Sendo 550 User Manual
Contents
1 Copyright and Legal Information 1
2 Your phone 3
3 Getting started 7
4 Making a call 11
5 Answering a call 13
6 Calls list and contact list 14
7 Menu navigation 17
8 Messages 18
9 Internet menu 25
10 Sounds 29
11 Extras 32
12 Settings 37
13 Services 40
14 Troubleshooting 42
15 Warranty Statement 45
16 Safety Information 48
17 Regulatory Compliance and SAR Statements 52
18 End User License Agreement 54
1 Copyright and Legal Information
The wireless phone described in this manual is
approved for use in GSM 900 and 1800 networks.
Copyright Information
Part number: 8E30-18011-50002 (Edition 2).
Copyright Sendo 2003. All rights reserved.
Printed in the Netherlands.
SENDO is a registered trademark, or trademark, of
Sendo International Ltd. and/or its affiliates.
Reproduction, transfer, distribution or storage of
part or all of the contents in this document in any
form without the prior written permission of Sendo is
prohibited.
T9 Text Input is a registered trademar k of Tegic
Communications. All rights reserved. T9 Text input
is licensed under one or more of the following U.S.
Patents: 5,818,437, 5,953,541, 5,945,928,
6,011,554 and additional patents are pending
worldwide.
DISCLAIMER
The information contained in this user guide is
written for the Sendo phone model 550. Sendo
reserves the right to make changes and
improvements to the products and any of the
features of the products described in this document
without prior notice
THE CONTENTS OF THIS DOCUMENT ARE
PROVIDED "AS IS". EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY
KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS
DOCUMENT. SENDO RESERVES THE RIGHT TO
Export Information
For Your Safety
1
REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE. UNDER NO
CIRCUMSTANCES SHALL SENDO BE
RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
This phone may be subject to export regulation of
the United Kingdom and other countries. Diversion
contrary to law is prohibited. You must comply with
all applicable export laws, restrictions and
regulations of the United Kingdom or foreign
agencies or authorities, and shall not export, or
transfer for the purpose of reexport, the phone or
any part of the phone in violation of any applicable
restrictions, laws or regulations, or without all
necessary approvals.
You should observe and follow the guidelines given
in this manual for the safe and efficient use of your
phone. Failure to comply with these guidelines and
requirements may void your warranty and may
invalidate any approvals given to the phone. Please
see the Important Safety section of this manual
before you use the phone.
1
Copyright and Legal Inform
ation
1
Approved Accessories Warning
Use only batteries, chargers and accessories
approved by Sendo for use with this phone model.
The use of any other types may invalidate any
warranty applying to the phone, and may be
dangerous. For availability of approved
accessories, please check with your dealer or visit
www.sendo.com.
When you disconnect the power cord of any
accessory, grasp and pull the plug, not the cord.
Network Services
Copyright and Legal Information
A number of features included in this guide are
called network services. They are services
provided by wireless service providers. Before you
can take advantage of any of these network
services, you must subscribe to these service(s)
from your home wireless service provider and
obtain instructions for their use. Some of these
network services may not be available when
roaming on a network other than your home
network.
2
2 Your phone
Layout
! Earpiece
" Display – Graphical indicators, menu
options and other information is shown here.
# Left soft key – This key performs the function
immediately above it on the display.
$ Right soft key – A long press of this key will
switch the phone on and off. A short press of
this key performs the function immediately
above it on the display.
% Quick access key – The function of this key
will vary depending on the model of your
phone. It provides quick access to a certain
function such as messaging.
& Clear key – This erases text or takes you
back to your previous step, depending on
the context. A long press of this key takes
you back to the main screen.
' Up and down keys – Used to scroll through
menus and options.
2
Your phone
3
2
External Layout
Your phone
! Charger/accessories connector - Insert
the charger connector here. This
connector is also used to connect
appropriate accessories such as a
hands-free kit.
" Wrist/neck strap loop – Used to attach a
wrist strap or neck strap.
# External Display - Graphical indicators,
time and date are shown here.
4
Menus
2
Your phone
5
2
Symbol description
Main screen
Your phone
In calls list
In messages list
In lists
Internet
G GPRS WAP session C GSM WAP session
Battery indicator
Empty icon indicates a very weak
battery level. Solid icon indicates a
fully charged battery level
Battery charging
Signal strength indicator
No bars indicates a very weak
signal. Four bars indicates a very
strong signal
GPRS service available
GPRS service not available
Shows that a call was incoming
Shows that a call was outgoing
Indicates the messages which
have not yet been read
In lists, shows the option that is
currently activated
New text message
All incoming calls are diverted
Keypad locked
New voice mail message (this icon
is network dependent)
Silent mode active
Alarm clock set
Shows that a call was missed
Indicates the messages which
have been read
6
3 Getting started
To use your phone, you must first insert the
SIM card supplied by your service provider,
and then charge the battery.
ζ Note: You cannot insert or remove the
SIM unless you remove the battery. If
you need to remove the battery, press
up on the tabs on the left side of the
battery and lift out.
ζ Note: Always turn your phone off before
you insert or remove the battery.
Removing the back cover
Press the button, on the top of the back
cover of the phone, and lift the cover off.
Inserting the SIM card
Slide the SIM into place, starting with the left
edge first, making sure that the goldcoloured contacts of the card are touching
the contacts of the phone.
ζ Warning: Keep all SIM cards out of small
children’s reach. The SIM card is easily
damaged by scratches or bending, so
be cautious when inserting and
removing the card.
3
Getting started
7
3
Inserting the battery
Insert the battery into the phone, starting
with the right side first. Align the tabs on the
edge of the battery with the tabs on the
Getting started
edge of the phone. Make sure the goldcoloured contacts of the battery are
touching the contacts on the phone. Push
down into place.
If you need to remove the battery, press up
on the tabs on the left side of the battery and
lift out.
ζ Note: Always turn your phone off before
you insert or remove the battery.
Charging the battery
You must charge the battery for at least 12
hours before using the phone for the first
time. After this, the battery will normally take
around 2 to 3 hours to charge.
Insert the connector on the charger lead into
the connector on the top left of the phone.
Plug the charger into a wall socket. When
charging commences, the battery icon will
change into a charger cable icon. When the
battery is fully charged, the battery icon will
reappear and you can disconnect the
charger.
Once you connect the charger, you can
switch your phone on. If the battery is
completely empty, it may take a few minutes
before you can make or receive a call once
you plug the phone into a charger.
ζ Note: When the battery is completely
discharged it may take some time for the
battery charging icon to appear after
you have connected the charger.
8
Charging and Discharging
Please observe the following notes and
precautions regarding the use of batteries
and related equipment.
Note
If you remove your battery you will find the phone’s
label on the back portion of the phone. This label
includes information about the phone, such as the
model number.
Do not remove the phone’s label. In the unlikely
event that you ever need to make a warranty claim
or seek assistance with respect to use of your
phone, you may be asked for this information.
Note that a new battery's full performance is
achieved only after two or three complete charge
and discharge cycles. The operation times provided
are reasonable estimates and may be affected by
network conditions, charging and phone usage.
The battery can be charged and discharged
hundreds of times, but it will eventually wear out.
When the operating time (talk time and standby
time) is noticeably shorter than normal, it is time to
buy a new battery.
Caution: Use only batteries approved by Sendo and
recharge your battery only with the chargers
approved by Sendo. When a charger is not in use,
disconnect it from the power source. Do not leave
the battery connected after the battery indicator
shows that the battery is full, or for longer than a
single day, since overcharging may shorten its life.
If left unused a fully charged battery will discharge
itself over time.
Note
For longer operation times, discharge the battery
from time to time by leaving your phone switched on
until it turns itself off and the battery is fully
discharged.
Do not attempt to discharge the battery by any other
means.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged or
worn out.
Warning: Do not short circuit the battery. All
batteries can cause property damage, injury or
burns if a conductive material such as jewellery or
keys comes into contact with the exposed terminals.
The material may complete an electrical circuit and
become quite hot. Exercise care in handling your
phone battery. For example, avoid carrying your
phone battery loose in a pocket or purse. This
product is designed for use with Sendo-approved
batteries only. Use of unapproved batteries may be
dangerous and may cause damage to the battery or
the phone and may void your warranty.
Leaving the battery in hot or cold places, such as in
a closed car in summer or winter conditions, may
reduce the capacity and lifetime of the battery.
Always try to keep the battery between 15°C and
25°C (59°F and 77°F). A phone with a battery that
has been exposed to temperature extremes may
temporarily not work, even when the battery is fully
charged.
Dispose of the battery properly. Comply with all
local laws or regulations in disposing of your battery.
Do not dispose of batteries in a fire.
3
Getting started
9
3
Powering up/down
To switch the phone on, press δ.
If the phone asks for a PIN code, enter the
code that is supplied with the SIM card. The
Getting started
code will be displayed as asterisks. When
complete, press
Wait a few seconds while the phone
searches for the network. Once the network
has been found, the main screen appears
and your phone is ready to be used. The
main screen shows the network name and
two icons giving the signal strength (top
right) and battery level (top left).
To switch the phone off, press and
δ.
hold
γ, OK.
Screensaver
A screensaver is a picture that is displayed
when the phone is open and has been idle
for a certain amount of time. It is possible to
turn this on or off, select the delay before it
becomes active and change the picture. To
modify the screensaver settings, press
Menu, select the Settings menu and then
select the Screensaver option.
ζ Note: When the screensaver is
displayed, press
display and use the phone.
χ to return to normal
Power save
To get better battery performance, when
your phone is open it phone will
automatically switch to power save mode
after approximately 2 minutes of inactivity.
In this mode, the screen will go blank and
the backlight will be switched off.
ζ Note: When the power save mode is
active, press any key to return to normal
display.
10
γ,
4 Making a call
Dialling a number
1 Key in the area code and number that
you want to call, then press
dial.
To delete the entire number and return to
the main screen, press and hold
2 To end the call, press
Making an international call
1 Press and hold 0 until the plus sign "+"
is displayed. This replaces the
international access code.
2 Enter the country code, area code, and
phone number.
γ, Call to dial.
3 Press
Making an emergency call
1 Key in the emergency number for your
present location (e.g. 999, 911, 112 or
other official emergency number).
Emergency numbers vary by location.
γ, Call to dial.
2 Press
ζ Warning: The phone must be switched
on, open, properly charged and used in
a service area with adequate signal
strength to make an emergency call.
Emergency calls also may not be
possible when certain network services
or phone features are in use. Do not rely
on your wireless phone as your only
method of emergency communications.
γ, Call to
χ.
δ, End.
Making calls from the contact list
1 Press ; from the main screen, you can
also press
Search option.
2 Type in the first letters of the name or
scroll (using
one that you want.
3 Press
δ, Contacts then select the
: and ;) and find the
γ, Call to dial.
Speed dialling
This feature allows you to dial a number
simply by pressing and holding the
assigned key from the main screen.
Adding a speed dial number to a contact list
entry:
1 Press
δ, Contacts from the main
screen and then select the Search
option.
2 Type in the first letters of the name or
scroll and find the one that you want.
3 Press and hold one of the keys
9 until the key number appears on the
left of the screen, beside the name. This
indicates that the speed dial is
successfully assigned.
ζ Note: 1 is normally reserved for
voicemail.
Making calls using speed dial
1 Press and hold the number key assigned
to the contact you want to call.
2 to
4
Making a call
11
4
Removing a speed dial number from a
contact list entry:
1 Scroll to the name in the contact list.
Making a call
2 Press and hold the number key already
assigned to the name, until the key
number is removed from the left of the
screen, beside the name.
Making a call from the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
To dial a number from the calls list:
Press
: to access the list from the main
screen. Scroll and find the entry that you
want and press
Adjusting the volume
The earpiece volume can be adjusted
during a conversation. Press
the speech louder and
quieter.
γ, Call to dial.
; to make it
: to make
12
5 Answering a call
To answer a call the phone must be open.
To accept a call press
To reject a call, press
You can set up your phone so that any call
is automatically answered when you open
the phone. For more information please see
the Active flip answer section in the Settings
chapter.
ζ Note: If you can’t answer a call, but you
don’t want to reject it, press
silence the ringtone.
Call waiting
This feature means you are informed of a
second incoming call by an audible melody
in the earpiece.
ζ Note: Please refer to the Services
chapter of this guide for more
information on how to activate call
waiting.
δ, Reject to reject the second call.
Press
γ, Accept to put the current call on
Press
hold and activate the second call.
To end the active call and return to the held
call, press
To switch between calls, press
Options and then select the Swap option.
δ, End.
γ, Accept.
δ, Reject.
; to
γ,
ζ Note: Your network may not support call
waiting or may require you to subscribe
to this feature. If you do not have call
waiting or are roaming on another
network, accepting a second call will
end the first call (or you simply may not
be able to accept another call). You will
not be able to switch calls.
In-call options
When you are in a call, you can press γ,
Options. These could be:
Contacts
Gives you access to the contact list.
Hold/Unhold
Puts the active call on hold/reactivates the
held call.
Mute/Unmute
Switches the microphone off/on.
Send message
Allows you to send a text message.
SIMToolkit
Gives you access to the SIM Toolkit.
Swap
Swaps between the current call and the
call on hold.
End all
Ends all calls.
5
Answering a call
13
6 Calls list and contact list
6
Using the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
The list stores up to 30 entries.
An icon on the left of the screen indicates the
type of call:
ν Incoming call
Calls list and contact list
ξ Missed call
ο Outgoing call
Making a call from the calls list
Press
: to access the list. Scroll and find
the entry that you want and press
to dial.
Calls list options
When you have selected an entry in the calls
list, you can open a list of options by
δ, Options:
pressing
Save no.
Save the number to your contact list.
Chat
Initiate a chat with this entry.
Send message
Send a text message directly to this entry.
Details
View the details for this entry.
Delete
Delete this entry.
Delete all
Delete all entries in the calls list.
γ, Call
Using the contact list
You can store up to 500 names and numbers
in the contact list on your phone.
ζ Note: You can choose to store contacts
on your SIM, but the number of contacts
you can store will vary. Check with your
service provider.
You can quickly access your contact list
entries by pressing,
screen.
Storing a name and number
To add a contact:
1 Press
screen.
2 Use the up and down keys
to scroll to the Add new option, then
press
3 Enter the area code and phone number,
then press
4 Enter the name you wish to store in the
contact list, then press
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
and numeric modes.
5 Enter the chat name that you wish to
assign to the contact.
14
; from the main
δ, Contacts from the main
: and ;
γ, Select.
γ, OK.
γ, OK. Use the
To add a contact from the main screen:
1 From the main screen, enter the area
code and phone number you wish to
store.
δ, Options and select Save.
2 Press
3 Enter the name you wish to store in the
contact list, then press
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
γ, OK. Use the
and numeric modes.
4 Enter the chat name that you wish to
assign to the contact.
To add a speed dial number:
δ, Contacts from the main
1 Press
screen and then select the Search
option.
2 Type in the first letters of the name or
scroll and find the one that you want.
3 Press and hold one of the keys
9 until the key number appears on the
left of the screen, beside the name. This
indicates that the speed dial is
successfully assigned.
ζ Note: 1 is normally reserved for
2 to
voicemail.
To remove a speed dial number:
1 Scroll to the name in the contact list.
2 Press and hold the number key already
assigned to the name, until the key
number is removed from the left of the
screen, beside the name.
Finding a contact
δ, Contacts from the main
1 Press
screen.
2 Select Search and then press Select.
3 Use the
You can Call the contact directly from here
or view the contact list options.
ζ Note: You can check your phone
: and ; keys to find the
contact you want.
number by selecting My number from
the main menu.
Copy contacts
This option in the Contacts menu is used
to copy all the contacts that are stored on
your SIM onto your phone.
ζ Note: This option is only available when
the default is set to phone.
Default
This option in the Contacts menu is used
to specify whether to use the names and
numbers on your phone as your default
contact list, or the names and numbers on
your SIM. Remember that you can store
up to 500 contacts on your phone!
15
6
Calls list and contact list
6
Service numbers
Your service provider may have preprogrammed some useful numbers into
your SIM card. These numbers normally
give access to special services. For more
information contact your service provider.
δ, Contacts to display the
1 Press
Calls list and contact list
contact list menu, scroll using
2 Scroll to the Service no. option, then
γ, Select.
press
ζ Note: This option is only displayed if
your service provider supports service
numbers.
: ;.
Contact list options
When you have selected a name in the
contact list, you can open a list of options by
δ, Options:
pressing
Send message
Send a text message directly to this
contact.
Chat
Initiate a chat with this contact.
Change
Change the details for this contact.
Details
View the details for this contact.
Copy to SIM/Copy to phone
Copy your contact details from your SIM to
your phone or from your phone to your
SIM. This menu option depends on the
default contact list you have selected on
the main menu.
Chat Details
View chat details for this contact.
Delete
Delete this contact.
16
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