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Touchless Server Express
Featuring PerfectSense™ Technology
Used with pouches up to
1½ gallons with 16mm
tments.
MODELS:
SE-SS-T
SE-SS-TDI
SE-3-T
SE-3-TDI
SE-5-T
SE-5-TDI
®
Thank You
for purchasing our Touchless Server Express® Pouched
Condiment Dispenser. This portion controlled unit is
sealed and sanitary, achieves excellent evacuation and
has only a few parts for easy clean-up.
SIMPLIFY CONDIMENT MANAGEMENT— GO
TOUCHLESS
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TABLE OF CONTENTS
AVAILABLE MODELS........................................3
DROP-IN UNIT INFO......................................... 4
PUMP PARTS BREAKDOWN............................4
COMPLETE PARTS BREAKDOWN...................5
SAFETY INFORMATION....................................6
FLAVOR DECAL INSTALLATION.......................6
PUM P ASS EMBLY............................................. 7
SETUP................................................................ 8
HOW TO OPERATE........................................... 10
SENSOR LIGHT................................................. 11
TAKE-DOWN & DISASSEMBLY..........................12
CLE ANING......................................................... 13
TROUBLE SHOOTING.......................................14
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Manual #EM_100235_RevH 082322
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TOUCHLESS EXPRESS™ MODELS
SE-SS-T
100257 - USA MARKET
100366 - EXPORT
100451 - EURO
100452 - AUST
100572 - UK
Single
SE-3-T
100468 - USA MARKET
Triple
SE-SS-TDI
100258 - USA MARKET
100368 - EXPORT
100453 - EURO
100454 - AUST
100573 - UK
Single Drop-In
SE-3-TDI
100469 - USA MARKET
Triple Drop-In
SE-5-T
100493 - USA MARKET
Quintuple
SE-5-TDI
100446 - USA MARKET
Quintuple Drop-In
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DROP-IN UNITS
Drop-in unit can be used either on a countertop
surface or can be dropped into an opening in
a countertop.
MODEL RECOMMENDED
NUMBER COUNTERTOP
OPENING SIZE
100258 / 100368 6 3/8" x 8 1/2"
100453 / 100454 /
100573
100469 16 3/8" x 8 1/2"
100446 27 3/16" x 8 1/2"
PUMP MODEL 100264
DOME 07399
PINCH VALVE 07798
PUMP HOUSING
07388
DISCHARGE
TUBE
07089
CONNECTOR
07381
FITTING
SMALL 07795,
MEDIUM 07796, or
LARGE 07797
POWER SUPPLY/CORD
Power Supply/Cord 100273 (100-240V NEMA 5-15)
Models: 100257, 100366, 100258, 100368, 100468,
100469, 100493 & 100446
Power Supply/Cord 100418 (100-240V AUST)
Models: 100452 & 100454
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Power Supply/Cord 100417 (100-240V UK)
Models: 100572 & 100573
Power Supply/Cord 100605 (100-240V EURO)
Models: 100451 & 100453
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PARTS - TOUCHLESS SERVER EXPRESS
®
LID
ASSEMBLY
*POUCH
SUPPORT
07159
PUMP
100264
See page 4
for individual
pump parts.
SHROUD
Replacement
Feet Available
92098
11" BRUSH
82049
MODEL REPLACEMENT
LID ASSEMBLY
100257 / 100366 100295
100258 / 100368
100451 / 100452 100624
100572 / 100453
100573 / 100454
100468 / 100469 100465
100493 / 100446 100443
MODEL REPLACEMENT
SHROUD
100257 / 100366 100297
100451 / 100452
100573
100258 / 100368 100296
100453 / 100454
100469 100464
100468 100487
100493 100490
100446 100442
Flavor Decal Sheet 100246
MODELS REPLACEMENT
SENSOR DIVIDER KITS/QTY NEEDED
100468 & 100469 100580 (1)
100493 & 100446 100580 (2)
*For Express Singles, an
07159 pouch support
may be substituted with
a 100280 vessel. These
parts are interchangable
and function the same.
100280 VESSEL
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SAFETY
WARNING-
ELECTRICAL SHOCK COULD OCCUR
This unit must be earthed or grounded.
This requires all three prongs (terminals) on cord
plug to be plugged into power source.
According to food and safety regulations, most
foods must be stored and/or served at certain
temperatures or they could become hazardous.
Check with local food and safety regulators for
specic guidelines.
Be aware of the product you are serving and the
temperature the product is required to maintain.
Server Products, Inc. can not be responsible for the
serving of potentially hazardous product.
Patent #: 10961105
IMPORTANT
US NEMA 5-15 plug models are UL listed.
Euro, UK & Australian plug models are CE listed.
Clean, rinse, sanitize, and dry parts daily or regularly to
comply with local sanitization requirements.
NSF International lists this pump as:
“Not acceptable for dispensing potentially
hazardous foods.”
FLAVOR DECAL INSTALLATION
Unit comes with a set of Flavor Decals to place on the unit for product identication. Peel appropriate avor
decal from sheet and place it carefully center and level right above the black User Interface Decal on the
slanted surface of the lid.
Flavor Decal Sheet 100246
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PUMP ASSEMBLY
INSERT PINCH VALVE
1
into pump housing.
TIP: Squeeze the pinch valve
open before installation to
ensure it isn’t stuck shut.
INSTALL DOME
2
Press dome into
housing fully.
Ensure valve ap
covers bottom
opening.
INSTALL TUBE
3
Lubricate with a small amount of clean water.
Rotate and position until both pegs on
housing t into holes on tube.
WASH ALL PARTS
PROPERLY BEFORE USE.
Wrap loop
around lower
opening to
secure dome.
See page 12.
INSERT CONNECTOR
4
Lubricate with a small amount of clean water.
Rotate and position until both pegs on
connector t into holes on tube.
Connector must point away from end of
discharge tube.
SELECT DISCHARGE FITTING
5
CONSISTENCY OF
WHAT YOU DISPENSE
THIN (hot sauce)
THICK (ketchup or mustard)
THICKER (relish or tartar sauce)
INSERT DISCHARGE FITTING
6
into pump housing discharge tube.
Place loop of tting around peg on end of
discharge tube to secure.
SUGGESTED
FITTING SIZE
SMALL
MEDIUM
LARGE
Fittings are marked small,
medium or large on bottom.
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SETUP
PRACTICE SAFETY.
WASH ALL PARTS PROPERLY BEFORE USE.
See page 11.
IMPORTANT!
ATTACH POUCH TO PUMP
1
Firmly press piercing connector into
center of pouch tment.
An audible click indicates
a secure connection.
TIP: Prime the pump. Push
the dome to draw food up
towards the discharge tube.
INSTALL PUMP
2
Slide pouch and pump into
pouch support within shroud.
Align pump guides into slots in shroud.
Before rst use and periodically throughout
operation, clean sensor window with a microber
cloth to keep it free of debris in order to function
properly.
CLICK
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PLACE LID ON TOP
3
Align slots on front of lid with tabs on front of shroud and pull locking spring
pin out on back of lid and push down into locking position. Release locking
spring pin to lock into position.
Placing lid on shroud For single units, pulling
PLUG UNIT INTO POWER SOURCE
4
Make sure power inlet supply connector is plugged
into the back of the lid and to plug cord into the
power supply and into the outlet.
Inlet supply
connector being
plugged in
TURN UNIT ON
5
Press switch on back of lid to the on position.
PRIME PUMP
6
If you did not prime pump before installing
the pump and pouch, you can do so by
either pressing the manual dispense button
or actuate the auto dispense sensor until
product lls the discharge tube.
Cord plugged into
the power supply
Aligning lid slots
with shroud tabs
locking spring pin out
to lock the back of the
lid into position
AUTO DISPENSE
Hold hand over sensor
window for touchless
operation.
