SECURUS AA90048, AA90548 User Manual

VeriTracks™ User’s Manual

• Select one or more points for the offender of interest. You can only link

points for a single offender at a time.

• Select the connect track point button.

• The track points will be connected by colored lines. A green line indicates

less than two minutes between points, a yellow line indicates less than 10
minutes between points and a red line indicates more than 10 minutes
between points.

Identify Features

• Hold down your left mouse button and draw a box around one or many map

features.

• Click the Identify Features icon on toolbar.

• This produces a detailed report on each feature (offender track point, zone,

home/work address) in the box drawn.

NOTE: These first three capabilities when used together can quickly focus the
supervising officer on location anomalies, such as on offender going to an unusual
place and allows him/her to drill down into the details of the offender’s behavior..

See the places an offender frequents

• Map a track for the offender of interest for any time period.

• Select an offender’s track on the map by drawing a box around one track

point to identify the offender.

• Select the Show Offender Range

depicts hot spots where the offender frequented or the offender’s “home
range.”

• Zoom out to see the entire home range

• This feature visualizes an offender’s “home range,” which covers all of the

places an offender has visited and where he/she spends most of his/her time.

icon to overlay a density layer that

Find offenders at a location at a time.

• Go to the Map link on the main menu bar. This provides a drop-down box in

which you can enter the address information to be mapped.

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• Alternatively, click on the Map link on the main menu bar and you will be

redirected to the Map Data Entry screen. Here you can enter the address
information or select from a drop-down listing of previously mapped
addresses.

• When you have entered the address information in either location, you will

need to click on the Map button to create the map.

• On the map, draw a box around the area of interest

• Click on the

Note – You can also Select Crime Incidents
crimes and zones in an area on the map following a procedure similar to the one
described above.

Review

How To…

Determine Current Offender Status

Select Offender Status from the Supervision drop down menu.
Select the offender of interest from the scrolling list.
Review the information on the offender status tabs.

How To…

Review Tracked Offender History

Select Tracks icon. This icon displays an offender’s
tracks that occurred in a selected area of the map during the specified time
range.

and Select Zones to display

To review an offender’s historic data that is older than 24 hours, use these screens to
generate reports and maps of historic information:

Open the Offender Search Screen (Supervision , Search ) and enter search criteria.
Display the results in text reports, or
Map one or more offender tracks.

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Chapter 8: USER ADMINISTRATION

VeriTracks™ allows users to administer their own account information, select the
types of notifications they need to receive, and create zones. A section under
Administration was also included for agency administrators to manage users and for
smaller law enforcement agencies to input its own crime incident data when it does
not have its own system for this function.

Menu Options

Incident

The Incident Data Entry option is available for smaller law enforcement agencies that
do not have an automated Crime Incident entry system already in place, like a CAD
system or RMS. Electronic formatting of data is required in order to feed it into
VeriTracks™. This function will not be used by most agencies

User Accounts

Each agency will have an administrator account assigned to manage user accounts.
This menu option is accessible only by your agency administrator. Administrators
can create users as needed and modify user information. Procedures for the Agency
Administrator are covered Appendix 4.

Zone

This menu option is another way of accessing the Zone creation screen described in
Chapter 4.

Preferences

There are two types of users defined within VeriTracks™: Law Enforcement
Officers/Crime Analysts and Supervising Officers/Probation Officers. The
Preferences menu allows the user to modify his/her own account and select the types
of notifications he/she needs to receive from VeriTracks™. In addition, the user can

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set up how he/she wants his/her default map layers displayed. Each of these options
are accessed by clicking on the appropriate folder tab.

For BOTH Law Enforcement and Probation Officers, some user account information
is modifiable. You DO NOT have privileges to modify your Username, First Name,
Last Name or Contact Type. The following are the fields can be modified.

Profile Tab

First Name

Your first name entered by your agency VeriTracks™
administrator.

Last Name

Password

Confirm Password
User Time Zone

E-mail

Active E-mail

Phone

The above fields are common for both types of users. Once your user account
information is updated, click on the Update button.

Your last name entered by your agency VeriTracks™
administrator.

Your password will originally be assigned by your agency
VeriTracks™ administrator, but you will be able to modify
this as you see fit.

Type your password in two times for verification.
This allows the user to set the Time Zone in which

VeriTracks™ should display data.
Each user must enter his/her e-mail address and keep it

updated in order to receive the VeriTracks™ notifications.
This e-mail address is used for the officer to receive

immediate notifications on his/her offender’s movements.
This can be the same e-mail address listed above or another
one, such as a cell phone or Blackberry.

Your phone number where you can be reached.

Notifications Tab

Supervising Officers/Probation Officers

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Probation offices can be notified about Zone Hits, Incident Hits and equipment
related violations. For Zone Hit notifications, choose the notifications based on who
set up the Zone. The following information pertains to Supervising
Officers/Probation Officers users:

Daily notifications

Immediate or Event Driven Notifications

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Law Enforcement/Crime Analysts

Law enforcement offices have fewer choices for notifications. They can only be
notified about Zone Hits and Crime Incident Hits. For Zone Hit notifications, choose
the notifications based on who set up the Zone. The following information pertains
to Law Enforcement/Crime Analyst users:

Zones I set up

Zones my ORI or
Agency set up

Incidents reported by
ORI or Agency

Select this check box to ensure notification of any Zone
Hits on Zones you created.

Select this check box to ensure notification of any Zone
Hits on Zones anyone in your agency created.

Select this check box to ensure notification of any Crimes
reported by your agency.

Map Preferences Tab

The Map Preferences tab displays the entire listing of map layer options. From here
select and deselect the layers you wish to see by default on your maps. You can also
change your defaults from the map toolbar. A best practice is to change your map
preferences prior to creating a map. That way the changes are saved and take effect
when you do go to create a map.

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Each map layer list can be either visible and/or labeled. To remove the layer
completely, you need only deselect the item in the visible check box. You can
modify this list as often as you like until you have the map layers as you need.

NOTE: The offender address layer provides a single map layer that is customizable
to show offender addresses by Status with "Current, Off Monitoring, or All" options,
and by Agency, with "My ORI, My Individuals, or All" options. This enhancement
removes the clutter on maps in areas dense with extraneous addresses.

When you have finished selecting your preferences, click on the “Update” button.
Click on “Reset” to nullify your changes.

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Chapter 9: INVENTORY
MANAGEMENT

The Inventory menu allows your agency to monitor your device inventory. There are
several sub-menu options available to assist you in monitoring your device inventory:
Inventory List, Change Device(s) Status, Change Device(s) Owner, Device
Assignment Report, Device History Report, Device Data Load Report, and the Case
Load Report. Of these reports, new and intermediate users generally only need to use
and understand the inventory list and the device data load report.

1. Inventory List: Displays all devices within your agency’s

inventory, including each device’s serial number, the offender that it
is assigned to (if any), and the status of each device (NEEDS
REPAIR, PRE-SHIPPING, RECEIVED, SHIPPED, ASSIGNED,
UNASSIGNED). Devices can also be placed in a RETURNED
status. Returned devices are shown only on the device history report.

2. Change Device(s) Status: Select the device on which you wish to

change the status by clicking in that device’s row of information. To
select more than one device in the list, hold down the control key on
the keyboard while selecting each device you wish to change. Below
the list of devices is a drop-down listing of status options to choose
from. Select the new status for that device. Click on the “Submit”
button to save the changes.

3. Change Device(s) Owner: Certain agencies will be set-up as a

“parent” company with possibly multiple agencies within its
hierarchy. Devices can be moved around within these hierarchies.
In order to reassign a device within your agency’s structure, the
device must be unassigned. Select the device you wish to change
ownership by clicking in that device’s row of information. To select
more than one device in the list, hold down the control key on the
keyboard while selecting each device you wish to change. Below the
list of devices is a drop-down listing of all agencies within your
company’s hierarchy that have privileges to reassign devices. Select
the agency from the list to change the owner.

4. Device Assignment Report: Displays a listing of all devices within

your agency assigned to offenders. Create this report by selecting

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the date from you wish to view. The report provides the serial
number of the devices, the device’s ORI, the offender assigned to the
device, the start dand end date (if the device has been unassigned on
the date you selected) and the status of the device (ASSIGNED or
UNASSIGNED).

5. Device History Report: Displays a report of all devices assigned to

your agency. This report is dependent on the hierarchy of your
agency. If it is at the highest level of the hierarchy, you will see all
of the agencies within your structure. This is an information-only
report.

6. Device Data Load Report: Displays all the devices on the

inventory list and drills down to a detailed report in the enrollment
process. It lists the last 50 records called in from a selected device.
Chapter 3 has a description on how to use this report.

7. The Case Load Report: Displays the number of devices in use for

each supervising officer per organization.

If viewed from a parent organization, the Case Load Report shows all the offices and
agents in the subordinate organizations.

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Chapter 10: USING VERITRACKS™ TO
SOLVE CRIMES

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In this chapter you will learn how to:

• Use VeriTracks™ to assist in crime analysis.

• Understand and interpret crime hits and the hit report.

• Locate criminals at the scene of a crime manually.

• Use Zones for monitoring areas with high levels of criminal activity.

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This chapter describes various procedures for performing crime analysis. Central to
crime solving procedures are the “Crime Hit” and the Crime Hit Report.

A crime hit is the correlation of an offender’s location with the time and location of a
crime. VeriTracks™ offers many features to solve crimes, which includes the Crime
Hit report and tools on the map screen.

The Crime Hit Report

The Crime Hit Report lists any crime hits that have been reported in the last 24 hours.
Because not all crimes are reported when they occur or occur over several days, the
Crime Hit Report may contain hits that are days or weeks old.

How to use the hit report

This report provides the crime analyst a summary of the hits and list of offenders at
crimes without logging into the system.

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Crime Description
including: Type,
time, and place of
crime

Individual at the
scene of the crime

Link to VeriTracks

Crime Description
including: Type,
time, and place of
crime

Individual at the
scene of the crime

Link to VeriTracks

This report is e-mailed every morning to each law enforcement agency that reports
crimes. It provides summary information for each crime hit and is sorted by the
reported crimes. The e-mail report contains hyperlinks that direct the crime analyst
into VeriTracks™ for further analysis of the hits and to view the crime hit.

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Other methods and tools for crime solving

Finding offenders at the scene of a crime

When crimes are reported into VeriTracks™, the system determines which, if any,
offenders were in the vicinity of the crimes at the time they occurred and
automatically generates a Crime Hit Report. For this case, the officer can review the
Crime Hit Reports and develop a viable suspect list. If the the crime has not been
reported into VeriTracks™, the user can still create a suspect/witness list manually.

1. Determine if the crime incident has been reported in VeriTracks™ ,

2. Search based on the incident or incident hits if the crime has been reported,

or

3. Locate the scene of the crime and search for offenders in the vicinity of the

crime.

If the crime has been added to VeriTracks™

If the crime has been reported to VeriTracks™, of the system has already correlated
the location of crimes to that of offenders’ movements. To find these matches you
can:

Search Based on crime hits identified by the system

1. Perform an Incident Hit search for the crime.

2. Screen the hits to determine if they are a good match (may require mapping

the hits). See Scoring the hits.

3. Map the hits by selecting those that are of interest.

4. If no good matches are found, use the last report function and review the

“Third List.”

Commentary: While searching for incident hits is the most expedient means of
finding the offenders at the scene of the crime, it does require additional work to
drill down to the “Third List,” if it is needed.

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