User’s Guide
XR20
© 1999 - 2006 Digital Monitoring Products, Inc.
Information furnished by DMP is believed to be accurate and reliable.
This information is subject to change without notice.
The XR20 panel is UL listed for Grade A Household Service and Commercial Burglary Service.
Silencing an Alarm
All/Perimeter and Home/Aw a y S y s t e m s
While the alarm bell or siren is sounding, enter your user code. The keypad displays
DISARM SILENCE.
Select SILENCE to stop the bell or siren. This does NOT disarm the system.
Area Syste m
While the alarm bell or siren is sounding, enter your user code. The system silences the alarm
bell or siren.
If your system is programmed to send an Abort (alarm cancel) report to the central station,
the keypad displays ALARM CANCELLED the next time the panel is disarmed, if it is disarmed
before the bell cutoff time expires.
What t o d o w h e n a t r o u b l e t o n e i s s o u n d i n g
You can silence the trouble tone by pressing any key. This only silences the keypad and does not
correct the condition that originally caused the problem.
Introduction XR20 User’s Guide i
Security Command™ User’s Guide
for XR20 Command Processor™ Panels
Table of Contents
Section Page Section Page
Silencing an Alarm......................... Inside Front Cover
Introduction .............................................................. 1
About Your Security System .............................................1
Emergency Evacuation Plans............................................ 2
DMP Keypads.................................................................. 3
32-Character User Options............................................... 6
Special Security Command™ Tones...................................6
Special Security Command™ Displays ............................... 7
Understanding Security System Terms ..............................8
How Your System Operates............................................ 10
Arming Functions .......................................................... 11
Arming and Disarming.............................................12
Area System Arming...................................................... 12
Area System Disarming.................................................. 13
All/Perimeter System Arming.......................................... 14
All/Perimeter System Disarming...................................... 15
Home/Away System Arming........................................... 16
Home/Away System Disarming....................................... 17
User Menu ...............................................................18
Accessing the User Menu ............................................... 18
User Menu Options........................................................ 18
User Check-in................................................................19
Zone Activity Check ....................................................... 19
Sensor Reset................................................................. 20
Outputs On Off ............................................................ 20
Bypass Zones................................................................ 21
Zone Monitor ................................................................ 21
Using the Zone Monitor Function .................................... 22
System Test .................................................................. 22
User Codes ................................................................... 23
Ambush Code ...............................................................25
Schedules ..................................................................... 26
Permanent Schedules .................................................... 26
Extending Schedules ..................................................... 27
Date and Time .............................................................. 27
Display Events ..............................................................28
Request Service?........................................................... 28
ii XR20 User’s Guide Introduction
Introduction XR20 User’s Guide 1
Section Page
System Setup ..........................................................29
System Setup Record..................................................... 29
Protection Areas............................................................ 29
Outputs ........................................................................ 29
User Codes ................................................................... 29
Appendix A ..............................................................31
About the Display Events Section ................................... 31
Zone Activity Check Event Display .................................. 31
Zone Bypass Event Displays ........................................... 31
Zone Event Displays ...................................................... 32
Arming and Disarming Event Displays ............................. 32
User Check-in Event Displays ......................................... 32
User Code Change Event Displays .................................. 33
Supervisory Event Displays ............................................ 33
System Monitor Event Displays....................................... 33
Appendix B ..............................................................34
Easy Entry™ User’s Guide .............................................. 34
Appendix C ..............................................................36
FA113 User’s Guide ....................................................... 36
Pager Direct™ User’s Guide............................................ 36
PhoneAccess™ User’s Guide........................................... 37
Common Keypad Displays.............................................. 38
Index .......................................................................39
Quick Reference Wallet Cards................................. 41
Introduction XR20 User’s Guide 1
Introduction
About Your Security System
Your Security Command™ system is designed with your safety and
comfort in mind. It uses the latest in computer technology to
create the most advanced, user friendly, security, re, and access
control system available.
The system combines ease of use with a simple to understand
Security Command™ keypad display to offer the full range of
features requested by today’s security system owners. Security
Command™ can protect both the interior and perimeter of your
home or business while you are away or just the perimeter when
you are inside giving you a wall of security and peace of mind.
You can turn portions of your protection on or off at any time by
pressing a few keys. You can add, delete, and change personal user
codes at any time or check the status of all protection devices in
the system.
Security C o m m a n d™ Keypad
This is the device we have placed at certain locations throughout
the premises that allows you to turn the system protection on and
off using your personal user code.
Keypad User Menu
The keypad provides a simple User Menu containing all of the
functions you need to fully operate your system such as changing
the time of day or a personal user code.
A No t e A b o u t F a l s e A l a r m s
One of the most important concerns facing the security industry
today is false alarms. The accidental dispatching of police and
re agencies places others in jeopardy by limiting the response
capability of those emergency service units.
As part of our commitment to reducing false alarms, we would like
to encourage you to read this guide thoroughly. All the information
contained here can help you quickly, and comfortably, learn the
Security Command™ system operation.
Test Y o u r S y s t e m W e e k l y
It is recommended that you test the burglary portion of your system
at least once each week. Testing should involve an active test of all
doors, windows, and motion detectors connected to your system.
If your system also has re protection, call the service department
to nd out how this portion of your system should be tested.
Refer to the System Test section of this guide for instructions on
testing the burglary portion of your system.
2 XR20 User’s Guide Introduction
Introduction XR20 User’s Guide 3
Practi c e y o u r e s c a p e p l a n s
Devising an escape plan is only the beginning. For the plan to be
effective everyone should practice escape routes from each room.
Second Floor
Building Front
Building Back
First Floor
Fire Escape
Window Ladder
Figure 1: Sample Escape Route Map
Early dete c t i o n
The best way to survive a re or other emergency is to get out
early. A re alarm system installation, with smoke and carbon
monoxide detectors in each room, can greatly decrease your risk
of loss or injury.
Emergency Evacuation Plans
Overview
The National Fire Protection Association recommends that you
establish an emergency evacuation plan to safeguard lives in the
event of a re or other emergency.
Draw a floor plan of your home or business
On a clean sheet of paper, draw the walls, windows, doors, and
stairs. Also draw any obstacles that a person may encounter while
exiting the building such as large furniture or appliances.
Develop escape route s
Determine at least two routes the occupants in each room can
take to safely escape. One route can be the most obvious such
as the door. Another can be through an easily opened window.
If the window is high off the ground, an escape ladder should be
provided.
Draw arrows on the oor plan to show escape routes from each
room.
Decide where to meet
Prearrange a meeting place outside and away from where
emergency personnel are likely to be working. A neighbor’s house
or across the street in front of the house are good locations. Always
perform a head count to make sure all occupants safely exited.
NEVER ENTER A BURNING BUILDING. If the head count shows one
or more persons missing, give this information immediately to the
authorities. Never enter a building to look for someone.
Introduction XR20 User’s Guide 3
�
Security Command™ Keypad
32-Character Display
Armed LED
Po
wer LED
Data Entry Digit keys
COMMAND Key
Back Arrow K
ey
Select Keys
1 2 3 4
9 0
CMD
5 6 7 8
ABC PRIN TING
F R I 2 : 51 AM
Thinline™/Aqualite™ Keypad
DMP Keypads
Your system may have one or more easy to use LCD 32-character
keypads that allow you to properly operate the system.
• Security Command™ Keypads
• Thinline™ or Aqualite™ Keypads
• Clear Touch™ Keypads
Security C o m m a n d ™ , T h i n l i n e ™ , A q u a l i t e ™ K e y p a d s
The Select keys
There are four keys under the display called the Select keys. These
keys are one of the features that make your system so easy to
operate. They allow you to make selections by pressing the Select
key under a choice shown in the display.
Note: For the purposes of this guide, when instructed to press
the rst Select key, press the far left Select key; the second
Select key is the second from the left; third Select key is second
from the right; and the fourth Select key is the far right key.
POWER LED
This LED indicates the panel Power status. It is recommended
you contact the service department when the Power LED is off or
blinks.
LED Operation AC Battery
ON (Steady) OK OK
OFF Trouble N/A
BLINKS OK OK
ARMED LED
This LED is ON steady anytime a burglary protection area is armed
and is OFF when ALL areas are disarmed.
4 XR20 User’s Guide Introduction
Introduction XR20 User’s Guide 5
Clear Touch™ Keypads
AC Power/Armed LED
Three Panic Icons
32-Characte
r
Display with
Four Touch
Select Areas
Data Entry
Digit Keys
COMMAND KeyBack Arrow Key
Logo
Ic
on
51
Clear Touch™ Keypad
Clear Touch™ Select Areas — There are four Select Areas
in the display. These Select Areas are one of the features that
make your system so easy to operate. They allow you to make
selections by touching the area to choose the item in the display.
32-Character Display
Select Area 1
Select Area 2
Select Area 3
Select Area 4
Touch Select Areas
Note: For the purposes of this guide when using Clear Touch™
Keypads, when instructed to press the rst Select area, touch
Select Area 1; the second Select area touch Select Area 2; third
Select area touch Select Area 3; and the fourth Select area touch
Select Area 4.
AC Power/Armed LED
The LED indicates the Power and Armed status of the panel.
Depending on the operation, the LED displays in Red or Blue as
listed in the table.
Color and Activity LED Operation
Blue Steady Panel Disarmed, AC Power OK, Battery OK
Blue Blinking Panel Disarmed, AC Power OK, Battery Fault
No Light Panel Disarmed, AC Power Fault, Battery OK
Red Steady Panel Armed, AC Power OK, Battery OK
Red/Blue Alternate Panel Armed, AC Power OK, Battery Fault
Red Blinking Panel Armed, AC Power Fault, Battery OK
Common Keys on All Keypads
Data Entry Digit keys
These keys allow you to enter your user code when arming or
disarming or enter other information into the system.
COMMAND (CMD) key
The COMMAND key allows you to advance through the keypad
displays, User Menu, or complete a data entry function.
Back Arrow (<—) key
The Back Arrow (<—) key is used to go back through the keypad
displays while operating your system. You can press the Back Arrow
key to back up through the list of functions in the User Menu or to
erase the last character you entered.
Introduction XR20 User’s Guide 5
Clear Touch™ Keypads
Touch the icon for 2 seconds until a beep is heard.
Police Emergency Fire
Touch Select Areas
Clear Touch™ Keypad Panic Icons
Security C o m m a n d ™ , T h i n l i n e ™ , A q u a l i t e ™ K e y p a d s
7/0
Panic Function
Security Command™, Thinline™, and Aqualite™ Keypads may also be
programmed at installation to allow the user to initiate an optional
Panic alarm by simultaneously pressing and holding the 7 and 0
(zero) keys. When the 7 and 0 keys are pressed for a short time,
the keypad sends a Panic alarm report to the central station.
Note: The 7/0 Panic Function is not available on Clear Touch™
keypads.
Panic Functions
Your keypad may be set up to send a Panic, Emergency, or Fire
report to the central station. This function is optional. If this
option is programmed for your keypad, icons display below the top
row Select keys/areas.
Security Command™, Thinline™, Aqualite™ Keypads
Press and hold the two Select keys adjacent to the desired icon for
2 seconds, until a beep from the keypad is heard.
Top Row Select Keys
Police
Emergency Fire
!
Security Command™ Keypad Panic Keys
Top Row Select Keys
Police Emergency
Fire
Thinline™/Aqualite™ Keypad Panic Keys
6 XR20 User’s Guide Introduction
Introduction XR20 User’s Guide 7
32-Character User Options
The User Options allow you to make adjustments to your keypad to
best t your environment and needs.
On Security Command™, Thinline™, or Aqualite™ keypads to
access the User Options portion of the keypad, press and hold
the Back Arrow and COMMAND keys for two seconds. The keypad
display changes to SET BRIGHTNESS. Press the COMMAND key to
display the next option or the Back Arrow key to exit.
On Clear Touch™ keypads to access User Options, touch and hold
the center of the logo icon for two seconds. The display changes
to SET BRIGHTNESS. Touch the COMMAND (CMD) key to display the
next option or touch the Back Arrow (<—) to exit the User Options
function.
Backl i g h t i n g B r i g h t n e s s
At the SET BRIGHTNESS display, use the left Select key to lower
the keypad brightness. Use the right Select key to increase the
brightness.
Note: If the brightness level is lowered, it temporarily reverts back
to maximum intensity whenever a key is pressed.
On Security Command™, Thinline™, or Aqualite™ keypads this
sets the LCD display, AC LED, and the Green keyboard backlighting
brightness level.
On Clear Touch™ keypads the user selected brightness may be set
to off which allows the glass graphic display to turn off (clear glass).
Simply touch the glass anywhere and the backlight illuminates for
data entry. When the speaker is sounding, the backlight illuminates
at one-half (1/2) brightness.
Internal Speake r T o n e
Set the tone of the keypad internal speaker. At the SET TONE
display, use the top left Select key to make the tone lower. Use
the right Select key to make the tone higher.
Volume level
Set the volume level of the keypad internal speaker for key presses.
During alarm, trouble, and prewarn conditions, the volume is
always at maximum level. At SET VOLUME LEVEL, use the left
Select key to lower the keypad volume. Use the right Select key
to raise the volume.
Model Nu m b e r
The keypad model number, rmware version, and date display, but
cannot be changed.
Keypad Address
The current address assigned to the keypad displays, but cannot
be changed. Press the Back Arrow key to exit the User Options
function.
Special Security Command™ Tones
Your keypad also contains a small speaker that allows it to alert
you to events as they occur on your system. Below are brief
descriptions of the different tones you hear from the keypad.
Fire alert: An intermittent sweeping siren from LCD keypads only
that continuously repeats until the re alarm is silenced. This is in
addition to the bell output from the alarm panel.
Burglary alert: A siren tone from LCD keypads only that continues
until the alarm is silenced. This is in addition to the bell output
from the alarm panel.
Introduction XR20 User’s Guide 7
Key press tone: A short beep as you press a key on the keypad.
Prewarn tone: A continuous pulsed tone that sounds when you
open an entry delay door on a system that is armed (turned on)
reminding you to disarm the burglary protection.
Exit delay alert: When the entire system is armed and an exit delay
is occurring, the keypad sounds warning tones to indicate the exit
delay is about to expire. Two pulsed tones indicate 20 seconds until
the exit delay expires. One pulsed tone indicates 10 seconds until
the exit delay expires.
Monitor tone: A pulsed tone that sounds one time for one second
each time a door or window is opened while you are using the zone
monitor function from the User Menu. See Zone Monitor.
Trouble tone: A steady tone indicating a trouble condition on your
system. Press a Select key to silence the trouble tone.
Zone Activity Check tone: A steady tone indicating no zone
activity has occurred on your system within the programmed period
of time. Press any key to silence the tone.
What t o d o w h e n t h e t r o u b l e t o n e s o u n d s
You can silence the trouble tone by pressing any key.
This only silences the keypad and does not correct the
condition that originally caused the trouble.
Special Security Command™ Displays
As you use your system, you may occasionally see a keypad display
that asks you to enter a user code or describes a condition on the
system. Below are some examples of the displays you may see.
ALARM
A 24-hour zone, such as a re or panic zone, or an armed burglary
zone is faulted. Your system may sound bells or sirens.
ALARM CANC E L L E D
An Alarm signal just sent to the central station was cancelled
because a user code was entered after the alarm was sent. Also,
an Alarm Cancel signal is sent to the Central Station.
TROUBLE
There is a problem with a protection device or system component.
This display is accompanied by a description of the problem.
ENT E R C O D E
The system requires you to enter a personal user code. User codes
can be used for turning your system on (arming), turning your
system off (disarming), and other system options.
As you enter your user code, the keypad display shows an asterisk
(*) in place of each digit pressed. This prevents others from seeing
your user code on the display as you enter it.
TRY AG A I N
The user code you entered is not recognized by the system. Check
the user code and try again.
INV A L I D C O D E
The user code you entered is considered invalid by the system.
SYSTEM TROUBLE or SERVICE REQUIRED
There is an electronic failure in your system. Contact the service
department as soon as possible.
8 XR20 User’s Guide Introduction
Introduction XR20 User’s Guide 9
Entr y o r E x i t Z o n e
Almost all systems have one or more doors through which you can
enter or exit the premises. These doors are programmed with a
delay time to allow you to enter or exit while the system is armed
without setting off the alarm.
When you arm the system, activity on all burglary zones is ignored
until the programmed exit delay time expires. Once that time has
expired and the system is fully armed, opening the door causes the
panel to start the entry delay time. During the entry delay time,
you must enter a valid user code to disarm the system or an alarm
occurs.
Insta n t Z o n e
Exterior windows and non-entry doors, or interior protection
devices, are typically not programmed with delay times. If these
zones fault while the system is armed, an alarm occurs instantly.
24-Hour Zone
A 24-hour zone is not turned on or off by arming or disarming your
system. Some examples of 24-hour zones are re zones, panic
zones, and temperature control zones.
Areas
An area is made up of burglary zones that can be armed or
disarmed together. The Perimeter area, for example, consists of
all the doors and windows on the outside of the building. When you
arm the Perimeter, these zones sound an alarm if tripped.
Understanding Security System Terms
Throughout this guide, and in some displays on your keypad, you
may see certain words or phrases that might be unfamiliar. Although
every effort has been made to use terms that are commonly known,
there are some for which there was no acceptable substitute.
Below are some terms you may see here and on the keypad
display.
Arming
This is the term used for turning on the burglary protection in one
or more areas of the system. Your system may require you to enter
a user code. When armed, the system can sound alarm bells or
sirens and, if monitored, send alarm reports to a central station
when a burglary zone is faulted.
Fire, panic, and other 24-hour devices are always turned on and do
not need to be armed.
Disarming
This means turning off one or more areas of the system. When
disarmed, the system does NOT sound alarms or send alarm reports
to a central station when a burglary zone faults.
Zone
A zone refers to one or more protected openings or protection
devices assigned the same zone number. Each door or window,
motion detector, smoke detector, or other device has a zone
number and a name.
Often, similar devices in the same general area share the same
zone. For example, the windows on the east side of the premises
can all be grouped together in a zone named E. WINDOWS.
Introduction XR20 User’s Guide 9
Centr a l S t a t i o n M o n i t o r i n g
Your system can also be programmed to automatically send alarm,
trouble, and arming and disarming reports to a central station.
Operators at the central station can then dispatch the appropriate
authorities or contact you with the specic event information.
Sta t u s
Status is a feature that automatically displays the system armed
or disarmed status on the keypads. Alarm or trouble conditions
on a zone or a system monitor such as AC or battery trouble can
also display. There are two types of status information available:
Status List and Armed Status.
Status List
The keypad Status List displays any alarm or trouble condition on
a zone and any trouble condition that occurs with the AC power or
battery power. If your system contains any Panic zones, these do
not display on the keypad for security reasons.
If an alarm occurs on a non-re, 24-hour zone or a system monitor,
it remains in the Status List until it restores. If one or more armed
burglary zones trips, the last one to trip remains in the Status List.
The burglary zone alarm remains in the Status List for several
minutes or until it is cleared by disarming the system.
Zone Status
To display the status of a particular zone, enter the zone number
followed by the COMMAND key when the keypad displays the Status
List.
Armed Status
With Armed Status, the keypad displays the current armed condition
of areas within your security system.
The keypad displays When
HOME MODE ON The perimeter areas is armed in a
Home/Away system.
PERIMETER ON The perimeter is armed in an All/
Perimeter system.
ALL SYSTEM ON All areas are on.
SLEEP MODE ON The perimeter and interior areas are on
but the bedroom area is off.
Also, for keypads that include an Armed LED, the Armed LED is ON
steady anytime a burglary protection area is armed and OFF when
ALL areas are disarmed.
10 XR20 User’s Guide Introduction
Introduction XR20 User’s Guide 11
Exit E r r o r
This is an automatic panel function that prevents an alarm from
occurring if an exit door does not close all the way after the system
is armed.
For example, if the front door is left ajar upon exit and the exit
delay time expires, the system attempts to arm the front door zone
but recognizes the open condition. The system sounds the alarm
sirens for two seconds to alert you of the condition.
If the open condition is not corrected, the system sends an Exit
Error report to the central station and force arms the door. If the
door closes at a later time, it is included back into the system.
The Exit Error feature allows the central station to acknowledge
the arming error without dispatching the police on a false alarm.
How Your System Operates
Your system has been programmed to operate in one of three
modes: Area, All/Perimeter or Home/Sleep/Away.
• Area — Your burglary protection is divided into up to four
areas. Each area can have a custom name, be turned on or
off independently of other areas, and limit access to only those
users with proper authority.
• All/Perimeter — Your burglary protection is divided into two
areas: Interior and Perimeter.
Perimeter arming is for when you are staying inside but want
the comfort of knowing the exterior doors and windows are
armed. Perimeter arming allows you to move freely about
inside without setting off any interior alarms.
All arms both the Perimeter and the Interior of the system. You
want to arm both of these areas when leaving the building and
no one is left inside.
• Home/Sleep/Away — Your burglary protection is divided into
two or three areas: Perimeter, Interior, and Bedrooms.
Home (Perimeter) arming is for when you are staying inside but
want the comfort of knowing the exterior doors and windows are
armed.
Sleep (Perimeter and Interior) arms all areas except those near
bedrooms and nighttime areas.
Away (Perimeter, Interior, and Bedrooms) arms all three areas
for when you leave the building and no one is left inside.
Regardless of which mode is programmed, much of the operation
is similar. Throughout this guide, any differences between the
systems are noted for your convenience.
Introduction XR20 User’s Guide 11
Armed Message: After completing all bypasses or correcting zone
After completing all bypasses or correcting zone faults, the areas
selected are armed.
For All/Perimeter systems the keypad briey displays ALL SYSTEM
ON if all areas in the system are arming or PERIMETER ON if only
selected areas are arming.
For Home/Away or Home/Sleep/Away systems the keypad displays
ALL SYSTEM ON if all areas in the system are arming, HOME MODE
ON or SLEEP MODE ON if only selected areas are arming.
The keypad then displays the exit delay timer as it counts down.
Zones are not fully armed until the exit delay time expires. If your
system uses a keyswitch to arm an area, the exit delay time does
NOT count down on the keypad display.
DIALING . . . Message: If your system is monitored, it may be
programmed to wait for the arming report to be sent to the central
station before displaying the armed message. (See Arming Report
below.) This veries your phone lines are working properly. While
the system waits, the display reads DIALING.... If the report is
received, the keypad buzzes for one second and displays the armed
message. If the report is not received, the keypad displays LOCAL
ALARM ONLY before displaying the armed message.
Arming Report: Your system may be pre-programmed at installation
to send arming or zone bypass reports to a central station.
Arming Functions
Arming: During arming, the system veries that all doors, windows,
and other protection devices to be armed are in normal condition.
If everything is normal, the system arms. If there is a problem on
one or more burglary zones, the keypad displays the problem and
allows you to correct the problem or bypass those zones.
If the problem can be corrected by closing a door or window, do
not bypass the zone. Instead, correct the problem and try arming
again. If the problem cannot be corrected, you can bypass the zone
or wait until the zone can be repaired by a service technician. A
bypassed zone is ignored by the system during the armed period.
In some cases the keypad might display FRONT DOOR - FAULT.
The keypad may then display PRIORITY ZONE, which is a zone that
cannot be bypassed. The problem on the zone must be corrected
before the system can be armed.
After making your arming selection, the keypad displays any zones
that are currently bypassed. These zones remain bypassed until
the system is armed and then disarmed. Any 24-hour zones in a
faulted condition also display.
12 XR20 User’s Guide Arming and Disarming
Arming and Disarming XR20 User’s Guide 13
Area System Arming
Area Assignment: Your security system is programmed into separate
areas. The number of areas and their names are listed in the back
of this guide.
Arming or Disarming: You can arm and disarm all areas at one time or
each area individually. You can only arm or disarm areas authorized
for your user code.
All or Selective Arming: After entering your user code, the system
allows you to arm either all of the areas to which you have access
or one or more selected areas. If you choose to arm all areas, the
system begins verifying that all zones in those areas are in a good
condition. If you choose to arm selected areas, the system prompts
you to choose the areas you want to arm.
Arming the Syste m
1. Press the COMMAND key until ARM DISARM displays.
2. Select ARM to turn on all protection.
3. Enter your user code if required. The display reads
ALL? NO YES.
4. Select NO to arm only selected areas. Go to step 5. Select
YES to arm all areas authorized for your user code.
5. If NO is selected in step 4, the display begins to list each
area to which you have access followed by NO YES.
Example: OFFICE NO YES.
5a. Select YES for each area you want to arm.
5b. Select NO for each area you do NOT want to arm.
Note: You can also simply press the area numbers you want
to arm while ALL? NO YES displays. This changes the
display to AREAS:. The numbers you select appear in the
display. For example: AREAS: 2 4. Press COMMAND when
done.
6. The system displays any zones that have been bypassed
prior to arming and any faulted 24 hour zones. No action is
required.
7. At this point you can force arm or bypass any faulted zones.
A zone that is force armed is restored into the system if it
later returns to normal. A zone that is bypassed remains
bypassed until the system is disarmed. See steps 7a through
7d.
7a. If a problem exists on any zones, the zone name
and problem are shown followed by: OKAY BYPASS
STOP.
7b. Select OKAY to force arm the zone(s) before arming.
7c. Select BYPASS to bypass the zone(s) before arming.
Note: 24-hour zones cannot be bypassed.
7d. Select STOP to stop the system from arming. Correct
the zone problem(s) and return to step 1.
8. The display reads SYSTEM ON if at least one area in the
system is armed, and ALL SYSTEM ON if all areas in the
system are armed.
9. The keypad then displays the exit time in seconds and
counts down the remaining time: EXIT: # # (# # = seconds
remaining). The keypad sounds the exit delay alert when 20
seconds remain, and when the delay expires, all zones are
armed.
Arming and Disarming
Arming and Disarming XR20 User’s Guide 13
Area System Disarming
Disarming: While the system is armed, you can only enter the premises
through an exit/entry delay door without causing an alarm. After
opening the door, the Security Command keypad sounds a prewarn
tone to remind you to disarm the system. You must disarm the
system before the delay time expires or an alarm on the door zone
occurs.
During the prewarn tone, the keypad displays ENTER CODE: Enter
your user code to disarm the system. Only those areas authorized
for your user code disarm.
All or Selective Disarming: After entering your user code, the system
allows you to disarm either all of the areas to which you have access
or just selected areas. If you choose to disarm all areas, the system
automatically disarms them. If you choose to disarm selected areas,
the names of those areas display on the keypad.
Alarm Display: After disarming, the keypad displays any zones that
went into alarm or any communication problems that occurred during
the armed period. All burglary zones are then disarmed and any
bypassed zones are automatically reset.
Disarmed Message: The keypad displays ALL SYSTEM OFF after the
system disarms.
Central Station Report: Your system may be pre-programmed
at installation to send a report of the disarming to the central
station.
Disarming an Ar e a S y s t e m
1. Press the COMMAND key until ARM DISARM displays. During
entry delay this process starts at step 3 below.
2. Select DISARM to disarm areas.
3. The keypad displays ENTER CODE: . Enter your user code
and press COMMAND. The keypad displays ALL? NO YES.
4. Select YES to disarm all areas authorized for your user
code.
4a. Select NO to disarm only certain areas individually. The
keypad then displays the name of each area authorized
for your code followed by the NO YES display.
4b. Select YES to disarm the area displayed.
4c. Select NO to not disarm and to display the next area.
Note: You can also just press the area numbers you
want to disarm while at the ALL? NO YES display. This
changes the display to AREAS: . The area numbers you
select appear in the display. For example: AREAS: 2
4.
To remove an area number from the display, press its
corresponding number on the keypad. Press COMMAND
when done.
5. After all areas have displayed, any alarms or communication
problems that occurred during the armed period are shown.
6. If all areas are disarmed, the keypad displays
ALL SYSTEM OFF.
14 XR20 User’s Guide Arming and Disarming
Arming and Disarming XR20 User’s Guide 15
Arming an All/Perimete r S y s t e m
1. Enter your code. The keypad displays PERIM ALL.
2. Select PERIM to arm the Perimeter area only.
3. Select ALL to arm both the Perimeter and Interior areas.
4. The keypad displays zones that have been bypassed prior to
arming and zones that are now in a faulted condition.
5. At this point you can force arm or bypass any faulted zones.
A zone that is force armed is restored into the system if it
later returns to normal. A bypassed zone remains bypassed
until the system is disarmed. See steps 5a through 5d.
5a. If a problem exists on any zones, the zone name and
problem display followed by: OKAY BYPASS STOP.
5b. Select OKAY to force arm the zone(s) before arming.
5c. Select BYPASS to bypass the zone(s) before arming.
5d. Select STOP to stop the system from arming. Correct
the zone problem(s) and return to step 1.
6. The keypad displays PERIMETER ON if only the perimeter is
being armed and ALL SYSTEM ON if both the perimeter and
interior are being armed.
7. The keypad next displays EXIT: ## INSTNT and begins to
count down the number of seconds remaining for you to exit.
When the delay expires, all zones are armed.
8. You can select INSTNT while EXIT: ## INSTNT displays to
immediately arm all zones and make them instant. The
keypad displays INSTANT. When you select INSTANT, any
entry/exit zone that trips immediately activates an alarm
and the exit delay countdown immediately stops.
9. When the system is fully armed, the keypad displays
PERIMETER ON for perimeter arming and ALL SYSTEM ON
for perimeter and interior arming.
All/Perimeter System Arming
Area Assignment: Your security system is divided into two
separate areas. Motion detectors, inside doors, and other interior
protection devices are assigned to the Interior area while windows
and exterior doors are assigned to the Perimeter area.
Perimeter or All: When arming an All/Perimeter system, the
keypad displays PERIM ALL. If you select ALL, you arm both the
Perimeter and the Interior of the system. You want to arm both of
these areas when leaving with nobody left inside. Selecting PERIM
arms only the Perimeter of the system. Perimeter arming is for
when you are staying inside but want the comfort of knowing the
exterior doors and windows are armed. Perimeter arming allows
you to move freely about inside without setting off any interior
alarms.
System Ready/Syste m N o t R e a d y K e y p a d D i s p l a y s
When all zones in the system are in a normal condition, the keypad
displays SYSTEM READY. If there are one or more zones that
are not in a normal condition, the keypad displays SYSTEM NOT
READY. Pressing any Select key during this display shows the zone
name allowing you to investigate the problem.
Insta n t A r m i n g
Instant: During the exit delay time, you can cancel the exit and
entry delays and cause all zones to be instant zones. Press the
far right select key under INSTNT while the exit delay displays.
This immediately arms the exit zones. However, no entry delay is
provided and an alarm immediately occurs should an entry door be
opened.
Arming and Disarming XR20 User’s Guide 15
All/Perimeter System Disarming
Disarming: While the system is armed, you can only enter the
premises through an entry/exit delay door without causing an
alarm. After opening the door, the Security Command™ keypad
sounds a prewarn tone to remind you to disarm the system. You
must disarm the system before the prewarn tone expires or an
alarm on the door zone occurs.
During the prewarn tone, the keypad displays ENTER CODE:. Enter
your user code to disarm the system.
Alarm Display: After disarming, the keypad displays any zones
that tripped or any transmission problems that occurred during
the armed period. All burglary zones are then disarmed and any
bypassed zones automatically reset.
Disarmed Message: The keypad displays ALL SYSTEM OFF after the
system disarms.
Central Station Report: Your system may be pre-programmed at
installation to send a report of the system disarming to the central
station.
Disarming an Al l / P e r i m e t e r S y s t e m
1. During the entry delay time, the keypad displays ENTER
CODE:. Enter your user code.
2. The keypad displays any zones that went into alarm and any
communication problems that occurred during the armed
period.
3. The keypad next displays ALL SYSTEM OFF to conrm the
system is disarmed.
Disarming D u r i n g a n A l a r m
1. While the alarm bell or siren sounds, enter your user code.
The keypad displays DISARM SILENCE.
2. Select DISARM to disarm the system and silence the alarm.
The keypad next displays ALL SYSTEM OFF to conrm the
system is disarmed.
OR
Select SILENCE to stop the bell or siren but NOT disarm the
system.
If you do not press any Select key, or you press the COMMAND
key, the system automatically disarms and silences the
alarm.
If your system is programmed to send an Abort report to the
central station, the keypad displays ALARM CANCELLED.
Note: If your system is programmed to send an Abort (alarm cancel)
report to the central station, selecting DISARM sends this report
to the central station. Be sure that you want the alarm message
to be cancelled BEFORE deciding to disarm the system. If you do
not want to disarm the system and send the abort report, press
SILENCE to only turn the alarm bells off.
16 XR20 User’s Guide Arming and Disarming
Arming and Disarming XR20 User’s Guide 17
Home/Away System Arming
Area Assignment: Your security system is divided into two or three
separate areas. Motion detectors, inside doors, and other interior
devices are assigned to an Interior and possibly Bedroom area while
windows and exterior doors, are assigned to a Perimeter area.
Arming the system: When arming a Home/Away system, the
keypad displays HOME AWAY or HOME SLEEP AWAY. If you
select AWAY, you arm all areas of the system. You want to arm all
areas when leaving with nobody staying inside.
Selecting HOME arms only the system Perimeter. Perimeter arming
is for when you are staying inside but want the comfort of knowing
the exterior doors and windows are armed.
Selecting SLEEP arms the Perimeter and Interior devices but leaves
devices near bedrooms and other nighttime areas off.
System Ready/Syste m N o t R e a d y K e y p a d D i s p l a y s
When all system zones are in a normal condition and can be armed
without bypassing, the keypad displays SYSTEM READY. If there
are one or more zones that are not in a normal condition, the
keypad displays SYSTEM NOT READY. Pressing any Select key
during this display shows the bad zone name.
Arming a H o m e / A w a y S y s t e m
1. Enter your user code. The keypad displays HOME AWAY or
HOME SLEEP AWAY (you may have three areas).
2. Select HOME to arm the Perimeter only.
3. Select SLEEP to arm the Perimeter and Interior.
4. Select AWAY to arm the Perimeter, Interior, and Bedroom.
5. The keypad displays zones that have been bypassed prior to
arming and zones that are in a faulted condition.
6. At this point you can force arm or bypass any faulted zones.
A zone that is force armed is restored into the system if it
later returns to normal. A zone that is bypassed remains
bypassed until the system is disarmed. See steps 6a through
6d.
6a. If a problem exists on any zones, the zone name and
problem display followed by: OKAY BYPASS STOP.
6b. Select OKAY to force arm the zone(s) before arming.
6c. Select BYPASS to bypass the zone(s) before arming.
6d. Select STOP to stop the system from arming. Correct
the zone problem(s) and return to step 1.
7. The keypad displays HOME MODE ON if you selected HOME,
or SLEEP MODE ON if you selected SLEEP, or ALL SYSTEM
ON if you selected AWAY.
8. The keypad next displays EXIT: ## INSTNT and begins to
count down the number of seconds remaining for you to exit.
When the delay expires, all zones are armed.
9. You can select INSTNT while EXIT: ## INSTNT displays to
immediately arm all zones and make them instant. The
keypad displays INSTANT. When you select INSTANT, any
entry/exit zone that trips immediately activates an alarm
and the exit delay countdown immediately stops.
10. When the system is armed, the keypad displays HOME MODE
ON for Perimeter arming, SLEEP MODE ON for Perimeter and
Interior arming, and ALL SYSTEM ON for all areas armed.
Arming and Disarming XR20 User’s Guide 17
Home/Away System Disarming
Disarming: While the system is armed, you can only enter the
premises through an entry/exit delay door without causing an
alarm. After opening the door, the keypad sounds a prewarn tone
to remind you to disarm the system. You must disarm the system
before the prewarn tone expires or an alarm on the door occurs.
During the prewarn tone, the keypad displays ENTER CODE:. Enter
your code to disarm the system.
Alarm Display: After disarming, the keypad displays any zones
that tripped or any communication problems that occurred during
the armed period. All burglary zones are then disarmed and any
bypassed zones automatically reset.
Disarmed Message: The keypad displays ALL SYSTEM OFF after the
system disarms.
