Troubleshooting Check List for Initial Installation
.........................................................Troubleshooting Check List for Initial Installation
Loss of Signal / Rain Fade
..................................................................................Loss of Signal / Rain Fade
Installation Using Long Cable
.............................................................................Installation Using Long Cable
13
14
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Product introduction
What is SELFSAT-H21D+ / H30D+?
SELFSAT-H21D+ / H30D+ is a Horn Array Type Satellite Antenna with Dual Linear Polarization, it can receive signal from major Satellites and would replace a normal former Parabolic
Dish.
Small, discreet and easy to use, it can be installed in a few minutes and used as a portable
antenna for all satellite receptions.
SELFSAT-H21D+ / H30D+ can be used for both free to Air and encrypted (requiring a
subscription with an operator) channel reception; it can also receive all High Denition
channels with a superior image quality.
For the use and installation, please read the following instructions and installation materials
carefully.
Do you have a TV’s at home more than one?
H21D2+
H30D2+
Built in Twin LNB output
Then, take SELFSAT built in multi LNB output
Watching 2 channels is possible through H21D2+ / H30D2+
Even enjoying 4 channels is possible through H21D4+ / H30D4+
3
H21D4+
H30D4+
Built in Quad LNB output
Safety Instructions
Before using this product please read this manual carefully and follow exactly all installation,
•
mounting & orientation instructions.
All the instructions should be followed in order to avoid any technical problems.
•
Any electric or magnetic eld close to the SELFSAT-H21D+ / H30D+ may cause a bad reception or
•
even cut o the signal completely.
Do not drill the plastic cover of the antenna, which seals the antenna from moisture.
•
Handle the antenna with care as any impact will cause damage to the electronics.
•
Do not open the cover, any attempt to repair by a non-qualied person can be dangerous and void
•
the warranty.
Any obstacle (buildings, trees, etc....) will block the reception of the signal from the satellite to the
•
antenna.
Do not paint or add any substance on the antenna cover, this will block the reception of the signal
•
from the satellite.
The cable between the antenna and the Satellite receiver should not exceed 30m as it will decrease
•
the quality of the signal.
The use non- isolated jacks will result in a loss of the signal level.
•
Do not forget to adjust the antenna and the bracket to the cross-polarity
•
Tighten all the screws of the antenna once you have nished the adjustments.
•
This product contains one universal LNB, it is forbidden to add, change or modify the LNB.
•
For more precise details on the above points or for any information, please ask your retailer or
•
customer service.
English
Warning
Antennas improperly installed or installed to an inadequate structure are very susceptible to
wind damage. This damage can be very serious or even life threatening. The owner and installer
assumes full responsibility that the installation is structurally sound to support all loads (weight,
wind & ice) and properly sealed against leaks. The manufacturer will not accept liability for any
damage caused by a satellite system due to the many unknown variable applications.
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Box Content
No
SymbolPart nameImageQuantity
SELFSAT-H21D+
A1
11
2
B11
3B21
4B31
5B41
6B51
Antenna
Body
Angle
Bracket
Main
Support
Window
Bracket A
Window
Bracket B
Fix
Bracket A
SELFSAT-H30D+
7B61
8B71
5
Fix
Bracket B
Spanner
No
SymbolPart nameImageQuantity
English
91
104
11
12
131
14S53
C1
S1
S2
S3
S4
Compass
Pan Head
M4X10 SEMS2
Hex Bolt
M6x18 SEMS2
Hex Bolt
M6X50 SEMS2
Round Head
SquareNeck Bolt
M6x30
Round Head
SquareNeck Bolt
M6x50
3
1
15S62
16N17
17E14Rubber
U-Bolt
M6x85
Flanged Nut
M6
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Install
How to Install?
By following the instructions step by step you can proceed easily to install SELFSAT-H21D+ / H30D+ by
yourself or with the help of a professional antenna installer.
Before installing your antenna, you check that SELFSAT-H21D+ / H30D+ box contains all the items
listed above in the ‘Box Content’. In the event of any missing parts, please contact your distributor.
Step 1: Where to Install?
In order to receive a signal from the Satellite, SELFSAT-H21D+ / H30D+ is to be installed in an open
loop space (outside the house or the apartment), in the direction of the satellite towards the equator,
for which, you will need a compass to exactly orient SELFSAT-H21D+ / H30D+ toward the satellite
(Note: please take reference to the table of the Azimuth angles specied in the back pages of this manual)
Note
To ensure an accurate compass reading, stay away from large
metal objects, specically electrical cables and then make
multiple readings
Make sure that there are no obstacles in front of SELFSAT-H21D+ /
H30D+ which can decrease the signal reception quality, such as buildings, or trees (you may keep in
mind that trees will grow and may block the signal).
In order to be able to x and install your antenna easily you might choose an easily accessible place
without any potential danger for installation.
Think about the way you might pass your cable in a discreet way from the SELFSAT-H21D+ / H30D+
to your Set top Box. The antenna should not be too distant from your satellite receiver; a cable longer
than 30 meters can decrease the quality of the signal.
Bad Quality Singnal Reception
BAD!BAD!
7
Good Quality Singnal Reception
GOOD!GOOD!
Step 2: Installation Choice
Depending on the choice of installation position for the SELFSAT-H21D+ / H30D+, you can then
decide on the mounting type, all parts are included.
English
A) Table Stand Type (on a Horizontal Plain)
S2
B1
A1
N1
B1
B5
S2
S1
N1
S4
12
S5
S2
3
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B) Wall Mounting Type
N1
S5
S2
B1
A1
N1
2
S2
B2
S3
4
B6
12
S5
S2
3
B2
C) Window Type
S2
A1
N1
2
S2
B2
12
S5
S1
B4
B1
4
B6
S2
B3
N1
S4N1
S5
3
B2
S3
9
D) Clamp on Balcony Type
English
B5
S2
B1
A1
N1
2
S2
S3
B2
4
N1
B2
S5
B5
12
S5
S2
S6
B6
N1
S6
3
5
Step 3: Connecting the Antenna and the Set top box
Once you have installed the antenna in an open loop space and mounted the way you want it to be the
next step is to connect it all together.
In order to be able to watch your favorite satellite programs, you need to connect your satellite antenna
to a receiver by a cable.
The cable between the antenna and the Satellite receiver should not exceed 30m as it will decrease the
quality of the signal.
The use of a long or bad quality cable and not isolated jacks can cause a loss of the signal level, it would be
preferable to use an RG6 Coaxial cable (HF 17VATC or 19VATC cable), in order to minimize a signal loss.
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10
A) How to prepare the cable?
CONNECTOR COVER
15mm
8mm
F CONNECTOR
3mm
B) How to connect the cable to the antenna and the set top box?
One side
To Antenna
Other side
To receiver
Cable
11
It is important that the coaxial cable does not become damaged or Kinked
during the installation procedure.
Step 4: Antenna Pointing Menu
Once all connected, turn on the TV and the
Satellite receiver.
Select the Antenna Pointing Menu on your set
top box.
This image shows the Signal level and the
screen you will see on your TV.
Do not forget to choose “LNB : ON”
You will need someone to stay in front of the TV
to tell you when the signal is “good” while
you’re outside trying to adjust the antenna the
best way possible.
Antenna Pointing Menu
Satelite : ASTRA 1
Transponder : 23
LNB : ON
Polarisation : Horizontal
Frequency : 12640
Signal: 0
Step 5: Pointing and locating the Signal
The signal level and quality is indicated on the TV screen and will uctuate and change colour according to the adjustment & movement of the antenna while you are pointing & nding (azimuth, elevation
and Skew angle).
The level indicates the power of the signal and the colour is the signal reception quality from the
chosen satellite.
English
Antenna Pointing Menu
Satelite : ASTRA 1
Transponder : 23
LNB : ON
Polarisation : Horizontal
Frequency : 12640
Signal: 0
Once ne tuning is complete, and the signal is at its peak level with a good quality, you can stop
adjusting the antenna.
