According to food and safety regulations, most foods
must be stored and/or served at certain temperatures
or they could become hazardous. Check with local food
and safety regulators for specic guidelines.
Be aware of the product you are serving and the
temperature the product is required to maintain.
Server Products, Inc. can not be responsible for
the serving of potentially hazardous product.
Stainless steel is one of the best materials for food
serving and storage, but there are many products which
can corrode it. If you notice corrosion beginning on
any stainless steel surface, you may need to change
the cleansing agent, sanitizing agent, or the cleaning
procedures you are using.
• Products containing: acids, alkalines, chlorine, or
salt can corrode stainless steel.
• Sauerkraut and Au Jus sauces corrode stainless
steel. Server Products, Inc. regrets that we can
not honor Warranty claims on stainless steel parts
that have been affected by sauerkraut or Au Jus.
SAFETY GUIDELINES WHEN
CLEANING THIS UNIT:
Ensure unit is “OFF” and unplugged.
C EWarning- Electrical shock could occur:
• Electrical components of unit could be
damaged from water exposure or any liquid.
• Never immerse unit into water or any liquid.
• Never use any water jet or pressure sprayer
on unit.
UNIT SET-UP
UNIT SET-UP
ALWAYS CLEAN UNIT THOROUGHLY BEFORE EACH USE.
SEE UNIT TAKE-DOWN, PUMP DISASSEMBLY, PUMP
CLEANING, PUMP ASSEMBLY, SAFETY GUIDELINES, AND
UNIT CLEANING.
1 PLUG CORD INTO POWER SOURCE.
• Verify that cord is securely plugged into unit,
power supply (adaptor), and power source (outlet).
2 PRESS SWITCH TO “ON” POSITION.
• Allow unit to pre-cool for 20 minutes.
3 REMOVE PUMP.
4 INSERT PRODUCT VESSEL INTO BASIN OF UNIT.
FOOD PRODUCT MUST ALWAYS BE INSIDE
PRODUCT VESSEL. NEVER PLACE FOOD PRODUCT
DIRECTLY INTO UNIT BASIN WITHOUT A VESSEL.
• Food product vessel maximum capacity is
two (2) quarts.
• DO NOT OVER FILL.
5 INSTALL PUMP TO MAINTAIN MAXIMUM COLD
TEMPERATURE.
• Temperature can be monitored by viewing
temperature strip located on front of product
vessel.
• For best unit cooling and performance, always
keep unit on continuously all day and all night,
every day and every night, to prevent pre-cool
period. Unit should remain on, as a refrigerator.
Server Products Inc. claims no responsibility
for actual serving temperature of product. It is
the responsibility of the user to ensure that any
product is held and served at a safe temperature.
BEFORE FIRST USE AND AFTER USE DAILY OR
REGULARLY, DISASSEMBLE AND CLEAN PARTS.
FOR SAFE AND PROPER CARE, AND TO PREVENT
CORROSION, OF PARTS, IT IS IMPORTANT TO
CLEAN, RINSE, SANITIZE, AND DRY PARTS DAILY OR
REGULARLY. FAILURE TO COMPLY WITH ANY OF THESE
INSTRUCTIONS MAY VOID UNIT WARRANTY.
1 SEE UNIT TAKE DOWN.
2 ENSURE UNIT IS “OFF” AND UNPLUGGED.
C EWarning- Electrical shock could occur:
• Electrical components of unit could be
damaged from water exposure or any liquid.
• Never immerse unit into water or any liquid.
• Never use any water jet or pressure sprayer
on unit.
3 WASH CLEAN ALL WASHABLE PARTS WITH
DISHWASHING DETERGENT AND HOT WATER.
• Do not use scrapers, steel pads, steel wool, or
other cleaning tools that can scratch surfaces.
• Mildly abrasive NYLON or brass brush may be
used to remove any stubborn food or mineral
deposits on interior surfaces of unit.
• Do not use abrasive cleansers.
• Do not use caustic cleansers.
• Do not use cleansing agents with high
concentrations of acid, alkaline or chlorine.
• Do not use ammonia based cleansers.
4 FULLY RINSE ALL WASHED PARTS THOROUGHLY
WITH CLEAR WATER.
• To prevent corrosion on parts, it is important to
thoroughly and fully rinse washed parts.
5 WIPE CLEAN EXTERNAL SURFACES OF UNIT WITH
A CLEAN DAMP CLOTH.
• Nontoxic glass cleaner may be used to clean
stainless steel parts.
6 DRY ALL PARTS WITH A CLEAN SOFT CLOTH.
• Various elements and minerals, such as chlorides
in tap water, can accumulate on stainless steel
parts and create corrosion.
• To prevent corrosion on stainless steel parts, it is
important to thoroughly and fully dry with a clean
soft cloth regularly.
7 SANITIZE ALL PARTS FOLLOWING LOCAL
SANITIZATION REQUIREMENTS. ALL PARTS IN
CONTACT WITH FOOD MUST BE SANITIZED.
• Allow parts to fully air dry after sanitization.
UNIT TAKE-DOWN
CHANGING OR CLEANING FILTER
CHANGING OR CLEANING
FILTER
FOR BEST UNIT COOLING AND PERFORMANCE,
CHANGE OR CLEAN FILTER AT A MINIMUM OF ONCE
PER MONTH.
1 SEE UNIT TAKE DOWN.
2 ENSURE UNIT IS “OFF” AND UNPLUGGED.
3 REMOVE FILTER DRAWER FROM UNDERSIDE OF
UNIT BY SLIDING OUT OF DRAWER SLOTS.
4 REMOVE DRAWER COVER FROM DRAWER.
5 REMOVE FILTER AND CLEAN OR REPLACE.
• Server Products Inc. Pack of 5 Replacement
lters: 86067
• Filter can be cleaned with hot water and
dishwashing detergent. Fully rinse.
6 IF NECESSARY, WIPE DOWN FAN COVER AND
SURROUNDING AREA ON UNDERSIDE OF UNIT
WITH CLOTH DAMPENED WITH DISHWASHING
LIQUID OR MILD SANITIZING DETERGENT.
C EWarning- Electrical shock could occur:
• Be sure to wring out any excess water from
cloth before wiping near fan of unit.
• Dripping water into unit can cause electrical
damage to unit.
Page 3
PUMP DISASSEMBLY
BEFORE FIRST USE AND AFTER USE DAILY,
DISASSEMBLE AND CLEAN PUMP.
1 REMOVE PUMP FROM UNIT.
2 SUBMERGE, FLUSH, RINSE, AND SANITIZE PUMP
THOROUGHLY USING THREE COMPARTMENT SINK.
OPERATE PUMP A MINIMUM OF 8 TIMES IN EACH
SINK.
• Submerge pump into wash sink. Then place
lower end of pump into wash sink and operate
pump, to PUMP CLEANING solution through
pump, at least 8 times, until all (if any)
remaining product is expelled and only the
wash water ows through.
• Submerge pump into rinse sink. Then place
lower end of pump into rinse sink and operate
pump, at least 8 times, to fully rinse inside of
pump.
• Submerge pump into sanitizer sink. Then place
lower end of pump into sanitizer sink and
operate pump, at least 8 times, to fully sanitize
inside of pump.
• After submerging, ushing, rinsing, and
sanitizing pump, remove pump from sink to
disassemble pump.
• Use a container to collect small parts of pump
to prevent any loss.
3 LOOSEN PLASTIC CAP SECURING PUMP TO LID
AND REMOVE PUMP FROM LID.
4 LOOSEN LOCKING COLLAR AND REMOVE
CYLINDER ASSEMBLY FROM HEAD ASSEMBLY.
5 REMOVE SPRING FROM CYLINDER ASSEMBLY.
6 REMOVE PINCH VALVE FROM HEAD ASSEMBLY
• Pinch and gently turn to pull valve out.
7 REMOVE SEAL FROM HEAD ASSEMBLY BY
PRESSING DOWN AND OFF WITH THUMB.
• Do not use a sharp tool to remove seal, this
may damage seal.
• If seal is damaged, product will leak past seal.
8 REMOVE GAGING COLLAR FROM HEAD ASSEMBLY.
PUMP ASSEMBLY
ALWAYS CLEAN PUMP THOROUGHLY BEFORE EACH
USE AND AFTER USE DAILY. SEE UNIT TAKE-DOWN,
PUMP DISASSEMBLY, AND PUMP CLEANING.
1 INSTALL SEAL SECURELY ONTO HEAD ASSEMBLY
PISTON.
• Align seal so that ared edge is facing down
towards bottom of piston. If seal is installed
incorrectly, product will leak past seal.