Central Station Report: Your system may be pre-programmed at
installation to send a report of the system disarming to the central
station.
Easy Exit™ F e a t u r e
While the system is armed, you can simply press COMMAND and
then press the 9 key to restart the exit delay time to allow you
to exit the premises without disarming the system. After the exit
delay time expires, the system rearms automatically. This feature
allows you to get the paper, let your pet out, or leave for work
without having to disarm and then rearm the system.
Disarming a Home/Away System
1. During entry delay, the keypad displays ENTER CODE:. Enter
your user code.
2. The keypad then displays any alarms or communication
problems that occurred during the armed period.
3. The keypad next displays ALL SYSTEM OFF to conrm the
system is disarmed.
Disarming During an Alarm
1. While the alarm bell or siren sounds, enter your 4-digit user
code. The keypad displays DISARM SILENCE.
2. Select DISARM to disarm the system and silence the alarm.
The keypad next displays ALL SYSTEM OFF to conrm the
system is disarmed.
OR
Select SILENCE to stop the bell or siren but NOT disarm the
system.
If you do not press any Select key, or you press the COMMAND
key, the system automatically disarms and silences the
alarm.
If your system is programmed to send an Abort report to the
central station, the keypad displays ALARM CANCELLED.
Note: If your system is programmed to send an Abort (alarm cancel)
report to the central station, selecting DISARM sends this report
to the central station. Be sure that you want the alarm message
to be cancelled BEFORE deciding to disarm the system. If you do
not want to disarm the system and send the abort report, press
SILENCE to only turn the alarm bells off.
18 XR20 User’s Guide User Menu
User Menu XR20 User’s Guide 19
Many of your system features have been put into a User Menu that
you can access from any Security Command™ keypad. The menu
requires you to enter your user code. Only those functions to which
you have access display.
Accessing the User Menu
1. Press the COMMAND key until MENU? NO YES displays.
2. Select YES. The keypad displays ENTER CODE: — . Enter
your user code and press COMMAND. You can now scroll
down through the list of system features available to you.
User Menu Options
The following list shows the User Menu options in order:
Menu Opti o n Description
USER CHECKIN Allows check-in with the system to
indicate arrival on premises.
ZONE ACTIVITY CHECK Allows you to monitor a zone for non-
activity.
SENSOR RESET Resets smoke or glassbreak detectors
that have latched during an alarm
condition.
OUTPUTS ON/OFF Allows you to turn on or off any of the
outputs described in the System Setup
section of this guide.
BYPASS ZONES Allows you to Bypass a zone or reset an
already bypassed zone.
ZONE MONITOR Allows you to add or remove a zone from
the monitor mode.
SYSTEM TEST Tests the system siren, communication
to the central station, and backup
battery.
USER CODES Allows you to add, delete, or change
user codes and authority levels.
SCHEDULES Allows you to add, remove, or change
system schedules.
DATE AND TIME Allows you change the Day, Date, or
Time that is currently in the system.
DISPLAY EVENTS Allows you to view the last 100 system
events that occurred on your system.
SERVICE REQUEST Allows you to send a message to the
Central Station requesting service on
the alarm system.
The following pages detail each User Menu item and provide
instructions on when and how to use them properly.
User Menu
User Menu XR20 User’s Guide 19
User Check-in
User Code Level: Master or Standard.
Function: This feature allows you to monitor the arrival of children
from school or employees to work by having a special Check-in
Report sent to your alphanumeric or numeric pager.
Appendix C describes the Pager Direct™ option. The last page
of this guide contains a Quick Reference card for your wallet or
purse.
Sending a Check- i n R e p o r t
1. After disarming the system, access the User Menu.
2. At the USER CHECKIN? display, press any Select key. The
keypad displays USER CHECKIN: 12 (12 = user number).
3. The panel sends the Check-in Report containing your account
number and user number to the pager.
Note: Alternately, you may press the COMMAND key, then the 7
key, then enter your user code to send a Check-in Report.
Zone Activity Check
User Code Level: Master or Standard.
Function: Your security system may be pre-programmed at
installation for the Zone Activity Check feature allowing you to
monitor a person for non-activity.
When no activity is detected for the programmed time period, your
keypad sounds a steady tone for a set period of time and displays
PRESS ANY KEY. Pressing any key on the keypad, before the steady
tone stops, prevents your system from sending a “User Activity Not
Detected” report to the central station. Pressing the key also
restarts the zone activity timer.
This could be used for a person living alone to detect when they
have not tripped a disarmed zone within a programmed period of
time.
Note: The Zone Activity Check is disabled when a schedule is
entered to allow for sleeping hours and is automatically enabled
when an area is disarmed.
Selecti n g Z o n e A c t i v i t y C h e c k
1. At the ACTIVITY CHECK? display, press any Select key. The
keypad displays ENABLE? YES NO. The default is YES.
2. When NO is selected, the keypad displays CHECK DISABLED
for four seconds and then sends the Activity Check Disabled
message to the central station.
3. When YES is selected, the keypad displays CHECK ENABLED
for four seconds and then sends the Activity Check Enabled
message to the central station.
20 XR20 User’s Guide User Menu
User Menu XR20 User’s Guide 21
Sensor Reset
User Code Level: Master or Standard.
Function: Resets smoke or glassbreak detectors. Also clears Fire
and Supervisory zone alarms and trouble keypad displays. Sensor
Reset also clears low battery displays if your system is using
wireless sensors.
Once smoke or glassbreak detectors trip, they must be reset before
they can detect any additional alarm conditions. When Sensor
Reset is selected, power to the detectors is temporarily removed
by the system allowing them to reset.
Make sure all smoke is cleared from around the area of the smoke
detectors before performing a Sensor Reset to prevent the alarm
from occurring again.
Resett i n g t h e S e n s o r s
1. Access the User Menu.
2. When SENSOR RESET? displays, press any Select key. The
keypad displays SENSORS OFF for ve seconds followed by
SENSORS ON.
3. The keypad returns to the status display.
Ente r y o u r u s e r c o d e t o r e s e t s e n s o r s
While your system is disarmed, you can simply enter your user code
and press COMMAND to reset the sensors.
Note: This feature only operates on All/Perimeter or Home/Away
systems.
This also activates the door strike if your system has an Easy Entry™
access control keypad.
Outputs On Off
User Code Level: Master or Standard.
Function: Allows you to turn the system outputs on and off.
This function is used to individually turn your system relay outputs
on and off. Your system may use these outputs to control interior
and exterior lighting, or heating, air conditioning, or other
appliances.
The system output names and numbers are located in the System
Setup section at the back of this guide.
Turning the Outp u t s O n a n d O f f
1. Access the User Menu.
2. Press the COMMAND key until OUTPUTS ON/OFF? displays.
3. Press any Select key.
4. The keypad displays OUTPUT: - ON OFF.
5. Enter the output number you want to turn on or off. The
output number appears in the display.
6. With the output number displayed, Select ON or OFF. The
output is then turned on or off, depending on your selection,
and remains in that state until you change it.
7. The system automatically removes the output number and a
new output number can be entered. Refer back to step 5.
To exit the Output menu option, press the Back Arrow key until you
return to the keypad Status List.
User Menu XR20 User’s Guide 21
Bypass Zones
User Code Level: Master or Standard.
Function: Allows you to bypass a zone prior to arming the system.
Bypassing is usually done when a zone cannot be restored to normal
and you want to arm the system. Once bypassed, the system does
not respond to any activity on the zone.
A zone can be bypassed only while it is disarmed. Since Fire, Panic,
Emergency, and Supervisory zones are always armed, they can
never be bypassed.
The Bypass Zones function can also be used to restore a bypassed
zone back into the system. This can only be done while the zone
is disarmed.
Your system may be pre-programmed at installation to send a bypass
report to your central station when Bypass Zones is selected.
Using th e B y p a s s Z o n e s F u n c t i o n
1. Access the User Menu.
2. Press the COMMAND key until BYPASS ZONES? displays.
3. Press any Select key. The keypad displays ZONE - RST
BYPS.
4. To reset a zone, enter the zone number and Select RST.
5. To Bypass a zone, enter the zone number and Select BYPS.
Zone Monitor
User Code Level: Master or Standard.
Function: Allows the system to monitor selected disarmed zones
(doors, windows, or motion detectors). When a monitored zone
trips, the keypad sounds a tone and displays the zone name. This
is an ideal feature for monitoring door zones to tell when someone
comes in or goes out and for system testing.
You can place any combination of disarmed zones in Zone Monitor
but only the most recently tripped zone displays. The displayed
zone name clears automatically after a short time or when the
zone is armed.
Zone Monitor does not function while the system is armed but
a zone placed into the Zone Monitor is still monitored when the
system is disarmed.
Using Zone Monitor as part of your weekly system test: After
using the System Test function, place all zones in Zone Monitor.
Starting at the front door, walk around and open and then close
each door and window. You should hear the keypad beep each
time. The keypad also displays the name of each zone as its device
is opened.
Once all protected doors and windows are tested, walk in front of
each motion detector and trip any other protection devices on the
system. The keypad should beep to conrm their operation. If at
any time during your weekly testing a device does not cause the
keypad to beep, call the service department for assistance.
22 XR20 User’s Guide User Menu
User Menu XR20 User’s Guide 23
Using the Zone Monitor Function
1. Access the User Menu.
2. Press the COMMAND key until ZONE MONITOR? displays.
3. Press any Select key.
The keypad displays PERIM ALL NBR.
4. Select PERIM to place all disarmed perimeter zones into
Zone Monitor.
4a. The keypad displays PERIM? ADD RMV.
4b. Select ADD to add all perimeter zones to Zone Monitor.
4c. Select RMV to remove all perimeter zones.
5. Select ALL to place all disarmed zones into Zone Monitor.
5a. The keypad displays ALL? ADD RMV.
5b. Select ADD to add all disarmed zones to Zone Monitor.
5c. Select RMV to remove all disarmed zones.
6. Select NBR to enter a specic zone number for zone
monitor.
7. If NBR is selected, the keypad displays ZONE : - ADD RMV.
7a. Enter any zone number and select ADD to add this
zone.
7b. Enter any zone number and select RMV to remove the
zone.
8. The zone number automatically disappears and a new zone
number can then be entered. See step 7.
System Test
User Code Level: Master or Standard.
Function: System Test is used to test the battery, alarm bell
or siren, and central station communication. The System Test
function begins automatically as soon as you select it.
Using th e S y s t e m T e s t F u n c t i o n
1. Access the User Menu.
2. Press the COMMAND key until SYSTEM TEST? displays.
3. Press any Select key. The system test begins automatically
and the keypad displays:
1) BELL SOUNDING during a two second bell test, then:
2) BATTERY - OKAY or BATTERY - TRBL to indicate the
battery condition, then:
3) TRANSMIT TEST * and ATTEMPT NO : 1 during the
transmit test, then:
4) TRANSMIT OKAY or TRANSMIT FAILED to show the
transmit test results, then:
5) TEST END to indicate the System Test is complete.
6) Press the Back Arrow key to end the system test.
* The transmit test does not occur on local systems.
Testing your system burglary protection: The System Test function
should be part of your weekly testing and should be followed by
placing the burglary devices in Zone Monitor mode. This allows
you to open and then close each protected door and window while
listening for the keypad to beep conrming its operation. See Zone
Monitor.
User Menu XR20 User’s Guide 23
User Codes
User Code Level: Master only.
Function: Allows you to add or delete a user from the system or
change their user code or authority level.
User code characteristics: There are three characteristics
associated with each user code that dene its capabilities within
the system.
Characteristic Example
User Number 12
User Code 3848
Authority Level Master
User Number - Your system supports 32 users. Each user is
numbered from 1 to 32. This number identies them to the system
and can be transmitted to the central station (if your system is
monitored) when they arm or disarm the system.
User Code - Users also have a 4-digit user code they enter into the
keypad when arming or disarming. This user code is kept secret
from other users and is not transmitted to the central station when
they arm or disarm.
Note: A User Code cannot begin with zero.
Users enter only their own user code when operating the system.
Authority Level - The user is also assigned a level of authority
(Master or Standard) by the person administrating the system to
determine the functions the user can access.
The table below lists system functions users are allowed to access
based on the authority level assigned to their codes at the time
they are added to the system.
User Menu Option Standard Master
Arm and Disarm Y Y
User Checkin Y Y
Zone Activity Check Y Y
Sensor Reset Y Y
Outputs On/Off Y Y
Bypass Zones Y Y
Zone Monitor Y Y
System Test Y Y
User Codes Y
Schedules Y
Set Time Y
Display Events Y Y
Service Request? Y
24 XR20 User’s Guide User Menu
User Menu XR20 User’s Guide 25
7a. TEMP CODE NO YES.
Select NO to make this a permanent user code.
Select YES to make this a temporary code. The keypad
displays TEMP DAYS: - . Enter the number of days
(1 to 250) that the temporary use code can operate.
Default is seven days. Temporary users are deleted
from the system at 12:00 AM on the last day. You can
delete a Temporary user code at any time before the
programmed period ends.
7b. AREAS: (Displays in Area systems only).
Enter the area numbers where this user is to have
access. For example: if you want this user to only have
access to areas 1 and 2, enter the numbers 1 and 2.
Once the correct area numbers display, press
COMMAND.
7c. ARM ONLY NO YES.
Select NO to allow this user to arm and disarm the
system and access all Standard level functions in the
User Menu.
Select YES to restrict this user to arming only.
(The Arm Only user code can bypass zones not in a
normal condition at the time of arming.)
8. After you complete your selections, the keypad displays
USER # ADDED.
9. Press the Back Arrow key once to add another user or twice
to exit the User Menu.
Adding User codes
User Code Level: Master only.
1. Access the User Menu.
2. Press the COMMAND key until USER CODES? displays.
3. Press any Select key. The keypad displays ADD DEL CHG.
4. Select ADD to add a new user code.
5. At the USER NUMBER: — prompt, enter a user number and
press COMMAND.
6. The displays changes to CODE NO:. Enter the four-digit user
code and press COMMAND.
This is the number the user enters each time they arm,
disarm, or make changes to the system.
Note: If the code you entered is already in use, or is a code
used internally by the system, the keypad displays ALREADY
IN USE. You must enter a different 4-digit user code.
7. The display changes to MASTER? NO YES. Select YES to
make this a Master user level with the authority to access all
User Menu functions.
Select NO to make this a Standard user level. The following
options can then be selected:
User Menu XR20 User’s Guide 25
Changing User codes
User Code Level: Master only.
1. Access the User Menu.
2. Press the COMMAND key until USER CODES? displays.
3. Press any Select key. The keypad displays ADD DEL CHG.
4. Select CHG to change a user code.
5. At the USER NUMBER: — prompt, enter the user number to
change and press COMMAND.
