Sendo 251 User Manual
Contents
1 Copyright and Legal Information 3
2 Your Phone 5
3 Getting started 7
4 Making a call 10
5 Answering a call 12
6 Using the contact list 13
7 Menu navigation 14
8 Messages 15
9 Sounds 20
10 Extras 23
11 Settings 32
12 Services 36
13 Troubleshooting 38
14 Safety information 41
15 RF and FDA/FCC Statements 45
16 Warranty 51
1 Copyright and Legal Information
The wireless phone described in this
manual is approved for use in GSM 850 and
1900 networks.
Copyright Information
Part number: 8E30-17262-00001, Edition 1.
Copyright Sendo 2002. All rights reserved.
Printed in the Netherlands.
SENDO is a registered trademark, or
trademark, of Sendo International Ltd. and/
or its affiliates.
Reproduction, transfer, distribution or
storage of part or all of the contents in this
document in any form without the prior
written permission of Sendo is prohibited.
T9 Text Input is a registered trademark of
Tegic Communications. All rights reserved.
T9 Text input is licensed under one or more
of the following U.S. Patents: 5,818,437,
5,953,541, 5,945,928, 6,011,554 and
additional patents are pending worldwide.
DISCLAIMER
The information contained in this user guide
is written for the Sendo phone model 251.
Sendo reserves the right to make changes
and improvements to the products and any
of the features of the products described in
this document without prior notice
THE CONTENTS OF THIS DOCUMENT ARE
PROVIDED "AS IS". EXCEPT AS REQUIRED
BY APPLICABLE LAW, NO WARRANTIES
Export Information
3
OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE MADE IN
RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS
DOCUMENT. SENDO RESERVES THE
RIGHT TO REVISE THIS DOCUMENT OR
WITHDRAW IT AT ANY TIME WITHOUT
PRIOR NOTICE. UNDER NO
CIRCUMSTANCES SHALL SENDO BE
RESPONSIBLE FOR ANY LOSS OF DATA
OR INCOME OR ANY SPECIAL,
INCIDENTAL, CONSEQUENTIAL OR
INDIRECT DAMAGES HOWSOEVER
CAUSED.
The product is subject to the United States
Export Administration Regulations.
Diversion contrary to U.S. law is prohibited.
You must comply with all applicable export
laws, restrictions and regulations of the
United States or foreign agencies or
authorities, and shall not export, or transfer
for the purpose of re-export, this product in
violation of any such restrictions, laws or
regulations, or without all necessary
approvals. As of June 2001 under US legal
requirements, this means that the Exported
Product may not be downloaded or
otherwise exported or re-exported (i) into
Cuba, Iran, Iraq, Libya, North Korea, Sudan,
Syria, the Taliban-controlled areas of
1
Copyright and Legal Information
1
Afghanistan or any other country subject to
U.S. trade sanctions covering the
downloaded software product, to
individuals or entities controlled by such
countries, or to nationals or residents of
such countries other than nationals who are
lawfully admitted permanent residents of
countries not subject to such sanctions; or
(ii) to anyone on the U.S. Treasury
Department's list of Specially Designated
Nationals and Blocked Persons, the U.S.
Copyright and Legal Information
Commerce Department's Denied Persons
List, or the U.S. Commerce Department's
Entity List.
FCC/Industry Canada Notice
This phone may cause TV or radio
interference (for example, when using the
phone in close proximity to receiving
equipment). The FCC or Industry Canada
can require you to stop using the phone if
such interference cannot be eliminated.
This device complies w ith part 15 of the FCC
rules. Operation is subject to the condition
that this device does not cause harmful
interference.
For your safety
You should observe and follow the
guidelines given in this manual for the safe
and efficient use of your phone. Failure to
comply with these guidelines and
requirements may void your warranty and
may invalidate any approvals given to the
phone. Please see the Important Safety
section of this manual before you use the
phone.
4
2 Your Phone
n Earpiece
o Display – Graphical indicators, menu options
and other information is shown here.
p Left soft key – This key performs the function
immediately above it on the display.
q Quick access key – The function of this key
will vary depending on the model of your
phone. It provides quick access to a certain
function such as SIM Toolkit or messaging.
r Clear key – This erases text or takes you
back to your previous step, depending on
the context. A long press of this key takes
you back to the main screen.
s Right soft key – A long press of this key will
switch the telephone on and off. It also
performs the function immediately above it
on the display.
t Up and down keys – Used to scroll through
menus and options.
u Antenna
2
Your Phone
5
2
Symbol description
Main screen
Your Phone
Battery indicator
Empty icon indicates a very weak
battery level. Solid icon indicates a
fully charged battery level
Battery charging
Signal strength indicator
No bars indicates a very weak
signal
Four bars indicates a very strong
signal
In calls list
n Shows that a call was incoming
o Shows that a call was outgoing
In messages list
Indicates the messages which
have not yet been read
Indicates the messages which
have been read
Lists
In lists shows the option that is currently activated
m New text message
All incoming calls are diverted
Keypad locked
l New voice mail message (this icon
is network dependent)
Silent mode active
Alarm clock set
x Shows that a call was missed
k Indicates the smiley messages
which have not yet been read
j Indicates the smiley messages
which have been read
6
3 Getting started
To use your phone, you must first insert the
SIM card supplied by your service provider,
and then charge the battery.
Removing the back cover
Press down on the
area below the clip and
slide the cover back.
Lift off.
Inserting the SIM card
Place the SIM in the phone, starting with the
right side first, making sure that the golden
contacts of the card are touching the
contacts of the phone. Hold the SIM card in
place and slide the metal plate to the right,
in order to cover the left hand side of the SIM
card.
☛ Note: Keep all SIM cards out of small
children’s reach. The SIM card is easily
damaged by scratches or bending, so
be cautious when inserting and
removing the card.
Fitting the battery
Insert the battery with the label facing down.
Align the tabs on the battery with the tabs on
the back of the phone. Clip into place. To
remove press on the clip and lift the battery
out.
1 You must charge the battery for at least
12 hours before using the telephone for
the first time.
2 Allow your battery to fully discharge
occasionally before recharging it.
3 When the battery is completely
discharged it may take some time for the
battery charging icon to appear after you
have connected the charger.
3
Getting started
7
3
☛ Note: Always turn your phone off before
you insert or remove the battery.
Charging the battery
Getting started
Insert the connecto r on the charger lead into
the connector at the base of the phone. Plug
the charger into a mains AC socket. When
charging commences, the battery icon will
change into a charger cable icon. When the
battery is fully charged, the battery icon will
reappear and you can disconnect the
charger.
The battery will normally take around 2 to 3
hours to charge.
Charging and Discharging
A new battery's full pe rformance is achieved
only after two or three complete charge and
discharge cycles. The operations times
provided are reas onable estimates and may
be affected by network conditions, charging
and phone usage.
The battery can be charged and
discharged hundreds of times but it will
eventually wear out. When the operating
time (talk-time and standby time) is
noticeably shorter than normal, it is time to
buy a new battery.
Use only batteries approved by Sendo and
recharge your b attery only with the chargers
approved by Sendo. When a charger is not
in use, disconnect it from the power source.
Do not leave the battery connected after its
battery indicator shows that the battery is
full, or for longer than a single day, since
overcharging may shorten its life. If left
unused a fully charged battery will
discharge itself over time.
If the battery is completely empty, it may
take a few minutes before you can make or
receive a call once you plug the phone into
a charger.
For better operation times, discharge the
battery from time to time by leaving your
phone switched on until it turns itself off and
the battery is fully discharged.
Do not attempt to discharge the battery by
any other means.
☛ Note: Use the battery only for its
intended purpose.
☛ Never use any charger or battery that is
damaged or worn out.
☛ Do not short circuit the battery. All
batteries can cause property damage,
injury or burns if a conductive material
such as jewelry or keys comes into
contact with the exposed terminals. The
material may complete an electrical
circuit and become quite hot. Exercise
care in handling your phone battery. For
example, avoid carrying your phone
battery loose in a pocket or purse.
This product is designed for use with
Sendo-approved batteries only. Use of
8
unapproved batteries may be
dangerous and may cause damage to
the battery or the phone and may void
your warranty.
☛ Leaving the battery in hot or cold places,
such as in a closed car in summer or
winter conditions, may reduce the
capacity and lifetime of the battery.
Always try to keep the battery between
59 F and 77 F (15°C and 25°C). A phone
with a battery that has been exposed to
temperature extremes may temporarily
not work, even when the battery is fully
charged.
Dispose of the battery properly. Comply
with all local laws or regulations in disposing
of your battery. Do not dispose of batteries
in a fire.
Powering up/down
To switch the phone on: Press d. If the
phone asks for a PIN code: Enter the code
that is supplied with the SIM card. The code
will be displayed as asterisks. When
complete, press
seconds while the phone searches for the
network. Once the network has been found,
the main screen appears and your phone is
ready to be used. The main screen shows
the network name and two icons giving the
signal strength (top right) and battery level
(top left).
To switch the phone off, press and hold
g, OK. Wait a few
Removing the front cover
It is possible to personalize your telephone
by replacing the covers. Use the tool
provided with your new cover as illustrated
below.
☛ Warning: The tool is small and has a thin
edge and point. Be careful when using
the tool. Keep the tool in a safe location
and out of small children’s reach.
d.
9
3
Getting started
4 Making a call
4
Dialing a number
1 Key in the area code and number that
you want to call then press
dial.
Making a call
To delete the entire numb er and return to the
main screen, press and hold
2 To end the call, press
d, End.
Making an international call
1 Press and hold 0 until the plus sign "+"
is displayed. This replaces the
international access code.
2 Enter the country code, area code, and
phone number.
g, Call to dial.
3 Press
Making an emergency call
1 Enter 911 (or the local emergency
number).
g, Call to dial.
2 Press
☛ Warning: The phone must be switched
on, properly charged and used in a
service area with adequate signal
strength to make an emergency call.
Emergency calls also may not be
possible when certain network services
or phone features are in use. Do not rely
on your wireless phone as your only
method of emergency communications.
g, Call to
c.
Making calls from the contact list
1 Press ; from the main screen, you can
also press
Search option.
2 Type in the first letters of the name or
scroll and find the one that you want.
3 Press
d, Contacts then select the
g, Call to dial.
Speed dialing
Allows you to dial a number simply by
pressing and holding the assigned key f rom
the main screen.
To assign a contact list entry to a key:
Press
; to enter the contacts list and scroll
to the appropriate entry. Press and hold one
of the keys
appears on the left of the screen beside the
name. This indicates that the speed dial is
successfully assigned.
2 to 9 until the key number
Making a call from the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
The list stores up to 30 entries.
An icon on the left of the screen indicates the
type of call:
n Incoming call
x Missed call
o Outgoing call
10
To dial a number from the redial/calls list:
: to access the list. Scroll and find
Press
the one that you want and press
dial.
g, Call to
Adjusting the loudness
The earpiece volume may be adjusted
during a conversation. Press
speech louder and
: to make the
; to make it quieter.
4
Making a call
11
5 Answering a call
5
To answer a call, press g, Accept. To reject a call, press d, Reject.
Call waiting
This feature means you are informed of a
second incoming call by an audible melody
Answering a call
in the earpiece.
d, Reject to reject the second call.
Press
Press
g, Accept to put the current call on
hold and activate the second call.
To end the active call and return to the held
call, press
To switch between calls, press
and then select the Swap option.
☛ Note: Your network may not support call
d, End.
waiting or may require you to subscribe
to this feature. If you do not have call
waiting or are roaming on another
network, accepting a second call will
end the first call. You will not be able to
switch.
g, Options
In call options
When you are in a call, you can press g,
Options. These could be:
Contacts
Gives you access to the contact list.
Hold/Unhold
Puts the active call on hold/reactivates the
held call.
Mute/Unmute
Switches the microphone off/on.
Send message
Allows you to send a text message.
SIMToolkit
Gives you access to the SIM Toolkit.
Swap
Swaps between the current call and the
call on hold.
End all
Ends all calls.
12
6 Using the contact list
The names and numbers you enter into your contact list are stored on the SIM card.
To access your contact list entries, press
; from the main screen.
6
Using the contact list
Storing a name and number
1 Press d, Contacts from the main
screen.
2 Use the up and down keys
scroll to the Add new option, then press
g, Select.
3 Enter the area code and phone number,
then press
4 Enter the name you wish to store in the
contact list, then press
keypad as explained in the table in the
Messages section to en ter the characters
and to switch between lower case, upper
case, and numeric modes.
5 Enter the chat name that you wish to
assign to the contact.
g, OK.
: and ; to
g, OK. Use the
Correcting an entry
Pressing c deletes the character
immediately to the left of the cursor.
Pressing and holding
text that you have entered.
c deletes all of the
Contact list options
When you have selected a name you can
open a list of options by pressing
Options that will allow you to change, delete,
give details and send a message.
d,
Fixed names
This service allows you to restrict your
outgoing calls to certain selected numbers
from your SIM card. This feature is
dependent on your service provider. Your
phone will ask for the PIN2 code to activate
this function. You can obtain this code from
your service provider. When this feature is
activated, a new contact list is made visible
in place of your standard one. Only numbers
from this contact list can be dialed. You can
add numbers to this contact list in the same
way as adding numbers to your normal
contact list, with the exception that you have
to enter the PIN2 code.
Broadcast messages
Your service provider may offer Cell
Broadcast. This could be information on the
traffic, weather, events, or local information
which is broadcast by the network to all
mobiles in a specific area. When you
activate this feature, you may receive
messages about the selected topic. Contact
your service provider for more details.
13
7 Menu navigation
7
To enter the main menu, press g, Menu from the main screen.
Scrolling
You can scroll from one menu to another
using the front keys
Menu navigation
find the menu that you are looking for, press
g, Select to go in. Press End, back or c
to return to the previous level.
: and ;. When you
SIM Toolkit
Your service provider may offer some
special services or applications. The name
of the menu may change to indicate the type
of service, for example "Information".
For more details, please contact your
service provider.
14
8 Messages
☛ Note: The contents of this menu may
vary by network operator. Please review
your phones menu to determine the
menu items and features available on
your phone.
Calling your voice mail
When you have a new message in your
voice mailbox, your phone displays either
the voice mail icon
a text message sent from the network. This
depends on your service provider.
Note: Voice mail is a network service
provided by your service provider. You may
have to subscribe to this service. This
service may not be available when roaming.
Press and hold
voice mailbox number, enter it and press
g, Call. The number can be obtained from
your service provider.
Broadcast
Your service provider can send messages
to your phone, for example to inform you of
services in your area. You can turn this on
and off by selecting Broadcast from the
Messages menu.
☛ Note: This is a network service which
may not always be available. Check
with your service provider.
l in the main screen or
1. If the phone asks for the
Reading a text message
When you receive a text message, the
envelope
the main screen.
1 Press
2 To read old messages select Read from
3 Use the up and down keys
4 Press
Delete
☛ Note: You can delete all the messages
Chat
Reply
Call
Save no.
m icon is displayed at the top of
g, Read to display the new
message directly from the main screen.
the Messages menu.
scroll through the message.
d, Options to access the
following message options:
Removes the message.
you have read by selecting Delete all
read from the main Messages menu.
Initiates a chat session.
Sends a text message to the sender.
Calls the sender (or, if there is a number in
quotes in the message, this number is
called instead).
Adds the sender’s phone number to your
contact list.
: and ; to
8
Messages
15
8
Time/date
Displays the date and time of the
message.
Messages
Forward
Sends the message to someone else.
Sending a text message
You can send messages of up to 160
characters to another compatible phone.
1 Enter the Messages menu and select the
option Send.
2 Type in a new message or select a
message from a list of saved messages.
3 When you have entered the text, press
g, Send.
4 Enter the destination phone number, or
d, Contacts and select a name
press
from your contact list.
g, Send to send the message.
5 Press
☛ Note: If you reply to a message, you do
not have to re-enter the number. This is
done automatically.
Sending a Smiley SMS
Send a picture with your text message to
other compatible phones. All other phones
will display an Internet style Smiley ;-).
g, Smiley.
Choose
1. Emotions
2. Celebrations
3. Sports
4. Animals
5. Others
Select the Smiley you would like to use from
one of these categories and press
Select. The text is restricted to 156
characters to allow space for the Smiley.
Reading a Smiley SMS
When you choose a message that has a
Smiley in it, the Smiley appears on the
screen for 3 seconds or until a key is
pressed. Then the message appears. After
this time the message reads as normal. A
message with a smiley attached has a
icon if new and a
j if read.
Reading a Games SMS
The multiplayer games use text messages
to communicate with other players. When
you receive a games SMS pressing
Read will take you to the games menu.
Press
g, Select and proceed as instructed
in the appropriate game section.
Message settings
This menu offers three options:
Center number
Allows you to enter or change the service
center number for text messaging.
16
g,
k
g,
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