Segway Inc. (“Segway”) owns a number of trademarks including but not
limited to, Segway and the Segway “flyguy” logo that have been registered in
the United States and in other countries.
Those trademarks followed by
that have been registered in the United States and in other Countries. All
other marks are trademarks or common law marks of Segway Inc. Failure of
a mark to appear in this guide does not mean that Segway Inc. does not use
the mark, nor does it mean that the product is not actively marketed or is not
significant within its relevant market. Segway reserves all rights in its
trademarks. All other trademarks are the property of their respective
companies.
Contact Information
For support, please contact the company from which you bought the
products. For a listing of Authorized Segway Dealers and Distributors, refer to
the Segway website at: http://www.segway.com.
Segway Customer Care: 866.4SEGWAY (866.473.4929)
Fax: 603.222.6001
E-mail: technicalsupport@segway.com
Website: http://www.segway.com
®
are registered trademarks of Segway Inc.
Part Number: 20602-00001aa
iv
Contents
Preface
About This Manual .................................................. ix
The Risk of Injury ..................................................... x
Before You Begin ................................................... xi
Related User Materials ........................................... xi
Conventions ........................................................... xii
1Introduction
Recording Serial Numbers .......................................1
Segway PT Serial Number.................................2
InfoKey Controller Serial Number ......................3
Segway PT Model Descriptions................................4
Congratulations on the purchase of your new Segway® Personal
Transporter (PT)!
The Segway PT is the standard term used to refer to the selfbalancing Segway products described in this manual. Each
Segway PT model (i2 or x2) is different, but the fundamentals found
in this manual apply to both models.
About This Manual
To learn to ride your Segway PT, you must read and follow all
instructions and warnings in the Getting Started Manual and watch
the Safety Video.
It is important that you follow all safety warnings and cautions that
appear throughout your Segway PT manuals and that you use good
judgment when you ride your Segway PT.
If you have questions, or do not have the Getting Started Manual or
Safety Video, contact an Authorized Segway Dealer or Distributor, or
Segway Inc. (Segway) before you attempt to use your Segway PT.
For a list of Authorized Segway Dealers and Distributors, refer to
www.segway.com.
English
French
ix
The Risk of Injury
The Segway PT is a self-balancing, personal transporter that uses
patented balancing technology. Balancing technology cannot prevent
injury if you do not ride the Segway PT safely.
WARNING!
RISK OF DEATH OR SERIOUS INJURY
Whenever you ride the Segway PT, you risk death or serious
injury from loss of control, collisions, and falls. To reduce risk
of injury, you must read and follow all instructions and
warnings in the User Materials.
x
Before You Begin
Before you begin, it may be necessary to assemble your Segway PT.
The Batteries should be charged for 12 hours. To assemble the
Segway PT and charge the Batteries for the first time, refer to the
Segway PT Getting Started Manual.
If you do not have the Segway PT Getting Started Manual, contact an
Authorized Segway Dealer or Distributor, Segway Customer Care, or
download it from www.segway.com.
Related User Materials
zGetting Started Manual - The Segway PT Getting Started
Manual provides information to help you assemble and learn to
ride your new Segway PT. To reduce risk of injury, you must read
and follow all instructions and warnings in the Getting Started
Manual.
zDVD that contains:
zPDF files of each manual. Segway provides an electronic
copy of this Reference Manual and the Getting Started
Manual on DVD for your convenience. The content of the
electronic copy is the same as the printed books. You will
need Adobe
Reader® to access the PDF files.
English
zSafety Video.
The Safety Video is included on the same DVD as the
manuals. It provides important information on how to use
your Segway PT. To reduce the risk of injury, you must watch
and follow all instructions and warnings in the Safety Video
before you ride.
DVDs are shipped in NTSC format for viewing in North America
(USA, Canada, Mexico) and Japan and in PAL format for viewing in
most parts of Europe, Asia, Australia and New Zealand.
xi
Conventions
The following conventions are used throughout this guide:
Warns you about actions that may
WARNING!
CAUTION
NOTE:
result in personal injury.
Cautions you about actions that may
result in operational issues or physical
damage to the Segway PT.
Identifies important points, helpful
hints, special circumstances, or
alternative methods.
Indicates a reference to another
section of this document or to the
Getting Started Manual.
xii
Chapter 1:
Introduction
This chapter introduces the Segway PT. It includes:
zInstructions on how to locate and record the serial number of
your Segway PT and the wireless InfoKey™ Controller.
zSegway PT model descriptions.
zDetailed specifications and operating limits of the Segway PT.
Recording Serial Numbers
Record the unique serial numbers for both the Segway PT and the
InfoKey Controller. Store this information in a secure location,
separate from your Segway PT in case you need to order a
replacement InfoKey Controller.
The Segway PT and InfoKey Controller serial numbers are unique to
your machine and InfoKey Controller. These numbers can provide
helpful information in the future for asset and warranty tracking,
InfoKey Controller replacement, insurance claims, and in case of loss
or theft. Store the serial numbers in a secure location, separate from
your Segway PT.
English
French
1
Segway PT Serial Number
To record the Segway PT Serial Number:
1.Stand behind the Segway PT and lift the back edge of the right
Mat to expose the bar code label.
2.Locate the serial number on the left side of the label. The serial
number is a 12-digit number beginning with “0” (see Figure 1).
012345678901 SER MOD 1680400011
SM
Figure 1. Location of Segway PT Serial Number
3.Record the Segway PT serial number and keep it in a safe place.
4.Resecure the Mat in place after you record the serial number.
For more information, see “Removing/Installing the Mats”
on page 109
2
InfoKey Controller Serial Number
To record the InfoKey Controller serial number:
1.Locate the serial number beginning with S/N, on the back of your
InfoKey Controller (located under the trim ring) (see Figure 2).
R
R
1
0
0
0
0
-
0
0
9
8
1
N
/
P
1
0
-
0
2
4
2
Z
2
T
:
D
I
C
C
F
Figure 2. Location of InfoKey Controller Serial Number
S
/
N
Z
Z
Z
Z
Z
Z
Z
Z
I
C
:
63
96
A
2
4
2
0
-
0
1
Serial Number Location
English
2.Record the InfoKey Controller serial number.
3
Segway PT Model Descriptions
Table 1 lists the Segway PT models described in this manual.
Table 1. Segway PT Model Descriptions
Model NameDescription
i2The i2 model is optimized for
indoor/outdoor use in a wide
variety of environments.
x2The x2 model is optimized for
outdoor use. The x2 has larger
Wheels and wider Tires with
knobby treads, and is intended
for use on more varied and
rugged terrain than other models.
The x2’s wider stance and lowpressure Tires provide increased
stability and traction on rough
terrain. The x2 is not intended for
use on sidewalks.
For more information about how the Segway PT works see
Chapter 2, ”Getting to Know Your Segway PT.”
4
Segway PT Specifications
Table 2 shows the specifications for the Segway PT models
described in this manual.
Table 2. Segway Specifications
Model Specificationi2x2
Rider Weight and Cargo Limits*
English
Max. Payload (Rider Plus all
Cargo)
Min. Rider Weight100lbs
Max. Handlebar Cargo
Weight
Performance
Max. Speed:12.5 mph
Energy (Rechargeable
Batteries)
Range on a Full Charge**16 to 24 mi
Turning RadiusZero. The Wheels can rotate in
Tire Inflation Pressure15 psi
Power Requirements
(Worldwide)
260 lbs
117 kg
45 kg
10 lbs
4.5 kg
20 km/h)
Lithium Ion
(Li-ion)
26 to 39 km
opposite directions, enabling
the Segway PT to turn in place.
1.03 bar
100 to 240 V~;
50 or 60 Hz
260 lbs
117 kg
100 lbs
45 kg
10 lbs
4.5 kg
12.5 mph
20 km/h
Lithium Ion
(Li-ion)
9 to 12 mi
14 to 19 km
4 psi
.275 bar
100 to 240 V~;
50 or 60 Hz
5
Table 2. Segway Specifications
Model Specificationi2x2
Dimensions
Machine Weight Without
Batteries
Battery Weight
Ground Clearance
(Unloaded)
Machine Length and Width25.5 x 25 in
Handlebar Height from Mat38 - 43 in
Handlebar Height from
Ground (Unloaded)
Powerbase Height
(Unloaded)
Tire Diameter19 in
Tire TypeStandardAll-terrain
InfoKey Controller
BatteryCR2430 replacement batteries
82 lbs
37 kg
Table 10 on page 63.
See
3.4 in
8.5 cm
65 x 63 cm
97 -109 cm
46 - 51 in
117-130 cm
8 in
20 cm
48.3 cm
are available at Electronics
stores. A spare InfoKey
Controller battery ships with
your new Segway PT, stored
beneath the Console Trim.
97 lbs
44 kg
4.4 in
11.2 cm
26.5 x 33 in
67 x 84 cm
38 - 43 in
97-109 cm
47 - 52 in
119 - 132 cm
9 in
22.9 cm
21 in
53.3 cm
6
NOTE:
* See “Weight Limits for Riders and Cargo” on page 8 for more
information on weight limits.
** See “Maximizing Range” on page 11 for information on
maximizing the distance you can travel on your Segway PT, and
factors that can increase or reduce your range.
English
7
Operating Limits
It is important that you familiarize yourself with the operating limits of
the Segway PT. These limits are set to maximize rider safety while
reducing the risk of damage to the Segway PT. The Segway PT will
perform better when you observe these limits.
Weight Limits for Riders and Cargo
Segway sets weight limits for two reasons:
zRider safety.
zTo reduce the risk of damage to the Segway PT.
Dynamic Weight Limits
To keep the Segway PT and rider upright, the Segway PT must
always have enough power to be able to turn its Wheels forward and
backward.
WARNING!
Exceeding the weight limits, especially when combined with
other variables that require more power, will increase your risk
of falling or damaging the Segway PT.
Variables that require more power include:
zHigher payloads (weight of rider and all cargo).
zSteeper slopes.
zBumpier surface conditions.
zHigher speeds.
zAbrupt maneuvers.
8
The Segway PT monitors the amount of power being used and will
activate safety alerts when it senses excessive power demands. It is
important that you learn to anticipate and recognize when the
Segway PT is reaching the limits of performance.
Learn to recognize and respond to Safety Alerts; review
“Speed Limiter” on page 48, “Stick Shake Warning” on
page 51, and “Safety Shutdown” on page 55.
Minimum Weight Limit
The rider’s weight must not be less than 100 lbs. (45 kg). If the rider is
below the minimum rider weight limit, he/she may not be able to ride
safely because he/she cannot shift his/her weight far enough back
(behind the centerline of the Wheels) to safely slow down and stop.
This is especially true when riding downhill. Also, riders below the
minimum weight limit might fail to properly interact with the
Segway PT’s balancing system.
Handlebar Cargo
The total weight of any Handlebar payload plus any other
attachments hanging from the Handlebar must not exceed 10 lbs
(4.5 kg).
English
WARNING!
Exceeding this Handlebar Cargo limit interferes with the
Segway PT’s balancing ability and could cause the Segway PT
to accelerate forward, risking injury and damage.
9
Structural Weight Limits
Exceeding the maximum weight limit increases the risk of damage to
the Segway PT. Heavier payloads place greater stress on the Segway
PT. Several factors affect the loads transmitted to the Segway PT:
zSkill level of the rider.
zPayload (weight of the rider and all cargo).
zSurface condition (obstacle height, etc.).
CAUTION
Exceeding the rider or cargo weight limits, especially when riding on
uneven terrain, could damage the Segway PT.
10
Maximizing Range
Maximum range distances are provided in Table 2 on page 5. The
range of your Segway PT is affected by many variables, including:
zTerrain: Riding on smooth, flat terrain improves range, and riding
on hilly terrain and unpaved surfaces reduces range.
zSpeed and Riding Style: Riding at a consistent, moderate
speed will increase range while frequent starting, stopping,
acceleration, and deceleration reduces range.
zTire Inflation Pressure: Riding with tire pressures below the
specified limit reduces range.
zRider Weight and Cargo: Lighter riders with less cargo
experience better range than heavier riders with more cargo.
zTemperature: Storing, charging, and riding in temperatures
close to the median of the recommended temperature range
improves range. Riding in colder temperatures reduces range
significantly.
zBattery Condition: Properly charged and maintained Batteries
provide greater range. Old, cold, heavily used, or poorly
maintained Batteries provide less range.
English
zWind: Riding with a tailwind increases range. Riding against a
headwind reduces range.
11
12
Chapter 2:
Getting to Know Your
Segway PT
This chapter describes how the Segway PT works. It includes:
zA description of the InfoKey Controller and its buttons and icons.
zInformation about Segway PT components.
How the Segway PT Works
The Segway PT works like the human body. When walking, if you
lean forward, you take a step forward to keep your balance. If you
lean back, you step back. On a Segway PT when you lean forward or
back the machine powers the Wheels in the direction that you lean.
The Segway PT uses technology called dynamic stabilization to
maintain its balance and move forward or backward.
English
13
When you lean, your center of gravity moves beyond the contact
patch (the place where the tire contacts the ground) causing the
Segway PT to tilt. The Segway PT’s systems sense this change,
powering the Wheels to keep them underneath you. See Figure 3.
Figure 3. How the Seqway PT Works - Leaning Forward and Back
When you pivot the LeanSteer Frame left, the Segway PT turns left.
When you pivot the LeanSteer Frame right, the Segway PT turns
right. To turn the Segway PT, point the LeanSteer Frame in the
direction you want to go, keeping the Handlebar in line with your
body. When the LeanSteer Frame is centered, the Segway PT travels
straight ahead. See Figure 4.
14
Figure 4. How Segway PT Works - Turning
The Segway PT’s dynamic stabilization technology balances forward
and backward but not side-to-side. If you tip the Segway PT onto one
Wheel, it will not dynamically bring itself underneath you and it could
fall over. You are responsible for maintaining side-to-side stability
while riding the Segway PT. To do this, keep your body aligned with
the LeanSteer Frame. Lean into turns and lean uphill when riding
across a slope to maintain side-to-side balance.
English
English
NOTE:
When riding across a slope with one Wheel higher than the other,
keep the LeanSteer Frame vertical to keep from turning.
15
Segway PT Components and
Subsystems
The Segway PT includes the following components and subsystems
(see Figure 5):
zInfoKey™ Controller
zInfoKey Controller Dock
zHandlebar
zLeanSteer Frame
zTire/Wheel Assembly and Fenders
zConsole with Charge and Balance Indicator Lights
zConsole Trim
zMats
zPowerbase
zBatteries
The Segway PT has been designed with concern for the safety of the
rider and those who may be nearby. Redundant subsystems maintain
controlled operation of the Segway PT in the unlikely event of a
component failure. If one component in a subsystem fails, the other
component continues to operate, allowing you to come to a complete
and safe stop before stepping off. The Segway PT has five redundant
subsystems: Controller Boards, Motors, Batteries, the Balance
Sensor Assembly, and LeanSteer Sensors.
16
WARNING!
All Segway PT parts must be approved by Segway, and
properly installed. Never attempt to stand on a Segway PT
without the LeanSteer Frame attached and secured. Using
your Segway PT without all parts properly installed could
damage your Segway PT and result in serious injury from loss
of control, collisions, and falls.
WARNING!
Do not modify the Segway PT. Modifications to the Segway PT
without the prior written approval of Segway could interfere
with the operation of the Segway PT, could result in serious
injury and/or damage, and could void the Segway PT Limited
Warranty.
English
English
17
Handlebar
Charge and Balance
Indicator Lights
Tire/Wheel
Assembly
Figure 5. Segway Components
InfoKey Controller
in Dock
LeanSteer
Frame
Console with Console Trim
Powerbase with
Batteries
Fender
Mats
18
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