SereneLife IPCAMHD62 User guide

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IP Security Camera
User Manual
IPCAM HD6 2
For video setup guide and FAQs - Go to www.serenelifehome.com
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Product Structure Diagram
Photosensitive
loudspeaker
Sensor
Lens
IR LED
Microphone
Wireless
Network
Status Light
POWER LED
Wireless Antenna
Ethernet
DC5V Power Port
External Input /Output
Wired network
RESET
RESET
FN Button Audio Input /Output
Micro SD Card Slot
Note: FN button has no function at this time
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Don't for get to register your ca mera wi th us online to get a free 1 ye ar manufac turer's warranty!
Just go to ww w.SereneLifeHome .com
‘SereneViewer’ APP Installation
A.Scan 'S ereneViewe r' APP QR c ode o r search to download the app.
iOS
Andriod
Setup an Account Username
Cre ate y our c ame ra us ern ame
Click Sign Up
-6 characters mi n
-Do not use email ad dre ss
Note: Th is us er name wil l be used to ac ces s all of you r cam eras from t he app o r PC.
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Cre ate a n acc oun t pas sword - Cli ck Si gn Up Note: This wi ll be u sed t o log i n to al l of the cameras o n you r acc oun t and c an be separate f rom the camera pa ssw ord
9: 17
Bac k
User nam e must be at leas t 6-20 char acters and mu st begin wi th a letter.
yanfa10
●●●●●●
●●●●●●
Password is 6-20 alphanumeric characters
Sign up
Add Camera to APP
1. Enter 'De vice Li st' and click '+' ic on at the t op of left corner. Then scan the
device ID Q R code.
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Connect to Your Network
Choose meth od 1 or 2 f or se tup
Method 1: Wired Setup
-Connect power, Ethernet cable and t he wi rel ess antenna as a bov e.
-Wait 50 seconds f or( ) on the camera to indicator flash green
-After scannin g QR co de - se lec t the “Ethernet Connection” o pti on
Moden/Router
Power Outlet
Method 2: Wi-Fi connection
-Make sure yo u are in the same ro om as y our wirel ess router and plug c ame ra in to po wer
-Wait 1-2 min for ca mer a boo t up, w atc h for the WiFi indicator o n the f ron t of th e cam era to
flash green and re d alt ern ati ng.
-If WiFi only flas hes r ed - pe rform a hardware reset t o cha nge t he ca mera back to Wireless
setup mode. If still on ly re d fol low “Method 1 Wired Setup”
Power
Router
Phone
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Web Access:
After set ting up y our cam era on the mobile ph one - you c an use yo ur account
username and password t o access the camer as from any device with a n
internet brows er
Log on to the w ebsit e:
http://cloud.serenelifehome.com/
Passwords
Should yo u happe n to forg et a camera's indi vidua l passw ord you c an reset it by
perform ing a hardware reset. Just use a pin to p ress and hold the res et switch
for 12 - 15 sec onds. T he came ra will reboot a nd run through p an and ti lt.
If you forg et your a ccoun t password you w ill nee d to regi ster a ne w account
and pair th e camer as agai n.
Account s are never associate d with an e mail address f or pass word recov ery
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Mobile App Layout
The main sc reen is your device lis t.
You will see a thumbnail p review for all camera s added t o your account.
Use this me nu to
-Switch b etwee n differen t cameras
-Add new de vices
-Access a nd chan ge app gl obal settings
Add device
Add your c lou d came ra to
your acc oun t thro ugh the ico n.
App settings
You ca n change yo ur us er adm in
and gues t pas swor d and check
the app so ftw are ve rsion.
25
Alarm messages
Shows wh ich c amer as ha ve detect ed mo tion .
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Camera View Page
This page give you access to all camera specific actions and settings
-Hold the phone vertically or horizontally to switch between full screen mode
-Swipe left and right on the video to reposition the camera
-Spread two fingers apart to zoom in
Sound
Activate to hear your cameras
surroundings
Microphone
Activate to talk through your
camera’s speaker.
Snap photo
Saves a photo to your phone’s local memory
Image Settings
Set color, contrast, image res
and more.
Local video
Records the live video direct to phone memory. This feature only works while app is open. See “SD recording” for background recording options.
View the video records and alarm messages
Click the icon to view the video
recording and alarm message.
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Camera Recordings
Enter into the interface of “information and video viewing” can see the alarm
information and video of storage device(Micro SD or cloud box), users can
quickly search the information and video by choose the time or category.
Local
Shows photos and videos recorded to the phone memory
Calendar Icon
Skip to a specifi and time..
Records
Shows photos and videos stored on the SD memory card Drag the screen down to load.
c date
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Device settings
This screen allows you to check and set camera specific settings.
If you see the red dot icon - a firmware update is available. Install available
firmware updates to ensure the camera features are working as intended.
About
Check the camera's
software version and ID number.
Storage Device
Connecting Cloud Box for storage
Schedule recording
Set the recording schedule
start and end time.
