SentriLock P10305 User Manual

The RAD 3G Getting Started Guide

Published by: SentriLock, LLC

The REALTOR® Lockbox is a trademark of the National Association of REALTORS® and is used under exclusive license by SentriLock, LLC.

First printing (rev. 1.00 for The RAD 3G Getting Started Guide): August, 2016

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by SentriLock, LLC could void the user’s authority to operate this equipment.

FCC RF EXPOSURE INFORMATION

In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this unit complies with the FCC guidelines and these international standards. For more information about RF exposure, please visit the FCC website at www.fcc.gov.

Introduction

What Is The RAD?

The Remote Access Device, or “RAD,” is a device that works with your SentriCard®. When you receive your RAD, it will come with a combination car/USB charger, visor clip and instructions. You can use the RAD to:

• Send immediate showing notifications

• Automatically keep your SentriCard® updated

• Access REALTOR® NXT Wireless lockboxes with Your PIN and

You’re In

The RAD does not have any applications to load and you do not need to pair it with a lockbox. The following sections will guide you through getting started with your RAD.

Last update to this topic: August 9, 2016.

Top 5 Things to Know About the RAD

Listed below are the top 5 things to know about your RAD:

1. The RAD renews your SentriCard® wirelessly.

2. Using the RAD, immediate showing notifications will be sent to the owner of the lockboxes you access.

3. The RAD enables you to access an NXT Wireless lockbox key compartment without inserting your SentriCard® into the lockbox.

4. The RAD must be within 100 feet of the NXT Wireless lockbox you are trying to access. This distance is an estimate based upon clear line of sight, excluding any obstructions.

5. Some features such as Your PIN and You’re In require an NXT Wireless lockbox with firmware version 24.35 or higher.

Last update to this topic: August 9, 2016.

General Information and Warnings

Listed below are some warnings and general information about the RAD:

• Wireless communication does not take place while using or viewing the RAD’s menu system. Exit any of the menus before trying to access a lockbox key compartment.

• If the cellular service is poor, it is possible for the RAD to drop its connection and display an error. If this occurs, the RAD will make a series of beeps. The RAD will automatically try to connect to a cellular service every 15 minutes. Access logs and other information will not be sent until the RAD has a valid cellular connection.

• The RAD does not have an audible or other notification when connected with the lockbox. The communication does not occur until the keypad on the lockbox is activated. This is necessary to conserve battery power on the RAD.

• The battery life on the RAD is approximately 1-2 weeks. This will vary depending upon usage. To charge the RAD, use the car charger or the USB charger provided with the RAD.

• For optimal usage, do not use the RAD in temperatures below -4 degrees Fahrenheit or above 140 degrees Fahrenheit. It is not recommended to leave the RAD in direct sunlight, in a closed car.

• The RAD uses cellular service to communicate with the REALTOR® Lockbox Website. GSM Cellular Networks, such as AT&T and T-Mobile provide the cellular service. When the RAD is activated, it initiates the cellular service setup.

• If you would like to transfer your RAD to another Agent, contact your Association. Your Association will deactivate it and reassign it to another Agent.

• In order to receive showing notification emails or text messages, you will need to set up your showing notification preferences in the REALTOR® Lockbox Website. You will need to make sure a valid email address and mobile phone number are set up in your account.

Last update to this topic: August 9, 2016.

Getting Started

Activation and Setup Information

The RAD does not require any software, but you may need to set it up before first use. The following information will help you begin using your RAD for the first time.

You may receive your RAD from the Association/Board/MLS or from SentriLock during a lockbox conversion. Before you can begin using the RAD you need to:

• Charge the RAD. Similar to a cell phone, the RAD will need to be fully charged before you use it. You may use the car charger that came with the RAD; or if you have a micro USB wall charger available, you may use that to charge the RAD. The first time you charge your RAD, SentriLock recommends charging it for four hours. The battery icon on the RAD screen will have an exclamation point in the middle of it when you first receive your RAD. This indicates the RAD battery is critically low, and the device will have trouble connecting to a cell network until it is fully charged. While charging the RAD, the battery icon will appear as a lightning bolt. When the RAD battery is fully charged, the solid battery icon will appear.

Last update to this topic: August 9, 2016.

Getting to Know the RAD

This section displays a diagram of the RAD with the name of the RAD’s various parts. For example; thumb wheel, Micro USB port, reset button, etc. This section also features some information about the different notifications found on the RAD’s LCD display screen.

Figure 1 The RAD's Various Parts

Figure 2 The RAD's LCD Display Screen

On the RAD’s LCD display screen, you will find the following items:

• An Inverted Triangle on a Stick

• zZ

• Signal Strength

• Battery Charge Indicator

• Time of the Day

• Day of the Week

• The Date

The Inverted Triangle on a Stick is the antenna icon that displays the RAD’s signal strength bars.

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