Sentry360 sentryEdge NVR, sentryEdge User Manual

©Sentry360 2014
sentryEdge™ NVR
Manual
Ver 1.0
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Table of Contents
1. 8 Port Mounting ............................................................................................................ 7
2. 16 / 24 Port Mounting ................................................................................................... 9
3. sentryEdge™ Installation Wizard .............................................................................. 11
3.1 Welcome Screen .................................................................................................. 11
3.2 End-user license agreement ................................................................................. 12
3.3 Product registration ............................................................................................... 13
3.4 Select your VMS ................................................................................................... 14
3.5 Selecting additional support documents ................................................................ 15
3.6 Confirm your VMS................................................................................................. 16
3.7 Completing setup .................................................................................................. 17
4. Troubleshooting ......................................................................................................... 18
4.1 Internet Connection Required ............................................................................... 18
4.2 Empty Registration Fields ................................ ..................................................... 18
4.3 Error During Registration ...................................................................................... 19
4.4 Exiting the Installation Wizard Early ...................................................................... 19
4.5 Other Installation Issues........................................................................................ 19
5. Package Contents ...................................................................................................... 21
6. Panel Descriptions ..................................................................................................... 22
6.1 8 Port Front Panel ................................................................................................. 22
6.2 8 Port Rear Panel ................................................................................................. 23
6.3 16/24 Port Front Panel .......................................................................................... 24
6.4 16/24 Port Rear Panel .......................................................................................... 25
7. Connect Devices for Initial Setup ............................................................................. 26
7.1 First Boot and Initial Setup .................................................................................... 26
8. Advanced Network Configuration ............................................................................. 27
8.1 Configure IP Address ................................ ............................................................ 27
8.2 Single Interface ..................................................................................................... 29
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8.3 Dual Interfaces ...................................................................................................... 29
9. System Recovery ...................................................................................................... 30
10. Supported VMS Software ......................................................................................... 32
11. sentryView™ User Manual ....................................................................................... 34
12. System Specifications ............................................................................................ 34
13. Basic Setup ............................................................................................................. 35
13.1 Scanning the network for cameras ........................................................................ 35
13.2 Upgrade a Camera’s Firmware ............................................................................. 35
13.3 Automatically configuring the camera’s IP address ............................................... 38
13.4 Manually configuring a camera’s IP address ......................................................... 39
13.5 Batch configuring multiple cameras ...................................................................... 39
13.6 View a camera’s video through the web browser .................................................. 40
13.7 View a camera’s video through sentryView™ ....................................................... 41
13.8 Restarting a camera with sentryView™ ................................................................. 42
14. Advanced Features (Pro Series Cameras) ............................................................ 43
14.1 Change Camera’s Image Settings ........................................................................ 43
14.2 Change a Camera’s Resolution Settings ............................................................... 44
14.3 Change Camera’s IR/ Auto White Balance Settings .............................................. 44
14.4 Change Camera’s Protocol Settings ..................................................................... 45
14.5 Change Camera’s Multicast Settings .................................................................... 46
14.6 Change Camera’s H.264 Settings ......................................................................... 46
14.7 Change Camera’s Calibration Settings (180 Degree Cameras Only) .................... 47
15. Advanced Features (Mini Series Cameras) ............................................................. 48
15.1 Edit Camera’s Settings ......................................................................................... 48
15.2 Change Camera’s Image Settings ........................................................................ 49
15.3 Change the Camera’s Resolution Settings ............................................................ 50
15.4 Change the Camera’s Bitrate Settings .................................................................. 50
15.5 Change Camera’s Miscellaneous Settings ............................................................ 51
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16. Additional Settings ................................................................................................. 52
16.1 Return Camera to Default Settings ....................................................................... 52
16.2 Reload Camera Settings ....................................................................................... 53
16.3 Change sentryView’s™ Ping Settings ................................................................... 54
16.4 Export Camera Data ............................................................................................. 54
16.4.1 NVR Software ................................................................................................. 55
16.4.2 Excel Spreadsheet ......................................................................................... 55
16.4.3 Text File .......................................................................................................... 56
16.5 Find sentryView™ version number ....................................................................... 57
16.6 Tool Tips ............................................................................................................... 58
17. Contact Information ............................................................................................... 59
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sentryEdge™ NVR
Mounting Guide
Ver 1.0
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1. 8 Port Mounting
The 8 port sentryEdge™ NVR may be wall or surface mounted using the included hardware. Please reference the following steps to attach the mounting brackets to the NVR housing.
1. Locate the four mounting screws on the base of the NVR.
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2. Remove the screws, align the mounting bracket, and attach the bracket using the original screws.
3. Repeat for the other side of the NVR. Use the included wall mount hardware, or hardware appropriate to the mounting surface, and the open mounting holes on the brackets to complete mounting the NVR.
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2. 16 / 24 Port Mounting
The 16 / 24 port sentryEdge™ NVR may be rack mounted using the included hardware.
Please reference the following steps to attach the mounting brackets to each side of the NVR housing.
1. Locate the three screws on one side of the NVR, toward the front of the device.
2. Remove the screws, align the mounting bracket, and attach the bracket using the longer black screws included with the mounting hardware.
3. Repeat for the other side of the NVR. Use the slotted openings in the brackets to mount the NVR in the rack unit.
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sentryEdge™ Installation Wizard
User's Manual
Ver 1.0
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3. sentryEdge Installation Wizard
3.1 Welcome Screen
When booting on your sentryEdge NVR Server Switch for the first time, you will be taken through the sentryEdge™ Installation Wizard. Click Start Setup to begin the setup process.
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3.2 End-user license agreement
You will be prompted with an end-user license agreement. You must accept the terms to continue using the device. Click the check box and click Begin Setup to continue.
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3.3 Product registration
In the available fields, enter your First Name, Last Name, Email Address, Phone Number, and Company. Click Register Device to submit your information. Note: An internet connection is required to continue setup.
A dialog box will open to confirm that registration was successful. If any error messages are received during registration, please refer to section 2. Troubleshooting in this guide.
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3.4 Select your VMS
This screen shows the available supported VMS software platforms compatible with
sentryEdge™. Make your selection by clicking the icon of your preferred VMS. If you are
choosing to use sentryEdge by using one of the non-supported VMS platforms, you can continue without selecting a VMS by clicking Skip this step at the bottom right.
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3.5 Selecting additional support documents
You can choose to download additional support documents and files, including user manuals, plugins, or links to tutorial videos. For each additional file you would like to download, check the box to the left of each file. When you are finished, click Next to continue. If you would like to return to the VMS selection screen to choose another platform, click Back.
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3.6 Confirm your VMS
Confirm all of your choices here. All files will be downloaded directly to the Desktop. The desktop path will be shown in the middle of the screen. Once all files are downloaded, sentryView™, Sentry360’s universal camera configuration tool, will launch.
Click Confirm to begin downloading the files. A bar will show download progress.
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3.7 Completing setup
Congratulations! You have finished setting up your sentryEdge™ NVR Server Switch. Click
Finish to exit the sentryEdge™ Installation Wizard and move to the Windows 7 Desktop. You will find all downloaded support files on your Desktop. Thank you for choosing sentryEdge™!
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4. Troubleshooting
4.1 Internet Connection Required
Running the sentryEdge Installation Wizard requires a stable internet connection at all times in order to complete the registration and download process. If at any time you receive this error message, check your connections, click OK, and retry the current process. If you are still unable to continue, see Section 2.4 to exit the Installation Wizard early. Verify your connections then run the Installation Wizard again.
4.2 Empty Registration Fields
To complete registration, all fields must be correctly filled out. Any blank fields will return the above error message. Click OK, fill out your First Name, Last Name, Email Address, Phone Number, and Company to complete registration.
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