Sendo 300 User Manual

1 Copyright and Legal Information 1 2 Your phone 3 3 Getting started 6 4 Making a call 10 5 Answering a call 12 6 Calls list and contact list 13 7 Menu navigation 15 8 Messages 16

9 Sounds 21 10 Extras 24 11 Settings 26 12 Services 28 13 Troubleshooting 30

Safety information 33

14 15 Regulatory Compliance and SAR Statements 37 16 End User License Agreement 39 17 Warranty Statement 42

1 Copyright and Legal Information

The wireless phone described in this manual is approved for use in GSM 900 and 1800 networks.

Copyright Information

Part number: 8E30-26011-50002, Edition 2.

Printed in the Netherlands.

ΣΕΝ∆Ο is a registered trademark, or trademark, of

Sendo International Ltd. and/or its affiliates.

Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Sendo is prohibited.

T9 Text Input is a registered trademark of Tegic Communications. All rights reserved. T9 Text input is licensed under one or more of the following U.S. Patents: 5,818,437, 5,953,541, 5,945,928, 6,011,554 and additional patents are pending worldwide.

DISCLAIMER

The information contained in this user guide is written for the Sendo phone model 300. Sendo reserves the right to make changes and improvements to the products and any of the features of the products described in this document without prior notice

THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS". EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS

Export Information

For Your Safety

DOCUMENT. SENDO RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. UNDER NO CIRCUMSTANCES SHALL SENDO BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED.

This phone may be subject to export regulation of the United Kingdom and other countries. Diversion contrary to law is prohibited. You must comply with all applicable export laws, restrictions and regulations of the United Kingdom or foreign agencies or authorities, and shall not export, or transfer for the purpose of re-export, the phone or any part of the phone in violation of any applicable restrictions, laws or regulations, or without all necessary approvals.

You should observe and follow the guidelines given in this manual for the safe and efficient use of your phone. Failure to comply with these guidelines and requirements may void your warranty and may invalidate any approvals given to the phone. Please see the Important Safety section of this manual before you use the phone.

Legal Information

Approved Accessories warning

Use only batteries, charger and accessories approved by Sendo for use with this phone model. The use of any other types may invalidate any warranty applying to the phone, and may be dangerous. For availability of approved accessories, please check with your dealer or visit www.sendo.com.

When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord.

Network Services

A number of features included in this guide are called network services. They are services provided by wireless service providers. Before you can take advantage of any of these network services, you must subscribe to these service(s) from your home wireless service provider and obtain instructions for their use. Some of these network services may not be available when roaming on a network other than your home network.

2 Your phone

Layout

Wrist/neck strap loop – Used to attach a

wrist strap or neck strap.

" Earpiece # Display – Graphical indicators, menu

options and other information are shown here.

$ Up and down keys – Used to scroll through

menus and options.

% Left soft key – This key performs the function

immediately above it on the display

& Right soft key (and Power key) – A long

press of this key will switch the phone on and off. A short press of this key performs the function immediately above it on the display.

' Quick access key – The function of this key

will vary depending on the model of your phone. It provides quick access to a certain function such as messaging.

( Clear key – This erases text or takes you

back to your previous step, depending on the context. A long press of this key takes you back to the main screen.

) Charger/accessories connector - Insert the

charger connector here. This connector is also used to connect appropriate accessories such as a hands-free kit.

Your phone

Menus

Your phone

Symbol description

Main screen

Battery indicator Empty icon indicates a very weak battery level. Solid icon indicates a fully charged battery level

Battery charging

Signal strength indicator No bars indicates a very weak signal. Four bars indicates a very strong signal

In calls list

ν Shows that a call was incoming ο Shows that a call was outgoing

In messages list

Indicates the messages which have not yet been read

Indicates the messages which have been read

Lists

In lists shows the option that is currently activated

µ New text message

All incoming calls are diverted

Keypad locked

λ New voice mail message (this icon

is network dependent)

Silent mode active

Alarm clock set

ξ Shows that a call was missed

κ Indicates the smiley messages

which have not yet been read

ϕ Indicates the smiley messages

which have been read

Your phone

3 Getting started

To use your phone, you must first insert the SIM card supplied by your service provider, and then charge the battery.

ζ Note: You cannot insert or remove the

Getting started

SIM unless you remove the battery. If you need to remove the battery, press down on the tab at the centre of the bottom edge of the battery and lift out.

ζ Note: Always turn your phone off before

you insert or remove the battery.

Removing the back cover

Press down on the area on the top of the back cover, slide the cover down and lift off.

Inserting the SIM card

Slide the SIM into place, starting with the shorter edge first, making sure that the goldcoloured contacts of the card are touching the contacts of the phone.

ζ Warning: Keep all SIM cards out of small

children’s reach. The SIM card is easily damaged by scratches or bending, so be cautious when inserting and removing the card.

Getting started

Inserting the battery

Insert the battery into the phone, starting with the top edge first. Align the tabs on the edge of the battery with the tabs on the back of the phone. Make sure the gold-coloured contacts of the battery are touching the contacts on the phone. Push down into place.

If you need to remove the battery, press down on the tab at the centre of the bottom edge of the battery and lift out.

ζ Note: Always turn your phone off before

you insert or remove the battery.

Replacing the back cover

Place the cover onto the back of the phone and slide the cover into place making sure the tab at the top of the cover clicks into place.

Charging the battery

You must charge the battery for at least 12 hours before using the phone for the first time. After this, the battery will normally take several hours to charge.

Insert the connector on the charger lead into the connector on the bottom of the phone. Plug the charger into a wall socket. When charging commences, the battery icon will change into a charger cable icon. When the battery is fully charged, the battery icon will reappear and you can disconnect the charger.

Once you connect the charger, you can switch your phone on. If the battery is completely empty, it may take a few minutes

before you can make or receive a call once you plug the phone into a charger.

ζ Note: When the battery is completely

Getting started

discharged it may take some time for the battery charging icon to appear after you have connected the charger.

Charging and Discharging

Please observe the following notes and precautions regarding the use of batteries and related equipment.

Note

If you remove your battery you will find the phone’s label on the back portion of the phone. This label includes information about the phone, such as the model number.

Do not remove the phone’s label. In the unlikely event that you ever need to make a warranty claim or seek assistance with respect to use of your phone, you may be asked for this information.

Note that a new battery's full performance is achieved only after two or three complete charge and discharge cycles. The operation times provided are reasonable estimates and may be affected by network conditions, charging and phone usage.

The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the operating time (talk time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Note

Use only batteries approved by Sendo and recharge your battery only with the chargers approved by Sendo. When a charger is not in use, disconnect it from the power source. Do not leave the battery connected after the battery indicator shows that the battery is full, or for longer than a single day, since overcharging may shorten its life. If left unused a fully charged battery will discharge itself over time.

For longer operation times, discharge the battery from time to time by leaving your phone switched on until it turns itself off and the battery is fully discharged.

Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose.

Never use any charger or battery that is damaged or worn out.

Warning: Do not short circuit the battery. All batteries can cause property damage, injury or burns if a conductive material such as jewellery or keys comes into contact with the exposed terminals. The material may complete an electrical circuit and become quite hot. Exercise care in handling your phone battery. For example, avoid carrying your phone battery loose in a pocket or purse. This product is designed for use with Sendo-approved batteries only. Use of unapproved batteries may be dangerous and may cause damage to the battery or the phone and may void your warranty.

Note

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, may reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A phone with a battery that has been exposed to temperature extremes may temporarily not work, even when the battery is fully charged.

Dispose of the battery properly. Comply with all local laws or regulations in disposing of your battery. Do not dispose of batteries in a fire.

Powering up/down

To switch the phone on, press δ.

If the phone asks for a PIN code, enter the code that is supplied with the SIM card. The code will be displayed as asterisks (*). When complete, press

Wait a few seconds while the phone searches for the network. Once the network has been found, the main screen appears and your phone is ready to be used. The main screen shows the network name and two icons giving the signal strength (top right) and battery level (top left).

To switch the phone off, press and hold

γ, OK.

δ.

Getting started

4 Making a call

Dialling a number

1 Key in the area code and number that

you want to call then press

Making a call

dial.

If you make a mistake, press a single digit. To delete the entire number and return to the main screen, press and

χ.

hold

2 You can adjust the earpiece volume in a

call by using the up and down keys

: ;.

3 To end the call, press

δ, End.

Making an international call

1 Press and hold 0 until the plus sign "+"

is displayed. This replaces the international access code.

2 Enter the country code, area code, and

phone number.

3 Press

γ, Call to dial.

Making an emergency call

1 Key in the emergency number for your

present location (e.g. 999, 911, 112 or other official emergency number). Emergency numbers vary by location.

2 Press

ζ Warning: The phone must be switched

γ, Call to dial.

on, open, properly charged and used in a service area with adequate signal strength to make an emergency call.

γ, Call to

χ to delete

Emergency calls also may not be possible when certain network services or phone features are in use. Do not rely on your wireless phone as your only method of emergency communications.

Making calls from the contact list

1 Press ; from the main screen. You

can also press the Search option.

2 Type in the first letters of the name or

scroll and find the one that you want.

3 Press

γ, Call to dial.

δ, Contacts then select

Speed dialling

This feature allows you to dial a number simply by pressing and holding the assigned key from the main screen.

To add a speed dial number to a contact list entry:

1 Press

2 Type in the first letters of the name or

3 Press and hold one of the keys

ζ Note: 1 is normally reserved for

δ, Contacts from the main screen

and then select the Search option.

scroll and find the one that you want.

2 to

9 until the key number appears on the

left of the screen, beside the name. This indicates that the speed dial is successfully assigned.

voicemail.

Making calls using speed dial

1 Press and hold the number key assigned

to the contact you want to call.

To remove a speed dial number from a contact list entry:

1 Scroll to the name in the contact list.

2 Press and hold the number key already

assigned to the name, until the key number is removed from the left of the screen, beside the name.

Making a call from the calls list

The phone stores a list of your recent incoming, outgoing and missed calls.

To dial a number from the calls list:

: to access the list from the main

Press screen. Scroll and find the entry that you want and press

γ, Call to dial.

Adjusting the volume

The earpiece volume can be adjusted during a conversation. Press the speech louder and quieter.

: to make

; to make it

Making a call

5 Answering a call

To answer a call:

Press

γ, Accept to accept a call.

Press

δ, Reject to reject a call.

ζ Note: If you can’t answer a call, but you

Answering a call

don’t want to reject it, press silence the ringtone.

Call waiting

This feature means you are informed of a second incoming call by an audible tone in the earpiece.

ζ Note: Please refer to the Services

chapter of this guide for more information on how to activate Call Waiting.

δ, Reject to reject the second call.

Press

γ, Accept to put the current call on

hold and activate the second call.

To end the active call and return to the held call, press

To switch between calls, press and then select the Swap option.

ζ Note: Your network may not support call

δ, End.

waiting or may require you to subscribe to this feature. If you do not have call waiting or are roaming on another network, accepting a second call will end the first call (or you simply may not

; to

γ, Options

be able to accept another call). You will not be able to switch.

In call options

When you are in a call, you can press γ,

Options. These could be:

Contacts

Gives you access to the contact list.

Hold/Unhold

Puts the active call on hold/reactivates the held call.

Mute/Unmute

Switches the microphone off/on.

Send message

Allows you to send a text message.

SIMToolkit

Gives you access to the SIM Toolkit.

Swap

Swaps between the current call and the call on hold.

End all

Ends all calls.

6 Calls list and contact list

Calls list and co

Using the calls list

The phone stores a list of your recent incoming, outgoing and missed calls.

The list stores up to 30 entries.

An icon on the left of the screen indicates the type of call:

ν Incoming call ξ Missed call ο Outgoing call

Making a call from the calls list

Press

: to access the list. Scroll and

find the entry that you want and press

Call to dial.

Calls list options

When you have selected an entry in the calls list, you can open a list of options by pressing

Save no.

Send message

Details

Delete

Delete all

δ, Options:

Save the number to your contact list.

Send a text message directly to this entry.

View the details for this entry.

Delete this entry.

Delete all entries in the calls list.

Using the contact list

The names and numbers you enter into your contact list are stored on the SIM card.

To access your contact list entries, press

; from the main screen.

Storing a name and number

1 Press

2 Use the up and down keys

; to scroll to the Add new option,

then press

3 Enter the area code and phone number,

γ,

then press

4 Enter the name you wish to store in the

contact list, then press keypad as explained in the table in the Messages section to enter the characters and to switch between lower case, upper case, and numeric modes.

ζ Tip: You can store a name and number

by entering the number in the main screen. Press Save option and enter the name.

Correcting an entry

Whilst entering contact information, pressing immediately to the left of the cursor. Pressing and holding text that you have entered.

ntact list

δ, Contacts from the main screen.

: and

γ, Select.

γ, OK.

γ, OK. Use the

δ, Contacts, select the

χ deletes the character

χ deletes all of the

To change a contact’s details, select the contact in the contact list and press

Options, then select Change.

Adding a speed dial number

1 Press

δ, Contacts from the main screen

and then select the Search option.

2 Type in the first letters of the name or

Calls list and contact list

scroll and find the one that you want.

3 Press and hold one of the keys

9 until the key number appears on the

left of the screen, beside the name. This indicates that the speed dial is successfully assigned.

ζ Note: 1 is normally reserved for

voicemail.

Removing a speed dial number

1 Scroll to the name in the contact list.

2 Press and hold the number key already

assigned to the name, until the key number is removed from the left of the screen, beside the name.

Contact list options

When you have selected a name you can open a list of options by pressing

Options. This menu will allow you to change,

delete, display details and send a message.

δ,

2 to

δ,

Fixed names

This service allows you to restrict your outgoing calls to certain selected numbers from your SIM card. This feature is dependent on your service provider.

Your phone will ask for the PIN2 code to activate this function. This code may have been supplied with your SIM. If not, contact your service provider.

When this feature is activated, a new contact list is made visible in place of your standard one. Only numbers from this contact list can be dialled. You can add numbers to this contact list in the same way as adding numbers to your normal contact list, with the exception that you have to enter the PIN2 code. This code may have been supplied with your SIM. If not, contact your service provider.

7 Menu navigation

Menu navigatio

To enter the main menu, press γ, Menu from the main screen.

Scrolling

You can scroll from one menu to another using the up and down keys

When you find the menu that you are looking for, press

Press End, back or previous level.

γ, Select to enter the menu.

χ to return to the

: and

SIM Toolkit

Your service provider may offer some special services or applications. The name of the menu may change to indicate the type of service, for example “Information”.

For more details, please contact your service provider.

Shortcuts

* Press : from the main screen to

access the calls list. From here you can call, save, chat and send messages to any of the entries.

* Press

; from the main screen to

access your contacts list. From here you can call, save and send messages to any of the entries.

* To lock/unlock the keypad, press

* from the main screen. The

then locked symbol, is displayed on the main screen when the phone is locked.

* To enter/exit silent mode press

# from the main screen. The silent

symbol, is displayed on the main screen when the phone is in silent mode.

ζ Note: If the vibrate function is set to on,

the phone will still vibrate whilst in silent mode.

ζ Note: If the phone is switched off whilst

in silent mode, the phone will return to the previous volume setting once switched on again. This is provided as a safety feature to help ensure no calls are missed.

* To enter a pause while dialling, press and

# until the letter p appears. This

hold will insert a pause of 3 seconds.

γ,

γ then

8 Messages

Text messages

You can send and receive SMS (text) messages of up to 160 characters to/from

Messages

another compatible phone. Almost all modern mobile phones accept this format.

Reading a text message

When you receive a text message, the envelope the main screen.

1 Press

2 To read old messages select Read from

3 Use the

4 Press

Delete

Removes the message.

Sends a text message to the sender.

Call

Calls the sender (or, if there is a number in quotes in the message, this number is called instead).

Save no.

Adds the sender’s phone number to your contact list.

µ icon is displayed at the top of

γ, Read to display the new

message directly from the main screen.

the Messages menu.

: and ; keys to scroll

through the message.

δ, Options to access the following

message options:

Time/date

Displays the date and time of the message.

Forward

Sends the message to someone else.

Sending a text message

To send a text message:

1 Enter the Messages menu and select the

Send option.

2 Select New to type in a new message or

select Saved to select a message from a list of saved messages.

3 When you have entered the text, press

γ, Send.

4 Enter the destination phone number, or

5 Press

ζ Note: If you reply to a message, you do

δ, Contacts and select a name

press from your contact list.

γ, Send to send the message.

not have to re-enter the number. This is done automatically.

Messages

Sending a Smiley SMS

Send a Smiley with your text message to compatible phones. All other phones will display an Internet style Smiley.

1 Enter the Messages menu, select the

Send option and then select Smiley. The

following list will be displayed:

* Emotions * Celebrations * Sports * Animals * Others

2 Select the category you would like to view

and then use the scroll through the Smileys. Press

Select on the Smiley you would like to

add to your message.

3 You can now type the rest of your

message. Your message text is restricted to 156 characters to allow space for the Smiley.

4 When you have entered the text, press

γ, Send.

5 Enter the destination phone number, or

δ, Contacts and select a name

press from your contact list.

6 Press

γ, Send to send the message.

: and ; keys to

γ,

Reading a Smiley SMS

When you choose a message that has a Smiley in it, the Smiley appears on the screen for 3 seconds or until a key is pressed. Then the message appears. After this time the message reads as normal. A message with a smiley attached has a icon if new and a

ζ Note: If replying to or forwarding an SMS

ϕ if read.

(text) message, the Smiley will not display and only appears on a new message.

Entering text, numbers and symbols

You can enter text, numbers and symbols in a number of ways. The current input mode is indicated at the bottom of the screen by one of these icons:

α Multitap text input - lower case β Multitap text input - upper case θ Numeric mode η T9 predictive text input (lower case) ι T9 predictive text input (upper case)

You can switch between Multitap, numeric and predictive text modes by repeatedly pressing

ζ Note: When you select a field that

requires text or numeric entry, the phone automatically changes to the appropriate input mode.

The table below lists the characters associated with each key on the numeric keypad:

Messages

Key List of characters available

1 1 . , @ ‘ ? ! " : ; ¿ ¡ 2 a b c 2 à ä å æ ç 3 d e f 3 é è 4g h i 4 ì 5j k l 5 6 m n o 6 ñ ò ö ø 7 p q r s 7 ß 8 t u v 8 ü ù 9 w x y z 9 0 0 (numeric mode only) # Space (short press)

ζ For all input modes, a long press on #

displays a table showing all the symbols available. See the Entering symbols section later in this chapter for details.

Multitap standard text input

When you are in Multitap mode (sometimes called multipress mode), you enter a letter by pressing the number key on which the letter is printed. Press the key repeatedly until the required character is displayed. If you pass the character you want, keep pressing the key to scroll through all the characters again.

For example, to enter the letter “r” press three times.

If a word you are entering contains two consecutive letters which are located on the same key, enter the first one and then wait

for the cursor to reappear before entering the second.

Also, you will notice that some intelligent features are built in. For example, when entering the first word in a sentence, the text input mode changes automatically from upper case to lower case after the first letter.

Some punctuation marks (including full stops, hyphens and apostrophes) are available on hold

1. Alternatively, press and

# to pick a symbol to insert from the

character table (see the Entering symbols section below).

When you have finished entering a word,

# to enter a space and move on to

press the next word.

For example, to enter the name "Ross" when you are in lower case mode:

1 Press

2 Press

* to enter upper case mode, 7 three times, to display "R", you

will then return to lower case mode.

3 Press

4 Press

6 three times, to display "o". 7 four times, to display "s". Now

pause slightly until the cursor reappears.

5 Then press

7 four times, to display "s".

Messages

Predictive text input

To save time when you are writing a text message, your phone has a built-in dictionary feature which uses the letters that you are typing to complete the word.

This input method allows you to simply press each key once. For example, to write the name "Ross", press

7, then 7 just once each.

7, then 6, then

The word may change as you type, but don’t worry about what is on the screen until you have finished the word. Sometimes different words share the same sequence of key presses. If the finished word is wrong, press

0 to scroll through other possibilities. If

the word that you are looking for is still not there, press text mode to

* repeatedly to change the

β or α and enter the word

again.

After you have completed a word, press the space key on to the next word. Press and hold

# to enter a space and move

# to

pick a symbol to insert from the table (see the Entering symbols section below).

Some intelligent punctuation (including full stops, hyphens and apostrophes) are also available on

1. The punctuation mark is

completed when you enter the next keystroke.

Entering numbers

To enter a number in upper case or lower case text input mode, simply press the

number key repeatedly until the number is displayed.

To enter a number in predictive text input mode, press the number key and then scroll through the characters (by pressing

until the number is displayed.

If you have multiple numbers to enter, it is often more convenient to use the numeric input mode. Press change the mode to

* repeatedly to

θ. Now whenever you

press any of the number keys, only the number is entered.

Entering symbols

For all input modes, a long press on

displays a table, similar to the one below, showing all the symbols available to you:

.,-|?@():

&‘ “ /_;$%+

*=<>#£¥¤ƒ

§ √ ε »ÀŒ— ”÷

¿ìà äåæç

ÿŸ

йим цшЯьщСЦШЬ 123456789

ÄÄÉ

òñÆ

To enter a symbol:

1 Using the

: and ; keys, scroll to

the row containing the symbol you want.

2 Press the numeric key (

1 to 9) to

select the symbol.

For example, to enter the symbol %, scroll to the 2nd row then press

Calling your voice mail

When you have a new message in your

Messages

voice mailbox, your phone displays either the voice mail icon a text message sent from the network. This depends on your service provider.

ζ Note: Voice mail is a network service

provided by your service provider. You may have to subscribe to this service. This service may not be available when roaming.

To call your voice mailbox, either:

* Press

* Press and hold * Select the Voice mail option from the

If the phone asks for the voice mailbox number, enter it and press number can be obtained from your service provider.

γ, Call if displayed in the main

screen, or

Messages menu.

λ in the main screen or

1, or

γ, OK. The

Broadcast messages

Your service provider may offer Cell Broadcast. This could be information on the traffic, weather, events, or local information which is broadcast by the network to all mobiles in a specific area. When you activate this feature, you may receive messages about the selected topic. Contact your service provider for more details.

Message settings

This menu has the following options:

Status report

Allows you to set whether or not you wish to be informed when your correspondent has received the text message.

Centre number

Allows you to enter or change the service centre number for text messaging.

Voice mail

Allows you to enter or change your voice mail number.

Characters

Allows you to choose whether you want to enter text in GSM (Latin characters) or Unicode (Non Latin characters) mode. Unicode characters take up more room on your phone so the length of a standard text message is restricted to half the usual number of characters.

9 Sounds

Sounds

This menu allows you to configure the various sounds that the phone plays when you receive a call or a new text message, or some other event occurs.

Ringer

Select this option to set the ringtone for incoming calls.

Composer

Select this option to open the ringtone composer. Using the ringtone composer, you can create and modify your own ringtones, to personalise your phone.

ζ Note: It is only possible to save 5

ringtones whether you have composed them yourself or received them as a message. To save more, you will have to overwrite an existing ringtone.

To compose a ringtone:

1 Select the Composer option from the

Sounds menu.

2 Scroll and select one of the five ringtones.

3 You now have two options:

Text

Display notes in text format.

Graphic

Display notes in a graphical format.

ζ Tip: A short press of the : and

4 You can now compose your ringtone - the

1 C 5 G 2 D 6 A 3 E 7 B 4 F 8 Enters a rest (text mode only). 9 Changes the scale of the note - in the

0 Changes the duration of the note.

# Changes a normal note to a sharp

* Changes a normal note to a dotted,

χ Erases the previous note. A long

5 Once you have composed the ringtone

Play

; keys will move you between notes

in either entry mode.

keys represent the following notes:

range 1-4.

Each press decreases the duration of the note - full note, half note, quarter note, eighth note, sixteenth note and thirty-second note.

and a sharp back to a normal note.

double dotted or 2/3 note.

press will clear all notes.

γ, Options to display the following

press menu options:

Allows you to play your ringtone.

Tempo

Sounds

Allows you to choose from a list of tempos at which to play your ringtone.

Save

Allows you to save your ringtone. You will be prompted to enter a name for your ringtone.

Delete

Allows you to delete your ringtone.

Send

Allows you to send your ringtone as a message. This will be sent as a standard Smart Messaging monophonic ringtone.

Receiving a ringtone

If you have received a ringtone (received as a message) press displayed allows you to play, save or delete the ringtone. If you press and message will be deleted.

Your Sendo S300 can receive standard Smart Messaging monophonic ringtones.

ζ Note: It is only possible to save 5

ringtones whether you have composed them yourself or received them as a message. To save more, you will have to overwrite an existing ringtone.

γ, Options. The menu

χ the ringtone

Volume

Select this option to change the volume setting for ringtones and alert sounds. Use

: and ; keys to increase and

the decrease the volume level.

To enter/exit silent mode press from the main screen. The silent symbol, is displayed on the main screen when the phone is in silent mode.

ζ Note: If the vibrate function is set to on,

the phone will still vibrate whilst in silent mode.

ζ Note: If the phone is switched off whilst

in silent mode, the phone will return to the previous volume setting once switched on again. This is provided as a safety feature to help ensure no calls are missed.

γ then #

Key tones

This option allows you to set the type of keypad tones that you would like to hear when pressing the keys.

You have the following options:

Off

No sound emitted when a key is pressed.

Short, low volume tones.

DTMF

These are standard tones, as used in touch tone phones. Each number has its own specific tone.

Sounds

Vibrator

Select this option to set the vibrate function for incoming calls or text messages.

You have the following options:

Off

Deactivates the vibrate function.

Sets the phone to vibrate for an incoming call or text message.

Vibrate then ring

Sets the phone to vibrate for a few seconds before the phone starts to ring.

ζ Note: This option is not available on all

models. None of the vibrate settings affects any of the sounds settings.

Events

This option allows you to set the alert tones to on or off for the following events:

• New message • New broadcast

• Low battery • Low credit

ζ Note: Alert sounds can only be applied

to those services supported by your service provider. When roaming, certain services may not be supported. Contact your service provider for details.

Equalizer

Select this option to alter the earpiece audio settings of your phone.

Choose from these settings for optimum audio quality:

• Treble • Normal • Bass

10 Extras

Tenpin

Extras

down as possible. The game is played over 10 frames and in each frame you have two attempts to knock down all of the pins.

You can position the ball on the lane by pressing lane.

To bowl the ball straight press Swing bar is positioned in the centre of the bowling ball.

To bowl at an angle press Swing bar is to the left or right of the bowling ball.

Try to get the top score of 300 and enter your name on the Hi-score table!

Type your name using the keypad and

γ, OK to see the Hi-score table.

press Press OK again to return to the game menu.

Select Tenpin from the

Extras menu. To start a

new game, select New.

The aim of the game is to knock as many of the pins

4 or 6 to move across the

5 when the

FlippIT

Select FlippIT from the

Extras menu. To start a

new game, select New.

There are 6 levels; 3x3 is the easiest.

The objective of the game is to change the white discs to black discs. You do this by selecting one of the discs by pressing the

5 key. This turns a white disc to black or

black to white, but also turns all of the discs directly above, below, to the left and to the right, to the opposite colour.

You can move the cursor from one disc to another using the keys in the grid shown below. On the right of the screen you will see the number of moves that you have made so far, and also the smallest number of moves that it is possible to complete the level in.

With each higher level the grid gets bigger and bigger, and harder!

FlippIT and Splash keys

Extras

Splash

Select Splash from the

Extras menu. To start a

new game, select New.

An incomplete pipeline is

top left of the screen and water is slowly flowing towards the open end.

The goal is to connect the open end of this pipe to the outlet at the bottom right of the screen before the water overflows!

To do this you are supplied with pieces of straight and bent pipe, which are shown on the right of the screen.

The piece at the top of these is the next piece that you must place on the board. You move the cursor using the keys on the grid shown above in the FlippIT game. The key places the section in the position of the flashing cursor. However, be careful, once you have put down a piece you cannot move it.

# key drops your bombs. You are

The provided with 3 bombs. These bombs will delete the piece where the cursor is positioned. Use them wisely.

Once you have managed to complete the pipes, you can press water, to finish the level.

With each level, it gets faster and faster!

Good luck!

displayed starting at the

* to speed up the

Quaddro

Select Quaddro from the

Extras menu. To start a

new game, select New.

The objective of the game

into the slots along the top of the board, in the attempt to create a line of four, horizontally, vertically or diagonally.

When you drop a counter, it will fall all the way to the bottom or sit on top of any other counters that are in that column. So, think carefully before you play!

You move the flashing cursor left and right along the top of the screen using the

6 keys. Pressing 5 will drop the

and counter into the column.

is to drop your counters

11 Settings

Languages

This menu allows you to change the

Settings

language of the phone.

Alarm

You can use your phone as an alarm clock.

Set the alarm to On and enter the time when you require the phone to ring (in 24 hour format). When it rings press:

δ, Off to switch it off, or γ, Snooze to stop the alarm for ten minutes.

The alarm will then sound again.

Please observe the following notes:

Note

When activated, the alarm will sound for approximately 40 seconds before switching off (if you do not press

If the alarm activates during a call, the phone will beep and the display will flash to indicate that the alarm is active. As described above, press to switch it off, or ten minutes.

If the volume is set to silent mode, the alarm will activate but there will be no sound. The phone will still vibrate if the vibrate feature is on.

δ, Off or γ, Snooze).

γ, Snooze to stop the alarm for

δ, Off

Note

The alarm will sound even if the phone is switched off. The phone will power on (if battery power is available) but you will not be able to receive or make calls. If the volume was set to silent mode before the phone was switched off, the alarm will still sound as silent mode is cancelled when the phone is switched off. Once the alarm finishes, the phone will switch off automatically.

Setting time and date

Go to Set date and press γ, Select. Enter the date and press

Go to Set time and press the time in 24 hour format, Press

The date and time will be stored.

γ, OK.

γ, Select. Enter

γ, OK.

Auto redial

When this function is activated, the phone will automatically redial a number when the call attempt fails. If the other user’s phone is busy, the phone will wait a few seconds before each attempt, and then beep when it succeeds.

Auto answer

This function is only applicable when certain hands-free accessories (e.g., a personal hands-free headset) are connected to the phone. When you receive an incoming call with this feature activated, the phone rings three times before automatically accepting the call.

Settings

Any key answer

When this function is activated, you can answer an incoming call by pressing any key, except

δ, Reject.

Security

Your PIN (Personal Identity Number) code is a code that you can use to protect your phone from unwanted users. This is the number that the phone may ask for at switch on. The options are as follows (depending on what PIN activation settings you have selected):

Activate PIN

Enter your PIN at switch on (if your SIM card supports this).

Deactivate PIN

You do not have to enter your PIN at switch on.

Change PIN

Select this to change your PIN code.

Change PIN2

Some network services require a separate security code - the PIN2 code. Select this option to change your PIN2 code.

To activate, deactivate or change the PIN code, you need to enter the current PIN code. To change the PIN2 code, you need to enter the current PIN2 code. If you don’t know your PIN code or PIN2 code, contact your service provider.

If you enter the wrong PIN or PIN2 code three times, the SIM card is locked and you may be asked to enter a PUK (Personal Unlock Key) code - these may be different for PIN and PIN2. The PUK codes may be listed in the information that you received with your SIM card or they may only be available from your service provider.

ζ Note: Sendo cannot provide your PUK

codes. Contact your service provider for information.

12 Services

ζ Note: Your network may not support all

Services

of these features. Any unsupported features will not be shown in the menu.

Commands

This menu allows you to send special commands to the network to get specific information. This could be information such as the time and date, your own phone number, or the amount of credit remaining on your SIM card. The commands, and whether this feature is available, can be obtained from your service provider. You can store the number of the command and a name. Once stored, scroll to the command and press information from the network.

γ, Send to get the required

Network selection

This menu allows you to choose how the phone searches for the network.

You have two options:

Automatic

The phone searches all available networks and automatically selects one.

Manual

The phone searches all available networks and, when finished, displays a list of all the networks found. You can scroll up and down with select the network that you wish to use. Once you select a network, your phone will always try to select this network.

: ; to

Network selection stays manual until you switch to automatic mode.

ζ Note: The ability to select alternative

networks will depend on the service, or roaming, agreement of your service provider.

Send number

This menu allows you to select whether you hide your identity or not when you call someone.

There are two options:

Activate

Your phone number is sent to your correspondent when you call.

Deactivate

Your phone number is not sent to your correspondent when you call.

Status

Display the current status of this feature.

Cost/timers

This menu contains all information on the amount of time you have spent on calls.

This menu offers five options:

Balance

Displays the amount of credit that you have left on your prepaid card.

Outgoing

Displays the total time that you have spent on your phone on outgoing calls.

Services

Incoming

Displays the total time that you have spent on your phone on incoming calls.

Limit

Allows you to view and set the maximum cost limit that you can go up to.

Rate

Allows you to set the price per unit, and enter the currency in which you wish the call costs to be displayed.

Divert

This network feature allows you to divert your incoming calls to your voice mailbox or to another number.

The following options are available:

All conditional

When activated, the calls you specify here are diverted when the phone is busy, not answered or unreachable. Select Voice,

Fax, Data or All calls.

All calls

When activated, the calls you specify here are diverted. Select Voice, Fax, Data or All

calls.

Service numbers

Your service provider may have preprogrammed some useful numbers into your SIM card. These numbers normally give access to special services. For more information contact your service provider.

1 Press

2 Scroll to the Service no. option, then

δ, Contacts to display the contact

list menu, scroll using

γ, Select.

press

: ;.

Call waiting

This menu allows you to activate or deactivate the call waiting feature. For more information on Call waiting, please see the Answering a call section of this guide.

13 Troubleshooting

Problem Possible cause Possible corrective action

Phone does not power onBattery empty Fully charge the battery and then press δ.

Troubleshooting

Phone does not charge

Battery How long should I charge the

I don’t get as much battery life as I expected

“Insert SIM” is displayed when I switch on the phone

The PIN code is blocked

The PIN2 code is blocked

“NCK Code” is displayed on my handset

Battery contacts dirty Clean contacts on battery and phone with a dry cloth,

Battery empty Charge for 2 hours. Don’t worry if the battery icon

Charger incorrectly connected Check the mains socket, and the connection to the

battery the first time?

The phone uses battery power when it is switched on even if it is not in a call. Making calls and playing with the different functions of the phone will run down the battery faster. The stated battery life is under optimum conditions.

SIM card is incorrectly inserted or missing. SIM card is damaged or dirty

3 incorrect entries Enter the PUK (Personal Unlock Key) code supplied

3 incorrect entries Enter the PIN2 PUK (Personal Unlock Key) code

The handset is locked to a network and a SIM from another network has been placed in the phone

attach battery, wait a few seconds and press δ.

does not change immediately.

Disconnect and try again.

phone.

12 hours continuous.

Charge the phone regularly.

Check that the SIM card is positioned correctly, and that the metal clip is slid across. Try again. Visually check the SIM and clean the contacts with a dry cloth. Try again.

with the SIM card. If you do not have this code, contact your service provider.

supplied with the SIM card. If you do not have this code, contact your service provider.

Remove the SIM and insert the correct network SIM. Sendo cannot supply your NCK code. Warning: If you enter the wrong NCK code you could block the phone.

Problem Possible cause Possible corrective action

“Blocked” is displayed on my handset

A key on the keypad is not working

Poor display Low temperature Move to a warmer place and let the phone warm up.

Can’t connect to network

Can’t make/receive calls

The NCK code has been entered incorrectly 10 times and the handset has been security disabled

The keypad is not seated correctly after removing and replacing the phone’s plastic cover

Key lock on The keypad may be locked. Check the screen for the

Weak signal Move into an area of better coverage. If you are in a

Invalid SIM card Contact your service provider.

Network not allowed Try reselecting the network. Switch off and then back

Weak signal Check that the service provider name is displayed on

Phone is switched off Press δ for a few seconds.

Check the number Use the full area code and country code in the

Call key not pressed After dialling the number you must press γ,

Network is busy If you hear rapid beeps, then the network is busy.

Call barring or fixed dialling is activated

Not registered with service provider

No credit left on your prepaid card

Return the handset to your service operator or to an authorised Sendo service centre for resetting.

Remove the phone’s plastic cover and re-seat the keypad correctly.

symbol. Press

to unlock the keypad.

building, move towards a window.

on.

the screen. If not, try to reconnect to the network or move to an area with a better signal.

number.

γ and * in quick succession

Call.

Hang up and try again.

Check the fixed dialling settings. Otherwise check the call barring settings with your service provider.

After purchasing your phone, you may need to call your service provider to activate the line.

Recharge your credit.

Troubleshootin

Problem Possible cause Possible corrective action

Low earpiece volume Low setting Press : when you are in a call to increase the

Low ringer tone Low setting Go into the Sounds menu, select Volume

Troubleshooting

Cannot enter some words

“Message list full” is displayed in the main screen

Some features do not work

Some menus are missing

I can only enter names of up to 7 characters in my contact list

Wrong entry mode Your phone has T9 text input (i.e. it guesses what

Your SIM card memory is full of text messages, therefore you can not receive any more messages.

Feature not supported by the operator or your subscription.

There are restrictions on your SIM card or subscription.

Your phone is in Unicode mode. Change the Characters setting to GSM mode. See

volume.

increase the setting.

words you are trying to enter). To enter a special word press * repeatedly to change to normal Multitap mode (

Go into the Read menu of the message menu and delete some of your messages.

Call your service provider.

the Message settings section for more information.

α or β).

and

14 Safety information

IMPORTANT SAFETY INFORMATION

You should observe and follow these guidelines for the safe and efficient use of your phone. Failure to comply with these guidelines and requirements may void your warranty and may invalidate any approvals given to your phone.

Drive Safely

Do not use a hand-held telephone while driving. Give your full attention to driving. If using a handheld phone, pull over safely and park the vehicle in a safe location first. Always place the phone in its holder; do not place the phone on the passenger seat, near an airbag or where it can break loose in a collision or sudden stop.

Always obey local laws and regulations regarding the use of a cellular phone in the areas where you drive. In some areas, it is illegal to use a cellular telephone while driving, and hands-free operation is required in many other areas. Do not hold your phone in your hand while driving.

Do not use a headset (such as a headset that covers both ears) that interferes with your ability to hear emergency vehicle sirens or the warning horns of other vehicles. Driving safely always comes first!

Operation

Remember to follow any special regulations in force in any area and always switch off your phone whenever you are instructed not to use it, or when its use may be illegal or cause interference or danger. Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.

Read the user’s manual of any accessory or device and its operation and safety instructions before

using it with your phone. Do not connect incompatible products.

Do not use your phone if the antenna is damaged. Replace the antenna only with one approved by the manufacturer. Unapproved antennas or modifications may damage your phone, degrade its performance and violate local regulations. This phone is equipped with an internal antenna on the top area of the phone. Do not touch or cover the antenna area unnecessarily while a call is in progress as it may interfere with reception. Contact with the antenna affects call quality and may cause your phone to transmit at a higher power level than otherwise needed. Hold your phone as you would any other phone.

The charger is compatible only with power sources indicated on its label. Do not connect the charger to a power source of a different voltage or frequency. Do not use the charger outdoors or in areas where it may become wet. Unplug the charger from the wall socket using the body of the charger, not the cord. Locate the cord so that it will not be tripped over, stepped on or damaged. Do not use the charger if it is damaged. Unplug the charger from the wall socket before cleaning it. Use a slightly damp cloth for cleaning, and allow the charger to dry fully before plugging it in.

Only use accessories approved by Sendo. Using unapproved accessories with your phone may result in degraded performance, fire, electric shock or injury, and may void the warranty. Please check with your dealer for the availability of approved accessories. Your phone is intended for use only with chargers approved by the manufacturer. Any other use will invalidate any approval given to your phone and may be dangerous.

Safety informat

ion

Children

Your phone is not a toy. Do not allow small children to play with it. They could hurt themselves or others. Children could also damage the phone or make calls that increase your telephone bill.

Safety information

Pacemakers

Sendo recommends that a minimum separation of 20 cm (or 6 inches) be maintained between a wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by, and recommendations of, Wireless Technology Research. Persons with pacemakers:

* Should always keep the phone more than 20 cm

(or 6 inches) from their pacemaker when the phone is switched on;

* Should not carry the phone in a breast pocket; * Should use the ear furthest away from the

pacemaker to minimise the potential for interference.

* If you have any reason to suspect that

interference is taking place, switch off your phone immediately.

Hearing Aids

Some wireless phones may interfere with some hearing aids. In the event of such interference, you should consult your service provider.

Medical Equipment

Operation of wireless phones may interfere with inadequately protected medical devices. Consult a physician or the manufacturer of the medical de vi ce t o det er min e if i t is adequately shielded from external RF energy. Turn off your phone in hospitals

and other health care facilities when any regulations posted in these areas instruct you to do so, as equipment that could be sensitive to external RF energy may be in operation.

Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (e.g. electronic fuel injection systems, electronic anti-skid (anti-lock) braking systems, electronic speed control systems, air bag systems). Check with the supplier or its representative regarding your vehicle. You should also consult the supplier of any equipment that has been added to your vehicle.

Do not place your phone or any accessories in the area over an airbag or in the airbag’s deployment area. An airbag inflates with great force, and serious injury could occur.

Using your phone in a vehicle demands special considerations. The fitting of any accessories to a vehicle should only be undertaken by a suitably qualified person to ensure that vehicle systems are not adversely affected, and that the accessory gives optimum performance.

Only qualified personnel should service the phone, or install the phone in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty that may apply to the unit.

Check regularly that all wireless phone equipment in your vehicle is mounted and operating properly.

Do not store or carry flammable liquids, gases or explosive materials in the same compartment as the phone, its parts or accessories.

Switch off your phone before boarding a noncommercial aircraft or when instructed to do so on a commercial airline. The use of wireless

Safety informat

telephones in an aircraft may interfere with the operation of the aircraft and may be illegal.

Posted Areas

Turn off your phone in any area where posted notices so require.

Potentially Explosive Atmospheres

Turn off your phone and do not remove its battery when in any area with a potentially explosive atmosphere, and obey all signs and instructions. It is rare, but your phone or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire resulting in property damage, bodily injury or even death. Areas with potentially explosive atmospheres are often, but not always, clearly marked. They include: Fuelling areas, such as petrol stations, below deck on boats, and fuel or chemical transfer and storage facilities. Follow these guidelines also when you enter areas where fuel odours are present, such as when a gas leak occurs in a home; areas where the air contains chemicals or particles, such as grain, dust or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

Turn off your phone when at gas or petrol stations (service stations). Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress.

Blasting Areas

To avoid interfering with blasting operations, turn your phone off when in a "blasting area" or in areas posted "turn off two-way radio". Obey all signs and instructions.

Emergency Calls

IMPORTANT!

This phone, like any wireless phone, operates using radio signals, wireless and landline networks as well as user-programmed functions that cannot guarantee connection in all conditions. Do not rely solely upon your wireless phone for emergency communications (e.g. medical emergencies).

Remember, to make or receive any calls, the phone must be switched on and in a service area with adequate signal strength. Emergency calls may not be possible on all wireless phone networks or when certain network services and/or phone features are in use. Check with local service providers.

To make an emergency call:

1 If the phone is not on, switch it on.

ζ Note: Some networks may require that a valid

SIM card be properly inserted in the phone.

2 Press and hold the Clear key χ for several

seconds to ready the phone for calls.

3 Key in the emergency number for your present

location (e.g. 999, 911, 112 or other official emergency number). Emergency numbers vary by location.

4 Press the Call γ key.

If certain features are in use (Key guard, Locking, Call Restricting, etc.), you may first need to turn those features off before you can make an emergency call.

When making an emergency call, follow all instructions of the emergency operation and do not hang up until requested do so.

ion

Servicing

Do not attempt to disassemble or repair your phone, as you may damage the phone or injure yourself and will void your warranty. Only qualified personnel at an authorised service centre should perform repairs. Your phone does not contain any

Safety information

consumer serviceable parts. Make back up copies of all data and delete security sensitive data before sending your phone in for repair.

Back Up Data

To avoid loss of important information, remember to make back up copies of all data regularly.

Disposal

Your battery and other components may require precautions to be taken for safe disposal. The battery type is indicated on the battery label. Please follow all local and/or governmental laws and regulations when disposing of your phone or battery.

Care and Maintenance

Follow these care and maintenance instructions to improve the performance and life of your phone. Failure to follow the suggestions may invalidate your phone’s warranty:

* Keep it and all its parts and accessories out of

small children's reach.

* Keep it dry. * Do not use or store it in dusty or dirty areas. * Do not attempt to take the phone apart. * Do not drop, throw or shake it. * Do not use soaps, chemicals, cleaning solvents,

or strong detergents to clean it. Use a moist cloth to wipe it.

* Avoid exposing your phone to any severe

shocks, extreme (hot or cold) temperatures or moisture.

* Keep your phone away from open flames such

as lit candles or cigarettes.

* Use only the supplied or an approved

replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

* If the phone, battery, or any accessory is not

working properly, take it to your nearest qualified service facility. Back up all data before taking your phone to a service centre as maintenance or recovery of data is not guaranteed. If you have any sensitive information, please back it up and then delete it from your phone before taking your phone to the service centre.

15 Regulatory Compliance and SAR Statements

Mobile Manufacturers Forum statement: Understanding SAR

To communicate with the network, mobile phones emit low levels of radio waves (also known as radiofrequency or ‘RF’ energy) when being used. Governments around the world have adopted comprehensive guidelines, developed by independent scientific organizations, governing the exposure to RF energy. Mobile phones are designed to operate within these stringent limits.

What is SAR?

SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the body when using a mobile phone. Although the SAR is determined at the highest certified power level in laboratory conditions, the actual SAR level of the phone while operating can be well below this value. This is because the phone is designed to use the minimum power required to reach the network. Therefore, the closer you are to a base station, the more likely it is that the actual SAR level will be lower.

Does a lower SAR mean that a phone is safer?

No. Variations in SAR do not mean that there are variations in safety. While there may be differences in SAR levels among phone models, all mobile phones must meet RF exposure guidelines.

Where can I get the SAR values for my phone?

SAR information for new model phones will be included with the materials that come with the mobile phone. In addition, this information will be available from the website of your mobile phone manufacturer.

Where can I go if I want more information?

There are several good sources of information by government and international agencies on the general issue of mobile phones and health:

World Health Organisation (WHO)

www.who.int/emf

U.S Food and Drug Administration

www.fda.gov/cdrh/ocd/mobilphone.html

U.K National Radiological Protection Board

www.nrpb.org.uk

The Mobile Manufacturers Forum, the international association of mobile phone manufacturers, also has a comprehensive website – www.mmfai.org - to help answer consumer questions on health issues.

Sendo SAR Statement

THIS MOBILE PHONE MEETS REQUIREMENTS FOR EXPOSURE TO RADIO FREQUENCY ENERGY.

Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio frequency (RF) recommended by international guidelines. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines were developed by independent scientific organisations through periodic and thorough evaluation of scientific studies. The guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit recommended by international guidelines is 2.0 Watts/Kg*. Tests for SAR are conducted using standard operating positions with the phone

Regulatory Com

pliance and SAR Statements

transmitting at its highest operating power level. Although the SAR is determined at the highest operating power level, the actual SAR of the phone while operating normally can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to communicate with the network. In general, the closer you are to a base station, the lower the power output of the phone.

The highest SAR value for the Sendo 300 model phone when tested for use at the ear is 1.5 W/Kg

Always read and follow the operating and safety instructions that came with your phone.

* The SAR limit for mobile phones used by the public is 2.0 Watts/Kg (W/Kg) averaged over ten grams of body tissue. The guidelines incorporate a substantial margin of safety to give additional protection for the public and to account for any

Regulatory Compliance and SAR Statements

variations in measurements.

Regulatory compliance

Your phone has been designed to comply with applicable standards when used correctly in accordance with the user instructions. Sendo GSM 900/1800 phones and accessories have been tested and certified for compliance with the following EC Directives and international standards, as applicable:

European (EC) Directives

1999/5/EC (R&TTED)

89/336/EEC (EMCD)

73/23/EEC (LVD), as amended by 93/68/EEC

International Standards

IEC/UL/AS-NZ/BS EN60950 (Electrical Safety)

EN301 489-7 (EMC)

EN301 489-1 (EMC)

EN301 511 (GSM900/DCS1800)

International SAR (Human Exposure) Standards

EN50360/EN50361 (European)

IEEE Std C95.3 (USA)

ACA SAR Standard 1999 (Australia)

16 End User License Agreement

END USER SOFTWARE LICENSE AGREEMENT

This Software License Agreement ("Agreement") is between You and Sendo International Ltd and/or one of its affiliates ("Licensor"). The Agreement authorises you to use the Software specified in Clause 1 below, which may be included on your phone, stored on a CD-ROM, sent to you by electronic mail, downloaded from Licensor's Web pages or servers or from other sources under the terms and conditions set forth below. This is an agreement on end user rights and not an agreement for sale. Licensor continues to own the copy of the Software and any other copy that you are authorised to make pursuant to this Agreement.

Read this Agreement carefully before installing, downloading or using the Software. Further, by installing, downloading and/or using the Software, you agree to the terms and conditions of this Agreement.

1. SOFTWARE.

As used in this Agreement, the term "Software" means, collectively: (i) all the software in your phone, all of the contents of the disk(s), CDROM(s), electronic mail and its file attachments, or other media with which this Agreement is provided; (ii) related Licensor or third party software; (iii) digital images, stock photographs, clip art or other artistic works ("Stock Files") (iv) related explanatory written materials ("Documentation"); (v) fonts (vi) upgrades, modified versions, updates, additions and copies of the Software, if any, licensed to you by Licensor (collectively "Updates") and (vii) any other possible documentation related thereto.

2. END USER RIGHTS AND USE.

Licensor grants to you a non-exclusive, nontransferable end user right to install the Software or use the Software installed on the phones. The Software is licensed with the phone as a single

integrated product and may be used with the phone only as set forth in these licensing terms.

3. LIMITATIONS ON END USER RIGHTS.

(a) You may not copy, distribute, or make derivative works of the Software.

(b) You may not use, modify, translate, reproduce or transfer the right to use the Software or copy the Software except as expressly provided in this Agreement.

(c) You may not resell, sublicense, rent, lease or lend the Software; except you may permanently transfer all of your rights as set forth in the Agreement only as part of a permanent sale or transfer of the phone, provided the recipient agrees to the terms of this Agreement.

(d) You may not reverse engineer, reverse compile, disassemble or otherwise attempt to discover the source code of the Software (except to the extent that this restriction is expressly prohibited by law) or create derivative works based on the Software.

(e) You shall not display, modify, reproduce and distribute any of the Stock Files included with the Software.

(f) You agree that you shall only use the Software in a manner that complies with all applicable laws in the jurisdiction in which you use the Software, including, but not limited to, applicable restrictions concerning copyright and other intellectual property rights.

4. COPYRIGHT.

Licensor and/or its software suppliers own the Software and all rights, without limitation including proprietary rights therein, and their respective affiliates and are protected by international treaty provisions and other applicable national laws of the country in which it is being used. The structure, organisation and code of the Software are the valuable trade secrets and confidential information.

End User Licen

se Agreement

5. MULTIPLE COPIES / UPDATES.

If the Software supports multiple platforms or languages, if you receive the Software on multiple media, or if you otherwise receive multiple copies of the Software, the number of phones on which all versions of the Software are installed shall be one phone. If the Software is an Update to a previous version of the Software, you must possess a valid end user right to such previous version in order to use the Update and you may use the previous version for ninety (90) days after you receive the

End User License Agreement

Update in order to assist you in the transition to the Update. After such time you no longer have a right to use the previous version, except for the sole purpose of enabling you to install the Update.

6. COMMENCEMENT & TERMINATION.

This Agreement is effective from the first date you use or install the Software. Your end user rights automatically and immediately terminate without notice from Licensor if you fail to comply with any provision of this Agreement. In such event, you must immediately delete, destroy or return at your own cost and expense, and without entitlement to any refund of the purchase price, the phone and the Software, and all related material to Licensor.

7. EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY FOR THE PHONE, YOU ACKNOWLEDGE THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW NEITHER LICENSOR, LICENSOR’S SOFTWARE SUPPLIERS OR THEIR RESPECTIVE AFFILIATES, NOR THE COPYRIGHT HOLDERS MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR THAT THE SOFTWARE WILL NOT INFRINGE ANY THIRD

PARTY PATENTS, COPYRIGHTS, TRADEMARKS OR OTHER RIGHTS. THERE IS NO WARRANTY BY LICENSOR OR BY ANY OTHER PARTY THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.

8. NOT FAULT TOLERANT

THE SOFTWARE MAY CONTAIN TECHNOLOGY THAT IS NOT FAULT TOLERANT AND IS NOT DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN ENVIRONMENTS OR APPLICATIONS IN WHICH THE FAILURE OF THE LICENSED SOFTWARE COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE OR FINANCIAL LOSS.

9. LIMITATION OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LICENSOR OR LICENSOR’S SOFTWARE SUPPLIERS OR THEIR RESPECTIVE AFFILIATES AND EMPLOYEES BE LIABLE FOR ANY LOST PROFITS, REVENUE, SALES, DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, PROPERTY DAMAGE, PERSONAL INJURY, INTERRUPTION OF BUSINESS, LOSS OF BUSINESS INFORMATION OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, ECONOMIC, COVER, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND WHETHER ARISING UNDER CONTRACT, TORT, NEGLIGENCE, OR OTHER THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF LICENSOR OR ITS SOFTWARE SUPPLIERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME COUNTRIES/ STATES/JURISDICTIONS DO NOT ALLOW THE

End User Licen

EXCLUSION OR LIMITATION OF LIABILITY, BUT MAY ALLOW LIABILITY TO BE LIMITED, IN SUCH CASES, THE LIABILITY OF LICENSOR, ITS SOFTWARE SUPPLIERS AND THEIR RESPECTIVE AFFILIATES AND EMPLOYEES SHALL BE LIMITED TO, AT LICENSOR’S OPTION, EITHER (A) RETURN OF THE PRICE PAID LESS A REASONABLE AMOUNT FOR USAGE, OR (B) REPAIR OR REPLACEMENT OF THE SOFTWARE THAT DOES NOT MEET THE LIMITED WARRANTY PROVIDED WITH THE PHONE AND WHICH IS RETURNED IN ACCORDANCE WITH THE REQUIREMENTS OF THE LIMITED WARRANTY. Nothing contained in this Agreement shall prejudice the statutory rights of any party dealing as a consumer. Nothing contained in this Agreement limits Licensor's liability to You in the event of death or personal injury resulting from Licensor's negligence if law prohibits such a limitation. Licensor is acting on behalf of its software suppliers and their respective employees and affiliates for the purpose of disclaiming, excluding and/or restricting obligations, warranties and liability as provided in this clause 9, but in no other respects and for no other purpose.

10. TECHNICAL SUPPORT.

Licensor has no obligation to furnish You with technical support except as agreed in writing between You and Licensor in the Limited Warranty provided with the phone.

11. EXPORT CONTROL.

The Software may be subject to export regulation of the United Kingdom and other countries. You agree that You shall comply with all applicable export laws, restrictions and regulations of the United Kingdom or foreign agencies or authorities, and shall not export, or transfer for the purpose of reexport, any Software, product or technical data received under this Agreement or any Software or

product produced by use of such technical data, including processes and services, in violation of any applicable restrictions, laws or regulations, or without all necessary approvals.

12. APPLICABLE LAW & GENERAL PROVISIONS.

This Agreement shall be governed by and construed in accordance with the internal laws of the United Kingdom without regard to its conflicts of laws rules.

This is the entire agreement between Licensor and you relating to the Software and it supersedes any prior representations, discussions, undertakings, end user agreements, communications or advertising relating to the Software.

se Agreement

17 Warranty Statement

Global Warranty

Sendo International Limited (“Sendo”) warrants, subject to the exclusions and limitations set forth below, that your cellular phone, battery and accessories (collectively “Product”) is free from defects in materials and workmanship according to the following terms and conditions:

1. The limited warranty for the Product commences on the date of purchase and continues for a period of one (1) year from that date. Upon request from Sendo, you, (the “Consumer”) must prove the date of the original purchase of the Products by dated itemised receipt.

Warranty Statement

2. The limited warranty extends to the original purchaser of the Product, the Consumer, and is not assignable or transferable to any subsequent purchaser or user.

3. The warranty extends only to Consumers who purchase the Product in the market for its intended sale.

4. During the limited warranty period, Sendo will repair, or replace, at Sendo's sole option, any defective parts, or any parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement is needed because of a malfunction or failure of the Product during normal usage. No charge will be made to the Consumer for any such parts. Sendo will also pay for the labour charges incurred by Sendo in repairing or replacing the defective parts. This warranty does not apply to any damage or failure to operate caused by use of the Product other than in accordance with the instructions contained in the User Manual, or for periodic maintenance or repair due to normal wear and tear. Sendo's limit of liability under the limited warranty shall be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less a reasonable amount for usage. Sendo shall not be liable for any other losses or damages. These remedies are the Consumer's exclusive remedies for breach of warranty.

5. The warranty will be invalidated if any of the following circumstances are applicable:

a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorised modifications, unauthorised connections, unauthorised repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Sendo, including damage caused by shipping.

b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing or Liquid Crystal Display, or damages caused by dropping the Product.

c) The Product has been damaged from external causes such as liquid, water, collision with an object, or from fire, flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection to other products not recommended for interconnection by Sendo.

d) The Product has been altered or repaired by anyone other than an authorised Sendo service centre or if it has been used with unapproved accessories or other ancillary items.

e) For adaptations or adjustments made to the Product to comply with local standards in any country other than one for which the Product was designed and manufactured.

f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the Product at any time

g) The Sendo authorised service centre was not advised by the Consumer in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period.

h) The Product serial number plate or the accessory data code has been removed, defaced or altered.

i) The defect or failure to operate was caused by the defective function of the cellular system or by inadequate signal reception.

6. Any implied warranty of satisfactory quality, merchantability, or fitness for a particular purpose or use, shall be limited to the duration of the foregoing written warranty. Otherwise, the foregoing warranty is the Consumer’s sole and exclusive remedy and is in lieu of all other warranties, express or implied. Sendo does not warrant uninterrupted or error free Internet or data connections. Sendo shall not be liable for special, incidental or consequential damages, including but not limited to, loss of anticipated benefits or profits, loss of savings or revenue, punitive damages, loss of use of the product or any associated equipment, loss of data, cost of capital, cost of any substitute equipment or facilities, downtime, the claims of any third parties, including customers, and injury to property, resulting from the purchase or use of the product or arising from breach of the warranty, breach of contract, negligence, strict tort, or any other legal or equitable theory, even if Sendo knew of the likelihood of such damages. Sendo shall not be liable for delay in rendering service under the limited warranty, or loss of use during the period that the product is being repaired or loss of data.

7. Some jurisdictions do not allow limitation of how long an express or implied warranty lasts and so the one year warranty period referred to above may not apply, to you, the Consumer. Some jurisdictions do not allow the exclusion or limitation of incidental and consequential damages and so to the extent that such limitations are not allowed, the above limitations or exclusions may not apply, to you, the Consumer. This limited warranty gives the Consumer specific legal rights and the Consumer may also have other legal rights under the legislation of some jurisdictions. These legal rights vary from jurisdiction to jurisdiction and are not prejudiced by anything contained in this limited warranty. It also means that in some jurisdictions our responsibility to you the Consumer may be more extensive than in other jurisdictions.

8. The Consumer shall take the following steps to make a claim under this limited warranty:

Please do not ship the Product for service without first contacting the nearest Sendo Authorised Service Centre.

Contact information for the world-wide network of Sendo authorised service centres is available at www.sendo.com.

If the Product qualifies for in-warranty service, the Consumer must prove the date of the original purchase of the Products by a dated proof of purchase.

Back up all data. If the Consumer has sensitive information stored on the Product copy it to another device and delete it from the Product before repair.

Warranty Statem

ent

The Consumer must ship the Product prepaid and insured. Expenses related to removing the Product from an installation are not covered under this limited warranty.

If the Product is returned for service and the Product is deemed out of warranty under the terms and conditions of this warranty, the Consumer will be notified and given an estimate of the applicable charges. If the estimate is refused a minimum service fee for collection, inspection and quotation of said product would be due.

9. Subject to any more extensive legal rights granted to the Consumer by law of the Consumer’s jurisdiction,

Warranty Statement

Sendo neither assumes nor authorises any authorised service centre or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.

10. This is the entire warranty between Sendo and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, and all communications relating to the Product, and no representation, promise or condition not contained herein shall modify these terms.

11. This limited warranty allocates the risk of failure of the Product between the Consumer and Sendo. The allocation is recognised by the Consumer and is reflected in the purchase price of the Product.

12. Diagnostic instructions and other service information is available free of charge at www.sendo.com. Information on out of warranty repair costs and charges is available at www.sendo.com.

Note: Register your warranty at www.sendo.com/warranty/index.aspx as soon as you purchase your phone. This information is stored for support purposes.

Declaration of conformity

We: Sendo International Ltd. Of: Sendo Base Station, Hatchford Brook, Hatchford Way, Sheldon,

Declare under our sole responsibility that the product referenced within this user guide and uniquely identified by the IMEI and type number affixed to the product, to which this declaration relates, is in compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC.

The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of directive 1999/5/ EC has been followed with the involvement of BABT, Claremont House, 34 Molesey Road, Walton-OnThames, KT12 4RQ. England.

A copy of the original declaration of conformity is available for download from the Sendo website.

Class of equipment: This product is designated Class 1 equipment (R&TTED 1999/5/EC), the use of which is harmonised throughout all EU member states. This product is designated for use on licensed GSM 900/ 1800 MHz networks.

www.sendo.com

8E30-26011-50002

Printed in the Netherlands.

Birmingham, B26 3RZ, United Kingdom

Sendo 300 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1 Copyright and Legal Information

Copyright Information

DISCLAIMER

Export Information

For Your Safety

Approved Accessories warning

Network Services

2 Your phone

Layout

Menus

Symbol description

Main screen

In calls list

In messages list

Lists

3 Getting started

Removing the back cover

Inserting the SIM card

Inserting the battery

Replacing the back cover

Charging the battery

Charging and Discharging

Powering up/down

4 Making a call

Dialling a number

Making an international call

Making an emergency call

Making calls from the contact list

Speed dialling

Making a call from the calls list

Adjusting the volume

5 Answering a call

Call waiting

In call options

6 Calls list and contact list

Using the calls list

Making a call from the calls list

Calls list options

Using the contact list

Storing a name and number

Correcting an entry

Adding a speed dial number

Removing a speed dial number

Contact list options

Fixed names

7 Menu navigation

Scrolling

SIM Toolkit

Shortcuts

8 Messages

Text messages

Reading a text message

Sending a text message

Sending a Smiley SMS

Reading a Smiley SMS

Entering text, numbers and symbols

Multitap standard text input

Predictive text input

Entering numbers

Entering symbols

Calling your voice mail

Broadcast messages

Message settings

9 Sounds

Ringer

Composer

Receiving a ringtone

Volume

Key tones

Vibrator

Events

Equalizer

10 Extras

Tenpin

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