2 APPLY A SMALL AMOUNT OF FOOD EQUIPMENT
LUBRICANT INSIDE BOTTOM OF HEAD ASSEMBLY
PISTON. THEN INSTALL PINCH VALVE INTO
BOTTOM END OF HEAD ASSEMBLY PISTON.
• Rotate pinch valve inside head assembly
piston to spread lubricant evenly inside end
of head assembly piston. Then position pinch
valve securely into a sealed position on end of
head assembly piston.
3 INSTALL GAGING COLLAR ONTO SIDE OF HEAD
ASSEMBLY PISTON.
4 INSTALL SPRING INTO CYLINDER.
5 INSTALL CAP BY SECURELY SNAPPING IT ONTO
CYLINDER, PAST THREADING.
6 INSTALL LID BY SLIDING LID UP FROM BOTTOM
OF CYLINDER TO ALIGN WITH CAP. SECURE PUMP
TO LID BY TIGHTENING CAP TO LID THREADING.
7 APPLY A SMALL AMOUNT OF FOOD EQUIPMENT
LUBRICANT INSIDE TOP OF CYLINDER AND TO
OUTSIDE SURFACE OF SEAL.
8 INSTALL HEAD ASSEMBLY PISTON INTO
CYLINDER.
9 SLIDE LOCKING COLLAR DOWN ONTO CYLINDER
THREADING AND TIGHTEN TO SECURE HEAD
ASSEMBLY TO CYLINDER.
J PREPARE PUMP FOR USE.
• Install pump onto unit and product vessel.
Operate pump several times until only product,
without air bubbles, is delivered with each
stroke of pump.
PUMP ASSEMBLY
3
2
1
5
4
6
8
9
PUMP CLEANING
BEFORE FIRST USE AND AFTER USE DAILY OR
REGULARLY, DISASSEMBLE AND CLEAN PARTS.
FOR SAFE AND PROPER CARE, AND TO PREVENT
CORROSION, OF PARTS, IT IS IMPORTANT TO
CLEAN, RINSE, SANITIZE, AND DRY PARTS DAILY OR
REGULARLY. FAILURE TO COMPLY WITH ANY OF THESE
INSTRUCTIONS MAY VOID UNIT WARRANTY.
1 SEE PUMP DISASSEMBLY.
2 WASH CLEAN ALL PARTS WITH DISHWASHING
DETERGENT AND HOT WATER.
• Do not use scrapers, steel pads, steel wool, or
other cleaning tools that can scratch surfaces.
• Mildly abrasive NYLON or brass brush may be
used to remove any stubborn food or mineral
deposits on interior surfaces of unit.
• Do not use abrasive cleansers.
• Do not use caustic cleansers.
• Do not use cleansing agents with high
concentrations of acid, alkaline or chlorine.
• Do not use ammonia based cleansers.
3 FULLY RINSE ALL WASHED PARTS THOROUGHLY
WITH CLEAR WATER.
• To prevent corrosion on parts, it is important to
thoroughly and fully rinse washed parts.
4 DRY ALL PARTS WITH A CLEAN SOFT CLOTH.
• Various elements and minerals, such as chlorides
in tap water, can accumulate on stainless steel
parts and create corrosion.
• To prevent corrosion on stainless steel parts, it is
important to thoroughly and fully dry with a clean
soft cloth regularly.
5 SANITIZE ALL PARTS FOLLOWING LOCAL
SANITIZATION REQUIREMENTS. ALL PARTS IN
CONTACT WITH FOOD MUST BE SANITIZED.
• Allow parts to fully air dry after sanitization.
7
7
Page 4
TROUBLESHOOTING FOR
PUMP
Pump dispenses little or no product:
• Ensure pinch valve is properly installed
into bottom of head assembly.
• Ensure ball is snapped in place down
inside cylinder.
• Product may be too stiff or contain a solid
that will not pass through pinch valve.
Product oozes out around locking collar:
• Ensure seal is securely installed onto head
assembly piston. Ensure ared edge of
seal is facing down towards bottom of piston.
Pump head assembly does not return to top of
stroke after dispensing product:
• Inspect spring for any damage. If bent or
broken, spring may cause permanent damage
to cylinder. Replace spring if necessary.
Pump drips:
• Clean head assembly discharge tube with
manufacturer’s supplied smaller bristled
brush.
• Ensure product is not being heated by any
external source(s) causing product to expand
and drip from pump.
Portion control is not consistent:
• Inspect gaging collar for any damage, verify
that it is the correct one, and is installed
properly onto head assembly piston.
