Sendo SNDX00 Users Guide
Table of Contents
Copyright and Legal Information.................................................................................... iii
Chapter 1 The Basics....................................................................................................................... 1
Chapter 2 Phone Calls .................................................................................................................. 27
Chapter 3 Settings and Profiles...................................................................................................... 42
Chapter 4 Contacts ....................................................................................................................... 55
Chapter 5 Messaging .................................................................................................................... 62
Chapter 6 Now! Screen.................................................................................................................79
Chapter 7 Calendar and Tasks ...................................................................................................... 83
Chapter 8 Camera ........................................................................................................................ 90
Chapter 9 Image Editor ................................................................................................................. 95
Chapter 10 Camcorder ................................................................................................................. 100
Chapter 11 MP3 Player .................................................................................................................104
Chapter 12 RealOne™ Player ........................................................................................................ 108
Chapter 13 Internet and WAP........................................................................................................ 112
Chapter 14 Games ....................................................................................................................... 123
Chapter 15 Managing Applications ............................................................................................... 127
Chapter 16 Extras .........................................................................................................................133
i Sendo X User Guide
Chapter 17 Connectivity................................................................................................................ 142
Chapter 18 Accessories ................................................................................................................. 147
Chapter 19 Troubleshooting.......................................................................................................... 152
Table of Contents
Safety Information ...................................................................................................... 158
Regulatory Compliance and SAR Statements................................................................ 164
End User Licence Agreement ....................................................................................... 172
Warranty Statements...................................................................................................175
Declaration of Conformity ...........................................................................................181
ii Sendo X User Guide
Copyright and Legal Information
Copyright and Legal Information
The wireless phone described in this guide is
approved for use on the GSM and GPRS networks
operating on the 900, 1800 (DCS/PCN) and 1900
(PCS) bands. It is approved for use in the country
where it was originally sold and may be approved
for use in other countries.
Part No. 8E30-0H011-50000, Edition 0.1 (Draft).
Copyright © Sendo 2003. All rights reserved.
SENDO is a trademark of Sendo International and/
or its affiliates. Reproduction, transfer, distribution or
storage of part or all of the contents in this document
in any form without the prior written permission of
Sendo is prohibited.
T9® Text Input is a registered trademark of Tegic
Communications. All rights reserved. T9 Text input is
licensed under one or more of the following U.S.
Patents: 5,818,437, 5,953,541, 5,945,928,
6,011,554 and additional patents are pending
worldwide. Complying with all applicable copyright
laws is the responsibility of the user.
Java and all Java-based trademarks and logos are
trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S and other countries.
The names of actual companies and products
mentioned herein may be the trademarks of their
respective owners.
This product includes software licensed from
Symbian Ltd © 1998-2003.
This product contains software licensed from Atelier.
Copyright © 2003 Atelier, All rights reserved.
Contains portions of Copyright © 2001 Symbian
Ltd.
This product contains software copyright © Beatnik,
Inc. 1996-2002.
Quick View Plus® for Symbian © 1999-2002
Stellent Chicago, Inc. All rights reserved.
Disclaimer
The information contained in this User Guide is
written for the Sendo model X phone. Sendo
reserves the right to make changes and
improvements to the products and any of the
features of the products described in this document
without prior notice.
THE CONTENTS OF THIS DOCUMENT ARE
PROVIDED "AS IS". EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE MADE IN RELATION TO
THE ACCURACY, RELIABILITY OR CONTENTS OF
THIS DOCUMENT. SENDO RESERVES THE RIGHT
TO REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE. UNDER NO
CIRCUMSTANCES SHALL SENDO BE RESPONSIBLE
FOR ANY LOSS OF DATA OR INCOME OR ANY
SPECIAL, INCIDENTAL, CONSEQUENTIAL OR
INDIRECT DAMAGES HOWSOEVER CAUSED.
iii Sendo X User Guide
Export Information
FCC/Industry Canada Notice
This phone may be subject to export regulation of
the United Kingdom and other countries. Diversion
contrary to law is prohibited. You must comply with
all applicable export laws, restrictions and
regulations of the United Kingdom or foreign
agencies or authorities, and shall not export, or
transfer for the purpose of reexport, the phone or
any part of the phone in violation of any applicable
restrictions, laws or regulations, or without all
Copyright and Legal Information
necessary approvals.
For Your Safety
You should observe and follow the guidelines given
in this manual for the safe and efficient use of your
phone. Failure to comply with these guidelines and
requirements may void your warranty and may
invalidate any approvals given to the phone. Please
see the Safety Information section of this manual
before you use the phone.
Approved Accessories Warning
Use only batteries, chargers and accessories
approved by Sendo for use with this phone model.
The use of any other types may invalidate any
warranty applying to the phone, and may be
dangerous. For availability of approved accessories,
please check with your dealer or visit
www.sendo.com.
When you disconnect the power cord of any
accessory, grasp and pull the plug, not the cord.
This phone may cause TV or radio interference (for
example, when using the phone in close proximity to
receiving equipment). The FCC or Industry Canada
can require you to stop using the phone if such
interference cannot be eliminated.
This device complies with part 15 of the FCC rules.
Operation is subject to the condition that this device
does not cause harmful interference.
Network Services
A number of features included in this guide are
called Network Services. They are special services
provided by wireless service providers. Before you
can take advantage of any of these Network
Services, you must subscribe to these service(s) from
your home service provider and obtain instructions
for their use. Some of these network services may
not be available when roaming on a network other
than your home network.
iv Sendo X User Guide
Standby and Talktime Information
Memory
Copyright and Legal Information
Your phone incorporates features that are new to the
mobile phone world. These include camera and
camcorder facilities, Email, advanced graphic
games, music & video reproduction and browsing
the Internet. To enhance the quality of reproduction
we have also incorporated a 65,536 -colour display.
The way you use this display and the features will
affect the performance of the battery and how long it
lasts between charge cycles. We have quoted
standby times and talk times that show the minimum
and maximum performance you can expect from the
battery under normal network conditions and with
the default settings as set by the factory. However,
you should be aware that playing games
(particularly with the backlight continuously switched
on), using the camera and camcorder, listening to
music and watching videos will shorten the time
available for standby and to make and receive
telephone calls.
Operation times also vary depending on network
conditions, SIM settings, charging and battery
condition, how you use your phone, and other
factors.
Your phone contains an internal memory device that
stores the software required to operate the mobile
phone, communicate with the GSM/GPRS network
and provide the user interface. We have also
included some features in this internal memory to
run additional devices, such as the camera,
camcorder, and attachable keyboard, and some
additional games and utilities. Unlike some other
mobile phones you can also load your own games
and other applications into the phone from, for
example, websites such as:
http://www.sendo.com/shop
You should be aware that the amount of internal
memory available in the phone is finite and may be
insufficient to store large numbers of applications
and media files. We have provided an additional
external memory feature on the phone that provides
more resource on which to store games, photos,
video clips and applications.
You can add to the memory capacity of your phone
by inserting a memory card.
z Warning: Remember to back up your data
frequently. Always back up all data and
programs before sending your phone in for
repair.
v Sendo X User Guide
1
Chapter 1 The Basics
The Basics
Introduction
This chapter will help you to familiarise yourself with
your Sendo X phone, enabling you to get the most
out of it.
Topics covered here include:
• How to get your phone ready for use.
• What different parts of the phone do.
• How to navigate around your phone.
• How to enter text and numbers on your phone.
• Actions which are common to different features in
your phone, for example, organising items using
folders.
• Where to get additional help about using your
phone.
In addition to telephony, your phone is equipped
with a wide range of business and entertainment
features.
The phone has a number of Personal Information
Management features, which can help you to keep
on top of a busy schedule. These include a
Calendar, Tasks feature, Contacts and Email, all of
which can be synchronised easily with your personal
computer.
The phone’s Now! screen gives speedy access to
your Calendar, Contacts, and Messages whenever
you need them - even while a call is in progress! You
can also add links to frequently used websites,
documents, and other types of file to the Now!
screen, so that all your favourites can be accessed
from the same place.
Entertainment features include:
• Camera (with flash) and Camcorder (with
sound), making it simple to take photos and
record video clips at the touch of a button, which
you can then send to your friends.
• RealOne™ player, and to watch video clips and
listen to streaming audio on the internet.
• An MP3 player and stereo headset enabling you
to listen to high quality MP3 music.
• Internet connectivity, and web browsing with the
Internet and WAP browsers. Content can be
downloaded to your phone from the Internet,
and also via wireless Bluetooth
connections.
• A selection of Java™
download further games from the Internet, for
example, from http://www.sendo.com/shop.
games. You can also
®
or infrared
Getting started
Before you can use your phone you must:
• Insert the SIM (Subscriber Identity Module) card
supplied by your service provider.
• Charge the battery.
• Install the Companion CD.
These simple steps are described on the next few
pages.
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The Basics
z Tip: You will have been supplied with a Quick
Start Guide with your Sendo X phone. This
guide provides simple step-by-step information
on getting started with your phone. Also, the
interactive tutorial (the Sendo X Experience) on
the Companion CD provides a demonstration
of the basic features of your phone.
Inserting the SIM card
1. Remove the back cover of the phone - press
down on the raised Sendo logo near the bottom
of the phone, slide the cover down and lift off.
2. Remove the SIM from its packaging as detailed
in the instructions provided with the SIM. Slide
the SIM into the socket, with the logo facing you
and the cutout towards the top of the phone (as
shown below). Make sure that the gold-coloured
contacts of the card are touching the contacts of
the phone.
3. Insert the battery with the label facing up. Align
the tabs at the top of the battery with the tabs on
the back of the phone. Slide into place and press
down.
If you need to remove the battery, ensure your phone
is switched off, pull the small tab at the bottom of the
phone and lift the battery out.
4. Replace the cover. Place the cover onto the back
of the phone and slide the cover into place
making sure the tabs click into place.
Charging the battery
You must charge the battery for at least 4 hours
before you use the phone for the first time. After this,
the battery will normally take around 2 to 3 hours to
charge.
1. Insert the connector on the charger lead into the
connector at the base of the phone.
z Note: Keep all SIM cards out of small children’s
reach. The SIM card is easily damaged by
scratches or bending, so be cautious when
inserting and removing the card.
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The Basics
2. Plug the charger into a mains AC socket. When
charging commences, the battery icon will
change into a charger cable icon (insert icon).
When the battery is fully charged, the battery
icon will reappear and you can disconnect the
charger.
z Note: When the battery is completely
discharged it may take some time for the battery
charging icon (insert icon) to appear after you
have connected the charger.
Once you connect the charger, you can switch your
phone on. If the battery is completely empty, it may
take a few minutes before you can make or receive a
call once you plug the phone into a charger.
Charging and discharging
Please observe the following precautions regarding
the use of batteries and related equipment.
Note
Note that a new battery's full performance is achieved only after
two or three complete charge and discharge cycles. Operation
times provided vary depending on network conditions, SIM
settings, charging and battery condition, how you use your
phone, and other factors. Some activities, such as playing
games, accessing the Internet or using other features, reduce talk
and standby time.
The battery can be charged and discharged hundreds of times,
but it will eventually wear out. When the operating time (talk time
and standby time) is noticeably shorter than normal, it is time to
buy a new battery.
Note
Use only batteries approved by Sendo and recharge your battery
only with the chargers approved by Sendo. When a charger is
not in use, disconnect it from the power source. Do not leave the
battery connected after the battery indicator shows that the
battery is full, or for longer than a single day, since overcharging
may shorten its life. If left unused a fully charged battery will
discharge itself over time.
Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged or worn out.
Do not short circuit the battery. All batteries can cause property
damage, injury or burns if a conductive material such as jewelry
or keys comes into contact with the exposed terminals. The
material may complete an electrical circuit and become quite
hot. Exercise care in handling your phone battery. For example,
avoid carrying your phone battery loose in a pocket or purse.
This product is designed for use with Sendo-approved batteries
only. Use of unapproved batteries may be dangerous and may
cause damage to the battery or the phone and may void your
warranty.
Leaving the battery in hot or cold places, such as in a closed car
in summer or winter conditions, may reduce the capacity and
lifetime of the battery. Always try to keep the battery between
15°C and 25°C (59°F and 77°F). A phone with a battery that has
been exposed to temperature extremes may temporarily not
work, even when the battery is fully charged.
Dispose of the battery properly. Comply with all local laws or
regulations in disposing of your battery. Do not dispose of
batteries in a fire.
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The Basics
Installing the Companion CD
The Companion CD provides:
• Sendo PC Connect software for performing
synchronisation between your Sendo X phone
and PC (see Connecting to your PC on Page 146).
• Companion software to help you learn how to
use your phone and add to/customise your
phone’s features.
z Note: The software requires a minimum
specification on your PC. See the Minimum PC
system requirements on Page 4 section below
for details.
To install the software on your PC, simply insert the
CD into your CD drive. The autorun feature will
launch the installation process automatically. Simply
follow all on-screen instructions.
z Note: If autorun is not set on your PC, then
please browse to the CD in Windows Explorer,
and run the companion.exe file.
We recommend that you register your phone with
Sendo. A link is provided in the Companion
software.
Once installed, launch the Companion software
using your normal method in Windows.
Minimum PC system requirements
Some features of your Sendo X phone package,
require a PC. The following is a list of the minimum
PC system requirements:
General requirements:
• Microsoft Windows® XP (Professional and Home
Editions), 2000, ME, 98, or 98SE.
• An internet browser (for web links only).
• Adobe® Acrobat® Reader® (included on the
Companion CD).
• VGA or compatible video graphics adapter
• CD-ROM drive.
• Keyboard.
• Mouse or compatible input device.
Additional Sendo PC Connect requirements:
• Compatible Personal Information Manager (such
as Microsoft Outlook® 98) as detailed in the
Connecting to your PC on Page 146 section. This
is required for PC synchronisation of e-mail,
calendar, contacts, and tasks.
• 65 MB of available hard disk space.
• Available infrared port, USB port or Bluetooth
connection.
4 Sendo X User Guide
1
s
Getting to know your phone
Figure 1 Your phone layout - front view
The Basics
Wrist/Neck Strap Hook
Headset Connector
Earpiece
Menu Key
Loudspeaker
Left Soft Key
Call Key
Edit Key
Voicemail
Asterisk Key (*)
Accessory Connector
Charger Connector
Call Key
External Antenna
Connector
Camera Lens
Self Portrait Mirror
Flash
Infrared (IrDA) Port
Power Key
Voice Key
Colour Screen
5-way Joypad
Right Soft Key
End Key
Clear Key
Launch Camera
Numeric Keypad
Hash Key (#)
International Acces
Key (+)
Microphone
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Figure 2 Your phone layout - rear view
The Basics
External Antenna
Connector
Camera Lens
Self Portrait Mirror
Flash
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The Basics
Switching your phone on and off
• Press the Power key p to turn your phone on.
• Press and hold the Power key p to turn your
phone off.
Speakers
The phone has two speakers:
1. Earpiece - provides the speaker functionality for
voice calls.
2. Loudspeakers - provides the speaker
functionality for voice calls (in speakerphone
mode), ring tones and device/software sound
effects.
z Warning: Do not hold the loudspeakers to your
ear when using speakerphone or audio modes.
Microphone
• Speak into the microphone during a call or to
record a voice memo or voice tag. You don’t
need to speak directly into the phone when
you’re using speakerphone mode.
Volume
• Control the volume of the earpiece and the
loudspeaker by pressing the left [ joypad key
(decrease volume) or the right ] joypad key
(increase volume). This can be done during a
call, or when a volume control view is displayed.
Display
• The phone has a colour screen, 176 x 220 pixels
in size.
• The top of the display shows a title bar, where
you can see status indicators about your phone’s
current mode, or the name of the current activity
or active feature.
• The bottom of the display shows which
commands are currently assigned to the phone’s
soft keys (see Soft keys on Page 8).
• The rest of the display shows the main screen
data. The screen display changes depending on
what you are currently doing with the phone.
When you switch on your phone, the Now! screen
is displayed.
Headset connector
• Use to connect a stereo headset. You can use a
headset to make and receive voice calls or to
listen to music and other audio. See Accessories
on Page 147 for details of using a stereo headset.
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The Basics
Now! screen
• The Now! screen displays lots of useful
information, such as whether you have any new
messages, and whether you have missed any
calls. You can customise your Now! screen to add
photos, and links to your favourite websites. See
Now! Screen on Page 79 for more information.
z Note: The Now! screen can be fully customised.
Therefore your Now! screen may contain
additional or different information to the
examples shown in this guide.
Date and time
The phone displays the current date and time in the
Now! screen. See Date and time settings on Page 48
for details of how to reset the date and time.
Changing profiles
A profile is a set of instructions for how the phone
alerts you to incoming calls and messages. There
are 5 profiles predefined on your phone - you can
edit the profiles so that they work best for you. For
more information about profiles see Profiles on
Page 53.
Voice key
• Use the Voice key t for voice dialling, to record
voice tags, and to record notes and other sound
clips.
Soft keys
• There are two soft keys on your phone – left g
and right d. They are located directly below
the display screen. Each soft key performs the
command which is displayed immediately above
it on the screen. These commands change
depending on which screen is in use.
Menu key
• The Menu key s takes you to the Menu screen,
from where you can open any of the phone’s
features.
• Press the Menu key s in the Menu screen to take
you back to the Now! screen.
• Press and hold the Menu key s to show a list of
all features which are currently in use. You can
then use this list to move quickly between
features.
!
To change your profile
1. While the phone is switched on, do a short press
on the Power key p.
2. The profile currently being used has a tick
displayed next to it. Use the up : and down ;
joypad keys to select the profile you want to use
and press OK g.
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The Basics
Call key
The Call key c:
• Answers an incoming call.
• Dials a phone number you have entered using
the numeric keypad, or a speed dial.
• Opens the call history Log feature when pressed
from the Now! screen.
• Dials a phone number you have selected from
the call history Log.
• Redials the most recently dialled number when
pressed twice from the Now! screen.
• Places a call on hold to answer a second
incoming call (if you are subscribed to a Call
Waiting service).
• Switches between an active call and a call that is
on hold.
End key
The End key f:
• Ends active data calls at any time.
• Ends a voice call when one party is on the line,
and ends the active call when multiple parties are
connected.
z Note: Conference calling is a Network Service.
Edit key
The Edit key e:
• Changes the text entry mode when inputting
data.
• Marks items in a list.
Clear key
The Clear key r:
• Backspaces over one or more characters when
you are in a text field, deleting them.
• Displays the previous screen.
z Note: In some cases you may have to press the
appropriate soft key to return to the previous
screen.
5-way joypad
• Use the joypad to move up :, down ;, left [,
or right ] (for example, in a menu or a text
field).
• The Select key A is at the centre of the joypad.
Press it to confirm a selection. The Select key’s
functionality is similar to pressing Enter on a
computer keyboard.
• Many games use the joypad - see their specific
instructions.
Numeric keypad
• Use to enter numbers and characters.
Asterisk key
• Pressing and holding the Asterisk key * switches
between text and numeric input modes. In
multitap text or predictive text modes, a short
press switches between caps, caps lock and
lowercase entry.
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The Basics
Hash key
• Press and hold the Hash key # to display a list of
symbols when you are in input mode.
Voicemail shortcut key
• To call your voice mailbox, press 1 followed by
Call f, or from the Now! screen, do a long
press on 1.
z Note: Voicemail is a Network Service. Check
with your service provider for more information.
Camera shortcut key
• To launch the Camera from the Now! screen,
press and hold 3.
WAP shortcut key
• To launch the WAP browser from the Now!
screen, press and hold 2.
Antenna
• Your phone has an internal antenna which is
located on the rear of the phone, above the
battery compartment.
External antenna connector
• This is located on the back of the phone. Use this
to connect to a different antenna; for example, a
car kit could plug into this to use with an antenna
mounted on the outside of your car.
Infrared (IrDA) port
• Align the infrared (IrDA) port with the infrared
port on another device to exchange information
between your phone and the other device.
Accessory connector
• Use this connector to attach included or optional
accessories, such as the USB cable or foldable
keyboard.
Charger connector, or in-car charger
• Plug the approved charger in here.
z Warning: Contact with the antenna affects call
quality and may cause the phone to operate at
a higher power level than otherwise needed.
For best results, avoid covering the antenna
area with your hand.
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Feature list
The Basics
z Note: The list of features shown in your phone’s Menu screen may not be identical to the list given below.
Icon Feature Description
Messaging Send, read and manage SMS (text) messages, MMS (multimedia) messages, and Emails.
Contacts Edit, store and view all your contact details.
Calendar Edit, store and view all your appointments.
Internet Browse the Internet with the Opera browser.
WAP Use WAP Internet services.
Instant messaging * See if your friends and family are online, and communicate with them faster than Email or text
Camera Use your phone as a camera whenever, wherever.
Photo Album Store and manage your photos.
Games Play advanced games. Your phone includes:
Camcorder Record video clips with sound, and play them back.
RealOne Player Play MP3, other audio files, and video clips with the built-in RealOne Player.
Tasks Store a list of outstanding tasks.
Notes Write memos and other text notes.
Calculator Do calculations on the move.
messages.
Sendo Pinball
Sendo Farm
There may be other games in the Games folder, if you have downloaded games to your phone.
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Icon Feature Description
Profiles Change the way that your phone responds to incoming calls and messages.
The Basics
Settings Set the defaults for your phone.
SIM toolkit * Operator services that may be contained on the SIM card (such as traffic, news or shopping
Doc viewer View different types of document, such as .doc, .xls, and .pdf files.
Bluetooth Connect to another compatible device via a Bluetooth connection to send or receive data.
Infrared Connect to another compatible device via an infrared connection to send or receive data.
Modem Use your phone as a modem for your laptop computer or another device. Normally located in
Log Tells you about your phone’s call history. Normally located in the Tools folder in the Menu
SIM Contacts Access any contact details that are stored on your SIM card. Normally located in the Tools
Speed dial Set up and view speed dials. Normally located in the Tools folder in the Menu screen.
Program Manager Manage any extra features that you have downloaded. Normally located in the Tools folder in
Java Apps. Manage any Java applications that you have downloaded. Normally located in the Tools folder
Memory card Access the phone’s memory card, if you have one. Normally located in the Tools folder in the
services).This may not be installed on your phone. Check with your service provider for details.
Normally located in the Connectivity folder in the Menu screen.
Normally located in the Connectivity folder in the Menu screen.
the Connectivity folder in the Menu screen.
screen.
folder in the Menu screen.
the Menu screen.
in the Menu screen.
Menu screen.
Recorder Record voice notes, voice tags, or even your own ring tones. Normally located in the Extras
Clock An alarm clock, which tells you what time it is in different time zones around the world.
folder in the Menu screen.
Normally located in the Extras folder in the Menu screen.
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Status Indicators
The Basics
Status indicators are displayed in the title bar at the
top of the phone’s display. The following table lists
some of the common status indicators and their
meanings.
Indicator Meaning
New SMS, MMS or cell broadcast message
New Email
New voicemail
New instant message
Camera flash is active
Voice call active
Data call active
Call forwarding /Call Divert
Call on hold
Missed call
Line 1
Battery level
Low battery
Battery charging
Indicator Meaning
Signal strength
No signal
GPRS available
GPRS in use
Roaming
Ringer off
Multitap text input mode, lowercase
Multitap text input mode, uppercase
Multitap text input mode, caps lock
T9 predictive text input mode, lowercase
T9 predictive text input mode, uppercase
T9 predictive text input mode, caps lock
Numeric input mode
No battery
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Navigation
The Basics
The following section describes the different ways of
navigating around your phone to accomplish tasks
quickly and easily.
Using the 5-way joypad
Use the joypad to navigate horizontally and
vertically on the screen and to move the selection
focus, so you can select the item you want.
The following table shows what actions you can take
using the joypad:
Action Navigation
Press Up : Moves the selection focus upward on the
Press Down ; Moves the selection focus downward on the
Press Right ] Moves the selection focus right on the
Press Left [ Moves the selection focus left on the screen,
Press Select A Confirms a selection that you’ve made.
screen, or scrolls up in a list.
screen or scrolls down in a list.
screen, or moves the cursor right through
characters in a text field.
or moves the cursor left through characters
in a text field (without deleting characters).
Using the navigation bar
The navigation bar is displayed just above the main
screen data, and is an aid to horizontal navigation
using the left
The navigation bar displays tabs with small arrows
to indicate that there are more views, folders, or files
to move to horizontally. (insert screen shot of
navigation bar)
[ and right ] joypad keys.
Using lists and grids
On your phone, you will find that many features use
lists and grids to display information.
• Lists are displayed vertically, and are navigated
using the up : and down ; joypad keys.
• Grids can be navigated both horizontally and
vertically, using all of the directional joypad keys.
The Menu screen displays the phone’s features in
grid format.
(insert screen shot of Menu screen)
Using the Now! screen
The Now! screen is displayed automatically when
you turn on your phone, or when your phone is
turned on but idle.
It is designed to allow you quick and easy access to
many of your phone’s key features, and allows you
to add your own links to phone features, web sites,
photos, games, or whatever you use most often.
See Now! Screen on Page 79 for more information.
Using the Menu screen
Your phone comes pre-installed with many features
that you can start using right now. For more
information about installing additional features on
your phone, see Managing Applications on
Page 127.
The Menu screen displays a grid of icons which
represent all of the currently installed features.
z Note: If your network provides a SIM Toolkit to
access special services or features on your SIM
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card, the toolkit is added to the Menu list. The
name, icon and contents of the toolkit are totally
dependent on your service provider. The name
changes to indicate the type of service, for
example “Information”. For more details,
contact your service provider.
To open a feature from the Menu screen
1. From the Now! screen, press the Menu key s.
z Tip: Press the Menu key s to switch between
the Now! screen and the Menu screen.
2. Scroll to the feature you want using the
directional joypad keys.
3. Press Select A, or press Options g and select
Open.
z Note: Only nine feature icons will fit on the
screen at a time. If more features are available,
you can see them by using the up : and down
; joypad keys to scroll through the grid.
To close a feature
• Press Options g and select Exit.
Or:
• Use the right soft key d where it is labelled Exit
or Back to step back out of the current feature.
Rearranging the Menu screen
You can rearrange the order of the Menu screen as
you like. For example, you may want to move a
feature which you use frequently, to the top of the
grid.
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To move a feature
1. Highlight the Menu icon you wish to move, using
the joypad.
2. Press Options g and select Move. A tick
appears next to the feature you have selected.
3. Navigate the screen using the joypad to where
you want to position the icon.
4. Press OK g to confirm the move.
Switching between features
If you have more than one feature open at a time,
you can switch between them by pressing and
holding the Menu key s. This causes a list of
currently open features to appear. You can then
scroll through the list using the joypad and select the
feature you want to go to by pressing Select A.
Using the Clear key
The Clear key r is used to navigate back to a
previous view, screen or feature, and also as a
backspace key when you are inputting text.
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To go back to the previous screen
• Press the Clear key r.
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To backspace and remove one character in a text
field
• Press the Clear key r.
To backspace and remove multiple characters in a
text field
• Press and hold the Clear key r.
Navigating with the soft keys
On many screens, the left soft key gis labelled
Options. Pressing the Options soft key g displays
the Options menu - a list of options that are relevant
to the screen you are viewing.
To access menu options
1. Press Options g.
2. Select the menu option you want using the
joypad, and press Select A, or Select g.
z Tip: From the top of a menu, press the up :
joypad key to move the selection focus straight
to the bottom of a menu.
To leave the Options menu without making a
selection, press d Cancel.
The right soft key d is often labelled Back or Exit.
Pressing Back d or Exit d has the same effect as
pressing the Clear key r, i.e., it takes you back to
the previous view, screen or feature.
Common actions
You may notice that the pre-installed features on
your phone share a common “look and feel”, for
example:
• menus are set out and navigated in the same
way
• colour schemes are the same
• the softkeys perform the same commands
This common design should make using the
different features on your phone easier.
The table below shows a list of commands from the
Options menu which are common to most features
on the phone (apart from those which you have
installed yourself). You can access these commands
by pressing Options g.
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Select this To
Open Open any highlighted item (feature, document,
picture, list item, etc.).
Edit Open any item for editing, e.g., contact details.
Rename Rename any item (folder, document, picture,
video clip, etc.).
Delete Delete any item. You will be prompted to
choose whether you are sure you want to delete
the item, to avoid things being deleted
accidentally.
Mark Mark several items in a list so that you can
perform an action on all of them at once. This
is useful for deleting or moving items, for
instance. A marked item has a tick displayed
next to it.
Unmark Remove the tick from previously marked items.
Create folder Create a new folder to store items in. You will
be asked to key in a name for the folder.
Move to folder Move an item or items to an existing folder. A
list of all existing folders is displayed, which you
can select from.
Find Search for the location of an item (file, picture,
contact, etc.). The phone suggests the closest
name matches, which will be narrowed down
as you type in more characters.
Entering text and numbers
You can enter text and numbers on your phone using
the keypad. Your phone supports three input modes
for entering text and numbers:
• Multitap - normal text entry mode.
• T9 - predictive text entry mode.
• Numeric - number entry mode
z Note: When you select a field that requires text
or numeric entry, the phone automatically
defaults to the appropriate input mode. The
status indicator on the title bar shows the input
mode you are currently using.
z Note: Some networks may not support all
language dependent characters.
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To switch input modes
• Press and hold the Hash # key until the status
indicator for the input mode you want is
displayed in the title bar.
• To switch between uppercase and lowercase text,
do a short press on the Hash # key.
z Tip: To set predictive text input on or off when
writing text, press the Hash # key twice in
quick succession.
Entering text in Multitap mode
When you are in Multitap mode (sometimes called
multipress mode), you enter a letter by pressing the
number key on which the letter is printed.
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z Note: Most keys have extra characters as well as
those printed on the key.
Press the key repeatedly until the required character
is displayed. The letter entered most recently is
underlined until you have completed the key presses
for the letter and moved on to the next one.
For example:
• To enter the letter “i” press 444.
• To enter the word “maria,” press 6, 2,
777, 444, 2.
If a word you are entering contains two consecutive
letters which are located on the same key, pause
after entering the first letter and wait until the
underline disappears before entering the next letter.
For example:
• To enter the word “anna,” press 2, 66
pause until the underline disappears, press
66 again and then press 2.
z Tip: You can avoid this wait by pressing the right
] joypad key after entering the first character.
To enter punctuation in Multitap mode
• Press 1 repeatedly to cycle through common
punctuation, or
• Press the Asterisk key * to display a list of
special characters. Select the symbol you want
using the joypad and press Select A or OK g.
Entering text in T9 mode
To save time when you are writing a message you
can use Tegic T9 predictive text entry. This is a builtin dictionary feature which guesses words by the
sequence of letters you are typing.
If you use T9, you only have to press each key once.
The letters change as you type, so it is important that
you ignore what is displayed on the screen until you
have finished typing completely.
For example, to enter the word "maria" you can spell
out the word with just five key presses, 6 2
7 4 2.
T9 Text input recognises that the most commonly
used word matching that numeric sequence is
"maria".
If the word which you are typing shares the same
sequence of keys with another word, the wrong word
may be displayed, but you can still select the correct
word:
• Press the Asterisk key * repeatedly to display all
matches one at a time, or
• Press the Edit key (insert symbol) and select
Dictionary then Matches from the pop-up menus,
to display all the matches in a scrollable list.
Press Select A to confirm your choice and insert a
space.
If a
? character appears after a word that you have
?
typed, it means that it is not in the phone’s
dictionary. You can add a word to the dictionary by
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pressing Spell g, keying in the word using
multitap mode, and pressing Save g.
You can also add a new word to the dictionary, or
edit a word, by pressing the Edit key (insert symbol)
and selecting Dictionary, followed by:
•Insert word - add a word up to 32 characters in
length using multitap text entry.
•Edit word - edit a word that is active (underlined).
To switch T9 mode on and off
• Press the Edit key (insert symbol) and select
Dictionary on to activate predictive text for all
features in the phone where you can enter text.
• Press the Edit key (insert symbol) and select
Dictionary off to turn off predictive text for all
features in the phone where you can enter text.
To enter text using T9 mode
1. Press and hold the Hash # key until the T9
indicator appears on the title bar.
2. Enter the key sequence that represents the word
you want to write. Remember to ignore what you
see on screen until you’ve finished typing.
3. Press Select A to accept the word displayed on
the screen and enter a space after it, or press *
to scroll through other matching words, and
select the one you want with Select A.
4. If you don’t see the word you need, press the Edit
key (insert symbol) and select Dictionary,
followed by Insert word.
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To enter a number in T9 mode
• Press and hold the desired number key, or
• Press the Edit key (insert symbol) and select Insert
number. Key in the number required and press
OK g.
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To enter punctuation in T9 mode
• Press 1 repeatedly to cycle through common
punctuation, or
• Press the Asterisk key * to display a list of
special characters. Select the symbol you want
using the joypad and press Select A or OK g.
Entering numbers in Numeric mode
Press and hold the Asterisk key * to switch to
Numeric mode and then just press the number(s)
you want to enter on the keypad. If a field only
permits a numerical entry, the input mode
automatically switches to Numeric mode.
Miscellaneous input tasks
!
To enter a space
• In Multitap or T9 mode, press 0.
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To start a new line
• Press 0 three times.
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To change between uppercase and lowercase
• When using either Multitap or T9, press the Hash
# key to change between uppercase and
lowercase.
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letter of a sentence is automatically capitalised.
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To enter a sy m b o l
• Press and hold the Asterisk * key, select the
symbol you want, and then press OK g.
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To enter an asterisk *, or a Hash sign #
• Switch to Numeric mode, and press either * or
# on the keypad.
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To delete characters
1. Press Clear r to backspace and delete a single
character.
2. Press and hold Clear r to delete an entire text
field.
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To enter the plus (+) sign for international calls
• Press and hold 0.
Securing your phone
You can secure your phone by locking the keypad,
the entire phone, or the SIM card.
z Tip: You should keep a record of any codes or
passwords that you need to unlock your phone,
but make sure they are securely stored, away
from the phone.
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To lock you r k e y p a d
• From the Now! screen, press the left soft key g
and then press Asterisk *.
Or
• Do a short press on the Power key p, and
select Lock keypad.
The keypad is now locked.
z Note: You can still receive calls and make
emergency calls when the keypad is locked.
However, one key emergency dialling ('the 9
key') does not operate.
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To unlock your keypad
• Press Unlock g and then press Asterisk *.
z Note: Locking your keypad does not prevent
unauthorised use of the phone.
Locking your phone
Locking your phone helps to prevent access to
personal data. If you switch the phone lock function
on, your phone automatically locks after a specified
time of inactivity. You must enter your phone lock
pass code before you can use the phone again.
z Note: You can still receive calls and make
emergency calls when the phone is locked.
Locking the keypad
The keypad lock turns off the keypad functionality.
This is useful if, for example, your phone is turned on
and stored in your pocket, so that you avoid
accidental key presses.
z Warning: If you forget your pass code, you may
not be able to access your phone again without
potential data or application loss. This only
applies to applications you have added to the
phone yourself. For instructions on how to reset
your phone, see Total Re s et on Page 2 1.
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To set up phone lock defaults
1. From the Menu screen, scroll to the Settings icon
and press Select A.
2. Select Security, then Phone and SIM, and then
select Lock code to enter a new, 5 digit pass
code. You must input the existing lock code first,
then you will be asked to enter your new lock
code twice. Press OK g when you have
finished.
3. Select Autolock period and enter a time period
(in minutes) after which the phone will
automatically lock itself, if no keys have been
pressed, or select None to disable the autolock.
To lock your phone
1. Press the Power key p and select Lock phone
from the list of options displayed.
2. Key in your 5-digit lock code, using the numeric
keypad. Press OK g.
To unlock your phone
1. Press Unlock g.
2. Key in your 5-digit lock code, using the numeric
keypad. Press OK g.
To turn off phone autolock
1. From the Menu screen, scroll to the Settings icon
and press Select A.
2. Select Security, then Phone and SIM, and then
Autolock period. Select None to disable the
autolock.
Locking the SIM card
Locking your SIM card should prevent use of the
phone to make a call, but you can still turn it on and
make emergency calls. When you switch your phone
on, you may be prompted for your PIN1 password,
which you must enter correctly before you can use
your phone.
If you forget your PIN1 password, you must enter a
PUK (Personal Unlock Key). This may be listed in the
information that you received with your SIM card or
it may only be available from your service provider.
z Note: Sendo cannot provide your PUK code.
Contact your service provider for information.
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To lock t h e S I M c a r d
1. From the Menu screen, scroll to the Settings icon
and press Select A.
2. Select Security, then Phone and SIM, and then
switch the PIN code request setting to On. Press
OK g.
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To unl o c k t h e S I M c a r d
1. From the Menu screen, scroll to the Settings icon
and press Select A.
2. Select Security, then Phone and SIM, and then
switch the PIN code request setting to Off. Press
OK g.
Total Reset
There is a function which allows you to reset your
phone; that is, restore all the settings and defaults
that were in place when you purchased it.
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z Warning: This function removes all applications
and data from the internal phone memory that
you may have added. Any applications or data
on a memory card will NOT be lost.
You should only use this function if you have no
other alternative. For example, if you have forgotten
or lost the passwords to unlock your phone or you
have installed an application which has damaged or
corrupted the phone.
z Tip: If you synchronise with your PC regularly,
you should be able to retrieve your Outlook
data, for example Contacts, Calendar and so
on, when you synchronise with your PC again.
z Tip: Use the Backup feature in the Sendo PC
Connect software when you add any new
applications, or after changing a lot of data.
You could then use the Restore feature, also in
the Sendo PC Connect software, to minimise
data loss.
Reset your phone
1. Turn the phone off. If you can’t turn your phone
off in the normal way, you must remove the
battery for several minutes and then reinsert it.
2. Plug in the charger. The phone will begin to
charge in off mode.
3. Press and hold the 5 key.
4. Whilst still holding the 5 key, press p.
5. A screen is displayed while the phone switches
on - but keep holding number 5 until the
following screen appears:
(insert screen shot of total reset screen)
6. Press the green tick soft key d to confirm the
reset.
7. The phone will now start up as normal. It may
take several minutes for the Now! screen to be
displayed. During this time, the display will not
change - do not remove the charger or switch
the phone off.
Memory
Your phone has a finite amount of internal memory
available, but if you have a memory card (MMC or
SD format) you can use it to supplement your
phone’s internal memory.
Shared memory
Some features on the phone share the same
memory:
• Contacts
• Messaging
• Photo Album
• Video Album
• RealOne Player
• Calendar
• Ta sk s
• Any downloaded features, including Java games.
Using any of these features will leave less memory
available for other features to use.
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If you use any of these features excessively, your
phone may display a message warning you that the
memory is running low. In this case, you should
delete some of the objects that are using up the
memory (photos, video clips, sound clips, Emails,
MMS messages, downloaded games, etc.).
Memory cards
You can use a memory card to store multimedia
objects such as photos, video clips, sound files, and
to back up information from the phone’s memory.
z Note: Keep all memory cards out of the reach of
small children.
To insert a memory card
1. Remove the back cover of the phone - press
down on the raised Sendo logo near the bottom
of the phone, slide the cover down and lift off.
2. Insert the memory card in its slot, label side up,
as shown in the figure below. Make sure that the
card is firmly in place.
Using a memory card
If you have a memory card in your phone, you can
access it from the Tools folder in the Menu screen.
Before you can use a memory card for the first time,
you must format it.
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To format a memory card ready for use
1. Use the joypad to scroll to Tools in the Menu
screen and press Select A.
2. Scroll to Memory card and press Select A.
3. Press Options g and select Format mem.
card.
4. You will be prompted whether you want to
format the memory card. Press Yes g.
z Warning: Formatting a memory card will delete
all data.
3. Replace the cover. Place the cover onto the back
of the phone and slide the cover into place
making sure the tabs click into place.
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Memory card options
When you open the Memory card feature, the
following list of commands can be accessed by
pressing Options g:
Select this To
Backup phone
mem.
Restore from card Restore information from the memory
Format mem.
card
Memory card
name
Set password Set a password that will lock your memory
Change password Change the memory card password.
Remove password Remove the memory card password. This
Unlock memory
card
Mem. in use Check how much memory is available on
Help Activate the context-sensitive help facility.
Exit Exit the Memory card feature.
Back up information from the phone’s
memory to the memory card.
card to the phone’s memory.
Format the memory card before using it
for the first time.
Allocate a name to the memory card, or
change a name already given.
card against unauthorised use. If you then
try to use the memory card in a different
phone, you will require the password. The
password can be up to 8 characters long.
Note that passwords are not available on
all memory card types.
effectively unlocks a memory card, and
means that it can then be used in another
phone without a password.
Unlock a password-protected memory
card. You will be required to enter the
password before the card is unlocked.
the memory card, and how the consumed
memory is being used.
Where to find more information
The following table is a guide to finding information
to help you use your phone.
Information about Source
Making a phone call. See the Quick Start Guide in the
box, or for more detailed
information see Making a call on
Page 2 7.
What features the phone is
supplied with.
Additional features that can
be installed on the phone.
Connecting to and
synchronising with a
personal computer.
How to use a feature. Look at the relevant section in
Text entry. See Entering text and numbers on
Up-to-date information on
your Sendo phone.
Support. http://www.sendo.com/support
Accessories. http://www.sendo.com/shop and
See Feature list on Page 11 for a
full list of pre-installed features.
See the accompanying
Companion CD, or go to:
http://www.sendo.com/shop.
See Connecting to your PC on
Page 1 46.
this guide, or use the phone’s
Help facility. See Context-
sensitive help on Page 25 for
more information.
Page 1 7.
http://www.sendo.com
the Companion.
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Context-sensitive help
Your phone has a Help facility, which you can refer
to should you have any problems working out how
any of your phone’s feature work.
To activate the Help facility
1. In the Menu screen, use the joypad to scroll to
the Help icon, and press Select A.
2. A list of all the phone’s features for which help is
available will appear. Use the up : and down
; joypad keys to scroll to the feature that you
need help with, and press Select A.
3. A list of available Help topics for the feature is
displayed. Use the joypad and Select A key to
open the one that you want.
4. Press Back d to go back to the previous
screen, or use the Options g menu to
navigate back to the previous lists.
z Tip: Press the right ] joypad key to go to an
alphabetical index of all Help topics, from which
you can select.
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