Server DI-2, DI-1, DI-3 User Manual

...for purchasing our specialty dip warmer.
Menu additions are easy with dipped treats like soft
serve ice cream, fresh fruit, cookies and waffle cones.

SERVE BETTER WITH CONE DIP

Thank You

Single Dip
Server

MODEL: DI-1

120V USA

92000
92118

(CUSTOM)

230V CONTINENTAL

EUROPE

92010

230V AUSTRALIA

92070

230V UNITED KINGDOM

92230

Double Dip
Server

MODEL: DI-2

120V USA

92020

230V CONTINENTAL

EUROPE

92030

230V AUSTRALIA

92080

230V UNITED KINGDOM

92240

Triple Dip
Server

MODEL: DI-3

120V USA

92040

230V CONTINENTAL

EUROPE

92050

230V AUSTRALIA

92090

230V UNITED KINGDOM

92250

Page 2

SAFETY

WARNING-

ELECTRICAL SHOCK COULD OCCUR

This unit must be earthed or grounded.

This requires all three prongs (terminals) on cord
plug to be plugged into power source.

According to food and safety regulations, most
foods must be stored and/or served at certain
temperatures or they could become hazardous.
Check with local food and safety regulators for
specific guidelines.

Be aware of the product you are serving and the
temperature the product is required to maintain.
Server Products, Inc. can not be responsible for
the serving of potentially hazardous product.

(208-240V)

USE

NOTICE

DO NOT DRIP FOOD INTO KNOB AREA
OR PLUG SIDE OF UNIT.

This may damage the thermostat,
resulting in intermittent heating.

DIP TEMPERATURE

Refer to food manufacturer for recommended
temperatures.

Monitor food temperature.
Unit is intended for use with cone dip and

dessert products heated in temperature ranges
from ambient to approximately 150˚ F.

Different serving models are available for
toppings which require higher temperatures.

Please see page 8 for help ordering.

Page 3

LID

LIDS

DI-1: 92008
DI-2: 92026
DI-3: 92046

TOPS

DI-1: 92115
DI-2: 92116
DI-3: 92117

REMOVABLE
BOTTOMS

DI-1: 92004
DI-2: 92024
DI-3: 92044

CORDS

120V USA
230V CONTINENTAL EUROPE
230V AUSTRALIA
230V UNITED KINGDOM

TOP

SHROUD

STAINLESS STEEL JAR
94009

(Included with 230V units)

THERMOSTAT KNOB
86242

FEET
92098

KNOB GUARD
04973

REMOVABLE
BOTTOM

PARTS

PARTS MAY VARY
DEPENDING ON UNIT

WANT ASSISTANCE?

Contact our customer service team at

800.558.8722 or [e-mail]

Page 4

UNIT SET-UP

WASH ALL PARTS PROPERLY
BEFORE EVERY USE.

See page 6.

into shroud.
Position #10 can(s) or stainless steel jar(s)

between bumps at bottom.

into slot in base of shroud.

INSERT REMOVABLE BOTTOM

1

SET THERMOSTAT KNOB

6

INSTALL LID ONTO SHROUD

4

Align lid hinge holes onto pivot pins
on shroud.

Press lid hinges inward towards each other
until pivot pins fit into hinge holes.

PLUG CORD into power source.

5

to recommended serving temperature.
To heat unit faster, thermostat may

TEMPORARILY be rotated to maximum.

INSTALL TOP ONTO SHROUD

3

INSERT DIP CONTAINER

2

TIP: Stainless steel jars are
available. Order item #94009.

(Stainless steel jars are
included with 230V units.)

Page 5

UNIT TAKE-DOWN

ROTATE THERMOSTAT

to lowest setting.

1

PULL REMOVABLE BOTTOM

out from slot at base of shroud.

5

REMOVE DIP CONTAINER

4

UNPLUG CORD

CAUTION- HOT

Allow unit to cool before continuing.

2

REMOVE TOP

3

from shroud.

TIP: Lid may remain attached.
To detach lid for cleaning,
press hinges inward towards
each other until pivot pins are
released from hinge holes.

Page 6

CLEANING

WARNING-

ELECTRICAL SHOCK COULD OCCUR

• Electrical components of unit could be
damaged from water exposure or any liquid.

• Never immerse unit into water or any liquid.

• Never use any water jet or pressure sprayer
on unit.

• Ensure unit is unplugged.

CAUTION- HOT

Allow unit to cool before cleaning.

WASH REMOVABLE PARTS

• Before first use and after use daily,
disassemble and clean unit.

• Ensure unit is unplugged.

• Wash with dishwashing soap and hot water.

1

RINSE fully with clear water.

2

SANITIZE all parts according to local

sanitization requirements. All parts in contact
with food must be sanitized.

3

DRY all parts fully with a clean soft cloth.

4

CLEAN EXTERNAL SURFACES

• Wipe daily with a clean damp cloth.

• Dry with a clean soft cloth.

• Glass and surface cleaners approved for use
in food contact areas may be used.

5

• A mildly abrasive nylon or brass brush may
be used to remove any stubborn food or
mineral deposits on interior surfaces of unit.

• Fully rinsing and drying all parts can help
prevent corrosion. Elements and minerals in
tap water can accumulate on stainless steel
parts and create corrosion.

• Do not use abrasive, caustic or ammonia
based cleansers.

• Do not use products containing acids,
alkalines, chlorine, or salt. These agents can
corrode stainless steel.

• Do not use metal scrapers or cleaning pads
that could scratch surfaces.

This warmer and accessories are
constructed of stainless steel—
one of the best materials for food
serving and storage.

If you notice corrosion beginning on any stainless
steel surface, you may need to change the
cleansing agent, sanitizing agent, or the cleaning
procedures you are using.

CARE OF STAINLESS STEEL

Page 7

WIRING

120V UNITS | USA

230V UNITS

BLACK
WHITE
GREEN

1 2

4 85

7

BROWN

BLUE

GREEN/YELLOW

Cord Assembly

Bushing/Strain Relief

Thermostat

100W Heating Element

Ground Clamp

Wire Nut

Wire Assembly

Insulation

3

4

5

6

7

1

2

8

Cord Assembly

Bushing/Strain Relief

Thermostat

100W Heating Element

Ground Clamp

Terminal

Wire Assembly

Insulation

3

4

5

6

7

1

2

8

3

6

6

1 2

4 85

7

3

Page 8

Manual #01851-RevF 101515

SERVER PRODUCTS
LIMITED WARRANTY

GENERAL SERVICE,
REPAIR OR RETURNS

Server Products equipment is backed by a
two-year limited warranty against defects in
materials and workmanship.
For complete warranty information go to:

www.Server-Products.com

HELP or ORDERING REPLACEMENT PARTS

Please be prepared with your Model, Part and
Series Numbers. This information and other

important data is located on back of the unit.

262.628.5600 | 800.558.8722

[e-mail]

Server Products Inc.

3601 Pleasant Hill Road
Richfield, WI 53076 USA

UNIT DOES NOT HEAT?

• Ensure cord is securely plugged in.

• Ensure power is available from source.

• Ensure unit is on.

• Ensure thermostat knob is set correctly.

Before sending any item to Server Products for service,
repair, or return, contact Server Products customer
service to request a Return Authorization Number.
Merchandise must be sent to Server Products with this
number. Service is extremely prompt. Typically, units
are repaired and ship out within 48 hours of receipt.

Merchandise being returned for credit must be in new
and unused condition and not more than 90 days
old and will be subject to a 20% restocking charge.
Electrical parts (thermostats, heating elements, etc.)
are not returnable.

Servicing Cord: Specific tools are required for safe
and proper power supply cord removal and installation.
If cord must be replaced, only a representative of the
OEM (original equipment manufacturer) or a qualified
technician may replace cord. Cord must meet code
designation H05 RN-F requirements.

TROUBLESHOOTING