Sercomm 5300 User Manual

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Copyright 2001. ALL RIGHTS RESERVED
Document Version: 2.2 (October, 2002) P/N: 9570421001
All trademark and trade names are the properties of their respective owners.
Table of Contents
Chapter 1 Introduction 1
Features......................................................................................................................... 1
Safety Instructions ........................................................................................................ 2
Package Contents.......................................................................................................... 3
Models ..........................................................................................................................3
LED Indicators ............................................................................................................. 6
DIP Switch Table.......................................................................................................... 6
Diagnostic Push Button ................................................................................................ 7
Chapter 2 LAN Installation 8
Procedure......................................................................................................................8
Chapter 3 Print Server Configuration 9
Overview ......................................................................................................................9
Using the Windows Wizard.......................................................................................... 9
Alternatives to the Configuration ...............................................................................10
Advanced Configuration and Management ................................................................ 10
Chapter 4 Client PC Configuration 11
Overview ....................................................................................................................11
Windows Peer-to-peer Print Driver............................................................................ 13
Windows SMB Printing.............................................................................................. 17
Windows with Server-based Print Queues .................................................................19
Windows LPR Printing............................................................................................... 19
Windows using NDPS................................................................................................ 21
Macintosh (AppleTalk)............................................................................................... 22
Macintosh OS X .........................................................................................................23
Chapter 5 BiAdmin Management Utility 24
Requirements.............................................................................................................. 24
Installation .................................................................................................................. 24
Operation .................................................................................................................... 25
Chapter 6 Web-Based Management 34
Overview ....................................................................................................................34
Preparation.................................................................................................................. 34
Connecting to the Print Server.................................................................................... 35
Configuration Screens ................................................................................................35
Chapter 7 Special Features 42
Overview ....................................................................................................................42
Internet Printing Protocol (IPP).................................................................................. 42
Internet Mail Printing .................................................................................................47
Printing through the Internet....................................................................................... 51
SNMP ......................................................................................................................... 52
Chapter 8 Troubleshooting 53
Overview ....................................................................................................................53
Hardware & LAN Problems ....................................................................................... 53
AppleTalk (Macintosh)............................................................................................... 54
Novell NetWare..........................................................................................................56
Windows Printing Problems....................................................................................... 57
Appendix A Specifications 61
General Specifications................................................................................................61
Protocol Support......................................................................................................... 64
Feature Support........................................................................................................... 64
Regulatory Approvals.................................................................................................65
Appendix B Network Server Configuration 66
Windows NT Server ................................................................................................... 66
Windows 2000 Server................................................................................................. 68
Novell NetWare..........................................................................................................68
Unix Systems..............................................................................................................73
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Page 1
1
Chapter 1
Introduction
This chapter provides an overview of your Print Server's features.
Features
Congratulations on the purchase of your new Print Server. Your Print Server was designed to provide a simple and efficient network printing solution. It is packed with features, including:
Versatility. The Print Server supports up to five protocols: NetWare, TCP/IP, SMB
(Service Message Block), AppleTalk (EtherTalk), and NetBEUI. It features one or two Ethernet interface ports and operating system support includes Unix, Novell, and Microsoft Windows.
Easy Installation. The Print Server makes adding printers or plotters to your network
simple. The auto-sensing feature on the LAN interface means that there is no need to set jumpers or perform software configuration to select the network interface used.
Easy Setup. A number of utility programs are supplied to simplify setup. For Windows
95/98/Me/NT/2000/XP users, the BiAdmin program makes it easy to configure the Print Server for a variety of network and server configurations.
Web-based Interface. The Web-based interface provides an easy method of
configuration in TCP/IP networks to every model.
Compact Size. This allows the Print Server to be used even where space is limited.
Remote Management Tools. A variety of software tools are provided. In most
environments, both the Print Server and attached bi-directional printers can be configured remotely.
SNMP Support. The Print Server can act as a SNMP agent, with it own MIB. This
allows TCP/IP users to monitor, configure and troubleshoot the Print Server using their existing SNMP management tools.
Internet Printing Protocol (IPP) Support. Some Print Server models can act as an
IPP (Internet Printing Protocol) Server, allowing clients, suppliers, colleagues and others to print to your printer from anywhere on the Internet. Windows IPP Client software is also supplied.
Refer to the "Protocol Support" and "Feature Support" tables in Appendix A for details of which models support the different features.
Safety Instructions
For your own safety, and to protect your Print Server, please observe the following safety advice.
1. Unplug this device from its power source before cleaning. Use only a slightly dampened cloth for cleaning. Do not use liquid or aerosol cleaners.
2. Avoid using this product near water. Exposure to water poses an electric-shock hazard.
3. Do not place the Print Server on an unstable surface. The device may fall causing serious damage to the device.
4. This device should only be used with the power supply type specified on the marking label. If you are not sure of type of your local power supply, consult your dealer or the local power company.
5. Do not pinch, crimp or otherwise damage the power cord. If exposed to foot traffic, ensures that the cable is properly shielded and does not pose a tripping hazard.
6. If using an extension cord, makes sure the total ampere rating of the products using the cord does not exceed the extension cord's ampere rating.
7. Do not attempt to service this device, as opening or removing casing may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
8. The Print Server should be serviced by qualified service personnel under the following conditions:
The power cord is damaged or frayed.
Liquid has been spilled onto the product.
The product has been exposed to rain or water.
The product does not operate normally in accordance with the operating instructions.
The device has been dropped or the casing has been damaged.
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Package Contents
You should find the following items packaged with your Print Server. If any items are missing, contact your dealer immediately.
The Print Server
Power Adapter
One CD-ROM containing all support programs and this manual
Quick Install Guide
Models
This manual covers the following Print Server models. Details of the LEDs and DIP Switches are in this Chapter. Further details of each model are contained in Appendix A - Specifications.
PS5100 Print Server
1 Parallel Port
10/100BaseT
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PS5300 Print Server
3 Parallel Ports
10/100BaseT
AS5100/560H Print Server
Direct Attach
1 Parallel Port
10/100BaseT
Page 4
PS5120 Print Server
1 Parallel Port
2 USB Print Ports
10/100BaseT
PS5010 Print Server
1 USB Print Port
10/100BaseT
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LED Indicators
All models have two LED indicators on the top. The Error LED is orange or red. The Status indicator LED is green. The LED indicator modes are described in the following table.
Green LED Red/Orange LED Status Description
Off Off No power.
On On Hardware error.
Flashing Flashing Firmware upgrade in progress.
On Flashing (USB only) No printer connected to the USB port.
On Off Normal operation - idle.
Flashing Off Normal operation - transmitting or
receiving packets from the network.
DIP Switch Table
Some models are fitted with DIP switches.
The default position for all switches is UP.
Normally, there is no need to change the settings of the DIP switches.
The purpose of these switches is described in the following tables. Any other possible
settings are reserved, and should not be used.
PS5100, PS5300
SW1 SW2 SW3 Description
UP - -
Auto select LAN connection (Default) Switches 2 and 3 have no effect
Down Down Down 10BaseT - Half Duplex
Down Down UP 10BaseT - Full Duplex
Down UP Down 100BaseT - Half Duplex
Down UP UP 100BaseT - Full Duplex
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Diagnostic Push Button
Print Server models AS5100, AS560H and PS5120 are fitted with a Diagnostic Push Button. The button is recessed; a pin or paper clip can be used to press it. This button has 2 functions:
Restore the factory default settings
Print a test page containing all current settings.
To restore the factory default settings:
1. Turn the Print Server OFF.
2. Press and hold the diagnostic button. While pressing the button, switch the Print Server ON.
3. If you continue pressing the button for 10 seconds, a diagnostic page will be printed, showing the new (default) settings.
To generate a Diagnostic print out
1. Ensure that both the Print Server and the printer attached to port 1 are ON.
2. Press the diagnostic button, and hold it in for 2 seconds.
3. The test page, containing the current settings, will be printed.
Note:
PostScript printers are unable to print this page. If you have a PostScript printer on Port 1, the test page will not be printed.
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Chapter 2
LAN Installation
This chapter describes how to install the Print Server in your Local Area Network.
2
Procedure
1. Preparation
Ensure the power is OFF. Do not connect the Print Server while power is On.
Find the Default Server Name for your Print Server. The Default Server Name is shown on
a sticker on the base of the device. It consists of 8 letters and/or digits. Record this name; it may be needed during configuration.
2. Connect the Printer or Printers
Connect the printer or plotter to the Print Server's printer port(s), as appropriate:
Direct Attach Models - Plug the Print Server directly into the parallel port on the printer.
USB Ports - Use the USB cable supplied with your printer to connect the printer to the
Print Server's USB port.
Parallel Ports - Use a standard Parallel port cable to connect the printer to the parallel port on the Print Server. Parallel printer cables should be less than 3 meters long.
3. Connect the Network Cable
Connect the network cable to the proper connector on the Print Server. The Print Server will automatically recognize whichever connector is used.
4. Power Up
Plug in the power adapter cable and power up. Start-up will take only a few seconds.
Use only the Power Supply unit provided with the device. Power Supply units for different models are not interchangeable.
5. Check the LEDs
The Red Error LED should flash, then turn Off. When the Red LED goes off and the Green LED remains lit or flashes, the Print Server is ready.
For models with USB ports, the Red Error LED will remain flashing if the Print Server can't connect to the printer.
If your model supports 10BaseT and 100BaseT, check the 10/100BaseT link LED or LEDs next to the LAN connection. If the auto negotiation Fails, the LED (or both LEDs, if there are 2) will be Off. In this case, set the DIP switches to suit your LAN, as described in the DIP Switch Table in Chapter 1.
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Chapter 3
Print Server Configuration
This chapter provides an overview of the configuration process.
Overview
The Print Server is designed to support many different platforms, and the configuration required would depend upon the environment in which it is installed.
The Print Server usually requires configuration, but if there's a DHCP server on your network, then the device is just plug-and-play. A Windows-based setup Wizard is also provided on the CD-ROM to simplify this task.
PCs wishing to use the printer attached to the Print Server always require configuration. See Chapter 4- Client Configuration for details.
If using a NetWare Server (V3, 4, or 5 in "compatibility" mode), the supplied Setup Wizard can also configure the NetWare Server for basic operation.
For advanced configuration and management, the BiAdmin program (detailed in
Chapter 5 - BiAdmin Management Utility) is recommended.
If using NDPS, refer to Appendix B - Network Server Configuration.
If you wish to use a queue-based printing system using Windows NT Server/Windows
2000/Windows XP, the Network Server must be configured as detailed in Appendix B - Network Server Configuration. However, it is not necessary to use a Network Server-based
queue; client PCs can print directly to the Print Server using the Peer-to-peer Print Driver installed by the User setup option on the CD-ROM.
Using the Windows Wizard
The Windows-based Wizard runs on Windows 95, 98, NT4.0, Me, Windows 2000 and XP.
It will configure the Print Server for your Network environment.
If using NetWare, the Wizard can also configure the NetWare Server, provided:
You are logged into the required NetWare server with ADMIN rights.
NetWare Client32 is installed on the PC you are using for configuration.
Procedure
1. Insert the supplied CD-ROM into your drive. If the setup program does not start automatically, run SETUP.exe in the root folder.
2. The Wizard program can be executed by clicking the "Setup Wizard" button on the Autorun screen, it's not necessary to install the Wizard program to your PC.
3. Within the Setup Wizard, select the Print Server you wish to configure, click Configure, and step through the Wizard.
4. Follow the prompts to complete the installation.
Note: To install the Wizard on your PC, use the "Installation" option.
If the desired Print Server is not listed:
Check all cables to the Print Server.
Check the Print Server's LEDs:
The Red LED should be OFF and the Green LED should be ON or flashing.
If your model supports 10BaseT and 100BaseT, check the 10/100BaseT link LED
next to the LAN connection. If the auto negotiation fails, the 10/100BaseT Link LED will not light when the device is powered up. (If there are 2 LEDs, neither will light.) In this case, set the DIP switches correctly for your LAN. See the DIP Switch Table in Chapter 1 for details of the DIP Switch settings.
Check that your PC and the Print Server are on the same LAN segment. (If you don't have a Router or Gateway on your LAN, you only have 1 segment.)
Check that your PC has either the TCP/IP or NetBEUI network protocols installed. See Checking your Network Protocols on page 12 for details.
Alternatives to the Configuration
If you do not have a Windows 32 platform available, use one of the following methods to configure the Print Server.
Web Browser
Only available on 100BaseT models. See Chapter 6 - Web Interface Setup for details.
FTP
Using this method, the configuration file is downloaded from the Print Server, edited, then sent back. No software needs to be installed.
See the UNIX manual for details. The Unix manual is on the CD-ROM, in the Manual\Unix folder
Quickset
Command-line DOS program, intended only to configure the Print Server for use with NetWare V2, 3 and 4. This program also has a limited ability to configure the NetWare Server itself.
This program is on the CD-ROM, in the Utilities\DOS folder. Instructions for using the program are in a sub-folder of the Manual folder on the CD-ROM.
Advanced Configuration and Management
The BiAdmin management utility is provided for advanced configuration and management. This program is installed by default when the Administrator install option is chosen.
See Chapter 5 for details on using BiAdmin.
For instructions on using BiAdmin for NetWare configuration, see the NetWare manual on
the CD-ROM. It is located in the Manual/Netware folder.
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Chapter 4
Client PC Configuration
The chapter details the client configuration required on LAN clients to use the printer or printers attached to the Print Server.
4
Overview
Before performing client configuration, the Print Server must be installed on your LAN, and configured as described in Chapter 3. Both the Print Server and the attached printer must be powered ON.
Printing Methods
The Print Server supports a number of printing methods:
Peer-to-peer Print Driver is used by the User installation on the CD-ROM. The print jobs are stored (queued) on your PC, and sent to the Print Server when it is available.
Server-based Print Queue means that all print jobs are stored (queued) on the Network Server (e.g. NetWare, Windows NT/2000) and then sent to the Print Server. This allows the Network Administrator to modify the Print Queue. For example, an important job can be moved to the head of the queue.
Windows SMB printing is a Microsoft standard for using a "Network Printer". No additional software needs to be installed on your Windows PC, and printing from MS­DOS programs is supported. However, because the Print Server can not store files, large print jobs may cause problems.
AppleTalk is also supported, and normally no configuration of the Print Server is required. See the Macintosh section of this chapter for details of client configuration.
Which printing method should I use?
If using Windows 95, 98, NT, Me, 2000, or XP, the easiest method is to install the Peer­to-peer Print Driver on the CD-ROM, by selecting the User installation.
If using Windows, and you need to print from MS-DOS programs, or you don't wish to install additional software, use SMB. However, SMB is not suitable for large, complex documents, so if you need this as well as MS-DOS printing, you should install BOTH the Peer-to-peer Print Driver and SMB printing. MS-DOS programs can use the SMB printer, Windows programs should use the Peer-to-peer Print Driver.
If your LAN has Network Servers (e.g. Windows NT, Windows 2000 Server, NetWare) use the method advised by your Network Administrator. The Print Server can print via a queue located on a Network server, if desired.
Unix users - refer to the Unix Manual on the CD-ROM, in the Manual/Unix directory.
Macintosh users - refer to the Macintosh section of this chapter.
Checking your Network Protocols (Windows 9x)
Your PC must have EITHER the TCP/IP or NetBEUI protocols installed. (All versions of Windows after Windows 95 have TCP/IP installed by default.)
If using the Peer-to-peer Print Driver, the installation program will check this for you.
If using Windows SMB Printing, you must check manually, as follows:
1. Select the Settings - Control Panel - Network option on the Start Menu. You should see a screen like the one following:
Figure 1: Network Configuration
The top line in the list (NetBEUI -> PCI Fast Ethernet Adapter) indicates that the
NetBEUI protocol is installed on this PC. Your PC will show the name of the your Network card rather than "PCI Fast Ethernet Adapter".
The highlighted line (TCP/IP -> PCI Fast Ethernet Adapter) indicates that TCP/IP is
installed. Your PC will show the name of the your Network card rather than "PCI Fast Ethernet Adapter".
2. If neither line is present:
Install the NetBEUI protocol by selecting Add - Protocol - Microsoft - NetBEUI - OK.
You may be prompted for your Windows CD-ROM.
If required, you can also install TCP/IP. However, depending on your LAN
environment, TCP/IP may require further configuration.
3. If either protocol is already installed, proceed with installation.
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Windows Peer-to-peer Print Driver
With this printing method, print jobs are stored (queued) on your PC, and then sent to the Print Server when it is available.
Setup
Before performing the following procedure, the Print Server must be installed on your LAN, and configured as described in Chapter 3. Both the Print Server and the attached printer should be powered ON.
1. Insert the supplied CD-ROM into your drive. If the setup program does not start automatically, run SETUP.exe in the root folder.
2. Choose Installation, then select the User option. This will install the Peer-to-peer Print Driver.
3. Follow the prompts to complete the installation. (Refer to the Windows section of Chapter 8 - Troubleshooting if there is a problem with the installation.)
4. The Print Driver Setup will then run.
5. The LAN will be searched for Print Servers, and a screen like the following will be displayed.
If desired, click Refresh.
The name of the attached printer will be displayed if possible. If "No printer" is
displayed, check that the printer is properly connected and powered on.
Figure 2: Print Port Setup (Peer-to-peer Print Driver)
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If your Print Server is not listed:
Click the "Refresh" button.
Check that both the Print Server and the printer are properly connected, and
powered on.
Check that the Print Server has been configured. (Use the Setup Wizard on the CD-ROM.)
If using TCP/IP, try installing the NetBEUI protocol. (See the earlier section Checking your Network Protocols for details.). Then try again.
6. Select the desired printer port, and then click the "Next" button. A pop-up message will inform you if the port has been created successfully.
If you see the following error message, either install Internet Explorer 4 or later, or follow the procedure in the "Trouble Shooting - Windows" section of Chapter 8.
7. Then a screen like the following will be displayed:
Figure 3: Configure Printer Port
8. Select the correct Windows printer in the Existing Printers list, and click the "Connect" button.
If the correct printer type is not listed, click "Add New Printer" to run the Windows Add Printer wizard. Step through the Wizard and install the required printer:
Select the correct Printer Manufacturer and Model, or use the "Have Disk" option if
appropriate.
We recommend changing the Printer name to indicate which device is on.
(e.g. HP2100 on SCA43600_P1)
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If prompted about Sharing the printer, do NOT enable Sharing.
When the Printer installation is finished, it will be listed in the Configure Printer Port
screen above. Select it and click "Connect".
9. Installation is now complete. You can now print using this printer.
To install additional Printers, repeat steps 6 to 8.
Use the Start menu to run this program in future. The default installation is Start -
Programs - PrintServer Driver - Print Driver Setup.
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Management
Print jobs can be managed like any Windows printer. Open the Printers folder (Start - Settings - Printers) and double-click any printer to see the current print jobs.
If the printer attached to the Print Server is changed, just run this program again, and select the correct printer.
To delete a port created by this setup program, use the Windows Delete Port facility:
Right-click any printer in the Printers folder, and select Properties.
Locate the Delete Port button. This button is on the Details or Ports tab, depending on
your version or Windows.
If the Print Server's IP Address is changed, and you can no longer print, delete the port (see procedure above) and re-install it.
Port Options
The options for the Peer-to-peer Print Driver are accessed via the Port Settings button.
Use Start - Settings - Printers to open the Printers folder, then right-click the Printer, and select Properties. The Port Settings button is on the Details or Ports tab, depending on your version of Windows.
An example screen is shown below:
Figure 4: Port Settings (Peer-to-peer Driver)
Items shown on this screen are as follows:
Port
If desired, click Browse to select a different Print Server. If the selected device has multiple ports, the Select Device Port button can be used to select the port.
The Port Name can not be changed after installation. This name is shown in the Printer's Properties.
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Banner
Check this option to print a banner page before each print job.
If using a PostScript Printer, check the PostScript box.
The User Name will be printed on the banner page.
Retry Interval
Sets how often Windows will poll the Print Server to establish a connection when the printer is busy. Increase this value if you get too many warning messages.
Windows SMB Printing
This method requires no additional software to be installed, but the NetBEUI or TCP/IP protocol must be installed on your PC. Use the following procedure to install the Print Server's printer as a Windows SMB network printer:
1. Double-click the Network Neighborhood icon on the desktop.
2. On the View menu, select Details.
3. Locate the desired Print Server, as shown below:
If it is the same Workgroup as your PC, it will be listed on screen.
If it is in a different workgroup, double-click Entire Network, then double-click the
appropriate Workgroup to open it.
Figure 5: Network Neighborhood
4. Double-click the Print Server icon to view a Printer icon for each printer port. The "Comment" field may indicate what type of printer is connected to the port.
5. To install a printer, right-click the desired printer icon, and choose "Install", as shown below. This will start the Add Printer wizard.
Figure 6: Install SMB Printer
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6. Follow the prompts to complete the installation.
For information about the question "Do you print from MS-DOS programs?", see
Printing from MS-DOS Programs below.
Select the Printer Manufacturer and Model to match the printer connected to this port
on the Print Server, and complete the Wizard.
7. This printer will now appear in your Printers folder (Start - Settings - Printers) and can be used like any other printer. However, SMB printing is not suitable for large complex print jobs - you should use the Peer-to-peer Print Driver instead.
Printing from MS-DOS Programs
Windows can redirect print data from a parallel port on your PC (e.g. LPT1) to a network printer. This redirection is called "Capture Printer Port", and is useful for MS-DOS programs.
The MS-DOS program is configured to use LPT1 (parallel port 1 on the PC), but Windows "captures" the print data and sends it to the network printer.
Capture Settings
Capture settings can be set by:
Saying "Yes" to the prompt "Do you print from MS-DOS programs?" when installing a Network Printer.
OR, using the Capture Printer Port menu option shown in Figure 6 above.
This will result in a dialog like the following, where you can select the port on the PC to be captured. Normally, this will be LPT1 (parallel port 1 on the PC).
Figure 7: Capture Printer Port
The File menu in the Printers folder also has options for Capture Printer Port and End Capture.
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Windows with Server-based Print Queues
1. Open your Printers folder, and start the Add Printer Wizard.
2. When prompted, select Network Printer.
3. When prompted for Network Path or Queue Name, click the Browse button, and locate the Server and Printer (or Print Queue) which your Network Administrator advised you to use.
4. Click OK, then Next.
5. Select the correct printer Manufacturer and Model, as advised by your Network Administrator, and click Next.
6. Follow the prompts to complete the Wizard.
The new printer will be listed with any other installed printers, any may be selected when printing from any Windows application.
Windows LPR Printing
1. Open your Printers folder, right-click the desired printer and select Properties.
2. When prompted, choose the Ports tab and click the Add Port button.
Figure 8: Properties Screen
3. Choose Standard TCP/IP Port, then click New Port.
4. Enter the Printer Name or IP Address, click Next.
5. Enable Custom, and click Setting button.
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Figure 9: Add Standard TCP/IP Printer Screen
6. Choose LPR in the Protocol section, then enter Queue name and enable the LPR Byte Counting.
Figure 10: Port Settings Screen
7. Follow the prompts to complete the Wizard.
The new printer will be listed with any other installed printers, any may be selected when printing from any Windows application.
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