Seiko MP-A40 SERIES, MP-A40-B06JK1, MP-A40-W06JK1 User Manual

USER'S GUIDE
Thermal Printer
MP-A40 SERIES
Read this USER'S GUIDE carefully before using the printer.
quickly.
MP-A40 SERIES THERMAL PRINTER USER'S GUIDE
U00137991300 August 2016 U00137991301 November 2016 U00137991302 January 2018
The information contained herein is the property of SII and shall not be reproduced in whole or in part without prior written approval of SII.
SII reserves the right to make changes in the specifications and materials contained herein without notice and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical, arithmetic, and listing errors.

Copyright 2016-2018 by Seiko Instruments Inc.

All rights reserved.
is a trademark of Seiko Instruments Inc.
Apple®, iPhone®, iPad®, iPod® are trademarks of Apple Inc.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
IOS is a trademark or registered trademark of Cisco in the U.S.
and other countries and is used under license.
All other trademarks are the properties of their respective companies.
Applicable EC Directive and Standards
Product: Thermal Printer MP-A40-B
Directive: Title
2014/53/EU Radio Equipment Directive 2011/65/EU Restriction of the use of certain hazardous substances (RoHS) Directive
Standards
EN 301 489-1 EN 301 489-17 EN 300 328 EN 60950-1 EN 50581
Product: Thermal Printer MP-A40-W
Directive: Title
2014/53/EU Radio Equipment Directive 2011/65/EU Restriction of the use of certain hazardous substances (RoHS) Directive
Standards
EN 301 489-1 EN 301 489-17 EN 300 328 EN 301 893 EN 60950-1 EN 50581
Restrictions: Operations in 5150-5250 MHz band is for indoor use only.
This product may be used in following all EU and EFTA countries: EU
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Netherlands, United Kingdom
EFTA
Iceland, Norway, Switzerland, Liechtenstein
Product: AC adapter PW-D0940-W2
Directive: Title
2014/30/EU EC Electromagnetic Compatibility Directive 2014/35/EU EC Low Voltage Directive 2011/65/EU Restriction of the use of certain hazardous substances (RoHS) Directive
Standards
EN 55032 Class B EN 61000-3-2 EN 61000-3-3 EN 55024 EN 60950-1 EN 50581
Product: Battery Charger PWC-A071-A1
Directive: Title
2014/30/EU EC Electromagnetic Compatibility Directive 2011/65/EU Restriction of the use of certain hazardous substances (RoHS) Directive
Standards
EN 55032 Class A EN 61000-3-2 EN 61000-3-3 EN 55024 EN 50581
Federal Communications Commission (FCC) compliance statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.
Operations in 5150-5250 MHz band is for indoor use only.
Industry Canada (IC) compliance statement
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
Operations in 5150-5250 MHz band is for indoor use only.
RF exposure compliance
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Applied to only Bluetooth model: contains FCC ID: QOQBT121 contains IC: 5123A-BGTBT121
Applied to only WLAN model: contains FCC ID: C4ZAB000005 contains IC: 4445A-AB000005

1. INTRODUCTION

This manual describes how to handle MP-A40 thermal printer (hereinafter referred to as printer), battery pack, AC adapter, AC cable, car charger, and battery charger.
Read through "2. SAFETY PRECAUTIONS" and "3. OPERATING PRECAUTIONS" carefully before using the products, and handle them safely and properly. Keep this manual in a place where it can be accessed quickly. See "MP-A40 SERIES THERMAL PRINTER TECHNICAL REFERENCE" for more detailed function and specifications on the printer.
This USER'S GUIDE consists of the following sections.
1. INTRODUCTION ................................................................................................................................. 1
2. SAFETY PRECAUTIONS .................................................................................................................... 2
3. OPERATING PRECAUTIONS ............................................................................................................. 7
4. PREPARATION .................................................................................................................................. 11
5. IDENTIFYING THE MODEL TYPE .................................................................................................... 13
6. EACH PART OF PRINTER ................................................................................................................ 14
7. LED DISPLAY OF PRINTER ............................................................................................................. 16
8. POWER CONNECTION .................................................................................................................... 19
9. THERMAL PAPER SETTING ............................................................................................................ 23
10. TEST PRINT ...................................................................................................................................... 27
11. FUNCTION SETTINGS ..................................................................................................................... 33
12. CONNECTING TO THE HOST DEVICE ........................................................................................... 36
13. PAPER WIDTH SETTING .................................................................................................................. 40
14. INSTALLING BELT CLIP / SHOULDER STRAP ............................................................................... 44
15. CHARGING BATTERY PACK ............................................................................................................ 49
16. CHARGING BY CAR CHARGER ...................................................................................................... 53
17. CHARGING BY BATTERY CHARGER ............................................................................................. 58
18. PRINTER MAINTENANCE ................................................................................................................ 65
19. TROUBLESHOOTING ....................................................................................................................... 66
20. SPECIFICATIONS ............................................................................................................................. 67
21. ACCESSORIES AND CONSUMABLE PARTS ................................................................................. 71
22. MS SETTINGS LIST .......................................................................................................................... 72
1

2. SAFETY PRECAUTIONS

In this SAFETY PRECAUTIONS, the following symbols are used to ensure safe and proper use of products and prevent from damaging devices.
WARNING
CAUTION
About symbols
The symbol indicates information which you should pay attention to (including danger and warnings).
The symbol indicates information about prohibited procedures.
indicates "Disassembly is prohibited."
The symbol indicates information about obligated or instructed procedures.
indicates "Unplug the power plug from an outlet."
Failure to follow the instructions marked with this symbol could result in severe personal injury or death.
Failure to follow the instructions marked with this symbol could result in minor personal injury or property damage.
2
OPERATING PRECAUTIONS
The "products" shall collectively mean the printer, the battery pack, the AC adapter, the AC cable, the car charger, and the battery charger.
WARNING
Never attempt the followings. Failure to follow the instructions leads to fire, electric shock, or accident.
DO NOT disassemble or reconstruct the products.
Take care not to spill liquid on the products.
DO NOT touch the products with wet hands.
DO NOT insert any foreign objects such as a piece of metal or any liquid into the products.
Keep the terminals of the products, power connector, AC plug, DC plug, and cigar plug away from dust and metal objects.
DO NOT touch the terminals of the products, power connector, AC plug, DC plug, and cigar plug. To avoid short circuits, prevent terminals of the products, power connector, AC plug, DC plug, and
cigar plug from touching any conductor such as metal. Make sure that the AC plug, DC plug, and cigar plug are securely plugged in when using the
products.
DO NOT damage the AC cable, AC plug, DC plug, and cigar plug. DO NOT bend, pull, twist the cable forcibly or place heavy stuff on it.
Use the printer only with the specified battery pack, specified AC adapter, specified AC cable, and specified car charger.
Use the AC adapter only for the specified printer or specified battery charger.
DO NOT connect any AC cable other than specified with the AC adapter.
Use the battery charger only with the specified battery pack, specified AC adapter, and specified AC cable.
DO NOT connect the car charger to the battery charger.
DO NOT use the AC adapter and the car charger at a voltage other than the specified voltage.
DO NOT charge the battery pack by any printer or battery charger other than the specified printer or specified battery charger.
Be sure to charge the battery pack under the specified temperature range. Otherwise, it may cause leakage, overheating, rupture, or fire.
3
DO NOT expose the battery pack in a fire or heat it.
DO NOT leave the battery pack under high temperature conditions such as in scorching heat, inside a car, or near a fire. It may cause leakage, overheating, rupture, or fire.
DO NOT apply strong impact to the battery pack with a hammer or a nail, and DO NOT crush it.
DO NOT print out during a vehicle driving. Ejected thermal paper may hinder a vehicle driving.
Be sure to observe the following instructions. Failure to follow the instructions may lead to fire, electric shock, or accident.
Be sure to use only in countries where the products meet the regulations. Using non-compliant products may endanger the safety of products or be considered against
regulations. Be sure to hold the plug when unplugging the AC cable, DC cable, or cigar plug from an outlet.
Make sure to turn off the printer before connecting the AC adapter. After plugging the DC plug of AC adapter, plug the AC plug to an outlet.
Make sure to turn off the printer before connecting the car charger. After plugging the DC plug of the car charger, plug the cigar plug to a car accessory socket.
Make sure to turn off the printer when installing/removing the battery pack.
Make sure to unplug the AC plug from an outlet after using the battery charger. And make sure to remove the battery pack from the battery charger.
Make sure to unplug the cigar plug from a car accessory socket after using the car charger.
4
Procedures to take when in trouble
Follow the instructions in the following cases. Failure to follow the instructions may lead to fire, electric shock, or accident.
Turn off the printer, and unplug the AC plug from an outlet in any of the following cases. (In case of using the car charger, unplug the cigar plug from a car accessory socket.) And then, remove the battery pack.
Abnormal status continues.
The products are giving off an unusual smell, smoke, excessive heat or unusual noise.
A piece of metal, water or other foreign objects get into the products.
The case is broken.
When the cable of the AC adapter or AC cable is damaged, unplug the AC plug from an outlet. DO NOT use a damaged AC adapter or AC cable.
When the cable of the car charger is damaged, unplug the cigar plug from a car accessory socket. DO NOT use the car charger which has damaged cable.
In any of the following cases, remove the battery pack from the printer or battery charger. Then, stop using the battery pack and never put it close to fire.
The battery pack is giving off an unusual smell, smoke or excessive heat.
The case is broken.
Liquid is leaking.
When leaking liquid from battery pack gets into eyes, flush them immediately with clean water and see a doctor immediately.
Otherwise it may cause vision loss.
For wireless communication
Observe the following instructions.
Always turn off the printer in areas or regions where its use is prohibited, such as on the airplane.
This function may adversely affect medical and electronic devices. Consult the manufacturer or the dealer of the devices to determine when they are shielded adequately.
5
Observe the following instructions. Failure to follow the instructions may lead fire, electric shock, or accident.
Turn off the products and unplug the AC plug from an outlet when not in use for a long time or before maintenance. And remove the battery pack from the printer or battery charger.
DO NOT use or store the products in the following locations:
Locations exposed to direct sunlight or high temperature such as in a car.
Locations exposed to high humidity, a lot of dust, and liquid.
Locations subject to strong vibration or unstable locations.
DO NOT cover the products with a cloth when in use.
NEVER touch the thermal head immediately after printing because it may get hot. Be sure to allow it to cool down before clearing a paper jam or cleaning its head.
The printer has 2 paper cutters on the paper outlet: one is on the printer side, and the other is on the paper cover side. DO NOT touch the cutters directly with hands. Especially, make sure not to touch the exposed cutters while the printer cover is open.
Keep loose objects such as long hair away from the printer while the printer operates. When they fall into the printer, it may cause personal injury or damage the printer.
To prevent the battery pack from dropping off, be sure to install and fix the battery pack securely to the printer or battery charger. Dropped battery pack may cause personal injury or malfunction.
When using the belt clip, be sure to install the battery pack in the printer because the belt clip comes off too easily from the printer without installing the battery pack. Dropped printer may cause personal injury or malfunction.
When using the shoulder strap, be sure to install the shoulder strap securely to the printer. Dropped printer may cause personal injury or malfunction.
Avoid the direct skin contact with the battery pack while using the belt clip or shoulder strap. Prolonged skin contact may cause low-temperature burns.
Keep the products away from infants and children.
When leaking liquid from battery pack contacts your skin or clothing, flush them immediately with clean water.
6

3. OPERATING PRECAUTIONS

Be careful of the following precautions and use the products properly in order to deliver and maintain the full performance of the products.
Using the Products
Precautions for using conditions
Be careful not to drop or bump the products on a hard surface.
DO NOT install the products in direct sunlight.
Be careful about the ambient temperature and humidity.
Suitable environment for the use of the printer is as follows:
Range of the temperature Range of the humidity Print with battery pack -4°F to 122°F
(-20°C to 50°C)
Print with AC adapter 32°F to 104°F
(0°C to 40°C)
Charge battery pack 32°F to 104°F
(0°C to 40°C)
10%RH to 90%RH (Non condensing)
20%RH to 80%RH (Non condensing)
20%RH to 80%RH (Non condensing)
See "MP-A40 SERIES THERMAL PRINTER TECHNICAL REFERENCE" for the certifiable humidity range at each temperature.
DO NOT install the products near devices that generate strong electromagnetic fields such as a
copy machine motor.
DO NOT install the products in a location that is subject to corrosive gas, siloxane and so on.
DO NOT connect the AC adapter or the AC cable to the same outlet with devices that generate
noise.
Precautions when using or driving
DO NOT print without the thermal paper.
DO NOT use thermal papers taped together.
NEVER pull out the thermal paper when the thermal paper is set.
DO NOT open the paper cover during printing.
DO NOT touch the thermal paper during printing. Covering the paper outlet or pulling out the
thermal paper when ejecting may cause a paper jam or line feed failure.
DO NOT connect or disconnect the interface cable during printing or transmission.
DO NOT touch the plug of the interface cable during printing.
When handling the printer, be aware of static electricity. When the static electricity is discharged,
this could cause a USB communication failure. When this problem occurs, disconnect the USB plug that is connected to the host device and wait a few seconds before connecting it again.
DO NOT remove the battery pack or AC adapter during printing or transmission.
7
Even if the printer connects with the AC adapter during printing or communication using the battery
pack as the power source, the power supply from the battery pack will continue until printing or communication is completed. If the printer suspends printing because the battery remaining capacity becomes low, connect the AC adapter and resume printing or communication.
DO NOT use the thermal head when it is wet. Doing so may damage the printer.
Using the printer under low temperature environment or printing at a high print rate might cause
unclear printing or generate loud sound. This is not a failure in the printer but an inherent paper phenomenon.
Continuous printing with high print rate might cause temporarily stop printing by temperature
detection of the printer. Printing resumes when the printer's temperature cools down. When this error occurs and "Data discarding when error occurs" in the Function Settings is "Enabled", the transmitted print data while this error occurs is discarded.
When the battery pack is used at low temperature, the operating time of the printer can be used may
be shortened.
The indicator of battery remaining capacity displayed in the POWER LED is for reference. The
battery level may be changed depending on the printer operation, so charge the battery pack before the battery becomes low.
The battery pack should be charged at 32°F to 104°F (0°C to 40°C).
The charging time depends on the ambient temperature and the voltage level of the battery pack.
Normally, using the printer or the battery charger "PWC-A071-A1", it takes about 4 hours to complete charging after running down the battery pack. Using the quad battery charger "PWC-A074-A1", it takes about 5 hours.
The battery pack, AC adapter and car charger may get hot when in use. This is normal and not a
malfunction.
After using the battery charger, unplug the AC plug from the outlet. And then, remove the battery
pack from the battery charger.
Set the paper width before using the printer for the first time. DO NOT change the paper width after
starting to use the printer. Doing so may damage the printer.
Always use the specified thermal paper. See "21. ACCESSORIES AND CONSUMABLE PARTS" for
details.
DO NOT touch the thermal head directly. Doing so may result in poor printing quality due to the dirt
or damage by the static electricity.
DO NOT touch the thermal head, paper sensor, or platen roller directly with hands while opening the
paper cover to install the thermal paper. Doing so may cause injury or other accidents.
The printer has 2 paper cutters on the paper outlet: one is on the printer side, and the other is on the
paper cover side. DO NOT touch the cutters directly with hands. Especially, make sure not to touch the exposed cutters while the printer cover is open.
Be careful not to get your fingers or hands caught in the printer when opening or closing the paper
cover.
8
Cutting label sheets at the part other than release paper with the paper cutter, the label sheet
adhesive may stick to the cutter, and the cutting ability may deteriorate.
The car charger is only for charging. Even if the car charger is connected to the printer, the printer
cannot print without the battery pack.
Charging the battery pack by car charger is possible while the car engine is running or in accessory
position. Ensure that the car battery remaining capacity is sufficient before using the car charger in accessory position.
After using the car charger, be sure to unplug the cigar plug from a car accessory socket.
DO NOT print out during a vehicle driving. Ejected thermal paper may hinder a vehicle driving.
DO NOT drop or insert any foreign objects such as clips, pins, and screws in the internal parts or
slot of the products.
DO NOT drop any liquid or spray a solvent to the products.
NEVER use sharp object such as pen tip to push the switch on the operation panel.
Make sure not to injure your body or other objects by the plate edge.
When something goes wrong with the printer during use, stop using it immediately, unplug the AC
plug or cigar plug from the outlet or car accessory socket, and remove the battery pack.
NEVER disassemble the printer without a serviceman.
Precautions for Wireless communication
When using the Bluetooth interface, the communication may become unstable due to the influence
from any external radio waves. This is the specification of Bluetooth for wireless communication standard.
The Bluetooth model uses 2.4GHz frequency range. The Wireless LAN model IEEE802.11b/g/n
uses 2.4GHz frequency range, and IEEE802.11a/n uses 5GHz frequency range. So if these models are used around any equipment with the same frequency range such as other wireless LAN networks and microwave oven, radio frequency interference may occur, and the communication may become unstable. When it happens, turn off the interfering equipment or increase the distance. In addition, shorten the distance between the host device and the printer as much as possible.
When using the Wireless LAN model IEEE 802.11a/n, the printer may stop communication
temporarily before outputting radio wave to the target channel not to affect the weather radar, air traffic control radar or others. This is to monitor the presence of radar waves for a certain time. If the printer detects radio waves such as radar during operation, it may switch to another channel.
Precautions for maintenance
Clean the products’ cases using a soft and lint-free cloth. DO NOT use alcohol or other solvent.
Before using, always clean the terminals using a dry, soft, and lint-free cloth. When the terminals are
dirty, it may cause contact failure.
When cleaning the thermal head, wipe the thermal head with a cotton swab or other soft material.
9
Precautions for storing
Turn off the power when not in use.
In addition, when the printer is not used for a long time,
Unplug the AC plug from an outlet. Remove the battery pack from the printer. If not, it may cause overdischarge, and the battery pack
is not available for use even if it is charged. Set thermal paper to protect the platen.
When the printer is not used for a long time, store the battery pack in a cool place. Avoid storing the
battery pack for a long time with fully charged condition as much as possible because it may shorten the life span of the battery pack.
Thermal Paper Handling
Store the thermal paper in a cool, dry, and dark place.
DO NOT rub the thermal paper with hard objects.
DO NOT leave the thermal paper near organic solvents.
DO NOT allow plastic film, erasers, or adhesive tape to touch the thermal paper for long periods.
DO NOT stack the thermal paper with diazo copies immediately after copying.
DO NOT use chemical glue.
Precautions on Discarding
When discarding used products, discard them according to the disposal regulations and rules of each respective district.
Notations
The following 2 types of notations are used throughout this manual to denote operating precautions and items to remember besides the symbols shown in "2. SAFETY PRECAUTIONS":
NOTE
Operating Precautions
This box contains items that may lead to a malfunction or deterioration of performance when not followed.
HINT
Items to Remember
This box contains helpful hints to remember when using the products.
10

4. PREPARATION

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Make sure that the printer and its accessories are contained. Keep the package and packing materials for future transportation or long-term storage.
11
The available accessories are shown below.
Battery Pack
AC Adapter
USB Interface Cable
AC Cable
Battery Charger
Car Charger
Shoulder Strap
Quad Battery Charger
See "20. SPECIFICATION" and "21. ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products listed on these references.
12

5. IDENTIFYING THE MODEL TYPE

The printer model is identified as follows:
MP-A40-x06JK1x
Series Name
Interface B : Bluetooth + USB W : Wireless LAN + USB
Country/Region* U : USA, Canada E : E U, EFTA, Turkey J : Japan B : Brazil
*: The wireless LAN model only.
13

6. EACH PART OF PRINTER

2
1
3
5
4
6
7
1
0
9
8
10
a
1
7
1
7
1
1
14
10b
13
12
1
5
1
6
14
1 POWER Switch
The POWER Switch turns the power on or off. The POWER LED lights when turning on the power. To turn off the power, hold down the switch for longer than 1 second.
2 FEED Switch
The FEED Switch operates paper feed. When holding down the switch for a few seconds, the printer feeds the thermal paper continuously for the period of held. In the mark mode, the printer feeds the thermal paper until paper mark detection by pressing this switch once.
10 Paper outlet
Thermal paper is ejected from here. Two paper cutters are installed: one is on the printer side, and the other is on the paper cover side (10a, 10b). Be careful not to touch these paper cutters.
11 Paper holder
The paper holder holds the thermal paper.
12 Thermal head
The thermal head prints data on the thermal paper. NEVER touch the thermal head with hands immediately after printing because it may get hot.
3 ERROR LED
The ERROR LED lights when something is wrong with the printer. For more details, see "7. LED DISPLAY OF PRINTER".
4 POWER LED
The POWER LED lights when turning on the power. For more details, see "7. LED DISPLAY OF PRINTER".
5 WIRELESS LED
The WIRELESS LED displays the connection status of wireless communication (Bluetooth / Wireless LAN). For more details, see "7. LED DISPLAY OF PRINTER".
6 Power connector
The AC adapter or car charger is connected here. Open the cover and insert the DC plug.
7 USB interface connector
The USB interface cable is connected here. Open the cover and insert the cable.
13 Platen
The platen brings the thermal paper into contact with the thermal head. The platen is turned to feed the paper.
14 Paper sensor
The sensor detects thermal paper presence or paper mark.
15 Battery pack compartment
The optional battery pack is installed here.
16 Belt clip installation hole
The belt clip is installed here for carrying the printer.
17 Shoulder strap installation hole
The optional shoulder strap is installed here for carrying the printer.
8 Paper cover open button
The button is for opening the paper cover.
9 Paper cover
The platen is released from the thermal paper when opening this cover. Open this cover to replace the thermal paper or to clean the thermal head.
15

7. LED DISPLAY OF PRINTER

LED Display of Printer
The 3 LEDs of the printer show the printer status.
ERROR LED and POWER LED : Table 7-1 Printer Status
WIRELESS LED : Table 7-2 Bluetooth / Wireless LAN Status
Table 7-1 Printer Status
Description
Printer Status
Color
ERROR LED POWER LED
Lighting
Pattern
Color
Lighting
Pattern
Power/Battery status
Power off - Off - Off
Connected to AC adapter only Battery level1
Battery level2*2 Green Blink-1 Battery level3*2 Orange Blink-3
Power on
Battery level4*2 Orange Blink-4 Battery level5*2 Red Blink-1 Charging Orange On Charging battery
temperature error Connected to car
charger only
Error status Out-of-paper error,
Paper jam error while detecting mark, Paper cover open error
Output buffer full Red Blink-1 Head temperature error,
Battery temperature error Voltage error,
Battery error Hardware error Red Blink-2 Red Blink-2
Operating mode
Initializing Red On - Off In rewriting firmware mode Red Blink-3 - Off Rewriting firmware*4 Red Blink-4 Off
Rewriting FLASH memory*5 Red Blink-4
*1
,
*2
Display "Error status"
Green On
*3
Red Blink-3
*1
Green Blink-4
Red On
Display "Power/Battery
status"
Red Blink-2
Red Blink-3
Display "Power / Battery
status"
In function setting mode - Off Red On
*1: The battery pack is not installed in the printer. *2: The POWER LED displays the battery remaining capacity regardless of whether the AC adapter is connected. *3: Displays the error status excluding the hardware error. *4: Since the printer is rewriting the firmware, do not turn it off while this mode is displayed. *5: Since the printer is rewriting the FLASH memory, do not turn it off while this mode is displayed.
16
Table 7-2 Bluetooth / Wireless LAN Status
0.8s
0.2s
0.2s
0.8s
0.1s
0.7s
0.1s
0.1
s
0.1s
WIRELESS LED
Wireless Communication Status
Color
Lighting
Pattern
Wireless off - Off Connecting Blue On Unconnected Blue Blink-2 Initializing wireless communication Blue Blink-4 In pairing mode* Blue Blink-3
*: Only for the Bluetooth model and when its Inquiry Response in the Function Settings is set to Pairing Mode.
Table 7-3 Blink Pattern
Status Pattern
Blink-1
Blink-2
Blink-3
Blink-4
Table 7-4 Guide of Battery Remaining Capacity
Battery Status Battery Remaining Capacity
Battery level 1 Approx. 80 % Battery level 2 Approx. 40 % Battery level 3 Approx. 10 % Battery level 4 Need to charge* Battery level 5 0% (Stop)
*: Charge the battery as soon as possible. Or printing may be stopped depending on print contents.
HINT
The indicator of battery remaining capacity displayed in the POWER LED is for reference.
The battery level may be significantly changed depending on the printer operation, so charge the battery pack before the battery becomes low.
17
Error and Recovery Procedure
When an error occurs, the printer stops printing operation. However, the data receiving is enabled. The table below lists errors and their recovery procedures.
Table 7-5 Error and Recovery Procedure
Error Detail Recovery Procedure Priority
The printer suspends
charging because the Charging battery temperature error
battery pack temperature
*2
is out of the operating
temperature range
(charging). Connected to car
charger only
*2
(Battery pack is not installed)
Output buffer full
The printer cannot print
because the battery pack
is not installed.
Output buffer of the printer
is full.
Out-of-paper No thermal paper.
The printer automatically resumes charging when the battery temperature is within the operating temperature range (charging). Wait for a while in the place where the ambient temperature is 32°F to 104°F (0°C to 40°C).
Install the battery pack to the printer when using the car charger.
*3
Read response data from the host device. 1
Open the paper cover, set thermal paper, and then close the paper cover.
-
-
2
Paper jam error while detecting mark
Paper cover open error
Voltage error
Head temperature error
Battery temperature error
The mark cannot be
detected.
The paper cover is
opened.
The voltage of the AC
adapter or car charger is
out of the allowable range.
The thermal head
temperature is out of the
operating temperature
range.
The battery pack
temperature is out of the
operating temperature
range (printing).
Use marked paper.
Close the paper cover. 3
Replace the AC adapter or car charger with a new one.
4
The printer automatically recovers when the thermal head temperature is within the operating temperature range.
5 Wait for a while in the place where the ambient temperature is -4°F to 122°F (-20°C to 50°C).
The printer automatically recovers when the battery temperature is within the operating temperature range (printing).
6 Wait for a while in the place where the ambient temperature is -4°F to 122°F (-20°C to 50°C).
Remove the battery pack from the printer and install it again. When the terminals are dirty,
Battery error
There is an abnormality in the battery.
clean the terminals using a dry, soft, and lint-free cloth.
7
If the problem is unsolved, change the battery pack.
An abnormality occurs in
Hardware error
the thermal head or the circuit board.
*1: This indicates the priority when the multiple errors occur simultaneously. The bigger number indicates higher priority. For example, when "Output buffer full" and "Out-of-paper" occur simultaneously, the LED displays "Out-of-paper" based on the priority. *2: When "Charging battery temperature error" or "Connected to car charger only" occurs, the error is displayed by the POWER LED. If the error occurs simultaneously with another error, the errors are displayed by POW ER LED and ERROR LED respectively. *3: The car charger is only for charging. See "Charging by Printer and Car Charger" in "16. CHARGING BY CAR CHARGER" for details.
Recovery is not possible. Request for repair.
8
*1
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8. POWER CONNECTION

A B
b
a
There are 2 ways to supply power to the printer; from the battery pack or the AC adapter. While supplying power from the AC adapter, the printer can print without the battery pack. The AC cable is required for using the AC adapter. The car charger is only for charging. Even if the car charger is connected to the printer, the printer cannot print without the battery pack. Be sure to see "16. CHARGING BY CAR CHARGER" for connecting the car charger. The battery pack, the AC adapter, the AC cable, and the car charger are optional accessories. See "20. SPECIFICATION" and "21. ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products listed on these references.
Installing/Removing the Battery Pack
NOTE
Make sure to turn off the printer when installing/removing the battery pack.
If the battery pack is removed during saving the registration data by registration
command or settings by function setting command, the data may be lost. When the printer is not used for a long time, remove the battery pack from the printer.
See "2. SAFETY PRECAUTIONS" and "3. OPERATING PRECAUTIONS" for the
precautions of the battery pack.
Installing Battery Pack
The battery pack is installed to the printer in the direction as shown in Figure 8-1. The battery pack cannot be inserted in the wrong direction.
Figure 8-1 Installing the Battery Pack (1)
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(1) Ensure that the power of the printer is off.
(2) Insert the tab "a" of the battery pack into the groove "A" of the printer.
Figure 8-2 Installing the Battery Pack (2)
Press the battery pack in the direction of the arrow in Figure 8-3 until the tab "b" of the battery pack
(3)
locks into the groove "B" of the printer.
Figure 8-3 Installing the Battery Pack (3)
Make sure that the battery pack is installed in the printer correctly.
(4)
Ensure the tab "a" of the battery pack is inserted under the groove "A" of the printer.
Ensure the tab "b" of the battery pack is locked in the groove "B" of the printer.
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Removing the Battery Pack
1
2
c
(1) Turn off the printer.
(2) As shown in Figure 8-4, pressing the lever "c" of the battery pack in the direction of the arrow 1,
remove it by pulling up in the direction of the arrow 2.
Figure 8-4 Removing the Battery Pack
HINT
The battery pack may get hot when in use. This is normal and not a malfunction.
If the usable time of the battery pack has become shorter significantly, the battery is at the
end of life. Please purchase a new battery pack.
When the battery pack is used at low temperature, the usable operating time of the printer
may be shortened.
The battery may deteriorate even if not used.
When Auto Power Off Setting is set to Enable, the printer is automatically turned off after
not operated for the set time, and this can prevent the useless consumption of the battery. For details, see "11. FUNCTION SETTINGS".
Dispose the used or unnecessary batteries according to local regulations.
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Connecting the AC Adapter to the printer
2
3
4
1
(1) Turn off the printer.
(2) Connect the AC cable to the AC adapter.
(3) Connect the DC plug of the AC adapter to the power connector of the printer.
(4) Connect the AC plug of the AC cable to an outlet. Then, the LED of the AC adapter lights up green.
.
Figure 8-5 Connecting the AC adapter to the Printer
NOTE
Turn off the printer before installing/removing the AC adapter.
When the printer is not used for a long time, unplug the AC cable from an outlet.
HINT
When Auto Activation by AC is enabled, the printer is automatically turned on by inserting
the AC plug of the AC cable into an outlet. For details, see "11. FUNCTION SETTINGS".
The AC adapter may get hot when in use. This is normal and not a malfunction.
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