Seiko MP-B30 operation manual

USER'S GUIDE

Thermal Printer

MP-B30 SERIES

Read this USER'S GUIDE carefully before using the printer. Keep this USER'S GUIDE in a place where it can be accessed quickly.

MP-B30 SERIES THERMAL PRINTER USER'S GUIDE

Rev.01 March 2019 Rev.02 May 2019

Copyright 2019 by Seiko Instruments Inc.

The information contained herein is the property of SII and shall not be reproduced in whole or in part without prior written approval of SII.

SII reserves the right to make changes in the specifications and materials contained herein without notice and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical, arithmetic, and listing errors.

is a trademark of Seiko Instruments Inc.

Apple®, iPhone®, iPad®, iPod® are trademarks of Apple Inc.

Bluetooth® is a registered trademark of Bluetooth SIG, Inc.

The N mark is a trademark or registered trademark of NFC Forum,Inc. in the United States and in other countries.

Android

is a trademark of Google LLC.

IOS is a trademark or registered trademark of Cisco in the U.S.

and other countries and is used under license.

All other trademarks are the properties of their respective companies.

Applicable EC Directive and Standards

Product: Thermal Printer MP-B30-Bx

Directive: Title

2014/53/EU Radio Equipment Directive 2011/65/EU (Commission Delegated Directive (EU) 2015/863) Restriction of the use of certain hazardous substances (RoHS) Directive

Standards

EN 301 489-1 EN 301 489-17 EN 300 328 EN 62368-1 EN 50581

Product: Thermal Printer MP-B30-Wx

Directive: Title

2014/53/EU Radio Equipment Directive 2011/65/EU (Commission Delegated Directive (EU) 2015/863) Restriction of the use of certain hazardous substances (RoHS) Directive

Standards

EN 301 489-1 EN 301 489-17 EN 300 328 EN 301 893 EN 301 440 EN 62368-1 EN 50581 EN 50566

Restrictions: Operations in 5150-5350 MHz band is for indoor use only.

This product may be used in following all EU and EFTA countries: EU

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Netherlands, United Kingdom

EFTA

Iceland, Norway, Switzerland, Liechtenstein

Product: AC adapter PW-F1215-W1

Directive: Title

2014/30/EU EC Electromagnetic Compatibility Directive 2014/35/EU EC Low Voltage Directive 2011/65/EU (Commission Delegated Directive (EU) 2015/863) Restriction of the use of certain hazardous substances (RoHS) Directive

Standards

EN 55032 Class B EN 61000-3-2 EN 61000-3-3 EN 55024 EN 60950-1 EN 50581

Product: AC adapter PW-D0940-W2

Directive: Title

Standards

EN 55032 Class B EN 61000-3-2 EN 61000-3-3 EN 55024 EN 60950-1 EN 50581

Product: Battery Charger PWC-A071-A1

Directive: Title

2014/30/EU EC Electromagnetic Compatibility Directive 2011/65/EU (Commission Delegated Directive (EU) 2015/863) Restriction of the use of certain hazardous substances (RoHS) Directive

Standards

EN 55032 Class A EN 61000-3-2 EN 61000-3-3 EN 55024 EN 50581

Product: Battery Charger PWC-A074-A1

Directive: Title

2014/30/EU EC Electromagnetic Compatibility Directive 2011/65/EU (Commission Delegated Directive (EU) 2015/863) Restriction of the use of certain hazardous substances (RoHS) Directive

Standards

EN 55032 Class A EN 61000-3-2 EN 61000-3-3 EN 55024 EN 50581

Federal Communications Commission (FCC) compliance statement

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.

Industry Canada (IC) compliance statement

This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Restrictions: Operations in 5150-5350 MHz band is for indoor use only.

