SECURUS 0114BLUT07, BLU07 User Guide

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Active BluTag

VeriTracks 11

https://v11.veritracks.comhttps://v11.veritracks.com

For 24/7 assistance, contact the STOP®Solutions Center

1-866-703-STOP (7867) | techsupport@stopllc.com

BluTag®

BluTag complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

RF Exposure (SAR) Statement for BluTag (S5E0114BLUT07).

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. It was tested as an ankle worn device in accordance with the required FCC RF Exposure procedures. The maximum SAR value reported is 3.080 W/Kg for BluTag (S5E0114BLUT07)

WARNING – Changes or modifications to these units not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

BluBox™ & BluHome™

BluBox and BluHome comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

RF Exposure Statement for BluBox™ (FCC ID S5EAA90548) and BluHome™ (FCC ID S5EBH0107A)

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

WARNING – Changes or modifications to these units not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Battery Safety

The BluTag Device contains a non-removable lithium-Ion battery. Do not attempt to remove the battery. Do not dispose of The BluTag or the lithium-Ion battery in a fire. The lithium-Ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium-Ion battery or the BluTag Device. Do not heat the battery or BluTag Device above 140°F (60°C).

Please return the Device to Satellite Tracking of People LLC, 1212 North Post Oak Road, Suite 100, Houston, Texas 77055 for disposal otherwise only dispose of the battery or BluTag device in accordance with the laws and regulations in your area governing disposal of this type of battery.

Canadian Compliance (Industry Canada) for BluTag

IC: 9086A-BluT07, MODEL NUMBER: BluTag

This Class B digital apparatus complies with Canadian ICES-003

The BluTag Device has been designed to comply with applicable safety requirements for exposure to radio waves. The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted according to RSS-102 with the BluTag device transmitting at its highest certified power level in all used frequency bands. The highest SAR value for the BluTag when tested was 3.080W/Kg . The BluTag device is designed to be ankle worn. Please follow the instructions included in the user guide for installation around the ankle.

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Conformité du Canada (Industrie Canada) pour BluTag

IC: 9086A-BluT07, NUMÉRO DU MODÈLE: BluTag

Le présent appareil numérique de Classe B est conforme à la norme canadienne ICES-003.

L'appareil BluTag a été conçu pour être conforme aux normes de sécurité applicables concernant l'exposition aux ondes radioélectriques. Les directives d'exposition aux ondes radioélectriques utilisent l'unité de mesure connue sous le nom de Taux d'absorption spécifique ou TAS. Des tests de TAS ont été exécutés conformément à la norme RSS-102 avec l'appareil BluTag émettant à son niveau de puissance certifié le plus élevé dans toutes les bandes de fréquences utilisées. La valeur de TAS la plus élevée pour BluTag pendant le test était de 3.080 W/kg . L'appareil BluTag a été conçu pour être porté à la cheville. Veuillez respecter les instructions relatives à l'installation de l'appareil à la cheville stipulées dans le guide de l'utilisateur.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

SÉCURITÉ DES PILES

Les appareils BluTag contiennent une pile au lithium-ion non amovible. Ne pas tenter de retirer la pile. Ne pas jeter BluTag ou la pile au lithium-ion dans un feu. La pile au lithium-ion présente un risque d'incendie ou de brûlure chimique en cas de mauvais traitement. Ne pas désassembler, écraser ni percer la pile au lithium-ion ou l'appareil BluTag. Ne pas chauffer la pile ou l'appareil BluTag à des températures supérieures à 60 °C (140 °F).

Veuillez renvoyer l'appareil à Satellite Tracking of People LLC, 1212 North Post Oak Road, Suite 100, Houston, Texas 77055 U.S.A. pour élimination ou si vous voulez vous charger vous-même de l'élimination de la pile ou de l'appareil BluTag, veuillez vous conformer aux lois et à la réglementation de votre région régissant la mise au rebut de ce type de pile.

Table of

Contents

OverviewOverview

EnrollmentEnrollment

ZonesZones

SchedulesSchedules

5 - 18

19 - 22

23 - 30

31 - 41

InstallationInstallation

SupervisionSupervision

NotificationsNotifications

UnassignmentUnassignment

42 - 49

50 - 72

73 - 79

80 - 82

OverviewOverview

• BluTag Basics

• Battery Life

• Charging

• BluTag Specifications

• How GPS Works

• How BluTag Uses GPS

• Track Types

• How BluTag Uses Cellular

Communication

• VeriTracks Tracking Software

• Tile Totals

• The Update Available Bar

• Using the Find & Search Menus

BluTag Basics

 Lightweight (6oz), one-piece device

 Attempts GPS once every minute

 Calls every 10 minutes or less using

 Recharges in only one hour per day

OverviewOverview

 Or, 30 minutes twice daily

Battery Life

 40-60 hour battery capacity

 Multi-level battery alerts to enrollee and

agent

 Low – Approx. 10 hours left

 Vibrates twice every 10 minutes

until charged or completely dead

 Critical – Approx. 4 hours left

OverviewOverview

 Agent is alerted

 Dead – Approx. 20-30 min left

 Agent is alerted

 24-month+ battery life expectancy

Charging

 LED Charging Indicator

 Amber = Charging  Green = Full  Off = Idle

 Portable charging cradle (included)

 Optional charging accessories (additional

fees may apply):

 10-Unit Multicharger (for in-office preparation)

OverviewOverview

 Mobile Cradle (battery-powered charger)  Automobile Charger

BluTag Specifications

• Tamper-resistant, fiber optic strap

• Status/Call Push Button

• Waterproof to 50 feet

OverviewOverview

• Memory capacity of 6+ days

• GPS Interference Detection

• Shielding Possible

• Jamming Possible

• GPS (Global Positioning System) is a constellation of satellites that orbit the Earth.

• Reception and accuracy are best when moving and there is an open and

OverviewOverview

How GPS Works

unobstructed view

of the sky.

• GPS tracking is possible when at least 3 satellites can be heard.

Preparing BluTag for GPS

 Begin charging BluTag at least 4 hours prior to the install.  Charge BluTag in an area where it can also acquire GPS.

• If GPS is not available, acquire GPS elsewhere for at least 45 minutes.

• Though GPS might be present within the first few minutes of exposure - for optimal

performance, allow BluTag time to update its almanac prior to use.

Important:

OverviewOverview

• Do not leave BluTags charging for more than two weeks.

• Avoid charging in the heat of direct sunlight.

• BluTag attempts to acquire GPS

once every minute.

OverviewOverview

How BluTag Uses GPS

Track Types

Five types of tracks may be displayed that indicate BluTag’s approximate location.

Type Description Example

Trackpoint A successful attempt to track BluTag’s location at a

particular minute. Attempts are made once each minute.

Visit Five or more consecutive minutes of tracks, no greater

than 300 feet and 2 minutes apart.

Visit Point A track within a Visit.

OverviewOverview

Cell Tower When GPS reception is unavailable for one or more

minutes, a successful approximation of a responding cell tower’s location may be displayed.

Cell Track When 5 or more minutes of Cell Tower Tracking has

occurred, an approximation of BluTag’s direction in reference to the Cell Tower may appear.

How BluTag Uses Cellular Communication

• Nationwide cellular coverage

• BluTag waits only 10 minutes between calls

• However, any of the following will produce an immediate call:

• Request Position (below): Requests an immediate call/upload

• Rapid Reporting (below): Makes calls occur every 2 minutes for 1 hour.

• Push Button: Pressing BluTag’s button until it beeps forces it to call

• All other events/violations, i.e. charging, zone violations, strap tampers, etc.

• Online requests can command BluTag to buzz (beep) or vibrate

OverviewOverview

Vibrate

Buzz

Request Position

Rapid

Reporting

VeriTracks Tracking Software

• Universal software for all hardware

• Web-based application (nothing to install)

OverviewOverview

• Phone & Tablet-friendly

• Google maps

• Multi-shape, private, global, and hidden zone options

• Crime Scene Correlation

Tile Totals

Tile totals reflect the following:

OverviewOverview

Enrollee

Events

Zones

Reports

Number of assigned enrollees for the selected agency

Number of open events

Number of existing zones (assigned & unassigned)

Number of processed reports

OverviewOverview

The Update Available Bar

The Update Available bar displays above enrollee cards when an update is available for an enrollee listed on the current page of cards.

Clicking the bar is optional, as updated enrollee data will display upon navigating between tabs and tiles.

Do not click the Update Available bar while viewing unsaved data. By doing so, unsaved data will be lost.

Using the Find & Search Menus

Each Tile has its own Find / Search menu. Each is designed to display results that

are based on default search criteria or that chosen by the agent.

Find / Search menus remember their settings from session to session. Therefore, to return to the default criteria:

1. Click the Find or Search menu.

2. Click the Clear button to reset

OverviewOverview

the criteria to its defaults.

3. Click Find.

2 3

EnrollmentEnrollment

• Creating an Enrollee Profile

• Adding Enrollee Addresses

Creating an Enrollee Profile

EnrollmentEnrollment

1. Click the Enrollees tile.

2. Click Add.

3. Fill in the required fields: Primary ID,

First Name, and Last Name.

4. Confirm or change the Organization, Agent, and Risk Level.

5. Click Save.

Adding Enrollee Addresses

1. Under the profile,

click Addresses.

2. Click Add.

3. In the Type list,

choose Home, Work or Other.

EnrollmentEnrollment

3 4

4. Enter a Title for the

address (e.g. Home, Work, etc.).

5. Fill in the Street 1

box.

6. Type the City, State, and Zip Code.

Adding Enrollee Addresses (continued)

7. Click the Geocode button to view the approximate address.

8. To adjust the address placement, drag its icon.

9. Click Save.

EnrollmentEnrollment

ZonesZones

• Inclusion Zones

• Exclusion Zones

• Zone Categories

• Creating a Zone from the Addresses tab

• Editing an Auto-Generated Zone from the

Addresses tab

• Using the Zones Tile

• Editing Zones via the Zones Tile

ZonesZones

Inclusion Zones

An inclusion zone is requires an enrollee to be present during scheduled times. Inclusion hours are the time of the day in which the enrollee must remain within the zone.

ZonesZones

Exclusion Zones

An exclusion zone is placed where an enrollee must stay away. Exclusion hours are the time of the day in which the enrollee is to remain outside the zone – typically 24/7.

ZonesZones

Zone Categories

An active zone is programmed in the tag’s on-board memory. The tag will

Active

911

Silent

sense when it is in violation and immediately notify VeriTracks

(and the

agent, if subscribed). Its immediate notification will read:

+IZ (inclusion) or +EZ (exclusion)

A 911 zone is programmed in the tag’s on-board memory. The tag will sense when it is in violation and immediately notify VeriTracks (and the agent, if subscribed). Its immediate notification will read:

+I911 (inclusion) or +E911 (exclusion)

VeriTracks

will notice the violation upon the tag’s regularly scheduled call

(then notify the Agent, if subscribed). Its immediate notification will read:

+IZS (inclusion) or +EZS (exclusion)

Creating a Zone from the Addresses tab

1. Below the completed profile, click the Addresses tab.

2. Click the Create Zone icon for the preferred address.

2a. An auto-generated Inclusion Zone will be created with a name consisting of the enrollee’s Primary ID, Address Title, and Last Name.

2b. Its radius will be 150 feet (recommended inclusion zone minimum).

ZonesZones

Editing an Auto-Generated Zone

from the Addresses tab

1. To edit an auto-zone, click the Addresses tab.

2. Click the Edit Zone icon for the preferred address.

You will be taken to the Zones tile.

ZonesZones

Using the Zones Tile

From the Zones tile, you can view or change the following:

ZonesZones

• Zone Name

• Description

• Organization

• Agent

• Type

• Shape

• Map Visibility

• Scope

• Radius

• Address

• Center point

ZonesZones

Editing Zones via the Zones Tile

1. To search for the zone, if necessary, use the Find Zones menu on the left.

2. Click Edit.

3. To correct the zone’s location, drag its center point.

4. To adjust the Radius, type a new size and click Apply. (Or, drag one of its outer points.)

5. To change the address, use the Locate bar and Find button.

6. Click Save when finished.

7. To proceed with scheduling the zone, click Add Schedule.

SchedulesSchedules

• Schedule Types

• Inclusion Zone Scheduling

• Overnight Schedules

• Exclusion Zone Scheduling

• Creating a Reoccurring Schedule

• Editing One or More Scheduled Days

• Creating an Override Schedule

Schedule Types

Reoccurring Schedules Override Schedules

SchedulesSchedules

This default method ensures that the schedule repeats weekly.

No Schedule – A temporary override used for turning off a schedule for a specific date.

This date-based method allows a temporary schedule to run and expire on a specific date. It can be used alone or to temporarily suppress/override a reoccurring schedule.

SchedulesSchedules

Inclusion Zone Scheduling

Inclusion schedules determine the days/times to be within the zone.

Examples:

Enrollee is to be home, 6 pm – 6 am, Monday through Friday. Enrollee is on lock down each and every weekend.

SchedulesSchedules

Overnight Inclusion Zone Schedules

Upon saving an overnight schedule, it will automatically split into two portions – one running until 11:59 pm and the other from 12 AM until its portion ends.

Overnight schedules do not need to be input as two separate parts, as VeriTracks performs the separation automatically.

SchedulesSchedules

Exclusion Zone Scheduling

Exclusion schedules determine when to stay away from zone – typically

24/7.

Enrollee must stay out of this zone, 24/7.

Creating a Reoccurring Schedule

Schedules

1. Access the enrollee’s Schedule

tab.

a. From the Enrollees tile, open the Profile

and click the Schedules tab.

b. Or, in the Zones tile, click Add

Schedule.

2. Type a Description.

3. Select the Days of the Week to be

scheduled.

4. Confirm or change the Zone category:

Active (immediate +IZ), 911 (immediate +I911), or Silent (delayed or suppressed +IZS).

Creating a Reoccurring Schedule (continued)

5. In the Time boxes, click to set the

times the zoned area is to be monitored.

6. Click Set to confirm each choice.

7. Under Schedule Target, type or select the name of the zone.

(Auto-generated zones are listed by PID – Address Title – Last Name.)

8. Select the Zone.

Schedules

9. Click Save.

SchedulesSchedules

Viewing the Schedule Calendar

A schedule calendar is available via the View Schedule button in the Profile and the Dashboard.

Day Month

Details

Single-click

Editing One or More Scheduled Days

Part A: Remove the scheduled days that will differ from the others

Schedules

1. In the enrollees Profile, click the Schedules tab.

2. Select a schedule segment.

3. Click Edit to change it.

4. Clear the boxes for the days you wish to schedule differently than others.

5. Click Save.

Editing One or More Scheduled Days

(continued)

Part B: Create new schedules for the days not like the others

6. Click Add.

7. Select the Day to reschedule.

8. Confirm or change the Zone Category.

9. Select the new Start / End Times.

10.Select the correct zone as the

Schedules

Schedule Target.

11.Click Save.

1. Click Add.

SchedulesSchedules

Creating an Override Schedule

2. Type a Description, e.g. Extended Curfew,

etc.

3. From the Schedule Type list, choose Override.

4. Select the Date to override.

5. In the Time boxes, select the times that the schedule will run (e.g. 11:00 pm – 6:00 am).

6. Confirm or change the Zone Category.

7. Select the correct zone as the Schedule Target.

8. Click Save.

InstallationInstallation

• Preparing BluTag for Installation

• Verify BluTag Readiness

• Attach BluTag to Enrollee

• Assigning a Device

• Enrollee Instructions for Wearing BluTag

• Verifying a Successful Device

Assignment

Preparing BluTag for Installation

 Begin charging BluTag at least 4 hours prior to the install.  Charge BluTag in an area where it can also acquire GPS.

• If GPS is not available, acquire GPS elsewhere for at least 45 minutes.

• Though GPS might be present within the first few minutes of exposure - for optimal

performance, allow BluTag time to update its almanac prior to use.

Important:

InstallationInstallation

• Do not leave BluTags charging for more than two weeks.

• Avoid charging in the heat of direct sunlight.

Verify BluTag Readiness

Prior to assignment, BluTag will regularly

call, acquire GPS, and note its battery level – allowing you to verify its readiness.

Installation

1. Click the Enrollees tile.

2. Select the enrollee’s profile.

3. Click the Device Assignments tab.

4. Click Change Assignment.

5. Type or select the desired device. A

green square indicates readiness.

6. If the status is not green, it has not met one of the following criteria:

a. Recent contact

b. GPS of 60% or greater

c. Most recent battery level of 4 volts

or higher

7. If the above criteria has not been met, click Contact to research its status.

Attach BluTag to Enrollee

1. Locate the strap, bridge clips, strap clips, cutter, and cutting plate.

2. Lay the square hole of the bridge clip across the center of BluTag.

Installation

3. Firmly press down on the bridge clip to fully insert its legs. Once fully inserted, the bridge clip will lay flush against the BluTag surface.

4. Insert one additional bridge clip.

5. Attach a pair of clips to one end of the strap. The ends of the clips must align evenly with the end of the strap (not shorter or longer).

6. Insert the clipped end of the strap into a wing of the tag. Pull slightly to ensure that it is secure.

2 – 4

Installation

Attach BluTag to Enrollee (continued)

9. Make note of BluTag’s serial number.

10 / 11

10. Place BluTag on the outside of the ankle and wrap the strap around.

11. Insert two fingers inside the strap, opposite the device.

12. Look for the line on the strap that is two lines past the edge of BluTag.

13. Make a straight cut on the line, using STOP cutters only.

14. Insert the unclipped end into the wing to test the fit. Cut excess strap, if necessary.

15. Attach clips to the end of the strap and press firmly into the wing. Firmly pull the strap to check the fit.

Assigning a Device

To be completed after installation

InstallationInstallation

1. In VeriTracks, click the

Enrollees tile.

2. Select the enrollee’s profile.

3. Click the Device Assignments tab.

4. Click Change Assignment.

5. Type or select the desired device.

4 3

6. Click the Save button.

Enrollee Instructions for Wearing BluTag

Discuss the following with the enrollee:

InstallationInstallation

• Attach the charging cup by clipping it to both sides of the tag.

• Light on front indicates charging, not the battery level.

• Remove the charger by gently detaching its clips from the tag.

• Charge twice daily for 30 continuous minutes each time.

• If a 30-minute charge is skipped, charge for 60 continuous minutes.

• If you feel a low battery vibration (twice every 10 minutes), charge for 2.5 continuous hours.

• Do not charge while sleeping or driving.

• Do not submerge BluTag in water (baths, pools, large bodies of water).

• Do not force a boot over the tag.

• A sock can be worn over and/or under the device.

• BluTag is hypoallergenic and cannot overheat.

• Do not tamper with the device (no pulling, striking, attempt to open).

• Do not expose to extreme temperatures (below -4 ºF or above 131 ºF).

• Notify the agency if a medical procedure requires removal of the tag.

• Do not press “status call button” unless instructed by the agency.

• If the tag vibrates or beeps, contact the agency.

• If the light shines or blinks when off the charger, contact the agency.

InstallationInstallation

Verifying a Successful Device Assignment

1. Within the Enrollees tile, select the enrollee’s profile.

2. Click their Contact tab to verify that a recent contact was made.

3. Click their Events tab to confirm that there is not a Master Tamper.

4. Click the Map tab to verify that current GPS has been acquired.

Supervision

• Two Ways to View Track Data

• Map: Zoom, Map Size, Time Controls, and

Track Count

• Map: Date/Time and Contact Options

• Map: Trackpoint & Visit Toggles

• Map: Print, Export, Report, Refresh

• Map: Visit Points, Display Two Enrollees, Map

Legend, Find Map Objects menu

• Map: Expanding a Visit to Reveal its Tracks

• Map: Playback, Search, Measure, Locate

Address

• Online Event Confirmation & Notes

• Find Enrollees, View Events, and New Note

• Finding Enrollees in the Dashboard

• Confirming Events & Adding Event Notes

via the Dashboard

• Adding Case Notes via the Dashboard

• Accessing Enrollee Profiles via the

Dashboard

• Viewing the Enrollee’s Last Location via the Dashboard

• Dashboard Views

• Map: Changing a Zone

• Changing a Zone

• Online Event Monitoring

• Viewing Events via the Events Tab

• Mapping an Event via the Events tab

• Viewing & Confirming Events via the

Events Tile

Two Ways to View Track Data

There are two ways to view track data in VeriTracks 11.

SupervisionSupervision

The Enrollee’s Map tab: Displays all track data for a chosen time period.

The Events tile: Displays track data from 20 minutes before and up to 20 minutes after) an event’s duration.

Features of the Map Tab

Zoom, Map Size, Time Controls, and Track Count

1. Enrollee Card – Click to zoom & center

2 3 4 5

the map on all tracks for the chosen time frame.

2. Expand Map – Click to conceal both

side bars and again to display them.

3. Toggle All Last Known Positions –

SupervisionSupervision

Click to display the last location of all listed enrollees at once. Click again to toggle the display off.

4. Backward / Forward – Shifts the time

backward or forward by the current duration in use.

5. Lock – Locks the Start Date to enable

viewing the chosen date/time for subsequent enrollees.

6. Track Count – Lists the total number of

tracks acquired within the time frame.

SupervisionSupervision

Features of the Map Tab

Date/Time and Contact Options

1. Start/End Date & Time – The date range displayed. Click to change.

2. Duration – The amount of time displayed. Click to change.

3. Contact Cluster – Contact options for the bracelet.

Features of the Map Tab

Trackpoint & Visit Toggles

SupervisionSupervision

2 3

1. Toggle Visits – Click to show\hide Visits.

2. Toggle Visit Points – Click to show\hide the points within a Visit.

3. Toggle Trackpoints – Click to show\hide trackpoints.

4. Toggle Trackpoint Events – Click to show\hide event marks on all

points with events progress.

Features of the Map Tab

Print, Export, Report, Refresh

SupervisionSupervision

1 2 3

1. Print - Creates a printable version of the map with trackpoint details.

2. Export KML – Creates a copy of the map that is viewable in Google Earth.

3. Enrollee Profile Instant Report – Submits a copy of the Enrollee Profile

Report to your queue in the Reports tile.

4. Refresh – Shows a checkmark if new data is available. Clicking refresh

displays newly received data. Shows an x if no new data is available.

Features of the Map Tab

Visit Points, Display Two Enrollees, Map Legend, Find Map Objects menu

1. Expand All Visits - Click once to

expand all visits displayed and

SupervisionSupervision

1 2 3

reveal their associated points (visit points). Click again to hide them.

2. Add 2

Enrollee - Allows two

enrollees, at once, to display on the map.

3. Show Legend - Displays the

map’s legend.

4. Find Map Objects - Displays the map’s filters. Clicking Clear and then Find sets the Map to its default settings.

Expanding a Visit

1. Select the Visit.

2. Click the Expand button.

3. The Visit Points will display in the Map and Map Cards.

SupervisionSupervision

Features of the Map Tab

Playback, Search, Measure, Locate Address

1. Playback bar – Animates the movement of the trackpoints and visits, in the

order each was acquired.

2. Search bar – Searches 1500 feet around the center of the map for matches to search criteria, e.g. schools, parks, etc. Click the Close (x) button to remove displayed results.

3. Measure – Once enabled, click from one area of the map to another to calculate the distance in between. (Do not click directly on trackpoints or visits.) Click again to disable.

4. Locate Address – Click to enable. Once enabled, click an area on the map to view its approximate address. (Do not click directly on trackpoints or visits.)

1 42 3

Features of the Map Tab

Changing a Zone

1. Select the zone.

2. Click the Edit button that appears in

the top-left corner of the Map.

3. To change the size – drag an outer

point in or out. (A reset arrow button appears to return it to its original

SupervisionSupervision

size, if needed.)

4. To change its location – drag the

inner point.

5. Click Save.

BluTag Events

ON CHARGER Duration of time BluTag was on the charger.

SupervisionSupervision

LOW BATTERY ALARM

CRITICAL BATTERY ALARM (CBATT)

DEAD BATTERY ALARM (DBATT)

MASTER TAMPER (MTPR)

INCLUSION ZONE VIOLATION (IZ) Offender exited an area in which they were required to stay. EXCLUSION ZONE VIOLATION (EZ) Offender entered an area where they were not allowed.

ZONE START LOCATION UNKNOWN

(ZSLU)

MESSAGE GAP (MGAP) BluTag has missed multiple calls. (Default period is 6 hours.)

Approx. 10 hours of charge remain and a 2.5-hour refill is now required. It will vibrate twice every 10 minutes until charged or dead.

Approx. 4 hours of charge remain and a 2.5-hour refill is now required. Agent is notified. Vibrations continue.

Approx. 30 minutes of charge remain and a 2.5-hour refill is now required. Agent is notified. Vibrations continue.

Strap tampering is suspected. The violation remains open until the strap issue is resolved (e.g. replaced). Once BluTag approves, it then provides the option to close the tamper, online.

VeriTracks has been unable to locate the enrollee for a designated period

leading up to curfew. (Default period is 30 minutes.)

NO GPS (NGPS) BluTag is not reporting GPS. (Default period is 6 hours.)

INTERFERENCE (SHIELD / JAMM)

PRESS BUTTON Push button was pressed, causing an immediate report.

DEVICE UNASSIGNED Confirmation of an unenrollment.

BluTag has lost GPS reception and suspects that an object (shielding) or signal (jamming) could be the culprit.

Online Event Monitoring

SupervisionSupervision

Dashboard

This is the homepage of VeriTracks and provides an at-a-glance communication and violation status. Single or multiple enrollees can be viewed at once (for one or many caseloads).

Events tab

Located within the enrollee’s profile. Displays events for various date ranges (the last 7 days will display, by default). Allows event confirmation

Events tile

Allows filtering and display of events

by type, enrollee (one or many), status (open/closed; confirmed or not), for one or many caseloads, by assignment status, by date range, and by minimum duration.

Reports

This tile provides various event reports, available in various file formats.

and closing of Master T ampers.

Provides the option to submit an

Enrollee Event Report to your

reports queue (the Reports tile).

SupervisionSupervision

Online Event Confirmation & Notes

Event confirmation shows acknowledgement of its occurrence. Events also allow one to attach a note, regardless of confirmation. Three areas allow for both.

Dashboard

Eventstile

Eventstab

Getting to Know the Dashboard

Find Enrollees, View Events, and New Note

Click the Dashboard tab.

The following options will be available:

SupervisionSupervision

Find Enrollees View Events

New Note

Finding Enrollees in the Dashboard

1. Search by Enrollee Name

2. Search by Primary ID

3. Search by Agent

4. Search by Organization (ORI)

SupervisionSupervision

5. Search by Assigned Status

6. Search by Caseload:

a. Both for all caseloads

b. Yes for your own

c. No for all but your own

Confirming Events & Adding Event Notes

1. From the Enrollees tile,

select the enrollee.

2. Click the View Events.

3. Select the event(s) to be confirmed.

4. If desired, enter a Note

via the Dashboard

No openor

unconfirmedor

events

EitherOpen OR

Unconfirmed events

SupervisionSupervision

Open

AND

Unconfirmedevents

that will attach to each selected event upon confirmation.

5. Click Confirm.

Adding Case Notes via the Dashboard

Notes not related to an event can be added to the enrollee’s Profile as a Case Note.

1. Click the New Note button.

2. Add a Note.

3. Click Save.

SupervisionSupervision

Accessing Enrollee Profiles via the Dashboard

By clicking the Profile icon for the selected enrollee, you are taken to their Map of their most recent position in the Enrollees tile.

SupervisionSupervision

Viewing the Enrollee’s Last Track

via the Dashboard

By clicking the Last Track icon for the selected enrollee, you are presented with their status.

SupervisionSupervision

Dashboard Views

There are four views. Each displays an enrollee’s name, Primary ID, and risk level.

General: Enrollee’s BluTag’s serial number.

GPS only:

Serial number, recent call and GPS dates/times, battery level, critical violation status

Events Only:

Number of notes, critical violation status, zone violation status by category

RF Only: Assigned Bluhome and Bluband number, last Bluhome call, RF Status, and Other (RF) event status

SupervisionSupervision

Viewing Events via the Events Tab

1. Click the Enrollees tile.

2. Select the enrollee’s Profile.

3. Click the Events tab. By default, the last 7 days of events and any events in

progress are displayed.

4. Use the Find Events menu to view specific events and/or dates.

SupervisionSupervision

Mapping an Event via the Events tab

1. Within an enrollee’s Profile, click their Events tab.

2. Click the Location icon for the event you wish to view.

3. You will be taken to the Events tile containing a Map of the event, displaying 20

trackpoints before and up to 20 trackpoints after the event’s start/end.

Viewing & Confirming

Events via the Events Tile

1. Click the Events tile.

2. Use the Find Events menu to select the enrollee.

3. Click the Confirm button to acknowledge the event.

SupervisionSupervision

NotificationsNotifications

• Notification Preferences

• Reading the Daily Report

• Reading Immediate Notifications

• BluTag Events

• Closing a Master Tamper via the

Enrollee Profile

• Closing a Master Tamper via the Events Tile

NotificationsNotifications

Notification Preferences

There are two standard notification methods, Daily Reports and Immediate Notifications.

The Daily Report arrives each morning, typically at 6:30 am, displaying 36 hours of data, per enrollee.

Immediate Notifications can be received via email or text messaging upon the start and end of an event.

Reading the Daily Report

1. Report Run Date/Time

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2. The Last Call and Trackpoint received as of the report Date/Time

3. Points: Number of tracks

captured during the violation

4. Distance: Zone footage

5. Type: Inclusion / Exclusion

6. Number of minutes (duration)

Reading Immediate Notifications

SupervisionSupervision

1. Event Status & Code

indicates an in-progress event

- Indicates a closed event

2. Primary ID

3. Enrollee Name

4. Zone Name (if applicable)

5. Enrollee’s Primary Phone Number

6. Event’s Start or Stop Date/Time

7. Enrollee’s Time Zone

8. Agent

9. Zone Address

MASTER TAMPER (MTPR)

SupervisionSupervision

BluTag Events

Strap tampering is suspected. The violation remains open until the strap issue is resolved (e.g. replaced). Once BluTag approves, it then provides the option to close the tamper, online.

LOW BATTERY ALARM (BATT)

CRITICAL BATTERY ALARM (CBATT)

DEAD BATTERY ALARM (DBATT)

INCLUSION ZONE VIOLATION (IZ) Offender exited an area in which they were required to stay. EXCLUSION ZONE VIOLATION (EZ) Offender entered an area where they were not allowed.

ON CHARGER Duration of time BluTag was on the charger.

PRESS BUTTON Push button was pressed, causing an immediate report. MESSAGE GAP (MGAP) BluTag has missed multiple calls. (Default period is 6 hours.)

NO GPS (NGPS) BluTag is not reporting GPS. (Default period is 6 hours.)

INTERFERENCE (SHIELD / JAMM)

Approx. 10 hours of charge remain and a 2.5-hour refill is now required. It will vibrate twice every 10 minutes until charged or dead.

Approx. 4 hours of charge remain and a 2.5-hour refill is now required. Agent is notified. Vibrations continue.

Approx. 30 minutes of charge remain and a 2.5-hour refill is now required. Agent is notified. Vibrations continue.

BluTag has lost GPS reception and suspects that an object (shielding) or signal (jamming) could be the culprit.

ZONE START LOCATION UNKNOWN

(ZSLU)

DEVICE UNASSIGNED Confirmation of an unenrollment.

VeriTracks has been unable to locate the enrollee for a designated period leading up to curfew. (Default period is 30 minutes).

SupervisionSupervision

Closing a Master Tamper via the

Enrollee Profile

Master Tamper requires the agent/officer to rectify the original cause of the violation by thoroughly inspecting and/or replacing the strap. The event can then be closed in VeriTracks.

1. In the Enrollees tile, locate the enrollee’s profile.

2. Click the Events tab below their profile.

3. Locate and select their Master Tamper event.

4. Click the Close button that appears above to end the event.

SupervisionSupervision

Closing a Master Tamper via the

Events Tile

Master Tamper requires the agent/officer to rectify the original cause of the violation by thoroughly inspecting and/or replacing the strap. The event can then be closed in VeriTracks.

1. Click the Events tile.

2. Locate and select the Master Tamper event.

3. Click the Close button that appears above the map of the event.

UnassignmentUnassignment

• Unassign BluTag

• Remove BluTag From Enrollee

Unassign BluTag

Unassign BluTag prior to cutting the strap to avoid causing a false tamper event.

1. Click the Enrollees tile.

2. Select the enrollee’s profile.

3. Click the Device Assignments

tab.

4. Click Unassign Devices.

UnassignmentUnassignment

5. In the Type list, click the arrow

to view and choose the appropriate reason for unassigning the device.

6. Click Save. BluTag will now

shut off.

Remove BluTag From Enrollee

The following steps are to be completed after unassigning the enrollee in VeriTracks.

1. Cut the strap in the middle, leaving an equal amount on both sides.

2. Insert the flathead screwdriver underneath one bridge clip and pry it from the wing.

Unassignment

3. Repeat for the other bridge clip.

4. Pull out the strap.

5. Inspect all parts for signs of tampering.

6. Clean the lens and surrounding area of any dirt build up.

• If the enrollee has completed the program, no signs of tampering exist, and the unit is

not needed for evidence, place the device back into inventory.

• If you had to unassign the enrollee and plan to reuse the bracelet, make sure to place BluTag back on the charger to power it back on.

• If you sense a problem with the device, send it back to STOP.

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SECURUS 0114BLUT07, BLU07 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual