Sena SMH5-FM User Manual

SMH5 FM

Bluetooth® Headset & Intercom with
built-in FM tuner for Scooters and
Motorcycles

www.sena.com

User’s Guide

SMH5-FM

© 1998-2016 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.

™

is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. PRISM

Sena

™

, SMH5-FM™, SMH3™, SPH10™, EXPAND™, SPH10H™, SPH10H-FM™, SPH10S™, SR10™, SR10i™, SM10™, EXPAND™, Bluetooth Pack for

SMH5

®

are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.

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®

GoPro

is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman

Labs. The Sena Bluetooth Pack for GoPro

®

Hero3 allowing for Bluetooth capabilities.

GoPro

The Bluetooth

®

word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod

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is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the

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is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered

™

, 20S™, 3S™, SMH10™, SMH10R™,

trademark owned by TomTom International B.V. Other trademarks and trade names are those of their respective owners.

SMH5-FM

CONTENTS

1. INTRODUCTION ....................................................................................5

2. PACKAGE CONTENTS .........................................................................6

3.

INSTALLING THE SMH5-FM ON YOUR HELMET .......................................7

4. POWERING ON/OFF AND CHARGING ..............................................10

4.1 Powering On ..................................................................................... 10

4.2 Powering Off...................................................................................... 10

4.3 Charging ........................................................................................... 10

4.4 Low Battery Warning ......................................................................... 11

5. CHECKING THE BATTERY LEVEL.....................................................11

5.1 LED Indicator .................................................................................... 11

5.2 Voice Prompt Indicator ...................................................................... 11

6. PAIRING THE SMH5-FM WITH BLUETOOTH DEVICES ...................12

6.1 Mobile Phone Pairing ........................................................................ 12

6.2 Bluetooth Stereo Device Pairing ....................................................... 13

6.3 Bluetooth GPS Navigation Pairing .................................................... 13

7. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR
HANDSFREE

7.1 A2DP Stereo Music Only ................................................................... 15

7.2 HFP for Phone Call Only ................................................................... 15

.......................................................................................15

8. PAIRING WITH OTHER SMH5-FM HEADSETS FOR INTERCOM

CONVERSATION .................................................................................16

9. PAIRING WITH OTHER SENA HEADSET MODELS FOR

INTERCOM CONVERSATION.............................................................17

10.

SMH5-FM CONFIGURATION SETTING ............................................18

10.1 Assigning Speed Dial ...................................................................... 18

10.2 Enabling/Disabling RDS AF .............................................................. 19

10.3 Enabling/Disabling Voice Activated Phone Answering ..........................20

10.4 Enabling/Disabling Voice Prompts .................................................... 20

10.5 Enabling/Disabling Sidetone ............................................................. 20

10.6 Enabling/Disabling Advanced Noise Control™ ................................ 20

10.7 Delete all Bluetooth Pairing Information ........................................... 21

10.8 Exit Voice Conguration Menu ......................................................... 21

11. USING THE SMH5-FM .......................................................................22

11.1 Volume Adjustment ........................................................................... 22

11.2 Mobile Phone Call Making and Answering ....................................... 22

11.3 Speed Dialing ................................................................................... 23

11.4 Intercom Conversation ...................................................................... 24

11.5 Intercom and Mobile Phone Call ....................................................... 24

11.6 Intercom Failure ................................................................................ 25

11.7 Intercom Reconnection ..................................................................... 25

11.8 FM Radio ........................................................................................... 25

11.9 Stereo Music ..................................................................................... 27

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SMH5-FM

11.10 Function Priority ............................................................................... 28

11.11 Music Sharing .................................................................................. 28

11.12 Reset to Factory Default Settings .................................................... 29

11.13 Fault Reset ....................................................................................... 29

12. UNIVERSAL INTERCOM .................................................................... 30

12.1 Universal Intercom Pairing ................................................................ 30

12.2 Two-way Universal Intercom ............................................................. 30

13. FIRMWARE UPGRADE ...................................................................... 31

14. OPERATION QUICK REFERENCE ...................................................31

CERTIFICATION AND SAFETY APPROVALS ........................................33

• FCC Compliance Statement .................................................................. 33

• FCC RF Exposure Statement ................................................................. 33

• FCC Caution .......................................................................................... 33

• CE Declaration of Conformity ............................................................... 33

• Industry Canada Statement .................................................................. 34

• Bluetooth License ................................................................................. 34

• WEEE (Waste Electrical and Electronic Equipment ) ............................. 34

SAFETY INFORMATION .........................................................................35

• Product Storage and Management ....................................................... 35

• Product Use ........................................................................................... 35

• Battery ................................................................................................... 36

PRODUCT WARRANTY AND DISCLAIMER ...........................................37

• Limited Warranty .................................................................................... 37

• Warranty Exclusions............................................................................... 38

• Warranty Service .................................................................................... 40

4

SMH5-FM

1. INTRODUCTION

Thank you for choosing the Sena SMH5-FM, Bluetooth Stereo
Headset and Intercom for scooters and motorcycles. With the SMH5­FM, you can call handsfree on your Bluetooth mobile phone, listen
to stereo music or voice instructions of GPS navigation by Bluetooth
wirelessly, and have intercom conversations in full duplex with a
passenger or other riders.

The SMH5-FM is compliant with the Bluetooth Specication 3.0
supporting the following proles: Headset Prole, Hands-Free Prole
(HFP), Advanced Audio Distribution Prole (A2DP), and Audio Video
Remote Control Prole (AVRCP). Please check with the manufacturers

of other devices to determine their compatibility with this headset.

Please read this user’s guide carefully before using the headset.
Also check www.sena.com for the latest version of the user’s guide
and additional information related to Sena Bluetooth products.

The SMH5-FM features:

• Bluetooth handsfree for Bluetooth mobile phones

•

Bluetooth stereo headset for Bluetooth stereo devices such as MP3
players

• Bluetooth stereo headset for Bluetooth GPS navigations

• Bluetooth intercom up to 700 meters (760 yards)*

• Built-in FM radio tuner with station scan and save function

• Multi-pair Bluetooth intercom to pair with 3 other headsets

• Firmware upgradeable

• Universal Intercom™

• Multipoint Bluetooth for dual mobile phone

• Speed Dialing

• Sidetone

• Advanced Noise Control™

Key Specications:

• Bluetooth 3.0

• Supporting proles: Headset Prole, Hands-Free Prole (HFP),

Advanced Audio Distribution Prole (A2DP), Audio Video Remote
Control Prole (AVRCP)

* in open terrain

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5

SMH5-FM

2. PACKAGE CONTENTS

• Headset Main Unit

Jog Dial

DC Power Charging & Firmware Upgrade Port

6

LED

•Charging LED

Phone Button

• Clamp Unit

• Helmet Speakers

• Microphone

- Open-face Helmet Kit

∙ Attachable Boom Microphone

∙ Hook and Loop Fastener for Boom Microphone

∙ Attachable Boom Microphone Holder

∙ Hook and Loop Fastener for Boom Microphone Holder

∙ Microphone Sponges

SMH5-FM

- Full-face Helmet Kit

∙ Wired Microphone

∙ Hook and Loop Fastener for Wired Microphone

• USB Power & Data Cable

• Glued Surface Mounting Plate

• Hook and Loop Fasteners for Speakers

• Speaker Pads

• Allen Wrench

3.

INSTALLING THE SMH5-FM ON YOUR HELMET

1. Loosen the two screws on the back plate of the clamp using the

enclosed Allen Wrench. Insert the back plate of the clamp unit
between the internal padding and external shell of the helmet, and
tighten the two screws.

Insert

English

7

SMH5-FM

2. Attach the headset main unit to the clamp. Insert the main unit in
the clamp until you feel the click that signals a secure attachment.

3. If you have any problem mounting the clamp unit on the helmet for
any reason, you may use the glued surface mounting plate which
can be attached to the external surface of the helmet.

• Locate a proper surface on the helmet to attach the unit, clean

the helmet surface location with a moistened towel, and allow to
dry thoroughly.

• Peel off the cover of the adhesive tape of the plate and attach the

unit on the proper surface of your helmet.

8

Note:

Sena recommends the clamp unit over the glued surface mounting plate.
Even though the glued surface mounting plate is provided for convenience,
Sena does not assume any responsibility for use of it. Users may have to
use the glued plate at their own risk and responsibility.

4. Place the helmet speakers along with the hook and loop fasteners,
centered to your ear, in the ear pockets of the helmet. If the helmet
has deep ear pockets, you can use the speaker pads to place the
speakers closer to your ears.

5. Attach the boom microphone included in the “Basic Kit” between
the internal padding and the external shell. The boom microphone
should be mounted on the inside surface of the external shell so it
is facing properly towards your mouth. Please make sure that the
microphone is located close to your mouth when you wear the helmet.

SMH5-FM

You can use the enclosed hook and loop fastener and holder for
the boom microphone to ensure secure placement.

In the case of the wired microphone included in the “Full-face

Helmet Kit”, attach the enclosed hook and loop fastener for wired
microphone to the inside of the chin guard for full-face helmets.
Place the wired microphone on the hook and loop fastener and
attach it to the connector of the speaker cable.

6. When you use the boom microphone included in the “Basic Kit”,

please make sure that the n side of the microphone is facing

outward; away from your lips. You can easily recognize it by

touching the n with your ngers.

n

7. To remove the headset main unit from the clamp, please make
sure to pull out the speaker cable connector from the main unit

rst. Then, remove the main unit from the clamp.

English

9

SMH5-FM

Note:

Insert the speaker cable connector into the main unit and push the
connector cover down to lock the connector in place.

10

4. POWERING ON/OFF AND CHARGING

To power on and off the headset, you don’t need to press and hold
any button for several seconds. Just short press the Jog Dial and
the Phone Button simultaneously, and you will get quick on-and-off
convenience.

4.1 Powering On

Press the Jog Dial and the Phone Button at the same time for about
1 second to power on. The blue LED turns on and you will hear
ascending beeps.

4.2 Powering Off

Just short press the Jog Dial and the Phone Button simultaneously,
you don’t need to press and hold for a few seconds. The red LED
turns on for a while until it turns off completely and you will hear
descending beeps.

4.3 Charging

• To charge the SMH5-FM, use the USB Power Cable included in the
package by plugging into computer’s USB port or USB wall charger.
USB wall charger is not included in the package, but you can use
any USB wall charger in the market.*

SMH5-FM

• The USB Power Cable is also used for rmware upgrade of the
SMH5-FM.

•

You can use any of the standard Micro-USB cables which is
mostly adopted by smartphones and general Bluetooth headsets
manufacturers.

• The Charging LED beside the charging port turns on red while
charging, and turns to blue when the headset is fully charged. It
takes about 2.5 hours to be fully charged.

ou can use the SMH5-FM while charging. It is especially helpful

• Y
when you use a cigarette charger for a long road trip.

• A cigarette charger for the SMH5-FM is separately available as an
optional accessory but you can use any micro-USB car charger in
the market.

4.4 Low Battery Warning

When the battery is low, the blinking blue LED in stand-by mode
turns to red and you will hear mid-tone triple beeps and a voice
prompt saying “Low battery”.

*please contact Sena regarding locally approved agencies Sena accepts.

5. CHECKING THE BATTERY LEVEL

You can check the battery level in two different ways when the
headset is powering on.

5.1 LED Indicator

When the headset is powering on, the red LED ashes rapidly

indicating the battery level.

4 ashes = High, 70~100%
3 ashes = Medium, 30~70%
2 ashes = Low, 0~30%

5.2 Voice Prompt Indicator

When you power on the headset, keep pressing the Jog Dial and
Phone Button simultaneously for about 3 seconds until you hear
three high tone beeps. Then you will hear a voice prompt indicating
the battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear the voice prompt for the battery
level.

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English

SMH5-FM

6. PAIRING THE SMH5-FM WITH BLUE­TOOTH DEVICES

Before using the SMH5-FM Bluetooth headset with any of Bluetooth

devices for the rst time, you need to do the pairing operation. It can

be paired with Bluetooth mobile phones, Bluetooth stereo devices

such as MP3, or motorcycle specic Bluetooth GPS, and with other

Sena Bluetooth headsets. This pairing operation is only required once
for each Bluetooth device, and the headset will remain paired with
the devices and automatically connects to the paired devices again
when they are within range. You will hear a high tone single beep
and a voice prompt when the headset connects to the paired device

automatically: “Phone connected” to a mobile phone, “Media
connected” to a Bluetooth stereo device.

6.1 Mobile Phone Pairing

6.1.1 Mobile Phone Pairing

1. Turn on the SMH5-FM and press the Phone Button for 5 seconds

until the LED ashes red and blue alternately and you hear multiple

beeps. You will hear a voice prompt saying “Phone pairing”.

12

2. Search for Bluetooth devices on your mobile phone. Select the
Sena SMH5-FM in the list of the devices detected on the mobile
phone.

3. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.

4. The mobile phone conrms that pairing has completed and the

SMH5-FM is ready to use. You will hear a voice prompt saying
“Your headset is paired”.

5. If the pairing process is not completed within three minutes, the
SMH5-FM will return to stand-by mode.

6.1.2 Multipoint Mobile Phones Pairing

You can simultaneously use two mobile phones which use the mobile

phone prole.