For multiple units, secure lid
latches on both sides of the lid
Pump primed with food product seen in
discharge tube.
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HOW TO OPERATE
TOUCHLESS DISPENSE
Place one hand over sensing window while
holding portion cup or food item underneath
dispensing point.
HOW IT WORKS
• The sensing window detects your hand 1" to 3" away from the surface of the window.
• Unit will not dispense product if cleaning the surface of the sensing window because it's
• If hand is held through an entire dispense cycle, the dispenser will dispense approximately 1
• If hand is pulled away prior to a full cycle, the unit will stop dispensing and the portion will be
MANUAL DISPENSE
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within 1".
oz of product and then stop. You will need to pull your hand away and then replace hand back
over the sensing window to start another portion.
less than 1 oz.
For manual dispense to prime, press the area
below the sensor window.
*
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SENSOR LIGHT
WHAT DO THE DIFFERENT SENSOR LIGHT COLORS MEAN?
• Sensor light color sequences at time of dispenser power up. First there will be a blue sensor
light that will ash, then a green sensor light, then a red sensor light and nally a blue
sensor light that will appear and stay lit, indicating the dispenser is in a ready state to begin
dispensing.
• A green sensor light will appear when the sensor is triggered by a break in the sensing "beam"
(hand over sensor). It stays green through the dispensing cycle and won't turn back to blue
until the sensing "beam" is clear (remove hand).
• A red sensor light will appear if a dispense cycle is interupted before completion. The red light
will stay on until the unit is reset. Reset the unit by powering the unit down and then powering
the unit up again.
• A red sensor light that stays on or ashes on and off indicates that there may be a control
board problem.
• If dispenser continues to run after any dispense cycle, this may indicate a problem with the
cam switch.
WHAT IF THERE IS NO SENSOR LIGHT?
• Make sure power inlet supply connector is plugged into the back of the lid and that the cord is
plugged into a power source and into the power supply all the way.
Inlet supply
connector being
plugged in
• Make sure the power switch on the back of the lid is pressed to the "On" position.
• Ensure that the lid is securely attached to the shroud and locked into place with the spring
pin or lid latches. If lid is not securely tight and in the locked position, the cover safety switch
release may not be fully engaged and the unit will not power up.
• If the electrical system or gearmotor fails, there will be no light on at all. If this happens or
the dispenser stops working for some reason and you rule out the power supply, turn the
power switch to the "Off" position, unplug the power inlet supply connector from the back of
the lid for 5 seconds and then plug the connector back into the power inlet and then power
the switch to the "On" position. This sequence of operations will make the mechanical and
electrical system reset the system to the home or start position.
• No sensor light at any time may indicate a control board problem.
Cord plugged into
the power supply
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TAKE-DOWN & DISASSEMBLY
POWER DOWN
1
Turn power switch to the "Off" position and
unplug unit from the power source.
REMOVE LID
2
For single units, pull locking spring pin out on
the back of the lid and pull lid up then slide
the lid forward to disengage lid slots from
the shroud tabs on front of the unit.
For multiple units, release locking latches on
both sides of lid and pull lid up then slide the
lid forward to disengage lid slots from the
shroud tabs on front of the unit.
REMOVE PUMP & POUCH
3
DETACH PUMP FROM POUCH
4
FLUSH & RINSE PUMP
5
Place lower end of pump into container of
hot water. Pump until all remaining product is
expelled and only water ows from discharge
tube.
For singles, pull lock-
ing spring pin out to
unlock the back of
the lid
For multiples, release
locking latches prior
to removing lid
6
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DISASSEMBLE
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CLEANING
WARNING-
ELECTRICAL SHOCK COULD OCCUR
• Electrical components of unit could be
damaged from water exposure or any
liquid.
• Never immerse lid into water or any
liquid.
• Never use any water jet or pressure
sprayer on lid.
• Ensure unit is “OFF” and unplugged.
Pump 100264
CLEAN
1
Remove lid and pull out pump. After
disassembling pump, clean all parts with
soap and hot water.
YES!
Use dishwashing
soap and hot water
• External surfaces may be wiped
clean with a clean damp cloth.
• Dry all parts fully with a clean soft
cloth.
• Glass and surface cleaners approved for
use in food contact areas may be used.
• Do not use abrasive, caustic or ammonia
based cleansers.
• Do not use metal scrapers or cleaning
pads that could scratch surfaces.
RINSE
2
fully with clear water.
IMPORTANT!
Periodically clean
sensor window with a
microber cloth to keep
SANITIZE
3
all parts according to local sanitization
requirements. All parts in contact with
food must be sanitized.
AIR DRY
4
all parts fully.
it free of debris in order
to function properly.
CARE OF STAINLESS STEEL
This unit is constructed with
stainless steel— one of the best
materials for food serving and
storage.
If you notice corrosion beginning on
any stainless steel surface, you may need to
change the cleansing agent, sanitizing agent, or
the cleaning procedures you are using.
• A mildly abrasive nylon or brass brush may
be used to remove any stubborn food or
mineral deposits on interior surfaces of unit.
• Fully rinsing and drying all parts can help
prevent corrosion. Elements and minerals in
tap water can accumulate on stainless steel
parts and create corrosion.
• Do not use products containing acids,
alkalines, chlorine, or salt. These agents can
corrode stainless steel.
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TROUBLESHOOTING
DIFFICULT TO ATTACH PARTS?
• Wet parts with clean water to help t.
PRODUCT DOESN’T PUMP?
TIP: Squeeze the pinch valve
open before installation to
ensure it isn’t stuck shut.
UNIT DOES NOT TURN ON?
• Ensure power inlet supply connector is plugged
into the back of the lid.
• Make sure to plug cord into power supply.
• Ensure power is available from source.
• Ensure power switch is on the "On" position.
• If still not working, turn the power switch to
the "Off" position, unplug the power inlet supply
connector from the back of the lid for 5 seconds,
then plug it back in and turn the power switch to
the "On" position. This makes the mechanical and
electrical system reset to the start position.
• Ensure lid is fastened to shroud with spring pin(s).
UNIT DISPENSES ERRATICALLY
• Ensure sensor window is clean of debris or water
and the window lm is not damaged or scratched.
• Ensure pinch valve is inserted in housing.
• Ensure connector is snapped fully in place to
tment in pouch.
• Ensure pump is properly attached to pouch.
• Clean pump thoroughly.
• Ensure pump is properly installed into retaining
slots inside front wall of shroud.
DOME POPS OFF?
• Clean thoroughly. Food residue could prevent
a tight seal between dome and housing.
• Ensure dome edges are ush with housing.
UNIT TRIPS THE BREAKER? (GROUND
FAULT INTERRUPTER)
• Never expose electrical components to water
or liquid. This may result in damage.
Unit may not function.
If electrical components have gotten wet:
• Turn off unit and unplug.
• Allow unit to dry completely.
SERVER PRODUCTS
LIMITED WARRANTY
This Server product is backed by a two-year
limited warranty against defects in materials and
workmanship. See Server-Products.com for details.
NEED HELP?
Server Products Inc.
3601 Pleasant Hill Road
Richfield, WI 53076 USA
Chat with us!
spsales@server-products.com
262.628.5600 | 800.558.8722
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GENERAL SERVICE,
REPAIR OR RETURNS
Before sending any item to Server Products for
service, repair, or return, contact Server Products
customer service to request a Return Authorization
Number. Merchandise must be sent to Server
Products with this number. Service is extremely
prompt. Typically, units are repaired and ship out
within 48 hours of receipt.
Merchandise being returned for credit must be in
new and unused condition and not more than 90
days old and will be subject to a 20% restocking
charge.
Please be prepared with your Model, P/N and
Series located on the lid or base of the unit.
Example:
MODEL
XXXX
P/N
#####
Manual #EM_100235_RevH 082322
SERIES
##X ##X
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