Page 1
iSPOS
series
User’s Manual
(Rev.1.0)
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iSPOS Series User’s manual
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SAFETY STATEMENTS
Product Name : iSPOS
The following standards are applied only to the equipments that are
so labeled.
Europe : CE marking, VDE : EN 60950-1:2006
North America : EMI : FCC Class B
National : IEC 60950-1
CE Marking
The equipment conforms to the following Directive and Norms.
Directive : 2004/108/EC Directive: 2006/95/EC
ETSI EN 300 328 V1.7.1 : 2006
ETSI EN 301 489-17 V1.3.2 : 2008
EN 50371 : 2002
EN 60950-1 : 2006
Federal Communications Commission statement
This equipment has been tested and found to comply with the limits
for a class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
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that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This statement complies with FCC RF radiation exposure limits set
forth for an uncontrolled environment.
This device complies with Part 15 FCC RF rules. Operation is
subject to the following two conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference
that may cause undesired operation of the device.
FCC RF Spec.
Interface Mini PCI
Network Standard IEEE802.11b/g
Modulation
802.11b----CCK (11Mbps. 5.5Mbps), QPSK (2Mbps), BPSK
802.11g----OFDM
Technique Direct Sequence Spread Spectrum
Operating Frequency
2.412 ~ 2.462 GHz: North America
2.412 ~ 2.472 GHz: Europe (ETSI)
Operating Channels
1 ~ 11 for North America
1 ~ 13 for Europe (ETSI)
RF Output Power
11b:18dBm +/- 1dBm(peak)
11g: 20dBm +/- 1dBm(peak)
Antenna Dipole antenna.
Supply Voltage 3.3V
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TRADEMARKS and ACKNOWLEDGEMENTS
All brand names and trademarks used in this manual are the properties and
registered brands of their respective owners
TABLE OF CONTENTS
SAFETY STATEMENTS................................................................................................2
TRADEMARKS and ACKNOWLEDGEMENTS............................................................4
TABLE OF CONTENTS.................................................................................................4
1. SPECIFICATION........................................................................................................5
2. TERMINAL OVERVIEW AND OPERATION..............................................................8
2.1 LCD Angle Adjust..........................................................................................10
2.2 Touch Screen.................................................................................................10
2.3 Removable Hard Disk Drive .........................................................................11
2.4 Connectors....................................................................................................12
2.5 Power on........................................................................................................14
2.6 CF Card Installation and Removal...............................................................14
2.7 Wireless LAN Card Installation....................................................................15
2.8 Cash Drawer Board Installation...................................................................17
3. INSTALLATION .......................................................................................................18
3.1 Pre-installation..............................................................................................18
3.2 Mounting........................................................................................................19
4. ROTATION DISK INSTALLATION...........................................................................22
5. REGULAR MAINTENANCE....................................................................................23
5.1 Cleaning.........................................................................................................23
5.2 Touch Screen.................................................................................................23
6. TROUBLESHOOTING.............................................................................................24
6.1 General Troubleshooting..............................................................................24
6.2 LCD Troubleshooting....................................................................................24
6.3 Disk Drive Troubleshooting .........................................................................25
6.4 RAM Troubleshooting...................................................................................25
6.5 Serial Port Troubleshooting.........................................................................25
6.6 Error Messages.............................................................................................26
CAUTION.....................................................................................................................27
PRECAUTION .............................................................................................................28
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1. SPECIFICATION
Overall Dimensions
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iSPOS
Weight: 8.5 Kg
EMC:
CE、FCC Compliant、CCC
Safety:
CE、VDE、CB、CCC
CPU: Micro-FCPGA AMD LX500
(iSPOS 150)
Intel Atom N270 1.6GHz, w/512KB Cache
(iSPOS 650)
System Chipset: AMD LX+CS5536 Chipset
(iSPOS 150)
Intel 945GSE Chipset
(iSPOS 650)
BIOS: Award BIOS, 2M Support ACPI Function
(iSPOS 150)
Award BIOS, 4M Support ACPI Function
(iSPOS 650)
Standard I/O: 1 × PS/2 Port
(Keyboard)
4 × USB 2.0 Port
(3 External USB 2.0 Port, 1 Internal USB 2.0 Port)
1 × Mini Printer Port
(iSPOS 150 / iSPOS 650 P)
1 × VGA Port
(iSPOS 650 V)
1 × LAN Port
1 × Audio Port
1 × MIC Port
1 x Compact Flash type II socket for CF card
4 × RJ-48 Com Port (COM3 ~ 6)
System
Memory:
Two SODIMM DDR2 socket/ 1GB up to 2GB DDR2 533
Ethernet: REALTEK RTL8111C (10/100/1000)
Ethernet Controller Supports wake up-on-LAN function
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VGA: Microsoft Windows GDI GUI Acceleration.
Audio Interface: Codec ALC662
USB Interface: Intel 945 GSE Support 4 Port
Hard Disk Drive: SATA: 1 x socket for HDD / 1 x Compact Flash Socket
Operator Display:
Size 15” (diagonal)
Active Area 304.1 mm (H) x 228.1 mm (V)
Resolution 1024 (H) x 768 (V) x R,G,B
Display Mode Normally White
Contrast Ratio 500:1 type.
Luminance 250 cd/m² type / 350 cd/m².
Touch Screen:
Technology 5 Wire analogue resistive
Chemically strengthened backing glass.
Resolution 4096 x 4096 points
Activation Force 5.5g
Linearity 62.0%
Transparency 75%
Surface
Hardness
2H
Interface RS-232 Serial
MTBF 1,000,000 touches / spot
Power Supply:
Input Voltage 100 ~ 240Vac
Input Frequency 47 ~ 63Hz
Input Current 100-240Vac 1.5A
Output Voltage +12Vdc 5A
Operating
temperature
0°C to 40°C
Size 120mm(L) x 60mm(W) x 38mm(H)
Enclosure Water & Dust Protection (IP Rating): IP66
Note: Specifications are subject to change without notice.
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2. TERMINAL OVERVIEW AND OPERATION
iSPOS is licensed IP66 water and dust proof certification, and it is
specially developed to satisfy the needs of reliable systems in harsh
environments, safety, ergonomics, and work efficiency for the retail and
hospitality or any industrial applications. It is designed for your best
convenience and comfort, and its aluminum casing, sub nano technology
coating and ventless features help you to clean it easily.
Features :
IP66, Water and Dust
Proof
Ventless Design
Robust Aluminum
Casing
Ergonomic Design
VESA Mount standard
Fanless Design
Removable Hard Disk
Peripheral / Customer
Display (Option)
Sub Nano Coating
Wireless LAN
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iSPOS
VFD
(Option)
(Option)
Reader
Removable
Hard Disk Drive
Push ON Switch
Foot(5x)
Indicator
EXT USB
VFD Interface Cover
Card Reader
Interface Cover
HDD Cover
Antenna
Overview – iSPOS
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2.1 LCD Angle Adjust
1. In order to accommodate various operating preferences and lighting
conditions. iSPOS is equipped with a manual tilt adjustment mechanism.
The Adjustment button is located underneath the display. Refer to
diagram (1).
2. To adjust the tilt angle, press adjustment button as indicate direction.
press and fix the button in enables tilt adjustment. The tilt movement is
limited to a minimum of 34 degree and a maximum to 70 degrees. Refer
to Diagram (2)
3. After tilt angle has been adjusted, press the button again to release the
button. When adjustment button released the LCD angle is locked.
2.2 Touch Screen
Touch screen uses 5 wire analog resistive technology, mounted on a
chemically strengthened back glass, with a resolution of 4096 x 4096
touch points. iSPOS is designed so that the application accepts all user
input via the touch screen. Drivers are provided which allow the touch
screen to emulate mouse operation; therefore most mouse driven
applications will accept input from the touch screen.
Diagram (1) Diagram (2) Diagram (3)
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Waterproof plug(2x)
Screw(2x)
HDD Cover
HDD
2.3 Removable Hard Disk Drive
Removable hard disk is located left side of panel. Following drawings
illustrate removal procedure.
Caution:
A. The HDD must be fitted with HDD cover.
B. Do Not insert the HDD into the iSPOS without the HDD Cover installed
or damage to the HDD and/or the iSPOS will occur.
C. The iSPOS power must be switched off before inserting or removing
the HDD
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COM 6
COM 5
COM 3
COM 4
PS2 K/B
USB(2x)
LAN
PRINTER or VGA
AC POWER
AUDIO
MIC
Fastener(2x)
PRINTER or VGA
PS2 K/B
LAN
AUDIO
COM 3
COM 4
COM 5
COM 6
USB
USB
MIC
2.4 Connectors
Bottom View – I/O Connector Location
Chassis Inner View
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Fixing panel
COM 6
COM 5
COM 4
COM 3
Audio
MIC
PRINTER or VGA
USB(2X)
PS2 K/B
LAN
DC Power
USB
CF Card
Sillica gel plug
Sillica gel grommet
Velcro(2x)
Cable
Power Adapter Cover
Connector locations
Power Supply Enclosure
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RED ------ AC Input OK
Blue ------ Booting Mode
2.5 Power on
Turn on the unit by pressing “Push ON Switch” located under the Logo on
the front of LCD, turn off the unit manually by pressing and holding the
switch for 3 seconds. When connected to an AC source, the Power Mode
LED will illuminate automatically. The unit’s mode can be determined by
the Power Mode LED color.
2.6 CF Card Installation and Removal
2.6.1 Insert CF card as diagram (1).
Diagram (1) : CF card installation
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2.6.2 Remove the CF card by pressing black button as indicated.
2.7 Wireless LAN Card Installation
2.7.1. Insert wireless LAN card into the unit.
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2.7.2 Remove Antenna Cover from chassis.
2.7.3 Install the Water Sealing Washer and Antenna. Connect the Antenna
Connector to Wireless LAN card.
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2.8 Cash Drawer Board Installation
Install Cash drawer board as shown in diagram (2). Attach plastic
standoffs followed by the plastic screws.
plastic screw
plastic boss
plastic screw
Diagram (2) : Cash drawer board installation.
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3. INSTALLATION
It is important that before installation the iSPOS terminal's position and
environment be considered.
3.1 Pre-installation
Location: Ensure that as with any computer equipment, iSPOS terminal is
positioned in a clean and well-ventilated area away from direct sunlight
Operator’s Comfort and Safety: Operator comfort and safety should always
be of the highest priority when deciding on the location and layout of the
iSPOS system. Please note comfortable distance between operator and
touch screen; the operator should not have to stretch to reach the screen
but also should not be in a cramped position. The height of the terminal
should be which the operator can view the screen at right angles.
Clearances: iSPOS terminal should be located where there is adequate
clearance for ventilation around the terminal. Similarly, clearance around
the power supply for ventilation, as well as access to the power switch,
indicators and connectors should be allowed for. Additional consideration
should be given to ensure nothing can be placed over the fan or vent holes,
e.g. paper, rags etc.
Cable Routing: In most cases position of printers, scanners, etc. will
sometimes be necessary that cable will have to be run through counter
dividing panels and shelves. Try to keep these cables run as short as
possible, while avoiding stretching or crimping the cable. Keep iSPOS
data cables separated from other equipments, in particular motors, lighting,
refrigeration etc.
Mains AC Power Supply: AC supply for iSPOS system should be a
dedicated feed from the main power switch. Do not connect any other
equipment to this feed or damage to the iSPOS terminal or its peripherals
may result. A suggestion is to clearly identify each iSPOS terminal power
outlet as a dedicated point. The supply should have a reliable ground at
the switchboard.
Configuration: Number of methods can be used to install iSPOS,
dependant on countertop configuration, user preference and peripherals
connected. It can simply sit on the countertop, in which case care must be
taken to ensure it cannot be knocked off the countertop when bumped. It
can also be fixed to the countertop using the provided base unit or
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Waterproof plug(2x)
Screw(2x)
mounted on vesa bracket or arm. It would be impossible to cover every
installation situation in this manual so each should be considered
individually
.
3.2 Mounting
iSPOS is designed to be fitted with a base unit or with a VESA standard
mounting bracket or arm (75 mm X 75 mm; 100 mm X 100 mm) if required.
Unscrew the two screws securing the base unit to the LCD panel.
Separate the LCD Panel from the base unit by lifting the LCD panel.
Use four M4 screws to secure iSPOS LCD panel onto any VESA standard
mounting bracket or arm.
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Mounting on the ceiling
The cable assembling
sequence as follows.
1. DC IN cable x 1
2. SCSI Printer cable x 1
3. RS232 x 4
4. LAN x 1
5. PS2/KB x 1
6. USB cable x 2
7. Audio cable x 1
8. Microphone cable x 1
Cable exit (UP)
Cable exit (Side)
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75
75
100
100
Note: length of the screws must not exceed 8mm.
Location of peripherals should be considered and decided with operator
safety and comfort. The length and location of data cables to each
peripheral device should also be considered.
Once installation method and configuration has been chosen,
modifications to the counter can be made using each peripheral
manufacturer's installation instructions. Remember to allow for cable runs
through the countertop and any shelving. Usually there will be two cables
per device, one for power and one for data.
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Screw(5x)
Foot(5x)
I/O Cable
Rotation disk
I/O Cable
Foot(5x)
Screw(5x)
4. ROTATION DISK INSTALLATION
iSPOS is designed to be fitted with a 135° rotation disk to enhance flexibility.
4.1 Use a screwdriver to remove the screws from five rubber feet.
4.2 Put I/O Cable through the rotation disk, then slide the rotation disk into
lock position. (Note: The table must have a 65mm hole)
4.3 Cable management is best achieved when the iSPOS is positioned above
a hole on the table (65mm in diameter). Cables will fall directly beneath
the bench providing extra space. If the table does not have a hole for the
cables to run through, rubber feet (5) will need to be replaced so that
there is enough space between the table and the unit for cables to run
through.
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5. REGULAR MAINTENANCE
To ensure reliable operation, iSPOS should be maintained regularly,
cleaning both internally and external and checking that all connections are
secure and no cables are damaged
5.1 Cleaning
iSPOS should be cleaned with a soft and slightly damp cloth. DO NOT use
solvents or abrasives and DO NOT spray any substance directly onto the
iSPOS terminal.
Touch screen should be cleaned with a soft, slightly damp cloth in a
circular motion, from its center to outer edges.
5.2 Touch Screen
Caring For The Touch Screen: To keep touch screen in good working
condition, use only the ball of the finger to activate onscreen buttons,
never use pins, pens, pencils, and similar sharp items on the touch screen
and regularly clean with a soft slightly damp cloth. The activation pressure
for the touch screen is 5.5 grams therefore only a light touch is required,
never hit the screen or apply excessive pressure or permanent damage
will occur. If there is difficulty activating on screen buttons, the touch
screen may need calibrating.
Cleaning Clean with a soft, slightly damp cloth, wipe gently in a circular
motion from center of the screen to outside edges. Do not use solvents or
abrasives.
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6. TROUBLESHOOTING
This section contains information that will help identify and correct
problems that may arise with iSPOS．
If none of the recommendations in this chapter help identify and resolve
the problem, contact the Service Dept. of your Supplier. Before contacting,
write down the serial number of the unit, the exact syntax of any error
messages that may be displayed, all symptoms of the problem and details
of the system configuration. The more information you can provide, the
quicker dealer can identify the source of the problem and provide a
solution.
6.1 General Troubleshooting
Problem
Suggestion
You turn on the iSPOS, but it does not
respond (e.g. Nothing on either display,
no beeps).
Make sure the power cord is properly connected
to the iSPOS power Inlet and AC power outlet.
Make sure the power button is ON, and is not in
sleep mode.
External devices connected to the iSPOS
do not work
Make sure all external devices are connected
correctly as required by the application. Make
sure the device is connected to Securely to a
known working AC wall outlet.
An unrecoverable disk error occurs after
using for a prolonged period of time
Turn off the iSPOS and let it cool for a few
minutes, check that the removable hard disk
drive is firmly seated in the drive bay and
nothing is obstructing the airflow to the unit.
The iSPOS reports a parity error and the
program stops running.
Turn off the iSPOS, unplug its power cord and
remove cover to access the RAM SODIMM
memory module. Gently press down on each
removable SIMM on the mother board. If the
error persists, remove and reinstall the
SODIMM, making sure to properly align it in the
socket
6.2 LCD Troubleshooting
LCD Problem Suggestion
The LCD remains blank . Touch the screen to ensure the Power
Management is not active Make sure the
brightness and contrast settings are not set to
darkest setting, if they are they may give the
impression that the LCD is not working properly.
LCD screen not display. Check M/B SW2 (Display Mode) setting is
properly.
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6.3 Disk Drive Troubleshooting
Disk Drive Problem Suggestion
When the system is powered up, trying to
boot from the Hard Disk results in the
message: "Hard Disk failure. Strike the F1
key to continue” When the F1 key is
pressed, the message: "No boot device
available - strike F1 to continue”
Power off and reseat the hard disk drive. Check
the CMOS setup is correct for the installed
drive. If possible try another known working
hard drive. If the new drive still doesn't work the
problem will be internal either the Hard Disk
"bay” is faulty or the motherboard is faulty. If the
replacement drive works the original drive is
faulty, partition and format the drive (using the
DOS commands FDISK and FORMAT,
described in the DOS manual). WARNING : All
Data and Programs will be lost. If partitioning
and formatting doesn't correct the problem the
drive will need to be replaced
6.4 RAM Troubleshooting
RAM Problem Suggestion
The iSPOS beeps continuously when it is
turned on
For wireless I/R keyboard, move keyboard away
from Upper Part, if problem is fixed, check for
stuck keys or low batteries in the keyboard. For
wired keyboard unplug the keyboard, if problem
is fixed check for stuck keys on the keyboard. If
problem was not fixed, turn off the iSPOS,
unplug the power cord and remove the covers
to gain access to the motherboard's SODIMM
RAM modules. Carefully reseat the modules.
The iSPOS beeps four or seven times and
the LCD will not work.
As Above.
When the iSPOS is turned on, the
message "Invalid configuration information
- please run setup utility” is displayed, or
the amount of base memory and extended
memory displayed is incorrect
Run the CMOS Setup utility, make sure the
amount of base memory defined by the setup
utility is correct, if not alter them. Be sure the
amount entered matches the actual amount of
system memory on the motherboard. If the
problem persists, turn off the Upper Part, unplug
the power cord and remove the covers to gain
access to the motherboard's SIMM RAM
modules. Carefully reseat the modules. If the
problem continues, remove each SODIMM and
check for damage, the removable SODIMM may
be defective.
6.5 Serial Port Troubleshooting
Serial Port Problem Suggestion
A serial device is connected to the iSPOS,
but the serial device does not respond to
the data it is receiving from the iSPOS or
the iSPOS does not respond to data being
sent by the device.
Verify that power is being applied to the serial
device and that it is turned on. Make sure the
cable connecting the serial device to the Upper
Part serial port is properly configured for the
application. Also, Make sure the cable is
connected securely at both the Upper Part and
serial device.. Try another cable to see if the
problem is resolved. Make sure the application
software is sending data to the correct port.
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6.6 Error Messages
Error Message
Possible Cause
C: drive error Power off and reseat the hard disk drive. Run
CMOS setup utility and ensure the correct hard
disk type is entered (Auto Detect). If possible try
another known working hard drive in the iSPOS
If the new drive still does not work the problem
will be internal to the iSPOS, either the Hard
Disk "bay" is faulty or the motherboard is faulty.
If the replacement drive works, replace the
original drive and run DOS scandisk on the
drive, if the problem is not fixed, the drive is
faulty and will need to be replaced.
C: drive failure Power off and reseat the hard disk drive. Run
CMOS setup utility and ensure the correct hard
disk type is entered (Auto Detect). If possible try
another known working hard drive in the iSPOS
If the new drive still doesn't work the problem
will be internal to the iSPOS, either the Hard
Disk "bay" is faulty or the motherboard is faulty.
If the replacement drive works, replace the
original drive and run DOS scandisk on the
drive, if the problem is not fixed, the drive is
faulty and will need to be replaced.
Keyboard error Ensure the keyboard loopback plug and loop of
card reader connected properly
CMOS battery state low Make sure the battery is working properly. Run
the CMOS Setup utility and enter the correct
parameters.
CMOS system options not set Make sure the battery is working properly. Run
the CMOS Setup utility and enter the correct
parameters
CMOS display type mismatch
Make sure the battery is working properly. Run
the CMOS Setup utility and enter the correct
parameters.
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CAUTION
If any abnormal power conditions or blackout occur during
operation, immediately switch OFF the iSPOS unit at the main
power switch. Once normal power is restored, restart the iSPOS
unit.
If the Keyboard Loopback Plug has been removed from the PS/2
keyboard port for any reason, reinstall to avoid keyboard error
message during boot up. If the Keyboard Loopback Plug has been
lost, the Keyboard Y Cable can be used as an interim solution.
Keyboard Loopback Plug Keyboard Y Cable
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PRECAUTION
Specifications are subject to change without notice.
Avoid exposing the product to direct sunlight and do not use the product near
areas of high moisture.
Do not block the unit’s ventilation openings.
Do not attempt to disassemble or modify this product by yourself, as doing so
may expose you to an electric shock. All servicing should be performed by
qualified personnel and should conform to all local codes.
APOS is equipped with the specific power adapter (19V 3.2A). Do not use any
other type of adapter to operate the product. It is recommended that you only
use the manufacturer’s supplied adapter.
If any abnormal power conditions or blackouts occur during operation,
disconnect unit at the AC source immediately. Once normal power is restored,
reconnect the AC source.
To avoid unit failure or intermittent operation, check power and other I/O cables
are connected correctly.
Always unplug the power cord from the AC outlet before cleaning the product.
Use a soft cloth to clean the product. Do not use solvents or abrasives and do
not spray or pour any liquid directly onto the product’s screen or case.
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