1. You can pair the rst mobile phone to the SMH5-FM by following

the simple procedures in “6.1.1 Mobile Phone Pairing”.

2. To pair the second mobile phone, press the Jog Dial for 5 seconds

again until the red LED is rapidly ashing and you hear multiple

beeps.

3. Within 2 seconds, tap the Phone Button again, then the LED turns

to blue ashing and the beeps turn to high tone double beeps. You

will hear a voice prompt saying “Multipoint pairing”.

4. Search for Bluetooth devices on your mobile phone. Select the Sena
SMH5-FM in the list of the devices detected on the mobile phone.

SMH5-FM

5. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.

6.

The mobile phone conrms that pairing has completed and the

SMH5-FM is ready to use. You will hear a voice prompt saying
“Your headset is paired”.

6.2 Bluetooth Stereo Device Pairing

1. If the Bluetooth stereo device is integrated with the mobile phone
such as smartphones, you don’t need to pair the SMH5-FM with it
separately. When the SMH5-FM is paired with the mobile phone, it
is also paired as a stereo music device.
If you have a stand alone Bluetooth ster

2.

eo device, follow the
pairing procedure separately. The procedure is the same as the
procedure of “6.1 Mobile phone pairing”.

Note:

1. If Bluetooth connection between the headset and a mobile phone is
disconnected, tap the Phone Button to recover the Bluetooth connection
immediately.

2. If Bluetooth connection between the headset and a media player is
disconnected, press the Jog Dial for 1 second to recover the Bluetooth
connection and play.

6.3 Bluetooth GPS Navigation Pairing

You can listen to voice instruction from Bluetooth GPS navigation.

Some GPS systems use mobile phone prole (HFP, Hands-Free
Prole) and others use stereo music prole (A2DP, Advanced
Audio Distribution Prole). Most motorcycle specic GPS systems
use mobile phone prole for turn-by-turn voice instruction. You can

simultaneously use a mobile phone and a GPS which uses mobile

phone prole by one of the following procedures.

6.3.1 Multipoint GPS Pairing

If you use GPS only for turn-by-turn voice instructions, not for Bluetooth
stereo music streaming, multipoint pairing is recommended for the
GPS connection. Multipoint Bluetooth pairing allows the SMH5-FM

to connect two HFP devices at the same time: mobile phone and

GPS navigation. Follow the steps below to pair the GPS using the
multipoint pairing.

1. Turn on the headset and press the Jog Dial for 5 seconds until the

red LED is rapidly ashing and you hear multiple beeps.

2. Within 2 seconds, tap the Phone Button again, then the LED turns

to blue ashing and the beeps turn to high tone double beeps.

You will hear a voice prompt saying “Multipoint pairing”.

3. Search for Bluetooth devices on the GPS navigation screen. Select
the Sena SMH5-FM in the list of the devices detected on the GPS.

4. Enter 0000 for the PIN.

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English

SMH5-FM

5. The GPS conrms that pairing has completed and the SMH5-FM

is ready to use. You will hear a voice prompt from the SMH5-FM
saying “Your headset is paired”.

6.

If the pairing process is not completed within three minutes, the
SMH5-FM will return to stand-by mode.

The pairing diagram for multipoint GPS pairing is shown in the gure

below.

Smart Phone

HFP

Mobile Phone

+

Pairing

A2DP

HFP

SMH5-FM GPS

14

Multipoint

Pairing

Multipoint GPS Pairing

6.3.2 GPS Pairing as Mobile Phone

If GPS is not only used for turn-by-turn voice instructions but also is
your preferred Bluetooth stereo music source, you can pair the GPS to
the SMH5-FM by following the simple procedures in “6.1 Mobile Phone
Pairing”. When you do this, the SMH5-FM thinks the GPS is a mobile
phone. But the SMH5-FM can directly pair an additional mobile phone.

GPS

HFP

Mobile Phone

+

Pairing

(A2DP)

HFP

SMH5-FM

GPS Pairing as Mobile Phone

Note:

You have to use a motorcycle specific GPS which transmits turn-by­turn voice instruction to the headset by Bluetooth. Most automotive GPS
systems don’t have this feature.

Multipoint

Pairing

Mobile Phone

SMH5-FM

7. PAIRING WITH SELECTIVE PROFILE:
A2DP STEREO OR HANDSFREE

If you have a MP3 stereo music phone such as a smartphone,
sometimes you may need to selectively use the SMH5-FM for
A2DP stereo music only or for mobile phone handsfree only. This
instruction is for advanced users who want to pair the SMH5-FM to

their smartphones only with one selective prole: A2DP for stereo

music or HFP for phone call.

If you have previously paired a mobile phone to the SMH5-FM,
you must clear the previous paring list on both devices; the mobile
phone and SMH5-FM. To clear the pairing list on SMH5-FM, please
do a factory reset described on the page 29.To clear the pairing
list on the mobile phone, please refer to the mobile phone manual.
For most smartphones, delete the Sena SMH5-FM from the list of
Bluetooth devices in setting menu.

7.1 A2DP Stereo Music Only

1. Turn on the headset and press the Phone Button for 5 seconds

until the LED ashes red and blue alternately and you hear

multiple beeps.

2. Within 2 seconds, tap the Jog Dial again, then the LED turns to

red ashing and the beeps turn to double mid-tone beeps. You will

hear a voice prompt saying “Media selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the Sena
SMH5-FM in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some smartphones may not ask for PIN.

7.2 HFP for Phone Call Only

1. Turn on the headset and press the Phone Button for 5 seconds

until the LED ashes red and blue alternately and you hear

multiple beeps.

2. Within 2 seconds, tap the Phone Button again, then the LED turns

to blue ashing and the beeps turn to multiple mid-tone beeps.

You will hear a voice prompt saying “Phone selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the Sena
SMH5-FM in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some smartphones may not ask for PIN.

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English

SMH5-FM

8. PAIRING WITH OTHER SMH5-FM HEADSETS
FOR INTERCOM CONVERSATION

A

B D

The SMH5-FM can be paired with up to three other headsets for
Bluetooth Intercom conversation.

1. Turn on the two SMH5-FM headsets (A and B) that you would like
to pair with each other.

2. Press and hold the Jog Dial of the headset A and B for 5 seconds

until red LEDs of the both units start to ash rapidly. You will hear a

voice prompt saying “Intercom pairing”.

3. Simply tap the Jog Dial of any one of the two headsets A or B (It
doesn’t matter that you choose A or B) and wait until the LEDs of
both headsets turn to blue and intercom connection is automatically
established. The two SMH5-FM headsets A and B are paired with
each other for intercom conversation. If the pairing process is not
completed within one minute, the SMH5-FM will return to stand-by
mode.

16

C

Pairing A & B

4. You can make other pairings between the headset A and C, and
between the headset A and D by following the same procedure as
above.

A A

B BD D

C C

Pairing A & C Pairing A & D

SMH5-FM

5. The intercom pairing queue is ‘Last-Come, First-Served’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as rst intercom friend. The
previous Intercom friend becomes second intercom friend, and
third intercom friend.

Note:

For example, after the pairing procedures listed above, headset D is the

rst intercom friend of headset A. Headset C is the second intercom
friend of headset A, and headset B is the third intercom friend of headset

A.

9. PAIRING WITH OTHER SENA HEADSET

English

MODELS FOR INTERCOM CONVERSATION

The SMH5-FM can be paired with all other Sena headset models
such as the SMH10 and the SPH10 for intercom conversation. Please
follow the same procedure as above to pair with these headset
models.

17

SMH5-FM

10. SMH5-FM CONFIGURATION SETTING

You can set the conguration of the SMH5-FM by the voice menu

instruction as below.

1. To enter into voice conguration menu, press and hold the Jog

Dial for 12 seconds until the LED shows solid blue and you hear
high tone double beeps. You will also hear a voice prompt saying
“Conguration menu”.
Rotate the Jog Dial clockwise or counter

2.

between the menus. You will hear voice prompts for each menu
items as below.

3. You can enable the feature or execute the command by tapping

the Phone Button, or disable the feature by tapping the Jog Dial.

4. If any button is not pressed within 10 seconds, the SMH5-FM will

exit the conguration and goes back to stand-by mode.

5. If you want to exit the conguration immediately, rotate the Jog Dial

until you hear a voice prompt saying “Exit conguration”, and tap
the Phone Button.

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-clockwise to navigate

The voice prompt for each menu item is as below:

(1) Speed dial (5) Sidetone

(2) RDS AF setting (6) Noise control

(3) VOX phone (7) Delete all pairings

(4) Voice prompt (8) Exit conguration

Speed dial

Exit configuration

Delete all pairings

Noise control

Sidetone

RDS AF setting

VOX phone

Voice prompt

10.1 Assigning Speed Dial

Voice Prompt

Factory Default N/A

Execute Tap the Phone Button

“Speed dial”

1. To assign a phone number as a speed dial, rotate the Jog Dial until
you hear a voice prompt saying “Speed dial”.

SMH5-FM

2. Tap the Phone Button, and you will hear a voice prompt saying
“Speed dial one” and “Phone connected”.

3.

Rotate the Jog Dial to select one of three speed dial numbers and

you hear a voice prompt saying “Speed dial (#)”.

4. Call a phone number you want to assign and you will hear a voice
prompt saying “Save speed dial (#)”. The phone number is
automatically assigned to the selected speed dial number. Then
the phone call will hang up before being connected.

o exit the menu, rotate the Jog Dial clockwise or counter

5. T
clockwise until you hear a voice prompt saying “Cancel”, and

tap the Phone Button to conrm. You will then hear a voice prompt

saying “Cancel”. If any button is not pressed within 1 minute, the

SMH5-FM will exit the conguration menu and go back to stand-

by mode.

Note:

1. After assigning a phone number to one of three speed dials, you can
continually assign another phone number to the rest of two speed
dials.

2. You can assign phone numbers to speed dials in your PC. Please visit
the Sena Bluetooth web site at www.sena.com for more information.

10.2 Enabling/Disabling RDS AF

RDS AF allows a receiver to re-tune to a different frequency providing
the same station has an additional frequency. In RDS AF, the receiver

will “re-tune” to the second frequency location when the rst signal

becomes too weak. With RDS AF enabled on the receiver, a radio
station with more than one frequency can be used. Tap the Phone
Button to enable the RDS AF.

Voice Prompt

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

Note:

RDS feature may be available when radio channel station provides
equivalent service.

“RDS AF setting”

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SMH5-FM

10.3 Enabling/Disabling Voice Activated Phone Answering

Voice Prompt

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“VOX phone”

If this feature is enabled, you can answer incoming calls by simply
saying a word loudly enough. For example, when you hear a series
of beeps for an incoming call, you can answer the phone by saying
“Hello” or any other word loudly. This is enabled from the factory but
you can disable this. If this mode is disabled, you have to tap the Jog
Dial or the Phone Button to answer an incoming call.

10.4 Enabling/Disabling Voice Prompts

Voice Prompt

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“Voice prompt”

You can disable voice prompts by conguration setting, but the

following voice prompts are always on.

- Voice prompts for conguration setting menu

20

- Voice prompts for battery level indicator

- Voice prompts for factory reset

10.5 Enabling/Disabling Sidetone

Voice Prompt

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“Sidetone”

Sidetone is the sound of your own voice as picked up by your
headset’s microphone and reproduced in your own ear, by your own
speaker. It helps you to naturally speak at the correct level according
to varying helmet noise conditions. If this feature is enabled, you can
hear what you are speaking during an intercom conversation or a
phone call.

10.6 Enabling/Disabling Advanced Noise Control™

Voice Prompt

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

“Noise control”

When Advanced Noise Control is enabled, the background noise is

SMH5-FM

reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.

Note:

If you use your SMH5-FM with the Bluetooth Audio Pack for GoPro or Prism,
you can enable or disable this feature only during Normal Audio Recording
Mode. This feature is automatically disabled while in Ultra HD (UHD) Audio
Mode.

10.7 Delete all Bluetooth Pairing Information

Voice Prompt

Factory Default N/A

Execute Tap the Phone Button

“Delete all pairings”

To delete all Bluetooth pairing information of the SMH5-FM, rotate the
Jog Dial until you hear a voice prompt saying “Delete all pairings”,

and tap the Phone Button to conrm. Tapping the Jog Dial is not

available for this setting.

10.8 ExitVoiceCongurationMenu

Voice Prompt

Factory Default N/A

Execute Tap the Phone Button

“Exit conguration”

To exit voice conguration menu and get back to stand-by mode,

rotate the Jog Dial until you hear a voice prompt saying “Exit

conguration”, and tap the Phone Button to conrm. Tapping the

Jog Dial is not available for this setting.

Rotate Jog Dial Tap Phone Button Tap Jog Dial

Speed Dial Execute N/A

RDS AF Enable Disable

VOX Phone Enable Disable

Voice Prompt Enable Disable

Sidetone Enable Disable

Advanced Noise Control Enable Disable

Delete All Pairings Execute N/A

Exit Conguration Execute N/A

Voice Conguration Menu & Button Operations

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SMH5-FM

11. USING THE SMH5-FM

11.1 Volume Adjustment

You can easily adjust the volume by rotating the Jog Dial. You will
hear a beep when the volume reaches maximum or minimum level.
The volume is set and maintained independently at different levels for
each audio source even when you turn off and on the headset. For
example, once you set the volume for mobile phone handsfree, it will
not change even if you adjust the volume when you hear Bluetooth
MP3 music. So you can always maintain the preferred optimum
volume level for each audio source.

11.2 Mobile Phone Call Making and Answering

1. When you have an incoming call, simply tap the Jog Dial or the
Phone Button to answer the call.

2. You can also answer the incoming call by loudly speaking any
word of your choice if Voice Activated Phone Answering is enabled
(Refer to the next section for details).

3. To end a call, tap the Jog Dial or the Phone Button, or wait for the
called person to end the call.

4. To reject a call, press the Jog Dial for 2 seconds until you hear a
beep while the phone is ringing.

22

5. To transfer a call between the mobile phone and the headset during
the phone conversation, press the Phone Button for 2 seconds until
you hear a beep.

6. There are several ways to make a phone call:

• Enter numbers on your mobile phone keypad and make a call.

Then the call is automatically transferred to the headset.

• For some older mobile phones which do not automatically transfer

calls to the headset, press the Phone Button after entering phone
numbers on the mobile phone keypad.

• Tap the Phone Button in stand-by mode to activate the voice

dialing of your mobile phone. For this, the voice dialing feature
must be available on the mobile phone. Refer to your mobile
phone manual for further instruction.

Note:

1. If you are using multipoint mobile phone connection and you have an
incoming call from the second phone during the call of the first phone,
then you may still receive the call from second phone. In this case, the
call from the first phone is on waiting mode. If you end a call, then it will
automatically guide you to the first phone call.

2. If you are using multipoint connection of mobile phone and GPS, you
may not listen to the GPS voice instruction during the phone call.

SMH5-FM

11.3 Speed Dialing

You can quickly make a phone call by using the voice speed dial
menu.

1. To enter into the voice speed dial menu, double tap the Phone
Button and you will hear a mid-tone single beep and a voice
prompt saying “Speed dial”.

2. Rotate the Jog Dial clockwise or counter-clockwise to navigate
between the menus. You will hear voice prompts for each menu
item.

3. Tap the Phone Button or the Jog Dial to select a voice menu

among the followings:

(1) Last number redial (4) Speed dial 3

(2) Speed dial 1 (5) Cancel

(3) Speed dial 2

4. After selecting the last number redial menu, you will hear a voice
prompt saying “Last number redial”. Then, to redial the last
phone call number, tap the Phone Button or the Jog Dial.

5. To call one of the speed dials, rotate the Jog Dial clockwise or
counter-clockwise to navigate between the menus until you hear a
voice prompt saying “Speed dial (#)”. Then, tap the Phone Button
or the Jog Dial.

6. If you want to exit the speed dial immediately, rotate the Jog
Dial until you hear a voice prompt saying “Cancel”, and tap the
Phone Button or the Jog Dial. If any button is not pressed within
15 seconds, the SMH5-FM will exit the voice speed dial menu and
goes back to stand-by mode.

Note:

Make sure that you connect the mobile phone and the headset in order to
use the speed dial function.

Answer

End Tap Phone Button or Tap Jog Dial

Reject Press Jog Dial for 2”

Transfer Press Phone Button for 2”

Call Use phone keypad

Speed Dial Double tap Phone Button

Voice Command Tap Phone Button

Tap Phone Button or Tap Jog Dial or Say “Hello”

Mobile Phone Call Button Operations

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SMH5-FM

11.4 Intercom Conversation

1. You can start an intercom conversation with any of intercom friends

by tapping the Jog Dial: single tapping to intercom with the rst

intercom friend, double tapping with the second intercom friend,
and triple tapping with the third intercom friend.

1st Intercom Friend 2nd Intercom Friend

rd

3

Intercom Friend

24

2. To terminate an intercom conversation, single tap the Jog Dial. Any
intercom connection with any intercom friend will be terminated by a
single tapping. A double or triple tapping will do nothing in this case.

Terminate

11.5 Intercom and Mobile Phone Call

1. When you have an incoming mobile phone call during an intercom
conversation, you will hear a ring tone. You can choose whether to 1)
answer the mobile phone call and stop the intercom conversation,
or 2) reject the phone call and stay on the intercom conversation.

a. To answer the phone call and stop the intercom conversation,

tap the Jog Dial or the Phone Button. When you hang up the
phone call, the intercom will automatically be recovered.

b. To reject the phone call and stay on the intercom conversation,

press the Jog Dial for 2 seconds until you hear a beep.

SMH5-FM

Unlike other motorcycle Bluetooth headsets, this prevents a

user from being dropped out of an intercom conversation by an
incoming mobile call.

2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high tone beeps, alerting you that there is an
incoming intercom call. You will also hear a voice prompt saying
“Intercom requested”. In this case, the intercom call does not
override the mobile phone call because intercom has lower
priority than mobile call. You have to hang up the mobile phone
call to make or receive an intercom call.

11.6

Intercom Failure

When you try to start an intercom conversation with an intercom
friend who is already having an intercom conversation with another
intercom friend or a mobile phone call with another person, you will
hear a low tone double beep signifying a busy signal. You will also
hear a voice prompt saying “Intercom failed, try again later”. In
this case, you have to try again later. On the other hand, the intercom
friend will hear 4 high tone beeps alerting them that there is an
incoming intercom call.

11.7 Intercom Reconnection

If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom
will be disconnected. In this case, the SMH5-FM automatically tries

to reconnect the intercom every 8 seconds. You will hear high tone
double beeps until the intercom is reestablished. If you don’t want to
make a reconnection, tap the Jog Dial to stop the attempt.

11.8

FM Radio

You can answer the incoming call and intercom while still listening
to the FM radio.

11.8.1 FM Radio On / Off

To turn on the FM radio, press and hold the Phone Button for 2
seconds until you hear a mid-tone double beep sound. You will then
hear a voice prompt saying “FM on”. In order to turn off the FM
radio, press and hold the Phone Button for 2 seconds until you hear
a voice prompt saying “FM off”. When you power off, the SMH5-FM
will remember the last station frequency. When you power on, the
last station frequency will be playing.

11.8.2 Preset Stations

You can listen to preset stations while listening to the FM radio.
Tap the phone button once to go upward to your next saved preset
station.

11.8.3 Seek and Save

“Seek” is the function that searches from station to station frequencies.

To use the “Seek” function, please follow the procedure below:

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SMH5-FM

1. Rotate while pressing the Jog Dial clockwise to search up the
station dial or counter clockwise to search down the station dial.

2.

If the tuner nds a station while searching frequencies, it stops the

seek function.

3. To save the current station, press and hold the Jog Dial for 2
seconds until you hear a voice prompt saying “Preset (#)?”.

4. Rotate the Jog Dial clockwise or counter clockwise, in order to

select which preset number you want for that specic station, up

to 10 preset stations. You may cancel the preset operation by
waiting approximately 10 seconds. You will then hear “Save preset
cancelled”. You can also rotate the Jog Dial clockwise or counter
clockwise until you hear “Cancel”. Tap the Jog Dial to conrm
cancellation. You will then hear “Save preset cancelled”.

5. To save the current station, tap the Jog Dial again. You will then
hear a voice prompt saying “Save preset (#)”.

6. To delete the saved station in the preset number, tap the Phone Button.
You will then hear a voice prompt saying “Delete preset (#)”.

Note:

You can save FM stations to presets before using FM radio. Connect SMH5­FM to your PC and open the Sena Device Manager. It allows you to save FM
station frequencies up to 10 presets on the SMH5-FM setting menu.

11.8.4 Scan and Save

“Scan” is the function that searches from the current station frequency
upward for stations in a whole range of FM frequencies. To use the

scan function, please follow the procedures below:

1. Double tap the Phone Button. Then the current station frequency

moves upward to nd other station frequencies.

2. If the tuner nds a station, it stays at the station frequency for 8

seconds, then scanning to the next station frequency.

3. Scan function stops when you double tap the Phone Button again.

4. To save a station while scanning frequencies, tap the Phone Button
when at that station. You will hear a voice prompt from the SMH5­FM saying “Save preset (#)”. The station will be saved as the next
preset number.

5. All stations preset during “Scan”, will overwrite previously set
stations.

6. To stop scan function, double tap the Phone Button.

11.8.5 Temporary Preset

With the temporary preset function, you may temporarily preset
stations automatically without changing the existing preset stations.
Tap the Phone Button three times which will automatically scan for
10 temporary preset stations. The temporary preset stations will be
cleared when the system is powered off.

SMH5-FM

11.9 Stereo Music

You can listen to stereo music by Bluetooth wireless stereo. The
Bluetooth audio device must be paired with the SMH5-FM by
following the Bluetooth Stereo Device Pairing instructions described
in the 6.2 chapter. The SMH5-FM supports the Audio/Video Remote

Control Prole (AVRCP), so if your Bluetooth audio device also

supports the AVRCP, you can use the SMH5-FM to remotely control
music playback. So, you not only can adjust the volume but also use
the functions such as play, pause, next track and previous track.

- To adjust the volume, rotate the Jog Dial.

- To play or pause music, press and hold the Jog Dial for 1 second
until you hear a double beep.

- To track forward or track back, rotate while pressing the Jog Dial

clockwise or counter clockwise.

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English

SMH5-FM

11.10 Function Priority

The SMH5-FM operates in the following order of priority:

(Highest) Mobile Phone,
Intercom,
Music sharing by Bluetooth stereo music,
FM Radio,
(Lowest) Bluetooth Stereo Music

A lower priority function is always interrupted by a higher priority
function. For example, stereo music is interrupted by intercom call,
and intercom conversation is interrupted by incoming mobile phone
call.

28

11.11 Music Sharing

You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation. When you
terminate music sharing, you can go back to the intercom conversation.
To start or terminate sharing music, press and hold the Jog Dial for 1
second during an intercom conversation until you hear a double beep
and you and your intercom friend will listen to or terminate sharing
music. To track forward or track back, rotate while pressing down the
Jog Dial clockwise or counter clockwise.

Note:

1. Both you and your intercom friend can remotely control music playback
during music sharing such as track forward and track back.

2. When you have an incoming call, make a phone call, or hear the turn­by-turn voice instruction of GPS during music sharing, the function will
be paused.

3. In order to share music, make sure that you update both headsets with the
firmware that has the music sharing feature, and enable the EDR setting
in the Sena Device Manager.

SMH5-FM

11.12 Reset to Factory Default Settings

1. To restore the SMH5-FM to factory default settings, press and hold
the Phone Button for 12 seconds until the LED shows solid red
and you hear high tone double beeps. You will also hear a voice
prompt saying “Factory reset”.

2. Within 5 seconds, press the Jog Dial to conrm reset. The headset

will be restored to factory setting and switched off automatically.
You will hear a voice prompt saying “Headset reset, good-bye”.

3. If you don’t press the Jog Dial within 5 seconds, the reset attempt
is canceled and the headset returns to stand-by mode. You will
hear a voice prompt saying, “Canceled”.

11.13 Fault Reset

When the SMH5-FM is not working properly or is in faulty status for
any reason, you may reset by pushing the pin-hole reset button at
the back of the headset main unit. Insert a paper clip into the reset
pin-hole and press the reset button for a second with light pressure.
The SMH5-FM will be switched off after which time, you have to turn
the system back on and try again. However, this will not restore the
headset to factory default settings.

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English

SMH5-FM

12. UNIVERSAL INTERCOM

You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they

support the Bluetooth Hands-Free Prole (HFP). The working distance

may differ depending on the performance of Bluetooth headset that it
is connected to. In general, it is shorter than normal intercom distance

since it uses the Bluetooth Hands-Free Prole.

12.1 Universal Intercom Pairing

The SMH5-FM can be paired with non-Sena Bluetooth headsets for
Bluetooth intercom conversation. You can pair the SMH5-FM with only
one non-Sena Bluetooth headset; if you pair with a different non-Sena
Bluetooth headset, the previous pairing list will be removed.

1. Turn on the SMH5-FM and a non-Sena Bluetooth headset which
you want to pair with.

2. Press and hold the Jog Dial on the SMH5-FM for 8 seconds until

the blue LED ashes rapidly. You will hear a voice prompt saying

“Universal intercom pairing”.

3. Perform the operation required for handsfree pairing on the non­Sena Bluetooth headset (refer to the users’ manual of the headsets
you want to use). The SMH5-FM will automatically perform pairing
with non-Sena Bluetooth headsets in pairing mode.

12.2 Two-way Universal Intercom

You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. You may single tap the Jog

Dial to begin an intercom conversation with the rst intercom friend,

double tap with the second intercom friend, and triple tap with the
third intercom friend.

Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection, activating the voice dialing or using the redialing
operation. You may also disconnect the existing connection by ending
a call operation function (refer to the users’ manual of the headsets
for voice dialing, redialing, and ending a call).

30

SMH5-FM

13. FIRMWARE UPGRADE

The SMH5-FM supports rmware upgrade function. Please visit Sena

Bluetooth web site at www.sena.com to check the latest software
downloads.