(Example of pointing & nding the signal)
In order to watch Canal+ through ASTRA1(19.2 East) from the city ‘Brest’ of France, you will see Skew
angle at -12.7, Elevation angle at 30, and Azimuth angle at 149.6 (in reference to the angle table on the
back page of this manual)
Antenna Pointing Menu
Signal:
Signal:
Signal:
90 Good
75 Not Sucient
55 Bad
S
N
< Skew >< Elevation >< Azimuth >
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12
Troubleshooting Check List for Initial Installation
If the signal is not found, be sure the receiver user manual and the antenna user manual have been
followed closely, check the following:
Make sure all cable connections are correct and each connection is seated/tightened properly
√
Inspect the inside of each cable connector for dirt or possible connector to case/shield short.
√
Verify the Azimuth, Elevation and Tilt angles for your location by ZIP code.
√
Make sure the Tilt and Elevation pointers are aligned correctly to the scales. Do not use washer or
√
bolt as reference.
Make sure the Tilt adjustment is not changed from the recommended setting for the antenna
√
location.
Remove existing TV-specic components, such as TV splitter, etc; reduce the installation to the basic
√
connections called out in this guide. Such components may not work with the satellite signal and
they may be in the wall where you can’t see them. When in doubt. Run RG6 cable directly to your
receiver
Make sure there are no obstructions (trees, buildings, windows, corner or overhang of your roof,
√
your body or hands) – the signal does not pass leaves, branches, glass, etc.
RG 6 cable with solid copper center conductor is highly recommended because it has much lower
√
DC voltage drop compared to RG 6 cable with a copper-coated, steel center conductor.
13
Standard RG 59 cable causes too much DC drop and signal drop; it can not be used to pass the
√
satellite signal. RG 6 coaxial cable must be used.
Some after-market, o-the-shelf add-on components may not be as advertised. They might not
√
work or could cause additional DC drops and signal amplitude attenuation. Remove such components. Go back to the basic connections called out in this manual and re-verify.
Make sure the satellite cable is connected to the “Sat In” jack, not the “Antenna In” jack, The
√
“Antenna In” jack at the back of the receiver is for o-air antenna input or cable TV input.
If all are done correctly but the signal is still not found. Change the Elevation adjustment of the
√
antenna slightly (±2°, then ±4°from the called-for setting) and repeat the procedure.
Make sure the Access Card from your receiver is fully inserted into the Access Card slot and oriented
√
correctly.
Loss of Signal / Rain Fade
●
The satellite signal may be lost temporarily due to unusually heavy rainfall. An optimally aligned
antenna, along with the shortest possible cable run, minimizes the chances of “rain fade.”
●
Make sure the antenna is mounted securely to prevent it from being blown out of alignment in a
heavy wind.
●
Heavy snow accumulation on the antenna may reduce the satellite signal strength, snow should be
swept away as sppn as possible.
●
Tree foliage growth into antenna’s line-of-sight to the satellite may result in gradual loss of picture.
English
Installation Using Long Cable
●
For installations where the RG 6 cable runs from the receuver(s) to the LNB far exceeds 100 feet (150
feet or more), as encountered in a commercial or multi-dwelling building, you need to use an AC
power booster module to bias the LNB.
●
You will also need an additional RF signal amplier to compensate the signal amplitude loss.
Otherwise, your antenna and receiver may not work properly and be subject to frequent outages in
adverse weather. Contact a professional concerning such installations.
Um was handelt es sich bei der SELFSAT-H21D+ / H30D+?
Die SELFSAT-H21D+ / H30D+ ist eine Satellitenantenne vom Typ Hornanordnung mit
doppelter Linear- Polarisation, die Signale von großen Satelliten empfangen kann und eine
normale Parabol-Antenne, wie es sie früher gab, ersetzen kann.
Da sie klein, unauällig und bedienungsfreundlich ist, kann sie innerhalb von wenigen
Minuten aufgestellt werden und als tragbare Antenne für sämtliche Arten des Satellitenempfangs verwendet werden.
