User’s Guide
www.sena.com
Motorcycle Bluetooth®
Communication System
1.2 km
0.8 mile
1
1
English
SF SERIES
SF Series
© 1998-2018 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, Momentum™, Momentum
INC™, Cavalry™, 30K™, 20S EVO™, 20S™, 10S™, 10C™, 10U™, SRL™, 10Upad™, 10R™, 3S™, SMH5 MultiCom™, SMH10™, SMH10R™,
SMH5™, SMH5-FM™, SPH10™, SPH10H-FM™, Prism Tube™, Prism™, Bluetooth Audio Pack for GoPro
®
, 10C™, RC4™, RC3™, RC1™,
Handlebar Remote™, Wristband Remote™, PowerPro Mount™, Powerbank™, FreeWire™, SR10™, SM10™, X1™, Expand™, Bluetooth Mic &
Intercom™, SR10i™, and Tufftalk™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the
express permission of Sena.
GoPro
®
is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.
The Bluetooth
®
word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
English
SF Series
CONTENTS
SAFETY INFORMATION.................................................................................................5
1 INTRODUCTION .......................................................................................................7
2 PACKAGE CONTENTS ............................................................................................8
3 INSTALLING THE SF SERIES ON YOUR HELMET ............................................ 10
3.1 Installing the Main Unit ..........................................................................................................10
3.2 Installing the Speakers ..........................................................................................................12
3.3 Installing the Microphones ....................................................................................................13
4 GETTING STARTED .............................................................................................. 14
4.1 Button Operation ...................................................................................................................14
4.2 Powering On and Off.............................................................................................................15
4.3 Charging................................................................................................................................15
4.4 Checking the Battery Level ...................................................................................................15
4.5 Volume Adjustment ...............................................................................................................16
4.6 Muting the Microphone .........................................................................................................16
4.7 Sena Softwares .....................................................................................................................16
5 PAIRING THE SF SERIES WITH BLUETOOTH DEVICES .................................. 17
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................17
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ............................18
5.3 Advanced Selective Pairing - A2DP Stereo or Handsfree ...................................................19
5.4 Intercom Pairing ...................................................................................................................20
6 MOBILE PHONE, GPS, SR10 ............................................................................... 22
6.1 Mobile Phone Call Making and Answering...........................................................................22
6.2 Speed Dialing ........................................................................................................................23
6.3 GPS Navigation .....................................................................................................................24
6.4 Sena SR10, Two-Way Radio Adapter ...................................................................................24
7 STEREO MUSIC .................................................................................................... 25
7.1 Bluetooth Stereo Music .........................................................................................................25
7.2 Music Sharing ......................................................................................................................25
8 INTERCOM ............................................................................................................ 26
8.1 Two-way Intercom ................................................................................................................26
8.2 Three-way Intercom .............................................................................................................27
8.3 Four-way Intercom ................................................................................................................29
9 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT ........................................................................ 30
10 GROUP INTERCOM ............................................................................................. 31
11 UNIVERSAL INTERCOM ...................................................................................... 32
11.1 Universal Intercom Pairing ...................................................................................................33
11.2 Two-way Universal Intercom ................................................................................................33
11.3 Three-way Universal Intercom .............................................................................................34
11.4 Four-way Universal Intercom ...............................................................................................35
12 FM RADIO ............................................................................................................. 37
12.1 FM Radio On and Off ............................................................................................................37
12.2 Preset Stations.......................................................................................................................37
12.3 Seek and Save ...................................................................................................................... 38
12.4 Scan and Save ...................................................................................................................... 38
12.5 Temporary Preset ..................................................................................................................39
12.6 FM Sharing ............................................................................................................................ 39
12.7 Region Selection ................................................................................................................... 39
13 FUNCTION PRIORITY ........................................................................................... 40
SF Series
14 HEADSET CONFIGURATION SETTINGS ............................................................ 41
14.1 Mobile Phone Pairing ............................................................................................................ 42
14.2 Second Mobile Phone Pairing ..............................................................................................42
14.3 GPS Pairing ........................................................................................................................... 42
14.4 Phone Selective Pairing ........................................................................................................ 42
14.5 Media Selective Pairing ........................................................................................................43
14.6 Delete All Bluetooth Pairing Information ............................................................................... 43
14.7 Remote Control Pairing .........................................................................................................43
14.8 Universal Intercom Pairing ...................................................................................................43
