Segway Smart Board N4M350 User Manual
www.segway.com
The manufacturer reserves the right to make changes to the Segway Smart, release firmware updates, and update this manual at
any time. Visit www.segway.com to download the latest user materials. You must install the Ninebot by Segway App to follow the
New Rider Tutorial, activate your Segway Smart, and obtain the latest updates and safety instructions.
V1.0
USER MANUAL
Go to www.segway.com to watch the safety video.
Rendez-vous sur www.segway.com pour télécharger le manuel d’utilisation.
Vaya a www.segway.com para descargar el manual del usuario.
Visite www.segway.com para baixar o manual do usuário.
01
Thanks for choosing Segway SmartContents
Let’s begin. Thanks for choosing the Segway Smart (hereinafter referred to as Smart). Your Smart is both
a powerful electric balancing vehicle and also a personal recreation equipment.
Enjoy the many features of your Smart, powered by our innovative RF locating technology and the remote
controller. Smart is easy and safe to control. Have fun with it!
You can also buy a gimbal camera to equip your Smart for stunning photos and videos.
Enjoy your ride!
4. Assembling Your Segway Smart
1. Riding Safety
5. First Ride
3. Diagram
6. Charging
2. Packing List
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04
05
07
07
09
12. Specifications
7. Using the Storage Compartment
14. Trademark and Legal Statement
13. Certifications
9. Warning
11. Maintenance
8. Learning to Ride
10. Modes
15. Contact
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Appendix 1: Instruction of Xiaomi Platform Camera (to be purchased separately)
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Appendix 2: Use Scenes of Segway Smart + Platform Camera
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Front Back
Always step on/o from the back of the Smart. Otherwise you risk falls and/or collisions
because the steering direction is reversed.
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1 Riding Safety
1. The Smart is a recreational product, which is dierent from motor vehicles driven on the road. Before mastering riding
skills, you need to practice. Neither Ninebot Inc. nor Segway Inc. is responsible for any injuries or damage caused by a
rider's inexperience or failure to follow the instructions in this document.
2. Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but you
cannot eliminate all the risks. Remember that whenever you ride the Smart you risk injury or death from loss of control,
collisions, and falls. When entering into public spaces always comply with the local laws and regulations. As with other
vehicles, faster speeds require longer braking distance. Sudden braking on smooth surfaces could lead to wheel slip, loss
of balance, or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding.
Be alert and slow down when entering unfamiliar areas.
3. Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a
pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind,
announce yourself and slow down to walking speed when passing.
4. In places without laws and regulations governing self-balancing electric vehicles, comply with the safety guidelines
outlined in this manual. Neither Ninebot Inc. nor Segway Inc. is responsible for any property damage, personal
injury/death, accidents, or legal disputes caused by violations of the safety instructions.
5. Do not allow anyone to ride the Smart on his/her own unless they have carefully read this manual,watched the safety
video, and followed the New Rider Tutorial on the Ninebot by Segway App. The safety of new riders is your responsibility.
Spot new riders until they are comfortable with the basic operation of the Smart. Make sure each new rider wears a
helmet and other protective gear.
6. Before each ride check for loose fasteners, damaged components, and low tire pressure. If the Smart makes abnormal
sounds or signals an alarm, immediately stop riding. Diagnose your Smart via the Ninebot by Segway App and call your
dealer/distributor for service.
7. Always wear a helmet when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in
place, and provides protection for the back of your head.
8. Do not attempt your first ride in any area where you might encounter children, pedestrians, pets,vehicles, bicycles, or
other obstacles and potential hazards.
9. Be alert! Scan both far ahead and in front of your Smart — your eyes are your best tool for safely avoiding obstacles and
low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
10. To reduce risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride
at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles. Always follow these safety
instructions:
A. The following people should not ride the Smart:
i. The manufacturer recommends riders be between the ages of 14-60 years old. Riders between 14-18 years old
should ride under adult supervision.
ii. Anyone under the influence of alcohol or drugs.
iii. Anyone who suers from disease that puts them at risk if they engage in strenuous physical activity.
iv. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain
balance.
v. Anyone whose height or weight is outside the stated limits (see Specifications).
B. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
C. To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
D. Do not ride in the snow, in the rain, or on roads which are wet, muddy, icy, or that are slippery for any reason. Do not
ride over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction and could
cause a fall.
E. Do not accelerate or decelerate suddenly. Do not accelerate when the Smart tilts back or sounds an alarm. Do not
attempt to override the speed limiter.
11. Do not insert the power cord if the charge port is wet.
12. Use a surge protector when charging to help protect your Smart from damage due to power surges and voltage spikes.
Only use the Segway supplied charger. Do not use a charger from any other product.
13. Use only Ninebot by Segway approved parts and accessories. Do not modify your Smart. Modifications to your Smart
could interfere with the operation of the Smart, could result in serious injury and/or damage, and could void the
Limited Warranty.
14. Do not sit on the steering bar. Doing so could result in serious injury and/or damage to your Smart.
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2 Packing List
Mainframe
Steering Bar
(RF Locating system integrated)
Valve Stem
Extension x 1
M5 Screws x2 Cap x1
Hex Wrench x1
Remote Controller x 1
User Materials
Accessories Box
Accessories in the Box
When unpacking your Smart, please verify that the above items are included in the package. If you are missing any
components, please contact your dealer/distributor or email technicalsupport@segway.com. After verifying that all
components are present and in good condition, you can assemble your new Smart.
Please retain the box and packaging materials in case you need to ship your Smart in the future.
Always power o your Smart and unplug the charge cable before assembling, mounting accessories, or cleaning.
3 Diagram
Dashboard
When the Ninebot by Segway App is connected to the Smart, this icon will glow steadily. When
Bluetooth is enabled but not connected to a smart phone, this icon will blink.
Bluetooth
Enable and adjust Speed Limit Mode via the Ninebot by Segway App. When the icon is illuminated, Speed
Limit Mode is on. This speed limit can be adjusted in the Ninebot by Segway App. As you approach the
speed limit, the Smart tilts back. When you reach the speed limit, the Smart beeps.
Speed Limit
Lock
Power Button
Turn ON/OFF. The Smart will automatically power OFF when idle for 10 minutes, or when laid down
(horizontal) for over 30 seconds.
Power Level
Enable Lock Mode via the App. The Smart and app will vibrate and sound an alarm if anyone moves it.
The remote control will also alarm if it is powered on if and within range of 20 meters from the Smart.
Indicates the remaining battery life. Each block equates to around 20% power level. When the battery
is nearly empty this icon blinks and the Smart beeps, indicating that you need to charge your Smart.
Your Plus will gradually reduce the max speed limit when power level dropping down. When less than
10%, the speed will be limited to 6.2 mph (10 km/h). Use the Ninebot by Segway App to view the
remaining power and estimated remaining range.
Adapter x1Power Cord x 1
Mi Camera
Your personal
photographer!
Camera sold separately.
Camera Interface
Steering Bar
Storage Compartment
Handle and Knee Pads
Charge Port
Battery Cabinet
Valve Stem
Foot Mat
Wheel Light
Wheel
Fender
Power Button
Headlight
Lock
Bluetooth
Speed Limit
Power Level
USER MANUAL LIMITED WARRANTYQUICK START
Your Smart will gradually reduce the max speed limit when power level dropping down.
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