SECURUS BTV0909 User Manual

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Stalker Alert and Stalker Alert and

Victim Feature Victim Feature

Users GuideUsers Guide

https://www.veritracks.com Username:__________________________

For 24/7 assistance, contact the STOP®Solutions Center

1-866-703-STOP (7867) | techsupport@stopllc.com

Stalker Alert®and VeriTracks®Training, Page 2

VeriTracks 10.4, BluTag v4 & v5, February 2010

riTracks 10.4, BluTag v4 & v5, February 201

BluTag® complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.

RF Exposure (SAR) Statement for BluTag®: (FCC ID S5EAA90048, FCC ID S5EAA70038 & S5E0906BT5)

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. It was tested as an ankle worn device in accordance with OET Bulletin 65 Supplement C. The

maximum SAR value reported is 0.572W/Kg (S5E0906BT5) and 0.967 W/kg (S5EAA90048) and 0.967 W/kg (S5EAA70038)

The GSM and ISM transmitters used in BluTag are not co-located. The ISM transmitter is operational only when it is required to communicate with the associated equipment. The BluTag is set up

automatically to prevent simultaneous transmission between the GSM and ISM transmitters”

RF Exposure Statement for BluBox™ (FCC ID S5EAA90548) and BluHome™ (FCC ID S5EBH0107A)

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used forthis transmitter must be installed to provide a separation distance of at

least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

RF Exposure (SAR) Statement for Stalker Alert®: (FCC ID S5EBTV0909) This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The maximum SAR value reported is 0.389W/Kg The GSM and ISM transmitters used in Stalker Alert are not co-located. The ISM transmitter is operational only when it is required to communicate with the associated equipment. The Stalker Alert is set up

automatically to prevent simultaneous transmission between the GSM and ISM transmitters”

WARNING –Changes or modifications to this unit not expressly appr oved by the party responsible for compliance could void the user’s authority to operate the equipment.

Battery Safety

The Blutag Device contains a non-removable lithium-Ion battery. Do not attempt to remove the battery. Do not dispose of The Blutag or the lithium-Ion battery in a fire. Please return the Device to Satellite

Tracking of People LLC for disposal otherwise only dispose of the battery or Blutag device in accordance with the laws and regulations in your area governing disposal of this type of battery.

The lithium-Ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium-Ion battery or the Blutag Device. Do not heat the battery or Blutag

Device above 140°F (60°C).

© 2008 Satellite Tracking of People LLC. All rights reserved. Reproduction of this document is expressly forbidden without written approval from Satellite Tracking of People LLC. VeriTracks®, BluBox™, BluTag®, BluHome™ and various software icons are worldwide registered trademarks of Satellite Tracking of People LLC (STOP). The software described herein has U.S. and Foreign Patents Pending.

STOP provides this publication as is without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information contained herein; these changes will be incorporated in new editions of the

publication. STOP may make improvements and/or changes to the products described in this publication at any time.

ObjectivesObjectives

Slides 4

Proximity Settings

Slides 20

Unenrollment

Slides 34

–

What will we cover in this Doument?

Stalker Alert®and VeriTracks®Training, Page 3

verview

Victim Enrollment Slides 6 - 19

Supervision Slides 25 - 33

Stalker Alert®and VeriTracks®Training, Page 4

ighs l

than

d its di

7” x 3” x 1.1”

Overview Overview –– Stalker Alert GPS Tracking DeviceStalker Alert GPS Tracking Device

• Small compact device easily fits inside a handbag or briefcase or attaches to a belt or waistband. We

• Operates for 60 hours on a single charge and recharging takes about one hour.

• T-Mobile or AT&T cellular service

• A charging indicator light assures the wearer that the device is charging.

• Low battery indicator vibrates twice every 10 minutes for 3-5 hours

• Contact Stalker Alert via vibrate and audible alerts

ess

seven ounces an

mensions are 4.

Stalker Alert®and VeriTracks®Training, Page 5

)

g()g()

Overview Overview –– Stalker Alert GPS Tracking Device (cont’d

Stalker Alert GPS Tracking Device (cont’d

How Stalker Alert works with BluTag

• Stalker Alert is assigned to a victim profile similar to the way a BluTag is assigned to an enrollee profile.

• The victim profile and enrollee profile are linked in VeriTracks

• Both BluTag and Stalker Alert determine and record their position on Earth once every minute.

• VeriTracks stores three concentric zones that “travel” with the Stalker Alert.

• When each device reports its GPS, VeriTracks compares the points. If a comparison of BluTag and Stalker Alert points determines that the enrollee is inside any of the three zones, VeriTracks immediately records the event.

• VeriTracks sends immediate notifications to the supervising agency as well as the victim.

• For added safety, Stalker alert detects the rf signal emitted by the enrollee’s BluTag.

Stalker Alert®and VeriTracks®Training, Page 6

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for optimal performance it needs to download the GPS almanac data

Enrollment Basics Enrollment Basics –– Maintain Stalker Alert in ReadinessMaintain Stalker Alert in Readiness

1. Turn on the Stalker Alert by placing it on its charger for at least 2 hours before an installation.

2. Acquire GPS by giving the tag a clear view of the sky for 45 minutes. The Stalker Alert will usually acquire GPS in the first few minutes, but

Enrollment Basics Enrollment Basics ––Verify Stalker Alert ReadinessVerify Stalker Alert Readiness

Scroll or use the filter options to find a device s serial number, then check to see if its State

Stalker Alert®and VeriTracks®Training, Page 7

GREEN Means GO!

’ is NORMAL. OR To find all NORMAL devices, click the State column header to sort the list by color.

To view details of the state of a device, Click its State icon. You will see the Device Data Load modal which contains records of recent calls and percent GPS during those calls.

Enrollment BasicsEnrollment Basics

Four Easy Steps to Enroll

Create victim profile

Assign Stalker Alert to victim profile

Link enrollee to victim

Stalker Alert®and VeriTracks®Training, Page 8

Set victim notifications

Stalker Alert®and VeriTracks®Training, Page 9

Enrollment Basics Enrollment Basics ––Step 1 Step 1 -- Create Victim ProfileCreate Victim Profile

Click on the Enrollment tab to open the Enrollment page

From the Enrollment tab menu, choose the Victim Entry widget.

Stalker Alert®and VeriTracks®Training, Page 10

already open, scroll down the page and under the

Available Inventory

widget you will

Enrollment Basics Enrollment Basics ––Step 1 Step 1 -- Create Victim ProfileCreate Victim Profile

With the Browse Enrollees, Enrollment Entry, and Available Inventory widgets

see the Victim Entry widget on the right side of the screen.

ictim Entry widget

Enrollment Basics Enrollment Basics ––Step 1 Step 1 -- Create Victim ProfileCreate Victim Profile

Click the Add New button.

Stalker Alert®and VeriTracks®Training, Page 11

Create a new

Victim Record

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•

Agent of Record (defaults to user who is logged in)

Save

Enrollment Basics Enrollment Basics ––Step 1 Step 1 -- Create Victim ProfileCreate Victim Profile

Complete the victim profile. The following are required fields:

• First Name and Last Name

• Primary Phone

• Primary E-mail

• Time Zone

Click the Save button.

button

Stalker Alert®and VeriTracks®Training, Page 13

•

Choose the Stalker Alert serial number from the Assigned Stalker Alert drop

down.

Enrollment Basics Enrollment Basics ––Step 2 Step 2 –– Assign Stalker Alert to Victim ProfileAssign Stalker Alert to Victim Profile

Click on the Assignment tab:

• Set the Proximity Caution (Minimum 3 miles recommended)

• Set the Proximity Warning (Minimum 2 miles recommended)

• Set the Proximity Danger (Minimum 1 mile recommended)

Click the Save button.

Stalker Alert®and VeriTracks®Training, Page 14

drop enrollee here

button.

Enrollment Basics Enrollment Basics ––Step 3 Step 3 –– Link Enrollee to the VictimLink Enrollee to the Victim

From the Browse Enrollee widget, drag the enrollee profile to the tab and drop it on the

When you first drop the enrollee their name will appear below the drop enrollee here

button.

Click the Save button.

Enrollment Basics Enrollment Basics ––Step 4 Step 4 –– Set Victim NotificationsSet Victim Notifications

Set

tificati

the similar to the

they

t for

ffi

Click the G

Click on the Notifications tab

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• Choose the event from the Events drop-down.

• Choose the destination from the Send To drop-down.

•

ons

reen icon to the left of the

way

ventsdrop-down.

are se

Click the Save button.

agents/o

cers.

Additional Enrollment InformationAdditional Enrollment Information

What to Tell the Victim

Victim Instructions for Maintaining Stalker Alert

How to Modify Victim Information

Browse Victim Widget for your own Victims

Stalker Alert®and VeriTracks®Training, Page 16

Verify Victim Status

Stalker Alert®and VeriTracks®Training, Page 17

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•

If the light shines or blinks when off the charger, contact your Agent

Enrollment Basics Enrollment Basics -- Victim Instructions for Maintaining Stalker Aler

Victim Instructions for Maintaining Stalker Aler

Discuss the following with the Victim:

• Charge twice a day, every 12 hours, for 30 minutes.

• If a charge is skipped, the tag must be charged for 60 minutes.

• Light on front indicates contact with charger, not battery level.

• Do not expose to extreme temperatures.

• Do not

• If the device vibrates, it is likely that the battery is low. Charge the device

immediately

ress “status call button” unless instructed by your Agent.

Stalker Alert®and VeriTracks®Training, Page 18

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The Simple Search widget allows you to search

To modify any information for a victim, click on the icon next to their name and drag it to

Enrollment Basics Enrollment Basics –– Browse Enrollee and Simple Search WidgetsBrowse Enrollee and Simple Search Widgets

The Browse Victims widget defaults to showing the victims in your caseload.

for victims by name or agent.

the Victim Entry widget.

Stalker Alert®and VeriTracks®Training, Page 19

as with any enrollee

Enrollment Basics Enrollment Basics ––Verify Victim StatusVerify Victim Status

Use the Same Enrollee details under which you supervise your enrollees:

1. Click the name of your victim in the Enrollees tab. The victim icon should display red

instead of blue.

2. Click the Status tab to view the last GPS, call, battery level, and events in progress just

Enrollee and Victim Proximity DeterminationEnrollee and Victim Proximity Determination

f Victi

Setti

Stalker Alert®and VeriTracks®Training, Page 20

wo types o

• Fixed Proximity Settings

• Custom Proximity Settings

roximity

ngs

Stalker Alert®and VeriTracks®Training, Page 21

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BluT

d Stalker Alert

t their t

k data to the

Victim Proximity Settings Victim Proximity Settings –– Fixed Proximity SettingsFixed Proximity Settings

Fixed Proximity Settings determine the frequency with which the

ag an

When an enrollee BluTag and a victim Stalker Alert are linked together in VeriTracks, both devices immediately begin to report their track points every 5 minutes.

If the devices report tracks that are within 7 miles of each other, the devices will begin to report every three minutes.

If the devices report tracks that are within 4 miles of each other, the devices will begin to report every minute.

repor

rac

system.

Stalker Alert®and VeriTracks®Training, Page 22

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tifi

ill be

t to the

tti

Victim Proximity Settings Victim Proximity Settings –– Custom Proximit

Custom Proximit

Custom Proximity Settings determine the distance at which no

cations w

sen

agent and victim.

ese se

entered in the Assignment tab during enrollment.

ngs are

Stalker Alert®and VeriTracks®Training, Page 23

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is generated. This will be displayed on the status page for both the Enrollee and the Victim.

Victim. If the Victim and agents are subscribed to receive proximity event notifications, they

Danger

When the victim and

than this dist

il or text with the subject line +DNGR

Victim Proximity Settings Victim Proximity Settings –– Custom Proximit

Custom Proximit

Caution – When the victim and enrollee are less than this distance apart, a Caution event

If the Victim and agents are subscribed to receive proximity event notifications, they will receive an email or text with the subject line +VCAU.

Warning – When the victim and enrollee are less than this distance apart, a Caution

event is generated. This will be displayed on the status page for both the Enrollee and the

will receive an email or text with the subject line +VWAR.

–

is generated. This will be displayed on the status page for both the Enrollee and the Victim. If the Victim and agents are subscribed to receive proximity event notifications, they will receive an ema

enrollee are less

ance apart, a Caution even

Stalker Alert®and VeriTracks®Training, Page 24

Critical

When the Enrollee BluTag and the Stalker Alert come within Radio Frequency

to receive proximity event notifications, they will receive an email or text with the subject

Additional Proximity Event Additional Proximity Event –– CriticalCritical

–

Range (approx. 300 ft), A Proximity Critical Event is Generated. This will be displayed on the status page for both the Enrollee and the Victim. If the Victim and agents are subscribed

line +VCRT.

Stalker Alert®and VeriTracks®Training, Page 25

pping

pp g ypp g y

that only the E

Supervision Supervision ––Ma

Tracks for victims can be viewed in exactly the same manner as tracks for other enrollees. You can also view enrollee and victim tracks concurrently.

• Drag Victim from the Browse Victims Widget to the Map

• Verify that the Victim Tracks are displayed

• Drag the Enrollee from the Browse Enrollees Widget to the Map

•Verify

• Click on the icon to add the victim to the map.

Enrollee and Victim Tracks Concurrentl

nrollees tracks are showin

Stalker Alert®and VeriTracks®Training, Page 26

(for

the victim’s h

the

k)?

Supervision Supervision ––Program Level Best PracticesProgram Level Best Practices

• Clearly defined roles and responsibilities for managers and agents/officers.

• Clear and inviolable procedures for responding to every VeriTracks event.

• Explicit and enforced sanctions for antagonist violations.

• Escalation plans for agent/officer notification.

• Realistic expectations for protecting the victim. An antagonist living two blocks from a

victim is not a good fit for this program. Does antagonist regularly travel near the victim

example, pass by

ouse on

way to wor

Stalker Alert®and VeriTracks®Training, Page 27

Supervision Supervision ––Supervision Routine Best PracticesSupervision Routine Best Practices

Daily is a minimum level. More frequently is better.

• Daily review of victim charging habits

• Daily review of victim tracks to provide insight to victim’s compliance (keep the tracker

with them)

• Daily review of victim events to monitor GPS and cell signal reception.

• Daily review of enrollee charging habits

• Daily review of enrollee events to monitor zone and device compliance

• Daily review of enrollee events to monitor GPS and cell signal reception.

• Daily review of combined victim and enrollee tracks to highlight potential stalking, etc.

Supervision Supervision –– Inclusion Zone layersInclusion Zone layers

Inclusion Zone for

Additional 1 mile Inclusion

departure.

Standard 300 or 500 foot

enrollee curfew.

Stalker Alert®and VeriTracks®Training, Page 28

Zone (24x7) to alert supervisors to enrollee’s

Stalker Alert®and VeriTracks®Training, Page 29

sizes can equate with recommended proximity zone sizes

Supervision Supervision –– Exclusion Zone layersExclusion Zone layers

Multiple Layered Exclusion Zones for victim frequent locations (home, work, school, etc) –

Stalker Alert®and VeriTracks®Training, Page 30

Supervision Supervision –– Extended Exclusion Zone layersExtended Exclusion Zone layers

Extended polygon Exclusion Zones to cover rapid approach corridors such as highways

Stalker Alert®and VeriTracks®Training, Page 31

Minimum suggested proximity zone sizes are:

Danger

6,000 ft

Supervision Supervision ––Proximity Zone Minimum Recommended sizesProximity Zone Minimum Recommended sizes

Caution 16,000 ft Warning 11,000 ft

These are slightly greater than 1 mile increments and so represent one minute of travel at 60 mph.

Note: If one of the paired devices is not calling or getting valid GPS, the events will generate

based on the last valid track point for this device. For example, if the Enrollee BluTag has not called in 2 hours, and the Stalker Alert reports GPS points within proximity of the last reported position of the BluTag, the event will be generated based on the info available.

Stalker Alert®and VeriTracks®Training, Page 32

parameters of a fixed proximity, both devices will increase their reporting

parameters of a custom proximity, VeriTracks will send an immediate

called in 2 hours, and the Stalker Alert reports GPS points within proximity of the last

Supervision Supervision –– How It All Works TogetherHow It All Works Together

When linked BluTag and Stalker Alert devices each reports its GPS, VeriTracks compares the points.

– If a comparison of points determines that the enrollee falls within the

tempo as described previously.

– If a comparison of points determines that the enrollee falls within the

notification in accordance with the setup for both the victim and the supervising agency..

Note: If one of the paired devices is not calling or getting valid GPS, the events will generate based on the last valid track point for this device. For example, if the Enrollee BluTag has not

reported position of the BluTag, the event will be generated based on the info available.

2 miles

Danger notification

7 Mil

Warning notification

3 Miles

Caution notification

Stalker Alert®and VeriTracks®Training, Page 33

Victim location

1 mile

4 Miles

Both devices begin 1 minute reporting

Both devices begin 3 minute reporting

Antagonist starting point

Stalker Alert®and VeriTracks®Training, Page 34

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Unenrollment Unenrollment –– Unassigning a VictimUnassigning a Victim

Page: Enrollment Widget: Victim Entry > Assignment Tab

1. Find the Victim in the Browse Victim or Simple Search widget.

2. Drag and drop the Victim onto Victim Entry widget.

3. Click the Unassign button in the top-right corner.

4. A message will generate stating that the victim is unenrolled.

5. The Enrollee BluTag that was paired with the Stalker Alert will return to 10 minute

reporting

6. An

The system will tell the Stalker Alert to turn itself off. Place it in storage or place it

on a charger to turn it back on for the next Victim.

roximity events that are open will close for both Victim and the Enrollee.

Stalker Alert®and VeriTracks®Training, Page 35

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Unenrollment Unenrollment –– Unenrolling a paired EnrolleeUnenrolling a paired Enrollee

Page: Enrollment Widget: Enrollment Entry > Assignment Tab

1. Find the Enrollee in the Browse Enrollee or Simple Search widget.

2. Drag and drop the Enrollee onto Enrollee Entry widget.

3. Click the Unenroll Enrollee icon button in the top-right corner.

4. Select the Reason for Unassignment and click OK.

5. The Stalker Alert that was

reporting.

6. Any proximity events that are open will close for both Victim and the Enrollee.

7. The system will tell the BluTag to turn itself off. Place it in storage or place it on a

charger to turn it back on for the next Enrollee.

Note: Unenrollin

assignment. Pairing will commence if another BluTag is assigned

an Enrollee will not remove him from the Victim Entry

aired with the Enrollee BluTag will return to 10 minute

SECURUS BTV0909 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual