Sennheiser 504312 User Manual

DECT

Comfort

call

User Guide

DW Series

nstruction manual

Contents “User Guide”

Important safety information ....................................................................... 2

Scope of delivery and overview of the DW series ...................................... 4

Base stations with components ................................................................... 4

Headsets with components ..........................................................................5

Product overview of the headsets ................................................................ 6

Overview of the DW Office – HS headset ................................................... 6

Overview of the DW Pro1/Pro2 – HS headsets ......................................... 7

Overview of the buttons .............................................................................. 8

Overview of the LEDs ..................................................................................... 9

Individually adjusting the headset ............................................................11

Putting the headset on and adjusting it ..................................................11

Labeling the headset ...................................................................................14

Testing the headset system and the sound quality ................................ 15

Adjusting the headset system using the DIP switches .........................15

Pairing the headset and the base station ...............................................17

Adjusting the audio signal by means of the dial tone ..........................18

Adjusting the volume ..................................................................................19

Adjusting the automatic audio transmission “Auto Audio” ................19

Making calls using the headset ..................................................................20

Adjusting the volume ..................................................................................20

Muting the headset’s microphone ............................................................21

If you leave the DECT range ........................................................................22

Switching between Phone and PC mode ..................................................22

Calling via the fixed line phone using the headset ................................23

Calling via the computer using the headset ............................................25

Holding a conference call ............................................................................27

Charging the headset and storing the headset system .......................... 29

Charging the headset ...................................................................................29

Switching the headset system off during extended non-use .............31

Sharing a workplace .....................................................................................32

Cleaning and maintaining the headset system ........................................ 34

Replacing the ear pads ................................................................................35

Replacing the headset’s rechargeable battery .......................................36

If a problem occurs ....................................................................................... 39

Specifications ................................................................................................41

Manufacturer Declarations ..........................................................................43

DW Series - User Guide | 1

Important safety information

왘 Please read this instruction manual carefully and completely before

using the product.

왘 Always include this instruction manual when passing the product on to

rd parties.

thi

왘 Do not use an obviously defective

product.

Preventing damage to he

왘 Do not listen at high volume levels for long periods of time to prevent

ing damage.

hear

왘 Always maintain a distance of at least 3.94” (10 cm) between the ear

s and the cardiac pacemaker or implanted defibrillator since the

cup product generates permanent magnetic fields.

왘 Keep the product, accessories and packaging parts out of reach of

children

왘 Do not use the product in situations which require special attention.

Preventing damage to the product and malfunctions

왘 Always keep the product dry and do not expose it to extreme

tem to avoid corrosion or deformation.

왘 Only use attachments/accessories supplied or recommended by

Sen

왘 Only clean the product with a soft, dry cloth.

왘 Unplug the power supply unit from the wa

disconnect the product from the mains power supply.

왘 Do not short-circuit the contacts of t

metal objects (e.g. paper clips, hair pins, earrings) come into contact with the interfaces and contacts.

왘 Only use the base station for charging DW series headsets.

and pets to prevent accidents and choking hazards.

peratures (hairdryer, heater, extended exposure to sunlight, etc.)

nheiser.

alth and accidents

ll socket to completely

he product. Make sure that no

2 | DW Series - User Guide

Intended use/Liability

The headset system can be used for cal (VoIP) and/or a telephone – for audio input/output and is intended for professional office or call center use.

It is considered improper use when this product is used for any application not named in this instruction manual.

Sennheiser does not accept liability for damage arising from abuse or misuse of this product and its attachments/accessories. The risk is to be borne by the user.

Sennheiser is not liable for damages to USB devices that are not consistent with the USB specifications.

Sennheiser is not liable for damages resulting from the loss of connection due to flat or overaged rechargeable batteries or exceeding the DECT transmission range.

ling and – together with a computer

Important safety information

Safety instructions for Lithium-P

In extreme cases, abuse or

WARNING

•explosion,

•

fire development,

• heat generation or

•smoke/gas development.

Switch rechargeable battery-powered products off after use.

Only charge rechargeable batteries at ambient temperatures between 10°C/50°F and 40°C/104°F.

Dispose of defective products with built-in rechargeable batteries at special collection points or return them to your specialist dealer.

misuse of rechargeable batteries can lead to:

olymer rechargeable batteries

Do not heat above 70°C/158°F, e.g. do not expose to sunlight or throw into a fire.

When not using rechargeable batteries for extended periods of time, charge them regularly (about every 3 months).

Only use rechargeable batteries recommended by Sennheiser and the appropriate chargers.

DW Series - User Guide | 3

Scope of delivery and overview of the DW series

Phone

USB

DW BS USB DW BS USB ML

DW BS Phone

DW BS DW BS ML

Phone

USB

Safety Guide

Quick Guide

EU/UK/US/AU

Scope of delivery and overview of the DW series

The DW series allows you to combine base stations (BS) and headsets (HS) to meet your needs. The listed headsets and base stations are compatible with each other. The DW series base stations marked with ML in their name

optimized for Microsoft

are

The scope of delivery includes – depending on the product purchased – a base station and/or a headset with corresponding components.