• Inspect pinch valve for any damage. Replace
if necessary.
• Ensure ball is snapped in place down inside
cylinder.
Problems with pump operation and/or ow:
• Replace seal if necessary.
• Replace cylinder assembly if necessary.
• Clean pump.
SAFETY GUIDELINES
According to food and safety regulations, most foods must
be stored and/or served at certain temperatures or they
could become hazardous. Check with local food and safety
regulators for specic guidelines.
Be aware of the product you are serving and the
temperature the product is required to maintain.
Server Products, Inc. can not be responsible for the
serving of potentially hazardous product.
NSF International
(National Sanitation Foundation)
lists this pump as: “Not acceptable for
dispensing potentially hazardous foods.”
Stainless steel is one of the best materials for food
serving and storage, but there are many products which
can corrode it. If you notice corrosion beginning on
any stainless steel surface, you may need to change
the cleansing agent, sanitizing agent, or the cleaning
procedures you are using.
• Products containing: acids, alkalines, chlorine,
or salt can corrode stainless steel.
• Sauerkraut and Au Jus sauces corrode stainless steel.
Server Products, Inc. regrets that we can not honor
Warranty claims on stainless steel parts that have
been affected by sauerkraut
or Aus Jus.
SERVER PRODUCTS
LIMITED WARRANTY
All Server Products equipment is backed by a two-year
limited Warranty against defects in materials and
workmanship. For complete Warranty information go to:
www.server-products.com
SCOPE OF Warranty:
Server Products Inc. (“Server Products”) warrants that,
for a period of two (2) years from the date of purchase
(the “Warranty Period”), the equipment manufactured by
it will be free from defects in workmanship and materials
provided the equipment is used in the manner and in the
environment for which they were manufactured.
DISCLAIMERS AND LIMITATIONS:
Other than as set forth above, Server Products specically
disclaims all express and implied warranties, including but
not limited to, warranties of merchantability and/or tness
for a particular purpose or use.
This Warranty does not extend to repairs or alterations
undertaken without the prior written consent of
Server Products or for goods that are misused, abused
or neglected or if the goods are not properly stored,
maintained, installed or operated.
Server Products shall not be liable for incidental, special,
indirect, exemplary, punitive or consequential damages
resulting from the use of the good or arising out of any
breach of this Warranty; including but not limited to
damage to property or loss of prots or revenue.
CLAIMS ADMINISTRATION:
All Warranty claims must be made by calling our customer
service department for a return authorization during the
Warranty Period and any alleged defective unit must
be returned to Server Products factory, freight prepaid.
Upon receipt of any defective unit, Server Products, at its
option, may either: (i) replace any equipment proved to
be defective, (ii) remedy or repair such defect or
(iii) refund the purchase price of the defective equipment
in the form of a credit applicable to future purchases.
Server Products obligation and Buyer’s sole remedy will
be limited to these options. In the case of units or parts
purchased by Server Products from a third-party supplier:
Server Products’ obligation and Buyer’s sole remedy
against Server Products or Server Products’s suppliers shall
not exceed the settlement which Server Products is able to
obtain from its supplier.
TROUBLESHOOTING FOR
CHILLER
Unit does not cool:
• Ensure cord is securely plugged in. Verify that
cord is securely plugged into the unit, the
power supply (adaptor), and the power source
(electrical outlet).
• Ensure power is available from source.
• Ensure unit is on.
• Ensure fan is on/running.
• Ensure lter is clean or replace if necessary.
GENERAL SERVICE, REPAIR, OR
RETURNS
Before sending any item to Server Products for service,
repair, or return, contact Server Products customer service
to request a Return Authorization Number.
Merchandise must be sent to Server Products with this
number.
Merchandise being returned for credit must be in new and
unused condition and not more than 90 days old and will
be subject to a 20% (percent) restocking charge.
Electrical parts (thermostats, heating elements etc.)
are not returnable.
Server Products maintains a fully staffed service
department with highly skilled factory trained personnel.
Service is extremely prompt. Under normal circumstances,
a repaired unit is shipped out the day after it is received.
Labor charges are reasonable.
SERVICE
Contact dealer or Server Products Inc.
customer service department for the following:
ORDERING REPLACEMENT PARTS
Be prepared to give this information:
• MODEL Letters/Name/Numbers
• Part Numbers- P/N
• Series Numbers/Letters
• Part Description
This information and other important data is stamped on
the lid or cylinder of pumps or on the bottom or back side
of every unit.