Sennheiser 2020 User Manual

Instructions for use
Tourguide
System 2020
Contents
Thank you for choosing Sennheiser! We have designed this product to give you reliable operation over many years. Over 60 years of
accumulated expertise in the design and manufacture of high-quality electro-acoustic equipment have made Sennheiser a world-leading company in this field.
Please take a few moments to read these instructions carefully, as we want you to enjoy your new Sennheiser products quickly and to the fullest.
Important safety instructions ...................................................................................... 2
System components ........................................................................................................ 6
Overview of the system .................................................................................................. 7
Indications and displays on the bodypack transmitter ......................................... 13
Indications and displays on the wireless microphone ............................................ 15
Indications and displays on the receiver ................................................................... 16
Indications and displays on the charging case ........................................................ 18
The functions of the bodypack transmitter/
wireless microphone operating controls ................................................................... 20
The functions of the receiver operating controls .................................................... 21
The functions of the operating controls of the charging case ............................. 21
Putting the components into operation ................................................................ 22
Using the components ................................................................................................. 26
Switching the devices on/off ...................................................................................... 26
Adjusting the volume ................................................................................................... 28
Charging the rechargeable batteries ......................................................................... 29
Setting the channel ....................................................................................................... 32
Muting the devices ........................................................................................................ 35
Special bodypack transmitter/wireless microphone settings .............................. 36
The operating menu of the bodypack transmitter/wireless microphone .......... 42
Overview of the bodypack transmitter's operating menu .................................... 43
Overview of the wireless microphone's operating menu ...................................... 45
Care and maintenance .................................................................................................. 47
If a problem occurs... ..................................................................................................... 48
Specifications ................................................................................................................... 49
Accessories ....................................................................................................................... 51
Manufacturer declarations ......................................................................................... 52
Index ................................................................................................................................... 55
1

Important safety instructions

Important safety instructions
1. Read these instructions.
2. Keep these instructions safe. Always pass on these instructions to other users along with the devices.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use these devices near water.
6. Clean only with a dry cloth.
7. Do not block any air vents. Set up the devices in accordance with the manufacturer's instructions.
8. Do not place the devices near heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
9. Only use the type of power supply indicated on the plug. Always plug the receiver into a grounded mains outlet.
10. Make sure that the power cord can't be stepped on or pinched, especially at the plug, the power outlet and the point where it comes out of the device.
11. Only use attachments/accessories recommended by Sennheiser.
12. Only use with the carts, stands, tripods, brackets or tables specified by the manufacturer or sold with the devices. When using a cart to move the devices, be very careful when pushing it to avoid injury and prevent the cart from toppling over.
13. Unplug the devices during thunderstorms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as if the power cord is damaged, liquid has been spilled or objects have fallen into the apparatus, if the apparatus has been exposed to rain or moisture, is not working properly or has been dropped.
15. Pull the plug out of the socket to disconnect the apparatus from the mains.
16.WARNING: To reduce the risk of fire or electric shock, do not expose the apparatus to rain or moisture.
17. Do not allow water to splash or drip onto the apparatus. Do not place objects filled with water, such as vases, on the equipment.
18. Make sure that the power cord plug is always in perfect condition and is easy to get at.
2
Important safety instructions

The warning on the EZL 2020-20 L charging case

This label shown on the left is on the back of the device. The symbols have the following meanings:
This symbol warns of the risk of electric shock due to high internal voltages.
This symbol warns of the risk of electric shock. The device must not not be opened. There are no components inside the device which can be repaired by the user. Refer all repairs to qualified customer service personnel.
This symbol indicates that the manual accompanying this device contains important operating and maintenance instructions.

Overloading

Do not overload wall sockets or extension cords. This may result in fire or electric shock.

Replacement parts

When replacement parts have to be installed, ensure that the service technician uses replacement parts recommended by Sennheiser or replacement parts with the same features as the original parts. Incompatible replacement parts can cause fire, electric shock or pose other risks.

Safety check

Have the service technican perform safety checks after finishing the service or repairs to ensure that the equipment is in safe working order.
3
Important safety instructions

Danger due to high volume!

The equipment is used for commercial purposes. Commercial use is subject to the rules and regulations of the trade association responsible. Sennheiser, as the manufacturer, is therefore obliged to expressly point out possible health risks arising from use. The HDE 2020 D stethoset receivers are capable of producing sound pressure exceeding 85 dB (A). 85 dB (A) is the sound pressure corresponding to the maximum permissible volume which is by law (in some countries) allowed to affect your hearing for the duration of a working day. It is used as a basis according to the specifications of industrial medicine. Higher volumes or longer durations can damage your hearing. At higher volumes, the duration must be shortened in order to prevent hearing damage. The following are sure signs that you have been subjected to excessive noise for too long a time:
y You can hear ringing or whistling sounds in your
ears.
y You have the impression (even for a short time
only) that you can no longer hear high notes.

Normal use of the equipment

Normal use of the equipment includes:
y using the equipment for commercial purposes, y reading these instructions and, in particular, the
section “Important safety Instructions” on page 2,
y only using the equipment under the operating
conditions, as described in these instructions.
Using the equipment other than as described in these instructions or non-compliance with the operating conditions is considered improper use.
4
Important safety instructions
Keep out of the reach of children.
Do not heat above 70°C/158°F, e. g. do not expose to sunlight or throw into a fire.
Do not expose to moisture.
Do not short-circuit.
Do not dismantle or bend out of shape.
Do not mix up charged batteries.
Do not continue to use defective re­chargeable batteries.
Only use original Sennheiser re­chargeable batteries.
Observe correct polarity.
Switch rechargeable battery-pow­ered devices off after use.
Only charge rechargeable batteries with the appropriate Sennheiser chargers. When not using rechargeable bat­teries for extended periods of time, charge them regularly (about every three months). Only charge rechargeable batteries at ambient temperatures between 10°C and 40°C.
Stop charging immediately if it is obvious that the devices are faulty.
Dispose of rechargeable batteries and devices with built-in rechargea­ble batteries at special collection points or return them to your spe­cialist dealer.

Safety instructions for Li-poly and NiMH rechargeable batteries and batteries

If abused or misused, rechargeable batteries may leak. In extreme cases, they may even present
y a heat hazard, y a fire hazard, y a leakage hazard, y an explosion hazard, y a smoke or gas hazard.
Sennheiser does not accept any liability for damage arising from abuse or misuse.

Additional safety instructions for the BA 2015 accupack and for batteries

Do not solder.
Immediately remove flat batteries/ rechargeable batteries from the device.
5

System components

System components
The 2020 D Tourguide System consists of the following components which are available from your Sennheiser agent:
y EZL 2020-20 L charging case including
instructions for use of the overall system
y SK 2020 D bodypack transmitter y SKM 2020 D wireless microphone y HDE 2020 D stethoset receivers y BA 2015 accupack y Power cord y Microphone (see next section)
6

Overview of the system

Overview of the system
The 2020 D Tourguide System offers optimum digital speech transmission for guided tours e. g. in factories or museums. The use of RF transmission allows freedom of movement for all members of the group. Six preset intermodulation-free receiving frequencies offer high flexibility and adaptability.
In Europe, the 2020 D Tourguide System is approved in the frequency range 863 – 865. See the overview on page 50.

SK 2020 D bodypack transmitter

You can connect one of the following Sennheiser microphones (not included) to the bodypack transmitter:
y Clip-on microphones:
ME 2-N, ME 4-N, MKE 2-EW GOLD
y Headmics:
ME 3-N, HSP 2-EW, HSP 4-EW, HS 2-EW
y Hand-held microphones with special connecting
cable: e 815, e 825 S, e 835, e 840, e 845
In addition, you can connect any audio source (e. g. a flash / MP3 player) to the bodypack transmitter.

The SKM 2020 D wireless microphone

This extremely robust wireless microphone can be used in various tour situations. The wireless microphone is easy to configure and use.
The wireless microphone can be placed in the charging case and secured with a Velcro strap for storage and safe transportation.
7
Overview of the system

The HDE 2020 D stethoset receivers

The stethoset receivers are easy to use and comfortable to wear. The built-in display shows all the important information at a glance (receiving channel, reception quality, charge status of the built-in lithium-polymer rechargeable battery as well as the currently set volume). The rocker button allows fast and easy setting of the desired channel.
The system can be expanded at any time by adding additional stethoset receivers.

The EZL 2020-20 L charging case

The charging case simultaneously recharges the rechargeable batteries of up to 20 stethoset receivers and the accupack of the bodypack transmitter/ wireless microphone. You do not have do remove the accupack from the bodypack transmitter to recharge it. You can recharge one other accupack in addition to the bodypack transmitter. The channel copy function lets you set all receivers to the same channel at the press of a button.
Additional features of the charging case:
y Quick charge of accupacks. y Automatic detection of full charge and subsequent
switching to trickle charging so the accupacks can remain in the charger even when they have been fully charged.
y Highest possible operational reliability, since
temperature and voltage of the accupacks are monitored during charging.
y Long accupack service life due to overcharge
protection and recovery of deep-discharged accupacks.
y Safe carrying and storage of system components.
8

The operating controls

LINE
CH 03
MIC

SK 2020 D bodypack transmitter

The operating controls
Line inputMUTE switchMicrophone inputBattery compartment coverBA 2015 accupackON/OFF buttonRed LED LOW BATT/MUTEYellow LED PEAK/ rocker button
SET button
(under battery compartment cover)
Battery compartmentAntennaCharging contactsBattery compartment release buttonsDisplayBelt clip
(on the back of the bodypack transmitter)
Channel displayLock mode icon4-step battery status indicatorMIC level displayLINE level display
9
The operating controls
CH 03

The SKM 2020 D wireless microphone

  

MouthpieceHandle of wireless
microphone
Battery compartment
(hidden from view)
Display unitDisplay
Twist-cap to protect the operating controls;
you can access buttons, switches and displays by twisting off the cap:
SET button button buttonOperation and battery status indicator, red
LED (ON/LOW BATT)
ON/OFF button
with ESC function (Cancel) in operating menu
MUTE switch
Channel displayLock mode icon4-step battery status display7-step audio level display “AF”
10

The HDE 2020 D stethoset receivers

6
The operating controls
EarbowsRed/green LED for charge statusDisplayVolume control/ rocker button for channel
selection
Charging contacts
Channel display4-step battery status displayVolume displayRF signal indication
11
The operating controls

EZL 2020-20 L charging case

Charging compartment for
accupack/bodypack transmitter
Red LED CHARGE/ERRORGreen LED READYStorage place for wireless
microphone
19 charging compartments for
receivers (slaves, light blue)
LED POWERLED TEMP ERROR
12
LED COPY AVAILABLECOPY buttonCharging compartment with channel
copy function (master)
Air ventsIEC mains socketMains switch
LINE
MIC
CH 03
The operating controls

Indications and displays on the bodypack transmitter

Operation and battery status indication

The red LED LOW BATT/MUTE provides information on the current operating state of the bodypack transmitter:
Red LED off:
The bodypack transmitter is switched on and the capacity of the batteries/accupack is sufficient.
Red LED flashing:
The batteries or the BA 2015 accupack is going flat (LOW BATT).
In addition, the 4-step
the display tells how much power is left in the batteries or BA 2015 accupack:
3 bars charge status approx. 100% 2 bars charge status approx. 70% 1 bar charge status approx. 30% Battery symbol flashes LOW BATT
battery status indication
in

AF peak indication

The yellow LED PEAK lights up when the bodypack transmitter's audio input is overmodulated.
If the transmitter's audio input level is excessively high, the sound of the receivers may be distorted. In order to avoid distortion in the receivers, reduce the sensitivity of the transmitter's line and/or microphone input (see “Changing the sensitivity of the line input on the bodypack transmitter” on page 36 and see “Changing the sensitivity of the microphone input on the bodypack transmitter” on page 37).
13
The operating controls
LINE
CH 03
MIC

MUTE display

The red LED LOW BATT/MUTE lights up when the bodypack transmitter's microphone input is muted (see “Muting the devices” on page 35).
Note:
The muting function (MUTE) mutes the microphone
input
only, not the line input.

Lock mode icon

The lock mode icon appears on the display when the lock mode is activated (see “Activating/ deactivating the lock mode” on page 40).

Display backlighting

After pressing a button, the display remains backlit for approx. 30 seconds.

Display of the energy saving mode

When there is no audio signal or it is muted for 5 minutes, the bodypack transmitter switches to energy saving mode. “CH OFF” appears on the display and the transmission signal is switched off.
As soon as an audio signal reaches the bodypack transmitter, it automatically switches to normal operation and the display changes back to the channel set.
14
The operating controls
CH 03
CH 03
CH 03

Indications and displays on the wireless microphone

Operation and battery status indication

The red LED (LOW BATT/ON) indicates the current operating status of the wireless microphone:
Red LED lit:
The wireless microphone is switched on and the capacity of the batteries/BA 2015 accupack is sufficient.
Red LED flashing:
The batteries or the BA 2015 accupack is going flat (LOW BATT).
In addition, the 4-step indication in the display tells how much power is left in the batteries or BA 2015 accupack:
3 bars charge status approx. 100% 2 bars charge status approx. 70% 1 bar charge status approx. 30% Battery symbol flashes LOW BATT

Lock mode icon

The lock mode icon appears on the display when the lock mode is activated (see “Activating/ deactivating the lock mode” on page 40).

Modulation indication

The audio level (AF) display shows the wireless microphone modulation.
If the audio input level is too high, the audio level display (AF) shows full deflection for as long as overmodulation lasts. You can change modulation by changing the input sensitivity of the wireless microphone, as described on page 38.
15
The operating controls
6
CH 03

MUTE display

If the wireless microphone is muted, “MUTE” lights up in the display (see “Muting the wireless microphone” on page 35).

Display backlighting

After pressing a button, the display remains backlit for approx. 15 seconds.

Display of the energy saving mode

When there is no audio signal or it is muted for 5 minutes, the wireless transmitter switches to energy saving mode. “CH OFF” appears on the display and the transmission signal is switched off.
As soon as an audio signal reaches the wireless microphone, it automatically switches to normal operation and the display changes back to the channel set.

Indications and displays on the receiver

16

RF signal indication

The RF signal indication (tower with radio waves) on the display indicates the RF signal reception:
Tower with radio waves:
The received RF signal is sufficiently strong.
Tower without radio waves:
No RF signal is being received on the selected channel, or the received signal level is too low.
No tower, no radio waves:
The receiver is in stand-by mode. You can, however, change the settings on the receiver.
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