RF exposure compliance

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Applied to only Bluetooth model: contains FCC ID: QOQBT121 contains IC: 5123A-BGTBT121

Applied to only WLAN model: contains FCC ID: 2ADXS-WFM60-SFP2501 contains IC: 12641A-WFM6SFP2501

1. INTRODUCTION

This manual describes how to handle MP-B30 series thermal printer (hereinafter referred to as printer), battery pack, AC adapter, AC cable, cradle, car charger, and battery charger.

Read through "2 SAFETY PRECAUTIONS" and "3 OPERATING PRECAUTIONS" carefully before using the products, and handle them safely and properly. Keep this manual in a place where it can be accessed quickly.

This manual consists of the following sections.

1. INTRODUCTION ........................................................................................................... 1

2. SAFETY PRECAUTIONS .............................................................................................. 2

3. OPERATING PRECAUTIONS....................................................................................... 7

4. PREPARATION ............................................................................................................ 11

5. IDENTIFYING MODEL TYPE ...................................................................................... 13

6. EACH PART OF PRINTER.......................................................................................... 14

7. LED INDICATION OF PRINTER ................................................................................. 16

8. INSTALLING BATTERY PACK .................................................................................... 20

9. LOADING THERMAL PAPER ..................................................................................... 23

10. TEST PRINT ................................................................................................................ 27

11. FUNCTION SETTINGS ............................................................................................... 32

12. CONNECTING TO HOST DEVICE ............................................................................. 35

13. INSTALLING BELT CLIP / SHOULDER STRAP ......................................................... 39

14. CHARGING BATTERY PACK ..................................................................................... 44

15. CHARGING BY CRADLE ............................................................................................ 49

16. CHARGING BY CAR CHARGER ................................................................................ 53

17. CHARGING BY BATTERY CHARGER ....................................................................... 59

18. PRINTER MAINTENANCE.......................................................................................... 66

19. TROUBLESHOOTING ................................................................................................ 67

20. SPECIFICATIONS ....................................................................................................... 68

21. ACCESSORIES AND CONSUMABLE PARTS ........................................................... 73

22. MS SETTINGS LIST .................................................................................................... 74

2. SAFETY PRECAUTIONS

In this SAFETY PRECAUTIONS, the following symbols are used to ensure safe and proper use of products and prevent from damaging devices.

WARNING

CAUTION

 About symbols

The symbol indicates information which you should pay attention to (including danger and warnings).

The symbol indicates information about prohibited procedures.

indicates "Disassembly is prohibited."

Failure to follow the instructions marked with this symbol could result in severe personal injury or death.

Failure to follow the instructions marked with this symbol could result in minor personal injury or property damage.

The symbol indicates information about obligated or instructed procedures.

indicates "Unplug the power plug from the outlet."

OPERATING PRECAUTIONS

The "products" shall collectively mean the printer, the battery pack, the AC adapter, the AC cable, the cradle, the car charger, and the battery charger.

WARNING

Never attempt the following. Failure to follow the instructions leads to fire, electric shock, or accident.

DO NOT disassemble or reconstruct the products.

Take care not to spill liquid on the products.

DO NOT touch the products with wet hands.

DO NOT insert any foreign objects such as a piece of metal or any liquid into the products.

Keep the terminals of the products, power connector, AC plug, DC plug, and cigar plug away from dust and metal objects.

DO NOT touch the terminals of the products, power connector, AC plug, DC plug, and cigar plug. To avoid short circuits, prevent terminals of the products, power connector, AC plug, DC plug, and cigar plug from touching any conductor such as metal.

Make sure that the AC plug, DC plug, and cigar plug are securely plugged in when using the products.

DO NOT damage the AC cable, AC plug, DC plug, and cigar plug. DO NOT bend, pull, twist the cable forcibly or place heavy stuff on it.

Use the printer only with the specified battery pack, specified AC adapter, specified AC cable, specified cradle, and specified car charger.

Use the AC adapter only for the specified printer or specified battery charger.

DO NOT connect any AC cable other than specified with the AC adapter.