14. OPERATION QUICK REFERENCE

Type Operation Button Duration LED Beep

Phone Button
+ Jog Dial

Phone Button
+ Jog Dial

Jog Dial Rotating — —

Phone Button /
Jog Dial

Jog Dial 2 sec — —

Phone Button 2 sec — High tone beep

Jog Dial Tapping — —

1 sec Solid blue Ascending beeps

Tapping Solid red Descending beeps

Tapping — —

Double
tapping

— —

Basic

Function

Mobile

Phone

Intercom

Power-on

Power-off

Volume
adjustment

Answer & end
mobile phone call

Reject incoming
mobile phone call
while the phone is
ringing

Call transfer while
on the phone

Voice dialing Phone Button Tapping — —

Speed dial Phone Button

Start & end
intercom
conversation

English

31

SMH5-FM

Type Operation Button Duration LED Beep

Music

Bluetooth

Pairing

FM Radio

32

Play & pause
music

Track-forward &
track-back

Phone pairing Phone Button 5 sec

Multipoint pairing

Intercom pairing

Universal
intercom pairing

FM radio on Phone Button 2 sec —

FM radio off
(FM mode)

Select preset
(FM mode)

Jog Dial 1 sec —

Jog Dial

Jog Dial 5 sec Red flashing Multiple beeps

Phone Button Tapping Blue flashing

Jog Dial 5 sec Red flashing

Jog Dial of any one of the two headsets

Jog Dial 8 sec Blue flashing —

Phone Button 2 sec —

Phone Button T

Rotating
while
pressing

apping —

— —

Blue & red
alternatively
flashing

Mid-tone double
beeps

Mid-tone single
beep &
High tone triple
beeps

High tone double
beeps

Mid-tone single
beep & double-tone
beeps

Mid-tone double
beeps

Mid-tone double
beeps

Mid-tone single
beep

Type Operation Button Duration LED Beep

Jog Dial 3 sec —

Save or delete
preset
(FM mode)

Seek stations
(FM mode)

Scan up FM band
(FM mode)

FM Radio

Stop scanning
(FM mode)

Save preset while
scanning
(FM mode)

Temporary preset
(FM mode)

RDS AF Setting

y reset

Factor

Reset

Fault reset Reset Button Pressing — —

Rotating the Jog Dial to select preset number from 1 to 10 or
cancel

Tapping the Jog Dial to confirm the saving or the Phone Button to
delete the saved station of the selected preset number

Rotating

Jog Dial

Phone Button

Phone Button

Phone Button T

Phone Button

Jog Dial 12 sec Solid blue

Rotate the Jog Dial until you hear a voice prompt saying

“RDS AF Setting”

Phone Button to enable, Jog Dial to disable

Phone Button 12 sec Solid red

Jog Dial within 5 sec to confirm reset

while
pressing

Double
tapping

Double
tapping

apping —

Triple
tapping

—

— —

—

— —

High tone double
beeps

High tone triple
beeps

High tone double
beeps

High tone double
beeps

High tone double
beeps

High tone double
beeps

SMH5-FM

CERTIFICATION AND SAFETY APPROVALS

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to

the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment on
and off, the user is encouraged to try to correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving antennae

• Increase the separation between the equipment and the receiver

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC RF Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for

an uncontrolled environment. End users must follow the specic operating

instructions for satisfying RF exposure compliance. The antenna used for
this transmitter must not transmit simultaneously with any other antenna
or transmitter, except in accordance with FCC multi-transmitter product
procedures.

English

FCC Caution

Any changes or modications to the equipment not expressly approved

by the party responsible for compliance could void user’s authority to
operate the equipment.

CE Declaration of Conformity

This product is CE marked according to the provisions of the R&TTE
Directive (1999/5/EC). Hereby, Sena declares that this product is in
compliance with the essential requirements and other relevant provisions
of Directive 1999/5/EC. For further information, please consult www.
sena.com. Please note that this product uses radio frequency bands not
harmonized within EU. Within the EU this product is intended to be used
in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland,
Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden, United
Kingdom and within EFTA in Iceland, Norway and Switzerland.

33

SMH5-FM

Industry Canada Statement

This device complies with Industry Canada license-exempt RSS

standard(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.
(2) This device must accept any interference, including interference that

may cause undesired operation of the device.

Bluetooth License

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by Sena is under license. Other trademarks and
trade names are those of their respective owners.
The product is compliant with and adopts the Bluetooth

®

Specication 3.0

and has successfully passed all interoperability tests that are specied in

the Bluetooth
and other Bluetooth

34

®

specication. However, interoperability between the device

®

-enabled products is not guaranteed.

WEEE (Waste Electrical and Electronic Equipment )

The crossed-out wheel bin symbol on the product,
literature, or packaging reminds you that all electrical
and electronic products, batteries, and accumulators
must be taken to separate collection at the end of their
working life. This requirement applies to the European

Union and other locations where separate collection
systems are available. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please do not dispose
of these products as unsorted municipal waste, but hand it in at an

ofcial collection point for recycling.

SMH5-FM

SAFETY INFORMATION

Please ensure that the product is properly used by observing the
warnings and cautions below to prevent any risk and/or damage to
property.

Product Storage and Management

• Keep the product free of dust. It may damage mechanical and
electronic parts of the product.

• Do not store the product in high temperatures as this may reduce
the life span of electronic devices, damage the battery, and/or melt
plastic parts of the product.

• Do not store the product in cold temperatures. Abrupt changes in
temperatures may cause condensation and damage electronic
circuits.

• Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.

• Do not paint the product. Paint may obstruct moving parts or
interfere with the normal operation of the product.

• Do not drop or otherwise shock the product. It may damage the
product or its internal electronic circuits.

• Do not disassemble, repair or modify the product as this may
damage the product and invalidate the product warranty.

• Do not store the product in humid environments, especially for long
time storage.

Product Use

• In some regions, it is prohibited by law to ride motorcycles while
wearing headsets or earbuds. Therefore be certain to comply with
all relevant laws in the region before using the product.

• The headset is for motorcycle helmets only. To install the headset,
you must follow the installation instructions shown in the User’s
Guide.

• Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability. Keep the volume at a
modest level to prevent damage.

• Do not cause impact to the product or touch it with sharp tools as
this may damage the product.

• Do not use the product in high-temperatures or apply heat to the
product as this may cause damage, explosion, or re.

• Keep product away from pets or small children. It may damage the

product.

• In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power and refrain from using the
product. In a place where wireless communication is prohibited,
electromagnetic waves may cause hazards or accidents.

35

English

SMH5-FM

• Do not use the product near hazardous explosives. When it is near
any explosion hazards, turn off the power and heed any regulations,
instructions, and signs in the area.

• When using the product, be certain to conform to laws regarding the
use of communications devices while riding.

• Do not put the product where it may hamper the rider's vision or
manipulate it while riding. This may cause trafc accidents.

• Before riding, fasten the product to the helmet, and double-check

that it is fastened. Separation of the product while riding may cause
damage to the product or accidents.

• If the product is damaged, stop using it immediately. It may cause
damage, explosion, or re.

