SecurityCommand XR6, XR10 User Manual

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User’s Guide

XR6/XR10

Information furnished by DMP is believed to be accurate and reliable.

This information is subject to change without notice.

Silencing an Alarm

All/Perimeter and Home/Away Systems

1. While the alarm bell or siren is sounding, enter your user code. The keypad displays DISARM SILENCE.

2. Press the Select key under SILENCE to stop the bell or siren. This does NOT disarm the system.

3. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.

Area Systems

1. While the alarm bell or siren is sounding, enter your user code. The system silences the alarm bell or siren.

2. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.

Security Command® User's Guide

for XR6 and XR10 Command ProcessorTM Panels

Table of Contents

Section Page Section Page

Emergency Evacuation Plans.................................. ii

About Your Security System ................................... 1

The Security Command Keypad .............................. 2

Special Security Command Messages ........................ 3

Special Security Command Tones ............................ 3

Understanding Security System Terms....................... 4

How your System Operates ................................... 6

All/Perimeter System Arming................................. 7

All/Perimeter System Disarming ............................. 8

Home/Away System Arming................................... 9

Home/Away System Disarming .............................. 10

Security Command User Menu ............................... 11

User Checkin ................................................... 11

Sensor Reset.................................................... 11

Outputs On Off ................................................ 12

Bypass Zones ...................................................12

Zone Monitor ................................................... 13

System Test ..................................................... 14

User Codes...................................................... 14

Ambush Codes.................................................. 16

Display Events.................................................. 17

Zone Bypass Event Displays .................................. 17

Zone Event Displays ........................................... 18

Arming and Disarming Event Displays ......................18

User Code Change Event Displays ........................... 19

System Monitor Event Displays ..............................19

User Checkin Event Displays ................................. 19

Request for Service............................................19

System Setup ................................................... 20

Security Command keypads.................................. 20

Outputs.......................................................... 20

User Codes...................................................... 21

Pager Direct™ User's Guide................................... 21

Emergency Evacuation Plans

The National Fire Protection Association recommends that you establish an emergency evacuation plan to safeguard lives in the event of a fire or other emergency. Use the following steps as a guide.

Draw a floorplan of your home or business

On a clean sheet of paper, draw the walls, windows, doors, and stairs. Also draw any obstacles that a person may encounter while exiting the building such as large furniture or appliances.

Develop escape routes

Determine at least two routes the occupants in each room can take to safely escape. One route can be the most obvious such as the door. Another can be through a window that can be easily opened. If the window is high off the ground, an escape ladder should be provided.

Draw arrows on the floorplan to show escape routes from each room.

Decide where to meet

Prearrange a meeting place outside and away from where emergency personnel are likely to be working. A neighbor's house or across the street in the front of the house are good locations. Always perform a head count to make sure all occupants safely exited. NEVER ENTER A BURNING BUILDING. If the head count shows one or more persons missing, give this information immediately to the authorities. Never enter a building to look for someone.

Practice your escape plans

Devising an escape plan is only the beginning, before the plan can be effective everyone should practice the escape routes from each room.

Building Front Building Back

First Floor Second Floor

Fire Escape

Window Ladder

Early detection

The best way to survive a fire or other emergency is to get out early. The installation of a fire alarm system, with smoke and carbon monoxide detectors in each room, can greatly decrease your risk of injury or loss.

About Your Security System

Your Security Command system has been designed with your safety and comfort in mind. It uses the latest in computer technology to create the most user friendly security and fire system on the market today.

The system combines ease of use with a simple to understand Security Command keypad display to offer the full range of features requested by today’s security system owners. Security Command can protect both the interior and perimeter of your home or business while you are away or just the perimeter when you are inside, giving you a wall of security and peace of mind.

You can turn portions of your protection on or off at any time by pressing a few buttons. You can add, delete, and change personal security codes at any time or check the status of all protection devices in the system.

Parts of the System

There are two main parts to the Security Command system, the Security Command keypad and the keypad User Menu.

Security Command keypad

These are the devices we have placed at certain locations throughout the premises that allow you to turn the system’s protection on and off using your personal user code.

Keypad User Menu

The keypad also supplies a User Menu containing all of the functions you need to fully operate your system.

A Note About False Alarms

One of the most important concerns facing the security industry today is false alarms. The accidental dispatching of police and fire agencies places others in jeopardy by limiting the response capability of those emergency service units.

As part of our commitment to reducing false alarms, we would like to encourage you to read this guide thoroughly. All the information contained here can help you quickly, and comfortably, learn the operation of the Security Command system. If you have any additional questions, or feel that you need more training, please don’t hesitate to contact us.

Test Your System Weekly

It is recommended that you test the burglary portion of your system at least once each week. Testing should involve an active test of all doors, windows, and motion detectors connected to your system. If your system also has fire protection, call the service department to find out how this portion of your system should be tested.

Refer to the System Test section of this guide for instructions on testing the burglary portion of your system.

Introduction

Data Entry keys

These keys allow you to enter your user code when arming or disarming or enter other information into the system.

The Back Arrow key

The Back Arrow key is used to go back through the keypad displays while operating your system. You can press the Back Arrow key to back up through the list of functions in the User Menu or to make a correction by erasing the last character you entered.

The COMMAND key

The COMMAND key allows you to advance through the keypad displays or User Menu or complete a data entry function.

AC LED

This LED remains on steady as long as your system is connected to its AC power supply. Should there be an interruption, the LED turns off and the system's backup battery maintains normal operation for a time allowing you to contact our service department.

ARMED LED

This LED is ON steady anytime burglary protection is armed and OFF when ALL areas are disarmed.

32-Character Keypad User Options Menu

Press and hold the Back Arrow and COMMAND keys for about two seconds. The keypad display shows SET BRIGHTNESS. Use the left Select key to lower the display brightness. Use the right Select key to increase the display brightness. Press COMMAND.

At SET TONE, use the left Select key to lower the keypad tone. Use the right Select key to raise the keypad tone. Press COMMAND.

At SET VOLUME LEVEL, use the left Select key to lower the keypad volume. Use the right Select key to raise the keypad volume. Press the Back Arrow key to exit the User Options menu.

The Select keys

There are four keys under the display called the Select keys. These keys are one of the features that make your system so easy to operate. They allow you to choose what to do by pressing the Select key under choices being shown in the display.

A BC D E F G H I

JK L

VW XMNO P Q R STU

COMMAND

1234 5678

POWER

JONES RESIDENCE FR I 2 : 51 AM

ARMED

LED

Lighted display Select keys Data Entry keys COMMAND key Back Arrow key

Lighted display Select keys Data Entry keys AC LED COMMAND key Back Arrow key

1234

567

COMMAND

A B C

DEF

GHI JKL

VWX

STUPQRMNO

POWER

32-Character Keypad

16-Character Keypad

Armed

LED

The Security Command Keypad

Your system may have one or more easy to use Security Command keypads (16 or 32 character) that allow you to properly operate the system. The illustration and descriptions below highlight some of the keypad features:

Introduction

SYSTEM TROUBLE or SERVICE REQUIRED

There is an electronic failure in your system. Contact our service department as soon as possible.

Special Security Command Tones

Your keypad also contains a small speaker that alerts you as events occur on your system. Below are brief descriptions of the different tones you will hear from the keypad:

Fire alert: Your keypad may sound a fire tone to alert persons in the vicinity to the alarm condition. This is in addition to the bell output from the alarm panel.

Burglary alert: Your keypad may sound a burglary tone to alert persons in the vicinity to the alarm condition. This is in addition to the bell output from the alarm panel.

Key press tone: A short beep as you press a key on the keypad. Prewarn tone: A continuous pulsed tone that sounds when you open

an entry delay door on a system that is armed (turned on) reminding you to disarm the burglary protection.

Exit delay alert: When your entire system has been armed and an exit delay is occurring, the keypad will sound warning tones that indicate the exit delay is about to expire. Two pulsed tones indicate 20 seconds until the exit delay expires. One pulsed tone indicates 10 seconds until the exit delay expires.

Monitor tone: A pulsed tone for one second, one pulse only that sounds whenever a door or window is opened while you are using the zone monitor function from the User Menu. See Zone Monitor.

Trouble tone: A steady tone indicating a trouble condition on your system. Press a Select key to silence the trouble tone.

Special Security Command Messages

As you use your system, you will occasionally see a keypad display that asks you to enter a code or that describes a condition on the system. Below are some examples of the displays you will see:

ALARM

A 24-hour zone (for example, fire or panic) or an armed burglary zone has been faulted. Your system may sound bells or sirens.

ALARM CANCELLED

An authorized user has cancelled an alarm condition by entering their security code.

TROUBLE

There is a problem with a protection device or system component. This display is accompanied by a description of the problem.

ENTER CODE

The system requires you to enter a personal code number. Code numbers can be required for turning your system on (arming), turning your system off (disarming), and many other system options.

As you enter your code number, the keypad display shows an asterisk (*) in place of each digit pressed. This keeps others from seeing your code number on the display as you enter it.

TRY AGAIN

The code number you've entered is not recognized by the system. Check the code number and try again.

INVALID CODE

The code number you've entered a second time is considered invalid by the system.

Introduction

Understanding Security System Terms

Throughout this guide, and in some displays on your keypad, you will see certain words or phrases that might be unfamiliar. Although every effort has been made to use terms that are commonly known, there are some for which there was no acceptable substitute.

Below are some terms you will see here and on your keypad display:

Arming

This is the term used for turning on the burglary protection in one or more areas of the system. Your system may require you to enter a code number. When armed, the system is able to sound alarm bells or sirens and, if monitored, send alarm reports to a central station when a burglary zone is faulted.

Fire, panic, and other 24-hour devices are always turned on and do not need to be armed.

Disarming

This means turning off one or more areas of the system. When disarmed, the system does NOT sound alarms or send alarm reports to a central station when a burglary zone is faulted.

Zone

A zone refers to a group of one or more protected openings or protection devices assigned the same zone number. Each door or window, motion detector, smoke detector, or other device has a zone number and a name.

Often, similar devices in the same general area will share the same zone. For example, the windows on the east side of the premises can all be grouped together in a zone named E. WINDOWS.

Introduction

Entry or Exit Zone

Almost all systems have one or more doors through which you can enter or exit the premises. These doors are programmed with a delay time to allow you to enter or exit while the system is armed without setting off the alarm.

When you arm the system, activity on all burglary zones is ignored until the programmed exit delay time expires. Once that time has expired and the system is fully armed, opening the door causes the panel to start the entry delay time. During the entry delay time, you must enter a valid code number to disarm the system or an alarm will occur.

Instant Zone

Exterior windows and non entry doors, or interior protection devices, are typically not programmed with delay times. If these zones are faulted while the system is armed, an alarm occurs instantly.

24-Hour Zone

A 24-hour zone is never assigned to an area and is not turned on or off by arming or disarming your system. Some examples of 24-hour zones are fire zones, panic zones, and temperature control zones.

Areas

An area is made up of burglary zones that can be armed or disarmed together. The Perimeter area, for example, consists of all the doors and windows on the outside of the building. When you arm the Perimeter, these zones sound an alarm if faulted.

Status List

The keypad Status List displays any alarm or trouble condition on a zone and any trouble condition that occurs with the AC power or battery power. If more than one alarm or trouble condition occurs at the same time, the keypad sequences this information on its display.

If your system contains any Panic zones, these are not displayed on the keypad for security reasons.

If an alarm occurs on a non-fire 24 hour zone or a system monitor, it remains in the Status List until it restores. If one or more armed burglary zones trips, the last one to trip remains in the Status List. The burglary zone alarm remains in the Status List for several minutes or until it's cleared by disarming the system.

Exit Error

This is an automatic function of the panel that prevents an alarm from occurring if an exit door does not close all the way after the system has been armed. Here's how it works:

You close all doors and windows, arm the system, and then leave by the front door. You close the door but it doesn't latch and opens slightly causing the front door zone to show as an open to the system. After the exit delay time expires the system attempts to arm the front door zone but recognizes the open condition and, instead of sending an alarm report to the central station, sends an Exit Error report and force arms the door. (If the door closes at a later time it will be included back into the system.) The system sounds the alarm sirens for two seconds to alert you of the condition and provide an opportunity for you to close the door.

The Exit Error feature allows the central station to acknowledge the arming error without dispatching the police on a false alarm.

Understanding Security System Terms

Central Station Monitoring

Your system can also be programmed to automatically send alarm, trouble, and arming and disarming reports to a central station. Operators at the central station can in turn dispatch the appropriate authorities or contact you with the specific event information.

Status

Status is a feature that automatically displays the armed or disarmed status of your system on the Security Command keypads. Alarm or trouble conditions on a zone or a system monitor such as AC or battery trouble can also be displayed. There are two types of status information available: Armed Status and Status List.

Armed Status

With Armed Status, the keypad displays the current armed condition of areas within your security system.

The keypad displays When

HOME MODE ON The perimeter zones are on ALL SYSTEM ON All zones are on SLEEP MODE ON The perimeter and interior zones are on but

the bedroom zone is off

Also, for keypads that include an Armed LED, the Armed LED is ON steady anytime a burglary protection area is armed and OFF when ALL areas are disarmed.

Introduction

How your System Operates

Your system has been programmed to operate in one of two modes: All/Perimeter, or Home/Away.

• All/Perimeter - In this mode you select All to turn on the entire system or Perimeter to turn on just the exterior door and window protection when you are inside.

• Home/Away - In this mode you select Away to turn on the entire system or Home to turn on just the exterior door and window protection when you are inside. You can also have a third selection called Sleep that turns on interior protection devices that are not located near any bedrooms. The Sleep selection allows you to move freely around your bedrooms area without setting off the alarm.

Regardless of which mode has been programmed, much of the operation is similar. Throughout this guide, any differences between the systems are noted for your convenience.

Arming Functions

After making your arming selection, the keypad displays any zones that are currently bypassed. These zones remain bypassed until the system is armed and then disarmed. Any 24 hour zones in a bad condition are also displayed.

Before arming, the system verifies that all doors, windows, and other protection devices to be armed are in normal condition. If everything is okay, the system arms. If there is a problem on one or more burglary zones the system cannot arm until the problem is corrected. If the problem is simply an open door or window, correct the problem and try arming again.

If the problem cannot be corrected, you can force arm or bypass the zone or wait until the zone can be repaired by a service technician.

Introduction

A force armed zone is ignored by the system until it restores to normal. A bypassed zone is ignored by the system during the entire armed period. A zone remains bypassed until the system is disarmed.

In some cases, you might see the keypad display FRONT DOOR BAD *. The asterisk next to BAD means that the zone is a priority zone, which cannot be bypassed. The problem on the zone must be corrected before the system can be armed.

Armed Message: After all bypassing is completed or zone faults corrected, the areas you selected are armed. The keypad briefly displays ALL SYSTEM ON if all areas in the system are arming and HOME MODE ON or SLEEP MODE ON if only selected areas are arming. The keypad then displays the exit delay as it counts down. Zones are not armed until the exit delay time expires.

If your system uses a keyswitch to arm an area, the exit delay time is NOT shown on the keypad display.

DIALING . . . Message: If your system is monitored, it may be programmed to wait for the arming report to be sent to the central station before displaying the armed message. See Arming Report below. This is to verify your phone lines are working properly. While

the system is waiting, the display reads DIALING.... If the report is

received, the keypad buzzes for one second and displays the armed message. If the report is not received, the keypad displays

LOCAL ALARM ONLY before displaying the armed message. Arming Report: Your system can be programmed to send arming or

zone bypassing reports to a central station. This feature is optional and can be programmed for you at any time.

All/Perimeter System Arming

Area Assignment: Your security system is divided into two separate areas. Motion detectors, inside doors, and other interior protection devices are assigned to the Interior area while windows and exterior doors are assigned to the Perimeter area.

Perimeter or All: When arming an All/Perimeter system, the keypad displays PERIM ALL. If you select ALL, you arm both the Perimeter and the Interior of the system. You will want to arm both of these areas when leaving with nobody left inside. Selecting PERIM arms only the Perimeter of the system. Perimeter arming is used when you are staying inside but want the comfort of knowing the exterior doors and windows are armed. Perimeter arming allows you to move freely about inside without setting off any interior alarms.

System Ready/System Not Ready

When all zones in the system are in a normal condition, the keypad displays SYSTEM READY. If there are one or more zones that are not in a normal condition, the keypad displays SYSTEM NOT READY. Pressing any top row Select key during this display shows the zone name allowing you to investigate the problem.

Bypass and Force arming

When one or more zones are in a non-normal condition, the keypad displays OKAY BYPASS STOP. Select OKAY to force arm the bad zones. Force armed zones that restore to normal while the system is armed are included back into the system. Select BYPASS to bypass the bad zones. Bypassed zones that restore to normal while the system is armed are NOT included back into the system. Use the bypass feature to remove a zone from the system that is temporarily out of service. This is a useful feature during remodeling when doors or windows are being removed.

Arming and Disarming

Arming an All/Perimeter System

1. Enter your user code. The keypad displays PERIM ALL.

2. Select PERIM to arm the Perimeter area only.

3. Select ALL to arm both the Perimeter and Interior areas.

4. The keypad displays any zones that have been bypassed prior to arming and 24-hour zones that are in a bad condition.

5. At this point you can force arm or bypass any bad zones. A zone that is force armed will be restored into the system if it later returns to normal. A zone that is bypassed will remain bypassed until the system is disarmed. See steps 5a through 5d.

5a. If a problem exists on any zones, the zone name and problem

are shown followed by: OKAY BYPASS STOP. 5b. Select OKAY to force arm the zone(s) before arming. 5c. Select BYPASS to bypass the zone(s) before arming. 5d. Select STOP to stop the system from arming. Correct the

zone problem(s) and return to step 1.

6. The Security Command displays PERIMETER ON if only the perimeter is being armed and ALL SYSTEM ON if both the perimeter and interior are being armed.

7. The Security Command next displays EXIT: ## INSTNT and begins to count down the number of seconds remaining for you to exit. When the system is completely armed, the keypad sounds the exit delay alert when 20 seconds and 10 seconds remain. When the delay expires, all zones are armed.

8. You can select INSTNT while EXIT: ## INSTNT is displayed to immediately arm all exit zones and make them instant zones without exit or entry delays. The keypad displays INSTANT.

9. When the system is fully armed, the keypad displays PERIMETER ON for perimeter arming and ALL SYSTEM ON for perimeter and interior arming.

All/Perimeter System Disarming

Disarming: While the system is armed, you can only enter the premises through an entry/exit delay door without causing an alarm. After opening the door, the Security Command keypad sounds a prewarn tone to remind you to disarm the system. You must disarm the system before the prewarn tone expires or an alarm on the door zone will occur.

During the prewarn tone, the keypad displays ENTER CODE:. Enter your security code to disarm the system.

Alarm Display: After disarming, the keypad displays any zones that tripped or any communication problems that occurred during the armed period. All burglary zones are then disarmed and any bypassed zones are automatically reset.

Disarmed Message: The keypad displays ALL SYSTEM OFF after the system disarms.

Central Station Report: A report of the system disarming can be transmitted to the central station. This is optional and can be programmed for you at any time.

Disarming an All/Perimeter System

1. During the entry delay time, the keypad displays ENTER CODE:. Enter your user code.

2. The keypad then displays any zones that went into alarm or any communication problems that occurred during the armed period.

3. The keypad next displays ALL SYSTEM OFF to confirm the system is disarmed.

Arming and Disarming

Disarming During an Alarm

1. While the alarm bell or siren is sounding, enter your user code. The keypad displays DISARM SILENCE.

2. Press the Select key under DISARM to disarm the system and silence the alarm.

The keypad next displays ALL SYSTEM OFF to confirm the system is disarmed.

3. Press the Select key under SILENCE to stop the bell or siren but NOT disarm the system. Selecting SILENCE sends a Bell Silenced report to the central station.

4. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.

If you do not press any Select key while DISARM SILENCE is displayed, the system automatically selects DISARM and disarms the system.

Note: If your system is programmed to send an Abort (alarm cancel) report to the central station, selecting DISARM will send this report to the central station. Be sure that you want the alarm message to be cancelled BEFORE deciding to disarm the system. If you do not want to disarm the system and send the abort report, press SILENCE to only turn off the alarm bells.

Home/Away System Arming

Area Assignment: Your security system is divided into two or three separate areas. Motion detectors, inside doors, and other interior devices are assigned to an Interior and possibly Bedroom area while windows and exterior doors, are assigned to a Perimeter area.

Arming the system: When arming a Home/Away system, the keypad displays HOME AWAY or HOME SLEEP AWAY. If you select AWAY, you arm all areas of the system. You will want to arm all areas when leaving with nobody staying inside. Selecting HOME arms only the Perimeter of the system. Perimeter arming is used when you are staying inside but want the exterior doors and windows armed. Selecting SLEEP arms the Perimeter and Interior devices but leaves devices near bedrooms or other nighttime areas off.

System Ready/System Not Ready

When all zones in the system are in a normal condition, the keypad displays SYSTEM READY. If one or more zones are not in a normal condition, the keypad displays SYSTEM NOT READY. Press any top row Select key during this display to show the bad zone name.

Instant: During the exit delay time, you can cancel the exit and entry delays and cause all zones to be instant zones. Just press the far right Select key under INSTNT while the exit delay is displayed. This immediately arms the exit zones without entry delays and an alarm will occur if an entry door is opened.

Arming a Home/Away System

1. Enter your user code. The keypad displays HOME AWAY or HOME SLEEP AWAY (you may have three areas).

2. Select HOME to arm the Perimeter only.

3. Select SLEEP to arm the Perimeter and Interior.

4. Select AWAY to arm the Perimeter, Interior, and Bedroom.

5. The keypad displays zones that have been bypassed prior to arming and 24 hour zones that are in a bad condition.

6. Bypass or force arm any bad zones if required. See below: 6a. If a problem exists on a zone, the zone name and problem

is displayed followed by OKAY BYPASS STOP.

