1Copyright and Legal Information1
2Your phone3
3Getting started6
4Making a call10
5Answering a call12
6Calls list and contact list13
7Menu navigation16
8Messages17
9Internet menu25
10Sounds29
11Extras32
12Settings37
13Services40
14Troubleshooting42
15Safety Information46
16Regulatory Compliance and SAR Statements50
17End User License Agreement52
18Warranty Statement55
1 Copyright and Legal Information
1
Copyright and Legal Inform
The wireless phone described in this manual is
approved for use in GSM 900 and 1800 networks.
Copyright Information
Part number: 8E30-28011-50003, Edition 3.
Copyright Sendo 2003. All rights reserved.
Printed in the Netherlands.
SENDO is a registered trademark, or trademark, of
Sendo International Ltd. and/or its affiliates.
Reproduction, transfer, distribution or storage of
part or all of the contents in this document in any
form without the prior written permission of Sendo is
prohibited.
T9 Text Input is a registered trademark of Tegic
Communications. All rights reserved. T9 Text input
is licensed under one or more of the following U.S.
Patents: 5,818,437, 5,953,541, 5,945,928,
6,011,554 and additional patents are pending
worldwide.
DISCLAIMER
The information contained in this user guide is
written for the Sendo phone model 330. Sendo
reserves the right to make changes and
improvements to the products and any of the
features of the products described in this document
without prior notice
THE CONTENTS OF THIS DOCUMENT ARE
PROVIDED "AS IS". EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY
KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS
DOCUMENT. SENDO RESERVES THE RIGHT TO
REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE. UNDER NO
CIRCUMSTANCES SHALL SENDO BE
RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
Export Information
This phone may be subject to export regulation of
the United Kingdom and other countries. Diversion
contrary to law is prohibited. You must comply with
all applicable export laws, restrictions and
regulations of the United Kingdom or foreign
agencies or authorities, and shall not export, or
transfer for the purpose of re-export, the phone or
any part of the phone in violation of any applicable
restrictions, laws or regulations, or without all
necessary approvals.
For Your Safety
You should observe and follow the guidelines given
in this manual for the safe and efficient use of your
phone. Failure to comply with these guidelines and
requirements may void your warranty and may
invalidate any approvals given to the phone. Please
see the Important Safety section of this manual
before you use the phone.
ation
1
1
Approved Accessories Warning
Use only batteries, chargers and accessories
approved by Sendo for use with this phone model.
The use of any other types may invalidate any
warranty applying to the phone, and may be
dangerous. For availability of approved
accessories, please check with your dealer or visit
www.sendo.com.
When you disconnect the power cord of any
accessory, grasp and pull the plug, not the cord.
Network Services
Copyright and Legal Information
A number of features included in this guide are
called network services. They are services
provided by wireless service providers. Before you
can take advantage of any of these network
services, you must subscribe to these service(s)
from your home wireless service provider and
obtain instructions for their use. Some of these
network services may not be available when
roaming on a network other than your home
network.
2
2 Your phone
Layout
Wrist/neck strap loop – Used to attach a
!
wrist strap or neck strap.
" Earpiece
# Display – Graphical indicators, menu
options and other information are shown
here.
$ Up and down keys – Used to scroll through
menus and options.
% Left soft key – This key performs the function
immediately above it on the display
& Right soft key (and Power key) – A long
press of this key will switch the phone on
and off. A short press of this key performs
the function immediately above it on the
display.
2
Your phone
' Quick access key – The function of this key
will vary depending on the model of your
phone. It provides quick access to a certain
function such as messaging.
( Clear key – This erases text or takes you
back to your previous step, depending on
the context. A long press of this key takes
you back to the main screen.
) Charger/accessories connector - Insert the
charger connector here. This connector is
also used to connect appropriate
accessories such as a hands-free kit.
3
2
Your phone
4
Symbol description
Main screen
2
Your phone
Battery level - low
***
Battery level - high
Battery charging
Signal strength - weak
Signal strength - strong
GPRS service available
GPRS service not available
In calls list
Shows that a call was incoming
Shows that a call was outgoing
In messages list
Indicates the messages which
have not yet been read
Lists
New text message
All incoming calls are diverted
Keypad locked
New voice mail message (this icon
is network dependent)
Silent mode active
Alarm clock set
Shows that a call was missed
Indicates the messages which
have been read
In lists, shows the option that is
currently activated
Internet
GGPRS WAP sessionCGSM WAP session
5
3
3 Getting started
To use your phone, you must first insert the
SIM card supplied by your service provider,
and then charge the battery.
Getting started
ζ Note: You cannot insert or remove the
SIM unless you remove the battery. If
you need to remove the battery, press
down on the tab at the centre of the
bottom edge of the battery and lift out.
ζ Note: Always turn your phone off before
you insert or remove the battery.
Removing the back cover
Press down on the area on the top of the
back cover, slide the cover down and lift off.
Inserting the SIM card
Slide the SIM into place, starting with the
shorter edge first, making sure that the goldcoloured contacts of the card are touching
the contacts of the phone.
ζ Warning: Keep all SIM cards out of small
children’s reach. The SIM card is easily
damaged by scratches or bending, so
be cautious when inserting and
removing the card.
6
3
Getting started
Inserting the battery
Insert the battery into the phone, starting
with the top edge first. Align the tabs on the
edge of the battery with the tabs on the back
of the phone. Make sure the gold- coloured
contacts of the battery are touching the
contacts on the phone. Push down into
place.
If you need to remove the battery, press
down on the tab at the centre of the bottom
edge of the battery and lift out.
ζ Note: Always turn your phone off before
you insert or remove the battery.
Replacing the back cover
Place the cover onto the back of the phone
and slide the cover into place making sure
the tab at the top of the cover clicks into
place.
Charging the battery
You must charge the battery for at least 12
hours before using the phone for the first
time. After this, the battery will normally take
several hours to charge.
Insert the connector on the charger lead into
the connector on the bottom of the phone.
Plug the charger into a wall socket. When
charging commences, the battery icon will
change into a charger cable icon. When the
battery is fully charged, the battery icon will
reappear and you can disconnect the
charger.
Once you connect the charger, you can
switch your phone on. If the battery is
completely empty, it may take a few minutes
7
3
before you can make or receive a call once
you plug the phone into a charger.
ζ Note: When the battery is completely
Getting started
discharged it may take some time for the
battery charging icon to appear after
you have connected the charger.
Charging and Discharging
Please observe the following notes and
Note
Use only batteries approved by Sendo and
recharge your battery only with the chargers
approved by Sendo. When a charger is not in use,
disconnect it from the power source. Do not leave
the battery connected after the battery indicator
shows that the battery is full, or for longer than a
single day, since overcharging may shorten its life.
If left unused a fully charged battery will discharge
itself over time.
precautions regarding the use of batteries
and related equipment.
Note
If you remove your battery you will find the phone’s
label on the back portion of the phone. This label
includes information about the phone, such as the
model number.
Do not remove the phone’s label. In the unlikely
event that you ever need to make a warranty claim
or seek assistance with respect to use of your
phone, you may be asked for this information.
Note that a new battery's full performance is
achieved only after two or three complete charge
and discharge cycles. The operation times provided
are reasonable estimates and may be affected by
network conditions, charging and phone usage.
The battery can be charged and discharged
hundreds of times, but it will eventually wear out.
When the operating time (talk time and standby
time) is noticeably shorter than normal, it is time to
buy a new battery.
For longer operation times, discharge the battery
from time to time by leaving your phone switched on
until it turns itself off and the battery is fully
discharged.
Do not attempt to discharge the battery by any other
means.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged or
worn out.
Warning: Do not short circuit the battery. All
batteries can cause property damage, injury or
burns if a conductive material such as jewellery or
keys comes into contact with the exposed terminals.
The material may complete an electrical circuit and
become quite hot. Exercise care in handling your
phone battery. For example, avoid carrying your
phone battery loose in a pocket or purse. This
product is designed for use with Sendo-approved
batteries only. Use of unapproved batteries may be
dangerous and may cause damage to the battery or
the phone and may void your warranty.
8
3
Getting started
Note
Leaving the battery in hot or cold places, such as in
a closed car in summer or winter conditions, may
reduce the capacity and lifetime of the battery.
Always try to keep the battery between 15°C and
25°C (59°F and 77°F). A phone with a battery that
has been exposed to temperature extremes may
temporarily not work, even when the battery is fully
charged.
Dispose of the battery properly. Comply with all
local laws or regulations in disposing of your battery.
Do not dispose of batteries in a fire.
Powering up/down
To switch the phone on, press δ.
If the phone asks for a PIN code, enter the
code that is supplied with the SIM card. The
code will be displayed as asterisks. When
complete, press
Wait a few seconds while the phone
searches for the network. Once the network
has been found, the main screen appears
and your phone is ready to be used. The
main screen shows the network name and
two icons giving the signal strength (top
right) and battery level (top left).
γ, OK.
Screensaver
A screensaver is a picture that is displayed
when the phone has been idle for a certain
amount of time. It is possible to turn this on
or off, select the delay before it becomes
active and change the picture. To modify
the screensaver settings, press
γ, Menu,
select the Settings menu and then select the
Screensaver option.
ζ Note: When the screensaver is
displayed, press
χ to return to normal
display and use the phone.
Power save
To get better battery performance, your
phone will automatically switch to power
save mode after approximately 2 minutes of
inactivity. In this mode, the screen’s
backlight is switched off and a clock is
displayed showing the current time.
ζ Note: When the power save mode is
active, press
display and use the phone.
χ to return to normal
To switch the phone off, press and hold
δ.
9
4
4 Making a call
Dialling a number
1 Key in the area code and number that
you want to call, then press
Making a call
dial.
To delete the entire number and return to
the main screen, press and hold
2 To end the call, press
Making an international call
1 Press and hold 0 until the plus sign "+"
is displayed. This replaces the
international access code.
2 Enter the country code, area code, and
phone number.
3 Press
γ, Call to dial.
Making an emergency call
1 Key in the emergency number for your
present location (e.g. 999, 911, 112 or
other official emergency number).
Emergency numbers vary by location.
2 Press
ζ Warning: The phone must be switched
γ, Call to dial.
on, properly charged and used in a
service area with adequate signal
strength to make an emergency call.
Emergency calls also may not be
possible when certain network services
or phone features are in use. Do not rely
on your wireless phone as your only
method of emergency communications.
γ, Call to
δ, End.
χ.
Making calls from the contact list
1 Press ; from the main screen, you
can also press
the Search option.
2 Type in the first letters of the name or
scroll (using
the one that you want.
3 Press
γ, Call to dial.
δ, Contacts then select
: and ;) and find
Speed dialling
This feature allows you to dial a number
simply by pressing and holding the
assigned key from the main screen.
Adding a speed dial number to a contact list
entry:
1 Press
and then select the Search option.
2 Type in the first letters of the name or
scroll and find the one that you want.
3 Press and hold one of the keys
9 until the key number appears on the
left of the screen, beside the name. This
indicates that the speed dial is
successfully assigned.
ζ Note: 1 is normally reserved for
Making calls using speed dial
1 Press and hold the number key assigned
to the contact you want to call.
δ, Contacts from the main screen
2 to
voicemail.
10
Removing a speed dial number from a
contact list entry:
1 Scroll to the name in the contact list.
2 Press and hold the number key already
assigned to the name, until the key
number is removed from the left of the
screen, beside the name.
Making a call from the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
To dial a number from the calls list:
4
Making a call
Press
: to access the list from the main
screen. Scroll and find the entry that you
want and press
γ, Call to dial.
Adjusting the volume
The earpiece volume can be adjusted
during a conversation. Press
the speech louder and
quieter.
: to make
; to make it
11
5
5 Answering a call
To answer a call:
Press
Press
Answering a call
ζ Note: If you can’t answer a call, but you
Call waiting
This feature means you are informed of a
second incoming call by an audible melody
in the earpiece.
ζ Note: Please refer to the Services
Press
Press
hold and activate the second call.
To end the active call and return to the held
call, press
To switch between calls, press
and then select the Swap option.
γ, Accept to accept a call.
δ, Reject to reject a call.
don’t want to reject it, press
silence the ringtone.
chapter of this guide for more
information on how to activate call
waiting.
δ, Reject to reject the second call.
γ, Accept to put the current call on
δ, End.
; to
γ, Options
be able to accept another call). You will
not be able to switch calls.
In-call options
When you are in a call, you can press γ,
Options. These could be:
Contacts
Gives you access to the contact list.
Hold/Unhold
Puts the active call on hold/reactivates the
held call.
Mute/Unmute
Switches the microphone off/on.
Send message
Allows you to send a text message.
SIMToolkit
Gives you access to the SIM Toolkit.
Swap
Swaps between the current call and the
call on hold.
End all
Ends all calls.
ζ Note: Your network may not support call
waiting or may require you to subscribe
to this feature. If you do not have call
waiting or are roaming on another
network, accepting a second call will
end the first call (or you simply may not
12
6 Calls list and contact list
6
Calls list and contact list
Using the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
The list stores up to 30 entries.
An icon on the left of the screen indicates the
type of call:
νIncoming call
ξMissed call
οOutgoing call
Making a call from the calls list
Press
find the entry that you want and press
Call to dial.
Calls list options
When you have selected an entry in the calls
list, you can open a list of options by
pressing
Save no.
Chat
Send message
: to access the list. Scroll and
γ,
δ, Options:
Save the number to your contact list.
Initiate a chat with this entry.
Send a text message directly to this entry.
Using the contact list
You can store up to 500 names and numbers
in the contact list on your phone.
ζ Note: You can choose to store contacts
on your SIM, but the number of contacts
you can store will vary. Check with your
service provider.
You can quickly access your contact list
entries by pressing,
screen.
Storing a name and number
To add a contact:
1 Press
2 Use the up and down keys
; to scroll to the Add new option,
then press
3 Enter the area code and phone number,
then press
4 Enter the name you wish to store in the
contact list, then press
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
and numeric modes.
δ, Contacts from the main screen.
; from the main
: and
γ, Select.
γ, OK.
γ, OK. Use the
Details
View the details for this entry.
Delete
Delete this entry.
Delete all
Delete all entries in the calls list.
5 Enter the chat name that you wish to
assign to the contact.
To add a contact from the main screen:
1 From the main screen, enter the area
code and phone number you wish to
store.
13
6
Calls list and contact list
2 Press δ, Options and select Save.
3 Enter the name you wish to store in the
contact list, then press
γ, OK. Use the
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
and numeric modes.
4 Enter the chat name that you wish to
assign to the contact.
To add a speed dial number:
1 Press
δ, Contacts from the main screen
and then select the Search option.
2 Type in the first letters of the name or
scroll and find the one that you want.
3 Press and hold one of the keys
9 until the key number appears on the
2 to
left of the screen, beside the name. This
indicates that the speed dial is
successfully assigned.
Finding a contact
1 Press
δ, Contacts from the main screen.
2 Select Search and then press Select.
3 Use the
: and ; keys to find the
contact you want.
You can Call the contact directly from here
or view the contact list options.
ζ Note: You can check your phone
number by selecting My number from
the main menu.
Copy contacts
This option in the Contacts menu is used
to copy all the contacts that are stored on
your SIM onto your phone.
ζ Note: This option is only available when
the default is set to phone.
ζ Note: 1 is normally reserved for
voicemail.
To remove a speed dial number:
1 Scroll to the name in the contact list.
2 Press and hold the number key already
assigned to the name, until the key
number is removed from the left of the
screen, beside the name.
Default
This option in the Contacts menu is used
to specify whether to use the names and
numbers on your phone as your default
contact list, or the names and numbers on
your SIM. Remember that you can store
up to 500 contacts on your phone!
14
6
Calls list and contact list
Service numbers
Your service provider may have preprogrammed some useful numbers into
your SIM card. These numbers normally
give access to special services. For more
information contact your service provider.
1 Press
list menu, scroll using
δ, Contacts to display the contact
: ;.
2 Scroll to the Service no. option, then
press
ζ Note: This option is only displayed if
γ, Select.
your service provider supports service
numbers.
Contact list options
When you have selected a name in the
contact list, you can open a list of options by
pressing
δ, Options:
Send message
Send a text message directly to this
contact.
Chat
Initiate a chat with this contact.
Change
Change the details for this contact.
Details
View the details for this contact.
Copy to SIM/Copy to phone
Copy your contact details from your SIM to
your phone or from your phone to your
SIM. This menu option depends on the
default contact list you have selected on
the main menu.
Chat Details
View chat details for this contact.
Delete
Delete this contact.
15
7
7 Menu navigation
To enter the main menu, press γ, Menu
from the main screen.
Scrolling
Menu navigation
You can scroll through the menu using the
Up and Down keys
you find the menu that you are looking for,
press
χ to return to the previous level.
SIM Toolkit
Your service provider may offer some
special services or applications. The name
of the menu may change to indicate the type
of service, for example “Information”.
For more details, please contact your
service provider.
Shortcuts
* Press : from the main screen to
: and ;. When
γ, Select to go in. Press δ, Back or
access the calls list. From here you can
call, save, chat and send messages to
any of the entries.
* To enter/exit silent mode press
# from the main screen. The silent
symbol, is displayed on the main
screen when the phone is in silent mode.
ζ Note: If the vibrate function is set to on,
the phone will still vibrate whilst in silent
mode.
ζ Note: If the phone is switched off whilst
in silent mode, the phone will return to
the previous volume setting once
switched on again. This is provided as a
safety feature to help ensure no calls are
missed.
* To enter a pause while dialling, press and
# until the letter p appears. This
hold
will insert a pause of 3 seconds.
* If the phone language is changed by
mistake, press and hold
the language list. Scroll to the language
you want (using the
keys) and press
γ.
* to display
: and ;
γ then
* Press
access your contacts list. From here you
can call, save, chat and send messages
to any of the entries.
* To lock/unlock the keypad, press
then
locked symbol, is displayed on the
main screen when the phone is locked.
; from the main screen to
* from the main screen. The
γ,
16
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