SECURUS 0906BT5 User Manual

VERITRACKS

1212 North Post Oak Road, Suite 100

USER MANUAL

Version 10.9.1

Satellite Tracking of People LLC

Houston, Texas 77055

BluTag

RF Exposure (SAR) Statement for BluTag S5E0906BT5)

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. It was tested as an ankle worn device in accordance with OET Bulletin 65 Supplement C. The maximum SAR value reported is 0.572W/Kg. The GSM and ISM tra nsmitters used in BluTag are not co-located. The ISM transmitter is operational only when it is required to communicate with the associated equipment. The BluTag is set up automatically to prevent simultaneous transmission between the GSM and ISM transmitters”

RF Exposure Statement for BluBox

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

WARNING – Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

 This device may not cause harmful interference, and  This device must accept any interference received, including interference that may cause undesired

operation.

: (FCC ID S5EAA90048, FCC ID S5EAA70038 &

™

(FCC ID S5EAA90548) and BluHome™ (FCC ID S5EBH0107A)

ATTERY SAFETY

The Blutag Device contains a non-removable lithium-Ion battery. Do not attempt to remove the battery. Do not dispose of The Blutag or the lithium-Ion battery in a fire. Please return the Device to Satellite Tracking of People LLC for disposal otherwise only dispose of the battery or Blutag device in accordance with the laws and regulations in your area governing disposal of this type of battery.

The lithium-Ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium-Ion battery or the Blutag Device. Do not heat the battery or Blutag Device above 140°F (60°C).

OPYRIGHT NOTICE

People LLC.

VeriTracks of Satellite Tracking of People LLC (STOP).

The software described herein has U.S. and Foreign Patents Pending.

, BluBox™, BluTag®, BluHome™ and various software icons are worldwide registered trademarks

VeriTracks® 10.0 User Manual

STOP provides this publication as is without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information contained herein; these changes will be incorporated in new editions of the publication. STOP may make improvements and/or changes to the products described in this publication at any time.

TABLE OF CONTENTS

CHAPTER 1: ABOUT VERITRACKS

VERITRACKS ...................................................................................................................... 1

“BLU” HARDWARE DEVICES .............................................................................................. 2

AND “BLU” DEVICES ................................................ 1

CHAPTER 2: GETTING STARTED ........................................................................................ 6

BROWSER AND SYSTEM CONFIGURATION ........................................................................... 6

GETTING HELP ................................................................................................................... 6

LOGGING IN ....................................................................................................................... 7

VERITRACKS ORI HIERARCHY ............................................................................................ 8

VERITRACKS BROWSER LAYOUT ........................................................................................ 8

BASIC NAVIGATION ............................................................................................................ 9

DEFAULT SETTINGS .......................................................................................................... 12

CREATING “YOUR” VERITRACKS ...................................................................................... 13

UNDERSTANDING DATA ENTRY FEATURES ....................................................................... 13

UNDERSTANDING SEARCH WIDGETS ................................................................................ 15

CHAPTER 3: BLUTAG ENROLLMENT ................................................................................ 16

ENROLLING AN INDIVIDUAL ............................................................................................... 16

PREPARE BLUTAG FOR USE ............................................................................................. 16

CREAT E AN ENROLLEE RECORD ....................................................................................... 17

VERIFY BLUTAG CONT ACT AND GPS ACQUISITION ........................................................... 20

INSTALL BLUTAG ON THE ENROLLEE ................................................................................ 23

ASSIGN BLUTAG TO THE ENROLLEE IN VERITRACKS ........................................................ 24

COMPLETE ENROLLMENT PAPERWORK ............................................................................ 26

UNENROLLING A TRACKED ENROLLEE .............................................................................. 27

REMOVING THE STRAP ..................................................................................................... 28

CHANGING A DEVICE ON AN ENROLLEE ............................................................................ 28

STORING AND MAINTAINING BLUTAG ................................................................................ 28

CHAPTER 4: ZONES .......................................................................................................... 29

CREATING ZONES ............................................................................................................ 29

ZONE TYPES .................................................................................................................... 35

ASSIGNING EXISTING ZONES ............................................................................................ 36

VeriTracks® 10.0 User Manual i

OTHER ZONE FUNCTIONALITY .......................................................................................... 37

EDITING ZONES ................................................................................................................ 38

HAPTER 5: ENROLLEE SCHEDULES ............................................................................... 40

SCHEDULE TERMINOLOGY ................................................................................................ 40

SETTING A RECURRING SCHEDULE VIA TEXT ENTRY ......................................................... 41

SETTING AN EXCEPTION SCHEDULE VIA TEXT ENTRY ....................................................... 43

SCHEDULING TIPS – USING MULTIPLE INCLUSION ZONE SCHEDULES ................................ 44

HAPTER 6: EVENTS AND NOTIFICATIONS ...................................................................... 45

BLUTAG EVENTS ............................................................................................................. 45

BLUTAG NOTIFICATIONS .................................................................................................. 47

THE DAILY SUMMARY REPORT ......................................................................................... 49

CHAPTER 7: SUPERVISING AN ENROLLEE ....................................................................... 51

ENROLLEE DETAILS WIDGET ............................................................................................ 51

MAPPING PROCEDURES ................................................................................................... 54

MAPPING TOOLS .............................................................................................................. 55

CHAPTER 8: MAINTENANCE ............................................................................................. 66

USER MANAGEMENT WIDGET ........................................................................................... 66

USER ACCOUNTS ............................................................................................................. 73

CHAPTER 9: INVENTORY MANAGEMENT .......................................................................... 76

INVENTORY DETAILS WIDGET – PRODUCTS TAB ............................................................... 76

INVENTORY MANAGEMENT REPORTS ................................................................................ 79

CHAPTER 10: USING VERITRACKS TO INVESTIGATE INCIDENTS ....................................... 80

METHODS FOR ENTERING INCIDENT DATA ........................................................................ 80

VIEWING INCIDENT SEARCH RESULTS ............................................................................... 81

THE INCIDENT HIT REPORT ............................................................................................... 84

ZONES FOR LAW ENFORCEMENT ...................................................................................... 85

PPENDIX A: BLUBOX™ ACCESSORY GUIDE .................................................................... 1

BLUBOX OVERVIEW ........................................................................................................... 3

HOW BLUBOX AND BLUTAG WORK TOGETHER .................................................................. 3

HOW BLUTAG BEHAVES IN A BLU BOX GROUP .................................................................... 3

ENROLLMENT: CREATING BLUBOX GROUPS ...................................................................... 4

ii VeriTracks® 10.0 User Manual

ENROLLMENT: ADDING BLUBOXES AND ENROLLEES TO THE GROUP .................................. 5

MONITORING: VERIFYING CURRENT BLUTAG STATUS VIA ENROLLEE STATUS ..................... 7

SCHEDULES: SETTING A BLUBOX REGULAR SCHEDULE ..................................................... 8

EVENTS: UNDERSTANDING BLUBOX ACTIVITY ..................................................................... 9

EVENTS: UNDERSTANDING VIOLATIONS IN RANGE OF THE BLUBOX .................................. 10

EVENTS: UNDERSTANDING BLUBOX MOVEMENT OR TAMPERING ...................................... 10

APPENDIX B: BLUHOME™ ACCESSORY GUIDE ................................................................... 1

BLUHOME OVERVIEW......................................................................................................... 3

KEY BLUHOME TERMS ....................................................................................................... 3

BLUHOME KEY FEATURES ................................................................................................. 3

HOW BLUHOME, BLUTAG, AND VERITRACKS WORK TOGETHER .......................................... 4

PREPARATION: ACTIVATING BLUTAG AND BLUHOME ......................................................... 5

PREPARATION: VERIFYING BLUHOME HAS CALLED VERITRACKS ........................................ 5

INSTALLATION: PREPARING BLUHOME TO GIVE TO AN ENROLLEE ....................................... 5

INSTALLATION: ASSIGNING BLUTAG AND BLUHOME TO AN ENROLLEE IN VERITRACKS ....... 6

INSTALLATION: VERIFYING BLUTAG’S STATUS VIA ENROLLEE DETAILS ............................... 7

SCHEDULES: SETTING A BLUHOME REGULAR SCHEDULE ................................................... 8

EVENTS: UNDERSTANDING BLUHOME ACTIVITY ................................................................ 10

EVENTS: TEXT NOTIFICATIONS LIST .................................................................................. 11

UN-ENROLLING AN ENROLLEE IN VERITRACKS ................................................................. 11

UNINSTALLATION: REMOVING BLUTAG AND BLUHOME ..................................................... 13

VeriTracks® 10.0 User Manual iii

CHAPTER 1: ABOUT VERITRACKS

AND “BLU” DEVICES

VERITRACKS

VeriTracks simplifies enrollee monitoring. This innovative, Internet-based public safety tool receives, stores, and distributes monitoring data transmitted by BluTag

VeriTracks streamlines daily supervision tasks and, where applicable, crime solving data. Tabs and widgets allow you to choose what to view and where to view it. VeriTracks is accessible 24/7 via any computer with a high-speed Internet connection. Robust mapping can display and animate current or historical tracks of multiple enrollees simultaneously. You determine which event and violation notifications to receive, and how to receive them (email, fax, pager or text message).

Crime

Occurs

Crime Data

Agency

RMS

devices and BluHome™ units.

GPS

Satellite

Supervised

Individuals

Central

VeriTracks

Hit

Engine

Crime

Analysis

Figure 1 – VeriTracks 10.0 Browser Layout

Server

Pull Data Push Data

Investigation Probation

Interactive GIS Query & Analysis

With VeriTracks you can:

 Analyze historical tracks for patterns and trends in the movements of enrollees.  Zoom down to closely examine a city block or zoom out to view an entire state.  Determine the nearest U.S. Postal Service address for any location on a map.  Use exclusion and inclusion zones to help modify an enrollee’s behavior by requiring them to

remain in or avoid certain locations for a specific length of time. Exclusion zones are geographic areas an enrollee is prohibited from entering. Inclusion zones are geographic areas in which an enrollee is required to enter and remain.

VeriTracks® 10.0 User Manual 1

“BLU” HARDWARE DEVICES

STOP offers a range of hardware devices designed to meet the evolving demands of our diverse customer base. The center piece of these devices is BluTag, the world’s first one-piece Global Positioning System (GPS) tracking device. It houses its receiver and transmitter in a single unit. This eliminates the need for enrollees to always hand carry the monitoring component.

The BluHome and BluBox accessories link to BluTag devices via a radio frequency (RF) “tether” enhance the monitoring of an enrollee’s curfews for his or her residence.

BluTag Active benefits and operations:

 Single one-piece device, including GPS

and GSM/GPRS

 Device settings are programmable over

the air

 Remote programming of multiple

inclusion and exclusion zones

 Layered location capability gives multiple

avenues for locating an individual

 Battery life in excess of 30 hours  Low-battery notification by a vibrating

alarm

 Weighs only six ounces  High temperature stability  Audible tone or vibration alarm can be

programmed and sent immediately

 Performs exceptionally well under diverse

environmental/atmospheric conditions

 Waterproof to a depth of 50 feet  Tamper resistant fiber optic strap

and

BluTag

Active

Active monitors enrollees using active GPS technology, which generates immediate

notifications containing near real-time data. This allows supervising agents to quickly take the appropriate action related to the notification.

Because BluTag is a one-piece monitoring device, it remains securely fastened to an enrollee’s ankle at all times. No additional equipment is needed to effectively monitor an enrollee.

2 VeriTracks® 10.0 User Manual

In its standard configuration, an active device contacts VeriTracks once every 10 minutes to transmit its tracking data. However, the device calls in immediately in the event of a violation. This provides near real-time violation notification and near real-time enrollee tracking.

BluTag

Passive

BluTag Passive is the only commercially proven one-piece passive GPS monitoring device on the market today. An enrollee need not carry or plug into any other equipment.

BluTag Passive transmits data through an RF tether to BluHome, a GPS accessory with communication capability, while still attached to an enrollee’s ankle. Multi-piece passive GPS devices require an enrollee to remove the transmitter (the component that actually tracks an enrollee’s movements) every day for up to eight hours to recharge the battery and/or transmit monitoring data.

BluTag Passive receives and stores all monitoring data onboard until the enrollee enters the RF tether range of BluHome, which is installed in an enrollee’s home. More information about BluHome is included later in this chapter.

BluTag Passive immediately receives GPS coordinates when the RF tether between itself and BluHome breaks. Because BluTag Passive remains securely attached to an enrollee’s ankle at all times, public safety is enhanced because the movements of an enrollee are tracked 24/7, even when an unscheduled exit from the residence occurs. BluHome sends VeriTracks a violation alert when such an event occurs.

BluTag Hybrid

BluTag Hybrid communicates device tampering and inclusion zone violations with near real-time data like BluTag Active. Supervising agents can also “ping” the device so it immediately transmits the enrollee’s current location regardless of when the last GPS coordinates were transmitted to VeriTracks.

A distinct advantage of BluTag Hybrid is its ability to easily and quickly convert to active GPS monitoring without changing equipment. Supervising agents need only call, email, or fax our Solutions Center any time of the day or night to switch the device to active GPS monitoring.

BluTag Hybrid transmits monitoring data using one of two cellular networks or through an RF tether with BluHome. When BluTag Hybrid is used in conjunction with BluHome, the RF tether linking the two units engages when the enrollee enters the tether’s range. More information about BluHome is included later in this chapter. BluHome is an optional accessory for BluTag Hybrid and not required for BluTag Hybrid’s normal operations.

In its standard configuration, a BluTag Hybrid device calls VeriTracks to transmit its tracking data under the following conditions:

 Enrollee charges the device  Enrollee enters the tether range of a BluHome unit  Enrollee violates a 911 Inclusion zone  BluTag records a bracelet strap tamper  Agent or officer “pings” the device while logged into VeriTracks

VeriTracks® 10.0 User Manual 3

BluBox

BluBox is a GPS accessory designed for use in group residential facilities with multiple enrollees or for a single enrollee without sufficient cellular telephone coverage. It emits an encrypted RF signal to electronically tether multiple enrollees monitored with a BluTag device. BluBox does not transmit monitoring data. The BluTag device attached to the enrollee’s ankle transmits monitoring data.

BluBox benefits and operations:

 Enhance curfews with the RF signal regardless of layout or construction of facility  BluBox is installed in an inconspicuous location  Uses a standard AC electrical outlet for power  Back-up battery power lasts up to three days  Detects and transmits unauthorized movement or tampering to BluTag, which sends the data to

VeriTracks

 When an enrollee enters the RF signal range and BluBox and BluTag are tethered together,

BluTag transmits a message to VeriTracks about the tether

 When BluTag is tethered to BluBox, GPS tracking is curtailed. When the tether is broken, GPS

tracking returns to standard operations

4 VeriTracks® 10.0 User Manual

BluHome

BluHome is a GPS accessory that transmits monitoring data through a digital or standard landline telephone connection in an enrollee’s residence. When an enrollee enters BluHome’s RF signal range, the unit immediately tethers itself to the BluTag device. GPS location data, violations, and other monitoring data transmit to the BluHome through the tether. BluHome then transmits the data to VeriTracks using the landline or digital telephone connection.

BluHome allows customized cut-off points for the RF tether regardless of the layout or construction of the residence. This significantly enhances curfews since the tether can be programmed to cut off at a specified location in or out of the enrollee’s residence.

BluHome benefits and operations:

 Enhance curfews with customized cut-off points with the RF signal regardless of layout or

construction of the residence

 No removal of BluTag from the enrollee’s ankle to transmit monitoring data to BluHome  BluHome installs in an inconspicuous location in the enrollee’s home  No enrollee interaction is required for normal operations or maintenance  Uses a standard AC electrical outlet for power  Back-up battery power lasts up to three days  Detects, records and transmits unauthorized movement and electrical or telephone service

interruptions

VeriTracks® 10.0 User Manual 5

CHAPTER 2: GETTING STARTED

BROWSER AND SYSTEM CONFIGURATION

The following configuration requirements help maximize your connection to VeriTracks.

 VeriTracks runs in a 128-bit encrypted browser (e.g., Microsoft Internet Explorer

or Mozilla Firefox 1.0 or higher). If a computer’s browser does not have sufficient encryption capability, a message appears directing you to a browser upgrade website. For further assistance, contact our Solutions Center toll free at 866.703.STOP (7867).

 Cookies must be enabled on the browser (used for login identification purposes only; enabled

by default in Internet Explorer 6.0 or higher).

 JavaScript must be enabled on the browser (enabled by default in Internet Explorer 6.0 or

higher).

 The minimum screen resolution setting is 1024x768. The optimal resolution setting is

1280x1024.

TIP: If you have appropriate administrative rights on your computer, you may change

settings for cookies and JavaScript by selecting Tools > Internet Options in Internet Explorer, and then selecting the Settings button in the Temporary Internet Files section of the General tab.

Verify and change screen resolution by right-clicking on the Desktop and selecting Properties > Settings tab.

6.0 or higher

GETTING HELP

The technical support staff at STOP’s Solutions Center is pleased to assist with any questions regarding the operation of BluTag, BluBox, BluHome or VeriTracks.

Contacting STOP’s Solutions Center:

By Phone:

By Fax:

By Email:

By Mail:

6 VeriTracks® 10.0 User Manual

1-866-703-STOP (7867)

1-877-410-STOP (7867)

TechSupport@stopllc.com

Satellite Tracking of People, LLC 1212 North Post Oak Road, Suite 100 Houston, Texas 77055

LOGGING IN

1. To start, open the Internet Explorer browser.

2. In the address line on the Home Page, enter the following address

https://www.veritracks.com

3. Accept the Security Certificate (if applicable). The VeriTracks login screen displays.

4. Enter your Username and Password.

TIP: If you forget your username or password, VeriTracks can email the information

to you. Simply click the “Forgot your username or password?” link and follow the instructions.

5. Click Login. The VeriTracks browser will display. In organizations that have a hierarchy of

field and regional offices, select the office you wish to access from the list on the screen.

Figure 2 – VeriTracks Login Screen

VeriTracks® 10.0 User Manual 7

VERITRACKS ORI HIERARCHY

An ORI is a unique nine-character identifier assigned by the FBI to law enforcement agencies. VeriTracks uses this identifier when available to establish the unique identity of each of its customers in the VeriTracks system. If an agency does not have an FBI ORI we will create a VeriTracks ORI. Larger organizations that are divided into geographic regions, functional branches, and field offices can be set up in VeriTracks to replicate their organization’s hierarchy of offices. Additionally, organizations that have a reason to separate two supervised populations like adults and juveniles can have their populations separated in VeriTracks. For simplicity’s sake, all of these entities in the hierarchy are referred to as ORIs.

For example, if an agency has a headquarters office and three field offices, the headquarters office is set up as the “parent” ORI and the three field offices as “child” ORIs. Users with access to the parent ORI can view enrollee information and tracking data, monitor inventory lists, receive notifications, etc for all three child ORIs as well as the parent ORI. Users who only have access to a child ORI only have rights to the above information for their own ORI.

VERITRACKS BROWSER LAYOUT

VeriTracks 10.0 consists of the Header Panel, the Tab Page Panel, the Widget Panel, and the Map Panel. Figure 3 shows the location of each of these panels.

TIP: VeriTracks 10.0 uses tab pages and widgets to organize functionality. Widgets are the

small windows seen in each tab page.

Tab

Page

Panel

Widget

Panel

Map

Panel

Header

Panel

Figure 3 – VeriTracks 10.0 Browser Layout

8 VeriTracks® 10.0 User Manual

BASIC NAVIGATION

WARNING: The Back button may produce unexpected results. Change from one tab

or widget to another by clicking that tab or widget.

Tab Pages

VeriTracks utilizes tab pages and widgets allowing you to view the information you want in the order of your choosing. Select the tab pages to display in the Tab Page Panel. Add the same tab page multiple times in the Tab Page Panel. Available tabs include the following:

 General – view general system information and messages; available widgets include

Introduction and Messages. Note: This tab page displays when first logging into VeriTracks. Use the feedback form to submit any questions or comments.

 Supervision – view the most current information for an enrollee; available widgets include

Enrollee Details, Simple Enrollee Search, Advanced Enrollee Search, Browse Enrollees, and Schedules

 Enrollment – create and modify enrollee records; available widgets include Enrollment Entry,

Simple Enrollee Search, Advanced Enrollee Search, Browse Enrollees, Browse Inventory, Schedules, Available Inventory, and BluBox Management

 Inventory – manage devices and device inventory; available widgets include Inventory Details,

Browse Enrollees, and Browse Inventory

 Maintenance – browse users and then maintain as necessary; available widgets include User

Management and Browse Users

 Analysis – search for and view incident reports; available widgets include Simple Enrollee

Search, Advanced Enrollee Search, Incident Search, and Incident Entry

 Reports – view report details; available widgets include Recent Reports and Report Viewer

To remove a tab page:

1. Click the tab page close icon on the tab you wish to close (Figure 4). This icon appears to the

right of the tab page label in the Tab Page Panel. This closes the tab page.

To add a tab page:

1. Click the tab page selection icon in the Tab Page Panel (Figure 4). A drop-down list appears

and displays all of the available tab pages.

2. Select the tab page you wish to add. This tab page will now appear in the Tab Page Panel.

The default widget(s) will appear on the tab page once it opens.

VeriTracks® 10.0 User Manual 9

Tab Page Selection

Icon

Tab Page

Icon

Available

Tab Pa

Figure 4 – VeriTracks Tab Pages

Widgets

VeriTracks presents information as widgets, which represents a group of related information or functions. Widgets display the information and functions that you choose in a manner that is most useful to you. For example the Enrollment Widget contains data and functions used to enroll an individual on a device in VeriTracks. Widgets can be added to or removed from a tab page and arranged on the tab page in the order that makes the most sense to you.

Each tab page has a drop-down list of widgets available on that tab page. Available widgets are organized into two sub-menus: function specific widgets and Generic Widgets.

When a widget is selected, the information is placed within a box on the tab page. These boxes may be moved on the tab page as you wish. Each widget box has a toolbar that appears in the upper-right corner of the widget box.

 Function specific widgets – Function specific widgets present information or functions

specific to the topic of the tab. Function specific widgets will vary on each Tab Page Panel.

 Generic Widgets – Generic widgets appear on many tab pages and include Clock, Calendar,

and Feedback.

To add widgets to a tab:

1. Click the widget icon (Figure 5) on the tab page to which you wish to add the widget. This

icon appears to the left of the tab page name in the tab page label. Each tab page has a unique widget icon.

2. A drop-down menu listing the widgets available for that tab page appears. Navigate to and

select the widget you wish to add to the tab page.

10 VeriTracks® 10.0 User Manual

Widget

Icon

Figure 5 – VeriTracks Widgets

To remove widgets from a tab page:

1. Click the widget close icon from the widget toolbar. The widget will close.

To move a widget:

Widgets can be repositioned on a tab page by clicking and dragging. When moving the widget, make sure the mouse cursor is inside the box. VeriTracks will handle the proper positioning from that point.

To use widget tools:

Each widget box in VeriTracks contains a toolbar with the following options:

Tool Function

The Reload icon redisplays the widget box using the most current data available. The Minimize icon only minimizes the widget box, not close it. Note that when the

box is minimized, this icon is not available. Instead there is an icon that allows you to restore the widget box to its original size.

This icon restores a widget box to its original size after it has been minimized. Note that this icon is available only when the widget box is minimized.

The Maximize icon resizes the widget box so that it is the full width of the browser. The Close icon closes the widget box. This icon is used to refresh the data on the Enrollee Status tab in the Enrollee Details

widget.

Modal Pop-Ups

Throughout VeriTracks, modal Pop-ups are used to enter or view information. A modal popup is a window which requires you to interact with and enter the requested information before returning to the widget.

VeriTracks® 10.0 User Manual 11

Map

The map is permanently displayed on the bottom of VeriTracks. Resize the map by clicking on the header and dragging it up and down, or by clicking on the minimize, partial, or maximize icons on the right side of the header. If you maximize the map, it will cover the currently displayed widgets, but those widgets and their displayed information are available again as soon as the map is minimized or partially minimized.

DEFAULT SETTINGS

The first time you log into VeriTracks® 10.0, certain default setting pages and widgets are displayed. Change any or all of the default settings to a display order that is most logical for you.

The default pages and widgets for standard parole and probation users are:

Page Widgets

General Introduction, Feedback, Messages Enrollment Browse Enrollees, Enrollment Entry, Available Inventory Supervision Browse Enrollees, Enrollee Details

The default pages and widgets for law enforcement (crime scene correlation) users are:

Page Widgets

General Introduction, Feedback, Messages Analysis Incident Entry, Incident Search

If you open too many different pages and widgets, and want to return to the default settings:

1. Click on the My Account link in the upper-right corner of the browser window.

Figure 6 – My Account link

2. A modal pop-up displays your account information. Select the General Settings tab in the

lower-left of the modal.

3. Check the Reset Default Settings box.

4. Click Save in the lower-right of the modal.

12 VeriTracks® 10.0 User Manual

Figure 7 – My Account Modal

CREATING “YOUR” VERITRACKS

One of the unique advantages of VeriTracks® 10.0 is that the software remembers the pages, widgets, and settings that you select to display. Each time you log out, VeriTracks the current pages and widgets you had open. This makes it very convenient and shows the same pages, widgets, and settings you use most.

Your settings are automatically saved by VeriTracks®. However, to ensure your configuration is saved, use the log out link in the upper right corner.

10.0 takes a snapshot of

UNDERSTANDING DATA ENTRY FEATURES

Text Boxes

Text boxes allow direct data entry using the keyboard.

Figure 8 – Text Box

Date Fields

All dates can be input directly or picked off a calendar pop-up list.

VeriTracks® 10.0 User Manual 13

Figure 9(a) – Calendar

Drop-down Lists

Drop-down list boxes allow you to: (1) type information directly into the box, (2) search the list or (3) pick an item off the drop-down list. You cannot select multiple values in these fields.

Figure 9(b) – Drop-Down List

Radio Buttons and Checkboxes

 Radio buttons allow you to select a single entry in a list of options. When options are

presented in a list of radio buttons, a selection must

be made.

 Checkboxes allow you to select multiple entries in a list. You also have the option of not

selecting any option.

Radio

Button

Checkbox

Figure 9(c) – Radio Buttons and Checkboxes

14 VeriTracks® 10.0 User Manual

UNDERSTANDING SEARCH WIDGETS

Search Widgets

The Simple Enrollee Search and Advanced Enrollee Search widgets allow you to find enrollees in your caseload or for other officers by using easy to define search criteria.

Figure 10(a) – Browse Enrollees My Caseload Figure 10(b) – Browse Enrollees My Agency

Browse Widgets

Use the Browse Enrollee widget to locate enrollees in any ORI that your login has permission to access. Enrollees are located in “folders”. Two main folders display in the widget—My Caseload and Agencies. My Caseload opens to the defaults shown in Figure 11(a). To locate enrollees under other officers or in other ORIs, use the Agencies folder. Figure 11(b) shows how to view your own (or other officer’s) enrollees in the Agencies folder.

Figure 11(a) – Browse Enrollees My Caseload Figure 11(b) – Browse Enrollees My Agency

Use Browse Inventory and Browse User widgets to view inventory, BluBox Groups, and users.

VeriTracks® 10.0 User Manual 15

CHAPTER 3: BLUTAG ENROLLMENT

ENROLLING AN INDIVIDUAL

Tracking individuals in the VeriTracks system begins with enrolling them in the system and activating the assigned BluTag device. The recommended enrollment process is as follows:

1. Prepare BluTag for use.

2. Create an enrollee profile.

3. Verify BluTag contact and GPS acquisition.

4. Install BluTag on the enrollee.

5. Assign BluTag to the enrollee in VeriTracks.

6. Verify enrollment in Enrollee Status screen.

Alternative Enrollment Approach

The steps above are ordered to maximize efficiency while assuming you enter enrollee profile and address data before the enrollee arrives. If you are completing the enrollment process with the enrollee present, the following is a more efficient order:

1. Prepare BluTag for use.

2. Verify BluTag contact and GPS acquisition.

3. Install BluTag on the enrollee.

4. Create an enrollee profile.

5. Assign BluTag to the enrollee in VeriTracks.

6. Verify enrollment in Enrollee Status screen.

PREPARE BLUTAG FOR USE

Inspecting and Preparing Inventory

1. If the BluTag device is being re-assigned, remove and visually inspect the back plate, lenses,

and brass screw fittings on each wing of the device. (This should also be done during removal and cleaning at un-enrollment.)

2. Locate the strap, clips, collars, and installation tools.

3. Inspect the ends of the strap, making sure each end is cut straight and on a sizing line. (If

necessary, re-cut each end on a sizing line.)

4. Place collars on each end of the device’s wings, making sure the notch is against the back

plate and the narrow ends are flush with the ends of the wings.

5. Attach a pair of clips to one end of the strap. The ends of the clips must align evenly with the

end of the strap (not shorter or longer) and snap into place.

16 VeriTracks® 10.0 User Manual

6. Insert the clipped end of the strap into one wing of the device. Give the clips another firm

press to ensure they are secure. Pull on the strap firmly to confirm the clips have set and are secure.

Activating the Device and Acquiring GPS

BluTag devices are shipped in a “deep sleep” mode. Un-enrolling an enrollee also places BluTag in deep sleep mode. Before re-assigning the BluTag device:

1. Activate BluTag by placing it on the charger for at least four hours before an installation.

2. Place BluTag in a location with a clear view of the sky, preferably while it charges, to acquire

GPS (e.g., sitting in a window). This can take as little as 15 minutes, but it may take longer. If possible, leave BluTag in this location for up to 45 minutes so that the BluTag can download all satellite positions and other technical data that should be updated when a BluTag is activated.

IMPORTANT: Do not charge devices more than two weeks without installing it.

When a device is ready for use, the cycle above can be repeated.

Avoid charging in the heat of direct sunlight. A piece of cardboard can be

placed over the device to reduce the effect.

CREATE AN ENROLLEE RECORD

To create an enrollee’s profile:

1. Open the Enrollment tab page.

2. Open the Enrollment Entry widget.

3. Click the Create a new Enrollee Record icon (Figure 12). The Enrollee: New Enrollee

screen opens and allows you to enter enrollee information (Figure 13).

Create New

Enrollee

Record

Figure 12 – Create a New Enrollee Icon

VeriTracks® 10.0 User Manual 17

Save

Profile

Additional

Data

Sections

Figure 13 – Enrollee: New Enrollee Profile

4. Complete the enrollee profile. The following are required fields:

 Primary Id  First Name  Last Name  Agent of Record  GPS Start & End Dates (MM/DD/YYYY; slashes only)

Note: the Secondary Id field is not required. Additional data can be entered by clicking the bars at the bottom of the Fundamentals

section. The first three bars are labeled Characteristics, Vehicle, and Miscellaneous. They contain all additional data fields such as hair color, eye color, etc. The final bar is labeled Restrict Details. If the Restrict Details checkbox is checked, law enforcement users are restricted from seeing this enrollee's details throughout the application. A note can be added to enter information about who requested the restriction to be lifted.

5. After entering the necessary data fields, click Save in the top-right corner of the page.

To enter an enrollee’s home and work addresses:

1. Open the Address tab on the Enrollment Entry widget (Figure 14).

2. Enter the home street address (and work address, if applicable). Once the addresses are

entered, click Set Location to show the localization of that address. Zoom in or out and use satellite photography to decide the precise placement of the icon. As necessary drag and drop

18 VeriTracks® 10.0 User Manual

the icon to perfect the placement of the address icon. Note: The icon returns to the geo-coded position if more address data is added after moving the icon.

3. After entering the necessary data fields, click Save in the top-right corner of the widget

(Figure 14).

TIP: Use the Street 2 field for non-geographic address data like apartment number.

Save

Address

Tab

Create/

Assign Zone

Address

Map

Figure 14 – Enrollee: New Enrollee Address

TIP: VeriTracks has features for more efficient zone creation. While still in the Address

tab, select the Create / Assign Zone checkbox (Figure 14). The screen displays fields for entering zone name and type. See Chapter 4 for additional details.

In addition to home and work addresses, VeriTracks can store an unlimited number of other addresses for an enrollee.

To enter additional addresses for an enrollee:

1. Scroll down to the last existing address record for the enrollee. Beneath this record the Add

New Address button (Figure 15) appears.

2. Click this button and VeriTracks creates a new blank address record.

3. Fill in the desired data and click Save.

TIP: To set a location based on cross streets anywhere in VeriTracks, simply insert an “&”

between the two streets in the Street 1 field.

VeriTracks® 10.0 User Manual 19

Figure 15 – Add New Address

VERIFY BLUTAG CONTACT AND GPS ACQUISITION

After charging BluTag’s battery for at least four hours, verify the device is communicating with VeriTracks and has an updated GPS Almanac. The best indication of an up to date GPS almanac is the device receiving GPS continuously for 45 minutes. To verify the status of communication and the acquisition of GPS, open the Assignments tab on the Enrollment Entry widget (Figure 16). A dropdown box shows the list of available BluTag devices. Next to each device serial number is an icon indicating device readiness. If the icon is green, the device is ready to be placed on an enrollee.

An icon’s status is green if the device is (1) contacting the system regularly, (2) averaging 60% or more GPS coordinates per call in during the previous two hours, and (3) averaging a battery level of

4.1 or higher during the previous two hours. The GPS Almanac describes the orbits of the complete active fleet of satellites. GPS receivers use the

almanac to determine "approximately" the location of the satellites relative to the GPS receiver’s location. The receiver uses the almanac to determine what satellites it should use to verify location. Having an up-to-date almanac speeds acquisition time for the GPS receiver.

20 VeriTracks® 10.0 User Manual

Device

Status

Figure 16 – Enrollee Assignments

View BluTag Status Details

If the BluTag device’s status icon is not green, it is recommended not to assign it to an enrollee. To determine why a BluTag device’s status icon is not green, review the BluTag contacts described below.

To view BluTag Status Details:

1. Open the Available Inventory widget in the Enrollment page.

2. Search for the device number by scrolling or by using one of the data filters.

Device

Status

Details

Figure 17 – Device Status Details Icon

3. Click the device status details icon in the State column in the device’s row. A pop-up window

displays a listing of the details for all of the most recent contacts made by the device. Use this

VeriTracks® 10.0 User Manual 21

information to determine whether the device has a sufficiently frequent call-in, a high average of GPS, and adequate battery charge.

Figure 18 – Device Status Details Pop-Up Window

If BluTag is not calling into VeriTracks, use these techniques to activate the device:

 Attach the charger to BluTag and remove it after a few seconds to wake up the device.  Press and hold the Status Call button on the front of the device until it beeps.

If BluTag does not have a satisfactory number of current GPS coordinates (60% or more), place it outside with a full view of the sky. It may require between 15 to 60 minutes for the device to acquire initial GPS coordinates and download its almanac if it has been in storage or shipped a long distance (e.g., new BluTag devices shipped from the manufacturing site in Houston).

If BluTag does not have an adequate charge, place a charger on it until icon turns green. If any of these conditions are not resolved with these techniques, use a different BluTag and return

the first device to STOP’s manufacturing facility in Houston.

TIP: Available Inventory Widget Tips:

 Click on a column heading to sort by Serial #, Product, or State.  Open or close the filter section by clicking anywhere on the Filter Options bar.

Filter Options

Bar

Figure 19 – Available Inventory

 Move to the next page of the device listing by clicking the Next Page/Previous

Page buttons at the bottom of the widget.

22 VeriTracks® 10.0 User Manual

+ 87 hidden pages

SECURUS 0906BT5 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual