Sendo 550 User Manual

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1 Copyright and Legal Information 1 2 Your phone 3 3 Getting started 7 4 Making a call 11 5 Answering a call 13 6 Calls list and contact list 14 7 Menu navigation 17 8 Messages 18

9 Internet menu 25 10 Sounds 29 11 Extras 32 12 Settings 37 13 Services 40 14 Troubleshooting 42 15 Warranty Statement 45 16 Safety Information 48 17 Regulatory Compliance and SAR Statements 52 18 End User License Agreement 54

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1 Copyright and Legal Information

The wireless phone described in this manual is approved for use in GSM 900 and 1800 networks.

Copyright Information

Part number: 8E30-18011-50002 (Edition 2).

Printed in the Netherlands.

SENDO is a registered trademark, or trademark, of

Sendo International Ltd. and/or its affiliates.

Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Sendo is prohibited.

T9 Text Input is a registered trademar k of Tegic Communications. All rights reserved. T9 Text input is licensed under one or more of the following U.S. Patents: 5,818,437, 5,953,541, 5,945,928, 6,011,554 and additional patents are pending worldwide.

DISCLAIMER

The information contained in this user guide is written for the Sendo phone model 550. Sendo reserves the right to make changes and improvements to the products and any of the features of the products described in this document without prior notice

THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS". EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS DOCUMENT. SENDO RESERVES THE RIGHT TO

Export Information

For Your Safety

REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. UNDER NO CIRCUMSTANCES SHALL SENDO BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED.

This phone may be subject to export regulation of the United Kingdom and other countries. Diversion contrary to law is prohibited. You must comply with all applicable export laws, restrictions and regulations of the United Kingdom or foreign agencies or authorities, and shall not export, or transfer for the purpose of reexport, the phone or any part of the phone in violation of any applicable restrictions, laws or regulations, or without all necessary approvals.

You should observe and follow the guidelines given in this manual for the safe and efficient use of your phone. Failure to comply with these guidelines and requirements may void your warranty and may invalidate any approvals given to the phone. Please see the Important Safety section of this manual before you use the phone.

ation

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Approved Accessories Warning

Use only batteries, chargers and accessories approved by Sendo for use with this phone model. The use of any other types may invalidate any warranty applying to the phone, and may be dangerous. For availability of approved accessories, please check with your dealer or visit www.sendo.com.

When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord.

Network Services

A number of features included in this guide are called network services. They are services provided by wireless service providers. Before you can take advantage of any of these network services, you must subscribe to these service(s) from your home wireless service provider and obtain instructions for their use. Some of these network services may not be available when roaming on a network other than your home network.

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2 Your phone

Layout

! Earpiece " Display – Graphical indicators, menu

options and other information is shown here.

# Left soft key – This key performs the function

immediately above it on the display.

$ Right soft key – A long press of this key will

switch the phone on and off. A short press of this key performs the function immediately above it on the display.

% Quick access key – The function of this key

will vary depending on the model of your phone. It provides quick access to a certain function such as messaging.

& Clear key – This erases text or takes you

back to your previous step, depending on the context. A long press of this key takes you back to the main screen.

' Up and down keys – Used to scroll through

menus and options.

Your phone

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External Layout

Your phone

! Charger/accessories connector - Insert

the charger connector here. This connector is also used to connect appropriate accessories such as a hands-free kit.

" Wrist/neck strap loop – Used to attach a

wrist strap or neck strap.

# External Display - Graphical indicators,

time and date are shown here.

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Menus

Your phone

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Symbol description

Main screen

Your phone

In calls list

In messages list

In lists

Internet

G GPRS WAP session C GSM WAP session

Battery indicator Empty icon indicates a very weak battery level. Solid icon indicates a fully charged battery level

Battery charging

Signal strength indicator No bars indicates a very weak signal. Four bars indicates a very strong signal

GPRS service available GPRS service not available

Shows that a call was incoming

Shows that a call was outgoing

Indicates the messages which have not yet been read

In lists, shows the option that is currently activated

New text message

All incoming calls are diverted

Keypad locked

New voice mail message (this icon is network dependent)

Silent mode active

Alarm clock set

Shows that a call was missed

Indicates the messages which have been read

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3 Getting started

To use your phone, you must first insert the SIM card supplied by your service provider, and then charge the battery.

ζ Note: You cannot insert or remove the

SIM unless you remove the battery. If you need to remove the battery, press up on the tabs on the left side of the battery and lift out.

ζ Note: Always turn your phone off before

you insert or remove the battery.

Removing the back cover

Press the button, on the top of the back cover of the phone, and lift the cover off.

Inserting the SIM card

Slide the SIM into place, starting with the left edge first, making sure that the goldcoloured contacts of the card are touching the contacts of the phone.

ζ Warning: Keep all SIM cards out of small

children’s reach. The SIM card is easily damaged by scratches or bending, so be cautious when inserting and removing the card.

Getting started

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Inserting the battery

Insert the battery into the phone, starting with the right side first. Align the tabs on the edge of the battery with the tabs on the

Getting started

edge of the phone. Make sure the goldcoloured contacts of the battery are touching the contacts on the phone. Push down into place.

If you need to remove the battery, press up on the tabs on the left side of the battery and lift out.

ζ Note: Always turn your phone off before

you insert or remove the battery.

Charging the battery

You must charge the battery for at least 12 hours before using the phone for the first time. After this, the battery will normally take around 2 to 3 hours to charge.

Insert the connector on the charger lead into the connector on the top left of the phone. Plug the charger into a wall socket. When charging commences, the battery icon will change into a charger cable icon. When the battery is fully charged, the battery icon will reappear and you can disconnect the charger.

Once you connect the charger, you can switch your phone on. If the battery is completely empty, it may take a few minutes before you can make or receive a call once you plug the phone into a charger.

ζ Note: When the battery is completely

discharged it may take some time for the battery charging icon to appear after you have connected the charger.

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Charging and Discharging

Please observe the following notes and precautions regarding the use of batteries and related equipment.

Note

If you remove your battery you will find the phone’s label on the back portion of the phone. This label includes information about the phone, such as the model number.

Do not remove the phone’s label. In the unlikely event that you ever need to make a warranty claim or seek assistance with respect to use of your phone, you may be asked for this information.

Note that a new battery's full performance is achieved only after two or three complete charge and discharge cycles. The operation times provided are reasonable estimates and may be affected by network conditions, charging and phone usage.

The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the operating time (talk time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Caution: Use only batteries approved by Sendo and recharge your battery only with the chargers approved by Sendo. When a charger is not in use, disconnect it from the power source. Do not leave the battery connected after the battery indicator shows that the battery is full, or for longer than a single day, since overcharging may shorten its life. If left unused a fully charged battery will discharge itself over time.

Note

For longer operation times, discharge the battery from time to time by leaving your phone switched on until it turns itself off and the battery is fully discharged.

Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose.

Never use any charger or battery that is damaged or worn out.

Warning: Do not short circuit the battery. All batteries can cause property damage, injury or burns if a conductive material such as jewellery or keys comes into contact with the exposed terminals. The material may complete an electrical circuit and become quite hot. Exercise care in handling your phone battery. For example, avoid carrying your phone battery loose in a pocket or purse. This product is designed for use with Sendo-approved batteries only. Use of unapproved batteries may be dangerous and may cause damage to the battery or the phone and may void your warranty.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, may reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A phone with a battery that has been exposed to temperature extremes may temporarily not work, even when the battery is fully charged.

Dispose of the battery properly. Comply with all local laws or regulations in disposing of your battery. Do not dispose of batteries in a fire.

Getting started

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Powering up/down

To switch the phone on, press δ.

If the phone asks for a PIN code, enter the code that is supplied with the SIM card. The

Getting started

code will be displayed as asterisks. When complete, press

Wait a few seconds while the phone searches for the network. Once the network has been found, the main screen appears and your phone is ready to be used. The main screen shows the network name and two icons giving the signal strength (top right) and battery level (top left).

To switch the phone off, press and

δ.

hold

γ, OK.

Screensaver

A screensaver is a picture that is displayed when the phone is open and has been idle for a certain amount of time. It is possible to turn this on or off, select the delay before it becomes active and change the picture. To modify the screensaver settings, press

Menu, select the Settings menu and then

select the Screensaver option.

ζ Note: When the screensaver is

displayed, press display and use the phone.

χ to return to normal

Power save

To get better battery performance, when your phone is open it phone will automatically switch to power save mode after approximately 2 minutes of inactivity. In this mode, the screen will go blank and the backlight will be switched off.

ζ Note: When the power save mode is

active, press any key to return to normal display.

γ,

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4 Making a call

Dialling a number

1 Key in the area code and number that

you want to call, then press dial.

To delete the entire number and return to the main screen, press and hold

2 To end the call, press

Making an international call

1 Press and hold 0 until the plus sign "+"

is displayed. This replaces the international access code.

2 Enter the country code, area code, and

phone number.

γ, Call to dial.

3 Press

Making an emergency call

1 Key in the emergency number for your

present location (e.g. 999, 911, 112 or other official emergency number). Emergency numbers vary by location.

γ, Call to dial.

2 Press

ζ Warning: The phone must be switched

on, open, properly charged and used in a service area with adequate signal strength to make an emergency call. Emergency calls also may not be possible when certain network services or phone features are in use. Do not rely on your wireless phone as your only method of emergency communications.

γ, Call to

χ.

δ, End.

Making calls from the contact list

1 Press ; from the main screen, you can

also press

Search option.

2 Type in the first letters of the name or

scroll (using one that you want.

3 Press

δ, Contacts then select the

: and ;) and find the

γ, Call to dial.

Speed dialling

This feature allows you to dial a number simply by pressing and holding the assigned key from the main screen.

Adding a speed dial number to a contact list entry:

1 Press

δ, Contacts from the main

screen and then select the Search option.

2 Type in the first letters of the name or

scroll and find the one that you want.

3 Press and hold one of the keys

9 until the key number appears on the

left of the screen, beside the name. This indicates that the speed dial is successfully assigned.

ζ Note: 1 is normally reserved for

voicemail.

Making calls using speed dial

1 Press and hold the number key assigned

to the contact you want to call.

2 to

Making a call

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Removing a speed dial number from a contact list entry:

1 Scroll to the name in the contact list.

Making a call

2 Press and hold the number key already

assigned to the name, until the key number is removed from the left of the screen, beside the name.

Making a call from the calls list

The phone stores a list of your recent incoming, outgoing and missed calls.

To dial a number from the calls list:

Press

: to access the list from the main

screen. Scroll and find the entry that you want and press

Adjusting the volume

The earpiece volume can be adjusted during a conversation. Press the speech louder and quieter.

γ, Call to dial.

; to make it

: to make

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5 Answering a call

To answer a call the phone must be open.

To accept a call press

To reject a call, press

You can set up your phone so that any call is automatically answered when you open the phone. For more information please see the Active flip answer section in the Settings chapter.

ζ Note: If you can’t answer a call, but you

don’t want to reject it, press silence the ringtone.

Call waiting

This feature means you are informed of a second incoming call by an audible melody in the earpiece.

ζ Note: Please refer to the Services

chapter of this guide for more information on how to activate call waiting.

δ, Reject to reject the second call.

Press

γ, Accept to put the current call on

Press hold and activate the second call.

To end the active call and return to the held call, press

To switch between calls, press

Options and then select the Swap option.

δ, End.

γ, Accept.

δ, Reject.

; to

γ,

ζ Note: Your network may not support call

waiting or may require you to subscribe to this feature. If you do not have call waiting or are roaming on another network, accepting a second call will end the first call (or you simply may not be able to accept another call). You will not be able to switch calls.

In-call options

When you are in a call, you can press γ,

Options. These could be:

Contacts

Gives you access to the contact list.

Hold/Unhold

Puts the active call on hold/reactivates the held call.

Mute/Unmute

Switches the microphone off/on.

Send message

Allows you to send a text message.

SIMToolkit

Gives you access to the SIM Toolkit.

Swap

Swaps between the current call and the call on hold.

End all

Ends all calls.

Answering a call

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6 Calls list and contact list

Using the calls list

The phone stores a list of your recent incoming, outgoing and missed calls.

The list stores up to 30 entries.

An icon on the left of the screen indicates the type of call:

ν Incoming call

Calls list and contact list

ξ Missed call ο Outgoing call

Making a call from the calls list

Press

: to access the list. Scroll and find

the entry that you want and press to dial.

Calls list options

When you have selected an entry in the calls list, you can open a list of options by

δ, Options:

pressing

Save no.

Save the number to your contact list.

Chat

Initiate a chat with this entry.

Send message

Send a text message directly to this entry.

Details

View the details for this entry.

Delete

Delete this entry.

Delete all

Delete all entries in the calls list.

γ, Call

Using the contact list

You can store up to 500 names and numbers in the contact list on your phone.

ζ Note: You can choose to store contacts

on your SIM, but the number of contacts you can store will vary. Check with your service provider.

You can quickly access your contact list entries by pressing, screen.

Storing a name and number

To add a contact:

1 Press

screen.

2 Use the up and down keys

to scroll to the Add new option, then press

3 Enter the area code and phone number,

then press

4 Enter the name you wish to store in the

contact list, then press keypad as explained in the Messages section to enter the characters and to switch between lower case, upper case, and numeric modes.

5 Enter the chat name that you wish to

assign to the contact.

; from the main

δ, Contacts from the main

: and ;

γ, Select.

γ, OK.

γ, OK. Use the

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To add a contact from the main screen:

1 From the main screen, enter the area

code and phone number you wish to store.

δ, Options and select Save.

2 Press

3 Enter the name you wish to store in the

contact list, then press keypad as explained in the Messages section to enter the characters and to switch between lower case, upper case,

γ, OK. Use the

and numeric modes.

4 Enter the chat name that you wish to

assign to the contact.

To add a speed dial number:

δ, Contacts from the main

1 Press

screen and then select the Search option.

2 Type in the first letters of the name or

scroll and find the one that you want.

3 Press and hold one of the keys

9 until the key number appears on the

left of the screen, beside the name. This indicates that the speed dial is successfully assigned.

ζ Note: 1 is normally reserved for

2 to

voicemail.

To remove a speed dial number:

1 Scroll to the name in the contact list.

2 Press and hold the number key already

assigned to the name, until the key

number is removed from the left of the screen, beside the name.

Finding a contact

δ, Contacts from the main

1 Press

screen.

2 Select Search and then press Select.

3 Use the

You can Call the contact directly from here or view the contact list options.

ζ Note: You can check your phone

: and ; keys to find the

contact you want.

number by selecting My number from the main menu.

Copy contacts

This option in the Contacts menu is used to copy all the contacts that are stored on your SIM onto your phone.

ζ Note: This option is only available when

the default is set to phone.

Default

This option in the Contacts menu is used to specify whether to use the names and numbers on your phone as your default contact list, or the names and numbers on your SIM. Remember that you can store up to 500 contacts on your phone!

Calls list and contact list

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Service numbers

Your service provider may have preprogrammed some useful numbers into your SIM card. These numbers normally give access to special services. For more information contact your service provider.

δ, Contacts to display the

1 Press

Calls list and contact list

contact list menu, scroll using

2 Scroll to the Service no. option, then

γ, Select.

press

ζ Note: This option is only displayed if

your service provider supports service numbers.

: ;.

Contact list options

When you have selected a name in the contact list, you can open a list of options by

δ, Options:

pressing

Send message

Send a text message directly to this contact.

Chat

Initiate a chat with this contact.

Change

Change the details for this contact.

Details

View the details for this contact.

Copy to SIM/Copy to phone

Copy your contact details from your SIM to your phone or from your phone to your SIM. This menu option depends on the default contact list you have selected on the main menu.

Chat Details

View chat details for this contact.

Delete

Delete this contact.

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7 Menu navigation

To enter the main menu, press γ, Menu from the main screen.

Scrolling

You can scroll through the menu using the Up and Down keys find the menu that you are looking for, press

γ, Select to go in. Press δ, Back or χ to return to the previous level.

SIM Toolkit

Your service provider may offer some special services or applications. The name of the menu may change to indicate the type of service, for example “Information”.

For more details, please contact your service provider.

Shortcuts

( Press : from the main screen to

access the calls list. From here you can call, save, chat and send messages to any of the entries.

; from the main screen to

( Press

access your contacts list. From here you can call, save, chat and send messages to any of the entries.

( To lock/unlock the keypad, press

from the main screen. The locked

then

symbol, is displayed on the main screen when the phone is locked.

: and ;. When you

γ,

( To enter/exit silent mode press

from the main screen. The silent symbol, is displayed on the main screen and external screen when the phone is in silent mode.

ζ Note: If the vibrate function is set to on,

the phone will still vibrate whilst in silent mode.

ζ Note: If the phone is switched off whilst

in silent mode, the phone will return to the previous volume setting once switched on again. This is provided as a safety feature to help ensure no calls are missed.

( To enter a pause while dialling, press and

until the letter p appears. This will

hold insert a pause of 3 seconds.

( If the phone language is changed by

mistake, press and hold language list. Scroll to the language you want (using the press

: and ; keys) and

γ.

γ then

to display the

Menu navigation

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8 Messages

ζ Note: The contents of this menu may

vary by network operator. Please review

Messages

your phone’s menu to determine the menu items and features available on your phone.

Text messages

You can send and receive text messages of up to 160 characters to any compatible phone.

If a text message you send or receive is any longer, it is automatically broken down into several small messages, which are joined together as one message when all of the small messages have been received.

ζ Note: When you send a long text

message, if the phone receiving the messages does not support this feature, then the messages are received separately and may not be in the correct order.

Reading a text message

When you receive a text message, the envelope icon is displayed at the top of the main screen.

γ, Read to display the new

1 Press

message directly from the main screen.

To read old messages select Read from the Messages menu.

2 Select the message using the

; keys and then press

γ, Select.

: and

3 The message is displayed including any

ringtones, pictures, logos, icons, animations or sounds. Use the up and down keys the message.

ζ Note: Messages containing ringtones,

pictures, logos, icons, animations and sounds are often referred to as EMS (Enhanced Messaging Service) messages or Smart messages. Your Sendo M550 phone can receive SMS, EMS and Smart Messaging messages. See the Compatible formats section at the end of this chapter for details of compatible formats.

4 Press

following message options:

Delete

Removes the message.

ζ Note: You can delete all the messages

you have read by selecting Delete all read from the main Messages menu.

Chat

Initiates a chat session.

Sends a text message to the sender.

Call

Calls the sender (or, if there is a number in quotes in the message, this number is called instead).

: and ; to scroll through

γ Options to access the

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Save no.

Adds the sender’s phone number to your contact list.

Save picture

Saves a picture which appears in the incoming message to your phone. The picture is stored under Pictures in the

Extras menu.

ζ Note: This option is only displayed if a

picture is included in the message and you are allowed to save it.

Save ringtone

Saves a ringtone which has been sent with the incoming message to your phone.

ζ Note: This option is only displayed if a

ringtone is included in the message.

Time/date

Displays the date and time of the message.

Forward

Sends the message to someone else.

Sending a text message

To send a text message:

1 Enter the Messages menu and select the

Send option.

2 Select the New option to enter a new

message or select the Saved option to choose from a list of messages that you can add to.

3 When you have entered the text, press

γ, Send. See the Entering text section

in this chapter for details of entering text, numbers and symbols.

ζ Note: You can save messages you send

to others in your Inbox (if you have sufficient memory remaining), but you must select Save before you send the message.

4 Enter the destination phone number, or

δ, Contacts and select a name

press from your contact list.

γ, Send to send the message.

5 Press

ζ Note: If you reply to a message, you do

not have to re-enter the number. This is done automatically.

Sending ringtones, pictures and more

You can send ringtones, pictures, animations, sounds, and contacts in your messages to compatible phones.

ζ Note: Messages containing ringtones,

pictures, animations and sounds are often referred to as EMS (Enhanced Messaging Service) messages or Smart messages. Your Sendo M550 phone can send SMS (text only) and EMS messages. See the Compatible formats section at the end of this chapter for details of compatible formats.

Messages

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From the message screen, select Options

δ and select the relevant option:

Messages

Add picture

Add animation

Add contact

: and ; keys to select the

Use the picture to insert into the message from the list. The picture is displayed, now press

Add. The picture is added to your

message.

Select the animation to insert into the message from the list. Press Add.

Select the contact details to insert into the message from the list. Press Select. Note that the contact information is added as text (name and number) to your message.

Add ringtone

Select the ringtone to insert into the message from the list. Press Add.

Add sounds

Select the sound to insert into the message from the list. Press Add.

ζ Note: You may be prevented from

sending items that are copy protected.

Chat

Sendo chat allows you to send messages to another user, with a compatible GSM phone, and view both sent and received SMS messages for chat participants on a convenient Chat screen.

Starting a chat session

Enter the Messages menu and select Chat.

Enter your chat name on the My chat name screen (this screen will not appear if you have already created a chat name).

Now enter the number of the person you want to chat to, or alternatively you can

δ, Contacts to go into the contact

press list.

Enter his/her chat name on the Enter chat name screen (this screen will not appear if you have already created a chat name for this person).

Editing a chat name

You can edit a chat name for a contact by selecting the desired name in the contact list and pressing

δ, Options. Select the

Change option and edit the chat name.

You can edit your chat name by selecting

My number from the Contacts menu. Select

the Consult option and then press

Options. Select the change option and edit

the chat name.

Sending a chat message

To send a chat message enter the text in the chat editor field and then press The sent text will then appear in the chat history field and is sent to the other chat

γ, Send.

participant as a standard SMS message.

δ,

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Chat options

δ, Options from the Chat screen to

Press view the following chat options:

Swap

Changes the active area between the text entry field and the chat history field.

Font size

Select between normal and small font on the Chat screen.

Exit

Exit the chat session.

Entering text, numbers and symbols

You can enter text, numbers and symbols in a number of ways. The current input mode is indicated at the bottom of the screen by one of these icons:

α Multitap text input - lower case β Multitap text input - upper case θ Numeric mode

η T9 predictive text input (lower case) ι T9 predictive text input (upper case)

You can switch between Multitap, numeric and predictive text modes by repeatedly pressing

ζ Note: When you select a field that

requires text or numeric entry, the phone automatically changes to the appropriate input mode.

The table below lists the characters associated with each key on the numeric keypad:

Key List of characters available

1 1 . , @ ‘ ? ! " : ; ¿ ¡ 2 a b c 2 à ä å æ ç 3 d e f 3 é è 4 g h i 4 ì 5j k l 5 6 m n o 6 ñ ò ö ø 7p q r s 7 ß 8 t u v 8 ü ù 9 w x y z 9 0 0 (numeric mode only) # Space (short press)

ζ For all input modes, a long press on

displays a table showing all the symbols available. See the Entering symbols section later in this chapter for details.

Multitap standard text input

When you are in Multitap mode (sometimes called multipress mode), you enter a letter by pressing the number key on which the letter is printed. Press the key repeatedly until the required character is displayed. If you pass the character you want, keep pressing the key to scroll through all the characters again.

For example, to enter the letter “r” press

7 three times.

If a word you are entering contains two consecutive letters which are located on the same key, enter the first one and then wait

Messages

Page 24

for the cursor to reappear before entering the second.

Messages

Also, you will notice that some intelligent features are built in. For example, when entering the first word in a sentence, the text input mode changes automatically from upper case to lower case after the first letter.

Some punctuation marks (including full stops, hyphens and apostrophes) are available on hold character table (see the Entering symbols section below).

When you have finished entering a word, press next word.

1. Alternatively, press and

to pick a symbol to insert from the

to enter a space and move on to the

For example, to enter the name "Ross" when you are in lower case mode:

1 Press

2 Press

to enter upper case mode,

7 three times, to display "R", you

will then return to lower case mode.

6 three times, to display "o".

3 Press

4 Press

7 four times, to display "s". Now

pause slightly until the cursor reappears.

5 Then press

7 four times, to display "s".

Predictive text input

To save time when you are writing a text message, your phone has a built-in dictionary feature which uses the letters that you are typing to complete the word.

This input method allows you to simply press each key once. For example, to write the name "Ross", press

7, then 7 just once each.

7, then 6, then

The word may change as you type, but don’t worry about what is on the screen until you have finished the word. Sometimes different words share the same sequence of key presses. If the finished word is wrong, press

0 to scroll through other possibilities. If

the word that you are looking for is still not there, press mode to again.

After you have completed a word, press the space key to the next word. Press and hold symbol to insert from the character table (see the Entering symbols section below).

repeatedly to change the text

β or α and enter the word

to enter a space and move on

Some intelligent punctuation (including full stops, hyphens and apostrophes) are also available on completed when you enter the next

1. The punctuation mark is

keystroke.

Entering numbers

To enter a number in upper case or lower case text input mode, simply press the number key repeatedly until the number is displayed.

To enter a number in predictive text input mode, press the number key and then scroll

to pick a

Page 25

through the characters (by pressing 0) until the number is displayed.

If you have multiple numbers to enter, it is often more convenient to use the numeric input mode. Press the mode to any of the number keys, only the number is entered.

repeatedly to change

θ. Now whenever you press

Entering symbols

For all input modes, a long press on displays a table, similar to the one below, showing all the symbols available to you:

.,-!?@(): &‘"\/_[]; $%+ * =~<># £¥e ¤ ` À ´

ÿŸ¿ìà äæçË

йиДЕЙтсЖ 123456789

ª §

To enter a symbol:

1 Using the

row containing the symbol you want.

2 Press the numeric key (

select the symbol.

: and ; keys, scroll to the

1 to 9) to

Calling your voice mail

When you have a new message in your voice mailbox, your phone displays either the voice mail icon in the main screen or a text message sent from the network. This depends on your service provider.

ζ Note: Voice mail is a network service

provided by your service provider. You may have to subscribe to this service. This service may not be available when roaming.

Press and hold the voice mailbox number, enter it and press

γ, Call. The number can be obtained

from your service provider.

Alternatively, choose Voice mail from the Messages menu and press Select

1. If the phone asks for

γ.

Broadcast

Your service provider may offer Cell Broadcast messages. This could be information on the traffic, weather, events, or local information which is broadcast by the network to all mobiles in a specific area. When you activate this feature, you may receive messages about the selected topic. Contact your service provider for more details.

ζ Note: This is a network service which

may not always be available. Check with your service provider.

Messages

Page 26

Message settings

This menu has the following options:

Messages

Status report

Allows you to set whether or not you want to be informed when your correspondent has received your text message.

Centre number

Allows you to enter or change the service centre number for text messaging.

Compatible formats

As described earlier in this chapter, you can send and receive messages with ringtones, pictures, logos, icons, animations and sounds.

These items are sent using EMS messages (Enhanced Messaging Service). Any phone you send an item to, must support EMS messages. If SMS only is supported, only the text content will be received by the other user.

Also, your phone is able to receive SMS, EMS and Smart Messaging messages.

The table below lists the compatible formats for messages.

Item Format

Ringtone EMS (send and receive): i-melody (monophonic) and sp-midi (polyphonic) formats only.

Picture/Logo/ Icon

Animation EMS only (send and receive): Standard EMS animation.

Sound EMS only (send and receive): Standard EMS sound.

ζ Note: You may be prevented from sending items that are copy protected.

Smart Messaging (receive only): Standard Smart Messaging monophonic format only.

EMS (send and receive): All bitmap formats (black and white, greyscale, colour) supported.

Smart Messaging (receive only): Logos and icons only.

Voice mail

Allows you to enter or change your voice mail number.

Characters

Allows you to choose whether you want to enter text in GSM (Latin characters) or Unicode (Non Latin characters) mode. Unicode characters take up more room on your phone so the length of a standard text message is restricted to half the usual number of characters.

Page 27

9 Internet menu

To access the Internet menu, select Internet from the main menu. The following menu options are available:

Home

Select this to go to your homepage.

ζ Note: If there is no default homepage

defined on your phone, use the Homepage option on the Settings menu to enter your preferred default.

Bookmarks

Select this to store the addresses of your favourite websites, so that you can access them quickly.

Settings

Select this to enter all the information you need to connect to the internet.

ζ Note: Your phone may already have all

the settings required to use the internet. If not, you must enter the settings required before you can start browsing. See the Creating a new profile section later in this chapter.

Options

Select this to set general defaults for using the internet. See the Options section at the end of this chapter for details.

Connecting to an internet page

To begin browsing the internet:

( Select the Home option and press Select,

( Select Bookmarks, choose the relevant

bookmark using the and press Select.

ζ Note: Once you press Select, if you

press and hold connection will be cancelled.

ζ Note: The browser provided on your

phone is a WAP browser. This means you can only access sites with WAP content. Contact your service provider for information about what WAP services are available, tariffs, and how to use the services provided.

: and ; keys

χ, the internet

Downloading ringtones

You can download SMAF (MMF) format ringtones to your phone for use later.

Simply go to the WAP page containing the ringtone and it will be downloaded to your phone. You will receive a “1 new ringer” message. Select Read and then select

Options and Save to save the item.

Internet menu

Page 28

In browser options

While you are using the internet, press

Options to access the following menu:

Internet menu

Page options

This option on the menu will change depending on the website you are viewing. For example, if there is a search option on the page, this item in the menu could be search.

Back

Moves back to the last screen visited.

Forward

Moves forward to a screen you have previously visited in the session.

Reload

This reloads the page you are currently using. Any updates to the page are displayed.

Homepage

Returns you to the homepage.

Bookmarks

To view your list of bookmarks.

Enter URL

Enter a new URL to display.

Add to Bookmarks

Select this to add a new bookmark to your list.

Security menu

To set up secure connections when you are using certain internet services, you need to have certificates saved in your

phone. You can download certificates from websites or receive them from your service provider. Use this menu to manage certificates.

Empty cache

Select this to delete all of the internet history on the browser.

Exit WAP

Closes the WAP session and returns to the main Internet menu.

ζ Tip: You can also press and hold χ to

close a WAP session.

Configuring your homepage

To specify your homepage select Settings from the Internet menu. Use the

; keys to select the profile this home

page is for. Select Change and press

Select. Now select Homepage and press Select.

Now enter the URL (web address) and

γ, OK. The homepage is saved.

press This page is displayed every time you connect to the internet, when using this profile.

ζ Note: Some service providers do not

allow users to specify their own homepage. Contact your service provider for more details.

: and

Page 29

Bookmarks

Use the Bookmarks menu to save up to 5 WAP addresses, providing you with quick access to your favourite sites.

Creating a bookmark from the Internet menu

Select the Bookmarks option from the

Internet menu. Select one of the Bookmark 1-5 options using the

then press web Address and press

γ, Select. Enter the Name and

The name now appears in your list.

Creating a bookmark in the browser

While you are using the internet, press

Options and select Add to Bookmarks.

This will add the current WAP page address to your list.

Editing a bookmark

Select the Bookmarks option from the

Internet menu. Select the bookmark to edit

: and

using the

Select. Select Change and press Select. Change the name or URL and then

press

γ, OK.

;

The bookmark is updated.

: and

keys and press γ,

;

γ, OK.

keys and

γ,

Deleting a bookmark

Select the Bookmarks option from the

Internet menu. Use the

select the bookmark to delete and press

γ, Select. Select Delete and press γ,

: and ; keys to

Select. Press OK to confirm.

The bookmark is deleted.

Settings

Internet settings are grouped into profiles. A profile is a collection of settings which allows you to access the internet. You can create up to 5 connection profiles on your phone.

ζ Note: You should be able to obtain all

the information you need to connect to the internet from your service provider. Different service providers may require different types of information.

Creating a new profile

Select Settings from the Internet main menu and press Select. Use the keys to select one of the Profiles 1-5 and press Select. Press Change.

Name

Use this to enter a name for the profile.

Homepage

Use this to enter the URL of your homepage.

: and ;

Internet menu

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Connection Type

Select whether to use a GSM or GPRS connection. To use GPRS, you must have a GPRS subscription. Please check with

Internet menu

your service provider.

Connection setup

For GSM:

Select Dial up number to enter the dial up number to use. Select Dial type to specify whether you want to use an Analog or an ISDN connection. Press your selection.

For GPRS:

Select Access point to enter the GPRS access point details.

Username

Select this to enter your username.

Password

Select this to enter a password to log on to the external data network. Enter your password and press

Gateway

Select this to set Security on or off, enter an IP address, a Session Type, a Site

username and a Site password.

ζ Note: An IP address is made up of 4

groups of numbers (maximum of 3 numbers per group). If any of the groups only has 1 or 2 numbers then you must enter a zero, or zeros, ahead of the existing numbers to make the group up

γ, OK to save.

γ, OK to save

to 3. You can get your IP address from your service provider.

Timeout

Enter the number of minutes of inactivity after which your connection to the internet should be ended.

ζ Note: Some of these settings may not be

required for your network. Contact your service provider for required Internet connection information.

Setting a default profile

Select a profile from the list using the

: keys. Press Select and choose

and

Activate, press Select. This profile is used

every time you connect to the internet until you activate another profile.

Options

Select this option from the main Internet menu to define general internet defaults:

Trusted certificates

To set up secure connections when you are using certain internet services, you need to have certificates saved in your phone. You can download certificates from websites or receive them from your service provider.

Empty Cache

Select this to delete all of the internet history on the browser.

;

Page 31

10 Sounds

This menu allows you to set the various sounds that the phone plays when you receive a call or a new text message, or some other event occurs.

Your phone already contains a variety of sounds (including polyphonic ringtones), but there is also space for extra ringtones that you download or receive.

ζ Note: See the Messages chapter for

information on sounds for messages.

Ringer

Select this option to set the ringtone for incoming calls by choosing from a list of default and downloaded ringtones.

More ringtones

Select this option to launch the WAP browser and open an internet page containing details of ringtones for your phone.

ζ Note: This menu option is only available

if supported by your service provider. Also, you may be charged for the WAP connection and/or any ringtones you receive. For more details, please contact your service provider.

Melodies

Select this option to display a list of ringtones which you have received via messages or have downloaded. The

number of ringtones you can store depends on their size.

ζ Note: You can only select a ringtone for

incoming calls from the Ringer menu.

ζ Note: Ringtones and sounds can be

sent, received and downloaded to your phone. See the Messages and Internet chapters for details.

ζ Note: It is only possible to save a certain

number of extra ringtones which you have received as a message or downloaded, depending on their size. To save new ringtones you may need to overwrite an existing ringtone in the Melodies list.

:; keys to choose a ringtone

Use the and press options are displayed:

Send

Play

Delete

Delete all

δ, Options. The following

To send the ringtone in a text message.

Plays the ringtone. Press playback.

Deletes the ringtone.

Deletes all the ringtones in the Melodies list.

χ to stop

Sounds

Page 32

Memory

Displays the number of available

Sounds

ringtones in the Melodies list.

Volume

Select this option to change the volume setting for ringtones and alert sounds. Use

: and ; keys to increase and

the decrease the volume level.

To enter/exit silent mode, you can press

γ then

symbol, is displayed on the main screen and external screen when the phone is in silent mode.

ζ Note: If the vibrate function is set to on,

ζ Note: If the phone is switched off whilst

ζ Tip: Press the : key with the volume

from the main screen. The silent

the phone will still vibrate whilst in silent mode.

in silent mode, the phone will return to the previous volume setting once switched on again. This is provided as a safety feature to help ensure no calls are missed.

set to maximum, and an arrow will appear. With this setting, ringtones are played with a steadily increasing volume.

Key Tones

This menu allows you to set the type of keypad tones that you would like to hear when pressing the keys:

Off

No sound emitted on a key press.

Short, low volume tone.

DTMF

These are standard tones, as used in touch tone phones. Each number has its own specific tone.

On/Off melody

The phone can play a melody whenever you switch it on or off. Select this to switch this feature on or off.

Flip melody

The phone can play a melody whenever you open or close the flip. Select this to switch this feature on or off.

Page 33

Vibrator

Select this menu to set the vibrate function for incoming calls and alert sounds:

Off

Deactivates the vibrate function.

Sets the phone to vibrate for an incoming call or text message.

Vibrate then ring

Sets the phone to vibrate for a few seconds before the phone starts to ring.

ζ Note: This option is not available on all

models. None of the vibrate settings affects any of the sounds settings.

Events

This option allows you to set the alert sounds to on or off for the following events:

( New message ( New broadcast ( Low battery

ζ Note: Alert sounds can only be applied

to those services supported by your service provider. When roaming, certain services may not be supported. Contact your service provider for details

Sounds

Page 34

11 Extras

Games

Extras

The Games menu contains some great games for you to play.

ζ Note: The actual games supplied with

your phone is dependent on your service provider. Check the Games menu to see what games are listed.

Tenpin

Select Tenpin from the Games menu. To start a new game select New.

The aim of the game is to knock as many of the pins down as possible. The game

frames and in each frame you have two attempts to knock down all of the pins.

You can position the ball on the lane by

4 or 6 to move across the

pressing lane.

To bowl the ball straight press Swing bar is positioned in the centre of the bowling ball.

To bowl at an angle press Swing bar is to the left or right of the bowling ball.

Try to get the top score of 300 and enter your name on the Hi-score table!

is played over 10

5 when the

Type your name using the keypad and

γ, OK to see the Hi-score table.

press Press OK again to return to the game menu.

Splat

Select Splat from the

Games menu. To

start a new game select New. You will start on level 1. When you are ready to play, press any key.

The object of the

moles from digging up your garden. You will see a 3x3 grid of mole holes; when you see a mole peep through the hole, hit it by pressing the appropriate For example, if a mole appears in the middle hole, press the middle of the

Points are awarded for each mole hit. Watch out for surrender flags, if you hit a mole that has surrendered, points will be deducted from your score. Your score and the game status are shown at the bottom of the display. The game can be paused by pressing the

At the end of a level you will receive a bonus according to your accuracy. Get an accuracy score of 70% or more to progress to the next level.

The game ends when you fail to progress to the next level or you complete the final level.

5 because it is positioned in

game is to stop the

1 to 9 key.

1 to 9 keys.

χ key.

Page 35

You may be able to enter your name on the hi-score table. Type your name using the keypad and select

γ, OK when finished.

KombatClub

Select KombatClub from the Games menu.

KombatClub is a two-player SMS fighting game set in a fictitious dark and dirty future. Challenge your friends to an all-out, 5 round ‘mean streets’ bout with whatever weapons come to hand.

Creating your profile

Before playing for the first time you must create your profile. Use the keys and select Options. Press the menu. Select Profile and press enter the menu. Select Edit Name and press

γ key again. Enter your name using

the the keypad followed by

: and ;

γ to enter

OK.

γ to

To select your preference of character, select the Character? option and press to enter the menu. Choose your character using the

:; keys and press γ to

confirm.

γ, Back to return to the previous

Select menu.

You will start the game with these items:

( A stick and hubcap ( Bandana ( Anorak ( Slippers ( 250 in cash

A visit downtown

From the main menu select

Downtown and

γ. Move

press around the downtown area by using the

:; keys and

γ to

Press

key can be used to go back to the previous menu.

enter. The

The Pawnbroker’s

Here you can choose from a selection of new weapons and protective wear. Spend your money wisely. Equipment can also be sold to recoup losses but you will not get a very good price.

The Red Lion

The Red Lion is the busiest bar in town. Here you can review your achievements and replay your saved bouts.

The Wall of Fame

Hi-scores and a league table of results will be written onto the Wall of Fame in graffiti.

Extras

Page 36

The Dojo

Extras

strength (top right) or combat (bottom left) and defence (bottom right) skills.

It is possible to meet some of the world's most renowned instructors and tutors in the dojo. In exchange for some cash you may improve your health (top left),

How to challenge another player

From the game menu select Challenge and

γ. If you want to play a friend,

press select Phone Number and press Enter the wireless phone number of the player you wish to challenge and press

OK. If you want to play against the server,

select the server name from the list and

γ OK.

press

Each bout of combat consists of a series of five moves. For each move there is a choice of high, medium or low attack and defence positions. Each player chooses five attack and defence moves.

Enter your desired attack position using the

:; keys and press γ to confirm your

selection. When you have entered your five attack moves select Accept and press

Repeat this to enter your desired defence positions. If you have more than one type of

γ OK.

γ.

equipment available you will be asked to choose which equipment to use for this bout. To send the challenge select Yes and

γ.

press

Accepting a challenge

If you receive a challenge from another player the Messages option will appear in the main game menu. Select Messages and

γ to continue.

press A list of outstanding challenges will be

shown. Use the player and press wish to take up the challenge or Decline if you do not. Selecting Replay later will return

:; keys to select the

γ. Select Accept if you

you to the main game menu. If you choose to accept the challenge enter

your five attack and defence moves using the same method as challenging another player.

The bout of combat

Once both players have chosen their moves, the fight will commence. Each player's remaining health is shown at the bottom of the

bout has finished the results are displayed. Cash is awarded for each successful hit and

display. When the

at the end of the game. The winner will

Page 37

receive 200 in cash. If the game is tied, each player will receive 50 in cash.

ζ Tip: You can save bouts to watch again

later and you can also save your best opponents as favourites so that you can easily challenge them again.

Games settings

Use the following options to configure your game settings:

Volume

Set the volume level for game sounds and music (Mute, Quiet, Normal, Loud).

Vibrator

Set the vibrate function for use during gameplay (On or Off). This feature is not supported on all games.

Pictures and animations

You can send pictures and animations in text messages, or assign pictures to any main menu item, the main screen, the screensaver or to a contact in your contacts list.

ζ Note: See the Messages chapter for

details of compatible formats when sending or receiving pictures and animations.

Managing your pictures

Go to the Extras menu followed by Pictures, and press

γ, Select.

You can view the pictures by pressing

View. Use the

each picture in turn.

Use the and press options are displayed:

Send

To send the picture in a text message.

Assign

Used to assign the selected picture to, for example, a menu or contact.

Unassign

Removes the association of the selected picture with an item.

Unassign all

Removes the association of all pictures to any items. Press

Memory

Displays the number of available pictures.

Sending a picture

From the menu described above select

Send and press Select.

Now enter the phone number, or select a contact and press Send.

ζ Note: When sending a picture using this

method, you cannot add any text to the message. If you want to send text and a picture, send a message using the method described in the Messages chapter.

: and

; keys to view

:; keys to choose a picture

δ, Options. The following

γ, OK to confirm.

γ,

Extras

Page 38

Assigning a picture

Extras

From the menu described above select

Assign and press Select.

From the menu that follows it is possible to assign a picture to any main menu item, the main screen, screensaver or a contact in your contacts list. Make your choice using

:; keys and press γ, Select.

the

If you select the main menu option a new sub-menu will be displayed. Select the name of the menu you would like to assign the picture to using the method described above. To display pictures in the main menu, animations must be set to off.

Managing your animations

There a number of predefined animations stored on your phone which you can add to messages.

Go to the Extras menu followed by

Animations, and press

You can view the animations by pressing

γ, View. Use the

γ, Select.

: and

view each animation in turn.

:; keys to choose an

Use the animation and press

δ, Options. The

following options are displayed:

Send

To send the animation in a text message.

Memory

Displays the number of available animations.

; keys to

Sending an animation

From the menu described above select

Send and press Select.

Now enter the phone number, or select a contact and press Send.

ζ Note: When sending an animation using

this method, you cannot add any text to the message. If you want to send text and an animation, send a message using the method described in the Messages chapter.

Page 39

12 Settings

ζ Note: The contents of this menu may

vary by network operator. Please review your phone’s menu to determine the menu items and features available on your phone.

Languages

This menu allows you to change the language on the phone.

ζ If the phone language is changed by

mistake, press and hold language list. Scroll to the language you want (using the

γ.

press

Time/Date

Select this to set the time and date on your phone.

Time format

Use this to choose whether to display the time in AM/PM or 24hr format.

Set time

Enter the time and press will be stored.

Set date

Enter the date and press will be stored.

to display the

: and ; keys) and

γ, OK. The time

γ, OK. The date

Auto update

You can update the time and date automatically from the network. Select On to use the time and date from the network, select Off to never use the time and date from the network, or select Confirm to check the time and date from the network before any update.

ζ Note: The availability of this service will

vary, please check with your service provider.

Display clock

Turn the time display on the external and internal screen on or off.

Alarm

You can use your phone as an alarm clock.

Set the alarm to On and enter the time when you require the phone to ring (in 24 hour format). When it rings press:

δ, Off to switch it off, or

γ, Snooze to stop the alarm for ten

minutes. The alarm will then sound again.

Please observe the following notes:

Note

When activated, the alarm will sound for approximately 45 seconds before switching off (if you do not press δ, Off or γ, Snooze).

Settings

Page 40

Note

Settings

If the alarm activates during a call, the phone will beep and the display will flash to indicate that the alarm is active. As described above, press δ, Off to switch it off, or γ, Snooze to stop the alarm for ten minutes.

If the volume is set to silent mode, the alarm will activate but there will be no sound. The phone will still vibrate if the vibrate feature is on.

The alarm will sound even if the phone is switched off. The phone will power on (if battery power is available) but you will not be able to receive or make calls. If the volume was set to silent mode before the phone was switched off, the alarm will still sound as silent mode is cancelled when the phone is switched off. Once the alarm finishes, the phone will switch off automatically.

Screensaver

A screensaver is a picture that is displayed when the phone has been idle for a certain amount of time. It is possible to turn this on or off, select the delay before it becomes active and change the picture.

When the screensaver is displayed, press

χ to return to normal display and use the

phone.

Call handling

Select this to set defaults for the way in which you deal with incoming calls. The options are as follows:

Active flip

When active flip is activated, all incoming calls are accepted automatically when you open the phone. Closing the phone ends a call.

Auto redial

When auto redial is activated, the phone will automatically redial a number when the call attempt fails. If the other user’s phone is busy, the phone will wait a few seconds before each attempt, and then beep when it succeeds.

Auto answer

This function is only applicable when certain hands-free accessories (for example, a personal hands-free headset) are connected to the phone. When you receive an incoming call with this feature activated, the phone rings three times before automatically accepting the call.

Any key answer

When this function is activated, you can answer an incoming call by pressing any key, except

δ, Reject.

Page 41

Security

Your PIN (Personal Identity Number) code is a code that you can use to protect your phone from unwanted users. This is the number that the phone may ask for at switch on. The options are as follows (depending on what PIN activation settings you have selected):

Activate PIN

Enter your PIN at switch on (if your SIM card supports this).

Deactivate PIN

You do not have to enter your PIN at switch on.

Change PIN

Select this to change your PIN code.

Change PIN2

Some network services require a separate security code - the PIN2 code. Select this option to change your PIN2 code.

To activate, deactivate or change the PIN code, you need to enter the current PIN code. To change the PIN2 code, you need to enter the current PIN2 code. If you don’t know your PIN code or PIN2 code, contact your service provider.

If you enter the wrong PIN or PIN2 code three times, the SIM card is locked and you may be asked to enter a PUK (Personal Unlock Key) code - these may be different for PIN and PIN2. The PUK codes may be listed in the information that you received

with your SIM card or they may only be available from your service provider.

ζ Note: Sendo cannot provide your PUK

codes. Contact your service provider for information.

Display

Select this to set defaults for the way information is displayed on your phone. The options are as follows:

External

Use this to select the type of display you want on your phone’s external screen choose from simple or advanced mode.

Backlight

You can specify default times for the backlight on the phone.

ζ Note: The backlight timer settings do not

affect the backlight settings for WAP and games.

Themes

Select this to choose the colour scheme to be used throughout all your phone’s menus.

Settings

Page 42

13 Services

Commands

This menu allows you to send special

Services

commands to the network to get specific information. This could be information such as the time and date, your own phone number, or the amount of credit remaining on your SIM card.

The commands, and whether this feature is available, can be obtained from your service provider.

You can store the number of the command and a name. Once stored, scroll to the command and press required information from the network.

γ, Send to get the

Network sel. (selection)

This menu allows you to choose how the phone searches for the network.

ζ Note: The ability to select alternative

networks will depend on the service, or roaming, agreement of your service provider.

Mode

Automatic

Sets the search mode to automatic. The phone searches all available networks and automatically selects one.

Manual

Sets the search mode to manual. This allows you to search available networks and select one - see below for details.

Searches for and then displays all available networks. If you are in manual mode (see above) then you can select a network which will become your default network. To do this, scroll through the network list (using

γ, Select on the network that you

press wish to use. Once you select a network, your phone will always try to select this network. Network selection stays manual until you switch to automatic mode.

: and ;) and

Send number

This menu allows you to select whether you hide your identity or not when you call someone. The options are as follows:

Network

This returns to the Network default setting.

Your telephone number is sent to your correspondent when you call.

Off

Your telephone number is not sent to your correspondent when you call.

Page 43

Cost/timers

This menu contains information on the amount of time you have spent on calls and the amount of data transferred using GPRS. The options are as follows:

Outgoing

Displays the total time that you have spent on your phone on outgoing calls.

Incoming

Displays the total time that you have spent on your phone on incoming calls.

GPRS data

Displays the amount of data transferred using GPRS services.

ζ Note: The actual time/data invoiced for

calls and services by your service provider may vary, depending on network features to which you subscribe, rounding off, taxes and other fees and charges.

δ, Reset to reset a counter to zero.

Press

Divert

This network feature allows you to divert your incoming calls to your voice mailbox or to another number. The options are as follows:

ζ Note: Your network may not support all

of these features. Any unsupported features will not be shown in the menu.

If busy

When activated, calls will be diverted if you are already in a call.

If no answer

When activated, calls will be diverted if you do not answer your phone.

Unreachable

When activated, calls will be diverted if your phone is off or if you are out of coverage.

All conditional

When activated, the calls which you have specified here are diverted. Select voice, fax, data or all calls.

All calls

When activated, all of your incoming calls will be diverted.

For each of the above, you can check, activate or cancel the service.

Call waiting

This menu allows you to activate or deactivate the call waiting feature. For more information on Call waiting, please see the Answering a call section of this guide.

Services

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14 Troubleshooting

Problem Possible cause Possible corrective action

Phone does not power on/does not charge

Troubleshooting

Battery How long should I charge the

I don’t get as much battery life as I expected

“Insert SIM” is displayed when I switch on the phone

Delay in phone powering on No action required. Your 550 phone may take a few

Battery empty Fully charge the battery and then press δ.

Battery contacts dirty Clean contacts on battery and phone with a dry cloth,

Charger incorrectly connected Check the wall socket, and the connection to the

battery the first time? The phone uses battery power

when it is switched on even if it is not in a call. Making calls and playing with the different functions of the phone will run down the battery faster. The stated battery life is under optimum conditions.

SIM card is incorrectly inserted or missing.

seconds to power up, this is normal.

Don’t worry if the battery icon does not change immediately, but do check if the charging icon has appeared after half an hour.

attach battery, wait a few seconds and press δ.

phone. 12 hours continuous.

Charge the phone regularly.

Check that the SIM card is positioned correctly. Try again.

The PIN code is blocked

The PIN2 code is blocked

SIM card is damaged or dirty Visually check the SIM and clean the contacts with a

You have entered the PIN code incorrectly 3 times

You have entered the PIN2 code incorrectly 3 times

dry cloth. Try again. Enter the PUK (Personal Unlock Key) code supplied

with the SIM card. If you do not have this code, contact your service provider.

Enter the PIN2 PUK (Personal Unlock Key) code supplied with the SIM card. If you do not have this code, contact your service provider.

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Problem Possible cause Possible corrective action

“NCK Code” is displayed on my handset

“Blocked” is displayed on my handset

A key on the keypad is not working

Poor display Low temperature Move to a warmer place and let the phone warm up. Can’t connect to

network

Can’t make/receive calls

The handset is locked to a network and a SIM from another network has been placed in the phone

The NCK code has been entered incorrectly 10 times and the handset has been security disabled

Key lock on The keypad may be locked. Check the screen for the

Weak signal You may be in an area of poor coverage. Move to an

Invalid SIM card Contact your service provider. Network not allowed Try reselecting the network. Switch off and then back

Weak s ignal Check that the service provider name is displayed on

Phone is switched off Press δ for a few seconds. Battery is low Phone can power down if the battery is very low.

Check the number Use the full area code and country code in the

Call key not pressed After dialling the number you must press γ, Call. Network is busy If you hear rapid beeps, then the network is busy.

Call barring or fixed dialling is activated

Not registered with service provider

No credit left on your prepaid card

Remove the SIM and insert the correct network SIM. Sendo cannot supply your NCK code. Warning: If you enter the wrong NCK code you could block the phone.

Contact your service provider for advice. Note: The number of incorrect entries depends on your service provider.

symbol. Press γ and * in quick succession to

unlock the keypad.

area with a better signal.

on.

the screen. If not, try to reconnect to the network or move to an area with a better signal.

Charge the battery.

number.

Hang up and try again. Check the fixed dialling settings. Otherwise check

the call barring settings with your service provider. After purchasing your phone, you may need to call

your service provider to activate the line. Recharge your credit.

Troubleshooting

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Problem Possible cause Possible corrective action

Low earpiece volume Low setting Press : when you are in a call to increase the

Low ringer melody Low setting Go into the Sounds menu, select Volume and

Troubleshooting

Cannot enter some words

“Message list full” is displayed in the main screen

Some features do not work

Some menus are missing

I can only enter names of up to 7 characters in my contact list

List full is displayed on my Contacts screen

I’m having problems using GPRS on my phone

A “Wap Error” message is displayed on the screen

ζ Note: For all further questions, support and service issues, please go to

www.sendo.com/support.

Wrong entry mode Your phone has T9 text input (i.e. it predicts what

Your SIM card memory is full of text messages, therefore you cannot receive any more messages.

Feature not supported by the operator or your subscription.

There are restrictions on your SIM card or subscription.

Your phone is in Unicode mode. Change the Characters Message Setting to GSM

Contacts list full This will not cause problems using your phone, but if

Your SIM card is not GPRS enabled

No GPRS coverage You may be in an area of poor GPRS coverage. Move

Weak signal You may be in an area of poor network coverage.

Incorrect Internet settings See the Settings section in the Internet chapter for

volume.

increase the setting.

words you are trying to enter). To enter a special word press * repeatedly to change to normal Multitap mode (α or β).

Go into the Read menu of the message menu and delete some of your messages.

Call your service provider.

mode. See the Message Settings section for more information.

you want to add more contacts you must delete some existing contacts.

You need a GPRS enabled SIM card in order to use GPRS services. Contact your service provider for information.

to an area with a better signal.

Move to an area with a better signal.

details. You may need to contact your service provider for details of the settings required.

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15 Warranty Statement

Global Warranty

Sendo International Limited (“Sendo”) warrants, subject to the exclusions and limitations set forth below, that your cellular phone, battery and accessories (collectively “Product”) is free from defects in materials and workmanship according to the following terms and conditions:

1. The limited warranty for the Product commences on the date of purchase and continues for a period of one (1) year from that date. Upon request from Sendo, you, (the “Consumer”) must prove the date of the original purchase of the Products by dated itemised receipt.

2. The limited warranty extends to the original purchaser of the Product, the Consumer, and is not assignable or transferable to any subsequent purchaser or user.

3. The warranty extends only to Consumers who purchase the Product in the market for its intended sale.

4. During the limited warranty period, Sendo will repair, or replace, at Sendo's sole option, any defective parts, or any parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement is needed because of a malfunction or failure of the Product during normal usage. No charge will be made to the Consumer for any suc h parts. Sendo will also pay for the labour charges incurred by Sendo in repairing or replacing the defective parts. This warranty does not apply to any damage or failure to operate caused by use of the Product other than in accordance with the instructions contained in the User Manual, or for periodic maintenance or repair due to normal wear and tear. Sendo's limit of liability under the limited warranty shall be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less a reasonable amount for usage. Sendo shall not be liable for any other losses or damages. These remedies are the Consumer's exclusive remedies for breach of warranty.

5. The warranty will be invalidated if any of the following circumstances are applicable:

a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorised modifications, unauthorised connections, unauthorised repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Sendo, including damage caused by shipping.

b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing or Liquid Crystal Display, or damages caused by dropping the Product.

c) The Product has been damaged from external causes such as liquid, water, collision with an object, or from fire, flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection to other products not recommended for interconnection by Sendo.

d) The Product has been altered or repaired by anyone other than an authorised Sendo service centre or if it has been used with unapproved accessories or other ancillary items.

e) For adaptations or adjustments made to the Product to comply with local standards in any country other than one for which the Product was designed and manufactured.

Warranty Statement

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f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the Product at any time

g) The Sendo authorised service centre was not advised by the Consumer in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period.

h) The Product serial number plate or the accessory data code has been removed, defaced or altered.

Warranty Statement

i) The defect or failure to operate was caused by the defective function of the cellular system or by inadequate signal reception.

6. Any implied warranty of satisfactory quality, merchantability, or fitness for a particular purpose or use , shall be limited to the duration of the foregoing written warranty. Otherwise, the foregoing warranty is the Consumer’s sole and exclusive remedy and is in lieu of all other warranties, express or implied. Sendo does not warrant uninterrupted or error free Internet or data connections. Sendo shall not be liable for special, incidental or consequential damages, including but not limited to, loss of anticipated benefits or profits, loss of savings or revenue, punitive damages, loss of use of the product or any associated equipment, loss of data, cost of capital, cost of any substitute equipment or facilities, downtime, the claims of any third parties, including customers, and injury to property, resulting from the purchase or use of the product or arising from breach of the warranty, breach of contract, negligence, strict tort, or any other legal or equitable theory, even if Sendo knew of the likelihood of such damages. Sendo shall not be liable for delay in rendering service under the limited warranty, or loss of use during the period that the product is being repaired or loss of data.

7. Some jurisdictions do not allow limitation of how long an express or implied warranty lasts and so the one year warranty period referred to above may not apply, to you, the Consumer. Some jurisdictions do not allow the exclusion or limitation of incidental and consequential damages and so to the extent that such limitations are not allowed, the above limitations or exclusions may not apply, to you, the Consumer. This limited warranty gives the Consumer specific legal rights and the Consumer may also have other legal rights under the legislation of some jurisdictions. These legal rights vary from jurisdiction to jurisdiction and are not prejudiced by anything contained in this limited warranty. It also means that in some jurisdictions our responsibility to you the Consumer may be more extensive than in other jurisdictions.

8. The Consumer shall take the following steps to make a claim under this limited warranty:

Please do not ship the Product for service without first contacting the nearest Sendo Authorised Service Centre.

Contact information for the world-wide network of Sendo authorised service centres is available at www.sendo.com.

If the Product qualifies for in-warranty service, the Consumer must prove the date of the original purchase of the Products by a dated proof of purchase.

Back up all data. If the Consumer has sensitive information stored on the Product copy it to another device and delete it from the Product before repair.

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The Consumer must ship the Product prepaid and insured. Expenses related to removing the Product from an installation are not covered under this limited warranty.

If the Product is returned for service and the Product is deemed out of warranty under the terms and conditions of this warranty, the Consumer will be notified and given an estimate of the applicable charges. If the estimate is refused a minimum service fee for collection, inspection and quotation of said product would be due.

9. Subject to any more extensive legal rights granted to the Consumer by law of the Consumer’s jurisdiction, Sendo neither assumes nor authorises any authorised service centre or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.

10. This is the entire warranty between Sendo and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, and all communications relating to the Product, and no representation, promise or condition not contained herein shall modify these terms.

11. This limited warranty allocates the risk of failure of the Product between the Consumer and Sendo. The allocation is recognised by the Consumer and is reflected in the purchase price of the Product.

12. Diagnostic instructions and other service information is available free of charge at www.sendo.com. Information on out of warranty repair costs and charges is available at www.sendo.com.

Note: Register your warranty at www.sendo.com/warranty/index.aspx as soon as you purchase your phone. This information is stored for support purposes.

Warranty Statement

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16 Safety Information

IMPORTANT SAFETY INFORMATION

You should observe and follow these guidelines for the safe and efficient use of your phone. Failure to comply with these guidelines and requirements may void your warranty and may invalidate any approvals given to your phone.

Safety Information

Drive Safely

Do not use a hand-held telephone while driving. Give your full attention to driving. If using a handheld phone, pull over safely and park the vehicle in a safe location first. Always place the phone in its holder; do not place the phone on the passenger seat, near an airbag or where it can break loose in a collision or sudden stop.

Always obey local laws and regulations regarding the use of a cellular phone in the areas where you drive. In some areas, it is illegal to use a cellular telephone while driving, and hands-free operation is required in many other areas. Do not hold your phone in your hand while driving.

Do not use a headset (such as a headset that covers both ears) that interferes with your abi lity to hear emergency vehicle sire ns or the warning horns of other vehicles. Driving safely always comes first!

Operation

Remember to follow any special regulations in force in any area and always switch off your phone whenever you are instructed not to use it, or when its use may be illegal or cause interference or danger. Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.

Read the user’s manual of any accessory or device and its operation and safety instructions before

using it with your phone. Do not connect incompatible products.

Do not use your phone if the antenna is damaged. Replace the antenna only with one approve d by the manufacturer. Unapproved antennas or modifications may damage your phone, degrade its performance and violate local regulations. This phone is equipped with an internal antenna on the bottom area of the phone. Do not touch or cover the antenna area unnecessarily while a call is in progress as it may interfere with reception. Contact with the antenna affects call quality and may cause your phone to transmit at a higher power level than otherwise needed. Hold your phone as you would any other phone.

The charger is compatible only with power sources indicated on its label. Do not connect the charger to a power source of a different voltage or frequency. Do not use the charger outdoors or in areas where it may become wet. Unplug the charger from the wall socket using the body of the charger, not the cord. Locate the cord so that it will not be tripped over, stepped on or damaged. Do not use the charger if it is damaged. Unplug the charger from the wall socket before cleaning it. Use a slightly damp cloth for cleaning, and allow the charger to dry fully before plugging it in.

Only use accessories approved by Sendo. Using unapproved accessories with your phone may result in degraded performance, fire, elect ric shock or injury, and may void the warranty. Please check with your dealer for the availability of approved accessories. Your phone is intended for use only with chargers approved by the manufacturer. Any other use will invalidate any approval given to your phone and may be dangerous.

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Children

Your phone is not a toy. Do not allow small children to play with it. They could hurt themselves or others. Children could also damage the phone or make calls that increase your telephone bill.

Pacemakers

Sendo recommends that a minimum separation of 20 cm (or 6 inches) be maintained between a wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by, and recommendations of, Wireless Technology Research. Persons with pacemakers:

( Should always keep the phone more than 20 cm

(or 6 inches) from their pacemaker when the phone is switched on;

( Should not carry the phone in a breast pocket; ( Should use the ear furthest away from the

pacemaker to minimise the potential for interference.

( If you have any reason to suspect that

interference is taking place, switch off your phone immediately.

Hearing Aids

Some wireless phones may interfere with some hearing aids. In the event of such interference, you should consult your service provider.

Medical Equipment

Operation of wireless phones may interfere with inadequately protected medical devices. Consu lt a physician or the manufacturer of the medical device to determine if it is adequately shielded from external RF energy. Turn off your phone in hospitals

and other health care facilities when any regulations posted in these ar eas instruct you to do so, as equipment that could be se nsitive to external RF energy may be in operation.

Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (e.g. electronic fuel injection systems, electronic anti-skid (anti-lock) braking systems, electronic speed control systems, air bag systems). Check with the supplier or its representative regarding your vehicle. You should also consult the supplier of any equipment that has been added to your vehicle.

Do not place your phone or any accessories in the area over an airbag or in the airbag’s deployment area. An airbag inflates with great force, and serious injury could occur.

Using your phone in a vehicle demands special considerations. The fitting of any accessories to a vehicle should only be undertaken by a suitably qualified person to ensure that vehicle systems are not adversely affected, and that the accessory gives optimum performance.

Only qualified personnel should service the phone, or install the phone in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty that may apply to the unit.

Check regularly that all wireless phone equipment in your vehicle is mounted and operating properly.

Do not store or carry flammable liquids, gases or explosive materials in the same compartment as the phone, its parts or accessories.

Switch off your phone before boarding a noncommercial aircraft or when instructed to do so on a commercial airline. The use of wireless

Safety Information

Page 52

telephones in an aircraft may interfere with the operation of the aircraft and may be illegal.

Posted Areas

Turn off your phone in any area where posted notices so require.

Safety Information

Potentially Explosive Atmospheres

Turn off your phone and do not remove its battery when in any area with a potentially explosive atmosphere, and obey all signs and instructions. It is rare, but your phone or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire resulting in property damage, bodily injury or even death. Areas with potentially explosive atmospheres are often, but not always, clearly marked. They include: Fuelling areas, such as petrol stations, below deck on boats, and fuel or chemical transfer and storage facilities. Follow these guidelines also when you enter areas where fuel odours are present, such as when a gas leak occurs in a home; areas where the air contains chemicals or particles, such as grain, dust or metal powders; and any other area where you would normally be advised to turn off your vehicl e engine.

Turn off your phone when at gas or petrol stations (service stations). Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress.

Blasting Areas

To avoid interfering with blasting operations, turn your phone off when in a "blasting area" or in areas posted "turn off two-way radio". Obey all signs and instructions.

Emergency Calls

IMPORTANT!

This phone, like any wireless phone, op erates using radio signals, wireless and landline networks as well as user-programmed functions that cannot guarantee connection in all conditions. Do not rely solely upon your wireless phone for emergency communications (e.g. medical emergencies).

Remember, to make or receive any calls, the phone must be switched on and in a service area with adequate signal strength. Emergency calls may not be possible on all wireless phone networks or when certain network services and/or phone features are in use. Check with local service providers.

To make an emergency call:

1 If the phone is not on, switch it on.

ζ Note: Some networks may require that a valid

SIM card be properly inserted in the phone.

2 Press and hold the Clear key χ for several

seconds to ready the phone for calls.

3 Key in the emergency number for your present

location (e.g. 999, 911, 112 or other official emergency number). Emergency numbers vary by location.

4 Press the Call γ key.

If certain features are in use (Key guard, Locking, Call Restricting, etc.), you may first need to turn those features off before you can make an emergency call.

When making an emergency call, follow all instructions of the emergency operation and do not hang up until requested do so.

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Servicing

Do not attempt to disassemble or repair your phone, as you may damage the phone or injure yourself and will void your warranty. Only qualified personnel at an authorised service centre should perform repairs. Your phone does not contain any consumer serviceable parts. Make back up copies of all data and delete security sensitive data before sending your phone in for repair.

Back Up Data

To avoid loss of important inform ation, remember to make back up copies of all data regularly.

Disposal

Your battery and other components may require precautions to be taken for safe disposal. The battery type is indicated on the battery label. Please follow all local and/or governmental laws and regulations when disposing of your phone or battery.

Care and Maintenance

Follow these care and maintenance instructions to improve the performance and life of your phone. Failure to follow the suggestions may invalidate your phone’s warranty:

( Keep it and all its parts and accessories out of

small children's reach.

( Keep it dry. ( Do not use or store it in dusty or dirty areas. ( Do not attempt to take the phone apart. ( Do not drop, throw or shake it. ( Do not use soaps, chemicals, clean ing solvents,

or strong detergents to clean it. Use a moist cloth to wipe it.

( Avoid exposing your phone to any severe

shocks, extreme (hot or cold) temperatures or moisture.

( Keep your phone away from open flames such

as lit candles or cigarettes.

( Use only the supplied or an approved

replacement antenna. Unauthorised antennas, modifications or attachm ents could damage the phone and may violate regulations governing radio devices.

( If the phone, battery, or any accessory is not

working properly, take it to your nearest qualified service facility. Back up all data before taking your phone to a service centre as maintenance or recovery of data is not guaranteed. If you have any sensitive information, please back it up and then delete it from your phone before taking your phone to the service centre.

Safety Information

Page 54

17 Regulatory Compliance and SAR Statements

Mobile Manufacturers Forum statement: Understanding SAR

To communicate with the network, mobile phones emit low levels of radio waves (also known as radiofrequency or ‘RF’ energy) when being used. Governments around the world have adopted comprehensive guidelines, developed by independent scientific organisations, governing the exposure to RF energy. Mobile phones are designed to operate within these stringent limits.

What is SAR?

SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the body when using a mobile phone. Although the SAR is determined at the highest certified power level in laboratory conditions, the actual SAR level of the phone while

Regulatory Compliance and SAR Statements

operating can be well below this value. This is because the phone is designed to use the minimum power required to reach the network. Therefore, the closer you are to a base station, the more likely it is that the actual SAR level will be lower.

Does a lower SAR mean that a phone is safer?

No. Variations in SAR do not mean that there are variations in safety. While there may be differences in SAR levels among phone models, all mobile phones must meet RF exposure guidelines.

Where can I get the SAR values for my phone?

SAR information for new model phones will be included with the materials that come with the mobile phone. In addition, this information will be available from the website of your mobile phone manufacturer.

Where can I go if I want more information?

There are several good sources of information by government and international agencies on the general issue of mobile phones and health:

World Health Organisation (WHO)

www.who.int/emf

U.S. Food and Drug Administration

www.fda.gov/cdrh/ocd/mobilphone.html

U.K. National Radiological Protection Board

www.nrpb.org.uk

The Mobile Manufacturers Forum, the international association of mobile phone manufacturers, also has a comprehensive website – www.mmfai.org - to help answer consumer questions on health issues.

Sendo SAR Statement

THIS MOBILE PHONE MEETS REQUIREMENTS FOR EXPOSURE TO RADIO FREQUENCY ENERGY.

Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio frequency (RF) recommended by international guidelines. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines were developed by independent scientific organisations through periodic and thorough evaluation of scientific studies. The guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit recommended by international guidelines is 2.0 Watts/kg*. Tests for SAR are conducted using standard operating positions with the phone

Page 55

transmitting at its highest operating power level. Although the SAR is determined at the highest operating power level, the actual SAR of the phone while operating normally can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to communicate with the network. In general, the closer you are to a base station, the lower the power output of the phone.

The highest SAR value for Sendo 550 model phone when tested for use at the ear is 0.863 W/Kg.

Always read and follow the operating and safety instructions that came with your phone.

* The SAR limit for mobile phones used by the public is 2.0 Watts/Kg (W/kg) averaged over ten grams of body tissue. The guidelines incorporate a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

Regulatory compliance

Your phone has been designed to comply with applicable standards when used correctly in accordance with the user instructions. Sendo GSM 900/1800 phones and accessories have been tested and certified for compliance with the following EC Directives and international standards, as applicable:

European (EC) Directives

1999/5/EC (R&TTED)

89/336/EEC (EMCD)

73/23/EEC (LVD), as amended by 93/68/EEC

International Standards

IEC/UL/AS-NZ/BS EN60950 (Electrical Safety)

EN301 489-7 (EMC)

EN301 489-1 (EMC)

EN301 511 (GSM900/DCS1800)

International SAR (Human Exposure) Standards

EN50360/EN50361 (European)

IEEE Std C95.3 (USA)

AS/NZ 2772.1 (ACA, Australia)

Regulatory Compliance and

SAR Statements

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18 End User License Agreement

END USER SOFTWARE LICENSE AGREEMENT

This Software License Agreement ("Agreement") is between You and Sendo International Ltd and/or one of its affiliates ("Licensor"). The Agreement authorises you to use the Software specified in Clause 1 below, which may be included on your phone, stored on a CD-ROM, sent to you by electronic mail, downloaded from Licensor's Web pages or servers or from other sources under the terms and conditions set forth below. This is an agreement on end user rights and not an

End User License Agreement

agreement for sale. Licensor continues to own the copy of the Software and any other copy that you are authorised to make pursuant t o this Agreement.

Read this Agreement carefully before installing, downloading or using the Software. Further, by installing, downloading and/or using the Software, you agree to the terms and conditions of this Agreement.

1. SOFTWARE.

As used in this Agreement, the term "Software" means, collectively: (i) all the software in your phone, all of the contents of the disk(s), CDROM(s), electronic mail and its file attachments, or other media with which this Agreement is provided; (ii) related Licensor or third party software; (iii) digital images, stock photographs, clip art or other artistic works ("Stock Files") (iv) related explanatory written materials ("Documentation"); (v) fonts (vi) upgrades, modified versions, updates, add itions and copies of the Software, if any, licensed to you by Licensor (collectively "Updates") and (vii) any other possible documentation related thereto.

2. END USER RIGHTS AND USE.

Licensor grants to you a non-exclusive, nontransferable end user right to install the Software or use the Software installed on the phones. The Software is licensed with the phone as a single

integrated product and may be used with the phone only as set forth in these licensing terms.

3. LIMITATIONS ON END USER RIGHTS.

(a) You may not copy, distribute, or make derivative works of the Software.

(b) You may not use, modify, translate, reproduce or transfer the right to use the Software or copy the Software except as expressly provided in this Agreement.

(c) You may not resell, sublicense, rent, lease or lend the Software; except you may permanently transfer all of your rights as set forth in the Agreement only as part of a permanent sale or transfer of the phone, provided the recipient agrees to the terms of this Agreement.

(d) You may not reverse engineer, reverse com pile, disassemble or otherwise attempt to discover the source code of the Software (except to the extent that this restriction is expressly prohibited by law) or create derivative works based on the Software.

(e) You shall not display, modify, reproduce and distribute any of the Stock Files included with the Software.

(f) You agree that you shall only use the Software in a manner that complies with all applicable laws in the jurisdiction in which you use the Software, including, but not limited to, applicable restrictions concerning copyright and other intellectual property rights.

4. COPYRIGHT.

Licensor and/or its software suppliers own the Software and all rights, without limitation including proprietary rights therein, and their respective affiliates and are protected by international treaty provisions and other applicable national laws of the country in which it is being used. The structure, organisation and code of the Software are the valuable trade secrets and confidential information.

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5. MULTIPLE COPIES / UPDATES.

If the Software supports multiple platforms or languages, if you receive the Software on multiple media, or if you otherwise receive multiple copies of the Software, the number of phones on which all versions of the Software are installed shall be one phone. If the Software is an Update to a previous version of the Software, you must possess a valid end user right to such previous version in order to use the Update and you may use the previous version for ninety (90) days after you receive the Update in order to assist you in the transition to the Update. After such time you no longer have a right to use the previous version, except for the sole purpose of enabling you to instal l the Update.

6. COMMENCEMENT & TERMINATION.

This Agreement is effective from the first date you use or install the Software. Your end user rights automatically and immediately terminate without notice from Licensor if you fa il to comply with any provision of this Agreement. In such event, you must immediately delete, destroy or return at your own cost and expense, and without entitlement to any refund of the purchase price, the phone and the Software, and all related material to Licensor.

7. EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY FOR THE PHONE, YOU ACKNOWLEDGE THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW NEITHER LICENSOR, LICENSOR’S SOFTWARE SUPPLIERS OR THEIR RESPECTIVE AFFILIATES, NOR THE COPYRIGHT HOLDERS MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR THAT THE SOFTWARE WILL NOT INFRINGE ANY THIRD

PARTY PATENTS, COPYRIGHTS, TRADEMARKS OR OTHER RIGHTS. THERE IS NO WARRANTY BY LICENSOR OR BY ANY OTHER PARTY THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.

8. NOT FAULT TOLERANT

THE SOFTWARE MAY CONTAIN TECHNOLOGY THAT IS NOT FAULT TOLERANT AND IS NOT DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN ENVIRONMENTS OR APPLICATIONS IN WHICH THE FAILURE OF THE LICENSED SOFTWARE COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE OR FINANCIAL LOSS.

9. LIMITATION OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LICENSOR OR LICENSOR’S SOFTWARE SUPPLIERS OR THEIR RESPECTIVE AFFILIATES AND EMPLOYEES BE LIABLE FOR ANY LOST PROFITS, REVENUE, SALES, DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, PROPERTY DAMAGE, PERSONAL INJURY, INTERRUPTION OF BUSINESS, LOSS OF BUSINESS INFORMATION OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, ECONOMIC, COVER, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND WHETHER ARISING UNDER CONTRACT, TORT, NEGLIGENCE, OR OTHER THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF LICENSOR OR ITS SOFTWARE SUPPLIERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME COUNTRIES/ STATES/JURISDICTIONS DO NOT ALLOW THE

End User License Agreeme

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EXCLUSION OR LIMITATION OF LIABILITY, BUT MAY ALLOW LIABILITY TO BE LIMITED, IN SUCH CASES, THE LIABILITY OF LICENSOR, ITS SOFTWARE SUPPLIERS AND THEIR RESPECTIVE AFFILIATES AND EMPLOYEES SHALL BE LIMITED TO, AT LICENSOR’S OPTION , EITHER (A) RETURN OF THE PRICE PAID LESS A REASONABLE AMOUNT FOR USAGE, OR (B) REPAIR OR REPLACEMENT OF THE SOFTWARE THAT DOES NOT MEET THE LIMITED WARRANTY PROVIDED WITH THE PHONE AND WHICH IS RETURNED IN ACCORDANCE WITH THE REQUIREMENTS OF

End User License Agreement

THE LIMITED WARRANTY. Nothing contained in this Agreement shall prejudice the statutory rights of any party dealing as a consumer. Nothing contained in this Agreement limits Licensor's liability to You in the event of death or personal injury resulting from Licensor's negligence if law prohibits such a limitation. Licensor is acting on behalf of its software suppliers and their respective employees and affiliates for the purpose of disclaiming, excluding and/or restricting obligations, warranties and liability as provided in this clause 9, but in no other respects and for no other purpose.

10. TECHNICAL SUPPORT.

Licensor has no obligation to furnish You with technical support except as agreed in writing between You and Licensor in the Limited Warranty provided with the phone.

11. EXPORT CONTROL.

The Software may be subject to export regulation of the United Kingdom and other countries. You agree that You shall comply with all applicable export laws, restrictions and regulations of the United Kingdom or foreign agencies or authorities, and shall not export, or transfer for the purpose of reexport, any Software, product or technical data received under this Agreement or any Software or

product produced by use of such technical data, including processes and services, in violation of any applicable restrictions, laws or regulations, or without all necessary approvals.

12. APPLICABLE LAW & GENERAL PROVISIONS.

This Agreement shall be governed by and construed in accordance with the internal laws of the United Kingdom without regard to its conflicts of laws rules.

This is the entire agreement between Licensor and you relating to the Software and it supersedes any prior representations, discussions, undertakings, end user agreements, communications or advertising relating to the Software.

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Declaration of conformity

We: Sendo International Ltd. Of: Sendo Base Station, Hatchford Brook, Hatchford Way,

Sheldon, Birmingham, B26 3RZ, United Kingdom.

Declare under our sole responsibility that the product referenced within this user guide and uniquely identified by the IMEI and type number affixed to the product, to which this declaration relates, is in compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC.

The conformity assessment procedur e referred to in Article 10 and detailed in Annex IV of Directive 1999/5/EC has been followed with the involvement of BABT, Claremont House, 34 Molesey Road, Walton-On-Thames, KT12 4RQ, England.

A copy of the original Declaration of Conformity is available for download from the Sendo website.

Class of equipment: This product is designated Class 1 equipment (R&TTED 1999/5/EC), the use of which is harmonised throughout all EU member states. This product is designated for use on licensed GSM 900/1800 MHz networks.

www.sendo.com

8E30-18011-50002

Printed in the Netherlands.

Sendo 550 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1 Copyright and Legal Information

Copyright Information

DISCLAIMER

Export Information

For Your Safety

Approved Accessories Warning

Network Services

2 Your phone

Layout

External Layout

Menus

Symbol description

3 Getting started

Removing the back cover

Inserting the SIM card

Inserting the battery

Charging the battery

Charging and Discharging

Powering up/down

Screensaver

Power save

4 Making a call

Dialling a number

Making an international call

Making an emergency call

Making calls from the contact list

Speed dialling

Making a call from the calls list

Adjusting the volume

5 Answering a call

Call waiting

In-call options

6 Calls list and contact list

Using the calls list

Making a call from the calls list

Calls list options

Using the contact list

Storing a name and number

Finding a contact

Copy contacts

Default

Service numbers

Contact list options

7 Menu navigation

Scrolling

SIM Toolkit

Shortcuts

8 Messages

Text messages

Reading a text message

Sending a text message

Sending ringtones, pictures and more

Chat

Starting a chat session

Editing a chat name

Sending a chat message

Chat options

Entering text, numbers and symbols

Multitap standard text input

Predictive text input

Entering numbers

Entering symbols

Calling your voice mail

Broadcast

Message settings

Compatible formats

9 Internet menu

Connecting to an internet page

Downloading ringtones

In browser options

Configuring your homepage

Bookmarks

Creating a bookmark from the Internet menu

Creating a bookmark in the browser

Editing a bookmark