SECURUS AA90548, AA90048 User Manual

User’s Guide
BluTag
Version 8.1
Eighth Edition, Amendment 1 (November 2005) VeriTracks™, BluTag® and various software icons are worldwide registered trademarks
of Satellite Tracking of People LLC (STOP).
The software described herein has U.S. and Foreign Patents Pending.
STOP provides this publication as is without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information contained herein; these changes will be incorporated in new editions of the publication. STOP may make improvements and/or changes to the products described in this publication at any time.
Reproduction of this document is expressly forbidden.
© 2005 Satellite Tracking of People LLC. All rights reserved.
VeriTracks™ User’s Manual
Table of Contents
Chapter 1: About VeriTracks™ and BluTag®.....................................................................1
BluTag®..........................................................................................................................................2
Summary of BluTag® Specifications:...................................................................................2
About this document .....................................................................................................................3
Chapter 2: Getting Started.......................................................................................................4
System Requirements...................................................................................................................4
Getting Help ...................................................................................................................................4
Logging In.......................................................................................................................................5
Understanding Main Menu Options ............................................................................................6
Chapter 3: Registering an Offender......................................................................................9
Registering an Offender ....................................................................................................................9
Preparing the BluTag® for Use ...................................................................................................9
Installing BluTag® .......................................................................................................................12
Enrolling a New Tracked Offender in VeriTracks™................................................................13
Complete Enrollment Paperwork...............................................................................................15
Un-Enrolling a Tracked Offender in VeriTracks™ .......................................................................16
Removing the Strap ....................................................................................................................18
Changing a Tag on an Offender.....................................................................................................18
Storing and Maintaining BluTag® ..................................................................................................19
Review...............................................................................................................................................21
Chapter 4: Zones......................................................................................................................22
Create a zone and assign it to an offender..............................................................................22
Creating Zones ......................................................................................................................22
Create a zone based on an address .............................................................................23
Create a Zone from the map ..........................................................................................24
Assigning Zones....................................................................................................................24
Verifying a zone assignment......................................................................................................26
Verify the zone is assigned to the offender .......................................................................26
Verify the zone is in the proper place.................................................................................27
Edit a zone....................................................................................................................................27
Un-assign a zone.........................................................................................................................28
Expire a zone...............................................................................................................................28
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Review...............................................................................................................................................28
Chapter 5: Event Control.......................................................................................................29
Setting up a schedule .................................................................................................................29
Deleting a schedule.....................................................................................................................30
Chapter 6: Events and Notifications...................................................................................31
Understanding Events and Notifications.......................................................................................31
BluTag® Events...........................................................................................................................32
Notifications..................................................................................................................................32
Event Driven Notifications....................................................................................................33
The Corrections Officer Summary Report .........................................................................34
Display the results in text reports........................................................................................35
Drill down to see OFFENDER DETAILS............................................................................36
Map one or more offender tracks........................................................................................38
Chapter 7: Supervising an Offender...................................................................................39
Determining Offender Location and Status ..................................................................................39
About the Offender Status Tabs................................................................................................40
The Event Tab.......................................................................................................................41
The Device Assignment Tab................................................................................................41
About the Search Pages ............................................................................................................42
Use the Offender Search .....................................................................................................42
Display the results in text reports........................................................................................42
Using Mapping tools and procedures.......................................................................................43
Play back tracks ....................................................................................................................43
Review a track.......................................................................................................................43
Identify Features....................................................................................................................44
See the places an offender frequents ................................................................................44
Find offenders at a location at a time.................................................................................44
Review...............................................................................................................................................45
Chapter 8: User Administration............................................................................................46
Menu Options....................................................................................................................................46
Incident .........................................................................................................................................46
User Accounts.............................................................................................................................. 46
Zone..............................................................................................................................................46
Preferences..................................................................................................................................46
Profile Tab..............................................................................................................................47
Notifications Tab....................................................................................................................47
Map Preferences Tab......................................................................................................49
Chapter 9: Inventory Management......................................................................................51
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Chapter 10: Using VeriTracks™ to Solve Crimes ..............................................................54
The Crime Hit Report.......................................................................................................................54
How to use the hit report ............................................................................................................54
Other methods and tools for crime solving...................................................................................56
Finding offenders at the scene of a crime................................................................................56
If the crime has been added to VeriTracks™....................................................................56
Search Based on crime hits identified by the system .................................................56
Or Search Based on the crime incident........................................................................57
If the crime is not in VeriTracks™.......................................................................................57
Find offenders in a violation status when a crime occurred using the Third List................58
Using Aerial Photography...........................................................................................................58
Using zones for Law Enforcement.................................................................................................60
Creating Zones ............................................................................................................................60
Create a zone based on an address ..................................................................................61
Create a Zone from the map................................................................................................61
Review...............................................................................................................................................62
Appendix 1: Enrollment Tabs.........................................................................................................63
Offender Profile Tab..............................................................................................................63
Offender Addresses Tab......................................................................................................64
Appendix 2: Conducting Searches.................................................................................................65
Incident Hit Search......................................................................................................................65
Incident Search............................................................................................................................66
Tracked Offender Search...........................................................................................................66
Zone Search.................................................................................................................................67
Zone Hit Search...........................................................................................................................67
Appendix 3: Understanding Text Reports....................................................................................69
The Report Frame.......................................................................................................................69
Incident Hit Search Results........................................................................................................70
Incident Search Results..............................................................................................................71
Tracked Offender Search Results.............................................................................................73
Zone Search Results...................................................................................................................73
Zone Hit Search Results.............................................................................................................74
Appendix 4: Maps...............................................................................................................................76
Map Components........................................................................................................................76
Map Features...............................................................................................................................77
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Map Toolbar.................................................................................................................................78
Best Practices When Working With Maps ...............................................................................81
Appendix 5: Agency Administration.............................................................................................82
User Accounts.............................................................................................................................. 82
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Chapter 1: ABOUT VERITRACKS
AND
BLUTAG®
VeriTracks™ is an innovative public safety tool developed by General Dynamics Advanced Information Systems and offered exclusively by Satellite Tracking of People (STOP) LLC. VeriTracks™ employs a combination of data integration, geo­mapping, and Global Positioning Satellite (GPS) technology to effectively remove the “anonymity” of non-incarcerated offenders under the supervision of local, state or federal criminal justice agencies. VeriTracks™ is applicable for arrestees on pre-trial release; convicted offenders on probation and other forms of community control; and parolees. The system uses GPS technology to constantly track the precise location of offenders and link that data to the location and time of reported crime incidents. The system also electronically monitors certain “exclusion” and “inclusion” zones for violations. Any intersection of a tracked offender with a crime incident or zone violation is known as a “hit” and is electronically sent to the appropriate police and corrections agencies for action.
1. The supervised offender wears a BluTag® on his/her leg. The “tag”
determines and records the offender location.
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2. The tag data is collected and stored on the VeriTracks™ central server.
3. Crime incident data from local law enforcement agencies is collected and
integrated with offender location data.
4. The “hit” engine determines correlation between offender location and the
location of crime incidents to determine if the offender was in the vicinity of the crime when it occurred.
5. Criminal Justice users access the central server through a user-friendly web
interface to analyze and investigate offender movement, crime patterns and the correlation of offender location with crime incidents, investigative zones and probationary zones.
BluTag®
BluTag® is a one-piece device, about the same size as a small PC mouse. It is comfortable to wear and weighs just six ounces. It has a fully rechargeable battery, tamper resistant strap, status call button, audible tone notification, vibration alarm notification, on­board management controls, and is completely waterproof to a depth of 15 feet.
Summary of BluTag® Specifications:
Single one-piece device, including GPS and GSM/GPRS
On board logic controller is programmable over the air
Remote programming of multiple “inclusion” and
“exclusion” zones
Battery re-charge period: about 30 minutes
Low-Battery notification by a vibration alarm
Weighs only six ounces
High temperature stability
Audible Tone or Vibration alarm can be programmed and sent immediately
Soft push status call button
Waterproof
Tamper resistant fiber optic strap
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VeriTracks™ User’s Manual
About this document
This User’s Manual describes the use of the VeriTracks™ software and the BluTag® equipment. It will enable you to maximize the value of the program's special features by showing tips and techniques where appropriate.
For easier reading, look for the following conventions in this document:
"Select" refers to selecting an option from the screen with your mouse. "Enter" refers to entering text or data into a field using the keyboard. "=>" indicates a series of selections to be made. Key + Key indicates that two keys on the keyboard should be pressed at the
same time. Filenames, on-screen options, and field names are shown in bold Arial font. Information to be entered using the keyboard is shown in Courier New font.
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VeriTracks™ User’s Manual
Chapter 2: GETTING STARTED
Because VeriTracks™ is Internet-based, you need a 128-bit encrypted browser, such as MS Internet Explorer® 5.5 or higher. If your browser does not have sufficient encryption capability, a message will appear and you will be directed to a site where an upgraded browser can be downloaded. For further assistance, contact our technical support personnel 866-999-6427 toll free.
System Requirements
To maximize use of your connection to the VeriTracks™ server, here are some requirements you should be aware of:
o Cookies must be enabled on your web browser, for login identification
purposes only.
o JavaScript must be enabled on your web browser. (Note: for both #1 and #2,
these should be enabled by default when using MS Internet Explorer® 5.5 or higher).
o The best screen resolution setting is at a minimum, 600X800, and optimal,
1280 x 1024. You can verify this setting by Right Clicking on your desktop anywhere => select Properties => select Settings tab => verify Screen Resolution from there.
TIP - Using web applications has advantages: such as availability of both left and right mouse clicks, not requiring double clicking, and a status window notifies when multiple windows are open.
Note: The Back button will not work with VeriTracks™ on the web for security reasons. Please use the Last Result or Back options shown on the interface.
Getting Help
The technical support staff at VeriTracks™ is pleased to assist you with any questions you may have regarding the operation of VeriTracks™ and BluTag®.
Our Technical Support Center: 1-866-999-6427 Our Mailing/Shipping Address is: 1800 Alexander Bell Drive, Suite 130
Reston, VA 20191
Or send e-mail to: TechSupport@stopllc.com
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VeriTracks™ User’s Manual
Logging In
1. To get started, open up your MS Internet Explorer® browser.
2. In the address line on the Home Page, enter the following address using your
state name in the space before .veritracks:
https:// .veritracks.com
3. You will be asked to accept the
Security Certificate pictured to the right. After you accept, you will be brought to the login screen for VeriTracks.
4. To login, you will need to enter the
User Name and Password assigned to you.
5. If you forget your password, we can
email it to you. To receive your password via email, enter your Username in the space provided and then click on the link ‘Click Here’ in the instructions next to the Password entry box.
6. Click on the Login button when you have finished entering in your account
information.
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VeriTracks™ User’s Manual
Understanding Main Menu Options
The VeriTracks™ home page consists of a Menu Bar and the Display Area in the center of the page. The Menu Bar is accessible from every VeriTracks™ web page, while the Display Area changes to reflect the selected VeriTracks™ function.
This is the VeriTracks™ Main Menu, accessible from all pages.
The VeriTracks™ Menu Bar is divided into five sections:
1. The Search link takes you to search pages where you can define specific
parameters for your search. Law Enforcement agencies will usually use this menu bar to access read only information. The menu below drops down when you move your mouse over the Search link.
2. The Administration link allows you to add or modify crime incident and zone
data, or administer your user name, password, and preferences. On this menu access is restricted to data owned by you or your agency or office. The menu below drops down when you move your mouse over the Administration link.
3. The Supervision link allows you to conduct offender searches, enroll a new
offender, administer and schedule tag commands, manage inventory, and create zones. Agencies with specific caseloads to supervise will usually use this menu bar to access and update their information. Access to records through this menu is restricted to only that data owned by the agency or office. The menu below drops down when you move your mouse over the Supervision link.
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4. The Map link allows you to map an address or to retrieve previously mapped
addresses. The map data entry box drops down when you move your mouse over the Map link.
5. The Logout link logs you out of VeriTracks™. If you close your browser
you will automatically time out your session.
On some of drop down menu items you will see small lock symbols next to the item name. The lock means you do not have access to this menu item.
Understanding Search and Data Entry Page Features
All Data Entry and Search pages within VeriTracks™ have a number of common features and functions.
1. Text Boxes – Text boxes allow direct data entry using the keyboard, where
multiple values can be entered separated by commas.
2. Scrolling List Boxes – List boxes allow you to pick items from a list.
Multiple items can be selected by holding down the control <CTRL> key and selecting the item with the mouse.
3. Text Box/Clipboard Pop-up Combination – These boxes can be used like a
text box or you may use the clipboard to pop-up a pick list of valid values.
4. Date Fields – All dates can be input directly or picked off a calendar pop-up
list.
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5. Drop Down List Boxes – The drop down list boxes allow you to type
information directly into the box, search the list or pick one item off a list that drops down. In these fields, you cannot select multiple values.
6. Buttons – All Search Pages have TEXT, MAP, and RESET buttons. TEXT
will produce a text report of the data you queried. MAP will produce a map of the Incident or Tracks you queried. RESET will clear your query and let you start over.
Data Entry pages will include the ADD button. When you have entered all the data to register a new offender or to create a new zone, you will need to click on the ADD button to add the information to the database.
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VeriTracks™ User’s Manual
Chapter 3: REGISTERING AN OFFENDER
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In this Chapter you will learn how to:
- Register an offender and install the tag
- Un-enroll an offender and remove the tag
- Store and care for tags
- Swap out a tag if it is damaged or needs maintenance
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Registering an Offender
To start using the VeriTracks™ system, you need to register your agency’s offenders in the system and activate the BluTag® assigned to a specific offender. The recommended registration process is as follows:
1. Prepare the BluTag® for use
2. Install the BluTag® on the offender
3. Enroll the new offender in VeriTracks™ and assign zones
4. Complete the appropriate enrollment paperwork
Preparing the BluTag® for Use
The BluTags® are shipped in a “deep sleep” mode. When you un-enroll an offender the tag automatically places itself in a deep sleep mode. Before using the BluTag® you must:
1. Remove the tag from inventory
2. Wake it up – Plug the tag in to wake it up.
3. Charge it up – Charge the tag for at least 4 hours.
4. Update it - If the tag has traveled any distance or is new, the tag will have to
be placed in a location where it can acquire GPS almanac and empheris data. This can take up to 30 minutes with a clear view of the sky. If the BluTag®
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