6b. Select OKAY to force arm the bad zone. Force armed zones

that restore to normal while the system is armed are included back into the system.

6c. Select YES to bypass the bad zone. Bypassed zones that

restore to normal while the system is armed are NOT included back into the system.

6d. Select STOP to stop the arming. Correct the problem on the

zone and return to step 1.

7. The Security Command displays HOME MODE ON if you selected

HOME, SLEEP MODE ON if you selected SLEEP, and ALL SYSTEM ON if you selected AWAY.

8. The Security Command next displays EXIT: ## INSTNT and begins to count down the number of seconds remaining for you to exit. When the system is completely armed, the keypad sounds the exit delay alert when 20 seconds and 10 seconds remain. When the delay expires, all zones are armed.

9. You can select INSTNT while EXIT: ## INSTNT is displayed to immediately arm all zones and make them instant. The keypad displays INSTANT.

10. When the system is fully armed, the keypad displays HOME MODE ON for Perimeter arming, SLEEP MODE ON for Perimeter and Interior arming, and ALL SYSTEM ON for all areas armed.

Arming and Disarming

Home/Away System Disarming

During the prewarn tone, the keypad displays ENTER CODE:. Enter your code to disarm the system.

Alarm Display: After disarming, the keypad displays any zones that tripped or any transmission problems that occurred during the armed period. All burglary zones are then disarmed and any bypassed zones are automatically reset.

Disarmed Message: The keypad displays ALL SYSTEM OFF after the system disarms.

Central Station Report: A report of the system disarming can be transmitted to the central station. This is optional and can be programmed for you at any time.

Easy Exit™ Feature

While the system is armed, you can also just press the COMMAND and then the 9 key to restart the exit delays to allow you to exit the premises without disarming the system. After the exit delay time expires, the system rearms automatically. This feature allows you to get the paper, let your pet out, or leave for work without having to disarm and then rearm the system.

Arming and Disarming

Disarming a Home/Away System

1. During the entry delay, the keypad displays ENTER CODE:. Enter your 4-digit user code.

2. The keypad then displays any alarms or communication problems that occurred during the armed period.

3. The keypad next displays ALL SYSTEM OFF to confirm the system is disarmed.

Disarming During an Alarm

1. While the alarm bell or siren is sounding, enter your 4-digit user code. The keypad displays DISARM SILENCE.

2. Press the Select key under DISARM to disarm the system and silence the alarm.

The keypad next displays ALL SYSTEM OFF to confirm the system is disarmed.

3. Press the Select key under SILENCE to stop the bell or siren but NOT disarm the system.

4. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.

If you do not press any Select key while DISARM SILENCE is displayed, the system automatically selects DISARM and disarms the system.

Security Command User Menu

Many of the features of your system have been put into a User Menu you can access from any Security Command keypad. The menu requires you to enter your user code and then only shows those functions to which you have access.

To access the User Menu:

1. Press the COMMAND key until MENU? NO YES displays.

2. Select YES. The keypad displays ENTER CODE: –. Enter your user code. You can now scroll down through the list of system features available to your authority level. The following pages detail each User Menu item and instruct you on when and how to use them properly. The User Code Level reflects the authority level required.

User Checkin

User Code Level: Master or Standard (Home/Away arming only) Function: This feature allows you to monitor the arrival of employees

or children by having a special Checkin Report sent to your numeric pager. Your system must be programmed for Home/Away arming and the Pager Direct™ option.

Sending a Checkin Report:

1. After disarming the system, access the User Menu. (Or press the COMMAND + 7 keys and enter your code to send a Checkin Report. This feature works on 32-character keypads only.)

2. At the USER CHECKIN? display, press any Select key. The keypad displays USER CHECKIN: 11 ( 11 = user number).

3. The panel sends the Checkin Report containing your account number and user number to the pager.

Sensor Reset

User Code Level: Master or Standard Function: Resets smoke or glassbreak detectors. Also clears Fire/

Supervisory alarm and trouble keypad displays. Sensor Reset is used to reset smoke and glassbreak detectors after

they have been tripped. Once these detectors have tripped, they must be reset before they can detect any additional alarm conditions. When Sensor Reset is selected, power to the detectors is temporarily removed by the system allowing them to reset.

Make sure all smoke is cleared from around the area of the smoke detectors before performing a Sensor Reset to prevent the alarm from occurring again.

Resetting the Sensors

1. Access the User Menu.

2. When SENSOR RESET? is displayed, press any Select key. The keypad displays SENSORS OFF for five seconds followed by SENSORS ON.

3. The keypad returns to the status display.

Enter your user code to reset sensors

While your system is disarmed, you can just enter your user code and press COMMAND to reset the sensors.

This also activates the door strike if your system has an Easy Entry™ keypad.

User Menu

Outputs On Off

User Code Level: Master or Standard. Function: Allows you to turn the system's outputs on and off.

This function is used to individually turn your system’s relay outputs on and off. Your system may use these outputs to control interior and exterior lighting, or heating, air conditioning, or other appliances.

The names and numbers of the outputs on your system are located in the System Setup section at the back of this guide.

Turning the Outputs On and Off

1. Access the User Menu.

2. Press the COMMAND key until OUTPUTS ON/OFF? displays.

3. Press any one of the Select keys.

4. The keypad displays OUTPUT: - ON OFF.

5. Enter the output number you want to turn on or off. The output number will appear in the display.

6. With the output number displayed, press the Select key under ON or OFF. The output is then turned on or off, depending on your selection, and remains in that state until you change it.

7. The system automatically removes the output number and a new output number can be entered. Refer back to step 5.

To exit the Output menu option, press the Back Arrow key until you have returned to the keypad's Status List.

Bypass Zones

User Code Level: Master or Standard. Function: Allows you to bypass a zone prior to arming the system.

Bypassing is usually done when a zone cannot be restored to normal and you want to arm the system. Once bypassed, the system will not respond to any activity on the zone.

A zone can be bypassed only while it is disarmed. Since Fire, Panic, Emergency, and Supervisory zones are always armed, they can never be bypassed.

The Bypass Zones function can also be used to restore a bypassed zone back into the system. This can only be done while the zone is disarmed.

When Bypass Zones is selected, a report of the bypassing can be sent to your central station. This is optional and can be programmed for you at any time.

Using the Bypass Zones Function

1. Access the User Menu.

2. Press the COMMAND key until BYPASS ZONES? displays.

3. Press any one of the Select keys. The keypad displays

ZONE: - RST BYPS.

4. To reset a zone, enter the zone number and press the Select key under RST.

5. To Bypass a zone, enter the zone number and press the Select key under BYPS.

User Menu

Zone Monitor

User Code Level: Master and Standard. Function: Allows the system to monitor selected disarmed zones

(doors, windows, or motion detectors). The keypad will sound a tone and display the zone name on the keypad display as each zone is faulted.

This is an ideal feature for monitoring door zones to tell when someone comes in or goes out.

You can place any combination of disarmed zones in Zone Monitor but only the most recent zone faulted is displayed. The displayed zone name clears automatically after a short time or when the zone is armed.

Zone Monitor does not function while the system is armed but a zone placed into it will still be there when the system is disarmed.

Using Zone Monitor as part of your weekly system test: After using the System Test function (see page 14), place all perimeter and interior zones in Zone Monitor. Starting at the front door, go around and open and then close each door and window. You should hear the keypad beep each time. The keypad will also display the name of each zone as its device is opened.

Once all protected doors and windows have been tested, walk in front of each motion detector. The keypad should beep to confirm their operation. If at any time during your weekly testing a device does not cause the keypad to beep, call the service department for assistance.

Using the Zone Monitor Function

1. Access the User Menu.

2. Press the COMMAND key until ZONE MONITOR? displays.

3. Press any one of the Select keys.

The keypad displays PERIM ALL NBR .

4. Select PERIM to place all disarmed perimeter zones into Zone

Monitor. 4a. The keypad displays PERIM? ADD RMV. 4b. Select ADD to add all perimeter zones to Zone Monitor. 4c. Select RMV to remove all perimeter zones.

5. Select ALL to place all disarmed perimeter and interior zones

into Zone Monitor. 5a. The keypad displays ALL? ADD RMV. 5b. Select ADD to add all disarmed zones to Zone Monitor. 5c. Select RMV to remove all disarmed zones.

6. Select NBR to enter a specific zone number for zone monitor.

7. If NBR is selected, the keypad displays ZONE : - ADD RMV.

7a. Enter any zone number and select ADD to add this zone. 7b. Enter any zone number and select RMV to remove this

zone.

8. The zone number automatically disappears and a new zone

number can then be entered in step 7a.

User Codes

User Code Level: Master only. Function: Allows you to add or delete a user from the system or

change their security code or authority level. There are three characteristics associated with each user code that

define its capabilities within the system.

10 3812 Master

User Number - Your system supports twelve users. Each user is

numbered from 1 to 12. This number identifies them to the system and is transmitted to the central station (if your system is monitored) when they arm or disarm the system.

User Code - Users also have a 4-digit code that they enter into the keypad when arming or disarming. This user code is kept secret from other users and is not transmitted to the central station when they arm or disarm.

A user enters only their security code when operating the system. Authority Level - The user is also assigned a level of authority

(Master or Standard) by the person administrating the system that determines the functions they can access.

The table on page 15 lists system functions users are allowed to access based on the authority level assigned to their codes at the time they are added to the system.

System Test

User Code Level: Master or Standard. Function: System Test is used to test the battery, alarm bell or siren,

and communication to a central station. The System Test function begins automatically as soon as you select it.

Using the System Test Function

1. Access the User Menu.

2. Press the COMMAND key until SYSTEM TEST? displays.

3. Press any one of the Select keys. The system test begins automatically and the keypad displays:

1) BELL SOUNDING during a two second bell test, then:

2) BATTERY - OKAY or BATTERY - TRBL to indicate the

condition of the battery, then:

* 3) TRANSMIT TEST and ATTEMPT NO : 1 during the

transmit test, then:

4) TRANSMIT OKAY or TRANSMIT FAILED to show the

results of the transmit test, then:

5) TEST END to indicate the System Test is complete.

6) You can end the transmit test by pressing the Back Arrow

key.

* The transmit test does not operate on local systems.

Testing your system's burglary protection: The System Test function should be part of your weekly testing and should be followed by placing the interior and perimeter burglary devices in Zone Monitor mode. This allows you to open and then close each protected door and window while listening for the keypad to beep confirming its operation. See Zone Monitor.

User Menu

User number User Code Authority level

User Codes continued

User Code Authority Levels

Adding User Code Numbers:

1. Access the User Menu.

2. Press the COMMAND key until USER CODES? displays.

3. Press any one of the Select keys. The keypad displays

ADD DEL CHG.

4. Press the Select key under ADD to add a new user code. You

must have a Master user code level to be able to add a user code to the system.

5. At the USER NUMBER: - prompt, enter a user number and press

COMMAND. The displays changes to CODE NO: .

6. Enter a user code number of 4 digits and press COMMAND. This

is the number they will use each time they arm, disarm, or make changes to the system.

7. The display changes to MASTER? NO YES. Select YES to make this a Master code level with the authority to Add, Delete, and Change user code information.

Selecting NO

displays TEMP CODE NO YES.

Master code levels do not display TEMP CODE.

• NO makes this a permanent user code with Standard authority.

• YES makes this a temporary code with Standard authority that automatically expires in 7 days. Temporary codes are perfect for guests or service technicians. You can delete a Temporary user code at any time before the 7 days expires.

8. After making your selection, the display shows USER # ADDED.

9. Press the Back Arrow key once to add another user or twice to exit from the User Menu.

Deleting User Code Numbers:

1. Access the User Menu.

2. Press the COMMAND key until USER CODES? displays.

3. Press any one of the Select keys. The keypad displays ADD DEL CHG.

4. Press the Select key under DEL to delete a user code from the system. You must have a Master user code level to be able to delete a user code.

5. At the USER NUMBER: - prompt, enter the user number you want to delete and press COMMAND. The displays changes to USER # DELETED.

6. The display then changes back to USER NUMBER: - for you to delete another user. Press the Back Arrow key twice to exit the User Menu.

User Menu

System Options Standard Master

Arm and Disarm

✔✔

User Checkin

✔✔

Sensor Reset

✔✔

Outputs On/Off

✔✔

Bypass Zones

✔✔

Zone Monitor

✔✔

System Test

✔✔

User Codes

✔

Display Events

✔✔

Service Request

✔

User Codes continued

Changing User Code Numbers

1. Access the User Menu.

2. Press the COMMAND key until USER CODES? displays.

3. Press any one of the Select keys. The keypad displays ADD DEL CHG.

4. Press the Select key under CHG to change a user code number. You must have a Master user code level to be able to change a user code number.

5. At the USER NUMBER: - prompt, enter the user number you want to change (1 to 12) and press COMMAND.

6. The display changes to CODE NO: * * * *. Enter the new 4-digit user code and press COMMAND. If the code you entered is already in use, or is a code used internally by the system, the keypad displays ALREADY IN USE. You must enter a different 4digit user code.

7. If you are changing a code other than your own, the keypad next displays MASTER? NO YES. Select NO if you want this user to have a Standard authority level. Select YES if you want this user to have a Master authority level.

If Master, disregard item #8.

8. The keypad next displays TEMP CODE NO YES. Select NO if you want this security code to be permanent. Select YES if you want this security code to be automatically deleted from the system in 7 days.

Important: Changing a user's code does not change their user number.

User Menu

Ambush Codes

Your system may be programmed to allow user number 1 to be an Ambush code. This Ambush code functions identically to other codes with the exception that it sends a silent alarm to the central station. This silent alarm alerts the operator to a duress situation at the premises and prompts the immediate notification of the proper authorities.

Refer to the System Setup section of this guide to see if your system is programmed for Ambush. If so, do NOT program a code for user number 1 unless you intend to use the Ambush function.

Using the Display Events Function

1. Access the User Menu.

2. Press the COMMAND key until DISPLAY EVENTS? displays. Press any Select key.

3. The keypad displays the oldest recorded event.

Use the COMMAND key to scroll down through the list of events. Use the Back Arrow key to scroll back up through the event displays. If you press the Back Arrow key when you first enter the Display Events, the keypad returns to the Status List.

Zone Bypass Event Displays

This displays the bypassing of system zones.

Display Description

JONES RESIDENCE Zone 6 bypassed by user 12. Press the 6 BYPS 12 Select key under the zone number to display

the custom zone name programmed into the system.

Bypass Event Types - There are 2 event types:

BYP - Bypass RST - Restore

Note: You may sometimes see the user as SWG. This is short for the

Swinger Bypass feature that allows the system to automatically bypass a zone that faults more than 3 times while the system is armed. This feature is optional.

A BC D E F G H I

JK L

VWXMNO P Q R STU

COMMAND

1234 5678

POWER

JONES RESIDENCE FR I 2 : 51 AM

ARMED

Display Events

User Code Level: Master or Standard. Function: Allows you to review up to 16 past events that occurred

on your system from any keypad. Once 16 events are stored, any new event causes the oldest event to be cleared.

When accessed, the Display Events option displays events recorded automatically by the system in the order of their occurrence. You can view the events starting from the oldest to the most recent.

While in Display Events, you can use the COMMAND and Back Arrow keys to move forward or backward through the list of recorded events. There are five event types recorded by the system:

Zone Events - Records zone alarms, troubles, and restores to normal condition.

Zone Bypass Events - Records the bypassing of any zone. The zone number, zone name, and the user number of the person bypassing the zone is recorded.

Arming and Disarming - Records arming and disarming of the system by user number and the areas armed or disarmed.

User Code Changes - Records addition, deletion, and change of user codes. Also notes user number of person making the change.

System Monitors - Records any loss of AC power or low battery conditions on the system.

The event display you will see at the keypad is slightly different for each event type.

User Menu

COMMAND

Back Arrow

Select keys

Arming and Disarming Event Displays

This displays any arming or disarming of system areas.

Display Description

JONES RESIDENCE All areas of the system were armed by ARM ALL 6 user number 6.

Arming Event Types - There are 2 event type you may see here:

ARM - An authorized user armed the system DIS - An authorized user disarmed the system

Area Descriptions - There are 3 area names you may see here:

ALL - All areas in the system were armed or disarmed. PERIM - The Perimeter only was armed or disarmed. SLEEP - The Perimeter and Interior areas in a Home/Away system

were armed or disarmed.

User Numbers - There are 12 user numbers available in your system. Each code has a user number (1 to 12) that is used by the system to identify the person using it. A user number of 0 (zero) is an arming or disarming that did not require a user code; for example: arming with a mechanical keyswitch.

Zone Event Displays

This section displays alarms, troubles, and other events that could occur on your system's protection zones.

Display Description

JONES RESIDENCE A burglary alarm occurred on zone 2.

2 BURG ALR Press the Select key under the zone number

to display the custom zone name programmed into the system.

Zone Type - There are 7 possible zone types you may see here.

FIRE - Fire PANC - Panic BURG - Burglary EMRG - Emergency SUPV - Supervisory AUX 1 - Auxiliary 1 AUX 2 - Auxiliary 2

Event Types - There are 3 event type you may see here:

ALR - Alarm TBL - Trouble RST - Restore

User Menu

User Checkin Event Displays

This shows when a user selected the pager CHECKIN feature from the User Menu. See page 11 for more information.

Display Description

JONES RESIDENCE User 11 selected the CHECKIN feature CHECKIN 11 in the system's User Menu.

Request Service

User Code Level: Master only. Function: Allows you to send a Request for Service message to the

central station when there is a problem on your system. After the Display Events function in the keypad User Menu, you will

see the SERVICE REQUEST? display if it has been programmed for your system. If this feature has been programmed, and you would like to send a Request for Service report to the central station, press any top row Select key while SERVICE REQUEST? is displayed. After the Request for Service report has been sent, the keypad displays REQUEST MADE for about four seconds.

It there is a problem with the telephone line connected to the system, you must contact our service department directly for assistance.

Note: This feature is not displayed if it is not enabled on your system.

User Code Change Event Displays

This displays any addition, deletion, or change to a user code.

Display Description

JONES RESIDENCE User 9 added user 12 to the system. 9 ADD 12

Code Event Types - There are 3 event type you may see here:

ADD - User added DEL - User deleted CHG - User code or authority level has been changed

The user number added, deleted, or changed is on the left. The user number of the person making the change is on the right.

System Monitor Event Displays

This displays any loss of the system's AC power or battery.

Display Description

JONES RESIDENCE An AC failure occurred on the system. POWER TROUBLE Press the right Select key for the time.

System Monitor Event Types - There are 2 event types:

TROUBLE RESTORE

System Monitor Event Names - There are 2 system monitors:

POWER - Problem with the AC power to the panel BATTERY - Problem with a low battery. This could be due to the

battery exceeding its life expectancy. Call the service department whenever you see a BATTERY TROUBLE display.

System Setup

We have provided this System Setup section to allow you to track the current and future status of the programmable options on your Security Command system. If you make changes to the system, you should update the information contained on these pages.

Your system is monitored by a central station.

❏ Yes ❏ No C/S Name: _____________________________________ Address: _____________________________________ City/State: _____________________________________ Emergency Phone: _____________________________________ Service Phone: _____________________________________ Service Manager: _____________________________________

Your system sends Opening and Closing reports.

❏ Yes ❏ No

Your system sends Zone Bypass reports.

❏ Yes ❏ No

Your system sends Ambush reports.

❏ Yes ❏ No

Security Command keypads

Address Locations

1 _____________________________________________ 2 _____________________________________________ 3 _____________________________________________ 4 _____________________________________________

Outputs

Your system has 4 outputs that are used to control various functions within the building or around its perimeter. Below is a list of these outputs and the devices they control.

Output # What it controls

1 _____________________________________________ 2 _____________________________________________ 3 _____________________________________________ 4 _____________________________________________

Enter the Output number above when using the Outputs On Off User Menu option to manually toggle the outputs.

Pager Direct™ User's Guide

Pager Direct uses the reporting capability of your security system to dial your pager number and send reports in much the same way as someone sending you a pager message would do. You can receive reports of alarms, troubles, or armings and disarmings of the system and know at a glance the status of your system.

System Setup

Cut along dotted lines

User User Name Level

1 Master - Standard 2 Master - Standard 3 Master - Standard 4 Master - Standard 5 Master - Standard 6 Master - Standard 7 Master - Standard 8 Master - Standard

9 Master - Standard 10 Master - Standard 11 Master - Standard 12 Master - Standard

Security Command Numeric Paging

Area Names

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Pager Direct™

List your system's area names and numbers below:

Area Name Area Name

1_______________________ 3 ______________________

2_______________________ 4 ______________________

Service Department Phone: ______________________ Emergency Phone: _____________________________ Central Station Phone: ____________________________

Fold

User Codes

Your system provides you with twelve user codes you can program for individual users. As you add new users or change current user's codes, you can keep track of their name, user number, and authority level here in this section.

Account Number

Security Command Numeric Paging

Numeric Pager Display

This number has been programmed into your Security Command system as an identifier. Whenever the system sends a message to your pager, it will always send the account number first to identify itself.

Message ID

This is always a single digit that describes the message sent.

1 = Zone Alarm 3 = Area(s) Arming 6 = User Checkin 2 = Zone Trouble 4 = Area(s) Disarming 7 = Local Message

Zone, Area, or User Number

If this message is for a zone, the 1 to 2 digit zone number is displayed.

If this message is for areas that are being armed or disarmed, the area numbers are shown in sequential order. Example: 1 2 4.

00128–301234

Account Number

MessageIDAlways

Zero

Zone, Area, or

User Number

System Setup

Notes:

LT-0226 (8/02)

SecurityCommand XR6, XR10 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual