Senao Co EP 236 User Manual

Draft version EP-236-1.1UM

User’s Manual

EP-236

2-line Communication System

EnGenius Customer Service

United States: 1-888-735-7888

Canada: 1-888-397-2788

Table of Contents

Safety Instructions....................................................................................................4

General Safety Instructions......................................................................4

Product Safety Instructions

Battery Safety Instructions........................................................................6

Regulatory Information .............................................................................................8

Congratulations.........................................................................................................9

Equipment Checklist...............................................................................................11

Handset Features...................................................................................................12

Basic Handset Features..........................................................................12

Additional Handset Features..................................................................13

Base Features ........................................................................................................18

Basic Base Station Features..................................................................18

Additional Base Station Features.........................................................18

Administrator Features.............................................................................19

Getting Started........................................................................................................21

Base Station Installation..........................................................................21

Handset and Charger Installation.........................................................22

Basic Operations ....................................................................................................23

Making a Telephone Call.........................................................................23

Making an Intercom Call to Base Station..........................................23

Making an Intercom Call to another Handset..................................23

Redial..............................................................................................................24

Receiving a Telephone Call

Receiving an Intercom Call.....................................................................25

Ending a Call................................................................................................25

Adjusting Receiver (Earpiece) Voice Volume..................................25

Placing a Call On Hold

Mute................................................................................................................26

Do Not Disturb (Silent Ring)...................................................................26

Key Guard.....................................................................................................27

Battery Recharge and Replacement...................................................27

Advanced Operations............................................................................................. 28

Handset Registration................................................................................28

Handset Group Subscription..................................................................29

Call Transfer.................................................................................................30

3-Way Conferencing.................................................................................30

Call Forwarding...........................................................................................31

Auto-Attendant (AA)

Call Waiting (integrated w/ system).....................................................33

AA Configuration by Administrator.......................................................34

Phonebook Operations............................................................................36

Menu Operations

Voicemail Operations................................................................................41

.............................................................................25

..................................................................................32

........................................................................................39

.......................................................................5

...................................................................24

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Technical Specifications.........................................................................................43

Federal Communications Commission (FCC) Statement............................44

Federal Communications Commission (FCC) Statement.......................................44

Safety Instructions

Caution: Your wireless telephone gives you freedom and flexibility

to stay in touch while you move around. However, the safe and responsible use of the phone depends entirely on you. When using your phone equipment, safety instructions should be followed to avoid the risk of fire, electric shock, injury to person, and damage to property.

General Safety Instructions

1. When using your wireless phone, ensure your safety and the

safety of others:

Always watch where you are walking and standing.

b. Don’t let a phone call distract you from working safely.

2. In an emergency: a. If an emergency occurs, dial the emergency phone

number. Remember: if you are in an area where your phone does not have a clear signal from the base, it is highly probable that the call may not go through. Locate the nearest landline telephone or other communications device to call for help.

b. Emergency calls may not automatically provide

emergency personnel with y our na me, ph on e nu mbe r or location. Tell the operator i) Your name and phone number ii) The nature of the emergency iii) Whether police, fire, or medical assistance is needed iv) The exact location of the emergency, including

address, cross streets, mileposts or landmarks.

3. Notice to Hearing Aid Users: This phone system is compatible

with inductively coupled hearing aids.

4. Notice to Cardiac Pacemaker Users: Preliminary studies done

by the US FDA and others have shown that, although interference to the implanted cardiac pacemaker m ay occur when operating very closely, wireless telephones “do not seem to pose a significant problem for pacemaker wearers.” However, until more is known, FDA suggests that people with pacemakers may want to take precautions when using or carrying a wireless telephone to ensure that there is ample distance between the telephone and the pacemaker. Do not

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carry the handset in a breast pocket. If you have any reas on to suspect that interference is taking place, turn off your handset immediately.

Product Safety Instructions

1. Read and understand all instructions.

2. Follow all warnings and instructions including those marked on

the product.

Changes or modifications to this product not expressively approved by the manufacturer will void the warranty and the FCC authorization to operate the equipment. Use only manufacturer provided accessories.

Do not use the telephone near water. Never spill liquid of any kind on this product.

5. Unplug the product from the wall telephone jack and power

outlet before cleaning. Do not use liquid or aerosol cleaners. Use damp cloth for clean ing.

Do not place this product on an unstable cart, stand or table. The product may fall and cause personal injury or damage to the product or other property. P lace the base station and the charger on hard, flat surfaces.

Power Outage: In the event of a power outage, your handset charger will not recharge the handset battery, and the base station will not allow you to make an outgoing call or take an incoming call. Both the charger and the base station require electricity for operation. You should have a telephone that does not require

electricity available for use during power outage, or have a temporary backup power supply.

Slots or openings in the product’s housing are provided for ventilation. These openings must not be blocked or cove red. Placing the product on a bed, carpeting, or other similar surface may block these openings and should be avoided. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

9. Never push objects of any kind into this product through

housing slots/openings a s they may damage the product, touch dangerous voltage points or short out parts that could result in fire, electric shock, or injury.

10. This product should be operated only from the type of power

source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

11. Do not overload wall power outlets and extension cords as this

may result in fire or electric shock.

12.

To avoid electric shock o r burn, do not disassemble this product. Send this product to an authorized service center when service or repair work is required. Call Customer Service for locations near you. Opening or removing covers may expose you to dangerous voltages, electrical currents or other risks. Incorrect reassembling of the product may cause electric shock when the product is subsequently used.

13. Avoid using the product during a storm. There may be a risk

of electric shock from lightning.

14. Do not place the product where persons can step, trip, or fall

on the product.

15. Do not place conductive objects over or near the antenna.

16. Do not use the product to report a gas leak while in the vicinity

of the leak.

17. Do not install the base station or the handset charger near

microwave ovens, rad ios, TV sets, speakers, or other electrical equipment. These appliances may caus e interference to the product or experience interference from the product.

18. Unplug the base station or th e charger adaptor from the wall

power outlet and refer servicing to an authorized service center under the following conditions:

If liquid had been spilled into the product.

b. When the power supply cord or plug is damaged or frayed. c. If the product has been exposed to rain or water. d. If the product does not operate normally by following the

operating instructions.

e. If the product has been dropped or housing has been

damaged.

f. If the product shows a distinct change in performance.

Battery Safety Instructions

1. Use only manufacturer approved Lithium Ion

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(Li-Ion) rechargeable batteries and charger. Do not use other types of rechargeable batteries or non-rechargeable batteries. The batteries could short-circuit, and the battery enclosure may be damaged causing a hazardous condition.

2. Follow the charging instruction in this manual and instruction

labels and markings in the handset and charger compartments.

3. Battery must be recycled or disposed of properly. Do not

dispose the battery in a fire. The cells may explode.

4. Do not dispose of the battery in municipal waste. Check with

local codes for disposal instructions.

Exercise care in handling the batteries in order not to shortcircuit the battery with conductive materials such as rings, bracelets, keys, pocketknife, and coins. The battery or conductive material may overheat and cause burn or fire.

6. Do not expose batteries to rain or water.

Do not open or mutilate the battery. Released electrolyte is corrosive and may cause injury to eyes or skin. The electrolyte may be toxic if swallowed.

8. During charging, the battery heats up. This is normal and is

not dangerous.

Regulatory Information

EP-236 FCC ID: ??????? IC: ???????

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received, including interference that may cause undesired operat ion .

Privacy of communications may not be ensured when using this phone.

1. The term “IC:” before the radio certification number only

signifies that Industry of Canada technical specifications were met.

This telephone system complies with rules of the FCC Part 68 and Canadian IC/DOC CS-03. On the bottom of the base station is a label that contains, among other information, the FCC Registration Number, Ringer Equivalence Number (REN) and the Universal Service Order Code, which is RJ-11C in the U.S. or CA-11A in Canada. Your telephone company may ask you for this information.

3. The REN is useful to determine the quantity of devices you

may connect to your telephone line and still have all devices ring when your telephone number is called. In most, but not all, areas the sum of the REN’s of all devices connected to one line should not exceed 5.0. To be certain of the number of devices you may connect to your phone line, you should contact you local telephone company for the maximum REN in your area.

4. If your telephone equipment causes problems to the telephone

network, the telephone company may ask you to disconnect your phone system from the line until the problem has been corrected. Consult with your local phone company for your rights if this happens.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your telephone system. Consult with your local phone company for your rights if this happens.

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6. This telephone system may not be used on coin service

provided by the telephone company. Connection to party lines is subject to state tariffs.

7. This telephone system has been tested and found to comply

with the limits for Class B digital devices, pursuant to Part 15 of the FCC Rules and RSS210 of the DOC Rules. These limits are designed to provide reasonable protection against harmful interference in a general public installation. Operations of these devices may still encounter interference from/to nearby TV’s, VCR’s, radios, computers, or other electronic devices. To minimize or prevent such interference, the telephone system should not be placed or operated near other electronic devices. If interference occurs, moving the base station and the handset farther away from them will often reduce or eliminate the interference.

8. However, there is no guarantee that interference will not occur

in a particular installation. If this telephone system does cause interference to other electronic devices, which can be determined by turning the system off and on, the user is encouraged to try to correct the interference by one or several of the following measures:

Increase the space separation between the handset or base station and the device that is experiencing interference. We recommend at least 20 feet between the system and other electronic devices.

b. Connect the base station to a power outlet on a circuit

separate from that used by the device experiencing interference.

c. Consult the dealer or an experienced electronic technician

for help.

This equipment is a transmitter which produces RF energy. The limits on human exposure to radio emission are set by FCC, this equipment complies with those limits. The use of any accessories that have not been approved is a violation of FCC rules.

