Contents
1 Your phone 1
2 Getting started 3
3 Making a call 5
4 Answering a call 6
5 Using the contact list 7
6 Menu navigation 8
7 Messages 9
8 Internet menu 13
9 Extras 16
10 Sounds 18
11 Settings 21
12 Services 23
13 Troubleshooting 25
14 Safety information 28
1 Your phone
n Earpiece
o Display – Graphical indicators, menu
options and other information are shown
here.
p Left soft key – This key performs the function
immediately above it on the display
q Quick access key – The function of this key
will vary depending on the model of your
phone. It provides quick access to a certain
function such as SIM Toolkit or messaging.
r Clear key – This erases text or takes you
back to your previous step, depending on
the context. A long press of this key takes
you back to the main screen.
s Right soft key – A long press of this key will
switch the telephone on and off. It also
performs the function immediately above it
on the display.
t Up and down keys – Used to scroll through
menus and options.
u Antenna
1
Your phone
1
1
Symbol description
Main screen
Your phone
In calls list
n Shows that a call was incoming
o Shows that a call was outgoing
In messages list
Lists
Internet
Battery indicator
Empty icon indicates a very weak
battery level. Solid icon indicates a
fully charged battery level
Battery charging
Signal strength indicator
No bars indicates a very weak
signal.
Four bars indicates a very strong
signal
Indicates the messages which
have not yet been read
Indicates the messages which
have been read
In lists shows the option that is currently activated
Returns you to the previous screen Displays the current Homepage
m New text message
All incoming calls are diverted
Keypad locked
l New voice mail message (this icon
is network dependent)
Silent mode active
Alarm clock set
x Shows that a call was missed
k Indicates the smiley messages
which have not yet been read
j Indicates the smiley messages
which have been read
2
2 Getting started
To use your phone, you must first insert the miniature SIM card supplied by your service
provider, and then charge the battery.
2
Getting started
Removing the back cover
Press down on the
area below the clip and
slide the cover back.
Lift off.
Inserting the SIM card
Place the SIM in the phone, starting with the
right side first, making sure that the golden
contacts of the card are touching the
contacts of the phone. Hold the SIM card in
place and slide the metal plate to the right,
in order to cover the left hand side of the SIM
card.
Fitting the battery
Insert the battery with the label facing down.
Align the tabs on the battery with the tabs on
the back of the phone. Clip into place. To
remove press on the clip and lift the battery
out.
1 You must charge the battery for at least
12 hours before using the telephone for
the first time.
2 Allow your battery to fully discharge
occasionally before recharging it.
3 When the battery is completely
discharged it may take some time for the
battery charging icon to appear after you
have connected the charger.
3
2
Charging the battery
Insert the connector on the charger lead into
the connector at the base of the phone. Plug
the charger into a mains AC outlet socket.
Getting started
When charging commences, the battery
icon will change into a charger cable icon.
When the battery is fully charged, the
battery icon will reappear and you can
disconnect the charger.
The battery will normally take around 2 to 3
hours to charge.
Powering up/down
To switch the phone on: Press d. If the
phone asks for a PIN code: Enter the code
that is supplied with the SIM card. The code
will be displayed as asterisks. When
complete, press
seconds while the phone searches for the
network. Once the network has been found,
the main screen appears and your phone is
ready to be used. The main screen shows
the network name and two icons giving the
signal strength (top right) and battery level
(top left).
To switch the phone off, press and hold
g, OK. Wait a few
Removing the front cover
It is possible to personalise your telephone
by replacing the covers. Use the tool
provided with your new cover as illustrated
below.
d.
4
3 Making a call
3
Making a call
Dialling a number
1 Key in the area code and number that
you want to call then press
dial.
To delete the entire number and return to the
main screen, press and hold
2 You can adjust the earpiece volume in a
call by using the front keys
3 To end the call, press
g, Call to
c.
: ;.
d, End.
Making an international call
1 Press and hold 0 until the plus sign "+"
is displayed. This replaces the
international access code.
2 Enter the country code, area code, and
phone number.
3 Press
g, Call to dial.
Making an emergency call
1 Enter 112 (or the local emergency
number).
2 Press
g, Call to dial.
Making calls from the contact list
1 Press ; from the main screen. You can
also press
Search option.
2 Type in the first letters of the name or
scroll and find the one that you want.
3 Press
d, Contacts then select the
g, Call to dial.
Speed dialling
Allows you to dial a number simply by
pressing and holding the assigned key from
the main screen.
To assign a contact list entry to a key:
;, then press and hold one of the
Press
2 to 9 until the key number
keys
appears on the left of the screen, beside the
name. This indicates that the speed dial is
successfully assigned.
Making a call from the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
The list stores up to 30 entries.
An icon on the left of the screen indicates the
type of call:
n Incoming call
x Missed call
o Outgoing call
To dial a number from the redial/calls list:
Press : to access the list. Scroll and find
the one that you want and press
dial.
g, Call to
Adjusting the loudness
The receiver volume may be adjusted
during a conversation. Press
speech louder and
; to make it quieter.
: to make the
5
4 Answering a call
4
To answer a call, press g, Accept. To reject a call, press d, Reject.
Call waiting
This feature means you are informed of a
second incoming call by an audible tone in
Answering a call
the earpiece.
d, Reject to reject the second call.
