Sena SMH5 Multicom User Manual
SMH5
MULTICOM
Motorcycle Bluetooth®
Communication System
English
www.sena.com
User’s Guide
SMH5 MultiCom
WARNING
To minimize the risk of serious injury, death or product damage, read this User's Guide and the Quick Start Guide before using the product for the rst
time. Go to sena.com/support/documents to access these documents if they are missing or unreadable. Keep both Guides for future reference.
© 1998-2017 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Prism™, Bluetooth Audio Pack for GoPro
X1™, X1 Pro™ FreeWire™, Tufftalk™, 30K™, 20S™, 10S™, 10C™, 10C Evo™, 10U™, 10Upad™ 10R™, 3S™, SMH10™, SMH10R™, SMH5™, SMH5FM™, SMH5 MultiCom™, SPH10™, SPH10H™, SPH10H-FM™, Expand™, Bluetooth Mic & Intercom™, RC1™, RC3™, RC4™, Handlebar Remote™,
Wristband Remote™, SM10™, SR10™, SR10i™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used
without the express permission of Sena. Sena Technologies, Inc. (“Sena”) is not afliated with Shoei
®
Co,. Ltd. The Sena 10U for Shoei® Neotec is an
aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the Neotec helmets. The Sena 10U for Shoei
aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the Shoei
is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the Shoei
Inc. (“Sena”) is not afliated with SchuberthWelk Gmbh. The 10U for Schuberth
manufactured by Sena Technologies, Inc. for the Schuberth
®
Arai
full-face helmets is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the Arai® full-face helmets.
®
GoPro
is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman Labs. The
Sena Bluetooth Pack for GoPro
®
is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro® Hero3
and Hero4 allowing for Bluetooth capabilities. The Bluetooth
®
C3 & C3 pro helmets. Arai® is a registered trademark of Arai® Helmet, Ltd. The 10U for
®
word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
®
C3 & C3 pro is an aftermarket accessory specially designed and
®
GT-Air helmets. The Sena 10U for Shoei® J-Cruise
®
J-Cruise helmets. Sena Technologies,
Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™
is the trademark or registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
®
, Cavalry™,
®
GT-Air is an
SMH5 MultiCom
CONTENTS
Safety Precautions ...........................................................................................................5
1 INTRODUCTION .......................................................................................................8
2 PACKAGE CONTENTS ............................................................................................9
3 INSTALLING THE SMH5 MULTICOM ON YOUR HELMET................................. 10
3.1 Installing the Main Unit ..........................................................................................................10
3.2 Installing the Speakers ..........................................................................................................11
3.3 Using the Static Boom Microphone ......................................................................................12
4 GETTING STARTED .............................................................................................. 14
4.1 Button Operation ...................................................................................................................14
4.2 Powering On and Off.............................................................................................................14
4.3 Charging................................................................................................................................14
4.4 Low Battery Warning .............................................................................................................15
4.5 Checking the Battery Level ...................................................................................................15
4.6 Volume Adjustment ...............................................................................................................15
4.7 Sena Device Manager ..........................................................................................................15
5 PAIRING THE SMH5 MULTICOM WITH BLUETOOTH DEVICES ...................... 16
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................16
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ............................17
5.3 Advanced Selective Pairing - A2DP Stereo or Handsfree ...................................................18
5.4 Intercom Pairing ....................................................................................................................18
6 MOBILE PHONE, GPS, SR10 ............................................................................... 20
6.1 Mobile Phone Call Making and Answering...........................................................................20
6.2 Speed Dialing ........................................................................................................................20
6.3 GPS Navigation .....................................................................................................................21
6.4 Sena SR10, Two-Way Radio Adapter ...................................................................................21
7 STEREO MUSIC .................................................................................................... 22
7.1 By Bluetooth Wireless Stereo ................................................................................................22
7.2 Music Sharing .......................................................................................................................23
8 INTERCOM ............................................................................................................. 23
8.1 Two-way Intercom .................................................................................................................23
8.2 Three-way Intercom ..............................................................................................................24
8.3 Four-way Intercom .................................................................................................................26
9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT
........................................................................................................ 27
10 UNIVERSAL INTERCOM ....................................................................................... 29
10.1 Universal Intercom Pairing ....................................................................................................29
10.2 Two-way Universal Intercom .................................................................................................30
10.3 Three-way Universal Intercom ..............................................................................................30
10.4 Four-way Universal Intercom ................................................................................................32
11 FUNCTION PRIORITY ........................................................................................... 34
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SMH5 MultiCom
12 SMH5 MULTICOM CONFIGURATION SETTING ................................................. 34
12.1 Assigning Speed Dial ..........................................................................................................35
12.2 Enabling/Disabling Voice Activated Phone Answering ........................................................36
12.3 Enabling/Disabling Voice Activated Intercom ......................................................................36
12.4 Enabling/Disabling Voice Prompts .......................................................................................37
12.5 Enabling/Disabling Sidetone.................................................................................................37
12.6 Enabling/Disabling Advanced Noise Control™....................................................................38
12.7 Delete All Bluetooth Pairing Information ............................................................................... 38
12.8 Exit Voice Conguration Menu ..............................................................................................38
13 FIRMWARE UPGRADE ......................................................................................... 39
14 TROUBLESHOOTING ........................................................................................... 40
14.1 Intercom Failure.....................................................................................................................40
14.2 Intercom Reconnection .........................................................................................................40
14.3 Fault Reset.............................................................................................................................40
14.4 Factory Reset ........................................................................................................................ 41
15 OPERATION QUICK REFERENCE ...................................................................... 41
CERTIFICATION AND SAFETY APPROVALS ........................................................... 42
• FCC Compliance Statement .....................................................................................................42
• FCC RF Exposure Statement .....................................................................................................43
• CE Declaration of Conformity ...................................................................................................43
• Industry Canada Statement .......................................................................................................43
• Bluetooth License .....................................................................................................................43
• WEEE (Waste Electrical and Electronic Equipment) .................................................................44
LIMITED PRODUCT WARRANTY DISCLAIMERS, and LIMITATIONS ..................... 44
• Limited Warranty ........................................................................................................................44
• Warranty Exclusions .................................................................................................................46
• Warranty Service ........................................................................................................................47
SMH5 MultiCom
Safety Precautions
Please ensure that the product is properly used by observing the safety
precautions below to prevent any risk of serious injury, death and/or
damage to property.
Hazard alert signal words
The following safety symbols and signal words are used in this manual.
WARNING
CAUTION
NOTICE
Note
Indicates a potential hazardous situations that, if not
avoided, could result in death or serious injury.
Indicates a potential hazardous situation that, if not
avoided, could result in minor or moderate injury.
Indicates information considered important, but not
hazard-related. If not avoided, it could cause damage
to your product.
Notes, usage tips, or additional information
Product Use
Observe the following precautions to avoid injury or damage to your
product while using the product.
WARNING
• Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability.
• If the product emits an unusual smell, feels hot, or appears abnormal in
any other way while using or charging, stop using it immediately. It may
cause damage, explosion, or re. Contact your sales location if any of
these problems are observed.
• Careless use of the product on the road is risky and may result in
serious injury, death or damage. You must heed all safety precautions
in all documents that come with this product. This will help minimize the
chance these risks may occur while riding.
• In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power. In a place where wireless
communication is prohibited, electromagnetic waves may cause
hazards or accidents.
• Before riding, fasten the product from the helmet, and double-check
that it is properly fastened. Separation of the product while riding will
cause damage to the product and may result in an accident.
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SMH5 MultiCom
• Do not use the product in an explosive atmosphere. If you are in such a
location, turn off the power and heed any regulations, instructions, and
signs in the area.
• When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or quadbikes
(hereinafter called “transportation means”), you need to follow the
safety precautions provided by the manufacturer of the vehicle.
• When you use the product, use good judgment; never use it under the
inuence of alcohol or drugs or when you are extremely tired.
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NOTICE
• Attaching the product to the helmet is considered a modication to
the helmet and may void your helmet’s warranty or compromise your
helmet’s functionality. This may entail risks during an accident, so be
fully aware of this fact before using the product. Should you not accept
this fact, you may return the product for a full refund.
• In some regions, it is prohibited by law to ride motorcycles while
wearing headsets or earbuds. Therefore be certain you are aware of
all relevant laws in the region where you are using the product and are
sure that you comply with them.
• The headset is for motorcycle helmets only. To install the headset, you
must follow the installation instructions shown in the User's Guide.
• Do not impact the product with sharp tools as this may damage the
product.
• Keep product away from pets or small children. They may damage the
product.
• Any changes or modications to the equipment not expressly approved
by the party responsible for compliance could void the limited warranty
to operate the equipment.
SMH5 MultiCom
Battery
Your product has a built-in battery. Be careful to heed all safety information
in this guide. Failure to carefully observe the safety precautions can
cause battery heat generation, bursting, re and serious personal injury.
WARNING
• Do not use the product in direct sunlight for a long period of time. Doing
so can damage the product and generate heat that can cause burns.
• Do not use or store the product inside cars in hot weather. It may cause
the battery to generate heat, rupture, or ignite.
• Do not continue charging the battery if it does not recharge within the
specied charging time. Doing so may cause the battery to become
hot, explode, or ignite.
• Do not leave the product near open ames. Do not dispose of the
product in a re. It may cause the battery to become hot, explode, or
ignite and cause serious injury.
• Never attempt to charge a battery with the charger which has been
physically damaged. It may cause explosion and/or accidents.
Product Storage and Management
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Take the following precautions to avoid personal injury or damage to your
product while storing and maintaining the product.
CAUTION
• Do not dispose of the product with household waste. The built-in battery
is not to be disposed of in municipal waste stream and requires separate
collection. Disposal of the product should be done in accordance with
the local regulations.
NOTICE
• Keep the product free of dust. Dust may damage mechanical and
electronic parts of the product.
• The product should be stored at room temperature. Do not expose the
product to extremely high or low temperature as this may reduce the
life span of electronic devices, damage the battery, and/or melt plastic
parts of the product.
• Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
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SMH5 MultiCom
• Do not paint the product. Paint may obstruct moving parts or interfere
with the normal operation of the product.
• Do not drop or otherwise shock the product. It may damage the product
or its internal electronic circuits.
• Do not disassemble, repair or modify the product as this may damage
the product and invalidate the product warranty.
• Do not store the product in humid environments, especially for long
periods of time. It may damage the internal electronic circuits.
• Battery performance will deteriorate over time if stored for a long period
of time without being used.
1 INTRODUCTION
Thank you for choosing the Sena SMH5 MultiCom, Motorcycle Bluetooth
Communication System. With the SMH5 MultiCom, you can have intercom
conversations during motorcycle training sessions between instructors
and students in full duplex, call handsfree on your Bluetooth mobile
phone and listen to stereo music or voice instructions of GPS navigations
by Bluetooth wirelessly.
The SMH5 MultiCom is compliant with the Bluetooth 3.0 supporting the
following proles: Headset Prole, Hands-Free Prole (HFP), Advanced
Audio Distribution Prole (A2DP), and Audio Video Remote Control
Prole (AVRCP). Please check with the manufacturers of other devices to
determine their compatibility with this headset.
Please read this user’s guide carefully before using the headset. Also
check www.sena.com for the latest version of the user’s guide and
additional information related to Sena Bluetooth products.
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SMH5 MultiCom
The SMH5 MultiCom features:
• Bluetooth handsfree for Bluetooth mobile phones
• Bluetooth stereo headset for Bluetooth audio devices such as MP3
players
• Bluetooth stereo headset for Bluetooth GPS navigations
• Bluetooth intercom up to 700 meters (760 yards)*
• Multi-way intercom up to 4 connections
• Universal Intercom™
• Bluetooth pairing for dual mobile phones
• Advanced Noise Control™
• Easy operation by versatile Jog Dial
• Can be used while charging on road trips
• Firmware upgradeable
* in open terrain
Key Specications:
• Bluetooth 3.0
• Supporting proles: Headset Prole, Hands-Free Prole (HFP),
Advanced Audio Distribution Prole (A2DP), Audio Video Remote
Control Prole (AVRCP)
2 PACKAGE CONTENTS
• Headset Main Unit
• Clamp Kit
Static Boom Microphone
Main Unit
Connector
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Speaker Port
9
SMH5 MultiCom
• Mono Speaker
• USB Power and Data Cable
• Microphone Sponges
• Hook and Loop Fastener for Speaker
• Speaker Pad
• Microphone Port Cap
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3 INSTALLING THE SMH5 MULTICOM ON
YOUR HELMET
3.1 Installing the Main Unit
3.1.1 Using the Clamp Unit
1. Insert the clamp kit between the internal padding and external shell
on the left side of the helmet.
