AlwAyS cleAn unit thoroughly before firSt uSe.
See unit tAKe-down, SAfety guidelineS And
cleAning.
1 remove lid ASSembly.
2 remove pump
3 AttAch pump to primAry product pouch
before inStAlling into unit.
• place product pouch on a counter top with
circular pouch tment facing upward.
Position pump connector directly over center of
circular pouch tment.
• Press pump connector down to pierce through
lm in circular pouch tment. Pump connector
will “snap” securely onto tment.
• Connector is fully engaged into pouch tment
when surface of circular pouch tment touches
connector’s rim.
4 product poucheS mAy be preheAted in unit
with thermoStAt Knob Set on high And lid
ASSembly inStAlled.
• Product pouches may otherwise be
preheated/cooked in a microwave, convection
oven, water bath, or steam table according to
product manufacturer’s instructions.
• Preheat time will vary depending on product.
• After preheat, adjust thermostat knob to
recommended product serving temperature.
Server Products Inc. claims no responsibility for
actual serving temperature of product. It is the
responsibility of the user to ensure that any
product is held and served at a safe temperature.
5 primAry product pouch, with pump now
AttAched, muSt be inStAlled into food
veSSel prior to reServe product pouch.
• Pump must be aligned into retaining slot,
on front inside wall of food vessel.
6 reServe product pouch muSt be inStAlled
After primAry product pouch.
7 inStAll lid ASSembly onto unit to mAintAin
product temperAture.
8 plug cord into power Source.
Warning: This appliance must be earthed.
Electrical shock could occur if the unit is not
earthed or grounded. This requires all three
prongs (terminals) on the cord plug to be
plugged into the power source.
9 preSS Switch to the “on” poSition.
UNIT TAkE-dOWN
1 preSS Switch to “off” poSition.
2 unplug cord.
Caution: If unit has already been in use,
unit may be hOT.
Allow unit to cool before continuing.
3 remove lid ASSembly from unit.
4 remove reServe product pouch from unit
by pulling pouch up And out of unit.
5 remove pump with primAry product pouch
AttAched.
• Grasp both pump and pouch and pull them
together up and out of unit.
6 diSconnect pump from primAry product
pouch.
• Pull pump connector out of circular pouch
tment.
• RINSE AND FLUSH PUMP with warm water then
disassemble pump and fully clean.
See SepArAte pump mAnuAl for Specific pump
cleAning.
Warning: This appliance must be earthed.
Electrical shock could occur if the unit is not
earthed or grounded. This requires all three
prongs (terminals) on the cord plug to be
plugged into the power source.
According to food and safety regulations, most foods
must be stored and/or served at certain temperatures
or they could become hazardous. Check with your local
food and safety regulators for specic guidelines.
Be aware of the product you are serving and the
temperature the product is required to maintain.
Server Products, Inc. can not be responsible for
the serving of potentially hazardous product.
Stainless steel is one of the best materials for food
serving and storage, but there are many products which
can corrode it. If you notice corrosion beginning on
any stainless steel surface, you may need to change
the cleansing agent, sanitizing agent, or the cleaning
procedures you are using.
• Products containing: acids, alkalines, chlorine,
or salt can corrode stainless steel.
• Sauerkraut and Au Jus sauces corrode stainless
steel. Server Products, Inc. regrets that we can
not honor warranty claims on stainless steel
parts that have been affected by sauerkraut
or Aus Jus.
Plastic Lid, Plastic Cover, Plastic Top or
Plastic Organizer Pan
• Do not place plastic lid, plastic cover, plastic top
or plastic organizer pan under, in, or near to high
heat, as this can melt the plastic.
SAFETY gUIdELINES WhEN
CLEANINg ThIS UNIT:
Ensure unit is “OFF” and unplugged.
Caution: If unit has already been in use, unit may
still be hot. Allow unit to cool before continuing.
Warning: Never immerse unit into water.
• Never use any water jet or pressure
sprayer on unit.
• Electrical shock could occur or electrical
components inside the unit could be
damaged from water exposure
Plastic Lid, Plastic Cover, Plastic Top or
Plastic Organizer Pan
• Not dishwasher safe.
• Hand Wash Only.
• Do not place plastic lid, plastic cover, plastic top
or plastic organizer pan under, in, or near to high
heat, as this can melt the plastic.
UNIT CLEANINg
before firSt uSe And After uSe dAily,
diSASSemble And cleAn unit. StAinleSS Steel
pArtS cAn corrode. it iS importAnt to cleAn,
rinSe, SAnitize, And dry theSe pArtS dAily And
properly. fAilure to comply with Any of theSe
inStructionS mAy void unit wArrAnty.
1 See unit tAKe down.
2 enSure unit iS “off” And unplugged.
Warning: Never immerse unit into water.
• Never use any water jet or pressure
sprayer on unit.
• Electrical shock could occur or electrical
components inside the unit could be
damaged from water exposure.
3 wASh lid ASSembly And interior of food
veSSel with diShwAShing detergent And
wArm wAter AS needed. rinSe thoroughly
And dry with A cleAn Soft cloth.
• A general purpose, nonabrasive cleaner may be
used on hard to remove food deposits.
• You may use a mildly abrasive NYLON or brass
brush to remove any stubborn food or mineral
deposits on interior surfaces of unit.
• Do not use abrasive cleansers, scrapers, steel
pads, steel wool, or other cleaning tools that can
scratch surfaces.
• Do not use cleansing agents with high
concentrations of acid, alkaline or chlorine. These
agents can corrode stainless steel.
• Fully rinsing all parts can help prevent corrosion.
• Various elements and minerals, such as chlorides
in tap water, can accumulate on stainless steel
parts and create corrosion.
• To prevent corrosion on any stainless steel parts,
it is important to fully dry with a clean soft cloth
regularly.
Plastic Lid, Plastic Cover, Plastic Top or
Plastic Organizer Pan
• Not dishwasher safe.
• Hand Wash Only.
4 wipe eXternAl SurfAceS of unit dAily with
A cleAn dAmp cloth. dry with A cleAn Soft
cloth.
• A nontoxic glass cleaner may be used for
cleaning any stainless steel parts.
5 wASh pump with diShwAShing detergent
And hot wAter dAily.
See SepArAte pump mAnuAl for Specific pump
cleAning.
• Sanitize pump parts following your local
sanitization requirements because all parts in
contact with food must be sanitized.
• Allow parts to fully air dry after sanitization.
Page 8
SERvER PROdUCTS
LIMITEd WARRANTY
All Server Products equipment is backed by a
two-year limited warranty against defects in materials
and workmanship. For complete warranty information
go to: www.server-products.com
SCOPE OF WARRANTY:
Server Products Inc. (“Server Products”) warrants that,
for a period of two (2) years from the date of purchase
(the “Warranty Period”), the equipment manufactured
by it will be free from defects in workmanship and
materials provided the equipment is used in the
manner and in the environment for which they were
manufactured.
dISCLAIMERS ANd LIMITATIONS:
Other than as set forth above, Server Products
specically disclaims all express and implied
warranties, including but not limited to, warranties of
merchantability and/or tness for a particular purpose
or use.
This warranty does not extend to repairs or alterations
undertaken without the prior written consent of Server
Products or for goods that are misused, abused or
neglected or if the goods are not properly stored,
maintained, installed or operated.
Server Products shall not be liable for incidental, special,
indirect, exemplary, punitive or consequential damages
resulting from the use of the good or arising out of any
breach of this warranty; including but not limited to
damage to property or loss of prots or revenue.
CLAIMS AdMINISTRATION:
All warranty claims must be made by calling our
customer service department for a return authorization
during the Warranty Period and any alleged defective
unit must be returned to Server Products factory, freight
prepaid.
Upon receipt of any defective unit, Server Products, at
its option, may either: (i) replace any equipment proved
to be defective, (ii) remedy or repair such defect or (iii)
refund the purchase price of the defective equipment
in the form
of a credit applicable to future purchases. Server
Products obligation and Buyer’s sole remedy will be
limited to these options. In the case of units or parts
purchased by Server Products from a third-party
supplier: Server Products’ obligation and Buyer’s sole
remedy against Server Products or Server Products’s
suppliers shall not exceed the settlement which Server
Products is able to obtain from its supplier.
gENERAL SERvICE, REPAIR,
OR RETURNS
Before sending any item to Server Products for service,
repair, or return, contact Server Products customer
service to request a Return Authorization Number.
Merchandise must be sent to Server Products with this
number.
Merchandise being returned for credit must be in new
and unused condition and not more than 90 days old
and will be subject to a 20% (percent) restocking
charge. Electrical parts (thermostats, heating elements
etc.) are not returnable.
Server Products maintains a fully staffed service
department with highly skilled factory trained
personnel. Service is extremely prompt. Under normal
circumstances, a repaired unit is shipped out the day
after it is received. Labor charges are reasonable.
SERvICE
Contact your dealer or Server Products Inc.
customer service department for the following:
ordering replAcement pArtS
Be prepared to give this information:
• Model Letters/Name/Numbers
• Part Numbers- P/N
• Series Numbers/Letters
• part description
This information and other important data is stamped
on the lid or cylinder of pumps or on the bottom or
back side of every unit.
Servicing Cord
Specic tools are required for safe and proper power
supply cord removal and installation. If cord must be
replaced, only a representative of the OEM (original
equipment manufacturer) or a qualied technician may
replace cord. Cord must meet code designation H05
RN-F requirements.
UNIT TROUBLEShOOTINg
poSSible problem:
• unit does not heat.
poSSible SolutionS:
• Ensure cord is securely plugged in.
• Ensure power is available from source.
• ensure unit is on.
• Ensure thermostat is set correctly.
Server Products Inc.
3601 pleasant hill road
Ri
chfield, WI 53076
262.628.5600
800.558.8722
262.628.5110
spsales@server-products.com
www.server-products.com
USA
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