Use the battery charger only with the specified battery pack, specified AC adapter and specified AC cable.

DO NOT connect the car charger to the battery charger.

DO NOT use the AC adapter and the car charger at a voltage other than the specified voltage.

DO NOT charge the battery pack by any printer or battery charger other than the specified printer or specified battery charger.

Be sure to charge the battery pack under the specified temperature range. Otherwise, it may cause leakage, overheating, rupture, or fire.

DO NOT expose the battery pack in a fire or heat it.

DO NOT leave the battery pack under high temperature conditions such as in scorching heat, inside a car, or near a fire. Otherwise, it may cause leakage, overheating, rupture, or fire.

DO NOT apply strong impact to the battery pack with a hammer or nail, and DO NOT crush it.

DO NOT print out during a vehicle driving. Ejected thermal paper may hinder a vehicle driving.

Be sure to observe the following instructions. Failure to follow the instructions may lead fire, electric shock, or accident.

Be sure to use only in countries where the products meet the regulations. Using non-compliant products may endanger the safety of products or be considered against regulations.

Be sure to hold the plug when unplugging the AC cable, DC cable, or cigar plug from the outlet.

Make sure to turn off the printer before connecting the AC adapter. After plugging the DC plug of AC adapter, plug the AC plug to an outlet.

Make sure to turn off the printer before connecting the car charger. After plugging the DC plug of the car charger, plug the cigar plug to a car accessory socket.

Make sure to turn off the printer when installing/removing the battery pack.

Make sure to unplug the AC plug from the outlet after using the battery charger. And make sure to remove the battery pack from the battery charger.

Make sure to unplug the cigar plug from the car accessory socket after using the car charger.

Procedures to take when in trouble

Follow the instructions in the following cases. Failure to follow the instructions may lead fire, electric shock, or accident.

Turn off the printer, and unplug the AC plug from the outlet in any of the following cases. (In the case of using the car charger, unplug the cigar plug from the car accessory socket.) And then, remove the battery pack.

◆

Abnormal status continues.

◆ The products are giving off an unusual smell, smoke, excessive heat or unusual noise.

◆ A piece of metal, water or other foreign objects get into the products.

◆ The case is broken.

When the cable of the AC adapter or AC cable is damaged, unplug the AC plug from the outlet. DO NOT use a damaged AC adapter or AC cable.

When the cable of the car charger is damaged, unplug the cigar plug from the car accessory socket. DO NOT use the car charger which has damaged cable.

In any of the following cases, remove the battery pack from the printer or battery charger. Then, stop using the battery pack and never put it close to fire.

◆

The battery pack is giving off an unusual smell, smoke or excessive heat.

◆ The case is broken.

◆ Liquid is leaking.

When leaking liquid from battery pack gets into your eyes, flush them immediately with clean water and see a doctor immediately.

Otherwise it may cause vision loss.

When leaking liquid from battery pack contacts your skin or clothing, flush them immediately with clean water.

For wireless communication

Observe the following instructions.

Always turn off the printer in areas or regions where its use is prohibited, such as in an airplane.

The printer may affect medical or other electronic devices. Obtain information and data concerning influence due to radio interference from each device manufacturer or dealer.

CAUTION

Observe the following instructions. Failure to follow the instructions may lead fire, electric shock, or accident.

Turn off the printer and unplug the AC plug from the outlet when not in use for a long time or before maintenance. And remove the battery pack from the printer or battery charger.

DO NOT use or store the products in the following locations:

Locations exposed to direct sunlight or high temperature such as in a car.

◆

◆ Locations exposed to high humidity, a lot of dust, and liquid.

◆ Locations subject to strong vibration, or unstable locations.

DO NOT cover the products with a cloth when in use.

NEVER touch the thermal head immediately after printing because it may get hot. Be sure to allow it to cool down before clearing a paper jam or cleaning the head.

The printer has 2 paper cutters on the paper outlet: one is on the printer side, and the other is on the paper cover side. DO NOT touch the cutters directly with hands. Especially, be careful not to touch the exposed cutters while the paper cover is open.

Keep loose objects such as long hair away from the printer while the printer operates. When they fall into the printer, it may cause personal injury or damage the printer.

To prevent the battery pack from dropping off, be sure to install and fix it securely to the printer or battery charger. Dropped battery pack may cause personal injury or malfunction.

Be sure to install the shoulder strap to the printer securely when using it. Dropped printer may cause personal injury or malfunction.

Avoid the direct skin contact with the battery pack while using the belt clip or shoulder strap. Prolonged skin contact may cause low-temperature burns.

Keep the products away from infants and children.

3. OPERATING PRECAUTIONS

Be careful of the following precautions and use the products properly in order to deliver and maintain the full performance of the products.

 Using Products

Precautions for use environment

◆ Be careful not to drop or bump the products on a hard surface.

◆ DO NOT install the products in direct sunlight.

◆ Be careful about the ambient temperature and humidity.

Suitable environment for the use of the printer is as follows:

Range of the temperature Range of the humidity

Printing -20°C to 55°C

(-4°F to 131°F)

Charging 0°C to 40°C

(32°F to 104°F)

See "20 SPECIFICATIONS" for the guranteed humidity range at each temperature.

◆ DO NOT install the products near devices that generate strong magnetism such as a copy machine

motor.

◆ DO NOT install the products in a location that is subject to corrosive gas, siloxane and so on.

◆ DO NOT connect the AC adapter or AC cable to the same outlet with devices that generate noise.

10%RH to 90%RH (Non condensing)

Precautions on use and operation

◆ DO NOT print without the thermal paper.

◆ DO NOT use thermal papers taped together.

◆ NEVER forcibly pull out the thermal paper by hand with the thermal paper loaded.

◆ DO NOT open the paper cover during printing.

◆ DO NOT touch the thermal paper during printing. Covering the paper outlet or pulling out the

thermal paper when ejecting may cause a paper jam or line feed failure.

◆ DO NOT connect or disconnect the USB cable during printing or communication.

DO NOT touch the USB cable plug during printing.

◆ When handling the printer, be aware of static electricity. When the static electricity is discharged,

this could cause a USB communication failure. When this problem occurs, disconnect the USB plug that is connected to the host device and wait a few seconds before connecting it again.

◆ DO NOT remove the battery pack or AC adapter during printing or communication.

◆ If the printer suspends printing because the battery remaining capacity becomes low, connect the

AC adapter and resume printing or communication.

◆ DO NOT use the thermal head when it is wet. Doing so may damage the printer.

◆ Printing under low temperature environment or printing at a high print rate might cause unclear

printing or generate loud sound. This is not a failure in the printer but an inherent paper phenomenon.

◆ Continuous printing with high print rate might cause temporarily stop printing by temperature

detection of the printer. Printing resumes when the printer's temperature cools down. When this error occurs and "Data Discard Selection When Error Occurs" in the Function Settings is "Enable", the print data transmitted during the error is discarded.

◆ In low temperature, the usable operating time of the printer may be shortened due to the

characteristics of the battery pack.

◆ The indicator of battery remaining capacity shown in the POWER LED is for reference. The battery

level may be significantly changed depending on the printer operation, so charge the battery pack before the battery becomes low.

◆ The battery pack should be charged at 0°C to 40°C (32°F to 104°F).

◆ The charging time depends on the ambient temperature and the voltage level of the battery pack.

Normally, when using the printer or battery charger "PWC-A071-A1", it takes about 4 hours to complete charging after running down the battery pack. When using the quad battery charger "PWC-A074-A1", it takes about 5 hours.

◆ The battery pack, AC adapter and car charger may get a little hot when in use. This is normal and

not a malfunction.

◆ After using the battery charger, unplug the AC plug from the outlet. And make sure to remove the

battery pack from the battery charger.