Network
Can set up the camera
Wi-Fi connection
.
Motion and Notification
Set the motion detection alarm.
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Recording Your Camera
You can choose 3 options for storing recordings for your camera
1) Local storage
This is the most simple method - just point and shoot. This only works while
The phone app is open and running and will take up memory on your phone.
2) SD storage
Install an SD card and open up a world of possibilities!
Choose between scheduled recording, motion detection triggered recording
or just let it run! The oldest videos will be overwritten to make room for the
newest. You can download and save the videos from the mobile or website.
3) CloudBox storage
Sometimes SD storage just doesn’t cut it. With a limit of 32g and the fact that
the videos are stored directly in the camera - many people prefer the peace of
mind the CloudBox can bring. Purchase the cloud box and back up
2TB of video storage from any device on a single network and check the
videos from the same login. Find the CloudBox for sale on Amazon now!
Search “SereneLife CloudBox”
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SD Recording
Note: Mak e sure you have a class 10 SD M icro Card 32 G or less . Format must
be FAT32.
1) Insert S D Card into your camera
2) Go to > came ra sett ings > SD C ard in th e mobil e app
3) Slide to E nable t he SD card
4) Click "F ormat " to Eras e any card data - wa it for the camera to rebo ot
Note: If th e card capacity does no t show da ta after reboo t. Powe r down your
camera an d plug ba ck into p ower while the SD ca rd is alread y insid e the camera.
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Next you ca n choos e your record trigger pref erences between
A) 24/7 recording - cam era alw ays record s
B) Schedu led record ing - cam era record s during specified time fr ame
C) Motion d etect ion record ing - camera only records when motion i s detec ted
To enable opt ion A or B - Go t o the camera settings and s elect
"Schedu le Reco rding"
Here yo u can enable 24 hour mode or se t speci fic time frames during whi ch the
camera wi ll record.
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To set up "Moti on Dete ction R ecord ing - Go to t he camera settings
> "Motion D etect ion"
Once enab led, yo u can sel ect to trigger cam era record ing and i mage snapshots
You can also change the "P re-record length" which will ad d "X" num ber of
seconds b efore the motion was de tecte d to the video file saved.
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Motion Detection and Notifications
You can set notification settings separately for any camera in your account.
To access the notification settings, select your camera, and go to the settings
tap - then scroll down to "motion detection”
Slide the slider to enable motion detection
You can then choose what actions you would like to occur when your camera
detections motion.
-I/O alarm will send a signal to any equipment you have attached to the
camera I/O output ports
-Snap Shot will record a still image to the SD card in your camera
-Record will record video to the SD card while the camera detects motion.
-You can also turn push notifications on and off by selecting "turn alert on"
or "turn alert off"
If you are finding your camera is alerting you needlessly or failing to alert you if
someone is moving, you can adjust the sensitivity for motion detection for the
camera.
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Troubleshooting
Cant connect to WiFi
-Connect the ethernet cable and check connection is working
-Go to camera settings > network Check the WiFi status is enabled and
List displays your home network - doublecheck the password.
-In the Ethernet tab - disable the ethernet connection to force the camera to
look for available WiFi network
Still having trouble?
-Try deleting the camera entry from your account
-Hardware rest the camera
-Add the camera as a new device
SD Card is not recognized by the camera
-Check the card is class 10 - 32g or less
-Insert the card while the camera is powered down then power up
-Try reformatting the card using your computer using FAT32
-Test multiple SD cards
App is crashing - a feature is not working
-Check for app updates
-Check for camera firmware updates
-Contact support with app version, mobile device model and OS version so
we can update the app and fix the issue
Other issues? Check our FAQ resources and contact support online!
www.SereneLifeHome.com
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Troubleshooting Weak Network
There are a lot of different variables in your home network that may affect
wireless performance including available bandwidth, camera placement,
data demands of the camera, and interference.
You can use free online tools to help measure your network performance
and identify opportunities for improvement.
If you are having trouble with your camera connection - first you will want to
check if it is a problem with wireless access - wired or both.
1) Run a speed test online from a laptop of desktop connected to your router
with a wired connection
http://www.speedtest.net/
2) Now unplug your laptop and run the test again while connected to WiFi.
You can move about your home to see if the location you are planning to
install the camera has a strong wireless signal
-What is your download speed in the same room as your wireless router?
-What is the download speed in the location you are trying to install the
camera? Is there a significant drop?
If your wired connection is too slow to reach the bandwidth requirements
of the camera you may need to consider upgrading your internet service.
If you have a significant drop in data when testing a wireless connection in
the same room as your router, you may want to consider upgrading to a router
that can provide higher data transmission speeds
If you see a significant drop in data when testing in the area you want to
install your camera you can either look for an upgraded router that will offer
additional range or you can expand your router range with a signal booster.
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Dont miss out! Free 1 year Warranty
Find the product regi strat ion form on our website www. SereneLifeHome. com
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