Dial Combination (Not All Models)
Combinaison du cadran
(pas tous les modèles)
Combinación del disco
(No todos los modelos)
➧
Key No. (Not All Models)
Clé Nº (pas tous les modèles)
Llave No. (No todos los modelos)
➧
Factory Code (Not All Models)
Code d’usine (pas tous les modèles)
Código de fábrica
(No todos los modelos)
IMPORTANT
If you experience any problems or challenges with your safe, please contact us.
Many issues can be resolved quickly.
IMPORTANT
Si vous rencontrez des problèmes ou des difficultés avec votre coffre-fort, s’il vous plaît
contactez-nous. De nombreux problèmes peuvent être résolus rapidement.
IMPORTANTE
Si experimenta cualquier problema o dificultad con su seguro, por favor póngase en contacto con
nosotros. Muchos problemas pueden ser resueltos rápidamente.
This product is not intended for the secure storage of all materials. Items such as firearms, other
weapons, combustible materials, or medication should NOT be stored in this unit.
NOTICE
Do NOT store delicate items directly in your safe.
SentrySafe products which offer fire protection have a proprietary insulation that has a high
moisture content. In addition, the SentrySafe advanced safes close airtight to offer water resistance,
which may also cause moisture to accumulate inside your safe. The desiccant packet included in
your safe during shipment should be left in your safe. DO NOT DISCARD IT. It is intended to help
absorb moisture which may accumulate inside your safe. Please open your unit once every two
weeks to avoid moisture accumulation.
If you choose to store delicate items such as jewelry with working parts, watches, stamps, or
photos in your safe, we recommend putting them in an air-tight container, prior to placing them in
the safe for storage.
NOTE: SentrySafe will not be responsible for any damage or loss of items placed in the unit due to
moisture.
Do NOT store pearls in this safe.
In the event of a fire, potential damage to delicate pearls occurs at temperatures much lower
than the 350°F interior performance measure which the UL classification performance standard
indicated guarantees. Therefore, DO NOT store pearls in your SentrySafe product.
Do NOT store computer disks, audio-visual cassettes or photo negatives.
This product is not intended to protect computer floppy or diskettes, cartridges and tapes, audio or
video cassettes or photo negatives.
Your safe is only part of your total security protection.
SentrySafe recommends that you store your safe in closets, offices, basements, bedrooms and any
other locations that are convenient for you but out of direct line of sight from prying eyes. The
location of the safe does not affect the safe’s ability to protect your valuables inside.
Français .................................................................................................... 17
Español ...................................................................................................... 33
IMPORTANT
If you experience any problems or challenges with your safe, please contact us.
Many issues can be resolved quickly without the product being returned.
Our customer care team is available at 1-800-828-1438 to answer your questions.
English
Registration:
www.registermysafe.com
Reasons to register
By registering your SentrySafe product you can easily retrieve forgotten codes and combinations.
By registering your SentrySafe product you can be sure that in the unfortunate circumstance of a
fire you will be guaranteed your replacement safe (provided official paperwork).
3
Mechanical Combination Lock
NOTE: • Store combination (and keys if equipped) in a secure
location (other than in the safe).
• Combination can not be changed.
Preparing your safe for first time use
Ensure any shipping screws have been removed. Located on
1
NOTE: Your unit may or may not have a shipping screw..
• DO NOT RETURN! Questions or concerns, call us at
Find your combination on the back of this owner’s manual.
2
FOR DUAL KEY/COMBINATION LOCKS ONLY
M100TEST
SN100TEST01*
10-22-33
RLR
2075
WARNING
Test your combination several times before putting valuables inside.
the inside of the door.
1-800-828-1438.
Keys are located inside your safe. Be sure to remove them
before locking your safe.
Unlocking your safe
1
Rotate dial to ’0’, then rotate right (clockwise)
2
Rotate dial to the left (counterclockwise). Go PAST the second
3
FOR DUAL KEY/COMBINATION LOCKS ONLY, insert key into
the lock, turn to the ’unlocked’ position, then remove the key.
This is a secondary locking feature not an override key.
passing ’0’ three times, continue rotating until you reach the
first number in your combination.
number of your combination ONCE and stop the SECOND time
the dial reaches the number.
4
Rotate the dial to the right (clockwise), stop when you reach
4
the third number in your combination.
Rotate the handle downward to open the door.
5
This may take a limited amount of force if you have a
water-resistant safe.
NOTE: • Make sure the handle is rotated all the way up in the horizontal position before
unlocking the safe.
• If the door does not open easily, repeat steps 1-5.
• If you exert too much force on the handle, the handle will move without moving the
bolts. If this happens, you will hear a ’click.’ DO NOT be alarmed. This feature is
designed to protect the bolts from being overpowered by force. If this occurs, simply
exert force in the opposite direction (lifting up) until the handles ’clicks’ back into place
and repeat steps 1-5 to open your safe.
Locking your safe
English
Close the door and pull the handle upward until the handle
1
is horizontal.
For water-resistant units, additional pressure to the front,
left side of the door may need to be applied prior to rotating
the handle.
Spin the dial at least 2x to the right (clockwise).
2
FOR DUAL KEY/COMBINATION LOCKS ONLY, insert key
3
into the lock, turn to the ’locked’ position, then remove the key.
5
Programmable Electronic Lock
NOTE: • Store code (and keys if equipped) in a secure location
(other than in the safe).
Preparing your safe for first time use
Ensure any shipping screws have been removed. Located on
1
NOTE: Your unit may or may not have a shipping screw.
• DO NOT RETURN! Questions or concerns, call us at
2
NOTE: Do not use rechargeable batteries or any other type
the inside of the door.
1-800-828-1438.
A
Slide out the battery drawer on the side of the keypad.
B
Insert 4 AAA alkaline batteries (not included).
of non-alkaline battery. Do not mix old and new
batteries. Do not mix alkaline and standard batteries.
C
Slide battery drawer back into keypad.
Find your code on the back of this owner’s manual.
3
FOR DUAL KEY/COMBINATION LOCKS ONLY
M100TEST
SN100TEST01*
12345
Keys are located inside your safe. Be sure to remove them
before locking your safe.
WARNING
Test your code several times before putting valuables inside.
Unlocking your safe
FOR DUAL KEY/ELECTRONIC LOCKS ONLY, insert key into
1
the lock, turn to the ’unlocked’ position to open the safe, then
remove the key.
This is a secondary locking feature not an override key.
6
2
A
Enter the 5 digit factory code found on the back of the
owner’s manual.
NOTE: You may have to lift the handle while entering the
combination.
B
A green light will indicate the code is correct. You will have
4 seconds to turn the handle to unlock your safe.
Rotate the handle downward to open the door.
3
This may take a limited amount of force if you have a waterresistant safe.
NOTE: • Make sure the handle is rotated all the way up in the horizontal position before
unlocking the safe.
• If you exert too much force on the handle, the handle will move without moving the
bolts. If not when this happens, you will hear a ’click.’ DO NOT be alarmed. This feature
is designed to protect the bolts from being over powered by force. If this occurs, simply
exert force in the opposite direction (lifting up) until the handles ’clicks’ back into place
and repeat steps 1-3 to open your safe.
• Delay mode will occur if three consecutive invalid entries have been tried. Red LED will
blink on and off to let you know the safe is in delay mode. This will cause the system
to shutdown for two minutes. DO NOT remove the batteries to restart the system it will
only increase the length of time for the system shutdown.
English
Locking your safe
Close the door and pull the handle upward until the handle is
1
FOR DUAL KEY/ELECTRONIC LOCKS ONLY, insert key into
2
NOTE: If your safe does not appear to be working properly,
horizontal.
For water-resistant units, additional pressure to the front,
left side of the door may need to be applied prior to rotating
the handle.
the lock, turn to the ’locked’ position, then remove the key.
please check to make sure you are using NEW
alkaline batteries before contacting SentrySafe
Customer Service.
7
Programmable Electronic Lock
Programming information
Three code options:
Factory code:
The safe will ALWAYS unlock using this 5 digit code (found on the
back of the owner’s manual). This code cannot be deleted.
User code:
A 5 digit programmable code of your choosing that can be changed
or deleted.
Secondary code:
A second 5 digit programmable code of your choosing that can be
changed or deleted. Can only be programmed after a user code
has been activated.
NOTE:• The “C” key is a clear key. This can be used at anytime to clear the system and return to
standby mode – unless you are in delay mode (3 consecutive invalid entries).
• The 5 digit factory code cannot be deleted. However, you may add and delete
additional codes.
This safe can store up to three codes at one time. One factory code and two
additional programmable codes.
Programming the user code
To ADD a user code:
1
Press the “P” key.
2
Enter the 5 digit factory code found on the back of your owner’s manual.
3
The light will flash green and then you will have five seconds to enter your own
personal 5 digit user code.
To DELETE a user code:
1
Press the “P” key.
2
Enter the 5 digit factory code.
3
Enter 0,0,0,0,0.
NOTE:• The electronic lock will NOT indicate that it has deleted the user code – please test the
code to make sure it has been deleted.
Programming the secondary code
To ADD a secondary code:
1
Press the “P” key two times.
2
Enter the 5 digit user code previously programmed.
8
3
The light will flash green and then you will have five seconds to enter your own
personal 5 digit secondary code.
To DELETE a secondary code:
1
Press the “P” key two times.
2
Enter the 5 digit user code.
3
Enter 0,0,0,0,0.
NOTE: • The electronic lock will NOT indicate that it has deleted the secondary code – please
test the code to make sure it has been deleted.
How to operate the light
The safe you have purchased may include a light. This is a long-lasting LED light. Not all safes
include a light.
The batteries that operate the keypad are the same batteries that
operate the light. If the light in your unit does not turn on, please
change your batteries. Refer to page 6 to change the batteries.
The light will turn on every time you enter your code and will remain on
for 30 seconds. The light duration has three options – off, 30 seconds,
and 60 seconds.
To turn the light off:
1
Press the “0” button.
2
Press the “P” button.
3
Press the “3” button.
English
To turn the light on for 30 seconds:
1
Press the “0” button.
2
Press the “P” button.
3
Press the “4” button.
To turn the light on for 60 seconds:
1
Press the “0” button.
2
Press the “P” button.
3
Press the “5” button.
NOTE:• If the light duration is 60 seconds, the battery life will be reduced at a faster rate.
9
Operating Sound Features
Operating sound features
For Programmable Electronic Lock Only
The tones of the key pad may be turned on and off depending on user preference.
Turn sound off:
1
Press “O”.
2
Press “P” key.
3
Press “1”.
Turn sound on:
1
Press “O”.
2
Press “P” key.
3
Press “2”.
10
Bolting Down Your Safe
Bolt-down instructions
NOTICE
Product is not water resistant once it is bolted down. The ETL verified water resistance claim applies to product prior to the application of a bolt-down kit.
Bolt-down kit contents (in select models only):
• 2 lag screws
• 2 washers
• 2 masonry anchors
Tools needed to bolt safe to the floor:
• Drill
• Wrench
7
•
⁄16” (11 mm) drill bit – for drilling into the safe
9
•
⁄32” (7.2 mm) drill bit – for drilling into a wood floor
3
•
⁄8” (9.5 mm) drill bit – for drilling into a masonry floor
Warning: • DO NOT drill from any location inside the safe.
• DO NOT bolt through the walls.
Tip the safe onto its right side (door hinges horizontal with the floor).
1
Unlock the safe and open the door. Look to the bottom of the
2
safe for two indentations on the feet in opposite corners. Using
7
the
⁄16” (11 mm) bit; drill a hole through each indentation
perpendicular to the bottom of the safe. DO NOT drill from
any location inside the safe.
English
Tip the safe upright, place the safe in the desired location and open the door.
3
Use a screw or pencil to mark the floor through both holes.
4
11
Bolting Down Your Safe
Bolt-down instructions… continued
Move the safe aside to clear both marked spots for drilling.
5
Drill into the floor:
6
(64 mm) deep in each marked spot.
(64 mm) deep in each marked spot. Install a masonry
anchor in each hole.
Replace the safe in the desired position, with the holes in
7
the safe aligned with those in the floor.
Securing the safe:
8
then through the safe and into a hole. Tighten with
the wrench.
A
For wood: Using the 9⁄32” drill bit, drill a hole 21⁄2”
B
For masonry: Using the 3⁄8” drill bit, drill a hole 21⁄2”
A
For wood: Pass each lag screw through a washer,
B
For masonry: Pass each lag screw through a washer,
then through the safe and into a masonry anchor.
Tighten with the wrench. Place masonry anchors into
the holes in the floor.
NOTE: • The safe should not be bolted to a wall, this will compromise the fire rating.
Drill holes through the feet only. DO NOT drill through the back or sides.
• Bolting/unbolting the unit is at the consumer’s expense and discretion.
• SentrySafe is not responsible for any costs incurred if the unit is to be replaced.
Not all SentrySafe products come with a bolt-down kit.
Please go to www.sentrysafe.com to learn more about the recommended hardware for
your safe.
12
Troubleshooting
The Problem:Why it is Happening:The Solution:
The door will not
lock.
The handle is not
in the horizontal
position when the
safe is locked.
Cannot open door
after inputting the
combination or
electronic code.
The dial does
not turn.
Red indicator light
blinks three times
and there are
three beeps.
Red indicator light
blinks five times and
there are five beeps.
Red indicator light
blinks once and there
is one beep.
Red indicator light
is blinking.
Yellow indicator light
is on.
1. Shipping screw is in place.
2. Confirm that there is no
obstruction in the door.
3. Bolted down incorrectly.
The clutch mechanism has
been engaged.
1. Safe doors equipped with
a water-resistant gasket may
initially be tight.
2. Key lock is in the locked
position. (select models only)
1. Shipping screw is still in place.
2. Locking bolts are not fully
extended.
An incorrect code has been
entered.
Keypad communication error.Please call our Customer Service center.
Program button is pressed out of
sequence.
-or5 seconds has lapsed between
button entries.
An incorrect code has been
entered three times and system
has entered delay mode.
Battery power is low. -or- Battery
may be the wrong type.
1. Remove the screw on the back inside
of the door.
2. Remove all items and accessories
from inside the safe. If this resolves
the issue, re-set the accessories and
organize items to properly fit.
3. See pages 11 for proper bolt-down
instructions.
Rotate the handle up or down until it
clicks into the horizontal position.
1. Hold the handle up while inputting
the code or dialing the combination
and then pull down on the handle..
2. If your safe is equipped with a key
lock ensure that the key is in the
unlocked position. (select models only)
1. Remove the screw from the back of
the door.
2. Ensure the handle is in the
horizontal position.
Verify code and re-enter. If the
programmable code you are using
doesn’t work then use the factory code.
If successful re-program your
programmable code.
Start over.
Wait two minutes and start over.
Replace with new alkaline batteries.
English
13
Replacement & Fire Specifications
Limited Lifetime After-Fire Replacement Program
If this product is damaged by fire at any time while still owned by you, the original, registered
owner (the original purchaser), Master Lock will either ship a replacement or provide a credit or
refund equal to the purchase price paid, at Master Lock‘s own and sole discretion.
To be eligible for this Limited Lifetime After-Fire Replacement Program, the original purchaser must
have registered the product within 30 days of purchase, online at www.registermysafe.com or using the card included with the product. Do not ship your product back to Master Lock.
To obtain service under the Limited Lifetime After-Fire Replacement Program, please contact
Master Lock Customer Care by phone at 1-800-828-1438 or via www.sentrysafe.com.
Do not ship your product back to Master Lock.
When contacting Master Lock Customer Care, you should have the following information available:
1) A description of the fire event; 2) unit model number; 3) serial number; 4) a photo of the burned
unit; and 5) a copy of the report from the fire department, insurance or police.
THIS AFTER-FIRE REPLACEMENT PROGRAM IS LIMITED TO REPAIR OR REPLACEMENT ONLY. The
limited warranty does not cover labor for removing, reinstalling or refinishing the product or part,
or other materials removed, reinstalled or refinished in order to repair or replace the product or
part. TO THE EXTENT PERMITTED BY LAW, MASTER LOCK DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR
A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS
EXIST BY OPERATION OF LAW, SUCH WARRANTIES ARE LIMITED TO THE DURATION PROVIDED BY
LAW.
Fire specifications
Fire Endurance:
(UL Classified protection) Subjected to temperatures up to 1700°F (927°C) for a duration of 1 hour,
the safe interior will remain below 350°F (177°C).
Explosion Hazard:
(UL Classified protection) Subjected to a flash fire in a 2000°F (1093°C) furnace for 30 minutes the
unit will not explode or rupture.
Fire Impact:
(ETL Verified) After being heated to 1550°F (843°C) the safe is dropped 15 ft. (4.6 m) onto rubble,
then cooled, inverted and reheated to 1550°F (843°C) for 30 minutes.
Data Protection:
(ETL Verified) 1 hour fire protection of CDs, DVDs, memory sticks and USB drives up to 1700°F
(927°C). This product is NOT intended to protect computer floppy or 2
tapes, audio or video cassettes, or photo negatives. For fire-resistant storage of these materials, ask
your retailer for the SentrySafe Fire-Safe
®
media storage products.
14
1
⁄4” diskettes, cartridges,
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