Server 94152 Owner’s Manual

MODEL:

CSP

01694-REVC_081315_ENGLISH

EZ-CREAM
3/8 OUNCE, CHICK-FIL-A

120V

Series 14I

94152

TM

SAFETY GUIDELINES WHEN
USING THIS UNIT:

C EWarning- Electrical shock could occur:

• This unit must be earthed or grounded.

• This requires all three prongs (terminals) on

cord plug to be plugged into power source.

According to food and safety regulations, most foods
must be stored and/or served at certain temperatures
or they could become hazardous. Check with local food

and safety regulators for specic guidelines.

Be aware of the product you are serving and the
temperature the product is required to maintain.
Server Products, Inc. can not be responsible for
the serving of potentially hazardous product.

NSF International listed.
(National Sanitation Foundation)

Stainless steel is one of the best materials for food
serving and storage, but there are many products which
can corrode it. If you notice corrosion beginning on
any stainless steel surface, you may need to change
the cleansing agent, sanitizing agent, or the cleaning
procedures you are using.

• Products containing: acids, alkalines, chlorine,
or salt can corrode stainless steel.

Do not place plastic lid, plastic cover, plastic
top or plastic chiller block insulation assembly
under, in, or near to high heat, as this can melt
the plastic.

UNIT SET-UP

UNIT SET-UP

ALWAYS CLEAN UNIT THOROUGHLY BEFORE EACH
USE. SEE UNIT TAKE-DOWN, SAFETY GUIDELINES, AND
UNIT CLEANING. SEE SEPARATE PUMP MANUAL FOR
PUMP INSTRUCTIONS.

1 INSTALL CHILLER BLOCK COVER ONTO FOOD

PRODUCT VESSEL.

2 INSTALL FOOD PRODUCT VESSEL INTO BASIN OF

UNIT TO PRE-COOL.

3 INSTALL PUMP TO MAINTAIN MAXIMUM COLD

TEMPERATURE.

• Temperature can be monitored by viewing
temperature strip located on side of product
vessel.

• For best unit cooling and performance, always
keep unit on continuously all day and all night,
every day and every night, to prevent pre-cool
period. Unit should remain on, as a refrigerator.

Server Products Inc. claims no responsibility
for actual serving temperature of product. It is
the responsibility of the user to ensure that any
product is held and served at a safe temperature.

4 PLUG CORD INTO POWER SOURCE.

• Verify that cord is securely plugged into the unit,
the power supply (adaptor), and the power source
(outlet).

5 PRESS SWITCH TO THE “ON” POSITION.

• Allow unit to pre-cool for 60 minutes.

6 REMOVE PUMP.
7 POUR FOOD PRODUCT INTO FOOD PRODUCT

VESSEL.

• Food product must always be inside food product
vessel.

• Never place food product directly into unit basin
without a food product vessel.

• Food product vessel maximum capacity is
two (2) quarts.

• DO NOT OVER FILL.

8 INSTALL PUMP.

UNIT TAKE-DOWN

1 PRESS SWITCH TO “OFF” POSITION.
2 UNPLUG CORD.
3 REMOVE PUMP.
4 REMOVE PRODUCT VESSEL.

SEE SEPARATE PUMP MANUAL FOR PUMP
INSTRUCTIONS.

CHANGING OR CLEANING
FILTER

FOR BEST UNIT COOLING AND PERFORMANCE,
CHANGE OR CLEAN FILTER AT A MINIMUM OF ONCE
PER MONTH.

1 SEE UNIT TAKE DOWN.
2 ENSURE UNIT IS “OFF” AND UNPLUGGED.
3 REMOVE FILTER DRAWER FROM UNDERSIDE OF

UNIT BY SLIDING OUT OF DRAWER SLOTS.

4 REMOVE DRAWER COVER FROM DRAWER.
5 REMOVE FILTER AND CLEAN OR REPLACE.

• Server Products Inc. Pack of 5 Replacement lters:

86067

• Filter can be cleaned with hot water and
dishwashing detergent. Fully rinse.

6 IF NECESSARY, WIPE DOWN FAN COVER AND

SURROUNDING AREA ON UNDERSIDE OF UNIT
WITH CLOTH DAMPENED WITH DISHWASHING
LIQUID OR MILD SANITIZING DETERGENT.

C EWarning- Electrical shock could occur:

• Be sure to wring out any excess water from
cloth before wiping near fan of unit.

• Dripping water into unit can cause electrical
damage to unit.

7 INSTALL NEW OR CLEANED FILTER INTO FILTER

DRAWER.

8 INSTALL DRAWER COVER OVER FILTER AND INTO

FILTER DRAWER.

9 INSTALL FILTER DRAWER INTO UNDERSIDE OF

UNIT BY SLIDING INTO DRAWER SLOTS.

INSTALL NEW OR CLEANED
FILTER

UNIT TAKE-DOWN

CHANGING OR CLEANING FILTER

PUMP DISASSEMBLY

BEFORE FIRST USE AND AFTER USE DAILY,
DISASSEMBLE AND CLEAN PUMP.

1 PUMP OUT ALL (IF ANY) REMAINING FOOD

PRODUCT FROM INSIDE PUMP BODY.

2 WASH AND RINSE OFF OUTSIDE OF PUMP BODY.
3 FLUSH AND RINSE ALL INSIDE AND OUTSIDE

SURFACES OF PUMP THOROUGHLY WITH HOT
WATER.

• Place lower end of pump into container of
hot water and operate pump until all (if any)
remaining product is expelled and only hot water

ows from discharge tube. Then remove pump

from container of water to disassemble.

• Use a container to collect small parts of pump to
prevent any loss.

4 REMOVE PLUNGER ASSEMBLY AND LID FROM

PUMP BODY BY TURNING LOCKING COLLAR AND
DISCHARGE TUBE NUT COUNTERCLOCKWISE.

5 REMOVE CYLINDER AND DISCHARGE TUBE FROM

VALVE BODY BY ROTATING COUNTERCLOCKWISE
TO RELEASE FROM SLOTS IN VALVE BODY.

6 REMOVE O-RING FROM VALVE BODY.
7 REMOVE SMALL O-RING FROM DISCHARGE TUBE.

• Be careful not to damage o-ring when prying it off
of discharge tube.

8 REMOVE KNOB FROM PLUNGER ASSEMBLY BY

ROTATING COUNTERCLOCKWISE.

• Firmly hold head tube towards piston head while
unscrewing knob. Pressure on spring will release
and push knob off rapidly.

9 REMOVE LOCKING COLLAR FROM HEAD TUBE.

• Remove gaging collar(s), if used, from head tube
by sliding them off.

J REMOVE HEAD INSERT FROM INSIDE HEAD TUBE.
K REMOVE SPRING FROM PISTON.
L REMOVE WASHER FROM PISTON.
M REMOVE SEAL ASSEMBLY FROM PISTON HEAD.

• Be careful not to damage seal when prying it off
of piston head.

N REMOVE O-RING FROM INSIDE SEAL

• Be careful not to damage o-ring when prying it
out of seal.

IMPORTANT PUMP AREAS TO CLEAN:
CLEAN ALL SIDES OF STAINLESS STEEL BALLS
CLEAN VALVE BODY PASSAGEWAY
CLEAN VALVE BODY OPENINGS

FERRULE CAP DISASSEMBLY

REMOVE FERRULE CAP FROM DISCHARGE TUBE BY

a

ROTATING FERRULE CAP COUNTER CLOCKWISE.

b REMOVE CONE WASHER FROM INSIDE FERRULE

CAP.

Do not use any sharp tools for disassembly,
this can damage parts.

a

a

b

PUMP CLEANING

BEFORE FIRST USE AND AFTER USE DAILY OR
REGULARLY, DISASSEMBLE AND CLEAN PARTS.
FOR SAFE AND PROPER CARE, AND TO PREVENT
CORROSION, OF PARTS, IT IS IMPORTANT TO
CLEAN, RINSE, SANITIZE, AND DRY PARTS DAILY OR
REGULARLY. FAILURE TO COMPLY WITH ANY OF THESE
INSTRUCTIONS MAY VOID UNIT WARRANTY.

1 SEE PUMP DISASSEMBLY.
2 WASH ALL PARTS WITH DISHWASHING

DETERGENT AND HOT WATER.

• Wash small parts in a pan or other container
to prevent part loss.

• Scrub with supplied brushes to clean

all conned areas. Maintain a clean and
efcient pump by using the brushes

supplied with pump to prevent product
build up inside pump.

• IMPORTANT PUMP AREAS TO CLEAN:
Clean inside cylinder thoroughly with
brush 82049. Clean inside discharge tube
and valve body thoroughly with brush
82526/82824.

• Do not use scrapers, steel pads, steel wool, or
other cleaning tools that can scratch surfaces.

• Do not use abrasive cleansers.

• Do not use caustic cleansers.

• Do not use cleansing agents with high

concentrations of acid, alkaline or chlorine.

• Do not use ammonia based cleansers.

• A nontoxic glass cleaner may be used for cleaning

any stainless steel parts.

3 FULLY RINSE ALL PARTS THOROUGHLY WITH

CLEAR WATER.

• Fully rinsing all parts can help prevent corrosion.

4 DRY ALL STAINLESS STEEL PARTS WITH A CLEAN

SOFT CLOTH.

• Various elements and minerals, such as chlorides
in tap water, can accumulate on stainless steel
parts and create corrosion.

• To prevent corrosion on any stainless steel parts,
it is important to fully dry with a clean soft cloth
regularly.

5 SANITIZE PARTS FOLLOWING YOUR LOCAL

SANITIZATION REQUIREMENTS.
ALL PARTS IN CONTACT WITH FOOD MUST BE
SANITIZED.

• Allow parts to fully air dry after sanitization.

• Dishwasher safe.

Cone Washer

a

Ferrule Cap

FERRULE CAP ASSEMBLY

INSTALL CONE WASHER INTO FERRULE CAP.

a
b INSTALL FERRULE CAP, WITH CONE WASHER

INSIDE, ONTO DISCHARGE TUBE THREADING.

c ROTATE FERRULE CAP CLOCKWISE TO SECURE TO

THREADS OF DISCHARGE TUBE.

Do not use any sharp tools for assembly,
this can damage parts.

FERRULE CAP ASSEMBLY

a

b

c

a

UNIT TROUBLESHOOTING

POSSIBLE PROBLEM:

Unit does not cool.

•

POSSIBLE SOLUTIONS:

•

Ensure cord is securely plugged in.
Verify that cord is securely plugged into the unit,
the power supply (adaptor), and the power source
(electrical outlet).

• Ensure power is available from source.

• Ensure unit is on.

• Ensure fan is on/running.

• Ensure lter is clean or replace if necessary.

b

PUMP TROUBLESHOOTING

PROBLEMS WITH PUMP OPERATION AND/OR FLOW:

• Clean pump.

PORTION CONTROL IS NOT CONSISTENT.

• Inspect gaging collar for any damage and/
or proper installation.

PUMP PLUNGER DOES NOT RETURN TO TOP OF
STROKE AFTER DISPENSING PRODUCT.

• Inspect spring for any damage; bent or
broken. Replace spring if necessary.

PUMP DRIPS.

• Clean discharge tube with supplied cleaning
brushes.

PUMP ASSEMBLY

BEFORE FIRST USE AND AFTER USE DAILY,
DISASSEMBLE AND CLEAN PUMP.

ASSEMBLE PLUNGER:

1 INSTALL SEAL O-RING INSIDE SEAL.

• Apply food equipment lubricant on seal o-ring.

2 INSTALL SEAL ASSEMBLY ONTO PISTON HEAD.

• Apply food equipment lubricant inside seal assembly.

3 INSTALL WASHER ONTO THREADED END OF PISTON.
4 INSTALL SPRING ONTO THREADED END OF PISTON.
5 INSTALL HEAD INSERT INSIDE HEAD TUBE.

• Beveled edge of head insert should be facing inside
of head tube.

6 INSTALL GAGING COLLAR(S), IF NEEDED, AND

LOCKING COLLAR ONTO HEAD TUBE BY SLIDING
THEM ON.

• Position locking collar with threading inside locking

collar facing gaging collar(s) and/or head tube ared

end.

7 INSTALL HEAD TUBE ASSEMBLY ONTO PISTON

ASSEMBLY.

8 INSTALL KNOB ONTO PLUNGER ASSEMBLY AND

ROTATE CLOCKWISE TO SECURE ONTO THREADED
END OF PISTON.

• Firmly hold head tube towards piston head,
compressing spring, while screwing knob on.

INSTALL O-RINGS AND ASSEMBLE PUMP BODY:

9 INSTALL SMALL O-RING ONTO DISCHARGE TUBE.

• Apply food equipment lubricant on o-ring.

• Be careful not to damage o-ring while installing

and/or rolling onto discharge tube.

J INSTALL O-RING INTO VALVE BODY.

• Apply food equipment lubricant on o-ring.

K INSTALL CYLINDER ONTO VALVE BODY.

• Rotate cylinder clockwise and press down rmly to

secure into slots on valve body.

L INSTALL DISCHARGE TUBE ONTO VALVE BODY.

• Rotate discharge tube clockwise and press down

rmly to secure into slots on valve body.

INSTALL LID ONTO PUMP BODY AND SECURE
WITH LOCKING COLLAR:

M INSTALL LID ONTO DISCHARGE TUBE AND

CYLINDER ASSEMBLY(PUMP BODY).

• Install hole on lid onto cylinder threading.

N INSTALL PLUNGER INTO CYLINDER AND SECURE

PLUNGER TO CYLINDER BY ROTATING LOCKING
COLLAR CLOCKWISE.

UNIT CLEANING

BEFORE FIRST USE AND AFTER USE DAILY OR
REGULARLY, DISASSEMBLE AND CLEAN PARTS.
FOR SAFE AND PROPER CARE, AND TO PREVENT
CORROSION, OF PARTS, IT IS IMPORTANT TO
CLEAN, RINSE, SANITIZE, AND DRY PARTS DAILY OR
REGULARLY. FAILURE TO COMPLY WITH ANY OF THESE
INSTRUCTIONS MAY VOID UNIT WARRANTY.

1 SEE UNIT TAKE DOWN, PUMP DISASSEMBLY, AND

PUMP CLEANING.

2 ENSURE UNIT IS “OFF” AND UNPLUGGED.

C EWarning- Electrical shock could occur:

• Electrical components of unit could be
damaged from water exposure or any liquid.

• Never immerse unit into water or any liquid.

• Never use any water jet or pressure sprayer

on unit.

3 WASH PRODUCT VESSEL AND PUMP WITH

DISHWASHING DETERGENT AND HOT WATER.
RINSE THOROUGHLY AND DRY WITH A CLEAN SOFT
CLOTH.

• A general purpose, nonabrasive cleaner may be
used on hard to remove food deposits.

• A mildly abrasive NYLON or brass brush may be
used to remove any stubborn food or mineral
deposits on interior surfaces of unit.

• Do not use abrasive cleansers, scrapers,
steel pads, steel wool, or other cleaning tools
that can scratch surfaces.

• Do not use cleansing agents with high
concentrations of acid, alkaline or chlorine.
These agents can corrode stainless steel.

• Fully rinsing all parts can help prevent corrosion.

• Various elements and minerals, such as chlorides

in tap water, can accumulate on stainless steel
parts and create corrosion.

• To prevent corrosion on any stainless steel parts,
it is important to fully dry with a clean soft cloth
regularly.

4 WIPE EXTERNAL SURFACES OF UNIT WITH A CLEAN

DAMP CLOTH. DRY WITH A CLEAN SOFT CLOTH.

• A nontoxic glass cleaner may be used for cleaning
any stainless steel parts.

5 SANITIZE ALL PARTS FOLLOWING LOCAL

SANITIZATION REQUIREMENTS. ALL PARTS IN
CONTACT WITH FOOD MUST BE SANITIZED.

• Allow parts to fully air dry after sanitization.

• Fully air drying all parts will prevent condensation

from developing between food vessel and unit
basin.

Plastic Lid, Plastic Cover, Plastic Top and
Plastic Chiller Block Insulation Assembly:

• Not dishwasher safe.

• Hand Wash Only.

• Do not place plastic lid, plastic cover, plastic top or

plastic chiller block insulation assembly under, in, or
near to high heat, as this can melt the plastic.

GENERAL SERVICE, REPAIR,
OR RETURNS

Before sending any item to Server Products for service,
repair, or return, contact Server Products customer
service to request a Return Authorization Number.
Merchandise must be sent to Server Products with this
number.

Server Products maintains a fully staffed service depart­ment with highly skilled factory trained personnel.
Service is extremely prompt. Under normal circum­stances, a repaired unit is shipped out the day after it is
received. Labor charges are reasonable.

SERVICE

Contact your dealer or Server Products Inc.
customer service department for the following:

ORDERING REPLACEMENT PARTS

Be prepared to give this information:

• MODEL Letters/Name/Numbers

• Part Numbers- P/N

• Series Numbers/Letters

• Part Description

This information and other important data is stamped
on the lid or cylinder of pumps or on the bottom or
back side of every unit.

SERVER PRODUCTS
LIMITED WARRANTY

All Server Products equipment is backed by a
two-year limited Warranty against defects in materials
and workmanship. For complete Warranty information
go to: www.server-products.com

 Server Products Inc.

3601 Pleasant Hill Road
Richfield, WI 53076 USA



262.628.5600



800.558.8722



262.628.5110



[e-mail]



www.server-products.com