14.9 Factory Reset ........................................................................................................................ 44
14.10 Exit Voice Conguration Menu ..........................................................................................44
15 SOFTWARE CONFIGURATION SETTINGS ........................................................ 45
15.1 Assigning Speed Dial ...........................................................................................................45
15.2 Setting Audio Source Priority (Default: Intercom) ................................................................45
15.3 Enabling/Disabling Audio Boost (Default: Disable) .............................................................. 45
15.4 Enabling/Disabling Smart Volume Control (Default: Disable) ..............................................45
15.5 Enabling/Disabling Voice Activated Phone Answering (Default: Enable)............................45
15.6 Enabling/Disabling Voice Activated Intercom (Default: Disable) ........................................46
15.7 Enabling/Disabling HD Intercom (Default: Enable) .............................................................46
15.8 Setting Intercom VOX Sensitivity (Default: 3)........................................................................46
15.9 Enabling/Disabling Voice Prompts (Default: Enable) ...........................................................47
15.10 Enabling/Disabling RDS AF (Default: Disable) ................................................................47
15.11 Enabling/Disabling FM Station Guide (Default: Enable) ..................................................47
15.12 Enabling/Disabling Sidetone (Default: Disable) ...............................................................47
15.13 Enabling/Disabling Advanced Noise Control™ (Default: Enable) ...................................48
15.14 Enabling/Disabling Audio Overlay™ (Default: Disable) ...................................................48
16 FIRMWARE UPGRADE ......................................................................................... 50
17 TROUBLESHOOTING ........................................................................................... 50
17.1 Fault Reset.............................................................................................................................50
17.2 Factory Reset ........................................................................................................................ 50
18 QUICK OPERATION REFERENCE ...................................................................... 51
CERTIFICATION AND SAFETY APPROVALS ........................................................... 52
• FCC Compliance Statement ......................................................................................................52
• FCC RF Exposure Statement .....................................................................................................52
• FCC Caution ..............................................................................................................................52
• CE Declaration of Conformity ....................................................................................................53
• Industry Canada Statement ......................................................................................................53
• Bluetooth License .....................................................................................................................53
• WEEE (Waste Electrical and Electronic Equipment) ................................................................. 54
PRODUCT WARRANTY AND DISCLAIMER .............................................................. 54
• Limited Warranty ........................................................................................................................54
• Warranty Exclusions ..................................................................................................................56
• Warranty Service ........................................................................................................................58
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SAFETY INFORMATION
Please ensure that the product is properly used by observing the
warnings and cautions below to prevent any risk and/or damage to
property.
Product Storage and Management
• Keep the product free of dust. It may damage mechanical and
electronic parts of the product.
• Do not store the product in high temperatures as this may reduce the
life span of electronic devices, damage the battery, and/or melt
plastic parts of the product.
• Do not store the product in cold temperatures. Abrupt changes in
temperatures may cause condensation and damage electronic
circuits.
• Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or
interfere with the normal operation of the product.
• Do not drop or otherwise shock the product. It may damage the
product or its internal electronic circuits.
• Do not disassemble, repair or modify the product as this may
damage the product and invalidate the product warranty.
• Do not store the product in humid environments, especially for long
time storage.
Product Use
• In some regions, it is prohibited by law to ride motorcycles while
wearing headsets or earbuds. Therefore be certain to comply with all
relevant laws in the region before using the product.
• The headset is for motorcycle helmets only. To install the headset,
you must follow the installation instructions shown in the User’s
Guide.
• Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability. Keep the volume at a
modest level to prevent damage.
• Do not cause impact to the product or touch it with sharp tools as
this may damage the product.
• Do not use the product in high-temperatures or apply heat to the
product as this may cause damage, explosion, or re.
• Keep product away from pets or small children. It may damage the
product.
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• In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power and refrain from using the
product. In a place where wireless communication is prohibited,
electromagnetic waves may cause hazards or accidents.
• Do not use the product near hazardous explosives. When it is near
any explosion hazards, turn off the power and heed any regulations,
instructions, and signs in the area.
• When using the product, be certain to conform to laws regarding the
use of communications devices while riding.
• Do not put the product where it may hamper the rider's vision or
manipulate it while riding. This may cause trafc accidents.
• Before riding, fasten the product to the helmet, and double-check
that it is fastened. Separation of the product while riding may cause
damage to the product or accidents.
• If the product is damaged, stop using it immediately. It may cause
damage, explosion, or re.
Battery
This product has an irreplaceable rechargeable battery inside.
Therefore, when using the product, make sure to adhere to the
following:
• Never separate the battery from the product as this may damage the
product.
• The battery performance may be reduced over time with usage.
• In recharging the battery, make sure to use an approved charger
provided by the manufacturer. Use of a non-approved charger may
cause re, explosion, leakage, and other hazards may also reduce
the life time or performance of the battery.
• Any 3rd party USB charger can be used with Sena products if the
charger is approved by either the FCC, CE, IC or other locally
approved agencies that Sena accepts.
• Do not use cigarette chargers other than the included cigarette
charger to charge the headset.
• Store the battery at temperatures of 15°C~25°C (59°F~77°F). Higher
or lower temperatures may reduce the capacity and life of the
battery, or may cause temporary non-operation. Do not use the
product in sub-zero temperature, because it may cause serious
reduction of the battery performance.
• If you apply heat to the battery or throw it into re, it may explode.
• Do not use the product with a damaged battery. It may explode and/
or cause accidents.
• Never use a damaged charger. It may explode and/or cause
accidents.
• Battery life may vary depending on conditions, environmental
factors, functions of the product in use, and devices used with it.
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The SF Series feature:
• Bluetooth 4.1
• SF4 Bluetooth intercom up to 1.2 kilometers (0.8 miles)*
• SF2 Bluetooth intercom up to 800 meters (880 yards)*
• Up to four-way intercom***
• Three-way conference phone call with intercom participant**
• SF Utility App for iPhone and Android phones
• Audio Overlay™ (Android only, limited usage for iOS devices)
• Built-in FM radio tuner with a station scan and save function***
• FM Sharing***
• Music Sharing***
• Advanced Noise Control™
• Microphone mute option
• Smart Volume
• Universal Intercom™***
• Group Intercom™**
• HD quality crystal clear and natural sound
• Bluetooth Audio Recording™
1 INTRODUCTION
Thank you for choosing the Sena SF Series, Bluetooth Stereo Headset
and Intercom. With the SF Series, you can call handsfree on your
Bluetooth mobile phone or listen to stereo music or voice instructions
of GPS navigations wirelessly.
• SF4 is a Multi-way intercom headset.
• SF2 is a Two-way intercom headset.
• SF1 is just a Bluetooth headset without intercom function.
Please read this User’s Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
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• Firmware upgradeable
• Water resistant
* In open terrain
** Only available in SF4
*** Only available in SF2 and SF4
Key Specications:
• Bluetooth 4.1
• Supporting proles: Headset Prole, Hands-Free Prole (HFP),
Advanced Audio Distribution Prole (A2DP), and Audio Video
Remote Control Prole (AVRCP).
2 PACKAGE CONTENTS
•HeadsetMainUnit
•ClampKit
•GluedSurfaceMountingAdapter
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Speaker
•Speakers
•HookandLoopFastenersforSpeakers(2)
Wired Boom Microphone
•WiredBoomMicrophone
•HookandLoopFastenerforBoomMicrophone
•MicrophoneSponges(2)
•BoomMicrophoneHolder
•HookandLoopFastenerforHolder
Wired Microphone
•WiredMicrophone
•HookandLoopFastenerforWiredMicrophone
Others
•USBPower&DataCable(MicroUSBType)
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3 INSTALLING THE SF SERIES ON YOUR
HELMET
3.1 Installing the Main Unit
3.1.1 Installing the Clamp Kit to the Main Unit
1. Push and hold the clamp kit’s tab upwards. While pushing the tab,
insert the main unit into the clamp kit.
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2
2. Insert the back plate of the clamp kit between the internal padding
and external shell on the left side of the helmet.
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English
2. While pushing the latch at the center of the clamp kit, push the
back plate of the clamp kit outwards to remove it.
1
2
3. Align the glued surface mounting adapter and the back of the
clamp kit and slide the adapter into the clamp kit until you hear a
click. Make sure that the glued surface mounting adapter ts the
back of the clamp kit’s grooves.
3.1.2 Using the Glued Surface Mounting Adapter for the Main
Unit
If the clamp kit is not inserted into the helmet rmly, you can use the
glued surface mounting adapter.
1. Make sure that the main unit is separated from the clamp kit. If
not, push and hold the clamp kit’s tab upwards and remove the
main unit from the clamp kit.
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2
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4. Push and hold the clamp kit’s tab upwards. While pushing up the
tab, insert the main unit into the clamp kit.
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2
5. Clean the area on the left side of the helmet where you will attach
the glued surface mounting adapter with a moistened towel and
dry thoroughly.
6. Peel off the glued cover and attach the main unit on the left side
of your helmet.
3.2 Installing the Speakers
1. Peel off each cover of the hook and loop fasteners for the speakers
to expose the adhesive surface.
2. Attach the fasteners to the ear pockets inside the helmet, and
then attach the speakers to the fasteners.
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2
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3. Connect the speaker cable to the speaker connector.
3.3 Installing the Microphones
3.3.1 Using the Wired Boom Microphone
1. Peel off the cover of the hook and loop fastener for the wired
boom microphone to expose the adhesive tape.
2. Attach the hook and loop fastener on the inside surface of the
left external shell, and then attach the wired boom microphone’s
mounting plate to the hook and loop fastener.
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2
3. Align the arrows on the main unit and microphone cables and
insert the microphone cable into the microphone connector.
3.3.2 Using the Wired Microphone
1. Peel off the cover of the hook and loop fastener for the wired
microphone to expose the adhesive tape. Then, attach the hook
and loop fastener on the inside of the helmet’s chin guard.
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2. Attach the wired microphone to the hook and loop fastener for the
wired microphone.
3. Align the arrows on the main unit and microphone cables and
insert the microphone cable into the microphone connector.
4 GETTING STARTED
4.1 Button Operation
(+) Button
•Increase volume
•Track forward
•Scan FM radio station
•Speed dial
Center Button
•Answer and end a mobile phone call
•Reject an incoming mobile phone call
•Start and end intercom conversation
•Play and pause Bluetooth stereo device
•Enter into intercom pairing mode
•Enter into voice configuration setting
(-) Button
•Decrease volume
•Track back
•Turn on/off FM tuner
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4.2 Powering On and Off
To power on the headset, press the Center Button and the (+) Button
at the same time for 1 second while hearing ascending beeps and a
voice prompt, “Hello”. To power off the headset, tap the Center Button
and the (+) Button at the same time while hearing descending beeps
and a voice prompt, “Goodbye”.
4.3 Charging
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
use any standard micro USB cable to charge the unit. The charging
LED turns red while charging and turns blue when fully charged. It
takes about 1.5 hours to be completely charged.
or
ACAdapter
4.4 Checking the Battery Level
4.4.1 LED Indicator
When the headset is powering on, the red LED ashes rapidly
indicating the battery level.
4 ashes = High, 70 ~ 100%
3 ashes = Medium, 30 ~ 70%
2 ashes = Low, 0 ~ 30%
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and
the (+) Button simultaneously for about 5 seconds. Then you will hear
a voice prompt indicating the battery level. However, if you release the
buttons as soon as the headset turns on, you will not hear a voice
prompt for the battery level indication.
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4.5 Volume Adjustment
You can easily adjust the volume by tapping the (+) Button or the (-)
Button. The volume is set and maintained independently at different
levels for each audio source even when you reboot the headset. For
example, once you set the volume for mobile phone handsfree, it will
not change even if you adjust the volume for your Bluetooth MP3
music. However, if you adjust the volume during stand-by mode, it will
affect volume levels of every audio source.
4.6 Muting the Microphone
To mute or unmute the microphone, press and hold the Center Button
and the (-) Button for 1 second. When the microphone is muted, you
will hear ascending beeps every 10 seconds. When you unmute the
microphone, you will hear descending beeps and the microphone will
be active.
4.7 Sena Softwares
4.7.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the rmware and
congure the device settings directly from your PC. Using this
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac. For more
information on downloading the Device Manager, please visit www.
sena.com.
4.7.2 Sena SF Utility App
The Sena SF Utility App allows you to congure device settings and
read the User’s Guide and the Quick Start Guide. Pair your phone with
your SF Series headset (please refer to
section 5.1, “Mobile Phone
Pairing - Mobile Phone, Bluetooth Stereo Device”
). Run the Sena SF
Utility App and you can congure its settings directly from your
smartphone. You can download the Sena SF Utility App for Android or
iPhone from www.sena.com.
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5 PAIRING THE SF SERIES WITH
BLUETOOTH DEVICES
Before using the SF Series Bluetooth headset with any other Bluetooth
devices for the rst time, you will need to pair them together. You can
pair the SF Series with Bluetooth mobile phones, Bluetooth stereo
devices such as MP3 players, or motorcycle specic Bluetooth GPS
navigation, and with other Sena Bluetooth headsets. The pairing
operation is required only once for each Bluetooth device. The headset
remains paired with the devices and automatically reconnects to them
when they are within range. You will hear a high-toned single beep and
a voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
1. To enter the voice conguration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Conguration menu”.
2. By tapping the (+) Button, you will hear the voice prompt, “Phone
pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena SF Series in the list of the devices detected on the mobile
phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone conrms that pairing has completed and the
SF Series are ready to use. You will hear a voice prompt, “Your
headset is paired”.
6. If the pairing process is not completed within three minutes, the
SF Series will return to stand-by mode.
Note:
1. If a Bluetooth connection between the headset and a mobile phone is
disconnected, press the Center Button for 3 seconds until you hear a
high-toned single beep to recover the Bluetooth connection immediately.
2. If the Bluetooth connection between the headset and a media player is
disconnected, press the Center Button for 1 second to recover the
Bluetooth connection and play.
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5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one Bluetooth
device, but a second mobile phone pairing allows the headset to
connect with another Bluetooth device such as a second mobile
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
1. To enter the voice conguration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Conguration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Second mobile
phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena SF Series in the list of the devices detected on the mobile
phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone conrms that the pairing has completed and
the SF Series are ready to use. You will hear a voice prompt,
“Your headset is paired”.
Note:
1. If you have two audio (A2DP) devices connected to your headset then
the audio from one device will interrupt the audio from the other device.
For example, if you are playing music from the primary mobile phone,
then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS
systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
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