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“Product overview”
“Getting started”
“Using the headphones”
“FAQ/If a problem occurs ...”
“Specifications”
Sennheiser electronic GmbH & Co. KG
Am Labor 1
30900 Wedemark
Germany
www.sennheiser.com
Version: 01/21 A02
Important safety instructions
Important safety instructions
▷ Read this instruction manual carefully and completely before
using the product.
▷ Always include this instruction manual when passing the product
on to third parties.
▷ Do not use the product if it is obviously defective or makes loud,
unusual (whistling or beeping) noise.
▷ Only use the product in environments where Bluetooth wireless
transmission is permitted.
Preventing damage to health and accidents
▷ Protect your hearing from high volume levels. Permanent
hearing damage may occur when headphones are used
at high volume levels for long periods of time. Sennheiser
headphones sound exceptionally good at low and medium volume
levels.
▷ The product generates stronger permanent magnetic
fields that could cause interference with cardiac pace
makers, implanted defibrillators (ICDs) and other
implants. Always maintain a distance of at least 3.94"/10 cm bet
ween the product component containing the magnet and the cardiac pacemaker, implanted defibrillator, or other implant.
▷ Do not insert the earphones too deep into your ears and never
insert them without ear adapters. Always remove the earphones
slowly and carefully from your ears.
▷ Keep the product, accessories and packaging parts out of reach
of children and pets to prevent accidents. Swallowing and cho
king hazard.
▷ Do not use the product in an environment that requires your spe-
cial attention (e.g. in traffic or when performing skilled jobs).
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Preventing damage to the product and malfunctions
▷ Always keep the product dry and do not expose it to extreme tem-
peratures (hairdryer, heater, extended exposure to sunlight, etc.)
to avoid corrosion or deformation.
▷ Use only attachments/accessories/spare parts supplied or
recommended by Sennheiser.
▷ Clean the product only with a soft, dry cloth.
Safety instructions for Lithium rechargeable batteries
WARNING
If abused or misused, the rechargeable batteries may leak.
In extreme cases, they may even present a risk of:
•explosion,
• fire development,
• heat generation,
• smoke or gas development.
2 | CX 350BT
Important safety instructions
Only use rechargeable batteries and chargers
recommended by Sennheiser.
Charge products with built-in rechargeable batteries at
ambient temperatures between 10 and 40°C/50 and
104°F.
Do not heat above 60 °C/140 °F, e.g. do not expose to
sunlight or throw into fire.
When not using the product for extended periods of
time, charge its built-in rechargeable battery regularly
(about every 3 months).
Switch rechargeable battery-powered products off after
use.
Dispose of defective products with built-in rechargeable
batteries at special collection points or return them to
your specialist dealer.
Notes on data collection and processing and on firmware updates
This product stores individual settings such as the volume, the
sound profiles and the Bluetooth connection data of paired devices.
This data is required for the operation of the product and is not trans
ferred to Sennheiser or companies commissioned by Sennheiser and
is not processed.
Using the “Sennheiser Smart Control” app, you can update the firmware of the product for free via an Internet connection. If the device
on which the app is installed is connected to the Internet, the follow
ing data is automatically transferred to and processed by Sennheiser
servers in order to provide and transfer suitable firmware updates:
hardware identifier, hardware revision number, firmware version of
the product, operating system type (Android, iOS) and version, ver
sion of the app. The data will only be used as specified and will not
be stored permanently.
If you do not want this data to be transferred and processed, do not
connect to the Internet.
Intended use/Liability
These headphones have been designed as an accessory for Bluetooth compliant devices. They are intended for wireless audio communication such as music playback and phone calls via Bluetooth
wireless technology.
It is considered improper use when the product is used for any application not named in the corresponding product documentation.
Sennheiser does not accept liability for damage arising from misuse
or improper use of this product and its attachments/accessories.
Sennheiser is not liable for damages to USB devices that are not consistent with the USB specifications. Sennheiser is not liable for
damages resulting from the loss of connection due to flat or overa
ged rechargeable batteries or exceeding the Bluetooth transmission
range.
Before putting into operation, please observe the respective country-specific regulations.
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CX 350BT | 3
Package contents
Package contents
Headphones
USB charging cable with USB-C and
USB-A connector
Silicone ear adapter set in the following sizes:
XS, S, M (pre-mounted upon delivery) and L
Quick guide
Safety guide
Online you can find:
• this detailed instruction manual and additional information
(
www.sennheiser.com/download)
• the Sennheiser Smart Control app for getting to know the headphones (www.sennheiser.com/smartcontrol)
You can find a list of accessories on the CX 350BT product
page at
partner: www.sennheiser.com > “Service & Support”.
www.sennheiser.com. Contact your local Sennheiser
4 | CX 350BT
Product overview
*
ON
OFF
PAIRING
MUSIC
TELEPHONE
7
M
1
4
3
2
5
Right R
Left L
7
5
9
8
6
Product overview
CX 350BT
Model: SEBT1
Earphones
Voice assistant button
LED
Volume + button (volume up)
Multi-function button
Volume - button (volume down)
USB-C socket for charging the rechargeable battery
Cover for USB-C socket
Microphone
CX 350BT | 5
Product overview
Overview of the LED indications of the
headphones
LEDMeaning; the headphones
lights up redare being charged
lights up blueare fully charged
flashes blueare switched on
flashes red-blue
approx. 1 min
flashes blueBluetooth pairing successful
flashes red Bluetooth pairing failed
flashes blue
pulses red
approx. 3 sec
flashes red
flashes redare switched off
If the LED does not light up immediately during charging, clean
the charging socket and charge the headphones until the LED
lights up again (
> 9).
are in Bluetooth pairing mode
are connected to a device via Bluetooth
are not connected to a device via
Bluetooth or the connection has
been lost
rechargeable battery is almost
empty
Notes on voice prompts
6 | CX 350BT
The headphones output voice prompts for the following functions.
Voice promptMeaning/headphones
“Power on” are switched on
“Power off” are switched off
“Device (1) (2) connected”are connected to device 1 or 2
“Lost connection”are not connected via Bluetooth
“Pairing” are in Bluetooth pairing mode
“Pairing successful”Bluetooth pairing successful
“Pairing failed”Bluetooth pairing failed
“Call rejected” incoming call rejected
“Call ended” call ended
Product overview
Voice promptMeaning/headphones
“Mute on” Microphone is muted, active call is
put on hold
“Mute off” Microphone is reactivated
“Recharge headset” Rechargeable battery is empty.
Recharge the headphones.
“Volume min”volume set to minimum
“Volume max”volume set to maximum
CX 350BT | 7
Getting started
USB-CUSB-A
4s
Hold
XS
S
ML
M
M
Getting started
1. Charging the rechargeable battery
The headphones' rechargeable battery is not fully charged upon delivery. Before using the headphones for the first time, charge the
rechargeable battery for a complete charging cycle without inter
ruption (> 9).
2. Installing the Smart Control app on your
smartphone
-
The Sennheiser Smart Control app allows you to use all functions
and settings of the headphones and to e.g. adjust the sound to your
liking using the equalizer (
> 12).
3. Connecting the headphones to a Bluetooth
device
Connect the headphones to your smartphone via Bluetooth (> 10).
4. Selecting suitable ear adapters for optimum
fit of the headphones
8 | CX 350BT
The perceived sound quality and bass performance depends to a
large extent on the correct fit of the headphones in the ear.
▷ Test which ear adapter size gives you the best sound quality and
the best wearing comfort.
▷ You can choose between 4 different ear adapters in size XS, S, M
and L.
The ear adapters must fit snugly in the ear canal and completely seal
your ears (
> 12).
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