(B90/B70/B50/B30)
SELECTIC BOLERO B
(B90/B70/B50/B30)
SELECTIC BOLERO B
User Guide
(B9/B7/B5/B3)
SELECTIC LUNA B
Wireless models
Selectic Luna B9-M
Selectic Luna B9-P
Selectic Luna B9-SP
Selectic Luna B7-M
Selectic Luna B7-P
Selectic Luna B7-SP
Selectic Luna B5-M
Selectic Luna B5-SP
Selectic Luna B3-M
Selectic Luna B3-SP
CE mark applied
2017
2017
2017
2017
2017
2017
2017
2017
2017
2017
This user guide is valid for:
3
YOUR HEARING AID DETAILS
Model
c Selectic Luna B-M
c Selectic Luna B-P
c Selectic Luna B-SP
Earpiece
c Dome or SlimTip
c Classic earmold
Battery size
312
13
13
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
Your hearing care professional:
Your hearing aids have been developed by
Sonova – the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benets, simply
contact your hearing care professional.
5
CONTENTS
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Push button
9. Volume control
Further Information
10. Care and maintenance
11. Wireless accessories
12. Service and warranty
13. Compliance information
14. Information and description of symbols
15. Troubleshooting
16. Important safety information
6
8
10
11
12
14
16
18
19
20
23
26
28
30
34
36
6
1. QUICK GUIDE
Left & right hearing aid markings
Changing batteries
1
Blue marking for left
hearing aid.
Red marking for right
hearing aid.
Remove the
sticker from the
new battery
and wait two
minutes.
Selectic Luna B-M Selectic Luna B-P, B-SP
3
Selectic Luna B-M
Selectic Luna B-P, B-SP
Open the
battery door.
Place battery in the
battery door with the
“+” symbol facing
upwards.
2
7
On/Off
Push button
Volume control
The push button on your hearing
aid can have various functions.
Selectic Luna B-P and B-SP only:
To increase the volume, press the
volume control upwards. To decrease
the volume, press the volume control
downwards.
O
On
8
2. PARTS OF THE HEARING AID
The pictures below show the models described in this user
guide. You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing aid and if a volume control is present.
Possible earpieces for all models
Classic earmoldSlimTipDome
9
Battery door
AnchorEarpiece: Dome
(detachable)
Push button
Selectic Luna B-M
Tube
Push button
Selectic Luna B-P and B-SP
Hook / sound output
Classic earmold
(detachable)
Battery door
Volume control
10
3. LEFT & RIGHT HEARING AID MARKINGS
There is a red or blue marking to tell you if it is a left
or a right hearing aid.
Blue marking
for left
hearing aid.
Red marking
for right
hearing aid.
Selectic Luna B-M Selectic Luna B-P, B-SP
11
4. ON/OFF
The battery door is also the on/o switch.
1
2
Closed battery door =
hearing aid is on
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear
a start-up melody.
12
5. BATTERIES
Remove the
sticker from
the new
battery and
wait two
minutes.
Open the
battery door.
Place battery in the
battery door with the
“+” symbol facing
upwards.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
1 3
3
Selectic Luna B-M
Selectic Luna B-P, B-SP
2
13
Model
Selectic Luna
B-M
B-P, B-SP
Zinc air
battery
size
312
13
Color
marking on
package
brown
orange
IEC
code
PR41
PR48
ANSI
code
7002ZD
7000ZD
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (312 or 13) by:
• Checking “Your hearing aid details” on page 3.
• Checking the marking on the inner side of the
battery door.
• Checking the following table.
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
16.2 for further information on product safety.
14
6. PUTTING ON THE HEARING AID
6.1 Putting on the hearing aid with classic earmold
1
2
3
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
Place the hearing aid behind
your ear.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
15
6.2 Putting on the hearing aid with dome or SlimTip
1
2
3
Place the hearing aid behind
your ear.
Insert the earpiece into your
ear canal.
If there is an anchor attached
to the earpiece, tuck it into the
bowl of your ear to secure your
hearing aid.
16
7. REMOVING THE HEARING AID
7.1 Removing the hearing aid with classic earmold
1
2
Lift the hearing aid above the
upper part of your ear.
Grasp the earmold in your ear
and gently remove it.
Please try to avoid gripping the tube to remove the
hearing aid.
17
1
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.
In very rare cases, your earpiece can remain in your
ear canal when removing the hearing aid from the
ear. In the unlikely case that the earpiece does get
stuck in your ear canal, it is strongly recommended
to see a medical specialist for safe removal.
7.2 Removing the hearing aid with dome or SlimTip
18
8. PUSH BUTTON
The push button on your
hearing aid can have
various functions or is
not active. This depends
on the programming of
the hearing aid, which is
indicated in your
individual “Hearing aid
instructions”.
