1. About this Document
This documents describes step-by-step procedure to be followed to install
the Hotspot Controller at your location as quickly as possible and enjoy
the wireless access to Internet and/or to your local network.
2. WISP Information Sheet
This attached document is an information sheet regarding your controller.
The most important thing to note is the Wisp Admin login and password
that is unique to your WISP. These login credentials will allow you to
now access the Pronto OSS/BSS interface. To login to the OSS/BSS
interface, you will need to do the following:
Step1: Open a browser and navigate to https://oss.prontonetworks.com
Step2: In the field labeled “Select an Environment,” select in the pull-
down menu “Standalone”
Step3: In the field labeled “WISP ID,” enter your WISP ID Number
located on the information sheet.
Step4: In the field labeled “Login ID,” enter your login ID located on the
information sheet. This login ID will be case sensitive.
Step5: In the field labeled “Password,” enter your password located on
the information sheet. This password will be case sensitive.
The WISP Information Sheet additionally includes information such as
your WISP name, WISP ID number, location name, franchise name,
controller MAC ID, Guest Accounts, SSID, walled garden sites, and
configurations for the WAN and LAN ports. This information is specific
for that controller and these configurations can be modified within the
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OSS/BSS interface. If you have any questions or concerns about
reconfiguring the controller, please contact your Account Manager or you
can access and download an OSS/BSS guide along with several step-bystep documents via the Wisp Information Website located at
http://wispinfo.prontonetworks.com/. Please contact your account manager
to request credentials to access this website.
3. Installation Procedure for Hotspot Controller
Follow these easy steps to install the Hotspot Controller.
Step1: Unpack the Hotspot Controller from the box and look at the
backside of the controller to know Power Socket, WAN port,
and LAN port.
Step2: Connect the WAN port of the Hotspot Controller to your
DSL/Cable modem/router with a RJ-45 type CAT-5 Ethernet
cable as shown in the diagram (figure-1) below:
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Step3: Plug one end of the DC Adaptor into the slot provided at the
rear of the Hotspot Controller and other end into an electrical
outlet.
Step 4: Turn ON the Power of your electrical outlet.
The Hotspot Controller will obtain the required configuration and start
initialize by itself. This process will take approximately 3-5 minutes.
4. Understanding the Booting process
This section explains that how the Hotspot Controller is booting up when
the Power is turned ON.
• First, the Hotspot Controller gets the Internet access on its WAN
port either via your DSL, Cable or Local area network (LAN).
• Then, it contact Hotspot OSS/BSS backend system located at the
Internet and download all other configurations specified for this
particular Hotspot Controller.
• Based on the downloaded configurations, it initializes all its
functionalities and transmits the wireless radio signal for wireless
clients.
It is important to note that once your Hotspot controller connected to
your DSL/CABLE modem (sometime a router device), then the IP address
to WAN port of Hotspot Controller can be assigned by your Internet
Service Provider (ISP) either by one of the following three methods:
DHCP Server located at your ISP:
This server automatically provides IP Address to WAN port every time
when Hotspot Controller power ON. This IP Address may change every
time when you restart the Hotspot Controller.
STATIC IP assigned to your location by your ISP:
This IP Address is permanent and specifically assigned to your location.
During installation of DSL/Cable at your location, the ISP handover this
IP address along with other parameters such as subnet mask, default
gateway (default router), primary DNS and secondary DNS address.
PPPoE (Point-to-Point over Ethernet) type connection:
In this case, your ISP provides PPPoE username and password to you to
receive Internet access via your DSL/Cable modem/router. For example,
username as john@sbcglobal.net and password as J12345.
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