Press
Press
g, Accept to put the current call on
hold and activate the second call.
To end the active call and return to the held
call, press
To switch between calls, press
and then select the Swap option.
☛ Note: Your network may not support call
d, End.
waiting. If it does not, accepting a
second call will end the first call. You will
not be able to switch.
g, Options
In call options
When you are in a call, you can press g,
Options. These could be:
Contacts
Gives you access to the contact list.
Hold/Unhold
Puts the active call on hold/reactivates the
held call.
Mute/Unmute
Switches the microphone off/on.
Send message
Allows you to send a text message.
SIMToolkit
Gives you access to the SIM Toolkit.
Swap
Swaps between the current call and the
call on hold.
End all
Ends all calls.
6
5 Using the contact list
The names and numbers you enter into your contact list are stored on the SIM card.
To access your contact list entries, press
; from the main screen.
5
Using the contact list
Storing a name and number
1 Press d, Contacts from the main
screen.
2 Use the up and down keys
scroll to the Add new option, then press
g, Select.
3 Enter the area code and phone number,
then press
4 Enter the name you wish to store in the
contact list, then press
keypad as explained in the table in the
Messages section to enter the characters
and to switch between lower case, upper
case, and numeric modes.
5 Enter the chatname that you wish to
assign to the contact.
g, OK.
: and ; to
g, OK. Use the
Correcting an entry
Pressing c deletes the character
immediately to the left of the cursor.
Pressing and holding
text that you have entered.
c deletes all of the
Contact list options
When you have selected a name you can
open a list of options by pressing
Options which will allow you to change,
delete, give details and send a message.
d,
Fixed names
This service allows you to restrict your
outgoing calls to certain selected numbers
from your SIM card. This feature is
dependent on your service provider. Your
phone will ask for the PIN2 code to activate
this function. You can obtain this code from
your service provider. When this feature is
activated, a new contact list is made visible
in place of your standard one. Only numbers
from this contact list can be dialled. You can
add numbers to this contact list in the same
way as adding numbers to your normal
contact list, with the exception that you have
to enter the PIN2 code.
Broadcast messages
Your service provider may offer Cell
Broadcast. This could be information on the
traffic, weather, events, or local information
which is broadcast by the network to all
mobiles in a specific area. When you
activate this feature, you may receive
messages about the selected topic. Contact
your service provider for more details.
7
6 Menu navigation
6
To enter the main menu, press g, Menu from the main screen.
Scrolling
You can scroll from one menu to another
using the front keys
Menu navigation
find the menu that you are looking for, press
g, Select to go in. Press End, back or c
to return to the previous level.
: and ;. When you
SIM Toolkit
Your service provider may offer some
special services or applications. The name
of the menu may change to indicate the type
of service, for example “Information”.
For more details, please contact your
service provider.
8
7 Messages
7
Messages
Calling your voice mail
When you have a new message in your
voice mailbox, your phone displays either
the voice mail icon
a text message sent from the network. This
depends on your service provider.
Press and hold
voice mailbox number, enter it and press
g, Call. The number can be obtained from
your service provider.
l in the main screen or
1. If the phone asks for the
Reading a text message
When you receive a text message, the
envelope
the main screen.
1 Press
2 To read old messages select Read from
3 Use the up and down keys
4 Press
Delete
Chat
Reply
m icon is displayed at the top of
g, Read to display the new
message directly from the main screen.
the Messages menu.
: and ; to
scroll through the message.
d, Options to access the
following message options:
Removes the message.
Initiates a chat session.
Sends a text message to the sender.
Call
Calls the sender (or, if there is a number in
quotes in the message, this number is
called instead).
Save no.
Adds the sender’s phone number to your
contact list.
Time/date
Displays the date and time of the
message.
Forward
Sends the message to someone else.
Sending a text message
You can send messages of up to 160
characters to another GSM phone.
1 Enter the Messages menu and select the
option Send.
2 Type in a new message or select a
message from a list of saved messages.
3 When you have entered the text, press
g, Send.
4 Enter the destination phone number, or
5 Press
☛ Note: If you reply to a message, you do
d, Contacts and select a name
press
from your contact list.
g, Send to send the message.
not have to re-enter the number. This is
done automatically.
9
7
Sending a Smiley SMS
Send a picture with your text message to
Messages
compatible phones. All other phones will
display an Internet style Smiley. Choose
Smiley.
1. Emotions
2. Celebrations
3. Sports
4. Animals
5. Others
Select the Smiley you would like to use from
one of these categories and press
Select. The text is restricted to 156
characters to allow space for the Smiley.
Reading a Smiley SMS
When you choose a message that has a
Smiley in it, the Smiley appears on the
screen for 3 seconds or until a key is
pressed. Then the message appears. After
this time the message reads as normal. A
message with a smiley attached has a
icon if new and a
☛ Note: If replying to or forwarding an SMS
the Smiley will not display and only
appears on a new message.
j if read.
g,
Message settings
This menu offers three options:
g,
Status report
Allows you to set whether or not you wish
to be informed when your correspondent
has received the text message.
Centre number
Allows you to enter or change the service
centre number for text messaging.
Voice mail
Allows you to enter or change your voice
mail number.
Chat
Sendo chat allows you to send messages to
another user and view both sent and
received SMS messages for chat
participants in a convenient Chat screen.
Starting a chat session
Enter the Messages menu and select the
k
Chat option.
Enter your chatname on the My chatname
screen (this screen will not appear if you
have already created a chatname).
You will then need to enter the number of the
person with whom you would like to chat, or
alternatively you can press
go into the contact list.
Enter his/her chatname on the Enter
chatname screen (this screen will not
d, Contacts to
10
7
Messages
appear if you have already created a
chatname for this person).
Editing a chatname
You can edit a chatname for a contact by
selecting the desired name in the contact
list and pressing
Change option and edit the chatname.
You can edit your chatname by selecting My
number from the Contacts menu. Select the
Consult option and then press
Select the change option and edit the
chatname.
d, Options. Select the
d, Options.
Having a chat
To send a chat message enter the text in the
chat editor field and then press
The sent text will then appear in the chat
history field and is sent to the other chat
participant as a standard SMS message.
g, Send.
Chat options
Press d, Options from the Chat screen to
view the chat options.
You have three options:
Swap
Changes the active area between the text
entry field and the chat history field.
Font size
Select between normal and small font on
the Chat screen.
Exit
Exit the chat session.
Predictive Text Input
To save time when you are writing a text
message, your phone has a feature which
guesses the letters that you are typing and
tries to complete the word.
This input method allows you to simply
press each key once. For example, to write
the name “Ross”, press
7 , then 7 just once each.
The word may change as you type, but don’t
worry about what is on the screen until you
have finished the word. Sometimes different
words share the same sequence of key
presses. If the finished word is wrong, press
0 to scroll through other possibilities. If the
word that you are looking for is still not there,
* repeatedly to change the text
press
mode to
After you have completed a word, press the
space key
and hold
the character table.
Some intelligent punctuation (including full
stops, hyphens and apostrophes) is also
available on
completed when you enter the next
keystroke.
a and enter the word again.
# to enter the next word. Press
# to pick a symbol to insert from
1. The punctuation mark is
7, then 6, then
11
7
Changing the editing mode
The current editing mode is indicated at the
Messages
bottom of the screen by one of these icons:
a Lower case text mode
b Upper case text mode
q Numeric mode
h T9 Text Input (lower case)
i T9 Text Input (upper case)
You can switch between upper case, lower
case, and numeric modes by repeatedly
pressing
T9 Text Input by repeatedly pressing
These are the characters which come on to
the screen when you press the numeric
keypad. They are featured in the table
below:
To enter two characters on the same key,
enter the first one and then wait for the
cursor to reappear before entering the
second.
*. You can switch to predictive
Key List of characters available
1 1 . , @ ‘ ? ! “ : ; ¿ ¡
2 a b c 2 à ä å æ ç
3 d e f 3 é è
4g h i 4 ì
5 j k l 5
6 m n o 6 ñ ò ö ø ó
7 p q r s 7 ß
8 t u v 8 ü ù
9 w x y z 9
00
# Space
*.
Example: To enter the name “Ross” when
you are in lower case mode:
* to enter upper case mode,
Press
Press
7 three times, to display "R". You will
then return to lower case mode.
6 three times, to display "o".
Press
Press
7 four times, to display "s".
Then press
7 four times, to display "s".
Entering symbols
A long press on # displays a table
showing all the symbols available to you.
Scroll down the table to display more
symbols.
123456789
.,-|?@():
&‘ “ /_;$%+
*=<>#£¥¤ƒ
§ √ e »ÀŒ— ”÷
¿ìà äåæç
ÿŸ
йи м
цшЯьщСЦШЬ
ÄÄÉ
To enter a symbol:
1 Scroll to the row containing the symbol
you want.
2 Press the numeric key (
reach the symbol you want.
Example: To enter the symbol
4th row then press
3.
òñÆ
1 to 9) to
e, scroll to the
12
8 Internet menu
8
Internet menu
To access the Internet menu, select Internet
from the main menu. The Internet menu
appears. To select any menu option use the
corresponding numeric key or navigate
using the
The following menu options are available:
1 Homepage - Connect to the
2 Favourites - Store up to 8 of your
3 Add favourite - Add to your list of
4 Open page - Open a WAP page.
5 Refresh page - Refresh the current
6 Settings - Configure your WAP
7 Help - Provides help and advice on
0 Exit - Returns to the main menu.
☛ Note: When in a WAP session you can
: or ; keys.
Internet server and enter your
homepage.
favourite Internet sites for easy
access.
favourites.
WAP page while in a WAP session.
settings.
using Mobile Explorer.
access the Internet menu by pressing
the Quick Access key.
Connecting to an Internet page
To begin a WAP session, either select the
Homepage option on the Internet menu to
open your homepage, or select the Open
page option from the Internet menu and
then enter the WAP address. Select the Go
option and press
g, OK.
Configuring your connection settings
In order to configure your Internet settings
select the Settings option from the Internet
menu and then select the Connections
option.
☛ Note: Some of these settings may not be
required for your network. Contact your
Service Provider for required Internet
connection information.
Entering your Dial-up Settings
Choose the Dial-up Settings option and then
enter the relevant information into all
required fields. Once you have entered all
the necessary information go to Update and
g, OK.
press
Entering your WAP settings
Choose the WAP Settings option and then
enter the relevant information into all
required fields. Once you have entered all
the necessary information go to Update and
g, OK.
press
☛ Tip: When entering an IP/Gateway
address press
13
* to enter a full stop.
8
Configuring your homepage
In order to configure your homepage select
Settings from the Internet menu and then
select the Homepage option.
Internet menu
You have three options:
Default
Returns to the default homepage settings.
If a default homepage has not been
provided please contact your Service
Provider.
Current
When in a WAP session this option sets
the current WAP page as the homepage.
User Specified
Sets the entered WAP address as the
homepage.
☛ Note: To create a user specified
homepage you must enter a WAP
address in the Homepage URL field.
Once you have selected your desired option
go to Update and press
g, OK.
Images
In order to change your image settings
select the Settings option from the Internet
menu and then select the Images option.
You have four options:
Scale
Scales large images to fit the size of the
screen.
All
Displays all images regardless of size.
Small
Only displays those images small enough
to be displayed fully on the screen.
None
Does not display any images.
☛ Note: Turning off or reducing image size
will speed up download time.
Password
In order to change your password settings
select the Settings option from the Internet
menu and then select the Password option.
You have two options:
Require password
You are required to enter a password
each time you enter an authenticated WAP
site.
Cache password
Saves your passwords once entered on
authenticated WAP sites.
Once you have selected your desired option
go to Update and press
In order to delete your saved passwords go
to Clear and press
g, OK.
g, OK.
14
8
Internet menu
Favourites
The Favourites menu allows you to save up
to 8 WAP addresses, providing you with
quick access to your favourite sites.
There are two ways to create a favourite:
Creating a favourite from the Internet menu
In order to create a favourite select the
Favourites option from the Internet menu.
Select the Add favourite option and press
g, OK. Enter the desired name and WAP
address and then press Add.
The new favourite will now appear in your list
of favourites.
Creating a favourite from a WAP page
In order to create a favourite from a WAP
page press the Quick Access key to go to
the Internet menu. Select the Add favourite
option. The name of your WAP page will
appear at the top of the screen.
Enter the desired name for the favourite and
then press Add. The new favourite will now
appear in your list of favourites.
Editing and deleting a favourite
To edit a favourite
Select the Favourites option from the
Internet menu. Select the favourite you
would like to edit and press
Change the favourite information, name or
URL, and then go to Update and press
OK.
g, Edit.
g,
The favourite is updated.
To delete a favourite
Select the Favourites option from the
Internet menu. Select the favourite you
would like to delete and press
Select Delete favourite and press
g, Edit.
g, OK.
15
9 Extras
9
Splash
Extras
1
4
7
2
8
Go into the Extras menu and
select Splash.
3
You will see an animated
6
9
display.
An incomplete curly pipe-
line is displayed starting at
the top left of the screen and water is slowly
flowing towards the open end.
The goal is to connect the open end of this
pipe to the outlet at the bottom right of the
screen before the water overflows!
To do this you are supplied with pieces of
straight and bent pipe, which are shown at
the right of the screen.
The piece at the top of these is the next
piece that you must place on the board. You
Quaddro
Go into the Extras menu and select
Quaddro.
You can select the number of players:
Demonstration mode lets you watch the
computer play against itself.
You against the computer.
You against a friend.
The objective of the game is to drop your
counters into the slots along the top of the
move the cursor using the keys on the grid
above, the
The
# key drops your bombs.
5 key places the section in the
position of the flashing cursor. However, be
careful, once you have put down a piece
you cannot move it. You are provided with 3
bombs.
These bombs will delete the piece where the
cursor is positioned. Use them wisely.
Once you have managed to complete you
can press
* to speed up the pipeline to
the outlet, you can press the key to speed
up the water, to finish the level.
With each level it gets faster and faster.
Good luck!
board, in the attempt to create a line of four,
horizontally, vertically or diagonally.
When you drop a counter, it will fall all the
way to the bottom or sit on top of any other
counters that are in that column. So, think
carefully before you play!
You move the flashing cursor left and right
along the top of the screen using the
6 keys respectively. Pressing 5 will
and
4
drop the counter into the column.
16
Tenpin
Go into the Extras menu and select Tenpin.
The aim of the game is to knock as many of
the pins down as possible.
To play the game press
game will begin. The game is played over
10 frames and in each frame you have two
attempts to knock down all of the pins.
You can position the ball on the lane by
pressing
lane.
To bowl the ball straight press
Swing bar is positioned in the centre of the
bowling ball.
4 or 6 to move across the
g, New and the
5 when the
Logos
This menu allows you to save images to be
displayed on the main screen of the phone.
Receiving a logo
When you receive a logo the message
"1new logo" appears on the main screen.
Saving the logo
When you have received a new logo
g, View to display the logo, and
press
then press
delete the logo press
logo is displayed.
g, Save to save the logo. To
d, Delete when the
To bowl at an angle press
Swing bar is to the left or right of the bowling
ball.
Try to get the top score of 300 and enter
your name on the Hi-score table!
To enter your name use the
keys to scroll through the alphabet. Press
4 to move to the next letter and 6 to
move back. As soon as you have entered
your name press
table. Press OK again to return to the game
menu.
☛ Note: If the logo is too big to be
displayed then the text "Image too large"
is displayed. Press
logo.
g, OK to see the Hi-score
5 when the
2 and 8
g, OK to delete the
Setting the logo
To display the logo on the main screen go to
the Extras menu and select the Logo option.
In this menu you can set the logo to on or off.
☛ Note: Only one logo can be saved to the
phone at any time. The current logo is
deleted when a new logo is saved.
9
Extras
17
10 Sounds
10
This menu allows you to configure the various tones that the phone plays when you receive a
call or a new text message, or some other event occurs.
Sounds
Ringer
Select this option to set the ringing tone for
incoming calls.
Ringer tone composer
Go into the Sounds menu and press g,
Composer.
Change your ringer tones to personalise
your phone. Create your own tones with our
ring tone composer.
You have two entry methods.
Text
Notes are entered textually
Graphic
Notes are entered on a musical score
Both entry methods use the same key
presses unless stated.
In this menu the keys represent the following
notes:
1 C 5 G
2 D 6 A
3 E 7 B
4 F
8 Enters a rest (text mode)
; Enters a rest (graphic mode)
9 Changes the scale of the note
between the range 1-4
0 Changes the duration of the note.
Each press decreases the duration
of the note between the range: full
note, half note, quarter note, eighth
note, sixteenth note and thirtysecond note.
# Changes a normal note to a sharp
and a sharp back to a normal note.
* Changes a normal note to a dotted,
double dotted or 2/3 note.
c Erases the previous note. A long
press will clear all notes.
☛ Tip: A short press of the : and ; keys
will move you between notes in either
entry mode.
Once you have composed the tone press
g, Options to enter the menu screen. The
available options are:
Tempo
Allows you to choose from a list of tempos
at which to play your tone.
Play
Allows you to play your melody.
Save
Allows you to save your melody.
Delete
Allows you to delete the tone.
18
10
Sounds
Send
Allows you to send your tone to one of your
friends.
Receiving a ringer tone
If you have received a ringer tone press g,
Options to enter the menu from where you
can play, save or delete the tone. If you
c the ring tone and message will be
press
deleted.
☛ Note: It is only possible to save 5 ringer
tones whether you have composed them
yourself or received them as a message.
To save more you will have to overwrite
an existing ringer tone.
Volume
Select this option to change the volume
setting for the different tones that the phone
plays.
Key tones
This menu allows you to set the type of
keypad tones that you would like to hear
when pressing the keys.
You have three options:
Off
No sound emitted upon a key press.
On
Short, low volume tones.
DTMF
These are standard tones, as used in
touch tone phones. Each number has its
own specific tone.
Vibrator
Select this menu to set the vibrator for
incoming calls or text messages.
You have three options:
Off
Deactivates the vibrator function.
On
Sets the phone to vibrate for an incoming
call or text message.
Vibrate then ring
Sets the phone to vibrate for a few
seconds before the phone starts to ring.
This option is not available on all models.
None of the above settings affects any of the
sounds settings.
Events
This option allows you to set the alert tones
to on or off for the following options:
New message • New broadcast • Low
battery • Low credit
This is only with certain subscriptions.
19
10
Equalizer
Sounds
Enter the Sounds menu and select
Equalizer.
This menu allows you to alter the earpiece
audio settings of your phone.
Choose from these 3 settings for optimum
audio quality:
• Treble • Normal • Bass
20
11 Settings
11
Settings
Languages
This menu allows you to change the
language of the phone.
Alarm clock
You can use your phone as an alarm clock.
Enter the Settings menu and press
Alarm. Set the alarm to On and enter the
time (in 24hr format) when you require the
phone to ring. When it rings press
d, Off to switch it off, or
g, Snooze to stop the alarm for ten
minutes. The alarm will then sound again.
☛ Note: The alarm will sound even if the
phone is switched off. The phone will
power on but you will not be able to
receive or make calls. Once the alarm
finishes the phone will switch off.
g,
Setting time and date
Go to Set date and press g, Select. Enter
the date and press
Press
g, Select. Enter the time in 24 hour
format, Press
The date and time will be stored.
g, OK.
g, OK.
Auto redial
When this function is activated, the phone
will automatically redial a number when the
call attempt fails. If the other user’s phone is
busy, the phone will wait a few seconds
before each attempt, and then beep when it
succeeds.
Auto answer
This function is only applicable when certain
handsfree accessories (e.g., a personal
hands-free headset) are connected to the
phone. When you receive an incoming call
with this feature activated, the phone rings
three times before automatically accepting
the call.
Any key answer
When this function is activated, you can
answer an incoming call by pressing any
key, except
d, Reject.
Security
Your PIN (Personal Identity Number) code is
a code which you can use to protect
unwanted users from using your phone. This
is the number that the phone asks for at
switch on.
PIN Code:
1 Activate PIN entry requirement at switch
on (if your SIM card supports this).
2 Deactivate PIN entry requirement at
switch on (if your SIM card supports this).
3 Change PIN.
4 Change PIN2.
Some network services require a separate
security code. This code is the PIN2. This
21
11
menu allows you to change the PIN2 code
that the mobile asks for when using certain
Settings
features. To activate the PIN code
requirement or change the PIN code, you
need to enter the current PIN code.
If you don’t know your PIN code, contact
your service provider.
Shortcuts
To lock/unlock the keypad, press g, then
* from the main screen.
To enter/exit silent mode press
from the main screen.
To enter a pause while dialling press and
# until the letter p appears. This will
hold
insert a pause of 3 seconds.
g then #
22
12 Services
12
Services
Commands
This menu allows you to send special
commands to the network to get specific
information. This could be information such
as the time and date, your own phone
number, or the amount of credit remaining
on your SIM card. The commands, and
whether this feature is available, can be
obtained from your service provider. You
can store the number of the command and
a name. Once stored, scroll to the command
and press
information from the network.
g, Send to get the required
Network selection
This menu allows you to choose how the
phone searches for the network.
Mode
Manual
Sets the search mode to manual
Automatic
Sets the search mode to automatic
Search
Searches for and then displays all
available networks. If you are in manual
mode then the selected network will
become your default network.
You have two options:
Automatic
The phone searches all available
networks and automatically selects one.
Manual
The phone searches all available
networks and, when finished, displays a
list of all the networks found. You can
scroll up and down with
network that you wish to use. Once you
select a network, your phone will always
try to select this network. Network
selection stays manual until you switch to
automatic mode.
: ; to select the
Send number
This menu allows you to select whether you
hide your identity or not when you call
someone.
There are three options:
Network
Setting returns to Network default setting.
On
Your telephone number is sent to your
correspondent when you call.
Off
Your telephone number is not sent to your
correspondent when you call.
Cost/timers
This menu contains all information on the
amount of time you have spent on calls.
This menu offers five options:
Balance
Displays the amount of credit that you
have left on your prepaid card.
23
12
Outgoing
Services
Displays the total time that you have spent
on your phone on outgoing calls.
Incoming
Displays the total time that you have spent
on your phone on incoming calls.
Limit
Allows you to view and set the maximum
cost limit that you can go up to.
Rate
Allows you to set the price per unit, and
enter the currency in which you wish the
call costs to be displayed.
Divert
This network feature allows you to divert
your incoming calls to your voice mailbox or
to another number.
This menu offers four optons:
If busy
When activated, calls will be diverted if
you are already in a call.
If no answer
When activated, calls will be diverted if
you do not answer your phone.
Unreachable
When activated, calls will be diverted if
your phone is off or if you are out of
coverage.
All calls
When activated, all of your incoming calls
will be diverted. For each of the above,
you can: Check, activate or cancel the
service.
Service numbers
Your service provider may have preprogrammed some useful numbers into
your SIM card. These numbers normally
give access to special services. For more
information contact your service provider.
1 Press
2 Scroll to the Service no. option, then
d, Contacts to display the
contact list menu, scroll using
g, Select.
press
: ;.
Call waiting
This menu allows you to activate or
deactivate the call waiting feature.
24
13 Troubleshooting
Problem Possible cause Possible corrective action
Phone does not power onBattery empty Fully charge the battery and then press d.
13
Troubleshooting
Battery contacts dirty Clean contacts on battery and phone with a dry cloth,
Phone does not
charge
Battery How long should I charge the
I don’t get as much
battery life as I
expected
“Insert SIM” is
displayed when I
switch on the phone
The PIN code is
blocked
The PIN2 code is
blocked
“NCK Code” is
displayed on my
handset
Battery empty Charge for 2 hours. Don’t worry if the battery icon
Charger incorrectly connected Check the mains socket, and the connection to the
battery the first time?
The phone uses battery power
when it is switched on even if it
is not in a call. Making calls and
playing with the different
functions of the phone will run
down the battery faster. The
stated battery life is under
optimum conditions.
SIM card is incorrectly inserted
or missing. SIM card is
damaged or dirty
3 incorrect entries Enter the unblocking code supplied with the SIM
3 incorrect entries Enter the PIN2 unblocking code supplied with the
The handset is locked to a
network and a SIM from another
network has been placed in the
telephone
attach battery, wait a few seconds and press d.
does not change immediately.
Disconnect and try again.
phone.
12 hours continuous.
Charge the phone regularly.
Check that the SIM card is positioned correctly, and
that the metal clip is slid across. Try again. Visually
check the SIM and clean the contacts with a dry
cloth. Try again.
card. If you do not have this code, contact your
service provider.
SIM card. If you do not have this code, contact your
service provider.
Remove the SIM and insert the correct network SIM.
25
13
Problem Possible cause Possible corrective action
“Blocked” is displayed
on my handset
Troubleshooting
A key on the keypad is
not working
Poor display Low temperature Move to a warmer place and let the phone warm up.
Can’t connect to
network
Can’t make/receive
calls
Low earpiece volume Low setting Press : when you are in a call to increase the
Low ringer tone Low setting Go into the
The NCK code has been
entered incorrectly 10 times and
the handset has been security
disabled
The keypad is not seated
correctly after removing and
replacing the telephones plastic
cover
Weak signal Move into an area of better coverage. If you are in a
Invalid SIM card Contact your service provider.
Network not allowed Try reselecting the network. Switch off and then back
Weak signal Check that the service provider name is displa yed on
Phone is switched off Press d for a few seconds.
Check the number Use the full area code and country code in the
Call key not pressed After dialling the number you must press g,
Network is busy If you hear rapid beeps, then the network is busy.
Call barring or fixed dialling is
activated
Not registered with service
provider
No credit left on your prepaid
card
Return the handset to your service operator or to an
authorised Sendo service centre for resetting.
Remove the telephones plastic cover and re-seat the
keypad correctly.
building, move towards a window.
on.
the screen. If not, try to reconnect to the network.
number.
Hang up and try again.
Check the fixed dialling settings. Otherwise check
the call barring settings with your service provider.
After purchasing your phone, you may need to call
your service provider to activate the line.
Recharge your credit.
volume.
Sounds menu, select Volume and
increase the setting.
Call.
26
Problem Possible cause Possible corrective action
Cannot enter some
words
“Message list full” is
displayed in the main
screen
Some features do not
work
Some menus are
missing
Wrong entry mode Your phone has T9 text input (i.e. it guesses what
Your SIM card memory is full of
text messages, therefore you
can not receive any more
messages.
Feature not supported by the
operator or your subscription.
There are restrictions on your
SIM card or subscription.
words you are trying to enter). To enter a special
word press * repeatedly to change to normal multi
tap mode.
Go into the
delete some of your messages.
Call your service provider.
Call your service provider.
Read menu of the message menu and
13
Troubleshooting
27
14 Safety information
14
You should observe and follow these guidelines for
the safe and efficient use of your phone. Failure to
comply with these guidelines and requirements
may void your warranty and may invalidate any
approvals given to your phone.
Radio Frequency Signals
Safety information
Your phone transmits and receives radio frequency
(RF) signals whenever it is switched on. The design
of your phone complies with all relevant standards
and recommendations for human exposure to RF
energy. Your phones transmission power is
controlled by the cellular network at the lowest
possible level to maintain a good signal. You may
also choose to reduce your exposure to RF signals
by controlling the duration of your calls or by using
an accessory such as a handsfree device. Your
phone has been designed to comply with
applicable standards when used correctly in
accordance with the user instructions. A sample of
this phone model has been tested and found to
comply with the following directives, standards or
recommendations:
1999/5/EC • 89/336/EEC • 73/23/EEC as amended
by 93/68/EEC • 1999/519/EC • AS/NZS 2772.1
(Int):1998 • IEEE Std C95.1, 1999 Edition
Antenna Care and Efficient Operation
Do not use your phone if the antenna is damaged.
Replace the antenna only with one approved by the
manufacturer. Unapproved antennas or
modifications may damage your phone, degrade
its performance and violate local regulations. Do
not touch the antenna unnecessarily while a call is
in progress. Contact with the antenna affects call
quality and may cause your phone to transmit at a
higher power level than otherwise needed. Hold
your phone as you would any other phone. The
antenna should point up and over your shoulder.
Batteries
All batteries can cause property damage, injury or
burns if a conductive material such as jewellery or
keys comes into contact with the exposed
terminals. The material may complete an electrical
circuit and become quite hot. Exercise care in
handling your phone battery. For example, avoid
carrying your phone battery loose in a pocket or
purse. This product is designed for use with
manufacturer-approved batteries only. Use of
unapproved batteries may be dangerous and may
cause damage to the battery or the phone and may
void your warranty.
Accessories
Only use accessories approved by the
manufacturer. Using unapproved accessories with
your phone may result in degraded performance,
fire, electric shock or injury, and may void the
warranty. Please check with your dealer for the
availability of approved accessories. Your phone is
intended for use only with chargers approved by
the manufacturer.
Any other use will invalidate any approval given to
your phone and may be dangerous.
The mains (AC) charger is compatible only with
power sources indicated on its label. Do not
connect the charger to a power source of a different
voltage or frequency. Do not use the charger
outdoors or in areas where it may become wet.
Unplug the charger from the wall socket using the
body of the charger, not the cord. Locate the cord
so that it will not be tripped over, stepped on or
damaged. Do not use the charger if it is damaged.
Unplug the charger from the wall socket before
cleaning it. Use a slightly damp cloth for cleaning,
and allow the charger to dry fully before plugging it
in.
28
14
Safety information
Children
Your phone is not a toy. Do not allow children to
play with it. They could hurt themselves or others.
Children could also damage the phone or make
calls that increase your telephone bill.
Electronic Devices
Most modern electronic equipment is shielded from
RF signals. However, certain electronic equipment
may not be shielded against the RF signals from
your wireless phone.
Pacemakers
The Health Industry Manufacturers Association
recommends that a minimum separation of 20 cm
(or 6 inches) be maintained between a handheld
phone and a pacemaker to avoid potential
interference with the pacemaker. The
recommendations are consistent with the
independent research by and recommendations of
Wireless Technology Research.
Persons with a pacemaker:
Should always keep the phone more than 20 cm
(or 6 inches) from their pacemaker when the
phone is turned on.
Should not carry the phone in a breast pocket.
Should use the ear opposite the pacemaker in
order to minimize the potential for interference.
Consult your doctor or the manufacturer of the
medical device if you have any questions.
Hearing Aids
Some digital wireless phones may interfere with
some hearing aids. In the event of such
interference, you may want to consult your cellular
dealer or hearing aid manufacturer to discuss
alternatives.
Other Medical Devices
Operation of any radio transmitting equipment,
including your cellular phone, may interfere with the
functionality of inadequately protected medical
devices. Consult your doctor or the manufacturer of
the medical device if you have any questions. Turn
your phone off in health care facilities when any
regulations require that you do so. Hospitals or
health care facilities may be using equipment that
could be sensitive to external RF energy.
Vehicles
Using your phone in a vehicle demands special
considerations. The fitting of any accessories to a
vehicle should only be undertaken by a suitably
qualified person to ensure that vehicle systems are
not adversely affected, and that the accessory
gives optimum performance.
Interference
RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles (e.g., electronic fuel injection systems,
antilock braking systems and air bag systems).
Check with the manufacturer or representative
regarding your vehicle. You should also consult the
manufacturer of any equipment that has been
added to your vehicle.
Driving
Always obey local laws and regulations regarding
the use of a cellular phone in the areas where you
drive. In some areas, it is illegal to use a cellular
telephone while driving, and handsfree operation is
required in many other areas. Do not hold your
phone in your hand while driving. Give your full
attention to driving. Use handsfree operation if
possible. Pull off the road and park before making
or answering a call if it is safe and legal to do so.
29
14
Airbags
Do not place your phone or any accessories in the
area over an airbag or in the airbags deployment
area. An airbag inflates with great force, and
serious injury could occur.
Aircraft
Safety information
Switch off your phone when in an aircraft and follow
any instructions from the aircraft crew. The use of
cellular telephones in an aircraft may be dangerous
to the operation of the aircraft, may disrupt the
cellular network and is often illegal. Failure to
observe this instruction may lead to suspension or
denial of cellular telephone service to the offender,
or legal action or both.
Blasting Areas
To avoid interfering with blasting operations, turn
your phone off when in a “blasting area” or in areas
posted “turn off two-way radio”. Obey all signs and
instructions.
Potentially Explosive Atmospheres
Turn your phone off and do not remove its battery
when in an area with a potentially explosive
atmosphere. It is rare, but your phone or its
accessories could generate sparks. Sparks in such
areas could cause an explosion or fire resulting in
property damage, bodily injury or even death.
Areas with potentially explosive atmospheres are
often, but not always, clearly marked. They include:
Fuelling areas, such as petrol stations, below
deck on boats, and fuel o r chemical transfer and
storage facilities.
Areas where fuel odours are present, such as
when a gas leak occurs in a home.
Areas where the air contains chemicals or
particles, such as grain, dust or metal powders.
Any other area where you would normally be
advised to turn off your vehicle engine.
Posted Facilities
Turn your phone off in any area where posted
notices so require.
Emergency Calls
Some networks may require that a valid SIM card
be properly inserted in your phone before you can
make an emergency call. Also, emergency
numbers vary by location. Check with your service
provider or the local cellular network in advance if
you are not sure. To make an emergency call, enter
the valid emergency number for your location (e.g.,
112 in many countries) and press the
You may need to turn off features such as keypad
lock before making the call. Consult this user
manual for details.
Never rely solely on your mobile phone to make an
emergency call or essential communications.
Taking Care of your Phone
Use a slightly damp cloth to clean your phone.
Never use any chemical or abrasive cleaners, as
they could damag e the phone. Avoid exposing your
phone to any severe shocks, extreme (hot or cold)
temperatures or moisture. Keep your phone away
from open flames such as lit candles or cigarettes.
Servicing
Do not attempt to disassemble or repair your
phone, as you may damage the phone or injure
yourself and will void your warranty. Only qualified
personnel at an authorized service centre should
perform repairs. Your phone does not contain any
consumer serviceable parts.
Disposal
Your battery and other components may require
precautions to be taken for safe disposal. The
battery type is indicated on the battery label. Please
ensure that all local and/or governmental
30
CALL key.
regulations are followed when you dispose of this
product or its packaging. Refer to your point of sale
or local government for information on regulations
that apply to this product.
Licensing
Your phone is authorised for use in GSM networks
in countries wher e it is approved. Use in other a reas
may be illegal and may disrupt other radio
communications.
14
Safety information
31
Declaration of conformity
We: Sendo International Ltd
Of: 1601-3 Kinwick Centre, 32 Hollywood Road, Central, Hong Kong.
Declare under our sole responsibility that the product depicted on the front cover of this manual and uniquely
identified by the IMEI and type number affixed to the transceiver, to which this declaration relates, is in
compliance with the essential requirements of the Radio and Telecommunications Terminal Directive
(R&TTE) 1999/5/EC
The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of directive 1999/5/
EC has been followed with the involvement of BABT, Claremont House, 34 Molesey Road, Walton-OnThames, KT12 4RQ. England.
A copy of the original declaration of conformity is available for download from the Sendo website.
www.sendo.com
8E30-09011-40020
Printed in the European Union.
© 2002 Sendo. All rights reserved.
SENDO and D are trademarks of Sendo International Ltd. Sendo reserve the right to change any
specifications without prior notice.
T9® Text Input is a registered trademark of Tegic Communications. All rights reserved. T9® Text Input is
licensed under one or more of the following U.S. Patents: 5,818,437, 5,953,541, 5,187,480, 5,945,928,
6,011,554 and additional patents are pending worldwide. Both the GSM logo and the GSM letter mark are
trademarks of the GSM Association.
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