Sentinel SafeScout User Manual
1000 Elwell Ct. Suite 200
Palo Alto, CA 94303
www.sentinelvision.com
650-964-6200
SafeScout
Users Guide
www.sentinelvision.com
Version 3.2
By
650-964-6200
FCC Regulations
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to the SafeScout unit not expressly
approved by Sentinel Vision may void the user’s authority to operate
the equipment.
Table of Contents
Quick Set-up Guide................................................................4
Detailed Product Instructions & Information……….......9
Your SafeScout Unit……………………………......9
Proper Positioning………………………………....10
Pet Immunity………………………………………12
System Test………..………………………………12
Walk Test……………………………………..…...12
Motion Detection & Detection Area………………13
Dial Out with 8 or 9……………………………….13
Arming & Disarming Your System……………….14
Keypad Operation…………………………………14
Keyfob Operation………………………………….14
Keyfob Battery Replacement Instructions......…….15
Siren……………………………………………….16
Alert, Services & Additional Features…………………..18
General Information……………………………….18
Motion Alert……………………………………….18
Panic Alert…………………………………………19
Entry Notification………………………………….20
Exit Notification…………………………………...20
Professional Monitoring…………………………...21
Remote Access of SafeScout Alert Information…..22
Passcode & Other System Changes……………….22
Sending images and text to a cell phone…………..23
Troubleshooting Guide……..……………………………24
FCC Part 68 Requirements 26
Product Warranty Information…...…………...………..28
SafeScout Users Guide Page 1
SafeScout Users Guide Page 2
Thank you for choosing the SafeScout security and
notification system.
If you have any questions about your system or set up, please consult our
web site at www.sentinelvision.com
one of our Customer Service representatives. We will be happy to assist
you.
, or call 877-873-8800 to speak to
Your SafeScout System
When you open your SafeScout system, you will find the following
items:
1. SafeScout monitoring unit
2. AC charger with 12-foot cord
3. Wireless Siren
4. Extended faceplate screw
5. Male-to-male RJ11 phone cord (14 feet)
6. Three-button keyfob
7. Two back up 9-Volt alkaline batteries
8. SafeScout Quick Installation Guide
9. SafeScout User’s guide
10. Service agreement
11. Self addressed stamped envelope
12. Warning sticker: “Premises Are Under Video & Audio
Survellance”
13. 2 Wall mounting screws and sheetrock anchors
14. Clear wall mounting bracket
SafeScout Users Guide Page 3
Quick Set-Up Guide
You’ll find the installation and set-up instructions for the SafeScout
Monitoring Unit and its notification services listed below. There are five
easy steps to successfully setting up your SafeScout. Setup usually takes
approximately 15 minutes to complete.
Figure A
1. SafeScout Location and Installation
• Install one of the backup 9 volt alkaline batteries into your
SafeScout monitoring unit. Open the battery compartment in the
back of your monitoring unit and connect the battery leads.
Place the battery into the battery holder and close the battery
compartment door. DO NOT attempt to install the battery while
the monitoring unit is plugged into a standard electrical wall
outlet.
• Choose a location to be monitored. It is best to select a location
that is centrally located within your premise (for example: the
main entry or living area). Your SafeScout monitoring unit will
require AC power and a telephone jack located within 12 feet
from the unit. This distance could be increased with power or
telephone extension cords available from your local electronics
retailer. In addition a wireless phone jack system could be used
in conjunction with the SafeScout monitoring unit. Please note
that the SafeScout system and all of its components are only
suitable for indoor use. It is not recommended that the
SafeScout system or any of its components be installed
outdoors. For optimum keyfob range please chose a location as
SafeScout Users Guide Page 4
far away from other electrical equipment such as radios,
televisions and microwaves as possible. In addition do not place
the Monitoring Units antenna on top of or near electrical cords.
• Position or aim the monitoring unit to best view the desired area
of protection, most likely from a corner of the room.
• It is best to select a corner that is near a window; not a corner
facing a window.
Apartment
..
..
• The SafeScout should be at least four (4) feet off the floor but
no higher than seven (7) feet.
• Plug the wall power adaptor into the back of the SafeScout
monitoring unit (see Figure C next page) and plug the other end
into a standard electrical wall outlet that is not connected to a
wall switch. Make sure the antenna located on the back of the
monitoring unit and the wall adaptor cords do not cross. Let the
antenna hang down from the monitoring unit parallel to the
other cords or the antenna can be placed perpendicular to the
floor across a shelf, table, etc.
• Plug the telephone cord into one of the telephone jacks on the
back of the SafeScout (see Figure D next page). Note: You may
connect a separate telephone into the SafeScout by connecting
to the other telephone jack (RJ11) on the back of the SafeScout
monitoring unit.
Good Location
Fair Location
• Figure B
Apartment
..
..
SafeScout Users Guide Page 5
Figure C Figure D
• We suggest that you place the siren in a different room from the
SafeScout system to confuse potential intruders. However, do
not place the siren more than 50 feet away from the SafeScout
monitoring unit.
• Open the battery compartment on the back of the siren with a
Phillips head screwdriver and connect the 9 volt alkaline battery
to the battery terminal located inside the compartment. Replace
and secure the battery compartment cover with a Phillips head
screwdriver. Plug the siren into a standard electrical wall outlet
that is not connected to a wall switch. Never plug the wireless
siren into an electrical extension cord or surge protection power
strip. Secure the siren to the outlet. To do this simply remove
the old center screw (but do not remove the face plate) and plug
the siren into the bottom receptacle. Then take the extended
faceplate screw provided with your SafeScout system and screw
it through the siren, through the faceplate, and into your outlet.
If you need help with this process, please be sure to seek the
assistance of a qualified electrician. Remember to keep the old
screw to replace in the outlet if you move. (See page 16 for
further instructions.)
2. Registration
• (If you do not have a convenient Internet connection available,
you can also register by calling Customer Service at 877-873-
8800.)
• Using an Internet connection, go to our secure web site at
http://www.sentinelvision.com
you have any questions regarding online registration please call
Sentinel Vision Customer Service at 1-877-873-8800.
and click on “New Customer”. If
SafeScout Users Guide Page 6
• Note: The registration process will require you to provide the
unique serial number of your SafeScout monitoring unit,
wireless siren and keyfob. These serial numbers are located on
the back of the corresponding unit. They are also listed on the
side of the box and the SafeScout Quick Installation Guide.
Please note that the person who is registered as the “owner” on
the contact page will have the ultimate authority in making
future changes.
• Please enter the required information to complete the
registration process. Be sure to make note of any passcodes you
have entered.
3. Complete the Service Agreement
• Find the service agreement and the self-addressed envelope in
the SafeScout package.
• Sign at the bottom on the front of the service agreement.
• Place the service agreement in the self addressed stamped
envelope and mail it to Sentinel Vision.
• Your warranty will be extended to a total of two (2) years if
your agreement is received with in 30 days of registration.
4. System Test
• (You MUST register prior to moving to this phase of system
test.)
• The system test requires the telephone line to be free to
communicate.
• Press the grey “Test” button (see Figure A on page 4) on the
back of the SafeScout monitoring unit to force connect to
Sentinel Vision and register your SafeScout. Note: If your
telephone system requires that you dial an 8 or 9 prior to making
a call, refer to “Dial out with 8 or 9” in the detailed product
instruction section on page 14.
• Your SafeScout monitoring unit will announce “Connecting to
Sentinel Vision” and begin to sound a series of beeps. After
approximately 1-3 minutes you will hear, “System is registered”
from the SafeScout monitoring unit, letting you know that your
unit has communicated and received the information and that
you have registered successfully.
5. Using Your System
• Position your system using the view guide at the top of the
SafeScout monitoring unit to find the desired viewing angle.
The SafeScout monitoring unit has a 63-degree angle of view,
which will protect an area up to 40 feet by 40 feet. There is also
a clear U-shaped mounting bracket enclosed if you wish to
angle the SafeScout monitoring unit up or down, mount it to a
wall, ceiling or under a kitchen cabinet.
• There are two methods by which you can arm and disarm your
system: Either use the keypad on top of the SafeScout
monitoring unit or use the remote keyfob. To arm your system,
simply enter your code, followed by the # key (for example,
enter “1234#”) or press and hold the “arm” (lock closed) button
on the keyfob. Once the SafeScout is armed, you will hear,
“System is arming” from the SafeScout monitoring unit. You
will also hear a series of beeps from the wireless remote siren.
This “exit delay” will allow you 30 seconds to leave the
protected area. If you move in the protected area after the exit
delay beeps have stopped you will cause the SafeScout to trip
and send an alert.
• If you re-enter the protected area and your SafeScout is armed,
you will hear your remote siren beeping during the SafeScout’s
30-second entry delay time. To disarm your system, enter your
passcode followed by the # key. For example, enter “1234#” or
press the “disarm” (lock open) button on your keyfob. The siren
should stop sounding when you disarm the system. If the siren
does not stop beeping, try entering your passcode followed by
the # key a second time. Once the system is disarmed, the
SafeScout monitoring unit will state, “System is disarmed.”
• If you do not enter your passcode to disarm your system within
the 30 second entry delay, the SafeScout will initiate an alert
and the wireless siren will start sounding loudly for
approximately five minutes.
• You can always disarm your system at any time by entering in
your passcode or using the remote keyfob.
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