19
9. VOLUME CONTROL
Selectic Luna B-M and
B-SP only:
To increase the volume,
press the volume control
upwards. To decrease the
volume, press the volume
control downwards.
The volume control can
be disabled by the hearing
care professional.
20
10. CARE AND MAINTENANCE
Diligent and routine care of your hearing aid contributes
to outstanding performance and a long service life.
Please use the following specications as a guideline. For
further information regarding product safety, see
chapter 16.2.
General information
Before using hair spray or applying cosmetics, you should
remove your hearing aid from your ear, because these
products may damage it.
When you are not using your hearing aid, leave the
battery door open so that any moisture can evaporate.
Make sure that you always completely dry your hearing
aid after use. Store the hearing aid in a safe, dry and
clean place.
21
Your hearing aids are resistant to water, sweat and dust
under the following conditions:
• The battery door is fully closed. Ensure that no foreign
object such as hair is caught in the battery door when it
is closed.
• After exposure to water, sweat or dust, the hearing aid
is cleaned and dried.
• The hearing aid is used and maintained as described in
this user guide.
Hearing aids with the design-integrated Roger
receiver are also water resistant.
Hearing aids with an audio shoe and Roger X
receiver are not water resistant.
Use of your hearing aid around water can restrict
air ow to the batteries causing it to stop working.
Should your hearing aid stop working after coming
into contact with water, refer to the
troubleshooting steps in chapter 15.
22
Daily
Inspect the earpiece and tube for earwax and moisture
deposits. Clean the surfaces with a lint-free cloth or use
the small brush provided in the hearing aid hard case.
Never use cleaning agents such as household detergents,
soap, etc. for cleaning your hearing aid. It is not
recommended to rinse these parts with water, risk for
lodging in the tube. If you need to clean your hearing aid
intensively, ask your hearing care professional for advice
and information on lters or drying capsules.
Weekly
Clean the earpiece with a soft, damp cloth or with a
special cleaning cloth for hearing aids. For further
maintenance or cleaning instructions, please see your
hearing care professional.
Monthly
Inspect your hearing tube for color changes, hardening, or
cracks. In the case of such changes, the hearing tube has
to be replaced. Please see your hearing care professional.
23
11. WIRELESS ACCESSORIES
A range of compatible accessories are available for you to
use with your hearing aid.
11.1 Connecting to audio sources and remote control
* The ComPilot II with neckloop or ComPilot Air II with clip to attach to clothing. They also have
basic remote control functionalities. For advanced control they can be used with the
RemoteControl App.
** Audio sources (e.g. MP3 Player, computer, laptop, tablet) can be connected to the streaming
device via Bluetooth or audio cable.
*** Clipped onto the speaker’s clothing for better understanding over distance.
Cell phone
streaming device*
EasyCall II
with cell phone
RemoteMic***
MP3 Player/
Audio source**
TVLink II connected to TV
PilotOne II
remote control
DECT II phone
24
The Roger portfolio provides an outstanding microphone
performance to help you better understand in noise and
over distance. With Roger you can benet from:
• understanding every word in a noisy situation e.g.
restaurants, public areas and over distance
• discreet design
• speech transmission directly to your hearing aids with
attached receiver or via your body-worn receiver
11.2 Communication in noise and over distance
25
Microphone*
Body-worn receiver option
* Some Roger microphones also support input from audio
sources via Bluetooth® or cable.
Bluetooth® is a registered trademark owned by the
Bluetooth SIG, Inc.
Behind-the-ear receiver option
26
12. SERVICE AND WARRANTY
Local warranty
Please ask the hearing care professional, where you
purchased your hearing aid, about the terms of the
local warranty.
International warranty
Sonova AG oers a one year limited international
warranty, valid starting from the date of purchase.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but not
accessories such as batteries, tubes, earmolds and
external receivers. The warranty only comes into
force if a proof of purchase is shown.
The international warranty does not aect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.
27
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their oce.
Serial number
(left side):
Serial number
(right side):
Date of purchase:
Authorized hearing care
professional (stamp/signature):
28
Europe:
Declaration of Conformity
Hereby Sonova AG declares that this product meets the
requirements of the Medical Devices Directive 93/42/EEC as well
as the Radio Equipment Directive 2014/53/EU. The full text of
the EU Declaration of Conformity can be obtained from the
manufacturer or the local Phonak representative whose
address can be taken from the list on www.phonak.com
(Phonak worldwide locations).
13. COMPLIANCE INFORMATION
29
Antenna type
Operation frequency
Occupied bandwidth
(99% BW)
Modulation
Channel
Operating range
Use case
Magnetic eld strength
@ 1 m
Integrated ferrite coil
antenna (inductive)
10.6 MHz
approx. 500 kHz
DQPSK
Single channel radio
18 cm (7”)
Streaming of audio or
command signal to
receiving hearing aid on
the other ear
–4 dBµA/m
Radio information of your wireless hearing aid
30
With the CE symbol, Sonova AG conrms that
this product – including accessories – meets the
requirements of the Medical Devices Directive
93/42/EEC as well as the Radio Equipment
Directive 2014/53/EU. The numbers after the
CE symbol correspond to the code of certied
institutions that were consulted under the
above-mentioned directives.
This symbol indicates that the products
described in these user instructions adhere to
the requirements for an applied part of Type B
of EN 60601-1. The surface of the hearing aid is
specied as an applied part of Type B.
Indicates the medical device manufacturer, as
dened in EU Directive 93/42/EEC.
14. INFORMATION AND DESCRIPTION
OF SYMBOLS
31
During transportation keep dry.
This symbol indicates that it is important for
the user to read and take into account the
relevant information in these user guides.
This symbol indicates that it is important for
the user to pay attention to the relevant
warning notices in these user guides.
Important information for handling and
product safety.
32
Operating
conditions
The product is designed such that it functions
without problems or restrictions if used as
intended, unless otherwise noted in these user
guides. The hearing aids are classied IP68 (depth
of 1 meter for 60 minutes) and designed to be
used in all daily life situations. Therefore you do
not have to worry about getting the hearing
aids exposed to a rain shower or sweat. However,
the hearing aid is not intended to be used in
water activities that includes chlorinated water,
soap, salt water or other liquids with a
chemical content.
Indicates the manufacturer’s serial number so that
a specic medical device can be identied.
Indicates the manufacturer’s catalogue number so
that the medical device can be identied.
33
Temperature during transportation
and storage: –20° to +60° Celsius
(–4° to +140° Fahrenheit).
Humidity during transportation: Up to 90%
(non condensing).
Humidity during storage: 0% to 70%, if not in
use. See instruction in chapter 16.2 regarding
drying the hearing aid after use.
Atmospheric pressure: 200 hPA to 1500 hPa
The symbol with the crossed-out garbage bin
is to make you aware that this hearing aid
may not be thrown away as normal
household waste. Please dispose of old or
unused hearing aids, at waste disposal sites
intended for electronic waste, or give your
hearing aid to your hearing care professional
for disposal. Proper disposal protects the
environment and health.
34
15. TROUBLESHOOTING
If the problem persists, contact you hearing care
professional for assistance
Causes
Dead battery
Blocked speaker/earpiece
Battery not inserted correctly
Hearing aid switched o
Hearing aid not inserted correctly
Earwax in ear canal
Volume too loud
Low battery
Speaker/earpiece blocked
Volume too low
Physical hearing condition
has changed
Indication for low battery
Moisture on battery or
hearing aid
Problem
Hearing aid not functioning
Hearing aid whistles
Hearing aid not loud enough
or distorted
Hearing aid plays two beeps
Hearing aid switches on & o
(intermittent)
35
What to do
Change battery (chapter 1 + 5)
Clean speaker opening/earpiece
Insert battery correctly (chapter 1 + 5)
Switch hearing aid on by completely closing the battery door
(chapter 4)
Insert hearing aid correctly (chapter 6)
Contact your ENT/GP or hearing care professional
Decrease volume (chapter 8 + 9)
Change battery (chapter 1 + 5)
Clean speaker opening/earpiece
Turn volume up if volume control available (chapter 8 + 9)
Contact you hearing care professional
Change battery within the next 30 minutes (chapter 1 + 5)
Wipe battery and hearing aid with dry cloth
36
Please read the information on the following pages before
using your hearing aid.
A hearing aid will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions. Infrequent use of a hearing aid does not
permit a user to attain full benet from it. The use of a
hearing aid is only part of hearing habilitation and may
need to be supplemented by auditory training and
instruction in lipreading.
16. IMPORTANT SAFETY INFORMATION
The intended use of
hearing aids is to amplify
and transmit sound to the
ears and hereby
compensate for impaired
hearing. The hearing aids
(specially programmed for
each hearing loss) must
only be used by the
intended person. They
should not be used by any
other person as they could
damage hearing.
Changes or modications
to the hearing aid that
were not explicitly
approved by Sonova AG
are not permitted. Such
changes may damage your
ear or the hearing aid.
Do not use the hearing
aids in explosive areas
(mines or industrial areas
with danger of explosions,
oxygen rich environments
or areas where ammable
anesthetics are handled).