SMH5 MultiCom
2. Attach the main unit to the clamp unit until you hear a click. The main
unit is now fastened to the clamp unit
3.2 Installing the Speakers
1. Peel off the cover of the hook and loop fastener for the speaker to
English
expose the adhesive surface. Then, attach the fastener to the left ear
pocket inside of the helmet.
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SMH5 MultiCom
2. Attach the speaker to the hook and loop fastener for the speaker
3. Plug the helmet speaker into the speaker cable connector.
inside of the helmet.
3.3 Using the Static Boom Microphone
1. Make sure that the microphone’s receiver is located near your mouth.
Note:
If the helmet has deep ear pockets, you can use the speaker pad to place the
speaker closer to your ear.
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2. Adjust the head of the microphone so that the tab is facing away from
your mouth.
Tab
SMH5 MultiCom
3. Insert the speaker connector into the speaker port to connect it to the
main unit.
4. Close the cover of the speaker cable to lock the cable to the port. The
speaker cable is now xed to the main unit.
Note:
1. After connecting the microphone and speaker cable, store any excess
cable behind the internal padding of helmet to prevent wires from becoming
damaged.
2. If the microphone has been unplugged from the clamp kit, use the Microphone
Port Cap to protect the inside of the clamp kit from the environment.
1
2
CAUTION
When you remove the headset, make sure that you first detach the
speaker cable from the main unit. Then, it is safe to remove the main unit
from the clamp unit.
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SMH5 MultiCom
4 GETTING STARTED
4.1 Button Operation
Status LED
• Charging LED
LED
DC Power Charging &
Firmware Upgrade Port
• DC Power Charging &
Firmware Upgrade Port
4.2 Powering On and Off
To power on the headset, press the Phone Button and the Jog Dial at the
same time while hearing ascending beeps and a voice prompt, “Hello”. To
power off the headset, press the Phone Button and the Jog Dial at the same
time while hearing descending beeps and a voice prompt, “Goodbye”.
4.3 Charging
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can use
any standard micro USB cable to charge the units. You can also charge
them on the road using the cigarette charger. The charging LED turns
red while charging and turns blue when fully charged. It takes about 2.5
hours to be completely charged.
Jog Dial
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Volume adjustment by rotating
• Play and pause Bluetooth stereo device
• Track-forward and track-back by rotating
while pressing the button
• Enter into intercom pairing mode
• Enter into voice configuration setting
• Navigate through configuration menu
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Phone Button
• Answer and end a mobile phone call
• Redial last number
• Call transfer between mobile phone and
headset
• Enter into mobile phone pairing mode
• Enter into Bluetooth stereo device pairing
mode
• Enter into factory reset mode
or
AC Adapter
SMH5 MultiCom
4.4 Low Battery Warning
When the battery is low, the blinking blue LED in stand-by mode turns to
red and you will hear mid-tone triple beeps and a voice prompt saying
“Low Battery”.
4.6 Volume Adjustment
You can easily adjust the volume by rotating the Jog Dial. You will hear a
beep when the volume reaches maximum or minimum level. The volume
is set and maintained independently at different levels for each audio
source even when you turn off and on the headset. For example, once
4.5 Checking the Battery Level
You can check the battery level in two different ways when the headset
is powering on.
4.5.1 LED Indicator
When the headset is powering on, the red LED ashes rapidly indicating
the battery level.
4 ashes = High, 70~100%
3 ashes = Medium, 30~70%
2 ashes = Low, 0~30%
4.5.2 Voice Prompt Indicator
you set the volume for mobile phone handsfree, it will not change even
if you adjust the volume when you hear Bluetooth MP3 music. So you
can always maintain the preferred optimum volume level for each audio
source.
4.7 Sena Device Manager
The Sena Device Manager allows you to upgrade the rmware and
congure the device settings directly from your PC. Using this software,
you can also assign speed dial presets. It is available for both Windows
and Mac. For more information on downloading the Device Manager,
please visit www.sena.com.
When you power on the headset, keep pressing the Jog Dial and Phone
Button simultaneously for about 3 seconds until you hear high tone triple
beeps. Then you will hear voice prompt indicating the battery level.
However, if you release the buttons as soon as the headset turns on, you
will not hear the voice prompt of battery level indication.
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