For users who have installed the DC Viewer in the PC previously, please first remove the
existing DC Viewer from the PC before accessing to the IS-IP290.
Deleting the DC Viewer
In the Windows <Start Menu>, activate <Control Panel>, and then double click on <Add or
Remove Programs>. In the <Currently installed programs> list, select <DCViewer> and
click on the button <Remove> to uninstall the existing DC Viewer.
Deleting Temporary Internet Files
To improve browser performance, it is suggested to clean up the all the files in the
Temporary Internet Files.
The procedure is as follows:
Step 1: Click on the <Tools> tab on the menu bar and select <Internet Options>.
Step 2: Click on the <Delete> button under <Browsing history> section. Then click on the
<Delete Files> button under the <Temporary Internet files>
section.
Step 3: A confirmation window will pop up. Click on <Yes> to start deleting the files.
14
Page 17
Appendix C: Setup Internet Security
If ActiveX control installation is blocked, please either set Internet security level to default or
change ActiveX controls and plug-ins settings.
Internet Security Level: Default
Step 1: Start the Internet Explorer (IE).
Step 2: Click on the <Tools> tab on the menu bar and select <Internet Options>.
Step 3: Click on the <Security> tab, and select <Internet> zone.
Step 4: Down the page, click on the <Default Level> button and click on <OK> to confirm
the setting. Close the browser window, and restart a new one later to access the IS-
IP290.
ActiveX Controls and Plug-ins Settings
Step 1: Repeat Steps 1~3 of the previous section above.
Step 2 : Down the page, click on the <Custom Level> button to change ActiveX controls
and plug-ins settings. The Security Settings window will pop up.
Step 3: Under <ActiveX controls and plug-ins>, set ALL items (as listed below) to
Step 4: Click on <OK> to accept the settings and close the Security Settings window.
Step 5: Click on <OK> to close the Internet Options screen.
Step 6: Close the browser window, and restart a new one later to access the IS-IP290.
<Enable> or <Prompt>. Please note that the items vary by IE version.
ActiveX co ntrols and plug-ins settings :
1. Allow previously unused ActiveX controls to run without prompt.
2. Allow Scriptlets.
3. Automatic prompting for ActiveX controls.
4. Binary and script behaviors.
5. Display video and animation on a webpage that does not use external media player.
6. Download signed ActiveX controls.
7. Download unsigned ActiveX controls.
8. Initialize and script ActiveX controls not marked as safe for scripting.
9. Run ActiveX controls and plug-ins.
10. Script ActiveX controls marked safe for scripting.
15
Page 18
Appendix D: Video Resolution
Quad Streams
H.264-1 H.264-2 H.264-3 H.264-4 /
1920 x 1080 (15
1920 x 1080 (30
1280 x 720 (15
1280 x 720 (15
1280 x 720 (30
1024 x 768 (15
fps)
1024 x 768 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
fps)
352 x 240 (30
1280 x 720 (15
fps)
1280 x 720 (30
1024 x 768 (30
H.264 + H.264 + H.264 + H.264/
1280 x 720 (15
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
1280 x 720 (30
fps)
fps)
800 x 600 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
1280 x 720 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
MJPEG
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
MJPEG
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
720 x 480 (30
640 x 480 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
720 x 480 (30
640 x 480 (30
640 x 480 (30
720 x 480 (30
640 x 480 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
1024 x 768 (30
fps)
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
fps)
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
fps)
fps)
fps)
fps)
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
800 x 600 (30
1024 x 768 (30
fps)
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
fps)
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
fps)
fps)
fps)
fps)
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
MJPEG
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
fps)
352 x 240 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
1280 x 720 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
1280 x 720 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30
352 x 240 (30
352 x 240 (30
1920 x 1080 (15
1280 x 720 (30
1024 x 768 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
1280 x 720 (30
1024 x 768 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
1024 x 768 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
800 x 600 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
720 x 480 (30
640 x 480 (30
352 x 240 (30
640 x 480 (30
352 x 240 (30