◆ Always use the specified thermal paper. See "21 ACCESSORIES AND CONSUMABLE PARTS" for

details.

◆ DO NOT touch the thermal head directly. Doing so may result in poor printing quality due to the dirt

or damage by the static electricity.

◆ NEVER touch the thermal head, paper sensor, or platen roller directly while opening the paper

cover to install the thermal paper. Doing so may cause injury or other accidents.

◆ The printer has 2 paper cutters on the paper outlet: one is on the printer side, and the other is on

the paper cover side. DO NOT touch the cutters directly with hands. Especially, make sure not to touch the exposed cutters while the paper cover is open.

◆ Be careful not to get your fingers or hands caught in the printer when opening or closing the paper

cover.

◆ The AC adapter and car charger are only for charging. Even when the AC adapter or car charger is

connected to the printer, the printer cannot print without the battery pack.

◆ Charging the battery pack by the car charger is possible while the car engine is running or in the

accessory position. Ensure that the car battery remaining capacity is sufficient before using the car charger in accessory position.

◆ After using the car charger, be sure to unplug the cigar plug from the car accessory socket.

◆ DO NOT print out during a vehicle driving. Ejected thermal paper may hinder driving of the vehicle.

◆ DO NOT drop or insert any foreign objects such as clips, pins, and screws in the internal parts or

slot of the products.

◆ DO NOT drop any liquid or spray a solvent to the products.

◆ NEVER use sharp object such as pen tip to push the switch on the operation panel.

◆ Make sure not to injure your body or other objects by the plate edge.

◆ When something goes wrong with the printer during use, stop using it immediately, and remove the

battery pack. And then, unplug the AC plug or cigar plug from the outlet or car accessory socket.

◆ NEVER disassemble the printer without a serviceman.

Precautions for Wireless communication

◆ When using the Bluetooth interface, the communication may become unstable due to the influence

from external radio waves. This is based on Bluetooth specification which is a wireless communication standard.

◆ The Bluetooth model operates in the 2.4 GHz frequency range. The Wireless LAN model using

IEEE802.11b/g/n operates in the 2.4 GHz frequency range, and IEEE802.11a/n operates in the 5 GHz frequency range. So if these models are used around other wireless LAN or any equipment using the same frequency range such as a microwave oven, radio frequency interference may occur, and the communication may become unstable. When it happens, turn off the interfering equipment or increase the distance. Alternatively, shorten the distance between the host device and the printer as much as possible.

◆ When operating the Wireless LAN model using IEEE 802.11a/n, the printer may stop

communication temporarily before outputting radio wave to the target channel not to affect the weather radar, air traffic control radar or others. This is to monitor the presence of radar waves for a certain time. If the printer detects radio waves such as radar during operation, it may switch to another channel.

Precautions for maintenance

◆ Clean the products' cases using a soft and lint-free cloth. DO NOT use alcohol or other solvent.

◆ Before using, clean the terminals using a dry, soft, and lint-free cloth when they are dirty. If the

terminals are dirty, it may cause contact failure.

◆ When cleaning the thermal head, always wipe it with a cotton swab or other soft material.

Precautions for storing

◆ Turn off the printer when not in use.

In addition, when the printer is not used for a long time,

• Remove the battery pack from the printer. If not, it will cause overdischarge, and the battery pack will not be usable even after it is charged.

• Unplug the AC plug from the outlet.

• Set thermal paper to protect the platen.

◆ When the printer is not used for a long time, store the battery pack in a cool place. Avoid long-term

storage in a fully charged state as much as possible because it may shorten the life span of the battery pack.

 Thermal Paper Handling

◆ Store the thermal paper in a cool, dry, and dark place.

◆ DO NOT rub the thermal paper with hard objects.

◆ DO NOT leave the thermal paper near organic solvents.

◆ DO NOT allow PVC film, erasers, or adhesive tape to touch the thermal paper for long periods.

◆ DO NOT stack the thermal paper with diazo copies immediately after copying.

◆ DO NOT use chemical glue.

 Precautions on Discarding

When discarding used products, discard them according to the disposal regulations and rules of each district.

 Notation

The following 2 types of notation are used throughout this manual to denote operating precautions and items to remember besides the symbols shown in "2 SAFETY PRECAUTIONS":

NOTE

Operating Precautions

◆

This box contains items that may lead to a malfunction or deterioration of performance when not followed.

HINT

Items to Remember

•

This box contains helpful hints to remember when using the products.

4. PREPARATION

Make sure that the printer and its accessories are contained. Keep the package and packing materials for future transportation or long-term storage.

Printer Battery Pack

AC Adapter USB Cable

Belt Clip Sample Thermal Paper

Quick Start Guide Safety Precautions

The available accessories are shown below. See "20 SPECIFICATIONS" and "21 ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products listed on these references.

Battery Pack* Battery Charger Quad Battery Charger

AC Adapter*

AC Adapter for Quad Battery

Charger

AC Cable

Cradle Car Charger USB Cable*

Shoulder Strap Strap Attachment Belt Clip*

*: It is included with the printer at the factory shipment.

5. IDENTIFYING MODEL TYPE

The printer model is identified as follows:

MP-B30-x02JK1x

Series Name

Interface B: Bluetooth + USB W: Wireless LAN + USB

Country/Region* U: USA, Canada E: EU, EFTA, Turkey J: Japan

*: Th e W ireles s LAN model only.

6. EACH PART OF PRINTER

10b

10a

1 POWER Switch

The POWER Switch turns the power on or off. The POWER LED lights when turning on the power. To turn off the power, hold down the switch for longer than 1 second.

2 FEED Switch

The FEED Switch operates paper feed. When holding down the switch for a few seconds, the printer feeds the thermal paper continuously for the period of held. In the mark mode, form feed (paper feed until mark detection) is performed by pressing this switch once.

3 ERROR LED

The ERROR LED lights when something is wrong with the printer. For more details, see "7 LED INDICATION OF PRINTER".

4 POWER LED

The POWER LED lights when turning on the power. For more details, see "7 LED INDICATION OF PRINTER".

5 WIRELESS LED

The WIRELESS LED shows the connection status of wireless communication (Bluetooth / Wireless LAN). For more details, see "7 LED INDICATION OF PRINTER".

10 Paper outlet

Thermal paper is ejected from here. Two paper cutters are installed: one is on the printer side, and the other is on the paper cover side (10a, 10b). Be careful not to touch these paper cutters.

11 Paper holder

The paper holder holds the thermal paper.

12 Thermal head

The thermal head prints data on the thermal paper. NEVER touch the thermal head with hands immediately after printing because it may get hot.

13 Lock arm

The arm moves when opening and closing the paper cover. DO NOT touch because the tip is sharp.

14 Platen

The platen brings the thermal paper into contact with the thermal head. The platen rotates to feed the paper.

15 Paper sensor

The sensor detects thermal paper presence or mark.

6 Power connector

The connector is for charging with AC adapter or car charger.

7 USB connector

The connector is for using USB interface.

8 Paper cover open button

The button is for opening the paper cover.

9 Paper cover

The platen is released from the thermal paper when opening this cover. Open this cover when replacing the thermal paper or cleaning the thermal head.

16 N mark (Only for MP-B30-B02JK1)

This mark indicates the position of the NFC tag. By bringing an NFC-enabled terminal to this mark closer, it is easy to connect the terminal and the printer.

17 Battery pack compartment

The battery pack is installed here.

18 Belt clip installation hole

The belt clip or shoulder strap is installed here for carrying the printer.

19 Charging terminal

The terminal is for charging the battery pack by using the optional cradle. DO NOT touch this charging terminal.

