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Version 3.7
www.sem.ca
April 2017 Part #: i01081
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Content
Introduction ............................................................................................................................................ 3
Definition of the terms used in this manual ........................................................................................... 4
Installing your Vend Station .................................................................................................................. 6
Description of your Vend Station system .............................................................................................. 9
Inside your Vend Station ..................................................................................................................... 10
The X6 circuit and its interfaces .......................................................................................................... 11
Connecting your Vend Station to a copier .......................................................................................... 12
Connecting your Vend Station to a computer ..................................................................................... 13
Programming your Vend Station ......................................................................................................... 14
The audit — # 1 of 6 .......................................................................................................................... 15
A bit more details about the audit ........................................................................................................ 17
System parameters — # 2 of 6 ......................................................................................................... 20
Set clock .............................................................................................................................................. 20
Serial reader ........................................................................................................................................ 20
Decimal after the dot ........................................................................................................................... 20
Site codes 1, 2, 3 ................................................................................................................................. 20
STX, ROM codes and Card type ......................................................................................................... 20
Force a vend ....................................................................................................................................... 22
Counter reset mode ............................................................................................................................. 22
Station ID ............................................................................................................................................. 22
Languages ........................................................................................................................................... 23
Printer type .......................................................................................................................................... 23
Welcome message .............................................................................................................................. 23
Service message ................................................................................................................................. 23
Dispenser type ................................................................................................................................... 23
Cashless mode .................................................................................................................................... 24
CC Inactivity & Session length ............................................................................................................ 24
Behaviour of the 9900X when a CC is used ....................................................................................... 25
Copier parameters — # 3 of 6 ........................................................................................................... 26
Copier type with standard interface ..................................................................................................... 26
Type 1 to 15, and None ....................................................................................................................... 27
Pulse length ......................................................................................................................................... 29
Pulse blind time ................................................................................................................................... 29
Exit delay ............................................................................................................................................. 29
Disable delay ....................................................................................................................................... 30
Copier type with smart interface .......................................................................................................... 30
Value parameters — # 4 of 6 ............................................................................................................ 31
Copy prices cash ................................................................................................................................. 32
Copy prices card ................................................................................................................................. 32
Pulse per copy ..................................................................................................................................... 33
Minimum deposit ................................................................................................................................. 33
Currency setting .................................................................................................................................. 34
Maximum cash value ........................................................................................................................... 34
Maximum card value ........................................................................................................................... 34
CC pre-authorization & Minimum charge ............................................................................................ 34
By-pass limit ........................................................................................................................................ 35
Sales price card 1 or Hopper value 1 .................................................................................................. 35
Print parameters -- # 5 of 6 ............................................................................................................... 35
Firmware version -- # 6 of 6 ............................................................................................................... 37
Printing, faxing, scanning vs. copies in a MFP device ........................................................................ 37
Troubleshooting your vend station ...................................................................................................... 38
Parts description .................................................................................................................................. 42
Annex 1 — Connecting an auxiliary control device on the 9900X .................................................... 48
Annex 2 — DB-15 pin-out on X6 standard interface ........................................................................ 49
Annex 3 — Filling up coin tubes .......................................................................................................... 49
Servicing .............................................................................................................................................. 50
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Introduction
Thank you for purchasing the 9900X Coin-op from SEM inc.!
Multifunction copiers now offer you multiple selections for paper size, color,
duplex printing, scans to email, fax, etc. The 9900X Series has been designed for this generation of copiers while bringing you a simpler programming, and a simpler way to connect your system to a copier.
The 9900X payment system can also be connected to a PC where different
applications run such as a Print Release Software or a Account ValueAdding station.
The SEM Intuitive Programming System drives a large trilingual 4-line, 20character blue display. At any time, this system guides you thru the parameters and informs you on the next action required.
Connecting the 9900X Series Vend Station is a Plug & Play operation and
with the introduction of the SEM Copier Type System, the only thing you
need to worry about is getting the proper harness and setting your vend
prices.
Using the latest technology in payment systems, the 9900X Series is an international device capable of functioning with many currencies around the
world. Furthermore, version 3.7 now allows connecting a credit/debit card
reader or a proprietary cashless system, and a coin changer and bill acceptor.
Another version of this vend station equipped with a card dispenser at the
base uses the same X6 circuit. That vend station is Model 9910X. If you
have the 9910X, a short manual applying strictly to the card dispensing functions comes with it.(#: i01086).
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Definition of the terms used in this manual
Below is the description of all the terms used in this manual. Take a moment to be acquainted with those terms. You will see them often in the manual.
Terms Meanings
Audit Accounting information.
Bill acceptor The bill acceptor is a device capable of discriminat-
ing between good and bad bills. The bills accepted
will vary according the country.
Bill box Bill cassette where all the bills are stacked
Black The black button on the circuit board for the coin-op.
Blind time This is the time between two genuine debit pulses.
If a value is programmed in the blind time, the Sta-
tion will ignore any pulses coming from the copier if
this pulse comes within the time set.
Blue The blue button on the circuit board for the Vend
station.
By-pass, Free copy Small cam-style lock on the top left corner of the
Vend Station enabling free access to the copier.
Card reader A card reader enables you to accept a payment
card. The card can be with a magnetic stripe or a
smart chip. The reader can be Serial or MDB type.
If MDB, it will connect to the same MDB port used by
the coin changer. If serial, it connects to J6 on the
main board. Or it can be an MDB credit card reader.
CC reader CC refers to a Credit Card (Visa/MasterCard/Debit)
Coin box Metal box into which any coins not going into the
coin changer tubes will fall.
Coin changer The coin changer is the apparatus that receives the
coins from the customer, validates it, sorts it, and
gives change back if needed. The coin changer var-
ies according to the country or your needs. It can
have 3, 4, 5, or 6 tubes of change.
Coin/Card return A.K.A. escrow, refers to the button a customer
pushes to get his change back or release a jammed
coin or get his card back.
Coin-op A.K.A. vend station it represents the entire appara-
tus and all its peripherals.
Disable Permission to make a copy is denied by the coin-op.
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Duplex Double-sided copy
Enable Permission given by the Vend Station to the copier to
make a copy. It can also refer to the two wires the
Vend Station is shorting to instruct the copier about
the possibility to make a copy.
Exit delay Time delay between the coin return order and the dis-
pensing of coins. Any debit pulse arriving to the Vend
Station during this delay will be deducted from the
change payout.
Flow chart Diagram showing you the path to follow in the Vend
Station menus to reach your destination faster.
Green The green button on the main circuit board of the
Vend Station
Harness Refers to the cable going from the Vend Station to the
copier. It will vary depending the brand and type of
copier.
MDB Multi Drop Bus. Communication protocol used in the
vending industry between all the peripherals. All MDB
peripherals connect into a single port, each having its
own built-in identity. The MDB protocol is international
making this Vend Station capable of functioning with
many currencies of the World.
Peripherals The peripherals of the Vend Station refer to the coin
changer, the bill acceptor, and the card reader.
Plug lock The small lock cylinder inside the T-handle.
Pulse (debit pulse) This is the signal the copier sends to the Vend Station
instructing it that a copy has been made.
Pulse length This is the minimum time a pulse should last in order
to be taken into account by the Vend Station. If the
pulse is shorter, the Vend Station sees it but ignores it.
Red The red button on the main circuit board for the Vend
Station.
Simplex One-sided copy
T-handle The handle you must unscrew to access inside the
vend station.
Tube Refers to the coin tubes of the coin changer. Their
value will vary depending the country currency and
the coin changer’s configuration.
Vend station A.K.A. coin-op, it represents the entire apparatus and
all its peripherals.
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Carriage bolt
1 / 4 - 20 x 0.750”
(2 pieces)
1 / 4 - 20 Kept nuts
(2 pieces)
1 / 4 - 20 Kept nuts
(4 pieces)
8-32 x 11/32” Kept nuts
(3 pieces)
Taken from Vend Station
1 / 4 - 20 x 1.000”
Screw (2 pieces)
Carriage bolt
1 / 4 - 20 x 0.500”
(4 pieces)
9900X
ST2
Installing your Vend Station
Installing your Copies & Prints Vend Station does not require any specialized
skills or tools. The 9900X is too heavy to be attached directly onto a copier
like before. Only three options are available. You can either install it on the
ST2 Floor Stand, the FL2 Protective Cage, or directly on a wall.
To install it on the ST2:
1. Put the cabinet lying down on the floor (be careful not to damage the
2. Remove the harnesses (power & communication) from the loops.
3. Unscrew all three 8-32 11/32" nuts. Keep them aside.
4. Remove the back plate of the pedestal.
5. Pass the harnesses in the square hole starting with the power cord and
transformer followed by the copier harness.
6. Place cabinet on top of the ST2 floor stand.
7. Pass the four ¼ x 20 carriage bolts included with the floor stand in their
8. Re-install the harness loop with its cables.
9. Re-install the three 8-32 11/32 nuts.
10. Tighten all nuts (8-32 & ¼ x 20)
11. Reinstall the back plate removed at step #4.
12. The floor stand can be anchored in the floor for added security.
Lexan + there should be no change in the coin changer's tubes).
respective holes.
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To install it on an FL2 Protective Cage:
1. Make sure small swivel wheel is under the FL2 door. Do not install the
Vend Station if wheel is missing. Installing the Vend Station on a door
without the wheel will damage the FL2 frame and door when you open it.
2. Install the copier in the FL2 cage before installing Vend Station on door.
Failure to comply will result in the entire cage to tumble forward as the
Vend Station is heavier than the FL2 cage floor.
3. Remove bottom plates on FL2 door to pass power transformer and cop-
ier harness.
4. Make sure no sharp metal parts can damage the harnesses.
5. Open the back door of the Vend Station.
6. Locate the holes.
7. Place back door flat on the FL2 door (you may ask for help to hold the
Vend Station)
8. Screw in all four 10-32 x ½” machine screws.
9. Tighten them all.
10. Open the FL2 door to see if it operates correctly.
11. Pass the cable so that they do not interfere with anything.
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To install it on a wall:
Use a
of
four holes.
Six holes is
better
min imum
9900X
Back door
6” / 15cm
minimum
clearance
from floor
1. Make sure the wall is solid enough to hold the entire weight of the
Vend Station. Remember to take into consideration the weight of a coin
box full of change. Make sure the wall is solid enough so that nobody
can rip away the Vend Station and steal it. Remember that a Vend Station full of coins and bills can stir up the covetousness of many.
2. Make sure you are using the proper anchoring devices matching the
type of wall. In case of doubt, consult a specialist.
3. Use a minimum of four holes. For a safer installation, use six holes.
4. Secure the power cord and copier harness so that nobody, including the
cleaning person, can damage them.
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Description of your Print & Copy Vend Station
1) Coin insertion slot large enough for largest coins on the market
2) Coin/Card push button (a.k.a escrow)
3) 4-line, 20-character bright blue display
4) By-pass lock for free access to copier
5) NAMA-size plate and opening for optional card reader (proprietary
or Credit Card reader)
6) T-handle with plug lock
7) Large escrow pocket offering easy access to customers
8) Bill acceptor (optional)
9) ST-2 floor stand (optional)
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Inside your 9900X Vend Station
1) Coin insertion slot
2) Coin/Card return push button (a.k.a. escrow)
3) LCD Display
4) Bypass cam lock
5) X6 Main circuit & programming buttons
6) Smart card system installed in upper NAMA hole (optional)
7) Bill acceptor installed in lower NAMA hole (optional)
8) T-handle locking system
9) Power and copier harnesses
10) ST2 floor stand (optional)
11) Coin box (X-Large box available, see details page 46)
12) Escrow bucket
13) Coin changer (optional 5-tube coin changer shown here)
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The X6 Circuit and its Interfaces
The 9900X Vend Station uses the X6 circuit platform. The platform requires
an additional interface. The interface goes piggyback on the platform.
The Standard Interface enables you to connect your vend station to any copier not using a serial port for communication with an external device. It is the
case for probably 95% of the copiers on the market. It communicates with
high and low signals. In the programming of your coin-op, the copier types
available will range from Type 1 to Type 15. (please see page 27)
The Smart Interface (optional) enables you to connect your vend station to a
copier using a serial communication. At the time of printing, only the following copiers are using serial communication:
Only those two types of copiers will be visible in the copier types with the
Smart Interface. You cannot select a Type 1 copier with the Smart Interface.
Konica-Minolta Biz-Hub Series, B&W or Colour
Kyocera-Mita Task Alfa
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Connecting your Vend Station using the Copier Type System
BAR code
SEM’s Part #
Make & Model
of device
Harness
Minolta
MS6000/7000
Microfiche
TYPE 11
* A07170 *
Type # to
program into
Vend Station
SEM Inc. has developed an exclusive and intuitive way to connect your Vend
Station to your copier. When ordering your Vend Station, you MUST specify
for which copier it is intended for. If you change your copier after the Vend
Station has been installed and if this change requires an harness change,
you will need to purchase a new harness.
Each harness comes with its own label onto which will be indicated the part
number, the description of the copier it goes to and the type number you
have to program into the Vend Station in the section “Copiers Parameter 3 of
6” on page 27.
This Copier Type System refers only to the programming of the Vend Station. It does not designate a specific brand or model of copier. For example,
many black & white copiers, offering only one price, will be designated as
Type One. However, the connector and pin-out will differ from one copier to
the other.
If you did not specify the exact copier model when ordering or if you are
moving this Vend Station to another copier, please be aware that the Black
and Green wires on the harness are for the loop giving permission (enable)
to make a copy while the Red and White wires are for the debit pulse coming from the copier and going to the Vend Station.
Note that a second price line is available. You catch this debit pulse using
the Orange and Blue wires. Copier type will then be Type 2.
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Connecting your Vend Station to a computer
The 9900X payment station can be connected to a computer (PC) to establish a communication with a software. As of writing this manual, the 9900X
works with the following print management software:
Those software are either a print release station or a value-adding station or
a copier. See page 28, Section None for more information.
The communication between the 9900X and those applications is done thru
a serial port located directly on the main platform. This serial port IS NOT
the printing port located in the forepart of the circuit (see image below).
If the PC does not have a serial port, a USB/Serial converter (p/n # E05560)
will allow communication. When connected to a PC, the vend prices programmed into the 9900X have no use.
EnvisionWare
ITC's Print Manager
iTeam Resources
OCS
PaperCut
PCounter
Smartguard
And others
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B lack
Green
Red
B lue
Programming your Vend Station
Your 9900X Vend Station is much easier to program than any other similar
product on the market. The programming is divided in different sections
called menu. Each menu regroups all parameters having a common function.
The menus are:
1. Audit Gives you the accounting information of your sys -
tem.
2. System Parameters Enables you to program the basic functions of your
Vend Station such as language.
3. Copier Parameters Enables you to adapt your Vend Station to your co-
pier.
4. Value Parameters Enables you to set the different values such as copy
price.
5. Print Parameters Enables you to print all the parameters.
6. Firmware Version Gives you the current firmware version of the coin-
Follow the instruction on the last line of the display to know which button to
press. Usually the buttons are:
-Browse through the menus.
-Enter the menu on the display.
-Modify the value or setting shown.
-Step back to previous step
Image shows the X6 circuit board without the inter face. Yours will have either the Smart or Standard
interface. Both interfaces leave enough access to
the push buttons.
Once a parameter is changed, the display will show you the new setting for one second before moving automatically to the next parameter.
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op for reference.
The next pages explain in details all the menus and submenus. The 4-line, 20-character blue display makes the
programming much easier and faster.
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The audit -- # 1 of 6
The information available in the audit section will differ a lot depending on
many things:
Some information can be erased manually by pressing on the red button. If
you do not wish to erase anything but simply wish to browse through the
audit, keep on pressing on the black button as indicated on the last line the
display.
The flow chart description on the next page shows a Vend Station equipped
with a Canadian 5-tube coin changer (5¢, 10¢, 25¢, 1$, 2$), a bill acceptor
and no card reader. It also shows that this Vend Station is attached to a one
-price copier (Simplex, black & white, one format).
You can attach a small serial type portable printer. This small printer will
give you a hard copy of the audit. A printer kit (p/n: K01440) is available
from SEM. It includes the printer, its power supply and the communication
harness.
You can also download the audit using Hyperterminal from Windows.
Hyperterminal can be found in the Accessories/Communication section of
any Windows from 3.1 to XP. Harness A03330 is required from SEM. The
communication protocol is Serial 9600, N, 8, 1, none. You also need to go
in the ASCII set up and click on Append Line feed. Other similar software
can be found on the Internet.
When you print or download the audit, all counters that have the capability of resetting back to zero will do so automatically after one transaction providing the Auto-Reset has been enabled. (see page 22)
The number of tubes in your coin changer (3, 4, 5, or 6).
The presence of a bill acceptor.
The presence of a serial card reader with multiple site codes.
The presence of a credit card reader.
The quantity of vend prices you have, depending on which cop-
ier your Vend Station is connected to (B&W, Color, etc.)
The fact that the 9900X is connected to a computer.
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This flow chart description shows a Vend
Station equipped with a Canadian 5-tube
coin changer (5¢, 10¢, 25¢, 1$, 2$), a bill
acceptor, and no card reader. It also shows
that this Vend Station is attached to a oneprice copier (Simplex, black & white, one
format).
Many other counters will be visible when the
9900X is connected to a PC or a copier offering multiple vend prices according paper
size and others. Among those counters are
"Coins not remitted", and others.
If a serial, multiple site codes, card reader is present, the audit will give
you the details in sales, unit sales, bonus, and money added for each
of the three site codes.
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A bit more details about the audit...
Tube inventory
The tube inventory visible on the display comes from the information sent by
the coin changer. This will vary depending the coin changer you have.
If you have an MDB Level 2 coin changer (3-tube or 4-tube), the inventory
information sent by the coin changer to the 9900X is very limited. There are
only two coin level sensors in each tube: Low & High. Between those, the
coin changer does not know how much coins there is in the tube. It is then
important to fill up the coin tube the proper manner (Consult Annex 3 at the
end of this manual on how to fill up the tube properly). If you need, you can
adjust this inventory manually. When you see a tube value on the display,
press on the green button. First digit will start flashing. Adjust the number
using either the red or blue button. Press green to switch digit. Once done,
press green to confirm the new value.
If you have an MDB Level 3 coin changer (MEI 5-tube or Coinco 6-tube), the
tube inventory is managed in real-time. The coin changer knows exactly
how much money there is in the tubes, no matter their respective level.
When you have such a coin changer, you cannot adjust the inventory manually like described in the previous paragraph.
Coin box
The amount visible in the Coin box meter is the money present in the box
since the last time this counter was cleared. If the last time you picked-up
the money you cleared this meter, and if it tells you today there is $145.35 in
the box, there is $145.35 in the box. This amount is NOT the sales. You
cannot and must not use this meter as being the value of the copies sold. If
a customer inserts a $1 coin and if that coin did not go to the tube meaning it
went into the box, the coin box will show $1. Then, the customer makes a
20¢ copy. The sale is 20¢, not $1.
Bill box
The amount visible in the Bill box meter is the money present in the bill cassette since the last time this counter was cleared. If the last time you pickedup the bills you cleared this meter, and if it tells you today there is $95 in the
bill box, there is $95 in the cassette. This amount is NOT the sales. You
cannot and must not use this meter as being the value of the copies sold. If
a customer inserts a $5 bill, the bill box will show $5. Then, the customer
makes a 20¢ copy. The sale is 20¢, not $5. And worst, if the customer
presses on coin/card return to get change back without making copies, the
sale is $0 but bill box shows $5.
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Coins not remitted
This meter will show activity only if you have an MDB Level 3 coin changer,
for instance a 5-tube/6-tube coin changer, supporting Alternative Payout. In
MDB Level 3, the X6 tells the coin changer to give out an amount (i.e. $3.25)
and the coin changer decides by itself from which tubes it will dispense that
amount based on the current coin level. You will see this meter increase if:
1. The X6 circuit has sent a payout order to the coin changer. The coin
changer gave only what it could give (i.e. $1.50) because the tubes are
running empty.
2. The meters will increase by $1.75 ($3.25 payout order - $1.50 actually
paid out = $1.75 not remitted).
The Total and Cumul. meters work as in Cash sales (see below).
An MDB Level 2 coin changer (3-tube/4-tube) cannot generate an increase
in this meter for the reason that even if the tubes are empty, the coin
changer will execute the payout order even if no coins are coming out. A
Level 2 coin changer does not manage the pay out.
Cash Sales
This meter has two lines. One line says Total, the other says Cumul., which
means Cumulative. The line Total is the value of all the copies paid cash
since it was last cleared. If it shows $125.60, it means you have sold a total
of $125.60 since that meter was cleared. Therefore, it is important to clear
this meter every time you collect the money. If you are operating this coin-op
on behalf of a third-party to which, you give a commission on sales, this is
the number you must use to calculate the commission + the card sales if
there is a card reader.
As for the Cumul. line, it keeps on adding up as you can't clear it. This is the
value of copies paid cash since Day One. It is also a double-check tool. If
upon the last collection visit, this meter was showing $9875.60, and today it
shows $10001.20, the above meter called Total must show $125.60. Consequently, Current cumulative meter - Previous cumulative meter = Current
total sales ($10001.20 - $9875.60 = $125.60).
Card Sales
This meter also has two lines: Total and Cumul. It works just like Cash
sales but this time it refers to copies sold using a card (prepaid or credit). If
you are operating this coin-op on behalf of a third-party to which, you give a
commission on sales, this is the number you must use to calculate the commission + the cash sales above. Note that depending the prices set for the
copies, you may find here amounts ending with any digits as cashless devices allow transactions ending with anything between 0 and 9 whereas in
cash it is either 0 or 5.
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Auxiliary reader
Will not be visible if you do not have an auxiliary reader/controller attached to
the coin-op. This meter also has two lines: Total and Cumul. It works just
like the two previous meters but this time it refers only to copies done using
an auxiliary reader/controller. This meter does NOT make the difference
between colour and B&W copies.
Bypass copies
This meter also has two lines: Total and Cumul. It works just like the two
previous meters but this time it refers only to copies done using the by-pass
key. This meter does NOT make the difference between colour and B&W
copies.
Copies counters
The last information available in the audit is the copy counters. This section
will have either very few or a lot of information depending the type of copier
you have programmed in the X6 parameter called Copier Type. You can
have either one or up to 15 meters.
This meter counts copies in unit, not in monetary value. Furthermore, there
is only one meter per type of copy meaning this number can't be erased and
will go up forever. This counter does NOT make difference between a free
copy or a paid copy. It counts copies period.
The display shows you the information this way:
Copies counters:
Simplex Blk/White
Format A: 740
Black = next
This tells you that since Day One, this coin-op has received 740 debit signals
from the copier, either paid or free copies. Those signals were received on
the Black & White Simplex, Format A price line. It does not automatically
means letter size B&W as many copiers will send letter and legal size signals
on the same line. Furthermore, many copiers will send two debit pulses for
duplex copies thus increasing this meter twice when in fact only one copy
was done.
It is possible to print the audit using the printer kit #K01440 available from
SEM Inc.
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System parameters -- # 2 of 6
This menu leads you to the different parameters you need to program in
your Vend Station. Those apply to the entire operation no matter the type of
copier connected to your system. Some menus may not be visible depending if it refers to a peripheral not detected on power up.
Set clock
Set time and date on your Vend Station. This information will appear at the
top of any printed audit. The Vend Station uses the international (or military)
time format. 8PM = 20:00. The date is also in the international YYYY/MO/
DA format. Please note that your Vend Station WILL NOT adapt to daylight
saving time automatically.
Serial reader
When a serial magnetic card reader is present, you will have additional parameters to program. They are:
Decimals after the dot
You can select to show two or three digits after the decimal point. Select
three digits if you charge a price including tenth of cents (i.e. 6,4¢ per copy)
for the prepaid card. Does not apply to CC reader.
Site codes 1, 2, and 3
Enter here the three site codes you wish to accept. A site code is the signature of the card for a specific location. If you are not using all site codes,
enter the site number for those not in use. (i.e. site code 1 = 0164; site code
2 = 0002; site code 3 = 0003).
If you enter an identical site code more than once, the system will have problems dispatching the sales to the proper site code in the audit.
STX and ROM codes
The STX and ROM codes are important. They are a part of the identity of
your card system. On the SET PARAMETERS cards you received with the
Decimals after the dot
Site code 1
Site code 2
Site code 3
STX code
ROM code
Card type
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card reader for your copier, the ROM and SITE codes are written. An example of this can be C0 164. C is the STX code in hexadecimal, 0 is the ROM
code in decimal, and 164 is the site code.
STX Code
The STX value requires that we talk about the hexadecimal system. C being
an hexadecimal value, it must be converted to a decimal value. The decimal
system is the one we use every day in our life. It is based on 10 (0, 1, 2, 3,
4, 5, 6, 7, 8, and 9). The hexadecimal system is based on 16 (0, 1, 2, 3, 4,
5, 6, 7, 8, 9, A, B, C, D, E, F). Therefore, in the example C0 164, C in hexadecimal is equal to 12 in decimal. You must enter 12 as the STX value.
ROM Code
Using the same C0 example, the ROM code must be programmed to 00.
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Card type
The card type is also important. It has to be set according to the system you
are using. You have the choice between ITC and Other. If the SITE, the
STX, the ROM and Card Type are not programmed correctly, your Vend
Station will not accept your prepaid magnetic stripe cards.
ROM and STX are common to all site codes. It is not possible to have
three different STX or ROM codes for each Site codes. Such a combination is not possible: C0 164, C1 165, C2 166. This combination however is possible: C0 164, C0 165, and C0 166.
Force a vend
When your Vend Station is equipped with a bill acceptor, you may want to
force the purchase of at least one copy before allowing change payout. This
feature is to be used if too many people are using your Vend Station as a
change machine only. When in effect, anyone inserting money in the system will have to make at least one copy before being able to get change
back. The other side of the coin is that if someone inserts a bill into the
system and the copier is out of order, it will be impossible to get change
back until a copy is made but no copy can be done as the copier is not functioning. You need to take that into consideration before changing this parameter.
Counter reset mode (auto-reset after audit print-out)
As described in the audit section, all TOTAL meters can be cleared. Setting
this feature at enabled will reset those meters every time a printout is performed followed by one transaction. This means the audit will stay unchanged for an immediate reprint if the previous was not printed properly or
if you want to give a copy to someone. One print-out + One transaction =
Meters erased; Multiple print-outs + 0 transaction = Meters intact.
Station ID
The Station ID is there to identify your Vend Station should you have a fleet
of Vend Stations. The ID would be on top of the printed audit report. The ID
is made of up to 10 digits. The characters available are: A to Z (upper
case), (space) _ # * - . 0 1 2 3 4 5 6 7 8 9 : ; =. This will enable you to enter
a more descriptive ID for your vend station such as “HLT 4-321” meaning
Health Building, fourth level, room 321.
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Languages
The language setting divides in two. You have the menus interface and the
customer interface messages. Both can be in different languages. Languages available are: English, French, and Spanish. The station cannot
post messages in more than one language at a time.
That feature can be interesting if you are operating your 9900X in a predominantly Spanish-speaking area but still want to offer the English programming
to your technicians.
Printer type
Your 9900X can print to a serial printer. Set the printer type here. You have
the choice between Axhiom, CT-S300, or DPU-414. The printer connects to
the DB-9 serial port behind the MDB connector on the main platform. If you
have the printer kit K01440 to print the audit, set it to CT-S300.
Welcome message
You can create your own welcome message that will toggle on the first line
of the display. You can have: "WELCOME TO YOUR" and then "PUBLIC
LIBRARY". You must create the first welcome message and then the second. Most characters of the ASCII table are available to create a message
including lower and upper case letters and special characters. The text will
not self-centre. You must then calculate the space required.
Service message
In case of problem with your unit, it can display a personalized message
prompting the customer to call for service. You have two messages that will
toggle on the first line of the display. You can have: "DEFECTIVE, CALL
US" and then "At: 1-888-334-7569". Most characters of the ASCII table are
available to create a clear message including lower and upper case letters
and special characters. The text will not self-centre. You must then calculate the space required.
Dispenser type
The X6 circuit that is in your 9900X vend station is the same there is in the
9910X payment station. This 9910X does the same thing the 9900X does
but in addition, at the base, there is enough room to add a dispenser. This
dispenser can either be a coin/token dispenser or a card dispenser. If your
9900X does not have a dispenser, leave that setting to None. If your station
is a 9910X with a dispenser, you have the choice between Coin and Card. If
you set it to Coin or Card, you will have to program the vend price in the
Value Parameters section. The name of that parameter will then be HOPPER 1 Value or Sale Price Card 1 depending the setting here.
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Cashless mode
The payment station 9900X is now capable of functioning with two types of
card reader: Prepaid or Credit. It cannot have both. It's one of the other
Prepaid means any type of card that was previously loaded with credits. It
can be a magnetic stripe, a chip card, etc. Such a system will debit an
amount in real-time from the card upon each copy done.
Credit means a regular credit card like MasterCard/Visa or Bank Debit card.
Such a system will debit one amount at the end of the session. That amount
will be the sum of all the copies done during the card session. That session
ends when the customer presses on the coin/card return button of the coinop, or after a programmable time-out programmable below.
CC Inactivity length
This parameter applies ONLY if your coin-op is attached to a copier and the
copier type set to anything except NONE (see copier Type in Copier Parameters 3 of 6).
This parameter is there to protect a customer that forgot to end his CC session and left. You have the choice between 0 and up to 10 minutes. Zero
means no inactivity time out. If you set any time (1 to 10), the display will
prompt a 2-minute warning countdown before that time is reached. If a debit
signal arrives at the coin-op before the countdown ends, the inactivity time
out will reset and the warning will go away. If nothing happens after the twominute countdown, the session closes and whatever amount of copies done
so far is then charged to the credit card.
CC Session length
This is a critical setting. In the numerous settings of the credit card reader
(consult the CC reader manual or log-in to your credit card Merchant Account cloud server), there is one that rules the maximum time a session can
stay open. The maximum session time varies depending the reader. This
session time should be programmed to the maximum value allowed by the
CC reader. In the X6, program this session length at least one minute
shorter than the maximum set into the reader itself. The time ranges between 10 and 30 minutes. If the time programmed into the reader is 30 minutes, program the session length of the coin-op to 29 minutes or less.
Attention!!!
If you program this session length shorter that the session length set
in the reader itself, the session could end without charging the credit
card for the copies done during the session.
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Behaviour of the 9900X when a CC is used.
When a customer presents his card to the CC reader, a communication is
established with the CC Gateway/Processor. An amount is then transferred
to the coin-op. That amount is programmable in your CC Merchant Account
cloud server. Let's presume it is $20. The display of the 9900X will say
Credit $20.00. Upon each copy, the credit decreases by the price of the
copy. The last line of the display also indicate the cost of the page at the
very moment the coin-op receives the debit signal. A 2-minute countdown
starts before the end of the time programmed in the CC Session. At the end
of the countdown, or if the customer presses on presses on the coin/card
button, the session closes and the credit card will be charged of the amount
of copies done in the session ($20.00 starting balance - $1.55 finishing balance = $18.45 charged to the CC).
Read this about CC operations...
Depending your agreement with your CC Gateway/Processor, the transactions may appear on the customer's CC monthly statement under the name
of the Processor rather than the owner, the store, or the institution name
where the CC transaction took place. Appropriate signage is strongly
advised such as:
CREDIT CARD TRANSACTION RULES
There is a Minimum Charge of $1.00 for any card transaction.
The system opens a card session with a $20 pre-authorization.
The session ends after a Maximum of 18 minutes or with 2 minutes
inactivity.
Your card monthly statement will show this transaction under the name
ABC Processor Inc.
Special function
This parameter is for a very specific task, not required in your type of operation. It must stay all 0. Even if you try to change it, it will go back to all zeros.
This concludes the System parameters section.
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Copier parameters -- # 3 of 6
The copier parameters menu enables you to adapt your Vend Station to your
copier. The copier type may be followed by other settings you may need to
adjust. Also, copier type will vary if you have the standard parallel or the
smart interface on your coin-op. The type of copier you need to program
into the settings is indicated on a label that is attached to the cable coming
from the station and going to the copier.
Copier Type with Standard Interface (see page 11)
The 9900X Series Vend Station offers you an easier way to connect and
program your Vend Station. You just have to program the copier type according to the specifications on the communication harness. (see page 12)
Programming a copier type other than the one prescribed on the harness
may result an erratic behaviour, including giving out free copies. At the time
of printing of this manual, the following types of copiers are available:
Important notice:
Make sure copier is set B&W by default not Auto-detect. If set on Autodetect and if there is a trace of colour on the original document, the copier
will send the colour debit signal thus charging a premium price instead of
B&W price and also resulting in wrong change given out if any.
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Type 1
Standard black & white copier using the usual Key Counter connector. Harness is made of 2 pairs of wires; two for the enable (loop) and two for the
debit pulse coming from the copier.
Type 2
Standard black & white copier offering two prices (pulse B), simplex.
Type 3
Black & White copier, 2-price with debit pulse inverted (pulse B).
Type 4
Standard color copier, parallel signals, two paper sizes, simplex. (Xerox WC
+ Samsung)
Type 5
Standard color copier, parallel signals, 3 formats, simplex.
Type 6
Standard color copier, parallel signals, two formats, duplex.
Type 7
Standard color copier, parallel signals, three formats, duplex. Duplex price
is usually a differential (10¢ + 5¢ differential = 15¢ for duplex). (Ricoh)
Type 8
Color copier, parallel signals, three formats, duplex.
Type 9
Color copier, parallel signals, three formats, duplex (2 pulses). This type will
initiate an additional menu for a time delay for the second pulse on duplex.
2nd pulse delay: 01.00; Pulse length: 0.01; Blind: 0.00; Disable delay: 02.00;
Exit delay: 10.00
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Type 10
Black & White copier, parallel signals, 3 formats, duplex.
Type 11
Black & white microfiche reader and printer. Harness is made of 2 pairs of
wires; two for the enable (loop) and two for the debit pulse coming from the
copier (pulse A). Enable is inverted (NC instead of NO)
Type 12
N/A
Type 13
Hewlett-Packard FIH 6 prices.
Type 14
Toshiba eStudio's with GQ interface cable.
Type 15
Sharp MX Series, colour and B&W, Duplex
Delay 2nd pulse: 12.5 seconds (8,5 seconds if no 11x17 in copier)
Pulse length: 0.01 seconds
Blind: 0.00 second
Exit Delay: 3.00 seconds
Disable delay: 1.00 second
None
Type "None" refers to the 9900X connected to a PC rather than a copier
thus disabling the price setting in the 9900X. In such a case, the 9900X normally communicates with a Print Release Station, an Account-based Valueadding station, or any other software applications requiring a pay-station.
When set to None, the 9900X will not accept money until a session is
launched in the application. This applies to print management software PaperCut, PCounter, and Smartguard. Some other software like Cartadis
cPad, EnvisionWare, ITC, iTeam, and OCS require the 9900X to accept
money before opening a session, thus being programmed to Type 1. This
results in the 9900X accepting money at all time.
With PaperCut and PCounter, you can also set Type 1 and accept money at
all time if you prefer. When a patron logs-in, whatever amount previously
inserted in the 9900X automatically transfers to the patron's account in
whole.
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Pulse length
Pulse length is the minimum time a debit pulse must last in order to be taken
into account by the Vend Station. If it is shorter, the Vend Station sees the
pulse but disregards it as a non-valid pulse. It is not necessary to match the
pulse length setting with the actual length of the debit pulse coming from the
copier. (i.e. Do not set the pulse length to 0.10 if you see that your debit
pulse last 100ms. The Vend Station may miss some pulses. We suggest to
keep it the lowest possible. A value between 0.01 and 0.04 will fit most copiers). This parameter is not visible when the Smart interface is used.
Pulse blind time
The pulse blind time is the interval between pulses. Usually, this parameter
is set at 0. However, some older copiers may suffer from pulse bouncing. Is
so, the Vend Station sees the bouncing and debits a copy for each of the
bounce. If you wish to eliminate this, set a blind time. The Vend Station will
see the bouncing but will not debit for the duration of the blind time. Be
careful not to set a time too long. If the blind time is too long, the Vend Station may miss genuine pulses coming in fast on multiple copies. For example, an 80-copy minute copier would send a debit pulse every 750 milliseconds. If you set a blind time too high, you will miss genuine debit pulse thus
giving out free copies. This parameter is not visible when the Smart interface is used.
Exit delay
The exit delay is the time laps between the moment the customer pushes on
the coin return and the moment the Vend Station actually starts giving
change back. The 02.00 default value will fit most copiers. However, some
copiers send their debit pulse a little bit late in the process thus forcing you
to set an exit delay a little longer. From the moment the customer activates
the coin/card return and the moment change starts coming out, any debit
pulse coming from the copier will be deducted from the change to give back.
This parameter is not visible when the Smart interface is used.
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Disable delay
The disable delay is a small time period that will keep the loop closed after
the coin return button has been activated by the customer. This delay is
there to let the copier finish its copy. Some copiers on the market will simply
stop the entire process of making a copy just at the moment the loop opens,
thus creating a paper jam. You then have to set a delay long enough to allow the copier to finish the job. However, do not set a delay too long as you
will then have the problem of starting a second copy –that will eventually jam
- for the price of one. Careful with the different paper format. An 8,5 x 14
and an 11 x 17 sheet will take longer to come out of the copier. This parameter is not visible when the Smart interface is used.
Copier Type with Smart Interface (see page 11)
If your vend station is equipped with the optional Smart Interface, it can communicate with a copier offering serial communication. At the time of printing,
only the following copiers will communication with the 9900X equipped with
the Smart Interface:
Konica-Minolta Biz-Hub Vender 1
Konica-Minolta Biz-Hub Vender 2
Kyocera-Mita Task-Alfa.
Please refer to the copier manual for the proper setting in the copier. If there
is no communication between the copier and the Vend Station, an error
message will be visible on the display of the 9900X, on the copier's display
or on both displays..
You cannot connect your vend station to a serial copier without the
smart interface. You cannot connect your vend station to a standard
copier with the smart interface.
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Value parameters -- # 4 of 6
This is where you will set the different parameters having a monetary value
or monetary impact. The quantity of parameters will vary depending the peripherals connected and the type of copier programmed. The quantity of
vend prices will depend on the type of copier connected. The diagram below
shows a 9900X equipped with a coin changer, a prepaid card reader, and an
external access key-pad device. Those menus will not be visible if those are
not present.
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Copy prices cash
This will vary a lot depending the quantity of vend prices the copier allows.
The minimum is one vend price (Type 1), the maximum is 15 (Ko-Mi 2).
With Ko-Mi 2, you have 12 vend prices for copies, two vend prices for outgoing faxes and one vend price for the scans. For the fax, you have one connexion fee and one page fee. No matter how many pages you send, the
connexion fee stays the same. Long distance calls are NOT taken into account. The type and copy format are clearly indicated on the display (i.e.
simplex, B&W, format A; duplex, colour, format B, etc.).
Follow the last line of the display to know which button to press.
Black = Next price ( )
Green = Enter in this price + moves () to the next digit + save.
Red = Increases ( ) the value blinking.
Blue = Decreases ( ) the value blinking.
Usually, formats A, B, C = 8,5x11, 8,5x14, 11x17. Simplex = single-sided,
Duplex = double-sided.
IMPORTANT: DO NOT SET COLOUR PRICES TO $0 IF YOUR COPIER
IS ONLY B&W.
Copy prices card
If you have a card reader in your station (prepaid or CC), you will get the
same quantity of vend prices as if paid in cash. This doubles the quantity of
prices available. Anyone using a card instead of cash can pay a different
price (higher or lower). Also note that a card reader allows you to set prices
to anything, including pennies (i.e. A 12¢ price is possible).
Follow the last line of the display to know which button to press.
Black = Next price ( )
Green = Enter in this price + moves () to the next digit + save.
Red = Increases ( ) the value that flashes.
Blue = Decreases ( ) the value that flashes.
Note that if you are connecting the 9900X to a PC or an embedded solution in a copier, the vend prices here have NO EFFECT. Consult the
software manual for more information on price setting.
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Pulse per copy
This parameter enables you to set a certain quantity of pulses to send out to
an auxiliary device connected in your Vend Station. The perfect example of
such a device would be a keypad pulse type control device. That device
connects into the Vend Station, which in turn connects to the copier. This
way, when the auxiliary device gets activated, the Vend Station knows about
it, preventing the insertion of money and counting the copies in the appropriate counter. With the a color multifunction copiers, you can set the Vend
Station to send more than one pulse for each type of copy. The best example would be: Letter/legal B&W 1 pulse; Ledger B&W 2 pulses; Letter/legal
color 3 pulses; Ledger color 4 pulses.
On the display, you will see this information:
P1 and P2 refer to an auxiliary device having two input lines. Most equipment on the market only have one input line. Therefore, using P1 only sets
the number of pulses you wish the Vend Station to be sending to the device.
The pulse signal from the Vend Station to the device is 100 ms ON, 100ms
OFF or 5 pulses per second maximum. Please refer to Annex 1 at the end.
Minimum deposit
Minimum deposit is a feature that sometimes is necessary on some copiers,
black & white or colour, or offering duplex.
Some copiers send the colour and/or duplex signal while it is printing instead
of sending it before the process starts. It is then impossible to stop the printing in case of insufficient funds. In such a case, the only way to counteract
the problem is requesting the customer to insert enough credits to cover all
prices possibilities. If the copy costs less than the minimum deposit, change
is given back.
You have the choice between NONE, FIXED AMOUNT or NUMBER of
COPIES. Fixed amount will enable the copier only when that amount has
been inserted. Number of copies will enable the copier only when the
amount inserted is equal to the highest price of a copy times the number you
entered (i.e. 15¢ x 2 = enables copier at 30¢). Most of the time, a fixed
amount is used and that amount must be equal to the highest vend price
programmed in the coin-op (i.e. B&W 10¢, colour 50¢ = minimum deposit
50¢).
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Currency settings
Currency setting enables instructing your 9900X on the currency to accept
for different purposes. You can set the currency for Vend Station sales
(copy), for PC sales (when attached to a print or value-adding software), for
card value adding, and when you are short of change in the tubes. All the
settings can be different. For example, you can choose not to accept bills
for copy but accept them for value adding on cards.
The bills available on the display are prompted by the internal configuration
of the bill acceptor itself and will reflect the country’s currency.
Maximum cash value
This is the maximum amount someone can insert before it starts rejecting
what is above. If you set it at $20, the Vend Station will start rejecting everything that will end up above the amount. (i.e. Max cash at $20, $18 already
inserted, will reject a $5 bill insertion as the final result would be $23.) Do
not set this amount too low.
Maximum card value
Maximum card value is the maximum amount a prepaid card can hold. A
card above will be rejected. That limit also applies to card revalue as well. It
will not allow a revalue that would result in a new balance being higher than
the value set. This setting must NOT be set lower than the CC preauthorization amount or the amount programmed into the reader itself
(Consult the CC reader manual or log-in to your Merchant Account cloud
server). .
CC pre-authorisation.
With a CC reader connected, you can set a pre-authorisation amount here.
Default value is $20. At the end of the transaction, only the real transaction
amount is charged to the patron card. Depending on the make of the CC
reader, a pre-authorisation amount can be set in the reader itself (Consult
the CC reader manual or log-in to your Merchant Account cloud server). If
so, that amount will override the value programmed here.
CC Minimum charge
You can set here a minimum charge for credit/debit card usage. Card processors will charge a flat fee per transaction and/or a percentage on each
transaction. Setting a CC minimum charge here helps recovering a major
part of those fees. It is important to understand that with a $1.00 CC
“Minimum Charge”, a customer will be charged $1.00 whatever he makes
one or ten copies at 10 cents each. Of course, adequate signage is a
must (see page 25).
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Bypass limit copies
The 9900X Vend Station limits the free copies made with the bypass key.
Enter that limit of free copies here. The maximum limit you can set is 999.
An 000 limit = unlimited. Each time the bypass key is turned, the display
shows how many copies are left in the count. Once the maximum reached,
a supervisor must erase the count in the audit menu.
Sales price card 1 or HOPPER 1 value
The X6 circuit equips both the 9900X and 9910X coin-op. The 9910X can
have either a built-in card dispenser or a coin dispenser hopper at the base.
The name of the parameter will vary depending the dispenser you have. Set
here the price of either the card or the token you are dispensing.
This concludes the Value Parameters setting.
Print parameters -- # 5 of 6
The Print parameters function is a very useful feature SEM offers you in this
payment device. It allows you to print and review the current settings of your
Vend Station. Printing is achieved via the DB9 serial port on the main board
(see page 13 for port location). If you have your own serial printer, set it at
9600, N, 8 1. If the printer is not correctly attached or configured, the display
will prompt a warning. Parameters can also be downloaded on Hyperterminal in Windows XP and lower or any other similar software available on
the Internet (requires SEM cable # A03330).
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Firmware version -- # 6 of 6
Firmware version is the current version of firmware in your 9900X. It is used
as a reference for technical support. Should you need to contact us for technical support, be sure to have the firmware version available.
The 9900X vend station does not have any control whatsoever on charging
for a print job done in an MFP device, be it from a USB key or sent over the
network. The coin-op does not invent, does not guess debit signals. It captures it. If the MFP device sends a debit signal on a print job, just like it does
on a copy, then the 9900X will deduct an amount equivalent to this specific
signal (format, B&W, colour, duplex). Your MFP may required to be programmed accordingly.
If the MFP does not send a debit signal on a print job, the 9900X cannot
debit any amount. If the MFP allows a print job to come out direct, non-stop,
even if there is a payment device attached to it, there is nothing the vend
station can do.
A minority of MFP on the market will also process the information for an outgoing fax and a scan (to email or USB). In such a case, a specific debit signal is sent to the 9900X allowing setting a unique vend price for this very
product. The vast majority of MFPs on the market, even though they will
allow sending a fax and scanning a document, will NOT treat that as a copy,
therefore not sending any debit signal to a payment device. Without a debit
signal, the 9900X cannot debit any amount.
Consult the internal parameters of the MFP or contact our support team for
more details.
Printing, faxing, scanning vs. copies in an MFP device
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Troubleshooting your Vend Station
You will find in the next pages a quick guide on troubleshooting. Most common problems are explained. For other types of problem you can call our
service department during regular business hours at 1-888-334-7569
(Eastern Standard Time) or send an email at support@sem.ca.
Trouble Causes Solutions
Rejects all coins,
bills will not go into
bill reader, card is
not accepted.
Rejects all coins,
accept bills and
cards.
Bills will not go inside bill acceptor.
Vend Station not plugged
into wall receptacle.
No power in wall outlet.
Internal fuse in main
power transformer is
blown.
Main fuse (2 A.) on MCU
board is blown.
Defective MCU board
Coin changer not properly
plugged on “Y” harness of
bill acceptor or card
reader.
Defective coin changer.
Bill acceptor not properly
plugged on MCU board.
Plug into a 120 volts AC
regular outlet properly
grounded.
Check outlet with voltmeter.
If no power, refer to building
manager.
Check with voltmeter if 24
volts AC is coming out on
the secondary side. If not,
replace power transformer.
Check fuse with ohm-meter
and replace with same
type and value fuse.
If MCU LED is flashing,
replace board. If not flashing, repeat all the above.
Shut down main power by
unplugging from wall.
Check for coin changer harness correctly plugged onto
MCU board.
Unplug Station from wall
and replace the coin
changer (3 to 6 tubes).
Apply power and test.
Unplug Station from wall.
Check for bill acceptor harness correctly plugged onto
MCU board. Apply power
back. Test with bills.
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Bills will go inside bill
acceptor but will
come out right away
Card will not go inside reader.
Card goes in and out
of reader and comes
out right away. Display shows DATA
not VALID.
Money inserted but
copier will not go in
active mode.
Defective bill acceptor.
That bill is set to NO in
the Currency settings.
All settings to YES but
still rejects bills.
Object or card stuck into
reader.
Card reader not properly
plugged on MCU board.
Defective card reader.
Wrong Site, STX, ROM
and/or card type settings.
Copy price set higher
than amount inserted.
If type of copier and price
are correct, there is a defective connection between the MCU on Station and the enable side
(loop) of the key counter
plug on copier.
Unplug Station from wall
and replace with MDB bill
acceptor. Apply power
back and test.
Set to YES (refer to currency settings in Value
Parameters section).
Internal settings on bill
acceptor inadequate or
defective bill acceptor.
Unplug Station from wall.
Replace with MDB bill
acceptor. Apply power
back and test.
Unplug Station from wall.
Check the path for jam.
Unplug Station from wall.
Check for card reader
h a r ne s s c o r re c tl y
plugged ont o MCU
board. Apply power
back. Test with card.
Unplug Station from wall
and replace with same
type card reader. Apply
power back and test.
Go into programming in
Set Reader and program
properly (refer to page
20).
Make sure you have programmed the proper type
of copier (Type #) plus
check you vend price(s).
Check continuity on
green and black wires of
Station harness. Replace harness if necessary.
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Copy was made but
did not debit the
Vend Station.
Copy was made but
did not debit the
Vend Station for the
proper amount.
W r ong ch a ng e
given back to the
customer.
No problem with harness,
connection OK, continuity
OK between green and
black wires when credit is
established in the Station.
Did one of the LED on the
expansion boar d of
MCU?
Wrong price setting or
wrong copier type.
If the amount debited was
a multiple of one of the
prices (2 x A, 3 x A, the
same for B), the Vend
Station is probably detecting more than one pulse
for one copy.
Wrong price setting or
wrong copier type.
Defective key counter plug
on copier. Problem is in
copier.
If NO, there is a bad connection between the copier
and the 9900X. Check
where you are taking your
pulse from. Check harness
between copier and 9900X.
Red and white wires carry
the pulse on most copier
harness.
If harness and connections
are OK, the copier is not
sending the pulse on key
counter plug.
If YES, is the proper type of
copier programmed? Check
the pulse length. Make sure
it is not set too long. A long
pulse length will ignore all
pulses that are shorter that
the setting.
Vend price(s) set to $0.00.
MCU defective.
Adjust copier type first and
then adjust prices.
Make sure your connection
is secured. Check for the
pulse blind. If the blind is
too short and if the pulse
from the copier is bouncing,
Vend Station may see this
as a genuine pulse.
Adjust copier type first and
then adjust prices.
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Vend Station is debiting one copy upon
insertion of coins, bills
or card.
If the change returned
indicates the amount debited was a multiple of one
of the prices (2 x A, 3 x A,
the same for B), the Station is probably detecting
more than one pulse for
one copy.
Coins are stuck in the
base of the coin mechanism.
Coin tubes are empty.
Amount debited = price of
colour copy.
Defective coin changer.
Is your copier an old analogical Minolta?
Other copiers
Make sure your connection is secured. Check
for the pulse blind. If the
blind is too short and if
the pulse from the copier
is bouncing, Vend Station
may see this as a genuine pulse.
Remove coins. Be careful not to damage the
coin changer.
Fill up the tubes to a safe
level.
Auto-Detect chosen on
the copier + the original
document has a trace of
colour on it. Therefore,
the copier has sent a colour signal but the customer was expecting to
pay the B&W price thus
saying he did not get
proper change back.
Replace coin changer.
If YES, you must put Disable Delay at 0,5 second.
Copier type wrongly set
(see page 27, Type 3).
Pulse is always ON in
copier, never goes OFF.
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Parts description
In the next pages, you will find the parts catalogue for your Vend Station.
Please use the appropriate number when ordering parts from us in order to
facilitate the identification of parts. Most parts are generally in stock and can
be shipped on the next business day.
Installing/Removing Coin Changer
Description Part #
Square/Slot machine screw 8-32 x 3/8” (3 pieces) B00520
The coin changer, no matter the make or model and the quantity of tube, is
always installed the same way. It is held in place by three Robertson/Slot
machine screws. To remove, simply loosen the screws a bit and lift the coin
changer out of its position.
Shipping bracket may still be in place preventing the coin changer to move
while in shipping. You can remove the shipping bracket by unscrewing the
wing nut. We suggest keeping it in place when changer is in place.
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Installing/Removing Bill Acceptor
Description Part #
Kept nut 8-32 (4 pieces) B00520
NAMA Plate (not visible; normally covering hole) S02461
All standard MDB Protocol bill acceptors will normally fit in hole. If you are
installing the bill acceptor as an add-on, do not discard the NAMA plate you
will be removing. Bill acceptor connects to MDB port where coin changer is
already connected. Connect coin changer in Y harness supplied with bill
acceptor. ALWAYS REMOVE POWER BEFORE PLUGGING OR UNPLUGGING PERIPHERALS.
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Description cabinet top
Position Description Part #
A) Coin changer n/a
B) Kept nut 8-32 (4 pieces) B00520
C) NAMA cover Plate S02461
D) X6 Board assembly A07100
E) By-pass lock assembly A00590
F) Display flat harness A06970
G) Ground washer star (+ one kept nut B00520) B00980
H) 9900 Coin return spring S00380
I) “E” Clip 0.375 (not visible) B00630
J) 9900 coin return button S00405
K) Coin insert slot n/a
L) Kept nut for back door (4 pieces) B00520
M) Washer #8 (5 pieces) B00240
N) Wing nut 8-32 (not visible) B01290
O) 9900 Changer shipping stopper (not visible) S03070
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Main Circuits and Display
Position Description Part #
A) Nylon bushing # 8 - ¼” (2 pieces) B01080
B) 6-32 5/8” Hexagonal nylon stand-off (2 pieces) B00150
C) 6-32 ¼” machine screw (5 pieces) B00090
D) Lock nut 8-32 B00530
E) Wing nut 8-32 B01290
F) X6 Main Circuit A06280
G) X6 Expansion board (standard) A06500 or
G) X6 Expansion board (smart) A07640 *
H) Aluminum plate S03080
I) LCD Display 4x20 with flat ribbon A07110
J) Protective transparent Lexan S03046
K) 4-40 ¼ ” machine screw (4 pieces) B00080
L) Power supply harness with ground wire A06620
M) Kept nut for ground B00520
N) Copier harness with DB15 connector n/a
O) MDB harness from coin changer/bill acceptor n/a
* Smart Expansion board is for copiers using serial communication such as Konica-Minolta BizHub or Kyocera-Mita Task-Alfa.
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Description cabinet bottom
Position Description Part #
A) Wing nut 8-32 (2 pieces) B01290
B) Kept nut 8-32 (8 pieces) B00520
C) Kept nut 10-32 (4 pieces) B00550
D) Coin box bracket S02597
E) Aluminum cable-tie S02955
F) Coin return bucket w/door A00140
G) Cable tie clip (3 pieces) B00815
H) Cable tie (not visible; under cabinet) B00810
I) Coin box (not visible) S02441
J) Coin box lock (not visible) S00592
Available as an option and not visible on image...
D') Special X-large coin box bracket S02598
I') X-large coin box (± 25% bigger coin capacity) S02444
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Description locking device
Position Description Part #
A) T-handle assembly w/o plug lock A00150
B) Carriage bolts 10-24 x 1 (2 pieces) B00990
C) Kept nut 10-24 (2 pieces) B00580
D) Kept nut 10-32 B00550
E) 9900 Cage nut assembly (thread ½-13 nc) S02451
F) Main cabinet 9900 S02425
G) Back door 9900 S02435
By-pass Cam Lock
Position Description Part #
A) Lock cylinder * S00590
B) Locking nut * S00590
C) 90-degree turn guide * S00590
D) Actuator 90 degrees angle S01805
E) Locking screw * S00590
* All parts with asterisk are included in the lock #S00590
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Annex 1
Connecting an existing external control device in your 9900X.
The 9900X offers you the capability of connecting an existing external device such as a pin-pad controller directly into the 9900X. This will have the
following advantage: No interference with the connection of your 9900X
with the copier; The 9900X will prevent the insertion of money while the external device is activated; The 9900X will keep track of the copies made this
way under the title Auxiliary reader in the audit.
SEM can provide you with the proper harness to connect your external device. Please contact our sales department. You must supply us with the
EXACT pin-out of the device’s harness. If you cannot send us the details, or
wish to make your own harness, please take note of the following: External
device harness connects to the 6-pin header J9 on the 9900X main board,
just behind the programming push buttons. Be careful not to misidentifying
with the 7-pin header J14 located between the buttons and J9. J9 header is
a Molex type. Pin #1 is located towards the top of the board. If you are
making your own harness, please refer to the pin-out below. Notice that pin
#1 also connects to pin #3. That is the external device detector. If you do
not jump pin #1 & 3 together, the Vend Station will ignore the presence of
the external device thus hiding any settings in the Value parameters menu.
If your external device is capable of detecting two price pulses, you will have
to use pins 4, 5, and 6 on header J9. If your device only has a single price
capability, then use pins 4 and 6 on J9.
The 9900X enables you to send multiple pulses per copy to the external device. Please refer to page 33 for more details on how to program the number of pulses to send.
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Annex 2
Pin-out description on DB15 header on the standard X6 standard Interface A06500).
Filling up the coin tubes.
The easiest way to fill up the coin tubes of your changer is to do as follow:
If you can't press on the black button because you do not have access. Unplug the coin-op from the wall and plug it back. When you leave the place,
the display MUST show Welcome ! Insert Coins.
Filling the coin tubes this way serves two purposes: First, it adjusts the coin
inventory in the audit (see page 17). Second, you are testing the coin acceptance. If the unit starts rejecting all the coins you insert it is because you
have reached the maximum cash value set in the Value parameters (see
page 34). Press on the black button and continue.
Another method consists of going into the audit and start inserting your
coins like a customer would. Then step out of the audit. The display will
show Wait while initialization...
All coin changers on the market give full priority to filling up the coin tubes.
Only what is in excess will be diverted to the coin box. Please note that
some types of coin changers allow you to preset a value or a coin level in
the tubes. Please consult the instruction manual of the coin changer to set
such a value or coin level. The 9900X has no control on the coin level in the
tubes.
Annex 3
1. Insert coins into the coin slot just like a customer would do to
buy copies.
2. Once done, press on the BLACK button on the circuit. This
will cancel the credit while adjusting the inventory. The display
will show Inventory updated. Saving, one moment please.
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Servicing
The SEM X6 circuit is designed and manufactured with the utmost care and
attention. However, a problem can eventually require a circuit replacement.
If this should happen, you will greatly appreciate this unique feature. The
entire memory of the X6 circuit, including the entire audit and all the different
settings are stored in a small 8-pin removable chip you can move to the new
X6 circuit. No need to reprogram all the settings in the new circuit board and
no loss of information on sales. That chip is located at the top right corner of
the circuit, next to the square blue LCD adjustment potentiometer above the
black button.
It is important to insert the chip carefully in the proper position. There is a
half-moon shape guide on the chip itself as seen below. This guide must be
opposite to the square blue LCD adjustment potentiometer. This must be
achieved WITHOUT POWER on the circuit otherwise you will damage
the chip and loose the information it holds.
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SEM INC. – WARRANTY AND LIABILITY CONTRACT
By issuing a Purchase Order or contracting with SEM Inc.
to carry out the supply of products, clients are accepting
the terms of this Warranty and Liability Contract.
SEM Inc. warrants all parts of new equipment for one (1) year,
from date of invoice against DEFECTIVE MATERIAL OR
WORKMANSHIP, but not against damage caused by accident,
abuse, faulty installation, or improper operation and installation.
SEM Inc. shall not be liable for any direct, indirect and/or consequential damages or losses, including loss of use, revenue,
profit incurred by the client, its customers and/or any third
party as a result of the use of the work carried out by SEM Inc.
for the client, including any loss resulting from equipment failure or malfunctions, design or programming errors or any other
use of the work carried out in this contract. The client specifically waives any claim or recourse it may have against SEM
Inc. in any of the above instances.
SEM Inc.’s obligation under this warranty is limited to correct-
ing, or at its option replacing, without charge at its factory any
equipment, components or parts thereof which are returned to
its factory (transportation charges prepaid) within one year
after date of invoice, examination of which disclose to SEM
Inc.’s satisfaction that the equipment, components, or parts
thereof were originally defective.
Any changes in design or improvements added to the line of
equipment shall not create any obligation to upgrade or modify
equipment previously sold and delivered to the client.
Any unauthorized alteration of, or addition to, articles of the
contractors manufacture voids this warranty.
Equipment or components returned for Warranty repair
must be accompanied by a copy of the original invoice as
verification of purchase date. Equipment or components
returned without a copy of original invoice will be charged
to the customer at the regular repair rates.
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This manual was written by our technical department. Even though the utmost attention was given to writing this manual, errors may have slipped by
unnoticed. Any comments, suggestions, or errors should be sent directly to:
gilbert.guinard@sem.ca
Telephone: 1-514-334-7569 Fax: 1-514-334-5922
support@sem.ca www.sem.ca
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