SentrySafe DSW3950 User Manual [es]

Biometric Lock Owner’s Manual

Warnings

WARNING

Gun warning: This product is not intended for the secure storage of all materials. Items such as ﬁrearms, other weapons, combustible materials, or medication should NOT be stored in this unit.

WARNING

DO NOT store delicate items directly in your safe.

SentrySafe products which offer ﬁre protection have a proprietary insulation that has a high moisture content. In addition the SentrySafe advanced safes close airtight to offer water resistance, which may also cause moisture to accumulate inside your safe. The desiccant packet included in your safe during shipment, should be left in your safe. DO NOT DISCARD IT. It is intended to help absorb moisture which may accumulate inside your safe. Please open your unit once every two weeks to avoid moisture accumulation.

If you choose to store delicate items such as jewelry with working parts, watches, stamps, or photos in your safe, we recommend putting them in an air-tight container, prior to placing them in the safe for storage.

NOTE: Sentry Group will not be responsible for any damage or loss of items placed in the unit due to moisture.

WARNING

DO NOT store pearls in this safe unit. In the event of a ﬁre, potential damage to delicate pearls occurs at temperatures much lower than the 350°F interior performance measure which the UL classiﬁcation performance standard indicated guarantees. Therefore, DO NOT store pearls in your SentrySafe product.

WARNING

No computer disks, audio-visual media or photo negatives. This product is not intended to protect computer ﬂoppy or diskettes, cartridges and tapes, audio or video cassettes or photo negatives.

Registration:

www.sentrysafe.com/customercare/register_your_product

Reasons to register

By registering your SentrySafe product you can easily retrieve forgotten codes and combinations, which would otherwise require a notary letter and payment.

By registering your SentrySafe product you can be sure that in the unfortunate circumstance of a ﬁre you will be guaranteed your replacement safe (provided ofﬁcial paperwork).

WARNING

YOUR SAFE IS ONLY PART OF YOUR TOTAL SECURITY PROTECTION.

SentrySafe recommends that you store your safe in closets, ofﬁces, basements, bedrooms and any other locations that are convenient for you but out of direct line of sight from prying eyes. The location of the safe does not affect the safes’ ability to protect your valuables inside.

English

Warnings ..............................................................................................................2

Registration ..........................................................................................................3

Programmable Electronic Lock ...............................................................................4-5

Programming Your Fingerprint ...............................................................................6-7

Extra Programming Features ..................................................................................8

Troubleshooting ....................................................................................................9

Bolting Down Your Safe .........................................................................................10-11

Customer Service...................................................................................................12

Guarantees & Fire Speciﬁcations ............................................................................13

IMPORTANT

If you experience any problems or challenges with your safe, please contact us. Many issues can be resolved quickly without the product being returned.

English

Registration:

www.sentrysafe.com/customercare/register_your_product

Reasons to register

By registering your SentrySafe product you can easily retrieve forgotten codes and combinations, which would otherwise require a notary letter and payment.

By registering your SentrySafe product you can be sure that in the unfortunate circumstance of a ﬁre you will be guaranteed your replacement safe (provided ofﬁcial paperwork).

Programmable Electronic Lock

NOTE: Store code and keys in a secure location (other than in the safe).

NOTE: SentrySafe offers a secure online location for the entry and retrieval of your code.

Go to www.sentrysafe.com and register your safe.

Opening your safe for the ﬁrst time

Ensure any shipping screws have been removed.

Located on the inside of the door.

Remove and discard the screw (if equipped) at the base of

the lock case.

Turn the lock case to the right (clockwise), from 12 o’clock

to 2 o’clock, and remove.

Insert 4 new AA batteries (not included) to power this lock

NOTE: Do not use rechargeable batteries or any other type of

non-alkaline batteries. Do not mix old and new batteries. Do not mix alkaline and other battery types.

Find your factory code on the back of this owner’s manual.

Warning: Test your combination several times

M100TEST

SN100TEST01*

12345

before putting valuables inside.

Unlocking your safe with a code

Locking your safe

Programming your user code

Turn the key to the right so that the lock cylinder pops out.

This is a secondary locking feature not an override key. Without the key you will not be able to open your safe.

NOTE: Make sure the handle is in the horizontal position

before entering your code or unlocking with your ﬁngerprint.

Enter the 5 digit factory code on the back of the

owner’s manual.

A green light will indicate the code is correct. You will

have 4 seconds to turn the handle to unlock your safe.

Rotate the handle downward to open the door.

This may take a limited amount of force because you have a water resistant safe.

Locking your safe

Close the door and pull the handle upward until the handle

is horizontal.

For water resistant units, additional pressure to the front, left side of the door may need to be applied prior to rotating the handle.

Turn the key to the unlocked position and remove the key.

Push in the keylock plunger. If the keylock plunger is not pushed in, the safe will not be fully locked.

Programming your user code

English

To ADD a user code:

Press the “PROG” key.

Enter the 5 digit factory code.

The light will ﬂash green and then you will have 30 seconds to enter your own personal user code. This code must be 5 digits.

To DELETE a user code:

Press the “PROG” key.

Enter the 5 digit factory code.

Enter 0,0,0,0,0.

NOTE: The electronic lock will NOT indicate that it has deleted the user code –

please test the code to make sure it has been deleted.

NOTE: Delay mode will occur if three consecutive invalid entries have been tried. The red light

will blink during delay mode. This will cause the system to shutdown for two minutes. Do NOT remove the batteries to restart the system – it will only increase the length of time for the system shutdown.

Programming a Fingerprint

Programming your ﬁngerprint (2 ﬁngerprints allowed per person using the safe)

To ADD a user ﬁngerprint:

Press the “PROG” key twice.

Enter the 5 digit factory code.

The blue light will blink when the system is waiting for a ﬁnger swipe. Swipe your ﬁnger in the downward direction over the ﬁngertip sensor.

NOTE: If your ﬁnger swipe was accepted, a green light will ﬂash and a beep will sound. If your

ﬁnger swipe was not accepted, a red light will ﬂash and a low beep tone will sound.

Five to ten accurate reads of the ﬁngerprint are necessary for successful enrollment. Successful enrollment occurs when the green light ﬂashes three times and three beeps are heard. Once this happens, you can swipe a second ﬁnger if you wish to enroll two ﬁngerprints.

If enrollment is unsuccessful, the red light will ﬂash three times and three low beep tones are heard. The system will then shut down and you should repeat steps 1-4.

To DELETE a user ﬁngerprint:

Press the “PROG” key twice.

Enter the 5 digit factory code.

Press the “CLEAR” button.

NOTE: The biometric lock asks for two ﬁngerprints when programming a user ﬁngerprint. If you

would like to only use one, allow for lock to timeout or press the “CLEAR” button.

NOTE: You are allowed 10 errors when enrolling a ﬁngerprint – if you cannot enroll a ﬁnger in

that time, the system will ﬂash a red light three times, beep three times, and shut down. Try enrolling again by repeating steps 1-4.

Programming a secondary code and ﬁngerprint (2 ﬁngerprints allowed per person using the safe)

Unlocking your safe using a ﬁngerprint

NOTE: Make sure the handle is in the horizontal position before entering your code or unlocking

with your ﬁngerprint.

NOTE: Key lock must be in the unlocked position, signiﬁed by the lock cylinder being popped out.

Press the “CLEAR” button to ﬁrst awaken your safe.

Swipe your ﬁnger in a downward direction over the

ﬁngerprint sensor.

A green light and one beep indicate the acceptance of a ﬁngerprint.

Rotate the handle downward to open the door.

This may take a limited amount of force because you have a water resistant safe.

Programming a secondary code and ﬁngerprint (2 ﬁngerprints allowed per person using the safe)

To ADD a secondary code and ﬁngerprint:

Press the “PROG” key.

Enter the 5 digit user code.

Enter the new 5 digit secondary code

The blue light will blink when the system is waiting for a ﬁnger swipe. Swipe your ﬁnger in the downward direction over the ﬁngertip sensor.

NOTE: If your ﬁnger swipe was accepted, a green light will ﬂash and a beep will sound. If your

ﬁnger swipe was not accepted, a red light will ﬂash and a low beep tone will sound.

Five to ten accurate reads of the ﬁngerprint are necessary for successful enrollment.

Successful enrollment occurs when the green light ﬂashes three times and three beeps are heard.

If enrollment is unsuccessful, the red light will ﬂash three times and three low beep

tones are heard. The system will then shut down and you should repeat steps 1-5.

If you would not like to enroll a ﬁnger, wait for the system to timeout or press the “CLEAR” button.

English

To DELETE a secondary code and ﬁngerprint:

Press the “PROG” key.

Enter the 5 digit user code.

Press 0,0,0,0,0.

NOTE: Deleting a secondary ﬁngerprint will also delete the secondary code.

NOTE: The biometric lock asks for two ﬁngerprints when programming a user ﬁngerprint.

If you would like to only use one, allow for lock to timeout or press the “CLEAR” button.

Extra Programming Features

Tips for programming a ﬁngerprint and unlocking the safe

Do not choose a ﬁnger with a cut or scar.

Wash your hands before using the safe.

Very dry skin will not program well. Please use a skin moisturizer, being sure to rub the moisturizer in well and remove any excess before using the safe.

For optimal accuracy and ﬁngerprint-reading success, clean the electronic case and ﬁngerprint sensor periodically with a dry, lint-free cloth.

Be as consistent as possible with where you stand in respect to ﬁngerprint reader.

The ﬁngerprint sensor will not work well when cold.

Erasing all codes and ﬁngerprints

NOTE: You will never be able to delete the factory code.

To DELETE all codes and ﬁngerprints:

Press 0.

Press the “PROG” key.

Press 9.

Enter the 5 digit factory code.

Turning the sound off/on

To turn the sound OFF: To turn the sound ON:

Press 0.

Press the”PROG” key.

Press 2.

Press 0.

Press the “PROG” key.

Press 1.

Troubleshooting

The Problem: Why it is Happening: The Solution:

The door will not lock Shipping screw is in place Remove the screw on the

back inside of the door

English

Cannot open door after inputting the electronic code

The handle does not rotate

Red indicator light blinks three times and there are three beeps

Red indicator light blinks ﬁve times and there are ﬁve beeps

Red indicator light blinks once and there is one beep

Safe’s door equipped with a water resistant gasket may initially be tight

An incorrect code has been entered

-orFailure to enroll

Please call our Customer

Program button is pressed out of sequence

-or30 seconds has lapsed between button entries

Hold the handle up while inputting the code and then pull down when the green light comes on. Ensure the keylock is in the unlocked position.

Ensure the keylock is in the unlocked position. Hold the handle up while inputting the code and then pull down when the green light comes on.

Verify code and re-enter

-orTry to enroll again

Service center 1-800-828-1438

Start over

Red indicator light is blinking when inputting a code

Yellow indicator light is on

Can’t enroll a ﬁnger • Refer to tips on page 8

Fingerprint swipe will not unlock the door

An incorrect code has been entered three times

Battery power is low Replace batteries

Wait two minutes and start over

• Try a different ﬁnger

Look to page 8 for ﬁngerprint tips

Bolting Down Your Safe

Bolt down instructions

WARNING: DO NOT drill through bolt cups.

WARNING: DO NOT bolt through the walls.

WARNING: Do NOT drill from any location inside the safe.

Bolt down kit contents (in select models only):

• 2 lag screws.

• 2 washers.

• 2 masonry anchors.

Tools needed to bolt safe to the ﬂoor:

• Drill.

• Wrench.

• 7⁄16” (11 mm) drill bit – for drilling into the safe.

• 9⁄32” (7.2 mm) drill bit – for drilling into a wood ﬂoor.

• 3⁄8” (9.5 mm) drill bit – for drilling into a masonry ﬂoor.

Close the door. Tip the safe onto its left side (door hinges horizontal with the ﬂoor).

Look to the bottom of the safe for two indentations on the feet

in opposite corners. Using the 7⁄16” (11 mm) bit; drill a hole through each indentation perpendicular to the bottom of the safe. Do NOT drill from any location inside the safe.

Tip the safe upright, place the safe in the desired location and open the door.

Use a screw or pencil to mark the ﬂoor through both holes.

Move the safe aside to clear both marked spots for drilling.

Drill into the ﬂoor:

For wood: Using the 9⁄32” drill bit, drill a hole 21⁄2”

(64 mm) deep in each marked spot.

For masonry: Using the 3⁄8” drill bit, drill a hole 21⁄2” (64 mm) deep in each marked spot. Install a masonry anchor in each hole.

Replace the safe in the desired position, with the holes in the safe aligned with

those in the ﬂoor.

Securing the safe:

For wood: Pass each lag screw through a washer, then through the safe and into a hole. Tighten with the wrench.

English

For masonry: Pass each lag screw through a washer, then through the safe and into a masonry anchor. Tighten with the wrench. Place masonry anchors into the holes in the ﬂoor.

NOTE: The safe should not be bolted to a wall, this will compromise the ﬁre rating.

Drill holes through the feet only. Do not drill through the back or sides.

NOTE: Bolting/unbolting the unit is at the consumer’s expense and discretion.

NOTE: Sentry Group is not responsible for any costs incurred if the unit is to be replaced.

For products that do not come with a bolt down kits.

Go to www.sentrysafe.com to ﬁnd recommended hardware and instructions.

Customer Service

Customer Service www.sentrysafe.com Phone Number: 1-800-828-1438 Fax: 585-381-2940 900 Linden Avenue / Rochester, New York / 14625-2784 USA

How to a get replacement key/combo

Please go to our website www.sentrysafe.com to ﬁnd the necessary replacement form.

If you are unable to use a computer please call the number above or fax us for a copy of replacement form.

Find your safe’s serial number and model number. The serial number and model number are

printed on the small label on the right side and on the door near the hinge.

Please ﬁll out the form in its entirety.

Send the following to Sentry Group: Check or money order and the replacement form.

For current pricing please go to www.sentrysafe.com/customercare. If you are unable to use a computer please call the number above or fax us.

Mail to: Sentry Group, Dept. 200, 882 Linden Avenue, Rochester, NY 14625-2784, USA -OR-

Fax statement (notary seal must be legible) to 1-585-381-2940.

Paying by credit card:

Payment may also be made using your Major credit card by phone only. Call 1-800-828-1438 to make credit card payment. Do not fax credit card information.

NOTE: Prices are subject to change without prior notiﬁcation.

NOTE: Key and combination orders may be placed on a Saturday or Sunday, however, those orders

will not be processed until the following business day. Our customer service center is open Monday thru Friday, 8 AM until 6 PM E.S.T.

Guarantees

Fire speciﬁcations

How to order accessories

To optimize your safes’ organization consider purchasing SentrySafe accessories for your safe. Accessories include a locking drawer, tray, shelf, and ﬁle rack. For more items please go to our website www.sentrysafe.com/CustomerCare/Buy_Safe_Accessories or call our customer service number 1-800-828-1438.

Guarantees & Fire Speciﬁcations

Guarantees

LIFETIME AFTER-FIRE REPLACEMENT GUARANTEE

If this SentrySafe product is damaged by ﬁre at any time while still owned by you (the original owner), SentrySafe will ship a replacement free of charge.

Include your name and address, the model number, a photo of the burned unit, a description of the ﬁre, along with a copy of the ﬁre department, insurance or police report. Please send the following information to:

Sentry Group 882 Linden Avenue Rochester, New York 14625-2784 USA

Fire speciﬁcations

Fire Endurance:

(UL classiﬁed protection) Subjected to temperatures up to 1700°F for a duration of 1 hour, the safe interior will remain below 350°F. This enables your safe to withstand even high temperature exposure, as the hottest part of a ﬁre moves through a building.

Explosion Hazard:

(UL classiﬁed protection) Subjected to a ﬂash ﬁre in a 2000°F furnace for 30 minutes the unit will not explode or rupture.

Fire Impact:

(ETL veriﬁed) After being heated to 1550°F the safe is dropped 15 feet onto rubble, then cooled, inverted and reheated to 1550°F for 30 minutes.

Data Protection:

(ETL veriﬁed) 1 hour ﬁre protection of CDs, DVDs, memory sticks and USB drives up to 1700°F. This product is NOT intended to protect computer ﬂoppy or 21⁄4” diskettes, cartridges, tapes, audio or video cassettes, or photo negatives.

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