
How can I change the name or icon of my A/C?
Click the specific A/C’s settings and hit “Change
name and icon”.
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How can I invite other people to use my A/C?
If you want to grant access to your A/C to
other people (family members, friends,
colleagues, etc.) you can send a unique link via
multiple channels - go to the A/C settings,
choose “Share this A/C”, select an app to send
the invitation from and hit send.
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How can I set and edit schedules for my A/Cs?
You can access your devices’ schedules and
create new ones via the locations/devices
screen
To edit an existing schedule, click on it in the list
of schedules.
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How can I delete a schedule?
Just swipe the schedule you want to
delete to the right in the schedules
main screen and confirm.
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How can I setup another Smart A/C?
In the general settings (accessible via
locations/devices screen) tap “Setup a new
Sensibo device” to start the installation
process again with another device.
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How can I reset my Sensibo app user and password?
Via this page: https://home.sensibo.com/password-reset/
I get a “device is disconnected” notification in the app, what does it mean?
A few reasons can cause your smart A/C to appear as disconnected. Please
click on the notification to learn the reason (in iOS devices you’ll need to
reconnect to the Smart A/C’s network again).
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