Battery

This product has an irreplaceable rechargeable battery inside.
Therefore, when using the product, make sure to adhere to the

following:

• Never separate the battery from the product as this may damage the

product.

• The battery performance may be reduced over time with usage.

36

• In recharging the battery, make sure to use an approved charger
provided by the manufacturer. Use of a non-approved charger may

cause re, explosion, leakage, and other hazards may also reduce

the life time or performance of the battery.

• Any 3rd party USB charger can be used with Sena products if the
charger is approved by either the FCC, CE, IC or other locally
approved agencies that Sena accepts.

• Do not use cigarette chargers other than the included cigarette
charger to charge the headset.

• Store the battery at temperatures of 15°C~25°C (59°F~77°F). Higher

or lower temperatures may reduce the capacity and life of the
battery, or may cause temporary non-operation. Do not use the
product in sub-zero temperature, because it may cause serious
reduction of the battery performance.

• If you apply heat to the battery or throw it into re, it may explode.

• Do not use the product with a damaged battery. It may explode and/

or cause accidents.

• Never use a damaged charger. It may explode and/or cause
accidents.

• Battery life may vary depending on conditions, environmental
factors, functions of the product in use, and devices used with it.

SMH5-FM

PRODUCT WARRANTY AND DISCLAIMER

Limited Warranty

Limited Warranty

Sena Technologies, Inc. (“Sena”) guarantees the product quality based

on the technical specication stated in the product manual, and data

regarding product warranty. Here, product warranty extends to the
product only. Sena will not be liable for any loss, damage of human life, or
loss of property which may result from using the product beyond defective

parts or aws that occur due to problems in manufacture.

Warranty Period

Sena guarantees free-of-charge replacements of defective parts of the

product or aws that may have occurred due to problems in manufacture

for a period of 2 years from the date of initial purchase.

Termination

Quality warranty of the product becomes effective on the date of initial
purchase. In addition, the quality warranty of the product expires when the
warranty period expires. However, in the following cases, the warranty will
be terminated prematurely.

• In the event the product has been sold or transferred to a third party.

• In the event the manufacturer's name, serial number, product label, or

other markings have been modied or removed.

• In the event any unauthorized person has tried to disassemble, repair,
or modify the product.

Notice and Waiver

By buying and using this product, you relinquish considerable legal rights
including any claim for compensation for damages. Therefore, be certain
to read and understand the following terms and conditions before using
the product. Use of this product will constitute consent to this agreement,
and forfeiture of rights to all claims. If you do not consent to all the terms
and conditions of this agreement, return the product for a refund.

1. You agree that you, your descendants, legal proxies, successors, or

transferees will not raise permanent volitional request for any suit, claim,
implementation, redemption or similar action from Sena with regard to

any occasion such as difculty, pain, suffering, inconvenience, loss,

injury, or death which may occur to you or a third party during the use
of this product.

2. You must completely understand and accept all risks (including those

occurring due to any careless behavior of yours or others) which may
occur during the use of this product.

3. You are responsible for ensuring that your medical condition permits

usage of the product and that you are in sufcient physical condition

for using any device which can be used with it. In addition, you must
ensure that the product does not limit your abilities and that you are
able to use it safely.

English

37

SMH5-FM

4. You must be an adult who can take responsibilities for using the product.

5. You must read and understand the following warnings and alerts:

• Sena; together with employees, managers, partners, subsidiaries,

representatives, agents, supporting rms and suppliers, sole sellers

of Sena (collectively referred to as "the company") recommend that,
before using the product and similar devices of any brands including
its derivative models, you collect any relevant information in advance

and be entirely prepared in terms of weather, trafc situation, and road

conditions.

• When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or quad­bikes (hereinafter called as "transportation means"), you must take
complete caution regardless of the location of such operation.

• Use of the product on the road may cause such risks as fracture,
serious disability, or death.

• Risk factors, which may occur when you use the product, may be
due to errors of the manufacturer, its agents, or third parties which are
involved in the manufacturing.

• Risk factors, which may occur when you use the product, may be
unforeseeable. Therefore, you must take full responsibility for any
damage or loss caused by all risk factors which may occur when using
the product.

• When you use the product, use good judgment; never use it under the

inuence of alcohol.

38

6. You must read and completely understand all terms and conditions
of legal rights and warnings that are involved in using the product. In
addition, usage of the product constitutes acceptance of all terms and
conditions regarding waiver of rights.

Warranty Exclusions

Reasons for Limited Liabilities

If you do not return the product after purchasing it, you relinquish all rights
to liabilities, loss, claims, and claims for reimbursement of expenses
(including attorney's fees). Therefore, Sena will not be liable for physical
injury, death, or any loss or damage of transportation means, possessions,
or assets which belong to you or third parties that may have occurred while
you use the product. Further, Sena will not be liable for any substantial
damage not related to the, condition, environment, or malfunction of the
product. All risks related with the operation of the product depend entirely
on the user regardless of its use by the initial purchaser of a third party.

Use of this product may violate local or national laws. In addition, be
aware once again that correct and safe use of the product is entirely your
responsibility.

SMH5-FM

Limitation of Liability

TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES

Liabilities Disclaimer

In addition to damages which may occur due to the use of the product,
Sena will not be liable for damages of the product which occur due to the
following events.

• In the event the product is misused or used for purposes other than its
OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL

• In the event the product is damaged because the user does not follow
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR

• In the event the product is damaged because it has been left unattended
INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

• In the event the product is damaged because the user has used any
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE PAID, AT SENA’S OPTION. THIS

• In the event the product is damaged because the user has disassembled,
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED
IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL
PURPOSE. IN ANY CASE, THE TOTAL COMPENSATION LIABILITIES OF
SENA OR ITS SALES AGENTS SHALL NOT EXCEED THE PRICE PAID

• In the event the product is damaged by a third party.

• In the event the product is damaged due to Acts of God (including re,

FOR THE PRODUCT BY THE PURCHASER.

• In the event the surface of the product is damaged by use.

English

intended purposes.

the content of the product manual.

or has undergone any other accident.

parts or software which are not provided by the manufacturer.

repaired, or modied it in such way as is not explained in the product

manual.

ood, earthquake, storm, hurricane or other natural disaster).

39

SMH5-FM

Warranty Service

To obtain product warranty service, send the defective product, at your
expense, to the manufacturer or the seller along with proof of purchase

(a receipt that shows the purchase date, a product registration certicate

of the Website, and other relevant information). Take necessary measures
to protect the product. In order to get a refund or replacement, you must
include the whole package as it was purchased.

Free-of-charge Service

Sena will provide free-of-charge repair or replacement service for the
product when product defects occur within the scope of the product
warranty during the warranty period.

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1.5.4

www.sena.com

User’s Guide for Firmware v2.2