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APPENDIX A SPECIFICATIONS........................................................................................ 64

Wireless IP Camera......................................................................................................... 64

Regulatory Approvals ..................................................................................................... 64

Copyright Notice.............................................................................................................. 66

Document Version: 1.0

All trademarks and trade names are the properties of their respective owners.

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Connect the supplied 12Vpower adapter to the Wireless IP Camera and power up. Use only the power adapter provided. Using a different one may cause hardware damage.

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For more information, refer to Physical Details - Wireless IP Camera in Chapter 1.

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62

Solution 4

This can happen when an additional viewer connects to the Wireless IP Camera, overloading the camera or the available bandwidth. The image size and quality can be adjusted to cater for the required number of viewers and the available bandwidth.

Problem 5

Solution 5

Problem 6

Solution 6

Problem 7

Solution 7

Problem 8

Solution 8

The motion detection feature doesn't send me any E-mail. It may be that the SMTP (Simple Mail Transport Protocol) server used by

the camera to send the E-Mail will not accept mail. (This is to prevent span being sent from the server.). Try using a different SMTP server, or contact your ISP to see if SMTP access is being blocked.

Using the motion detection feature, I receive E-Mails which don't show any moving objects.

The motion detection feature doesn't actually detect motion. It compares frames to see if they are different. Major differences between frames are assumed to be caused by moving objects.

But the motion detector can also be triggered by:

•

Sudden changes in the level of available light

•

Movement of the camera itself.

Try to avoid these situations. The motion detection feature works best in locations where there is good steady illumination, and the camera is mounted securely. This feature can NOT be used if the camera is outdoors.

The image is blurry. Try cleaning the lens, or adjusting the Video Quality Control setting on the

Streamings screen. Video created by the lower settings will contain less detail; this is the trade-off for using less bandwidth.

When is the best time to press WPS button? If there is no cable connected, you can press the WPS button af ter the

Power LED starts blinking.

Problem 9

Solution 9

Problem 10

Solution 10

In some older Window XP systems, it may not be able to see H.264 video streaming.

In order to view H.264 video streaming in the older Window XP systems, please install the Microsoft .net framew ork 2.0 or later version, so the system will be able to deploy the built-in H.264 decoder of the camera.

I use the camera via IE browser in protected mode of Windows Vista/7, there is no local recording/setup feature to be used.

Even if I run it with IE browser in non-protected mode of Windows 7, the folder like "Windows" still can not be accessed. (There is no recording files found in this folder as well)

There will be no local recording files and the setup service of associated folder if the IE browser is in protected mode. To use the local recording feature, please operate IE browser in non-protected mode. Note! Some folders (ex. not be accessed via non-protected mode of IE in Window 7.

Windows folder) with high integrity level can

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66

Sercomm RC8321 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual