Sephra CF34/44R CONVERTIBLE, CF34R, CF44R, CF27R, CF23R Operating Manual

CHOCOLATE FOUNTAIN

OPERATING MANUAL

VERSION .. MAY 

Sephra Europe are your one-stop shop for Chocolate

Fountains, Consumables, Spare Parts and Repairs.

MODELS: CF/R CONVERTIBLE, CFR, CFR, CFR, CFR

TABLE OF CONTENTS

 TABLE OF CONTENTS  WARNING  IMPORTANT SAFEGUARDS  THE LEGEND OF SEPHRA  DEAR SEPHRA CUSTOMER  FOUNTAIN DEFINITIONS  FOUNTAIN ILLUSTRATIONS  CHOCOLATE FOUNTAIN ASSEMBLY  CHOCOLATE PREPARATION  START YOUR CHOCOLATE FOUNTAIN  ADDING ADDITIONAL CHOCOLATE  CLEANING YOUR CHOCOLATE FOUNTAIN  HELPFUL ADVICE  CHOCOLATE FOUNTAIN SPECIFICATIONS  TROUBLE SHOOTING  CHOCOLATE FOUNTAIN MAINTENANCE  FREQUENTLY ASKED QUESTIONS  SANITATION GUIDELINES  LIMITED LIFE TIME WARRANTY  WARRANTY EXCLUSIONS  INTERNATIONAL FIVE YEAR LIMITED WARRANTY  SERVICING APPOINTMENTS  SEPHRA SYSTEM  MARKETING YOUR CHOCOLATE FOUNTAIN  CHOCOLATE FOUNTAIN PRESENTATION  CHOCOLATE FOUNTAIN EVENT CHECKLIST  CHARGING COSTS  APPENDIX  CONTACTING SEPHRA INFORMATION

This manual covers the use of the following Commercial Chocolate Fountain models:

CF54RC - CONVERTIBLE CF44RC - CONVERTIBLE CF44R - SEPHRA CF34R - MONTEZUMA CF27R - AZTEC CF23R - CORTEZ

WARNING

This fountain needs to be serviced after every 1500 hours of use to comply with the scheduled maintenance outlined in the Limited Lifetime Warranty of the User Manual. Failure to adhere to the scheduled maintenance plan may void the (2) year motor warranty should it be damaged due to failure of other components that have been worn through use.

Side eects from lack of servicing are: The seals (located in the removable bowl) fail allowing chocolate to leak into the motor compartment and cause the motor and other components to fail. The drive shaft bearing assembly (located in the removable basin bowl) seizes. This can cause the motor to burn out while trying to turn against an object that is not moving.

In addition to the above mentioned service schedule, there are a few safeguards that can be implemented to reduce the risk of problems and test whether the machine requires servicing:

Never wash the removable bowl in the dishwasher. The steam and hot water can cause premature failure of the seals and rusting of the bearings. Always wash the bowl in the sink and do not submerge.

Each time you clean the fountain, remove the bowl and try turning the drive shaft by hand. This should move freely, if it does not then the machine needs to be serviced.

- IMPORTANT WARNINGS -

While the bowl is o look on the underside of the bowl and into the motor compartment for any signs of leaking chocolate (this can resemble thick black grease). If there is any evidence of chocolate leakage stop using the machine immediately and have it serviced.

Any machine that is returned with a seized drive shaft bearing assembly will be deemed to have voided the motor warranty.

Version 1.0 – 5.15.2012

For your protection, please read all instructions, set up and operate your fountain PRIOR TO YOUR FIRST EVENT as damage may have occurred during shipping. Doing so will help prevent potential complications during your event.

Sephra Customer Service representatives are available to assist you Monday to Thursday 9am - 5.30pm Friday 9am - 3.30pm GMT in our European oce.

WASH BASIN AND ALL TIER SET COMPONENTS PRIOR TO USE. DO NOT SUBMERGE THE BASE UNIT OR THE REMOVABLE BOWL IN WATER.

IMPORTANT SAFEGUARDS

Before using this appliance please make sure that you have read through this manual and paid particular attention to the safeguards that are listed below.

• This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction.

• Children being supervised not to play with the appliance.

• When the fountain basin (bowl) is removed, the top of the fountain base can be extremely hot. Heating element is located directly beneath the removable basin (bowl). AVOID ANY CONTACT WITH THE TOP OF THE FOUNTAIN BASE WHEN IT IS EXPOSED. Avoid all other surfaces that have become hot during use.

• To protect against electrical shock and damage to the fountain, do not put the fountain base in water or other liquids. Never allow liquid, dust or chocolate to enter the fountain base through the base screen, vent holes, or other openings.

• When the basin is removed, take extra caution to keep liquid or other objects from entering into the exposed opening at the top of the fountain base.

• Avoid contact with moving parts, such as the auger in the cylinder or the square pin in the centre of the basin.

• Close supervision is necessary when the fountain is used near children.

• Do not operate the fountain if you observe damage to the electrical cord or plug or if the base of the fountain has been dropped or damaged in any manner. The fountain must be returned to Sephra or a designated repair facility for examination and repair.

• Always unplug the fountain from your electrical outlet when it is not in use, before you put on or taking o parts, and before you clean the fountain.

• Do not allow the electrical cord to come into contact with hot surfaces. An extension cord may be used if necessary. Care should be taken to position the electrical cord so that it does not create a hazard by hanging over a table or counter edge in such a way where it might be tripped on or pulled by those around the fountain.

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualied persons in order to avoid a hazard.

• Never place any object, especially your ngers, inside the central cylinder while the fountain is in use. Doing so may cause severe injury to persons or damage to the fountain itself.

• The use of accessory attachments, other than those made available specically for use with this fountain, is not recommended by the manufacturer, may cause injury, and may void your product warranty.

• Extreme caution must be used when moving a fountain or fountain components containing hot liquid.

• Use of the fountain outdoors is not recommended unless a Sephra manufactured wind guard is used.

• Do not use this fountain for other than its intended use.

• The fountain basin must be level to operate properly.

• Observe and follow customary sanitation guidelines when using this machine.

THE LEGEND OF SEPHRA

Woven among the threads of ancient Aztec legend lies the story of Sephra, an enchanting goddess whose beauty could be described only as the richness of the dark earth combined with the lustre and glow of pure gold. Her voice was softer than the most delicate ower, and her presence carried the aroma of sweet cocoa. It was Sephra who gave the ancient Aztecs the precious gift of the cocoa tree.

The legend reveals that the spirit of Sephra nourished the cocoa trees and lived within the priceless beans they produced. The Aztec kings named the cocoa tree “Theobroma Cacao,” meaning “food of the gods.” So valuable were cocoa beans that they were used to pay tribute to royalty and were given as sacred oerings to the gods.

Montezuma, the ruler of the wealthy Aztec Empire, was so enchanted by Sephra that he commissioned an elite force of skilled artisans and master craftsmen to construct a temple in her honour. As a special oering to the goddess, Montezuma built a magnicent fountain in the highest room of the temple and lled it with glistening spring water, which owed from beneath its walls. He then surrounded the fountain with a splendid array of the most perfect cocoa beans, in hopes that Sephra would continue to bless the people with the unique and valuable crop.

So pleased was Sephra with Montezuma’s gift that she came to him in a dream and told him that her spirit would always live in the fountain he had given her. Moments later, Montezuma awoke to the sweet smell of cocoa lingering in the air. The aroma led him to the upper room of the temple where Sephra’s fountain stood.

To his astonishment, the fountain no longer owed with water, but with the richest, purest chocolate... this was truly a gift from the gods.

For centuries, Sephra’s fountain remained hidden beneath the ruins of the ancient Aztec temple, waiting to be discovered. At long last it was, and with it was unveiled the secret of the pure, rich chocolate once coveted by gods and kings . . .

DEAR SEPHRA CUSTOMER

Thank you for choosing a Sephra Chocolate Fountain for your business. Our fountains have been engineered to a high standard of quality and will provide many years of troublefree service. Please read through this manual, which will walk you through the proper setup, operation and clean-up of your Fountain.

If you have any questions after reviewing these instructions, please call our Customer Service Department and a trained representative will be more than happy to assist you.

We encourage you to use Sephra Fondue Chocolate and Chocolate Compound, available in Dark, Milk, and White varieties. This specialty fondue chocolate is formulated to ow perfectly through the fountain every time without the mess and hassle of mixing in oil that is required with most other chocolate. Adding oil not only dilutes the taste of chocolate, but it also makes it runny and diminishes its aroma.

With Sephra Fondue Chocolate, simply melt the chocolate chips and it is ready to use!

REMEMBER, YOUR CUSTOMERS WILL TASTE THE DIFFERENCE IF YOU SERVE ONLY THE FINEST FONDUE CHOCOLATE.

You can order Sephra Fondue Chocolate by calling us on +44 (0) 1592 656 737 or by visiting our website at www.sephraeurope.com

Our mission is to help you make your Sephra appliance a very protable aspect of your business and we look forward to assisting you.

Thankyou for choosing Sephra!

The Sephra team

SAVE THESE DEFINITIONS

CROWN

Fits on top of the cylinder and sits on top of the stabilizer. On Aztec and Cortez fountains, this is attached to the rst tier (2a).

TIERS

Slide down the cylinder to rest into place. Tiers slope downward to create the various fondue “curtain” levels.

FIRST TIER (TOP)

Attached to the crown on Aztec and Cortez models.

SECOND TIER

THIRD TIER

(Bottom on Montezuma, Aztec and Cortez Models)

FOURTH TIER

(Bottom on Sephra Model)

FIFTH TIER

(Bottom on Sephra Convertible Model)

CYLINDER

CF44 CYLINDER EXTENSION

AUGER

Sits inside the cylinder and carries fondue to the top of the fountain, creating a constant ow of fondue from the top of the crown down to the basin.

AUGER KNOB

CF44 AUGER EXTENSION

STABILIZER

(Optional) Black plastic piece with a slit in one side that ts over the auger knob and rests inside the top of the cylinder under the crown. Helps keep the auger centred in the cylinder, reducing noise.

CYLINDER SLEEVE

Fixed onto fountain basin; supports cylinder.

REMOVABLE BASIN

Holds the fondue. Twists o for easy cleaning. The basin is directly over the heating element. Also referred to as the bowl.

FOUNTAIN BASE

Surrounds the electrical components, including the motor. The vent holes allow hot air produced by the motor and heating element to escape, cooling the electrical components. Vent holes should never be covered during use.

HEAT / OFF / START

(Toggle Switch) Activates power to the fountain. PREHEAT turns the heating element on. START turns on both the heating element and the motor, causing the auger to turn and the fondue to ow; OFF shuts o both the heat and the motor.

TEMPERATURE DIAL

Allows you to select appropriate heat setting (1-10) for fondue.

FUSE HOUSING

Encases the fuse that protects the motor from power surges.

LEVELING FEET (3)

Screw in bottom of fountain. These may be loosened/tightened to raise/lower a particular side of the fountain for levelling.

DECORATIVE LEGS

Fixed to sides of fountain base for enhanced visual presentation.

BASE SCREEN

Protects fountain’s internal components and allows air ow. Unscrews for access into base for maintenance purposes.