Congratulations

You have purchased an exceptional business communications tool from a leading telephone system manufacturer.

The EnGenius EP-236 2-line Telephone System is ideal for the small office/business and home office users. The EP-236 is the

longest range, 2.4 GHz multi-line telephone and 2-way radio communications system

providing users unparallel mobility and

flexibility. With sophisticated digital signal processing and high quality

hardware designs, the EP-236 provides long-range telephone connections and 2-way handset-to-handset communications in a wide variety of business settings from multi-level office buildings, factories, hotels/resorts, convention facilities, warehouses, farms, business complexes, construction sites, and other demanding business environments.

The unique 2-way radio feature allows hand s ets to co mmu nic ate with each other as digital, full-duplex 2-way radios. Members of work group(s) can be in contact with their co-workers while leaving phone lines available for incoming and outgoing calls. Handsets that are within range of each other can use the 2-way feature even while out of range of the base station. EP-236 can support up to 36 handsets.

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Equipment Checklist

1. In a Base + Handset package, please find the following components:

a. Base Station x 1 b. Base AC/DC Adaptor x 1 c. Handset x 1 d. Battery Pack x 1 e. Charger x 1 f. Charger AC/DC Adaptor x 1 g. Telephone Cord x 2 h. Handset Belt Clip x 1 i. User’s Manual, Warranty Card

2. In a Handset package, please find the following components:

a. Handset x 1 b. Battery Pack x 1 c. Charger x 1 d. Charger AC/DC Adaptor x 1 e. Handset Belt Clip x 1 f. User’s Manual, Warranty Card

3. Optional Accessories:

a. Outdoor Antenna Kit (including antenna and cable)

Handset Features

Basic Handset Features

Antenna

2. Earpiece/Receiver

3. Microphone

4. 4-line LCD (Liquid Crystal Display) a. The LCD display has LED (Light Emitting Diode) for

backlighting.

b. The 1 c. The 2

line of LCD consists of icons (see below).

and 3rd lines of the LCD, maximum 14 characters each, display status, message, menu selections, or usereditable alphanumerical characters.

d. The last line displays the left and right soft keys. e. Icons (from left to right):

i) RSSI (Receive Signal Strength Indicator)

During a call, the number of bars is proportional to

the radio signal strength received. ii) Handset iii) Handset ID

Displays a handset icon and a 2-digit Handset ID. iv) v) Active Line Indicator vi)

Bell

vii) Message viii) Battery Strength

Number of bars is proportional to the amount of

battery time remaining.

5. TALK/FLASH a. Places or answers a telephone or intercom call. b. Toggles between calls in built-in call waiting operations. c. Sends a Flash signal to phone line to retrieve a dial tone

after the call ends, or to perform phone company provided call waiting operation during a call.

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2-WAY/INTERCOM

Places an intercom call to another handset ID or a group ID (group paging).

b. Intercom calls are digital, full duplex, and are conducted

without the assistance from the base, thus leaving the base’s line handling capacity intact.

7. Ringer a. Rings to an incoming call. b. Distinctive alert sounds indicatin g various ev en ts :

i) Single Beep: successful key entry ii) Double beep: failed operation or invalid key entry, also

indicates power on/off

iii) Periodic 1-Long-2-Short Beep (every 1 minute): low

battery warning

iv) Periodic Long Series of Beeps (repeat every 30

seconds): indicates a call is on-hold

8. Battery

9. Headset Jack

•

2.5 mm headset jack for hands-free operation

10. Left/Right Soft Keys

• Make menu selection.

11.

Up/Down Scrolling Keys

a. Scroll through records and menu selections. b. Adjust receiver voice volume when in Talk mode.

12. END Key / Power On or Off Key a. Ends a call. b. Leaves current menu operation, up one level.

Additional Handset Features

1. Up to 36 handsets and 36 Ha ndset IDs

a. ID 1-8: Group ID. Handsets can “subscribe” from the

handset menu to group(s) and be paged when a landline caller or an intercom caller enters a Group ID.

2. Over-the-air handset registration

Security

• One of the over 65,000 possible security codes is

randomly selected by the base station during registration.

Ringer Vibrator

5. Call Waiting a. Notifies handset the arrival of a 2

phone line.

call from another

b. Allows handset to toggle between 2 phone calls.

6. Caller ID

• Displays incoming call phone number and name on the

LCD (needs Caller ID service from local telephone company)

Call waiting with Caller ID

• Displays 2

line when 1 Caller ID service from local telephone company)

incoming call information on the same phone

call is in progress (needs Call Waiting with

8. Call Transfer a. Direct Transfer: transfer a telephone call to another

handset without announcement.

b. Announced Transfer: speak to the destination handset

before transferring a telephone call.

9. Call Forwarding a. Forward all incoming phone calls to an ot he r hand s et. b. Forward all incoming phone calls to anot he r lan dline or

cellular phone number.

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+ 15 hidden pages

Senao Co EP 236 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual