GETTING STARTED (HAND-HELD) ______________________________ 9
Front of the Terminal ______________________________________________________ 9
Rear of the Terminal ______________________________________________________ 10
PTT Button______________________________________________________________ 11
Facility Connector________________________________________________________ 11
Accessories Socket ______________________________________________________ 12
Batteries________________________________________________________________ 12
GETTING STARTED (MOBILE & GATEWAY)______________________ 14
Console ________________________________________________________________ 14
Transceiver _____________________________________________________________ 14
Audio Accessory Control__________________________________________________ 15
Dual Consoles and Applications Interface Units _______________________________ 16
NAVI-KNOB™ AND MODE BUTTON_____________________________ 17
Menu Levels_____________________________________________________________ 21
Navigation and select/de-select keys ________________________________________ 22
Multi-tap text entry from the keypad _________________________________________ 24
Character selection text entry using the Navi-knob™___________________________ 25
Deletion of Characters ____________________________________________________ 25
Leaving Text Entry or Editing Mode _________________________________________ 25
SECURITY AND PIN CODES ___________________________________ 26
GROUP CALLS (POINT-TO-MULTIPOINT) _______________________ 30
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Talkgroup Selection ______________________________________________________ 30
Changing the Talkgroup Folder_____________________________________________ 31
Making a Group Call ______________________________________________________ 32
Receiving a Group Call____________________________________________________ 33
Receiving a Broadcast Call ________________________________________________ 33
Changing Talkgroups Whilst Engaged In An Active Group Call___________________ 34
Making an Emergency Call_________________________________________________ 42
Cancelling An Emergency Call______________________________________________ 43
Receiving an Emergency Call ______________________________________________ 43
DIRECT MODE CALLS (DMO) __________________________________ 44
DIRECT MODE GATEWAY OPERATION _________________________ 45
Switching to Gateway Mode________________________________________________ 45
Configuring the Gateway For Use ___________________________________________ 46
Gateway States __________________________________________________________ 47
Changing Groups in Gateway Mode _________________________________________ 48
Using the Emergency Button in Gateway Mode________________________________ 48
Leaving a Gateway as a Standalone Installation _______________________________ 48
STATUS MESSAGES _________________________________________ 49
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Access the Send Status Message List _______________________________________ 49
Sending a Status Message_________________________________________________ 50
MENU OPTIONS _____________________________________________ 62
Phonebook _____________________________________________________________ 63
Call History _____________________________________________________________ 65
Message Inbox _________________________________________________________ 68
Message Store___________________________________________________________ 69
Status Message List ______________________________________________________ 69
Scan Lists ______________________________________________________________ 70
Folders _________________________________________________________________ 73
Change Network _________________________________________________________ 73
Short Data Applications ___________________________________________________ 74
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Radio Settings___________________________________________________________ 77
IN CALL NAVIGATION ________________________________________ 81
Make Voice Calls_________________________________________________________ 81
Changing Talkgroups Whilst Engaged in an Active Group Call___________________ 82
Send Status Messages and SDS Messages ___________________________________ 82
Edit All Text Areas and Activate and Deactivate Terminal Functions ______________ 83
This guide is intended for users of Sepura Terminals. Throughout this guide, graphics are
provided of the terminal user interface. Where appropriate these are provided in both large
mode and normal mode fonts. Otherwise all screen shots are in normal mode fonts.
This guide uses the following formatting and graphical conventions.
Convention Description
Note icon. Emphasises related, reinforcing, or important information.
Tip icon. Suggests alternative methods for accomplishing tasks or
procedures.
Caution icon. Indicates actions or processes that require caution from the
To ensure optimal performance from your hand-held terminal during half duplex calls
(individual or group) please hold the unit vertically, with the half duplex microphone
situated approximately 5cm away from the mouth.
FACILITY CONNECTOR
PEI,
Car adapter,
Personal Rapid Charger connection,
RSM connector
To fit, unpack the battery and slot it into the rear of the hand-held. Push the battery down until
the catch clips into the bottom of the case. The battery is fully secure when this catch has
clipped into position. To remove, push the catch upward towards the top of the hand-held.
The battery pack will unclip and can then be removed.
B
ATTERY CHARGING
The battery should only be charged with Sepura Limited
approved battery chargers. Failure to use an approved
battery charger will invalidate the warranty of the battery and
the hand-held.
A range of battery chargers is available that allow the battery
to be charged while fitted to, or removed from, the hand-held
(depending upon the charger model and hand-held type
selected). When the battery is fitted to the hand-held, the
battery can be charged via the facility connector located at
the base of the hand-held. If the battery is charged with the
hand-held switched on, the time remaining to charge the
battery to its full capacity is shown on the hand-held’s
display.
When charging, the colour of the LED on the hand-held indicates the progress of battery
charging: orange shows charging in progress, green shows charging complete, red shows
charging failure. A fully discharged battery may not provide enough power to support the
hand-held display during the initial phases of charging. However, when sufficient power is
available, the display will operate.
The battery includes circuitry to protect against damage caused by accidental shorting
of the contacts. Once the battery has protected itself, it will not operate again until it
has been removed from the hand-held and charged.
The hand-held will warn the User of a Low battery condition by displaying the Low battery
Icon and repetitively flashing the Red LED for 1 second at 1 second intervals.
As with all batteries, charging cycles reduce the cell capacity. The battery is specified to have
retained a nominal 80% of its original fully charged capacity after 500 charge cycles. Charging
must be conducted using a Sepura approved charger.
Batteries have a finite life; they will deteriorate if they are not charged on a periodic
basis. Batteries should not be left for more than 6 months without r echarging as the
cells will deteriorate and the batteries will not be recoverable.
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The latch on the battery is specified to 6000 insertions (equivalent to 8 insertions per day over
2 years if used every day of the year.
Many professional and consumer products from cycle lamps to mobile phones and laptop
computers now use rechargeable lithium-ion (Li-ion) cells because of their small size and high
energy density. When charged and used correctly these are reliable and safe. There are
some simple precautions that should be observed when charging and using Li-ion packs. The
precautions below apply to most/all Li-ion battery packs and chargers.
1. Properly designed Li-ion batteries and chargers contain effective protection circuitry to
safeguard the pack during charging and use, but in some very rare circumstances of
internal cell failure during charging, the protection circuits may be ineffective and the pack
may overheat. To minimise the chance of this causing further damage, Li-ion battery
chargers should be used in well ventilated areas away from combustible material. For
example, don’t charge your TETRA battery, mobile phone battery or laptop battery with
the battery and charger very near to curtains, soft furnishings, paper or other combustible
material.
2. Copy batteries are available for many products, particularly mobile phones and more
recently TETRA radios, including those made by Sepura. These may be cheaper than
approved batteries, but may not include protection features used in the approved battery,
so may be less safe and should not be used.
3. Use only Sepura approved chargers for charging Sepura products. Non-approved
chargers may incorrectly charge the battery, leading to premature failure, or render the
battery potentially unsafe.
4. Sepura batteries are designed to be rugged and to give good service. However, as is the
case for all Li-ion batteries, it is possible for extreme mechanical damage to weaken the
internal structure of the cells within the battery. Therefore, if the battery casing shows
signs of severe damage (not the minor scratches and bumps of everyday use), or has
been subjected to major mechanical abuse, do not continue to use the battery.
In order to operate the following components are required:
• TETRA Mobile/Gateway Transceiver Unit
• Power Cable Assembly
• An Antenna
Optional accessories that may be included:
• Mobile Console Unit
• Mobile Integral GPS Unit
• Applications Interface Unit (see next page)
The Mobile or Gateway should be installed by following the instructions in the Installation
Guide.
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AUDIO ACCESSORY CONTROL
The mobile will support up to 4 audio accessories, and these can be any combination
selected from:
• none or one hands-free kits
• none to four handsets
• none to four fist microphones
The Mobile/Gateway supports the concept of a single controlling audio accessory for a call.
The controlling audio accessory is the one in control of the call, and the only one on which the
microphone becomes active.
When a fist microphone or hands-free kit is used, the received audio is directed to the
loudspeaker connected to the mobile unit. When a handset is used, the received audio
is directed to the handset earpiece.
The controlling audio accessory is normally the Remote Microphone used in conjunction with
the Loudspeaker, i.e. the hands-free kit or ‘Public’ mode. If the user requires that a different
accessory should become the controlling accessory this may be achieved by pressing the
PTT button on that accessory or by taking that accessory off hook. If the new controlling
accessory has an earpiece then normally this is used for received audio instead of the
Loudspeaker (‘Private’ mode).
When in ‘Private’ mode the user can switch to ‘Public’ mode by pressing the hands free soft
key if configured. Taking a handset off hook, or using its PTT will return to ‘Private’ mode.
While the controlling accessory is not the Remote Microphone, the user may switch to
another accessory by pressing the PTT button on that accessory. Taking that accessory offhook does not change the controlling accessory. This allows a second user to listen to
received audio on another accessory.
If the controlling accessory is placed on-hook this will clear the call unless customised
differently. Other accessories can be put back on-hook without clearing the call in progress.
All earpiece audio is left on all the time in order that multiple users may listen to the received
audio.
The audio presentation for duplex calls depends on the capability of the controlling accessory.
With a duplex controlling accessory, duplex calls have a duplex presentation, and with a half
duplex accessory duplex calls are controlled using the PTT button.
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DUAL CONSOLES AND APPLICATIONS INTERFACE UNITS
The Mobile/Gateway unit supports the connection of up to two console units. Each console
unit can be a standard console, complete with keypad and display, or an Applications
Interface Unit, which is similar to a console but which does not have a keypad and display.
This enables the mobile to support the connection of up to four audio accessories.
If two consoles are fitted, they both display the same information. This makes it possible for a
user to move from one console to another without having to take any special action. If two
users are using the same mobile, then operational procedures are required to ensure that the
actions of the two users do not conflict.
On some configurations it will be possible to have a hands-free kit attached to each console.
If this is the case, only one of the remote microphones will be live during a call. The remote
microphone which is live will be the one attached to the console which accepted or made the
call or switched the call to hands-free.
All Sepura terminal products use a Navi-knob™ and Mode button to access and select the
most frequently used terminal features. The Navi-knob™ is a continuous rotating knob that in
its normal mode adjusts the volume. The Mode button also serves as an ON/OFF switch.
On the hand-held terminals the Navi-knob™ and Mode button allow single handed operation
by the users.
The Navi-knob™ and
Mode button can be used
separately and in
conjunction with each other
depending upon the
function required. See
Table below:
Navi-knob™
Mode Button
Action Result
1) Adjusts the volume control. During adjustment, a vertical bar
Navi-knob™ alone:
Mode Button alone
Mode Button single press
and release THEN rotate
Navi-knob™
Mode Button double
press and release and
rotate Navi-knob™
Navi-knob™ in Text
Entry and Editing Mode
The Navi-knob™ will revert to Volume Control after being used for a different function.
graph on the left-hand side of the display indicates the volume
level.
2) Used to enable or disable Whisper Mode (if programmed).
Switch On:
has been switched on by flashing green.
Switch Off:
seconds. After the first second, a text prompt is displayed. After 4
seconds, a further text prompt 'Switching off’ may be displayed
whilst the radio disconnects from the network. The Mode button
can now be released and the radio will turn off after a short time.
Navigate through available talkgroups and press PTT to confirm
selection or leave for five seconds to timeout.
Navigate through available Status messages and press the green
telephone key to confirm selection.
The Navi-knob™ may also be used to select text characters and
to position the cursor within text entries for editing. See Text Entry
and Editing Section for details of how to use this feature.
Do not disconnect the battery whilst the radio is still turned on, as this will prevent the
call history and any configuration changes that may have been made, from being
saved.
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WHISPER MODE
Whisper Mode adjusts the sensitivity of the microphone to allow “whisper operation.”
To enable, turn the Navi-knob™ or use the volume-down soft key (if programmed) until the
volume level display is at its minimum level. Then turn the Navi-knob™ again as if attempting
to decrease the volume further, or press the volume-down soft key. The terminal will emit a
low-high alert to indicate that Whisper Mode is enabled.
The terminal may be customised in one of the following ways to disable Whisper Mode.
a) turn the Navi-knob™ as if increasing volume, or use the volume-up soft key (if
programmed) until the Volume Level Display shows the minimum level or higher.
b) turn the Navi-knob™ or use the volume-up soft key (if programmed ) until the volume
level display is at its maximum level. Then turn the Navi-knob™ again as if attempting
to increase the volume further, or press the volume-up soft key.
In either case the terminal will emit a high-low alert to indicate that Whisper Mode has
been disabled
Note: If Covert Mode has been enabled from the Radio Settings menu (see section on Radio
Settings) there will be no further increase in the sensitivity of the microphone if Whisper Mode
is enabled.
It will be possible to programme a soft key function to toggle between Whisper Mode enabled
or disabled.
In order to make the text and icons on the screen more readable from a distance, e.g., when
a terminal is used in a car kit, or is worn on the user’s body, Sepura terminals have a
selection of text and icon display options.
NORMAL MODE
The user can select Normal Mode. This
displays key elements of the screen
information in a small size.
Activation of Normal Mode can be achieved
in a number of ways. It can be activated as
the default from switch on or it can be
switched on or off by the user as they see fit
using a soft key (see section on Soft Keys).
LARGE MODE
The user can select Large Mode. This
displays key elements of the screen
information in a large size.
Activation of Large Mode can be achieved in
a number of ways. It can be activated as
default from switch on or it can be switched
on or off by the user using a soft key (see
section on Soft Keys).
If the user chooses to change from Large Mode to Normal Mode or from Normal Mode
to Large Mode, the terminal will display the Top Level screen after the mode change
has occurred.
When using Large Mode, some prompts or Icons may not be seen on the terminal
display.
If Large Mode is used this should be considered when defining the text strings for use
on the terminal, so that both Normal and Large Mode prompts will be visible to the
user.
For some language variants, only Large Mode operation is available, due to the fonts
required to display the characters.
The top level screen displays Battery and Coverage indications and any informative Icons as
to the state of operation of the terminal. The fast-access box in the centre of the screen
displays the selected talkgroup. If programmed, SRH3 and SRM3 terminals display the
current time in the middle of the bottom line.
SECOND LEVEL
This is the Subject Selection level, which allows the user to choose the Subject Menu to
access the different options available on the terminal.
THIRD LEVEL
This is the Subject Menu level, where options can be set, numbers stored and messages
composed.
The terminals support a number of functions which can be customised to be accessed quickly
via soft keys. All 12 keys of the radio keypad (1 – 9, *, 0, #) can be customised as soft keys,
as well as the Green and Red Telephone Keys. The orange Emergency Button is also a soft
key that can be used for another function if the emergency function is not required.
Press and hold the key for one second to activate the soft key function. A key click alert is
heard after this time has elapsed.
There are many functions that can be programmed on each soft key. As such, it is not
possible to describe the functionality of what each soft key will do for specific customer
terminals.
Soft key use is very straightforward. There are single action functions that switch on or off or
navigation functions which navigate within menus. For functions that have a range of settings,
such as volume control or talkgroup select, press the key a number of times until the desired
setting has been reached.
If programmed, it is possible to assign a combination of functions to one soft key. On a
terminal, a maximum of four soft keys may each be programmed to perform a sequence of up
to eight actions.
For special functions such as Transmit Inhibit, the terminals use a “navigate to card” function.
The difference with this soft key function is that the user is required to take some additional
action once the function has been “navigated to”.
The required additional action will normally be pressing either the green telephone key to
activate or the red telephone key to deactivate. Some “navigate to” functions may require
additional user input such as when “navigating to” status messages when it may be
necessary to enter a number, for example.
Sepura terminals support two mechanisms for entering text: Multi-Tap and Character
Selection Box Text Entry using the Navi-knob™. In both methods, the set of characters
available for entry can be selected by the user, so that upper case characters, lower case
characters, numbers and special characters (e.g. punctuation) can be separated. This gives
the user full control over entered text while also speeding up text entry. Note that different
language variants of the radio have different character sets.
All text entry and text editing is started in the same way, by pressing and holding the down
arrow key. This will place a flashing cursor at the start of the message.
CHARACTER SET SELECTION
The character set is selected by pressing the right arrow key repeatedly until the desired set
is shown. The selected character set is displayed at the bottom of the screen. Depending on
the software version of the terminal, a character set selection box may be displayed on the
left of the display. In this case the Navi-knob™ or the right arrow key may be used to change
the character set, and allowing the box to timeout, or pressing the green telephone key
selects the character set indicated by the arrow cursor in the box.
CURSOR MOVEMENT
While text is being entered the cursor advances automatically. To reposition the cursor in the
text and insert new text, first remove the character selection box by pressing the red
telephone key or the up arrow key. While no character selection box is displayed the cursor
can be moved around the text character by character by using the Navi-knob™ or by using
the up and down arrow keys, which move the cursor line by line. Then use multi-tap or
Character Selection text entry using the Navi-knob™ as described below.
MULTI-TAP TEXT ENTRY FROM THE KEYPAD
The user may select a character by pressing the appropriate key from the keypad which has
the character assigned to it. The user should press the same key until the required character
appears on the screen. For example, on an alphanumeric keypad, in order to enter “YES” the
user would press key 9 three times so that “Y” is displayed. The cursor will then move to the
right of the Y and the user should then press key 3 twice so that “E” is displayed. The cursor
will then move to the right of the E and the user should then press key 7 four times so that S
is displayed. The cursor will move to the right of the last character entered.
CHARACTER SELECTION TEXT ENTRY USING THE NAVI-KNOB™
When the selected character set is visible at the bottom of the screen the user may rotate the
Navi-knob™ to scroll through the character list. Pressing the green telephone key will enter
the character.
Upper Case
Lower Case
Special Characters
(including space)
Numeric Characters
DELETION OF CHARACTERS
To delete a character, the cursor should be positioned to the right of the character to be
deleted. The left arrow key should then be pressed.
LEAVING TEXT ENTRY OR EDITING MODE
To leave text entry or editing mode, either press the red telephone
key or press the up arrow key to remove the character selection box.
Then press the green telephone key to save the text.
Sepura terminals can be programmed for PIN (Personal Identification Number) activation at
switch on. It is possible to program the terminals to enable the user to change the PIN code if
required.
There are two PIN codes that are used in the terminal:
• A four digit PIN at switch on.
• A Master Reset PIN (or PUK) of up to eight digits.
PINENTRY
At switch on the following screen will appear
Type in the PIN code (four digits) using the terminal’s keypad. As
each digit is entered a star (*) will be placed in that digit position.
Press the green telephone key to continue.
The terminal will now switch on and display the Top Level Menu
screen
If the user enters the PIN code incorrectly, the following screen
will appear.
If the user enters the incorrect PIN three times, the following
screen will appear.
If the PIN has been entered incorrectly three times it will be
necessary to type in the Master Reset PIN code (eight digits) (or
PUK) using the terminal’s keypad. As each digit is entered a star
(*) will be placed in that digit position.
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The green telephone key should then be pressed to continue.
If the user enters the PUK incorrectly then it will be necessary to wait five seconds before reentering the PUK .
After the correct PUK has been entered, the action taken by the terminal will depend on
whether it has been programmed to support PIN change using the Radio Settings menu. If
this is the case the 4 digit PIN will default to 1234 after a correct PUK has been accepted. The
user may then change the 4 digit PIN using the PIN Change option in the Radio Settings
menu .
If the terminal does not support PIN code change via the Radio settings menu, the
terminal will revert to the last known PIN code if the PUK is entered
The User Profiles feature is customisable and so may not be available on every radio. If the
User Profiles feature has been programmed it allows the user to switch easily between preset combinations of alerts and settings on the radio to match the user’s circumstances or
environment.
If the User Profiles feature is programmed there may be between two and ten pre-defined
profiles available.
Selecting a user profile may be achieved in one of the following ways:
a) Press the Mode button three times. A Browser box is displayed showing the currently
selected User Profile. It is then possible to scan through all the available profiles
using the Navi-knob™. When the required profile is displayed in the Browser box it
may be selected by pressing the green telephone key.
b) By accessing the Profiles card in the Radio Settings menu.
c) If programmed, each user profile may be accessed by using a soft key. Please see
section on Soft Keys for further information.
An example of a User Profile is that the terminal could be set for use in a quiet
environment (for example a meeting) or if the user is “On Call” when all the audible alerts
and backlight would be switched off so that the terminal would also give the impression of
being switched off, but in fact would remain fully functional.
When a User Profile has been selected the Radio Settings cards are updated to reflect
the settings resulting from the User Profile change. The Radio Settings cards may also be
used to override the settings imposed by a change of profile. See section on Radio
Settings.
Any of the following alerts and settings may be included in a User Profile:
Sepura terminals support the following voice call types:
Voice Call Type Description
A half duplex point to multi-point call where immediate
communication can take place between the calling and the
Group
Individual half duplex
called users without the alerting process and without an
explicit response from the called user that he has
answered. Each user needs permission to transmit for each
transaction.
A half duplex point to point call where immediate
communication can take place between the calling and the
called users without the alerting process and without an
explicit response from the called user that he has
answered. Each user needs permission to transmit for each
transaction.
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Full duplex Point-to-point call (e.g. a telephone call). The
Individual full duplex
PABX A call to a PABX user.
PSTN A call to a user on a telephony network.
Broadcast
Emergency Calls
Sepura terminals support the following data call types:
Data Call Type Description
Individual full duplex circuit
mode Data
Status Message
SDS Message
user is alerted and can choose whether to accept or reject
the call.
A unidirectional point to multi-point mode of transmission.
Terminals can only receive this type of communication.
A high priority call, which pre-empts resources on the
network and other users.
Circuit Mode data calls have a very short transit delay and
so are suitable real-time services
A status message may have 65536 possible status values.
Of these, value 0 is defined to mean ‘Emergency,’ values 1
to 32767 are reserved, and values 32768 to 65535 are
available for network or user specific definition.
A user defined message that can be sent by individuals and
received by individuals and groups.
TETRA packet data extends TETRA to act as an IP subnet.
Packet Data
TETRA Terminals
User Guide
This enables application programmers to build their
applications in a well-standardised environment.
This terminal has not yet attached to a group. This could be
due to a number of reasons:
1: The terminal has just been reprogrammed.
2: The terminal was attached to a DGNA talkgroup which was
then de-assigned.
Having no attached group could be avoided if a
default quick group has been customised in the
terminal.
This screen shows that the terminal is attached to talkgroup
591 “Blue 1” in the “Blue” folder. This was the last selected
talkgroup.
To attach or change a talkgroup, the Mode button should be pressed once. This selects
Talkgroup Selection mode and displays the Talkgroup Selection Box. The Up and Down
arrow key may then be used to select the talkgroup folder and the Navi-knob™ may be
rotated to select the desired talkgroup. Alternatively the talkgroup may be selected directly by
entering its number using the keypad, irrespective of the displayed folder.
Once the desired talkgroup has been found and is displayed on the terminal, the group will
attach after a few seconds or immediately if the PTT button is pressed once. The screen
should then change as below.
This screen shows the new talkgroup the user wishes to
select.
This screen shows the new talkgroup has been selected.
Talkgroups can also be selected using the “Home Group” or a “Quick Group” soft key.
“Quick Group” soft keys are a programmable function. It is possible to have up to five
“Quick Group” soft keys programmed. The “Home Group” soft key selects the first
talkgroup in the current folder. These soft keys can be used while displaying any
screen. It is not necessary to press the Mode button before using them.
Another talkgroup selection method is to use the “last requested group toggle” soft key
function. This allows the user to toggle to the previously selected talkgroup. This is a
programmable function.
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CHANGING THE TALKGROUP FOLDER
Folders are used to organise the talkgroup list and to speed up the selection of the user’s
most frequently used groups.
If more than one talkgroup folder has been customised, a talkgroup folder may be selected as
follows:
Just as for changing talkgroups, press the Mode button once. Then using the up and down
arrow navigation key the folder can be changed.
Changing the folder may also change the talkgroup. This will always happen unless
the currently selected talkgroup is also in the newly selected folder.
If the user does not wish to use talkgroup folders, or the talkgroup to be selected is not
contained within a folder, then the “All” talkgroups option may be selected.
To select the “All” talkgroups list, the Mode button should be pressed once and the up and
down arrow keys may be used until “All” is displayed.
Once the talkgroup has been selected and the screen returns to the normal default, the “All”
folder information will disappear.
The sequence of events involved in making a Group Call is as follows:
When a talkgroup has attached, press and hold the PTT.
The terminal status text will change from “Ready” to “Dialling”.
This indicates that the terminal is attempting to set up the call.
The next screen change will indicate that the network has
accepted the call and is waiting to allocate a traffic channel. This
is indicated by the terminal status text changing to “Calling”.
(On a heavily loaded network this message may appear for some
time.)
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When a traffic channel has become available the LED will display
red (or amber if so customised), and a confirmation tone will be
generated to accompany the next screen change. The terminal
status text will then change to “Talk.”
The user can now speak into the microphone.
When the user releases the PTT the LED displays green and the
terminal status text will change to “Group Call”.
On a network that is lightly loaded it is possible that some of this information will not be
seen as it appears very briefly before going into the next screen change.
If the user then presses the PTT again while the call is still active, the LED will again display
red (or the customised colour), a varying alert tone may be generated (programmable option)
and the terminal status text will again change to "Talk". If there is already someone talking
when the PTT is pressed then a warning tone will be sounded by the terminal. During the call,
the half duplex microphone (at the top of the radio) is active and all received audio is routed to
the half duplex loudspeaker (at the rear of the radio). In order to transmit, the PTT button
should be pressed before starting to speak and held down while speaking continues. When
speaking has finished, the PTT button should be released and another party involved in the
call can then press the PTT button on their radio and speak.
When transmitting, the LED is illuminated red (or amber if so customised). When receiving
(i.e. another party is talking) the LED is illuminated green.
When the call has come to an end, the user who initiated the call can either wait for the
network inactivity timer to expire, which will clear the call, or press the red telephone key to
clear the call. The terminal status text will then return to the default of "Ready…", and a
varying tone will be generated. The Top Level screen (see section on Navigating Menus) will
be redisplayed.
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RECEIVING A GROUP CALL
When an incoming group call initiated from another terminal is received, this will be indicated
by the terminal status text changing to “Group Call” (which is only visible in Normal Text
Mode). The LED will flash red, indicating a new call, and a new screen indicating the name of
the talkgroup being used, talkgroup folder and the caller’s ID will be displayed. After a few
seconds, the LED will stop flashing red and will change to a steady state green.
This screen remains visible throughout the call except when the user selects an option
available from the In Call Navigation feature. Only the name will change depending on who is
transmitting during the call. When another member of the group is transmitting, their TPI
(Talking Party Identity) will be displayed on the screen.
If the ISSI (Individual Short Subscriber Identity) of the transmitting terminal cannot be
matched with a Phonebook entry, then only the ISSI number is displayed.
When the call has come to an end the user who initiated the call can either wait for the
network inactivity timer to expire, or press the red telephone key to clear the call. The terminal
status text will then return to the default of “Ready” and a varying alert tone is generated.
RECEIVING A BROADCAST CALL
A terminal may receive a Broadcast Call. This will be initiated from the Controller. The
terminal status text will change to “Broadcast Call” and the Broadcast Call Icon will be
displayed.
The sequence of events involved in making an Individual Call, with the associated screen
shots is as follows:
The sequence shows how to make a call from the Top Level screen (see section on
Navigating Menus) and with no call in progress.
Either enter the Phonebook menu and use the fast access keys to
select a Phonebook entry or dial the required number from the
keypad.
Select the correct dial mode icon using the up and down arrow
navigation keys as required.
Press and release the PTT to initiate the call.
The terminal status text will then change to “Dialling”.
This will be followed by “Calling” until a traffic channel can be
allocated to the call and the called party responds.
When the called party receives the call (if the call is Direct Set Up)
or answers the call (if it is a Hooking call), the terminal status text
will change showing “PTT Call”.
The LED will display green and a confirmation tone will be
generated. The user may now press the PTT and speak into the
microphone. The terminal status text will change to “Talk,” and the
colour of the LED will change to red (or amber if so customised).
When the PTT is released, the terminal status text changes to “PTT Call” and the LED
displays green.
During the call, the half duplex microphone (at the top of the radio) is active and all received
audio is routed to the half duplex loudspeaker (at the rear of the radio). To transmit, press the
PTT button before starting to speak and hold it down while speaking. When you have finished
speaking, release the PTT button and another party involved in the call can then press the
PTT button on their radio and speak.
When transmitting, the LED is illuminated red or amber (depending on customisation) and
when receiving (i.e. another party is talking) the LED is illuminated green.
To end the call, either party can press the red telephone key.
Dial modes are configurable, and as such, it is possible that the dial modes will not
follow exactly what is described above.
The called party may choose not to accept the call. In this case a message to indicate that the
call has been cleared will be displayed on the screen. If the terminal has a colour or greyscale
display a large triangle warning symbol will also be displayed.
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RECEIVING INDIVIDUAL HALF DUPLEX CALLS
A terminal may receive individual half duplex calls which are either Direct Set Up (no need for
the user to respond) or Hooking calls (which require that the user responds). On receiving an
individual half duplex Hooking call the terminal will either vibrate or an intermittent audible
alert will be generated, or both. On receiving a Direct Set Up call an alert will be generated for
a very short time. The terminal status text will change to “PTT Call” and the LED will flash red
if the call is a Direct Set Up call, or amber if the call is a Hooking call. The screen will change
showing the TPI (Talking Party Identity).
In the case of a Hooking Call the user may choose to answer the call by pressing the PTT
button or to reject the call by pressing the red telephone key.
If the call has been accepted, then either party may end the call by pressing the red telephone
key.
The terminal status text will then change to “Ready” and a high low audible tone will be
generated.
The sequence of events involved in making a full duplex call, with the associated screen
shots is as follows:
Either enter the Phonebook menu, use the fast access keys to
select a Phonebook entry or dial the required number using the
keypad.
Select the correct dial mode icon using the up and down arrow
navigation keys as required.
Press the green telephone key.
The terminal status text will then change to “Dialling”.
This will be followed by “Calling” and the terminal will then generate
a ringing tone indicating that the called party is ringing.
When the called party answers, the terminal status will change to
“Talk”.
TETRA calls
PABX and PSTN Calls
During duplex calls, the Duplex microphone (at the base of the
hand-held terminal) and the Duplex Earpiece (on the front of the
hand-held) are active, allowing the terminal to be held against the
head like a telephone handset or GSM ‘phone. The LED is
illuminated green throughout the call and there is no need to press
the PTT.
If an audio accessory is being used simply press the green
telephone key and continue fully hands free.
To end the call, press the red telephone key. The terminal will
generate a varying alert tone to indicate that the call has been
cancelled.
On receiving an incoming full duplex call, the terminal will vibrate or generate a telephone
ringing alert, or both. The terminal status indication will change to “Telephone” and a CLI box
(Calling Line Identity) will indicate the call originator’s identity.
If the terminal can match the incoming CLI with an identity or telephone number in its
Phonebook, then the text label associated with the number will be displayed as the CLI.
The user can choose to answer the call by pressing the green telephone key or to reject
the call by pressing the red telephone key.
If the user answers the call the terminal status will immediately change to “Completing”.
At this point the call has not been connected, but the user has confirmed to the network that
they wish to accept the call. Once the network has finalised the connection, the terminal
status will change to “Talk”. The terminal should be held against the head as with a telephone
handset or a GSM ‘phone. The user should speak with the mouth near the Duplex
microphone and should not press the PTT button.
To end the call, press the red telephone key. The terminal will generate a double high low
tone to indicate that the call has been cancelled.
When the call is cancelled by either party, the other party will hear a call disconnect tone
indicating the call has ended.
Due to operational needs the user may wish to answer an incoming full duplex call as a half
duplex call. This could be due to high ambient background noise levels where a full duplex
call could pick up too much background noise for clear communications.
Upon receiving an incoming full duplex call, the terminal will vibrate or generate a telephone
ringing alert, or both. The terminal status indication will change to “Telephone” (only visible in
Normal Text mode) and CLI (Calling Line Identity) will indicate the call originator’s identity.
To answer the call the user should press the PTT button. The terminal status will immediately
change to “Completing” and then to “Talk”. The user should then press and hold the PTT
while speaking, as for group calls and individual half duplex calls.
To end the call the red telephone key should be pressed. The terminal will generate a varying
alert tone to indicate that the call has been cancelled.
MISSED CALLS
If the terminal receives a full or half duplex call and the user does not answer or clear the call
the Call History icon will be displayed. The details of the caller’s identity and time and date of
the call may then be found by selecting the Call History option (see section on Call History.)
All Sepura terminals are equipped with an emergency alarm button which can be used to
make an emergency call if an emergency arises. This button can be identified by its unique
orange colour and location.
On the hand-held terminal it is located on the top of the terminal between the antenna and the
Navi-knob™. On the Mobile and Gateway it is located on the left hand side of the console
below the Navi-knob™.
Emergency Button
To avoid accidental operation of this feature, the emergency button must be held down for a
customised period before it operates (usually 2 seconds). When the emergency button is
pressed, depending on customisation, an emergency status message is automatically sent to
an individual, the dispatcher or the currently selected group, and/or an emergency speech call
is set up to one or more users.
The use of the live microphone during an emergency call, when the radio alternately transmits
and receives without the user needing to press a key, is also customised by the programming
software.
On the colour and greyscale hand-held terminals which are initiating or receiving an
Emergency call a large Emergency Symbol will be displayed for the duration of the
Emergency call. On the colour terminals the symbol displayed will be red.
Additionally, the mobile can clearly indicate when there is an incoming emergency call by
flashing its backlight red. Once acknowledged, the backlight and LED are lit as per a normal
call of the same kind for the duration of the call. On initiation of an emergency call from the
mobile the display will be backlit amber on the transmit duration of the live microphone cycle
and green on the receive duration of the live microphone cycle.
The emergency button can be programmed to react in a number of different ways:
Setting Description
To guard against accidental operation the button can be
Alarm Key Activation Time
Live Microphone
programmed to activate the alarm only if the button is
depressed for a programmable period of time (typically two
seconds).
When the emergency button is activated, the terminal can
be programmed to transmit automatically for a programmed
period of time with live microphone. When the terminal has
finished transmitting, it can automatically change to receive
mode for a period of time without needing to use the PTT
button.
This can be a cyclic operation, when the terminal
continuously transmits and receives until reset by either the
user or the dispatcher, or it can be programmed as a singleshot “one-transmit one–receive” operation or it can cycle for
a number of predetermined transmissions.
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Call Destination
Alarm Status Call
Alarm Priority
Current Location
TETRA Terminals
User Guide
When the emergency call is activated, the call goes to the
currently selected talkgroup, or it can be programmed to go
to a specific address (such as a dispatcher).
When the emergency call is activated, the terminal can be
programmed to send an emergency status message (status
code 0) to the currently selected talkgroup, or to a specific
address.
The terminal can be programmed with various priorities
when the emergency button is activated. This would
typically be set as a pre-emptive call (Priority 15), so that
when activated, even if there is no network resource
available, the network will automatically release traffic
channel resources for the call.
If the terminal is equipped with a GPS module, it can be
programmed to send the current location or last known
position of the terminal.
When the emergency button is pressed the terminal will display “Talk” (only visible in Normal
Text mode) in the terminal status area of the display. An “Emergency” icon will be displayed
and a high pitched audible alert will be generated indicating the call has been activated.
The following screens show the sequence of events that occur when an emergency call (with
status code) is activated.
Event 1
Event 2
Event 3
Event 4
Although there are 4 distinct events during the Emergency call activation, the call
setup time is actually significantly less than a second.
The terminal will illuminate the LED red, showing the unit is transmitting and will then activate
the microphone for a predefined (programmable) period of time. When the terminal stops
transmitting it will show “Emergency” in the terminal status area of the display (Normal Text
Mode only). The LED will also change to green.
If the originator of the emergency call wishes to cancel the call they can use one of two
methods which will have been selected when programming the terminal.
Option Description
The call originator must press and hold the alarm button in the
Secure exit
Red telephone key exitThe call originator presses the red telephone key.
Although both of the emergency call exit functions will clear the emergency call on
the call originator’s terminal, it will not remove the alarm from the system. It should
also be noted that those terminals alerted to the emergency may, depending upon
the infrastructure configuration, remain in the emergency call condition until the
dispatcher clears the call from the system.
same way as the call was initiated.
RECEIVING AN EMERGENCY CALL
When a terminal receives an emergency call the user does not need to take any action. The
emergency call will be received just like any other call except that the terminal status
indication will immediately change to “Emergency” (only visible in Normal Text mode), and the
screen will display the terminal identity, group identity and an emergency symbol. At the same
time the LED will flash red and the LCD backlight will illuminate for a few seconds. Also a high
pitched audible alert will be activated leaving no doubt that the call being received is an
emergency call. During the transmissions from the call initiator, the receiving terminals will
also receive an intermittent alert again leaving the receiving parties in no doubt that this is an
emergency call.
The receiving user cannot cancel the call. If the user presses the red telephone key to exit the
alarm call they will be brought back into the call under late entry signalling, until the call has
been cancelled by the dispatcher.
The terminal may be used to communicate directly with other TETRA radios without the use
of a network. This is called Direct Mode Operation. DMO is selected either by using a soft key
(depending on customisation) or by activating a card in the Radio Settings menu. The radio
leaves the network and tunes to the selected DMO talkgroup. DMO talkgroups are selected in
the same way as normal talkgroups.
DMO supports half duplex group calls and pre-emptive emergency calls. It does not support
individual calls. Group Calls will be made and received in the same way as for terminals
operating in TMO. See section on Group Calls.
Calls using the emergency button can only be configured as pre-emptive emergency calls to
the currently selected DMO talkgroup on the radio.
Note: Switching to Direct Mode Operation means communications to the dispatcher and other
users on the network are not possible, unless they also switch to DMO and select the same
group, or communicate through a Direct Mode Gateway.
When a Direct Mode Gateway is detected by the terminal, a gateway icon is displayed and, if
programmed, an audible alert will be generated:
If the terminal moves out of the range of the Gateway, an audible alert will be sounded (if
programmed) and the Gateway icon will be removed from the screen.
Group calls can be made via the Gateway to Trunked Mode Operation radios including the
dispatcher. Also, a terminal operating in DMO which is in range of a Gateway (icon displayed)
may receive a Group call from the network via the Gateway. In order to answer the call the
user should press the PTT.
It is possible that a terminal operating in DMO but not within the range of a Gateway may be
able to hear the speech of another user who is in range of a Gateway and who is involved in a
Group call via the Gateway. In this case the Communication Type Mismatch icon will be
displayed on the terminal which is out of range of the Gateway to indicate that the user cannot
take part fully in the call. If that user attempts to respond to the overheard speech, any
terminals within the Gateway range which can hear will also display a Communication Type
Mismatch icon to emphasise to them that the speech is not being routed via the Gateway to
TMO users.
If a Gateway receives an individual full duplex call it will send an SDS message to the
intended recipient of the call showing “Missed Gateway Call” plus the dialling mode and
identity of the originator of the call.
If required, DMO range can be extended by using a repeater. If a repeater is detected, the
repeater icon is displayed:
Direct Mode Gateway operation (or Gateway Mode) is available only on Mobile and Gateway
terminals.
A Direct Mode Gateway links localised Direct Mode (DMO) communications with users
operating on a Trunked Mode (TMO) Network. The Gateway will re-transmit information
received on the Direct Mode Interface onto the Trunked Mode Air Interface.
Gateway
TMO
DMO
DMO
No Network Coverage
When in Gateway Mode, with the exception of emergency calls, no calls (voice or
data) can be made or received on the terminal being used as a Gateway. The
terminal is acting only as a relay between Direct Mode and Trunked Mode.
TETRA
Network
Control Centre
SWITCHING TO GATEWAY MODE
The terminal can be switched into Gateway Mode using the Radio Settings menu on the
radio. Select Gateway Mode using the green telephone key.
Switching to Gateway Mode can also be achieved by configuring a soft key.
Once the terminal is switched into Gateway Mode, it will proceed to check that the DMO
channel is not busy and that no other gateways are detected offering the same or an
overlapping DMO service that is operating on the same frequency.
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CONFIGURING THE GATEWAY FOR USE
To use the terminal as a gateway, it must be attached to both a trunked mode group and a
direct mode group. The direct mode group must be selected once the terminal has been set
to work in Gateway Mode.
Before switching the terminal to Gateway Mode, the trunked mode group required for
Gateway operation must be selected. This may be the same group as is already in use.
Set the terminal to work in Gateway Mode by using the options in the Radio Settings menu or
by using a pre-defined soft key.
The direct mode group to be used with the gateway operation should then be selected. This is
done in the same manner as selecting a group when not operating in Gateway Mode (see
Note below).
When the terminal is configured, the top level screen will show both trunked and direct mode
groups that have been selected.
Trunked Mode Group
Direct Mode Group
The last direct mode group selected for use in Gateway Mode will be remembered by
the terminal and will be automatically used as the direct mode group next time the
terminal is switched into Gateway Mode. This group may be changed in the normal
way using the Mode button and the Navi-knob™ if it is not the required group.
The Gateway can enter several states of operation, depending upon the status of calls
through the Gateway, whether it has detected other Gateways present or other users of the
direct mode channel.
Gateway-monitoring
This will appear when first switched into Gateway Mode, or
when the DMO frequency is changed by requesting a new
talkgroup or a previously Occupied or Reserved channel is
detected as free.
Gateway-monitoring-busy
This will appear if the DMO channel is detected as being
Occupied or Reserved.
Gateway-monitoring-other-presence
This will appear if another Gateway offering the same or an
overlapping DMO service has been detected.
Gateway-idle
This will appear if the Gateway is ready and has no calls in
progress.
Gateway-in-call
This will appear when a call is in progress through the Gateway.
To change the DMO group on the terminal while it is operating in Gateway Mode may be
done by following the same sequence of events as described for changing groups in Direct
Mode and Trunked Mode. When a group is changed in Gateway Mode, it is only the DMO
group that is changed. The TMO group remains unchanged.
To change the TMO group, Trunked Mode operation should first be selected, then the
required Trunked Mode group may be selected. The terminal may then return to Gateway
Mode operation. When switching back to Gateway Mode, the last DMO group used in
Gateway operation will be automatically reselected.
USING THE EMERGENCY BUTTON IN GATEWAY MODE
If the emergency button is activated on a
terminal that is operating in Gateway
Mode, any calls that are currently active
through the Gateway will cease. The
terminal will revert to Trunked Mode
operation and initiate an emergency call
to the attached Trunked Mode Group.
Once the Emergency call has completed,
the terminal will remain in Trunked Mode.
Emergency Button
LEAVING A GATEWAY AS A STANDALONE INSTALLATION
If a Gateway is to be left unattended, for long periods of time, or as a permanent installation in
a remote location, it is advisable to configure the Gateway as required (select and attach the
required Trunked Mode group and the required Direct Mode group) and then power the
terminal off using the Mode button. This will save the configuration that has been set up.
Each time the terminal is powered on again, it will re-start with the configuration that has been
saved.
This procedure will guard against circumstances such as power failures, which may
unexpectedly turn the Gateway off and on again, in an uncontrolled manner, and will ensure
that it is always running with the correct configuration.
A Status Message is a short pre-defined message that is uniquely identified by a number, the
status code.
If the terminal has pre-defined status messages, a message may be selected to send from
the Send Status menu or from the status message selection box. To select a message from
the status message selection box, press the Mode button briefly twice to display the status
message selection box and rotate the Navi-knob™ to scroll through the list of status
messages. To leave the status message selection box without sending a status message,
press the red telephone key or wait until the time out occurs.
To send a Status message, press the green telephone key, then either key in the identity of
an individual user (using the numeric keypad) and press the green telephone key again, or
press the PTT to select a group address and then PTT again.
The status message can be sent to either the currently selected group, the pre-defined
destination customised in the radio, or the user-defined destination. It will also be possible to
send status messages using some of the soft keys or from the green and red telephone keys
if these functions have been customised.
ACCESS THE SEND STATUS MESSAGE LIST
First select the Status messages option from the Radio Settings Menu.
Use the left and/or right arrow navigation keys to select the
Send Status list Menu.
Press the down arrow navigation key to go into the Send
Status list menu.
Use the left/right arrow navigation keys to select a status
message or enter the index number of the message required
via the keypad.
Press the green telephone key to display the dial box.
At this point the user has two options;
PTION 1: SEND TO INDIVIDUAL ADDRESS (ISSI,INDIVIDUAL SHORT SUBSCRIBER IDENTITY):
O
Enter an individual address (ISSI).
Then press the green telephone key.
The individual address can either be the default address (the above example default
address is all zeros, but this can be any valid TETRA terminal address on the same
network), a Phonebook address or an address selected by inputting with the numeric
keypad.
OPTION 2: SEND TO CURRENTLY SELECTED GROUP (GSSI,GROUP SHORT SUBSCRIBER IDENTITY):
Press the green telephone key, and then press the PTT button twice.
Once the message has been transmitted, a Message Delivered box may be displayed
indicating that the message was delivered successfully.
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Message delivery reports are a network, radio programming and user selectable
feature. It is quite possible depending on the configuration of the network, terminal
programming and user selected features that this message might not appear as
described.
It should be noted that this is only one way of sending status messages; there are two
other methods which do not require the use of the menu functions, see sections on
Soft Keys or the Navi-knob™
Use the message template in the Message Store or edit an existing message to write an SDS
text message.
From the main screen, press the down navigation key and use the left/right navigation keys to
navigate to the Message Store. Press and hold the down navigation key to start editing the
message text. See section on Text Entry and Editing.
SENDING SDS(TEXT)MESSAGES
SDS messages are sent in a similar fashion to status messages, in fact they use exactly the
same methodology except that they need to be written.
Use the left and right arrow navigation keys, (or the appropriate
key if customised) to select the “Saved Messages” Menu, or if
programmed use the soft key to display the text messaging
menu.
Press the down arrow navigation key to enter the Message Store.
With the New Message page on screen press and hold the down
arrow navigation key.
Enter Text using the Keypad Keys or the Navi-knob™ (see
section on Text Entry and Editing).
The new message must then be stored in the Message Store by pressing the green
telephone key before it can be sent. Once the message has been stored and is displayed on
the screen it can be sent to an individual address, either by pressing the green telephone key
and entering the number of the intended recipient and pressing the green telephone key or by
using the right arrow navigation key to select a number from the Phonebook and then
pressing the green telephone key.
A “Sending Message” message may then be displayed (depending on the system) and a
message consumption report may be delivered back to the sending user when the message
has been read if this option has been selected from the Radio Settings.
A SDS message can be sent to the currently selected talkgroup by displaying the message as
above, pressing the green telephone key and then pressing the PTT button twice.
To return to the top level menu screen, either wait for the inactivity timer to expire or press
and hold the up arrow navigation key, or press and hold the “clear” soft key.
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SENDING PRE-DEFINED SDSMESSAGES
Pre-defined SDS Messages can be edited and sent from the terminal to the user by using the
Send Status menu.
First, select the Send Status menu.
Use the navigation keys to select a predefined message.
Hold the down arrow to edit the message if
required.
When the message is ready press the red
telephone key to leave editing mode.
Press the green telephone key to display the
dial box. To send the message to an
individual, enter the number of the intended
recipient and press the green telephone key
once again. Alternatively, press the PTT
twice to send the message to the currently
attached group.
Receiving status and SDS messages happens automatically with no input required from the
user. When a message is received the terminal will vibrate or generate an audible alert, or
both. A new message icon will be displayed in the top right hand corner of the screen and the
LED will flash amber, twice for each new message.
NEW MESSAGE ICON
Using the down then left and right navigation arrow keys select
the Message Inbox menu.
To enter the message menu press the down arrow navigation
key and to move to the unread messages use the left and right
arrow navigation keys.
In this instance there are 4 messages and the message tab that is black indicates a
message that has not yet been read.
As much as possible of the message will then be displayed. The
three dots visible at the bottom of the page indicate that the
message is continued on the next page.
To read the hidden text, press the down arrow navigation key
to display the rest of this message. Continue to use the down
arrow key until the entire message has been read. The three
dots are now visible at the top of the page indicating that there is
information on the previous page.
The user can reply to any message in the Message Inbox if this option is programmed.
First select the message you wish to reply to and press the
green telephone key.
The text of the message is displayed preceded by the words
“Reply to:” The cursor is positioned before the word “Reply”
allowing editing of the message if required. (See section on Text
Entry and Editing.)
When the message is ready to send (and editing mode has been
exited if used) press the green telephone key. The number of
the message originator is displayed in the dial box. If a different
destination for the message is required, a different number may
be entered.
A further press of the green telephone key then sends the
response to the requested destination.
A message to inform the user of successful delivery is displayed
if this option has been selected from the Radio Settings.
FINDING THE IDENTITY OF THE SENDER
To find the identity of the sender of the
message, first ensure the message is being
displayed on its last page. Then press the
down arrow navigation key once. This will
display the sender’s identity and, if
programmed, the time and date when the
message was sent.
If the Message Inbox is nearly full or if required, a message can be transferred to the
Message Store.
To store the message, first ensure the message to be stored is
being displayed on its last page. Then press and hold the down
arrow navigation key.
The screen will then change to the message store screen (note
changed icon) and the large tick and “Stored” message are
displayed momentarily. This indicates the message has been
stored successfully.
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The stored message is then displayed.
Although the message is now in the Message Store, this message can still be lost if
the terminal is not correctly switched off when powering down.
If the Paging Alerts feature is programmed it allows the terminal to act as a Pager when it is in
its normal operating mode or when a User Profile has been selected which results in the
terminal appearing to be switched off. The Paging Alert is triggered by receipt of a status
message which will automatically be displayed.
The status message will be marked with a
flag icon to indicate that it is associated with
a Paging Alert.
As with other messages in the Message
Inbox, pressing the down arrow key displays
the time and date when the message was
received.
If there is also an associated SDS message to explain the reason for the Paging Alert this will
automatically be displayed on the terminal. If a call is in progress the Paging Alert will
interrupt it. When the Paging Alert is triggered the user will hear a discordant two tone alarm
and the LED will flash amber due to the status message being received.
It is possible to configure the terminal so that if a Paging Alert is triggered while the terminal
appears to be switched off it automatically becomes fully operational on receipt of the status
message which triggered the Paging Alert.
End to End Encryption has been designed to provide maximum security on communications,
whether operating in Direct Mode or Trunked Mode, irrespective of the security level provided
by the network.
The shield icon indicates an ongoing group or individual half
duplex call is end to end encrypted.
When the terminal is idle, the shield icon also indicates that the
selected group is configured for end to end encryption.
A radio that supports End to End Encryption may still be required to make calls that are not
end to end encrypted. Half duplex calls to certain talkgroups and individual subscribers may
have been configured to be exempt from end to end encryption. Also, all telephone or TETRA
full duplex calls cannot be end to end encrypted. When such a talkgroup is selected or the
radio participates in a call that is not end to end encrypted, the shield icon is not displayed
and a periodic non intrusive audible alert is generated, if configured.
Note that it is not possible to accidentally make a non end to end encrypted call.
Every talkgroup or individual subscriber that can be exempt from end to end
encryption, has to be explicitly configured into the terminal.
If the message “Security Check Fail” is displayed while making or receiving calls, it is
an indication that the terminal has not been configured properly. In such cases,
please contact technical support in your organisation.
ZEROISING
A radio that supports End to End Encryption is loaded with sensitive cryptographic keys. To
avoid a potential security compromise, these cryptographic keys can be deleted if operation
procedures allow.
Please refer to your Security Officer for details on how to Zeroise a radio as well as
related operational procedures.
The TETRA Packet Data service provides a mechanism to transport IP Traffic over a TETRA
bearer, extending TETRA to act as an IP Subnet. This enables application developers to
develop in a standardised IP environment with the ability to use industry standard transport
mechanisms such as UDP and TCP providing a framework to provide fast and flexible service
creation. Packet Data services can only be accessed from the PEI port of the terminal.
Examples of Packet Data Applications could be:
• Database Inquiry
• Mobile Office
• Automatic Vehicle Location
• Resource Management
• Telemetry
• Fingerprint validation
• Still image transfer
• Web Browsing (WAP)
For more information on this service, please contact Customer.Support@Sepura.com.
Circuit Mode is the most familiar method of data transport to most people. In a circuit switched
network, the communication pathway between the sending and receiving parties is fixed for
the duration of the call and is not shared by other users.
In Circuit Mode, a communication is obtained between two users by establishing a fixed
pathway. The route is established after the calling terminal initiates the call setup procedure
by giving the network the addresses. During the connection, the circuit is equivalent to a
physical pair of wires connecting the two users.
Circuit Mode Data services can only be accessed from the PEI port of the terminal.
Mobile Data TerminalMobile Data Terminal
For more information on this service, please contact Customer.Support@Sepura.com.
GPS is available for both the Mobile and hand-held terminals. In the case of the hand-held
terminal, Sepura supply a high-sensitivity GPS unit specifically designed for users operating
in urban canyon environments.
The behaviour of the GPS function is highly customisable, both from the customisation tool
and over the air from a control room application.
The GPS functionality allows for both timed or distance based reporting.
The radio may also be customised to send position data automatically alongside Emergency
Calls or status messages.
The destination to which the GPS reports are sent may be changed over the air. If the
terminal accepts a change of GPS destination command, it sounds a double low-high tonal
alert, (New GPS Destination Alert), depending on customisation. The terminal is sent an SDS
message to inform the user of the change of GPS destination.
Finally, if customised, it is possible to enable or disable the GPS function using a card in the
Radio Settings menu. In the case where the user has disabled the GPS function the display
The following section describes the Menu options available on Sepura Terminals.
Top Level Screen
Phonebook
New and
existing
entries
Alerts
Enabled
Vibrator
Enabled
Call
History
Details
of past
callers
Loudspeaker
On/Off
Available
Messages
Backlight
Enabled
Send
Status
Status
Contrast
Messages
Status to:
Message
Inbox
Received
Direct
Mode
Enable
Message
Stored
Messages
Transmit
Inhibit
Store
Radio Settings
Scanning
On
Key
Functions
Help
SD
Applications
List of
Applications
PIN
Change
SDS Report
Request
Scan
Lists
List of
Scan
Groups
GPS
Enable
Quick
Group(s)
Folders
List of
Folders
Time &
Date
Change
Network
List of
Networks
User
Profiles
The Radio Settings options for Covert Mode and Lone Worker which were available in
previous versions of the software are not available when User Profiles are a
programmable option on the radio.
(1)
For Gateway operation, the “Direct Mode Enable” card is replaced by the “Operating Mode”
card. See section on Direct Mode Gateway Operation for further details.
The presence, order and names of the Menu Options are programmable. They may therefore
differ in a terminal from the following descriptions.
The Phonebook menu is used for storing numbers. The sort order of the entries may be
switched between alphanumeric and numeri c by pressing the '#' key.
The Phonebook may contain up to 100 entries. Each entry can have an alphanumeric text
label of up to 16 characters associated with the number entry.
Both TETRA Identities and telephone numbers (PABX and PSTN) can be programmed in the
Phonebook, but not talkgroup identities.
Press the down arrow navigation key and left and right keys.
Alternatively, if programmed, press and hold the soft key that
displays the Phonebook menu.
Press the down arrow navigation key to go into the Phonebook.
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The user now has the option either to make a new entry to the Phonebook or scroll through
the Phonebook entries to make a selection.
MAKIN G A NE W ENTR Y
Press and hold the down arrow navigation key to enter edit
mode.
The edit screen will appear.
The cursor (text entry point) is directly under the heading
“Name” as indicated by the red oval on this picture.
Enter a text label associated with the number, which may be up
to 16 alphanumeric characters.
Once the text is as required, press the red telephone key or
the up arrow key to leave text editing mode, then press the
green telephone key to save the text.
The text will be replaced by the number entry screen.
Using the alphanumeric keypad enter either a telephone number
or a TETRA number.
If a correction needs to be made to the number, press the left
arrow navigation key to remove the incorrect digits and then reenter the correct digits.
To change the dial mode indicator from terminal to telephone
use the up/down navigation key.
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Once satisfied with the entry, press the green telephone key to
save it in the Phonebook. If the entry is successfully saved a
large tick will be displayed for a short time.
If the number entered is incompatible with the dial mode
indicator, or the Phonebook is already full, a large cross will be
displayed and the entry will not be saved.
If the entry is not required, then press the red telephone key to cancel the entire entry and to
exit from edit mode. The terminal will then return to the New Entry screen.
To make a call from the Phonebook use the left/right navigation keys to select a Phonebook
entry, or press one of the keypad keys that has the first letter of the text entry. The terminal
will display the first entry in the list which has this letter as its first letter. It is then possible to
scroll to the entry required and press the green telephone key.
To delete a Phonebook entry, select the entry required and press and hold the red telephone
key.
F
AST ACCESS TO PHONEB OOK
An alternative way of accessing the Phonebook is by using the fast access keys on the
terminal (if programmed).
If the Phonebook is accessed using fast access keys, entries cannot be edited.
Pressing either the left or right arrow navigation key will display the Phonebook entries on the
default screen.
Using the left and right arrow keys select the entry required and press the green telephone
key or the PTT button as appropriate.
If the battery is removed before the terminal is correctly switched off (using the
On/Off/Mode button) then any Phonebook entry made will be lost. Following correct
powering down procedures will stop these entries being lost.
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CALL HISTORY
The Call History menu allows the user to look up their recent individual call history. The
terminal records individual call set ups to or from either PABX/PSTN or TETRA half duplex or
full duplex calls. Up to 20 call records are stored by the terminal. Received calls that the user
has not answered or cleared are indicated with the “Missed Call” icon in place of the incoming
call icon, e.g.
was received and the originator’s call ID. Emergency calls are marked with the Emergency
icon.
The tabs of unread Missed callcards in the Call History file are displayed in reverse video.
Icon on card to show
call was missed
Time of call
The call history will be lost if the user does not switch off the terminal by correctly
powering down using the On/Off/Mode button.
To access the Call History menu press the down arrow navigation key or press the green
telephone key once which will take the terminal directly into the call history menu.
instead of . All calls are marked with the time and date when the call
To make a call using the Call History menu, select the call history record required. Press
either the green telephone key or the PTT button as appropriate.
If the Icon above the number indicates that it was a TETRA call then either the PTT (half
duplex) or the green telephone key (full duplex) can be used.
If the Icon above the number indicates that it was a PABX/PSTN call then only the green
telephone key can be used.
The Message Inbox is used to store received text or status messages. It displays the most
recently received message first. The Message Inbox can hold a maximum of 50 messages.
When the Message Inbox is full, old messages will be overwritten by new incoming
messages. The order of deletion of old messages is oldest read message followed by oldest
unread message. Each message is stamped with the time and date of its receipt which are all
saved with the identity of the sender.
To keep the Message Inbox to a manageable size it is recommended that messages
that have been read are either deleted or saved.
To view the other messages use the left and right navigation keys.
The “…” in the lower right-hand corner indicates the message is too long to display on one
screen. Use the down arrow navigation key to see the next part of the message.
Inverse video tabs indicate unread messages.
If this message needs to be dealt with at a later date it can be transferred to the
Message Store.
TORI NG A ME S SAGE
S
Press and hold the down arrow navigation key while the message is displayed. The message
is transferred to the Message Store and a large tick is displayed momentarily. This prevents
the loss of the message on switch-off.
If the Message Store is full, a large cross and an error
message are displayed when the user attempts to store a
message currently in the Inbox and the message is not
transferred to the Message Store.
To overcome this, one or more of the stored messages should
be deleted.
The Message Store provides extra space in addition to the Message Inbox for storing
received text messages. It can hold a maximum of 20 messages.
D
ELETING MESSAGES FROM THE MESSAGE STORE
To delete a message, first display the message that is to be
deleted.
Then press and hold the red telephone key.
The message will be deleted and its number tab reassigned.
STATUS MESSAGE LIST
The Status Message List menu allows the user to access up to 100 individual pre-stored,
messages. These messages consist of up to 16 characters of text, as a label associated with
a pre-defined status message number. When one of these messages is sent or received, only
the status number is transmitted. When the status number is received, the terminal will
attempt to match the number with its pre-stored list. If it finds a match the associated text is
then displayed. If no match is found, only the status number is displayed.
A User Defined Scan List (UDSL) is either a list of talkgroups that are fixed, or user definable.
Each UDSL will have a default or priority talkgroup with which the user can initiate a call when
there is no activity on any of the other talkgroups within the UDSL. Each talkgroup within the
UDSL can also be programmed to have one of three different levels of access priority
(network dependent), which again can be user definable.
A UDSL is selected in the same way as a talkgroup but when selected, the terminal scans all
of the talkgroups in the UDSL. Up to ten talkgroups can reside within a UDSL.
The User Defined Scan Lists menu allows many talkgroups to be monitored at once, and
hence calls to be automatically received from any of these groups. If the terminal is
customised so that scan lists can be viewed and/or edited, a UDSL icon:
is shown in the menu tabs. If a UDSL group is selected the UDSL icon (above) will be
displayed in the right hand corner of the terminal display.
DITING A UDSL
E
From the Scan Group Menu, press the down arrow key to enter
the Scanned Group List menu option.
Use the left and right arrow keys to select the UDSL to be edited.
The information being displayed on a UDSL is as follows,
UDSL Name
Priority of group within the
UDSL
Icon indicates that the terminal
is scanning
‘S’ indicates that this is the selected group
within the UDSL
To edit the UDSL, press and hold the down arrow key.
A small horizontal arrow icon will appear next to “Blue 1” to
indicate that the UDSL is in edit mode and “Blue 1” is ready to be
edited. Note also that “Blue 1” is the selected group (indicated by
the letter “S” to the left of the letter “H”).
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Use the Up and Down navigation keys to select the UDSL to be
edited.
Use the green telephone key to save the edits.
CHANGING THE SELECTED GROUP
To make “Rural North” the UDSL selected group, press the left
arrow key when the arrow icon is alongside “Operations”.
The letter “S” is now displayed to the right hand side of “Rural
North” and to the left of the letter “N”.
Press the green telephone key to save the new selected
talkgroup within the UDSL.
ADDING AND REMOVING TALKGROUPS WITHIN THE UDSL.
Once in editing mode as described above, to add a new talkgroup
to the UDSL, use the up and down arrow keys to move the arrow
icon anywhere within the UDSL list.
Press the Mode button once to enter talkgroup select mode.
Rotate the Navi-knob™ and/or the up/down arrow key or enter
the talkgroup number from the keypad to select the new talkgroup
to be added.
Press the PTT button to add the new talkgroup to the UDSL.
REMOVING TALKGROUPS FROM A UDSL
To remove a talkgroup from a UDSL, enter the UDSL to be edited and go into edit mode as in
the previous example of adding a talkgroup. Select the talkgroup to be edited using the up
and down arrow key and press the red telephone key to remove the selected talkgroup from
the UDSL
Press the green telephone key to save the updated UDSL.
C
HANGING TALKGROUPS PGS(PRIORITY GROUP SCANNING) VALUES WITHIN THE UDSL.
To change the PGS value of a talkgroup within a UDSL, enter the UDSL to be edited, and
press and hold the down arrow key to enter edit mode as in the previous example.
The PGS value of individual talkgroups within the UDSL can now be changed between H
(High), N (Normal) and L (Low) by using the right arrow key.
Press the green telephone key to save the updated UDSL.
Folders are used to organise the talkgroup list and to speed up the selection of the user’s
favourites.
The folders menu is used for editing the folders and viewing the contents of the folders.
It should be noted that the folder menu might not contain all of the folders present in the
terminal. This is entirely dependent upon the customisation of the terminal.
To view the folders, use the down arrow key then the left or right
arrow keys to select the folder’s tab.
Press the down arrow key to access the stored folders, then use
the left or right arrow keys to select the required folder.
To view the contents of the folder use the down arrow key.
To edit the contents of the “Favourites” folder, press and hold the
down arrow key.
A cursor arrow will now appear at the first talkgroup position.
To add or remove talkgroups proceed as in editing a UDSL.
CHANGE NETWORK
The Change Network menu allows the radio to be used on other networks when the user
moves into their coverage area. If the terminal is customised so that different radio networks
can be selected, a network selection icon:
is shown in the menu tabs. To operate only on a particular network, select the check box for
that network by pressing the green telephone key. A large tick will be displayed (on a colour
or greyscale terminal) when a valid request is made. To instruct the terminal to select the
local network automatically, select the Automatic check box using the green telephone key.
(N.B. pressing the red telephone key does not deselect a network.)
The Short Data Applications option provides a method of sending information in an SDS
message as simply as possible. There may be up to ten cards available and each card may
have up to 10 different forms on it. Once a card has been selected the user is presented with
a form allowing them to fill in the required fields which may then be sent to the requested
destination.
The Short Data Applications option is only available if at least one Short Data
Applications card has been configured.
To access a card select the Short Data Applications menu and press the down arrow key.
The available tabs are visible. The example below shows how vehicle details may be sent to
the Police Computer.
A small arrow cursor points to the first form
option, in this case “Logon.”
In order to enter the Logon form, press the
green telephone key.
The next screen displays the different fields
in the form which may be filled in. Use the Up
and Down arrow keys to move the cursor to
the required field.
Once the text has been entered in a
particular field (see section on Text Entry and
Editing) press either the red telephone key or
the Up arrow key to exit from editing mode
and move to the next field by using the Up
and Down arrows again.
When complete the form may be sent by
pressing the green telephone key. If a
destination number has not been preprogrammed, the dial box will be displayed
allowing a destination number to be input.
After inputting the number press the green
telephone key again to send the message.
A “sending message“ and “message
delivered” message will be displayed
indicating the Form name (Logon) and the
card header (PNC) it belongs to, giving PNC
Logon.
If the next step required is to enter vehicle
details first press the red telephone key to
exit from the Logon form and move the arrow
cursor to point to “Vehicle Enquiry” by
pressing the down arrow keys.
Press the green telephone key to select the
Vehicle Enquiry form.
Text may now be entered in the fields as
required and sent to the required destination
as described above. Note that if there are
more fields than can be displayed on one
screen a scroll bar is displayed at the right
hand side of the screen. To access the
remaining fields use the Up and Down arrow
keys.
When the text has been entered the message
may be sent as with the Logon form. This
time the sending message and message
delivered messages will display PNC Vehicle
Enquiry.
The reply will be received as an SDS message in the Message Inbox. An example of the
format of a possible reply is given below:
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The scroll bar at the right hand side of the
screen shows there is more information that
is not visible.
To access the extra information press the
down arrow key and the dotted box will step
through the form field by field.
If a field has one line in it and there is not
room on the screen to display all the
information, this is indicated by three dots at
the bottom right corner of the selected field.
The hidden text may be accessed and
displayed by turning the Navi-knob™.
If a field has more than one line in it and
there is not room on the screen to display all
the information, this is indicated by three dots
at the bottom right corner of the selected
field. Pressing the down arrow key will
display further information in the field.
Continue to use the down arrow key until all
the information in the field has been read.
Note the three dots now at the top left corner
of the field indicating there is hidden text
before the text which is currently displayed.
To read this information press the up arrow.
The Radio Settings menu allows the user to switch on or off, or adjust, a range of different
terminal functions. To access the Radio Settings menu from the top level screen, press the
down arrow key, then the left or right arrow keys to select the Radio Settings menu.
The down arrow key should then be pressed to access the menu of different settings
available. These are described below. The customisation of the terminal determines which of
the options are present. When a valid request is made to select or de-select one of the
options a large tick will be displayed on colour and greyscale terminals.
The Radio Settings cards for Covert Mode and Lone Worker which were available in
previous versions of the software are not available when User Profiles are a
programmable option on the terminal.
A
LERTS
This function allows all audible alerts to be de-activated and is often associated with Covert
Mode enabled (see below).
To enable alerts press the green telephone key. This places a cross in the box (or on some
terminals this will be shown by a dot in a circle).
To disable alerts press the red telephone key (remove cross from the box / dot from circle).
After programming the default state for this function is alerts enabled. However if the terminal
is switched off with the alerts disabled, alerts remain disabled when the terminal is next
switched on.
V
IBRATOR ALERT
This function allows the user to be alerted to an incoming individual half duplex or full duplex
callor an incoming SDS or Status message by the terminal vibrating. To select this option the
user should press the green telephone key (cross in box/dot in circle). To de-select, the user
should press the red telephone key. The pattern of vibrations will be different depending on
whether a voice call or message has been received. (Please see Vibrator Alerts table.)
If a voice call is received, the terminal will stop vibrating when either the green or red
telephone key is pressed.
If the Vibrator Alert has been selected and the user then enables Covert Mode, the Vibrator
Alert is switched off and is not re-enabled when Covert Mode is disabled. Once Covert Mode
has been enabled, the user may re-select Vibrator Alert from the Radio Settings card if this is
required.
The terminal will not vibrate if the incoming call is a group call or direct set-up call or if
the terminal is attached to a car kit or charger.
L
OUDSPEAKER
This function allows the speaker to be switched on or off. The default is speaker on. To switch
the speaker off the user should press the red telephone key (remove cross from the box /dot
from circle).To switch the speaker on when it is off the user should press the green telephone
key (cross in the box/dot in circle).
Switching the speaker on and off can also be achieved by configuring a soft key.
ACKLIGHT
B
The default is backlight on (cross in the box / dot in circle). To switch the backlight off press
the red telephone key (remove cross from the box /dot from circle).
To reactivate, press the green telephone key.
On mobile products, and on some hand-held products it is also possible to adjust the intensity
of the backlight and the key pad illumination by rotating the Navi-knob™.
C
ONTRAST
The contrast may be adjusted as required by turning the Navi-knob™. This option is only
available on colour and greyscale terminals.
S
TATUS DESTINATION
The Status Destination function allows the user to enter, or subsequently alter, a default
status and SDS address that the terminal will always present to the user when a status or
SDS message is being sent. The destination address may be that of either a group or an
individual.
To edit the default Status destination press and hold the down arrow, then enter the new
individual identity using the keypad, and press the green telephone key. To discard changes
press the red telephone key. If a Status destination number which is valid for the selected
dialling mode is input a large tick will be displayed, but if an invalid number for the selected
dialling mode is input a large cross will be displayed and the number will not be stored.
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D
IRECT MODE
This function allows the user to switch between Trunked Mode Operation and Direct Mode
Operation. To activate press the green telephone key (cross in the box/dot in the circle).
When Direct Mode has been selected the initials ‘DMO’ are displayed in the top left corner of
the screen.
To deactivate press the red telephone key.
In Gateway products, operating mode selection is achieved in a slightly different way. See
section on Direct Mode Gateway Operation.
T
RANSMIT INHIBIT
This feature stops all transmissions from the terminal if the user enters a RF sensitive area
such as a hospital, unless the terminal has been customised to continue to support
Emergency calls (see section on Health and Safety). To activate Transmit Inhibit press the
green telephone key (cross in the box / dot in circle).
To deactivate press the red telephone key.
Activating and deactivating this option automatically transmits a predefined status message
informing the control room of the current status.
While Transmit Inhibit is activated the LED flashes amber, four rapid flashes at a time,
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indicating limited service and the Transmit Inhibit icon (which is customisable)
displayed in the top right hand corner of the screen. However if Covert Mode is active at the
same time as Transmit Inhibit, the LED will not appear to flash.
S
CANNING ON
This function allows scanning to be enabled or disabled. See section on Scan Lists and User
Defined Scan Lists.
H
ELP TEXT
Help Text is a text area in the Radio Settings menu which is used to indicate which terminal
soft key function is associated with which key. Help Text is normally accessed via its own soft
key (Sepura default is normally key zero). With the Help Text displayed, use the up and down
arrow key to read all of the text.
P
IN CHANGE
This option allows the user to change the PIN required to switch on the terminal.
Press and hold the down arrow key to change the PIN. The user will be asked to enter the
current PIN, then the new PIN and then will be asked to confirm the new PIN before the
change will be made. If all these requests are completed correctly a large tick will be
displayed and the PIN will be changed. However if the old PIN is entered incorrectly or
confirmation of the new PIN is entered incorrectly, a large cross will be displayed and the PIN
will not be changed. Also, during this PIN change sequence, if no keys are pressed for a
given period, the terminal will revert to the top level screen and the PIN will not be changed.
is
SDS
DELIVERY REPORTS
Sepura terminals support SDS reports. This allows the user to request a Delivery Report and
a Read Report when sending an SDS (text) message.
There are four basic options available to the user:
• No reports
• Delivery report only
• Read report only
• Both reports
To enable the required settings, with the SDS Report Request page selected, press the up or
down arrow keys to move the arrow cursor up or down to select the option required. Press the
green telephone key to set the option or press the red telephone key to remove the cross
from the box (or dot from circle). Repeat for both options.
GPS
ENABLE
Sepura products have the capability of being fitted with GPS modules. GPS is normally fitted
for user safety and/or resource management. GPS activation and deactivation is normally
carried out on air by the controller sending the terminal a specific SDS message that
addresses the GPS. However, there can be circumstances when having the GPS active might
not be appropriate so this option allows the user to switch off the GPS reports.
A quick group soft key allows the user to change quickly to a talkgroup that was previously
selected as a quick group, by simply pressing the appropriate soft key.
To associate a talkgroup to a quick group, first select a talkgroup in the normal way from the
default screen. Then select a quick group that you wish to associate with the talkgroup from
the Radio Settings menu and press the green telephone key.
A different way of associating a talkgroup to a quick group, is by pressing the Mode button,
then using the Navi-knob™ and/or the up/down arrow key to select the desired talkgroup and
then pressing the PTT.
The new quick group/talkgroup association will now appear on the quick group page.
This functionality is not available on Mobile and Gateway terminals operating in Gateway
Mode.
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T
IME AND DATE
This function allows the user to view the current time and date. If configured it will be possible
to edit the time and date if required. This may be achieved by first pressing and holding the
down arrow key to enter edit mode and then using the Navi-knob™ and/or the left and right
arrow keys to move the cursor.
In order to change a number, the cursor should be positioned to the left of that number and
the new number should be entered from the numeric keypad. There is no need to delete the
old number as it will automatically be overwritten.
When the time and date are set as required, press the green telephone key to save the entry.
If a valid time and date have been entered a large tick will be displayed momentarily. The new
time and date will be visible on the Radio Settings card and the time will also be displayed on
the bottom line of the top level menu screen.
If an invalid time or date is entered a large cross and an error message will be displayed
when the user presses the green telephone key to store them, and the original time and date
will not be altered.
U
SER PROFILES
This function allows the user to select a specific pre-defined combination of alerts and
settings for the terminal. See earlier section on User Profiles.
All Sepura terminal products support “In Call Navigation”.
Whilst in a call the following operations are permitted:
• Make voice calls.
• Send Status messages and SDS messages.
• Edit all text areas.
• Activate and deactivate terminal functions.
The following operations are not possible when in a call:
• Change network.
• Switch to DMO from TMO and vice versa.
• Activate Transmit Inhibit.
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DMO/TMO switching can be activated whilst engaged in an active call, but the call is
immediately dropped by the terminal.
Transmit Inhibit can also be activated whilst engaged in an active call, but again the
call is immediately dropped by the terminal. If the call in progress was a group call not
established by this terminal then the call will be rejoined, under Transmit Inhibit rules if
it is still in progress, through late entry signalling.
MAKE VOICE CALLS
When a call is in progress, it is possible to establish any individual call type without first of all,
leaving the call in progress.
From the group call in progress screen.
Press and hold the left arrow key or press the down arrow key to
change the screen.
From this screen, it is possible to navigate to any function within
the terminal.
To establish a private half or full duplex call either dial the number
required from the keypad, select it from the Phonebook or use the
call history menu.
Press either the PTT button or the green telephone key
depending on the call type to be established.
The dialled number on the screen has been replaced by the text label from the
Phonebook as the number was already resident within the terminal Phonebook.
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CHANGING TALKGROUPS WHILST ENGAGED IN AN ACTIVE GROUP CALL
If the user wishes to change talkgroup whilst involved in an active group call, press the Mode
button once and proceed as normal. When the new talkgroup has been attached, the terminal
will leave the active group call.
SEND STATUS MESSAGES AND SDSMESSAGES
Whilst established in any call type it is possible to send Status and SDS messages.
From a call in progress
Press Mode button twice and rotate the Navi-knob™ to select the
message.
Press the green telephone key
At this point the user can enter a destination address in the dial box (or use the default
address displayed) and press the green telephone key again. This will send the message to
If a base station loses communication with the rest of the network, then any terminals using
this base station continue to operate, but with a reduced service. Entry to and exit from
Fallback Mode are indicated by an audible alert and a customisable text message.
If this occurs, the terminal will only be able to communicate with other terminals that are
registered on the same terminal site. No inter site communication will be available whilst in
Fallback Mode.
When a terminal enters Fallback Mode there are five main indicators;
•the Terminal status bar indicates
Fallback Mode and the yellow warning
triangle is displayed momentarily
•the Fallback Mode text box pops up in
the centre of screen for a few seconds.
•the RSSI antenna icon flashes
continuously. On this screen shot it is not
visible.
• the LED flashes amber intermittently (indicating limited service mode).
• The terminal generates a warning tone.
When the terminal leaves Fallback Mode:
• The terminal status bar returns to normal (Ready… or similar).
Press the down navigation key from the main menu to
Menu Tab access
Talkgroup selection
display the last menu tab accessed. Enter a number from
the keypad to display the menu tab associated with that
number.
Press the Mode button once, then select a talkgroup by
using either the Navi-knob™ or entering the talkgroup
number from the keypad.
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Status Message selection
Phonebook Browser
Phonebook entry access
Calling the most recent Call
History menu destination
Press the Mode button twice then select a status message
using the Navi-knob™.
If customised, press the right and/or left navigation key from
the top level screen to display the Phonebook (for viewing
only).
If the Phonebook is displayed in alphabetical order, press
the first letter of the required name on the alphanumeric
keypad to move to the first entry beginning with that letter.
Press the green telephone key once to display the most
recent Call History menu entry, then press either the PTT
button or the green telephone key again to set up the call.
Alerts are generated by the terminal under the circumstances given in the tables below.
AUDIBLE ALERTS
Alert Meaning Specification
Volume Change Alert The terminal is increasing speaker volume same as Warning Alert
Battery Low Alert Generated when low battery level is detected 400Hz 500ms
Repeated
Repeat period = 30s
Clear Speech Pip Tone Alert Generated whilst in a call without end to end
encryption
Key Click Alert Generated for every key press
Generated for every key press and hold
Beep Alert Response to user initiated input 400Hz 200ms
Warning Alert Response to non user initiated events 400Hz 200ms
Invalid Function Alert User error 400Hz 1s
Wait For Tx Alert User has pressed PTT but not yet been granted
permission to transmit
Tx Granted Alert Alert when user is granted permission to transmit
in a half duplex call
Tx Not Granted Alert Alert when user is not granted permission to
transmit in a half duplex call
Lone Worker Prompt Alert Alert to prompt user to press a button whilst lone-
worker function is enabled
No Service Alert Terminal is not in service 775Hz 200ms,
New Message Alert Terminal has received new message 775Hz 500ms, Off 1s
New Emergency Message Alert Terminal has received
new emergency status message
Remote Half Duplex Call Alert Called party is being alerted of a Half duplex call
setup
Remote Duplex Call Alert Called party is being alerted of a Duplex call
setup
Half Duplex Call Alert Terminal is alerting an incoming half duplex On/off
hook call
Emergency Call Alert Terminal is alerting an incoming Emergency call 500Hz 600ms,
Duplex Call Alert Terminal is alerting an incoming Duplex On/off
hook call
775Hz 100ms
Repeated
Repeat period = 5s
1500Hz 100ms
783Hz 100ms, Off 400ms
Continuous
659Hz 200ms
659Hz 1s
1500Hz 150ms
off 100 ms,
repeat 3 times
400Hz 200ms
Generated twice
775Hz 300ms,
400Hz 300ms
Generated ten times
785Hz + 465Hz 1s, Off 1s
Continuous
775Hz 2s, Off 2s
Continuous Warbled
785Hz + 465Hz 1s, Off 1s
Continuous
Off 400ms
Continuous.
775Hz 2s, Off 2s
Continuous Warbled
Covert Mode Disable Alert Alert to indicate that Covert Mode has been
disabled
Gateway Found Alert to indicate the terminal is in range of a
Gateway
Gateway Lost Alert to indicate the terminal is not in range of a
Gateway
Communication Type Mismatch
to Direct Alert
Communication Type Mismatch
to Gateway Alert
New GPS Destination Alert Generated when the terminal accepts a change of
Paging Alert Generated to page the user 1319Hz + 1397Hz 500ms,
Alert to indicate that the terminal is in range of a
gateway and is receiving a direct call from another
terminal which is outside the range of the Gateway
Alert to indicate that the terminal is out of range of
a Gateway and is receiving a call from another
terminal via a Gateway
GPS destination command
1319Hz 100ms, 988Hz
200ms
400Hz 200ms, Off 200ms,
Generated three times
400Hz 200ms, Off 200ms,
Generated twice
400Hz 30ms, Off 30ms
Generated twice
Repeated
Repeat period = 5s
400Hz 30ms, Off 30ms
Generated three times
Repeated
Repeat period = 5s
1046Hz + 1319Hz 100 ms,
1046Hz + 1568Hz 100 ms
Generated twice
1397Hz + 1480Hz 200ms
Generated continuously.
VIBRATOR ALERTS
Alert Meaning Specification
Voice Call Vibrator Alert
Message Received Vibrator
Alert
Alert to indicate that the terminal has received a
hooking call.
Alert to indicate that the terminal has received a
Status message or SDS message.
500ms on, 500ms off,
500ms on, 500ms off,
500ms on, 2s off.
500 ms on, 250 ms off,
500 ms on, 1s off
Generated a maximum of
5 times
While the user is selecting options from the menus , an indication of the success or otherwise
of the request may be displayed momentarily on the colour and greyscale terminals as
follows:
Description SRH3500 SRH3800
Success symbol
Error or Failure symbol
Warning symbol
Emergency Symbol
The Success symbol is only ever displayed in response to an action by the user. If the user
selects a function from within the Radio Settings menu or the Change Network card, the large
tick is used to indicate that the request is valid and not that the function requested has
succeeded.
For some functions such as storing a received SDS message in the Message Store, or saving
a new entry in the Phonebook, for example, the large tick will be displayed to indicate that the
request has been completed successfully.
The Error or Failure symbol may be displayed in response to an action by the user or as a
result of an incoming call. It is displayed to indicate either that an invalid request has been
made or that an error or fault has occurred and a request has not been completed
successfully.
The Warning symbol is displayed to alert the user to certain conditions, e.g. if the terminal is
in Fallback Mode, there are problems with SDS report deliveries, there are unread messages
when the user has attempted to switch off the terminal etc.
If a user initiates or receives an emergency call, the Emergency Symbol will be displayed for
the duration of the call. Also, if a user receives an Emergency Message the Emergency
Symbol will be displayed.
This file allows the user to
select the network to
which the terminal is
attached.
A general purpose icon
that could be used to
identify a dialling mode.
Used to inform the user
that the external alert
output is active.
The file that allows the
user to view (and edit) the
allocation of talkgroups to
talkgroup folders.
The file that provides the
user withShort Data
Applications forms to
complete.
TEXTUAL INFORMATION
The terminal will display textual information about any action it is currently involved in. This
enables the user to interpret what the terminal is doing at any particular point in time or action.
The following table sets out the displayed messages and their meanings.
Message Description
Call Failed Call set-up has not succeeded but reason is not defined or unknown
Call Cleared User requested disconnect
Called Party Busy Called party busy
Party Not Reachable Called party not reachable
Party Not Secure Called party does not support encryption
Network Busy Congestion in infrastructure
Rejected By Network Not allowed traffic case (e.g. calling own id)
Call Type Rejected Incompatible traffic case (e.g. individual call requested to group address)
Service Unavailable Requested service not available
Emergency Interrupt Pre-emptive use of resource
Call Connect Fault Invalid call identifier
Called Party Cleared Call rejected by called party
Network Failure No idle Control Channel available
Call Timed Out Expiry of call timer
Network Disconnect Network requested disconnection
Service Failed Acknowledged service not completed
Unknown TETRA Number Unknown TETRA identity
Unknown Phone Number Unknown external subscriber number
Party Restore Failed Call restoration of other user failed
Called Party Secure Called party requires encryption
Dialling Error Unable to convert dialled digits to call identity
Call Set-up Failed Call set-up failed during handover
Use PTT Button The duplex call type is configured to be disabled for this dialling algorithm
Use Green Telephone
Key
No Transmit Transmission Inhibited indication
Security Check Fail Request rejected due to missing or invalid E2EE keys or association data
Ready… The radio is connected to a network, ready to receive calls and data
Group Call Currently engaged in a group call
PTT Call Displayed whilst engaged in a half duplex call
Broadcast Call Displayed whilst engaged in a broadcast call
Local Direct Mode is selected, radio communication does not employ fixed infrastructure
Telephone Displayed whilst engaged in a duplex call
Emergency Displayed whilst engaged in an emergency call
Dialling Displayed when user requests a call set-up. I.e. presses or Send key when there is not a
Talk Displayed whilst the user has transmit permission in a group call
Calling… Displayed when a proceeding call set-up has been indicated by the network
Wait… Someone else has Transmit control in a group call, your Transmit request is lodged, wait
Call Queued… Call restoration on new cell queued pending resource availability
Suspended The network has temporarily interrupted transmission in a call
Scanning Listening to all available groups for activity
Connecting… Attempting to connect to a network
Unavailable Indicates when a talkgroup is unavailable
Disconnected Indicates whether the terminal has been disconnected
Data Call The terminal is engaged in a data call to the data application
No Outgoing Calls The terminal is not allowed to make calls, but may receive them
No Speech Calls The system does not support speech calls
Not Programmed If the terminal has not been correctly programmed.
Fault Detected Displayed when an internal fault is detected by the terminal
Completing Shown after user has accepted an incoming call, before indicating Call Complete
Messages Messages subject file
Call History Call history subject file
Settings Radio configuration subject file
Send Status list Status message subject file
Phonebook Phonebook subject file
The half duplex call type is configured to be disabled for this dialling algorithm
Msg Store Data Store subject file
Identity Not Given Group call speaker identity withheld
Identity Unknown Incoming Fast Access identity not known or not supplied
Delete Remove the card from the Phonebook
Edit Change the information content of the card
Call Call the identity contained in the currently displayed Phonebook entry
Cancel Cancel the current Phonebook editing session
Number An indication that the navigation keys control the on the screen cursor
Name Phonebook name
Commit Edit Completed Place the current card into the Phonebook.
No entries Shown in Message and Phonebook subjects when there are no cards to display
Logging Diagnostics Displayed in the diagnostics logging information box
Dial: Prompt user for number to dial
Status Message: This text is displayed in the Status Browser Box
Can’t show CLI Unable to display Calling Line Identity for incoming call
Can’t show TPI Unable to display Talking Party Identity for this group call
Switching Off Indicates that the radio is switching off
Hold To Switch Off This text is displayed in an information box when the off key (Mode Button) is first held
Alerts Enabled Audible alerts are enabled
Backlight Enabled Backlighting is enabled
Status to : Destination for status messages
High Volume: Text explaining meaning of checkbox in High Volume Mode card
Group User A Trunked Mode Group is selected
Direct Group A Direct Mode Group is selected
Rec’d from SDS-TL Message Text
Msg Delivered SDS-TL Nokia Acknowledgement Text
FAIL: Msg Rejected SDS-TL Not supported response
FAIL: Dest Mem Full SDS-TL Destination memory full response
Msg Delivered SDS-TL Message received response
FAIL: Switched Off SDS-TL Destination not registered response
FAIL: Unavailable SDS-TL Delivery failed response
FAIL: Wrong Number SDS-TL Unknown destination response
Sending…. The status message was sent
FAIL: Wrong Number SDS-TL Group address but individual service
Msg Not Received The status was not received at its destination
Covert Shown in the Covert operation selection card
Tx Inhibit Displayed when the terminal is in Transmit Inhibitmode
Not Available Invoked if a duplex call or status message is sent in Direct Mode
Calling Calling
Connected Connected
-- Card tab label for the template card in the Phonebook file
New Entry The card name text for the Template card in the Phonebook file
Test Mode Displayed when the terminal is in T1 test mode
Engineering Mode Displayed when in engineering mode
Stored Message stored in Data store
New Group in List A new dynamic group has been assigned
No Selected Group No group is attached to which a call can be setup
New Selected Group A new group is selected as a result of dynamic group activity
Group Locked The group has been locked by dynamic group activity
Software Version The version of Software being used
Error An error has occurred
New Message Text label displayed as default text on the Data store template card
Reply to: Separator label between reply and incoming message text
Hold to store Storing a message from the Message File into the Data Store
Hold to edit Press & hold to edit a message in the Status File and Phonebook
Hold to delete Shown when deleting Phonebook or message entries
Group deleted Shown when a dynamic talkgroup has been deleted
Direct Mode Enable Shown when selecting Direct Mode
Use only a slightly damp soft cloth for cleaning all exterior surfaces. Do NOT use chemical
aerosol or abrasive cleaners.
To ensure efficient operation, clean the battery contacts periodically with a soft, dry cloth.
Never leave the radio in extreme temperatures (over 55°C), for example behind glass in very
hot, direct sunlight.
TRANSMIT INHIBIT
The radio can be switched into Transmit Inhibit should the user enter a RF sensitive area (e.g.
a hospital). This mode is indicated by the LED rapidly flashing amber 4 times at approximately
two second intervals and the display of the transmit inhibit icon in the top right hand corner of
the screen.
In this state, the terminal does not transmit under any circumstances in either TMO or DMO,
except when using the emergency button if customised to do so. The terminal remains on the
selected group and in some circumstances can still receive conversations from this talkgroup.
The terminal can automatically send a status message to the customised destination when
the terminal enters Transmit Inhibit, and again when it leaves Transmit Inhibit.
Use of the emergency button whilst in Transmit Inhibit is supported; however, the time to set
up the emergency call could be increased by a few seconds.
.
RADIATION PROTECTION
The terminals fully comply with the NRPB specification EN50361 and the ICNIRP guidelines
for exposure to electromagnetic fields mandated for mobile phones (2W per kg over a 10g
sample).
ELECTRO MAGNETIC COMPATIBILITY
The terminals meet the EMC requirements specified by the ETSI specification ETSI EN 301
489-18.
TYPE APPROVAL
The terminals have been self-certified to RTTE Directive EN 303 035-1 and CE marked to
1999/05/EC.
Only accessories supplied or approved by Sepura Limited are recommended for use with the
terminals. Any accessory used that is not supplied or approved by Sepura Limited could
cause damage to the terminals and may invalidate the warranty. For safety reasons Sepura
Limited do not recommend that accessories be used with a hand-held without first gaining
approval from Sepura Limited to do so. When the accessory socket is not used, please
ensure the rubber plug is in place to maintain environmental protection.
ADDITIONAL NOTES APPLICABLE TO HAND-HELD
BATTERY SAFETY
Please observe the following before handling batteries:
To prevent injury, do not allow metal objects to contact or short circuit the battery terminals.
Make sure that the battery terminals do not become dirty.
Do not immerse in water or incinerate.
If you need to replace the battery, use the Sepura Limited approved battery types.
B
ATTERY DISPOSAL
Batteries must be disposed of in the correct manner according to Sepura environmental
policy. If in any doubt, refer to your supplier or local Sepura Limited representative.
A
COUSTIC SHOCK
Sepura Limited has engineered an innovative audio solution for the terminal. Duplex audio
(for telephone type calls) and the half duplex audio (for radio calls) are directed to different
loudspeakers.
Duplex audio is routed to the low power Duplex Earpiece on the front of the radio. A more
powerful loudspeaker, situated on the rear of the radio, is used for half duplex audio. This
loudspeaker directs the loud audio away from a user’s ear should the user accidentally
answer a half duplex call as though it were a duplex call.
WARNING: Hold the radio close to the ear only when making, or receiving, duplex calls.
A
NTENNA
When fitting the antenna, do not over-tighten. Do not use the radio without the antenna
attached.