Base stations with components

DW BS for fixed line phone and computer

DW BS ML for fixed line phone and computer, optimized for

DW BS USB for computer

DW BS USB ML for computer, optimized for Microsoft Skype for Business

DW BS Phone for fixed line phone

Microsof



Skype for Business.

t Skype for Business

4 | DW Series - User Guide

Scope of delivery and overview of the DW series

Headsets with components

DW Office – HS monaural, with different wearing styles

DW Pro1 – HS monaural, with headband

DW Pro2 – HS binaural, with headband

DW Office – HS

DW Pro1 – HS

Quick Guide

DW Pro2 – HS

DW Series - User Guide | 5

Product overview of the headsets

Overview of the DW Office – HS headset

1 Microphone

2 Name plate

3 Headset LED

4 Link button

5 Audio button

6 Ear piece

7 Battery compartment

8 Charging contacts

6 | DW Series - User Guide

Headband

9 Charging contacts

0 Headset holder

A Ear pad

r hook adapter

B Ear hook

C Ear bud in size: S, M, L

Product overview of the headsets

DW Pro1 – HS

DW Pro2 – HS

Overview of the DW Pro1/Pro2 – HS headsets

1 Windshield

2 Microphone

3 Battery compartment

4 Ear pad

6 Name plate

7 Headset LED

8 Link button

9 Audio button

5 Headband

0 Charging contacts

DW Series - User Guide | 7

Product overview of the headsets

Overview of the buttons

Overview of the buttons of the base station

DW BS

DW BS ML

DW BS USB

DW BS USB ML

DW BS Phone

Action Functions Page

왘 Press the Phone button Selects the Phone mode 23

Establishes/disconnects the link

between headset and base station

Accepts/ends a call 23

왘 Press the PC button Selects the PC mode 25

Establishes/disconnects the link

between headset and base station

Accepts/ends a call 25

Overview of the buttons of the headset

DW Office – Headset DW Pro1/Pro2 – Headset









8 | DW Series - User Guide

Action Functions Page

왘 Press the

Link button 8

Establishes/disconnects the link between headset and base station

Accepts/ends a call 23/25

왘 Press and hold the

Switches the headset on/off 31

Link button 8 for

econds

왘 Push the

Audio button 9

pwards/downwards

왘 Press the

Audio button 9

왘 Press and hold the Link

button 8 and the

dio button 9 for

econds

Adjusts the ring tone volume, the

20 volume of the acoustic signals or the audio volume

Mutes the microphone/unmutes the

21 microphone

Changes the direction of the volume

21 up/down function of the Audio button 9

Special pairing mode 33

Product overview of the headsets

Overview of the LEDs

Overview of the LEDs of the base station

The LED icons of the PC button and the Pho base station variant.

LED of the PC button Meaning

lights up PC mode

flashes Incoming PC call

ne button are dependent on the

LED of the Phone button Meaning

lights up Phone mode

flashes Incoming telephone call

Link LED Meaning

lights up blue Active link to the headset

lights up red No link to the headset

flashes red Headset is muted

is off Standby mode, headset is within the

range of the base station, but no audio link

Charge status LED (white = lit) Meaning

LED segment 1 flashes Rechargeable battery

is almost flat

LED segments 1 – 4 are lit

Rechargeable battery is charged

DW Series - User Guide | 9

Product overview of the headsets

DW Office – HS DW Pro1/Pro2 – HS

verview of the LEDs of the headset

Headset LED Meaning

lights up blue Headset is being charged in the base

station

flashes blue slowly Active link to base station

flashes 3 time red Rechargeable battery is almost flat

is off Standby mode or headset is switched off

/headset’s rechargeable battery is fully charged

flashes blue/red Special pairing mode/direction of the

volume up/down function of the Audio button is being changed

Pairing of an additional headset with the base station/conference call

10 | DW Series - User Guide

Individually adjusting the headset

Putting the headset on and adjusting it

Using the DW Office – HS with the ear hook

1 Change wearing side – if required.

2 Click on

3 Change ear bud size – if required.

4 Adjust the ear hook height and shape – if required.

5 Fit the ear hook around your ear with

Bend the flexible ear hook so that the headset sits comfortably and securely on your ear.

6 Re-mount ear hook interface – if required – by pushing it in from the

backside of the

the ear hook adapter to the headset.

adapter.

Left wearing

Right

wearing

the ear bud placed in your ear.

3 4

M / L

5 6

DW Series - User Guide | 11

Individually adjusting the headset

2 3

Left

Right

sing the DW Office – HS with the headband

1 Replace the name plate with cheek spac

er with the basic name plate. This is necessary in order to be able to rotate the headset’s microphone boom (see diagram 3).

2 Attach the headset to the headset holder of the headband.

3 Rotate the microphone boom and adjust the headset so that the ear

sts comfortably on your right or left ear.

pad re

12 | DW Series - User Guide

Individually adjusting the headset

DW Pro1 – HS DW Pro2 – HS

2-3 cm

RightLeft

1 2

3 4

Using the DW Pro1/Pro2 – HS

1 Rotate the microphone boom.

2 Bend the microphone boom so that the microphone is about 0.8”

cm) from the corner of your mouth.

3DW Pro1 – HS: Adjust the headset so that the ear pad rests comfortably

your right or left ear.

4DW Pro2 – HS: Adjust the headset so that the ear pads rest comfortably

your ears.

DW Series - User Guide | 13

+ 32 hidden pages