Die SELFSAT-H21D+ / H30D+ kann sowohl für den Empfang frei zugänglicher als auch den
verschlüsselter Kanäle verwendet werden (wobei in diesem Fall ein Abonnement bei einem
Betreiber benötigt wird); sie kann auch alle Kanäle mit hochauösenden und deshalb
hervorragenden Fernsehbildern empfangen.
Um Näheres über Gebrauch und Installation zu erfahren, lesen Sie bitte die nun folgenden
Anweisungen und Installationshinweise sorgfältig durch.
Nutzen Sie zuhause mehr als einen Fernseher?
H21D2+
H30D2+
zwei eingebaute LNB Anschlüsse
Nehmen Sie einen SELFSAT mit mehrfachem Ausgang
Es ist möglich 2 Kanäle gleichzeitig mit der SELFSAT-H21D2+ / H30D2+ zu schauen
Wollen Sie 4 Kanäle gleichzeitig geniessen? Dies ist möglich mit der SELFSAT-H21D4+ / H30D4+
3
H21D4+
H30D4+
vier eingebaute LNB Anschlüsse
Sicherheitsanweisungen
Vor dem Gebrauch dieses Produkts lesen Sie bitte diese Bedienungsanleitung sorgfältig durch und
•
befolgen sie Installations-, Montage- und Ausrichtungsanweisungen genau.
Alle Anweisungen sollten befolgt werden, um technische Probleme zu vermeiden.
•
Jegliches elektrische oder magnetische Feld, das sich in der Nähe der SELFSAT-H21D+ / H30D+
•
bendet, kann zu schlechtem Empfang führen oder sogar dafür verantwortlich sein, dass das Gerät
vollständig vom Signal getrennt wird.
Bohren Sie den Kunststodeckel der Antenne, der diese vor Feuchtigkeit schützt, nicht an.
•
Gehen Sie vorsichtig mit der Antenne um, da jeglicher Stoß die Geräteelektronik beschädigt.
•
Önen Sie den Deckel nicht, jeglicher Reparatur-Versuch einer nicht entsprechend ausgebildeten
•
Person kann gefährlich sein und die Garantieansprüche erlöschen lassen.
Jegliches Hindernis (Gebäude, Bäume, etc.) blockiert den Empfang des Signals vom Satelliten an
•
die Antenne.
Malen Sie nichts auf den Antennendeckel oder fügen diesem irgendeine Substanz zu, da dies den
•
Empfang des Signals vom Satelliten blockiert.
Das Kabel zwischen der Antenne und dem Satellitenempfänger darf nicht länger als 30 m sein, da
•
dies zur Qualitätsminderung des zu empfangenden Signals führt.
Der Gebrauch von nichtisolierten Buchsen führt zum Verlust des Signalpegels.
•
Vergessen Sie nicht, die Antenne und die Halterung an die Kreuzpolarität anzupassen.
•
Ziehen Sie alle Antennenschrauben an, wenn Sie sämtliche Anpassungen vorgenommen haben.
•
Dieses Produkt enthält einen Universal-LNB, es ist untersagt, einen LNB hinzuzufügen, ihn
•
auszuwechseln oder zu verändern.
Um Näheres über die oben genannten Punkte oder sonstige weitere Informationen zu erfahren,
•
wenden Sie sich bitte an Ihren Händler oder den Kundendienst.
Germany
WARNUNG
Nicht korrekt oder an eine unpassende Struktur angebrachte Antennen sind leicht durch den
Wind zu beschädigen. Diese Schäden können sehr ernsthafter Natur und sogar lebensgefährlich sein. Der Eigentümer und Antennen-Installateur übernimmt die volle Verantwortung
dafür, dass die Installation strukturell in Ordnung ist, damit sie sämtliche Lasten tragen kann
(Gewicht, Wind und Eis) und gegen lecke Stellen vorschriftsmäßig abgedichtet ist. Der
Hersteller übernimmt aufgrund der vielen unbekannt variierenden Anwendungen keine
Haftung für Schäden, die durch ein Satellitensystem verursacht worden sind.
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