7. LED INDICATION OF PRINTER

 LED Indication of Printer

The 3 LEDs of the printer show the printer status.

• ERROR LED and POWER LED : Table 7-1 Printer Status

• WIRELESS LED : Table 7-2 Bluetooth / Wireless LAN Status

Table 7-1 Printer Status

Description Printer Status

ERROR LED POWER LED

Color

Lighting

Pattern

Color

Lighting

Pattern

Power

Pause - Off - Off

Charging (in power off charging mode)

Battery remaining capacity level 1: Full

Battery remaining capacity level 2: Middle

Battery remaining capacity level 3: Low

Battery remaining capacity level 4: Empty

Charging (in power on charging mode)

Charging battery temperature error

Connected to AC adapter only / car charger only

- Off Orange On

Shows "Error status"

Red On

Red Blink-2

Red Blink-3

Green

Green Blink-1

Orange Blink-1

Orange Blink-5

Orange On

Red Blink-3

Green Blink-4

Shows "Power /

Battery status"

Power /

Battery

status

Error status

off

Power on

Out-of-paper error Paper jam error while detecting mark Paper cover open error

Output buffer full*2 Red Blink-1

Head temperature error*2, Battery temperature error

Voltage error, Battery error

Hardware error Red Blink-2 Red Blink-2

Initializing Red On - Off

In rewriting firmware mode Red Blink-3 - Off

Operating

mode

Rewriting firmware*3 Red Blink-4 - Off

Rewriting FLASH memory*4 Red Blink-4

Shows "Power /

Battery status"

In function setting mode - Off Red On

*1: W hen MS1-7 is disabled and the AC adapter or the c ar charger is connected with the pr in ter off state, the printer is charged in the power off charging mode. *2: The error status is not shown in the power off charging mode. *3: Sinc e the printer is rewriting the firmware, do not turn it off while this mode is shown. *4: Sinc e the printer is rewriting the FLASH memory, do not turn it off while this mode is shown.

Table 7-2 Bluetooth / Wireless LAN Status Indication

0.8s

0.2s

0.8s

.1s

0.7s

0.1

0.2s

0.3s

WIRELESS LED

Wireless Communication Status

Color

Lighting

Pattern

Wireless off*1 - Off

Connecting Blue On

Unconnected Blue Blink-2

Initializing wireless communication Blue Blink-4

In pairing mode*2 Blue Blink-3

*1: In the power off charging mode, the wireless is always off. *2: Only for the Bluetooth model and when its Inquiry Respons e in the Function Settings is set to Pairing Mode.

Table 7-3 LED Blink Pattern

Status Pattern

Blink-1

Blink-2

Blink-3

Blink-4

Blink-5

Table 7-4 Guide of Battery Remaining Capacity

Battery Status Battery Remaining Capacity

Battery remaining capacity level 1: Full Approx. 80%

Battery remaining capacity level 2: Middle Approx. 40%

Battery remaining capacity level 3: Low*1 Approx. 10%

Battery remaining capacity level 4: Empty*2 Empty

*1: Charge the battery as soon as possible. Or printing may be stopped depending on print cont ents. *2: There is not enough remaining capacity to print. Charge the battery.

HINT

The indicator of battery remaining capacity shown in the POWER LED is for reference.

•

The battery level may be significantly changed depending on the printer operation, so charge the battery pack before the battery becomes low.

 Error and Recovery Procedure

When an error occurs, the printer stops printing operation. However, the data receiving is enabled. The table below shows errors and their recovery procedures.

Table 7-5 Error and Recovery Procedure

Error Detail Recovery Procedure

Priority*1

The printer suspends

charging because the Charging battery temperature error

battery pack temperature is

out of the operating

temperature range

(charging).

Connected to AC adapter only / car charger only (Battery pack is not installed)

Output buffer f ull

The printer cannot print

because the battery pack is

not installed.

Output buffer of the printer

is full.

Out-of-paper error There is no thermal paper.

The printer automatically resumes charging when the battery temperature is within the operating temperature range (charging). Wait for a while in the place where the ambient temperature is 0°C to 40°C (32°F to 104°F).

Install both the battery pack and AC adapter, or both the battery pack and the car charger.

Read response data from the host device.

Open the paper cover, load the thermal paper, and then close the paper cover.

Paper jam error while detecting mark

The mark cannot be

detected.

Use marked paper.

Paper cover open error The paper cover is open. Close the paper cover. 3

Voltage error

The battery pack voltage is

out of the allowable range.

Charge the battery pack. 4

The printer automatically recovers when thermal head temperature is within the operating temperature range. Wait for a while in the place where the ambient temperature is -20°C to 55°C

Head temperature error

The thermal head

temperature is out of the

operating temperature

range.

(-4°F to 131°F).

The printer automatically recovers when the battery temperature is within the operating temperature range (printing). Wait for a while in the place where the ambient temperature is -20°C to 55°C

Battery temperature error

The battery pack

temperature is out of the

operating temperature

range (printing).

(-4°F to 131°F).

Remove the battery pack from the printer and install it again. When the

Battery error

There is an abnormality in

the battery.

terminals are dirty, clean them using a dry, soft, and lint-free cloth.

If the problem is unsolved, replace the battery pack.

An abnormality occurs in Hardware error

the thermal head or the

circuit board.

*1: This indicates the priority when multiple errors occur simultaneously. The bigger number indicates higher priority. For example, when "Output buff er full" and "Out-of-paper" occur s imultaneously, the LED shows "Out-of-paper" which has the higher priority.

Recovery is not possible. Request for repair.

*2: When "Charging batter y temperature error" or "C onnected to AC adapter only / car charger only" occurs, the error is shown by the POWER LED. If the error occurs simultaneously with another error, the errors are shown by POWER LED and ERROR LED respectively. *3: The AC adapter and car charger are only f or charging. Conn ec t acc ording to "Charging by Printer and AC Adapt er" of "14 CHARGING BATTERY PACK" and "Charging by Printer and Car Charger" of "16 CHARGING BY CAR CHARGER".

8. INSTALLING BATTERY PACK

To supply power to the printer, use the battery pack. The AC adapter and car charger are only for charging. Even when the AC adapter or car charger is connected to the printer, the printer cannot print without the battery pack. For connecting the AC adapter, see "14 CHARGING BATTERY PACK". And for connecting the car charger, see "16 CHARGING BY CAR CHARGER“. The battery pack and AC adapter are included with the printer at the factory shipment, but they are also available as optional accessories. See "20 SPECIFICATIONS" and "21 ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified accessories listed on these references.

 Installing/Removing Battery Pack

NOTE

Make sure to turn off the printer when installing/removing the battery pack.

◆

If the battery pack is removed while saving the registration data by registration

◆

command or settings by function setting command, the data may be lost. When the printer is not used for a long time, remove the battery pack from the printer.

◆

See "2 SAFETY PRECAUTIONS" and "3 OPERATING PRECAUTIONS" for the

◆

precautions of the battery pack.

Installing Battery Pack

The battery pack is installed to the printer in the direction as shown in Figure 8-1. The battery pack cannot be installed if inserted in the wrong direction.

Figure 8-1 Battery Pack Orientation

(1) Ensure that the printer is off.

(2) Insert the tab "a" of the battery pack into the groove "A" of the printer.

Figure 8-2 Installing Battery Pack (1)

(3) Press the battery pack in the direction of the arrow in Figure 8-3 until the tab "b" of the battery pack

locks into the groove "B" of the printer.

Figure 8-3 Installing Battery Pack (2)

(4) Make sure that the battery pack is installed in the printer correctly.

• Ensure the tab "a" of the battery pack is inserted under the groove "A" of the printer.

• Ensure the tab "b" of the battery pack is locked in the groove "B" of the printer.

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