Hearing aid batteries are
toxic if they are swallowed!
Keep out of reach of
children, individuals with
cognitive impairment, and
pets. If batteries are
swallowed, consult your
physician immediately!
16.1 Hazard warnings
37
If you feel pain in or
behind your ear, if it is
inamed or if skin
irritation and accelerated
accumulations of earwax
occur, please check with
your hearing care
professional or physician.
In very rare cases, the
dome can remain in your
ear canal when removing
the hearing tube from the
ear. In the unlikely case
that the dome does get
stuck in your ear canal, it is
strongly recommended to
see a physician for safe
removal.
Hearing programs in the
directional microphone
mode reduce background
noises. Please be aware
that warning signals or
noises coming from
behind, e. g. cars, are
partially or entirely
suppressed.
This hearing aid is not for
children below 36 months.
It contains small parts that
can cause choking, if
swallowed by children.
Keep out of reach of
children, individuals with
cognitive impairment, and
pets. If swallowed, consult
a physician or hospital
immediately.
Do not make a wire
connection from your
hearing aid to any external
audio sources like radio
etc. That could cause
injuries on your body
(electric shock).
38
The following is only
applicable for persons with
active implantable medical
devices (i.e. pacemakers,
debrillators, etc.):
Keep the wireless hearing
aid at least 15 cm
(6 inches) away from the
active implant. If you
experience any interference,
do not use the wireless
hearing aids and contact
the manufacturer of the
active implant. Please, note
that interference can also
be caused by power lines,
electrostatic discharge,
airport metal detectors etc.
Keep magnets (i.e. battery
handling tool, EasyPhone
magnet, etc.) at least
15 cm (6 inches) away
from the active implant.
If using a Sonova AG/
Phonak AG manufactured
wireless accessory, consult
the chapter “Important
safety information” in your
wireless accessory user
guide.
Hearing aids should not be
tted with domes / wax
protection systems when
used by clients with
perforated eardrums,
inamed ear canals or
otherwise exposed middle
ear cavities. In these cases,
we recommend the use of
a custom earpiece. In the
unlikely case that any part
of this product should
remain in the ear canal, it
is strongly recommended
to see a medical specialist
for safe removal.
•
•
39
•
Selectic hearing aids are
water resistant and not
waterproof. They are
designed to withstand
normal activities and
occasional accidental
exposure to extreme
conditions. Never immerse
your hearing aid in water!
Selectic hearing aids are not
specically designed for
extended periods of water
submersion on a continual
basis, that is worn in
activities such as swimming
or bathing. Always remove
your hearing aid before
these activities, as the
hearing aid contains
sensitive electronic parts.
Never wash the
microphone inputs. Doing
so could cause it to lose its
special acoustic features.
Protect your hearing aid
from heat (never leave near
a window or in the car).
Never use a microwave or
other heating devices to
dry your hearing aid. Ask
your hearing care
professional about suitable
drying methods.
The dome should be
changed every three
months or when it
becomes sti or brittle.
This is to prevent the dome
from detaching from the
40
16.2 Information on product safety
Always use new batteries
for your hearing aid. In
case a battery is leaking,
replace it immediately with
a new one to avoid any
skin irritation. You can
return used batteries
to your hearing care
professional.
The batteries used in these
hearing aids should not
exceed 1.5 Volts. Please do
not use silver-zinc or Li-ion
(lithium-ion) rechargeable
batteries as these may
cause severe damage to
your hearing aids. The table
in chapter 5 explains
exactly which type of
battery your particular
hearing aids require.
41
tube spout during insertion
into or removal from the
ear.
When you are not using
your hearing aid, leave the
battery door open so that
any moisture can
evaporate. Make sure that
you always completely dry
your hearing aid after use.
Store the hearing aid in a
safe, dry and clean place.
Do not drop your hearing
aid! Dropping onto a hard
surface can damage your
hearing aid.
Remove the battery if
you are not using your
hearing aid for a long
period of time.
Special medical or dental
examination including
radiation described below,
may adversely aect the
correct functioning of your
hearing aids. Remove and
keep them outside the
examination room/area
before undergoing:
Medical or dental
examination with X-ray
(also CT scan).
Medical examinations with
MRI/NMRI scans, generating
magnetic elds.
Hearing aids don’t need to
be removed when passing
security gates (airports
etc.). If X-ray is used at all,
it will be in very low doses,
and will not aect the
hearing aids.
Do not use your hearing
aid in areas where
electronic equipment
is prohibited.
•
•
42
43
NOTES
Manufacturer:
Sonova AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
029-0489-02/V2.00/2017-06/FO © 2017 Sonova AG All rights reserved
Your hearing care professional:
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