INTRODUCTION
TROUBLESHOOTING
The SM1R is a state of the art hearing protection communication
system that allows you to retain situational awareness whilst
remaining in full contact with your two-way radio communication
device.
Situational awareness is provided by processing technology
and environmental microphones mounted within the headset.
Contact through two-way radios is enabled by the SRCK60(XX)*
cable assembly that is also provided with the headset.
Please note that the SM1R headset uses power from the two-
way radio. The SM1R must be connected by the appropriate
SRCK60(XX) cable to the radio to provide both situational
awareness and communication to the two-way radio.
1. Headset does not power up
2. Headset is switching on and off intermittently
3. The headset is not reacting to any controls
• Disconnect the headset at the Inline PTT check the connectors
are clear from any particles or fluids, then reconnect the
headset.
• Check the two-way radio is powered on, and that the two-way
radio battery is charged
• Check the two-way radio connector is properly connected to the
two-way radio. If the connector has threaded screws to hold the
connector in place, ensure these are fastened correctly.
4. Two-way radio audio is not clear or distorted
5. The headset cuts out
*SRCK60(XX) part numbers vary depending on the radio connector.
Consult your supplier for the appropriate cable.
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• Adjust the two-way radio volume at the two-way radio controls.
Setting a volume level of 50% is a good starting point.
• Check that the battery in the two-way radio is charged
6. Can’t hear any of the surrounding environment
• The headset may be in ‘Quiet mode’, or power is not present to
the headset. Press the power button on the headset to toggle
between Quiet mode and mode
7. The receiver can’t hear my voice and only can hear the
background noise
• Refer to the ‘Wearing the headset’ chapter of the manual.
Ensure that your boom microphone is set up appropriately.
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WEARING THE HEADSET
OPERATING THE HEADSET
The SM1R headset is designed to be worn with the headset sealing around
the ears. Specific examples of how to fit the headset around the ears are
covered under the ‘Fitting the headset’ section. The fit does alter slightly
depending on what style of mount is used - headband, behind the neck or
mounted to a helmet directly.
MODE:
When the headset is powered up, the unit is set into ‘ mode’*.
‘ mode’ allows full situational awareness of your surroundings
in addition to two-way radio communications.
Headset
Boom microphone
5mm
• The power button toggles between Quiet mode and mode
• The volume control buttons can be used to raise or lower the
audio level of the mode.
• * The default mode on power up can be programmed using the
Sensear app.
(1/4”)
Inline PTT
The boom microphone should be
placed approximately 5mm (1/4”) in
front of the mouth. Check to ensure
the white dot or microphone label is
facing towards you. The orientation
is essential as the microphone is
directional. If the microphone faces
a different direction, this may lead to
a reduction in transmission quality.
Two-way
radio
QUIET MODE:
By pressing the power button, this toggles ‘Quiet mode’.
Quiet mode only allows two-way radio communications to pass
through the headset.
Volume Up button
The inline PTT has a rotatable clip
Volume Down button
behind it to allow it to attach to the Power button
shirt / upper garment.
R
The inline PTT must also be
connected to the two-way radio
using the multi-pin connector.
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