Sendo SND551 Users Manual
Contents
1 Copyright and Legal Information 1
2 Your Phone 3
3 Getting started 7
4 Menu navigation 11
5 Making a call 12
6 Answering a call 14
7 Using the contact list 15
8 Messages 17
9 Internet menu 24
10 Sounds 28
11 Extras 30
12 Settings 36
13 Services 39
14 Troubleshooting 41
15 Safety information 44
16 Regulatory Compliance and SAR Statements 48
17 End User Licence Agreement 50
18 Warranty Statement 53
1 Copyright and Legal Information
The wireless phone described in this manual is
approved for use in GSM 850 and 1900 networks.
Copyright Information
Part number: 8E30-0P261-50000, Edition 1.
Copyright Sendo 2003. All rights reserved.
Printed in the Netherlands.
SENDO is a registered trademark, or trademark, of
Sendo International Ltd. and/or its affiliates.
Reproduction, transfer, distribution or storage of
part or all of the contents in this document in any
form without the prior written permission of Sendo is
prohibited.
T9 Text Input is a registered trademar k of Tegic
Communications. All rights reserved. T9 Text input
is licensed under one or more of the following U.S.
Patents: 5,818,437, 5,953,541, 5,945,928,
6,011,554 and additional patents are pending
worldwide.
Disclaimer
The information contained in this user guide is
written for the Sendo phone model 551. Sendo
reserves the right to make changes and
improvements to the products and any of the
features of the products described in this document
without prior notice
THE CONTENTS OF THIS DOCUMENT ARE
PROVIDED "AS IS". EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY
KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS
DOCUMENT. SENDO RESERVES THE RIGHT TO
Export Information
1
REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE. UNDER NO
CIRCUMSTANCES SHALL SENDO BE
RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
The product is subject to the United States Export
Administration Regulations. Diversion contrary to
U.S. law is prohibited. You must comply with all
applicable export laws, restrictions and regulations
of the United States or foreign agencies or
authorities, and shall not export, or transfer for the
purpose of re-export, this product in violation of any
such restrictions, laws or regulations, or without all
necessary approvals. As of June 2001 under US
legal requirements, this means that the Exported
Product may not be downloaded or otherwise
exported or re-exported (i) into Cuba, Iran, Iraq,
Libya, North Korea, Sudan, Syria, the Talibancontrolled areas of Afghanistan or any other
country subject to U.S. trade sanctions covering
the downloaded software product, to individuals or
entities controlled by such countries, or to nationals
or residents of such countries other than nationals
who are lawfully admitted permanent residents of
countries not subject to such sanctions; or (ii) to
anyone on the U.S. Treasury Department's list of
Specially Designated Nationals and Blocked
Persons, the U.S. Commerce Department's Denied
Persons List, or the U.S. Commerce Department's
Entity List.
1
Copyright and Legal Inform
ation
1
For Your Safety
You should observe and follow the guidelines given
in this manual for the safe and efficient use of your
phone. Failure to comply with these guidelines and
requirements may void your warranty and may
invalidate any approvals given to the phone. Please
see the Safety information section of this manual
before you use the phone.
Approved Accessories Warning
Use only batteries, chargers and accessories
approved by Sendo for use with this phone model.
Copyright and Legal Information
The use of any other types may invalidate any
warranty applying to the phone, and may be
dangerous. For availability of approved
accessories, please check with your dealer or visit
www.sendo.com.
When you disconnect the power cord of any
accessory, grasp and pull the plug, not the cord.
Network Services
A number of features included in this guide are
called network services. They are services
provided by wireless service providers. Before you
can take advantage of any of these network
services, you must subscribe to these service(s)
from your home wireless service provider and
obtain instructions for their use. Some of these
network services may not be available when
roaming on a network other than your home
network.
FCC/Industry Canada Notice
This phone may cause TV or radio interference (for
example, when using the phone in close proximity
to receiving equipment). The FCC or Industry
Canada can require you to stop using the phone if
such interference cannot be eliminated.
This device complies with part 15 of the FCC rules.
Operation is subject to the condition that this de vice
does not cause harmful interference.
Harmful Interference (Brazil Regulatory Statement)
This equipment is a secondary type device, that is,
it is not protected against harmful interference,
even if the interference is caused by a device of the
same type, and it also cannot cause any
interference to primary type devices.
2
2 Your Phone
!Earpiece
"Display – Graphical indicators, menu options
and other information is shown here.
#Left soft key – This key performs the function
immediately above it on the display.
$Right soft key – A long press of this key will
switch the telephone on and off. It also
performs the function immediately above it
on the display.
%Quick access key – The function of this key
will vary depending on the model of your
phone. It provides quick access to a certain
function such as SIM Toolkit or messaging.
&Clear key – This erases text or takes you back
to your previous step, depending on the
context. A long press of this key takes you
back to the main screen.
'Up and down keys – Used to scroll through
menus and options.
2
Your Phone
3
2
!External Display - graphical indicators, time
Your Phone
and date are shown here.
"Charger/accessories connector - Insert the
charger connector here. This connector is
also used to connect appropriate accessories
such as a hands-free kit.
4
2
Your Phone
5
2
Symbol description
Main screen
Your Phone
In calls list
In messages list
Lists
Internet
Battery indicator
Empty icon indicates a very weak
battery level. Solid icon indicates a
fully charged battery level
Battery charging
Signal strength indicator
No bars indicates a very weak
signal
Four bars indicates a very strong
signal
Shows that a call was incoming
Shows that a call was outgoing
Indicates the messages which
have not yet been read
Indicates the messages which
have been read
In lists shows the option that is
currently activated
GPRS active
GPRS inactive GPRS active in-call
New text message
All incoming calls are diverted
Keypad locked
New voice mail message (this icon
is network dependent)
Silent mode active
Vibrate only
Alarm clock set
Shows that a call was missed
κ Indicates the smiley messages
which have not yet been read
ϕ Indicates the smiley messages
which have been read
6
3 Getting started
To use your phone, you must first insert the
SIM card supplied by your service provider,
and then charge the battery.
ζ Note: You cannot insert or remove the
SIM unless you remove the battery. If
you need to remove the battery, press
up on the tabs on the left side of the
battery and lift out.
ζ Note: Always turn your phone off before
you insert or remove the battery.
Removing the back cover
Press down on the central area at the top of
the back cover of the phone, and lift the
cover off.
Inserting the SIM card
Slide the SIM into place, starting with the left
edge first, making sure that the goldencolored contacts of the card are touching
the contacts of the phone.
ζ Note: Keep all SIM cards out of small
children’s reach. The SIM card is easily
damaged by scratches or bending, so
be cautious when inserting and
removing the card.
3
Getting started
7
3
Inserting the battery
Insert the battery into the phone, starting
with the right side first. Align the tabs on the
edge of the battery with the tabs on the
Getting started
edge of the phone. Make sure the goldencolored contacts of the battery are touching
the contacts on the phone. Push down into
place.
If you need to remove the battery, press up
on the tabs on the left side of the battery and
lift out.
ζ Note: Always turn your phone off before
you insert or remove the battery.
Charging the battery
You must charge the battery for at least 12
hours before using the phone for the first
time. After this, the battery will normally take
around 2 to 3 hours to charge.
Insert the connector on the charger lead into
the connector on the top left of the phone.
Plug the charger into a wall socket. When
charging commences, the battery icon will
change into a charger cable icon. When the
battery is fully charged, the battery icon will
reappear and you can disconnect the
charger.
Once you connect the charger, you can
switch your phone on. If the battery is
completely empty, it may take a few minutes
before you can make or receive a call once
you plug the phone into a charger.
ζ Note: When the battery is completely
discharged it may take some time for the
battery charging icon to appear after
you have connected the charger.
8
Charging and Discharging
Please observe the following notes and
precautions regarding the use of batteries
and related equipment.
Note
If you remove your battery you will find the phone’s
label on the back portion of the phone. This label
includes information about the phone, such as the
model number.
Do not remove the phone’s label. In the unlikely
event that you ever need to make a warranty claim
or seek assistance with respect to use of your
phone, you may be asked for this information.
Note that a new battery's full performance is
achieved only after two or three complete charge
and discharge cycles. The operation times provided
are reasonable estimates and may be affected by
network conditions, charging and phone usage.
The battery can be charged and discharged
hundreds of times, but it will eventually wear out.
When the operating time (talk time and standby
time) is noticeably shorter than normal, it is time to
buy a new battery.
Use only batteries approved by Sendo and
recharge your battery only with the chargers
approved by Sendo. When a charger is not in use,
disconnect it from the power source. Do not leave
the battery connected after the battery indicator
shows that the battery is full, or for longer than a
single day, since overcharging may shorten its life.
If left unused a fully charged battery will discharge
itself over time.
Note
For longer operation times, discharge the battery
from time to time by leaving your phone switched on
until it turns itself off and the battery is fully
discharged.
Do not attempt to discharge the battery by any other
means.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged or
worn out.
Do not short circuit the battery. All batteries can
cause property damage, injury or burns if a
conductive material such as jewelry or keys comes
into contact with the exposed terminals. The
material may complete an electrical circuit and
become quite hot. Exercise care in handling your
phone battery. For example, avoid carrying your
phone battery loose in a pocket or purse. This
product is designed for use with Sendo-approved
batteries only. Use of unapproved batteries may be
dangerous and may cause damage to the battery or
the phone and may void your warranty.
Leaving the battery in hot or cold places, such as in
a closed car in summer or winter conditions, may
reduce the capacity and lifetime of the battery.
Always try to keep the battery between 15°C and
25°C (59°F and 77°F). A phone with a battery that
has been exposed to temperature extremes may
temporarily not work, even when the battery is fully
charged.
Dispose of the battery properly. Comply with all
local laws or regulations in disposing of your battery.
Do not dispose of batteries in a fire.
3
Getting started
9
3
Powering up/down
To switch the phone on, press δ.
If the phone asks for a PIN code, enter the
code that is supplied with the SIM card. The
Getting started
code will be displayed as asterisks. When
complete, press
Wait a few seconds while the phone
searches for the network. Once the network
has been found, the main screen appears
and your phone is ready to be used. The
main screen shows the network name and
two icons giving the signal strength (top
right) and battery level (top left).
To switch the phone off, press and hold
δ.
γ, OK.
10
4 Menu navigation
To enter the main menu, press γ, Menu
from the main screen.
Scrolling
You can scroll through the menu using the
Up and Down keys
find the menu that you are looking for, press
γ, Select to go in. Press Back, or χ to
return to the previous level.
SIM Toolkit
Your service provider may offer some
special services or applications. The name
of the menu may change to indicate the type
of service, for example “Information”.
For more details, please contact your
service provider.
: and ;. When you
Shortcuts
( Press : from the main screen to
access the calls list. From here you can
call, save, chat and send messages to
any of the entries.
( Press
; from the main screen to
access your contacts list. From here you
can call, save, chat and send messages
to any of the entries.
( To lock/unlock the keypad, press
from the main screen. The locked
then
*
symbol, is displayed on the main
screen when the phone is locked.
( To enter/exit silent mode press
#
from the main screen. The silent
symbol, is displayed on the main
screen when the phone is in silent mode.
ζ Note: If the vibrate function is set to on,
the phone will still vibrate whilst in silent
mode.
( To enter a pause while dialing, press and
#
until the letter p appears. This will
hold
insert a pause of 3 seconds.
γ,
γ then
4
Menu navigation
11
5 Making a call
5
Dialing a number
1 Key in the area code and number that
you want to call, then press
dial.
Making a call
To delete the entire number and return to
the main screen, press and hold
2 To end the call, press
δ, End.
Making an international call
1 Press and hold 0 until the plus sign "+"
is displayed. This replaces the
international access code.
2 Enter the country code, area code, and
phone number.
γ, Call to dial.
3 Press
Making an emergency call
1 Enter 999 (or the local emergency
number).
γ, Call to dial.
2 Press
ζ Warning: The phone must be switched
on, open, properly charged and used in
a service area with adequate signal
strength to make an emergency call.
Emergency calls also may not be
possible when certain network services
or phone features are in use. Do not rely
on your wireless phone as your only
method of emergency communications.
γ, Call to
χ.
Making calls from the contact list
1 Press ; from the main screen, you can
also press
Search option.
2 Type in the first letters of the name or
scroll and find the one that you want.
3 Press
δ, Contacts then select the
γ, Call to dial.
Speed dialing
Allows you to dial a number simply by
pressing and holding the assigned key from
the main screen.
To assign a contact list entry to a key:
; to enter the contacts list and
Press
scroll to the appropriate entry. Press and
hold one of the keys
number appears on the left of the screen
beside the name. This indicates that the
speed dial is successfully assigned.
ζ Note: 1 is normally reserved for voice
mail.
Making calls using speed dial
1 Press and hold the number key assigned
to the contact you want to call.
12
2 to 9 until the key
Making a call from the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
The list stores up to 30 entries.
An icon on the left of the screen indicates the
type of call:
Incoming call
Missed call
Outgoing call
To dial a number from the redial/calls list:
: from the main screen to access
Press
the list. Scroll to the entry you want to call
and press
γ, Call to dial.
Adjusting the volume
The earpiece volume can be adjusted
during a conversation. Press
the speech louder and
quieter.
: to make
; to make it
5
Making a call
13
6 Answering a call
6
To answer a call the phone must be open.
To accept a call press
To reject a call, press
You can set up your phone so that any call
Answering a call
is automatically answered when you open
the phone. For more information please see
the Active flip answer section in the Settings
chapter.
ζ Note: If you can’t answer a call, but you
don’t want to reject it, press
silence the ringtone.
γ, Accept.
δ, Reject.
Call waiting
This feature means you are informed of a
second incoming call by an audible melody
in the earpiece.
ζ Note: Please refer to the Services
chapter of this guide for more
information on how to activate call
waiting.
δ, Reject to reject the second call.
Press
γ, Accept to put the current call on
Press
hold and activate the second call.
To end the active call and return to the held
call, press
To switch between calls, press
Options and then select the Swap option.
δ, End.
; to
γ,
ζ Note: Your network may not support call
waiting or may require you to subscribe
to this feature. If you do not have call
waiting or are roaming on another
network, accepting a second call will
end the first call. You will not be able to
switch.
In-call options
When you are in a call, you can press γ,
Options. These could be:
Contacts
Gives you access to the contact list.
Hold/Unhold
Puts the active call on hold/reactivates the
held call.
Mute/Unmute
Switches the microphone off/on.
Send message
Allows you to send a text message.
SIMToolkit
Gives you access to the SIM Toolkit.
Swap
Swaps between the current call and the
call on hold.
End all
Ends all calls.
14
7 Using the contact list
You can store up to 500 names and numbers
in the contact list on your phone.
ζ Note: You can choose to store contacts
on your SIM, but the number of contacts
you can store will vary. Check with your
service provider.
You can quickly access your contact list
entries by pressing,
screen.
Storing a name and number
To add a contact:
1 Press
screen.
2 Use the up and down keys
to scroll to the Add new option, then
press
3 Enter the area code and phone number,
then press
4 Enter the name you wish to store in the
contact list, then press
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
and numeric modes.
5 Enter the chat name that you wish to
assign to the contact.
To add a contact from the main screen:
1 From the main screen, enter the area
code and phone number you wish to
store.
; from the main
δ, Contacts from the main
: and ;
γ, Select.
γ, OK.
γ, OK. Use the
δ, Options and select Save.
2 Press
3 Enter the name you wish to store in the
contact list, then press
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
and numeric modes.
4 Enter the chat name that you wish to
assign to the contact.
γ, OK. Use the
Finding a contact
1 Press δ, Contacts from the main
screen.
2 Select Search and then press Select.
3 Use the
You can Call the contact directly from here
or view the contact list options.
ζ Note: You can check your phone
: and ; keys to find the
contact you want.
number by selecting My number from
the main menu.
Copy contacts
This option in the Contacts menu is used
to copy all the contacts that are stored on
your SIM onto your phone.
ζ Note: This option is only available when
the default is set to phone.
15
7
Using the contact list
7
Default
This option in the Contacts menu is used
to specify whether to use the names and
numbers on your phone as your default
contact list, or the names and numbers on
your SIM. Remember that you can store
up to 500 contacts on your phone!
Using the contact list
Service numbers
Your service provider may have preprogrammed some useful numbers into
your SIM card. These numbers normally
give access to special services. For more
information contact your service provider.
δ, Contacts to display the
1 Press
contact list menu, scroll using
2 Scroll to the Service no. option, then
γ, Select.
press
ζ Note: This option is only displayed if
your service provider supports service
numbers.
: ;.
Contact list options
When you have selected a name in the
contact list, you can open a list of options by
δ, Options:
pressing
Send message
Send a text message directly to this
contact.
Chat
Initiate a chat with this contact.
Change
Change the details for this contact.
Details
View the details for this contact.
Copy to SIM/Copy to phone
Copy your contact details from your SIM to
your phone or from your phone to your
SIM. This menu option depends on the
default contact list you have selected on
the main menu.
Chat Details
View chat details for this contact.
Delete
Delete this contact.
16
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