6. The display changes to CODE NO: * * * *. Enter the new
user code.
If the code you entered is already in use, or is a code used
internally by the system, the keypad displays ALREADY IN
USE. You must enter a different 4-digit user code.
7. If you are changing a code other than your own, the keypad
next displays MASTER? NO YES.
Select YES if you want this user to have a Master authority
level.
Select NO if you want this user to have a Standard authority
level. If you select NO, refer to item number 7 in the Adding
User Codes section on the previous page.
Note: Changing a user code does not change the user number. User
number 2 may have their user code changed from 1234 to 5678 but
they are still user number 2.
Deleti n g U s e r c o d e s
User Code Level: Master only.
1. Access the User Menu.
2. Press the COMMAND key until USER CODES? displays.
3. Press any Select key. The keypad displays ADD DEL CHG.
4. Select DEL to delete a user code from the system.
5. At the USER NUMBER: — prompt, enter the user number you
want to delete and press COMMAND. The display changes to
USER # DELETED.
6. The display then changes back to USER NUMBER: — for you
to delete another user. Press the Back Arrow key twice to
exit the User Menu.
Ambush Code
Your system may be programmed to allow user number 1 to
be an Ambush code. The Ambush code functions identically to
other codes with the exception that it sends a silent alarm to the
central station. This silent alarm alerts the operator to a duress
situation at the premises and prompts immediate notication of
the authorities.
Refer to the System Setup section of this guide to see if your
system is programmed for Ambush. If your system is programmed
for Ambush and you expect to use the Ambush function, the code
you enter for user number 1 is the Ambush code.
26 XR20 User’s Guide User Menu
User Menu XR20 User’s Guide 27
Schedules
User Code Level: Master only.
Function: The Schedules function allows you to program the times
at which you normally turn your burglary protection on and off each
day of the week. This information can then be used by the system
to automatically arm or disarm the burglary protection.
You can also use the Closing Check/Extend feature with Schedules
to ensure your system is armed by an authorized user at a
specic time. This option sounds the keypad buzzer and displays
CLOSING TIME! when a schedule expires. Users still on the
premises are required to arm the system or extend the schedule.
If the system is not armed, or the schedule not extended, a report
can be sent to the central station and/or a pager.
When a schedule expires and CLOSING TIME! displays, the keypad
next displays ENTER CODE: -. To silence the keypad buzzer and
extend the schedule for one hour, a user must either enter a valid
user code or present a card to the card reader.
Your system provides you with two different types of schedules:
Permanent schedules are used for automatic arming and disarming
and always occur at the same time until you change or delete
them.
Extend schedules allow an authorized user to extend the present
day's permanent scheduled closing time.
Permanent Schedules
User Code Level: Master only.
Use the following steps to set an arming or disarming schedule:
1. Access the User Menu.
2. Press the COMMAND key until SCHEDULES? displays. Press
any Select key. The keypad displays PRM EXT. Select
PRM.
3. The keypad next displays the day of the week you want
the schedule to start as SUN MON TUE WED. Press the
COMMAND key to show the remaining days of the week and
then Select your choice.
4. The keypad displays OPENING TIME?. Press COMMAND. The
keypad now displays MON – : AM PM. Enter the time you
want the burglary protection to be turned off. Use a 12 hour
clock only (12:00 to 11:59). Select AM or PM.
5. The keypad then displays CLOSING TIME?. Press the
COMMAND key. The keypad then displays MON – : AM
PM. If you want the schedule to be for consecutive days,
Select MON to increment the days of the week. When the
correct day is shown, enter the time you want the burglary
protection to turn on.
6. To clear a schedule, press DELETE and then AM when the
opening time is requested.
Press the Back Arrow key to exit the User Menu.
User Menu XR20 User’s Guide 27
Extending Schedules
User Code Level: Master or Standard.
Function: This option allows users to extend today's programmed
closing time schedule.
Exte n d i n g a C l o s i n g S c h e d u l e
1. Access the User Menu.
2. Press the COMMAND key until SCHEDULES? displays. Press
any Select key.
3. The keypad displays PRM EXT. Select EXT.
The keypad displays – : AM PM. Enter in the new time
for the closing schedule to expire.
Exte n d i n g t h e S c h e d u l e a t C L O S I N G T I M E ! D i s p l a y
1. Press any Select key. The keypad displays ENTER CODE:-.
2. Enter your code and press COMMAND. The system schedule
is automatically extended one hour.
3. The keypad then displays -: AM PM. You can enter a time
to extend the schedule for any time other than the default
one-hour extension. Press AM or PM.
Note: If the system is not armed by the scheduled closing time, a
Late to Close report is sent to the central station. If the schedule
is extended, a Schedule Change report is sent.
Date and Time
User Code Level: Master only.
Function: Allows you to change the current date and time displayed
on the keypad and used by the system for Display Events.
Sett i n g t h e D a t e a n d T i m e
1. Access the User Menu.
2. Press COMMAND until TIME? displays. Press any Select key.
3. The keypad displays the current day and time. Press
the COMMAND key to display the current date. Press the
COMMAND key again to make any changes.
4. The keypad displays TIME DAY DATE. Select TIME to
change the time. The keypad displays – : AM PM. Enter
the current time and select AM or PM.
5. The display changes back to TIME DAY DATE.
6. Select DAY to change the day of the week. The keypad
displays SUN MON TUE WED. If the current day does not
display, press the COMMAND key. Select the correct day.
7. Select DATE to change the date. The keypad displays:
MONTH: - Enter up to two digits for the month.
Press COMMAND.
DAY: - Enter up to two digits for the day.
Press COMMAND.
YEAR: - Enter up to two digits for the year.
Press COMMAND.
The display returns to TIME DAY DATE. Press the Back Arrow
key to exit the User Menu.
28 XR20 User’s Guide User Menu System Setup XR20 User’s Guide 29
Display Events
User Code Level: Master or Standard.
Function: Allows you to view up to 100 past events that occurred
on your system from any keypad. Any event older than 45 days
automatically clears from the system memory. Once the full 100
events are reached, any new event received clears the oldest event
from the list.
Refer to Appendix A for detailed Display Events information.
Request Service?
User Code Level: Master only
Function: Allows you to send a Request for Service message to the
central station when there is a problem on your system.
After the Display Events option in the keypad User Menu, the
REQUEST SERVICE? option displays if a master code was used to
enter the menu. This feature does not display if it is not enabled
on your system.
If your system is monitored by a central station and you need to
send a Request for Service report to the central station, press any
Select key while REQUEST SERVICE? displays. After the Request
for Service report is sent, the keypad displays REQUEST MADE for
four seconds.
If there is a problem with the telephone line connected to the
system, you must contact our service department directly for
assistance.
System Setup
System Setup Record
This System Setup section is provided to allow you to track
the current status of programmable options on your Security
Command™ system. If you make changes to the system, you should
update the information contained on these pages.
Your system is monitored by a central station.
r Yes r No
C/S Name: _____________________________________________
Address: _______________________________________________
City/State: _____________________________________________
Emergency Phone:_______________________________________
Service Phone: __________________________________________
Service Manager: ________________________________________
Your system sends Opening and Closing reports.
r Yes r No
Your system sends Zone Bypass reports.
r Yes r No
Your system sends Ambush reports.
r Yes r No
Your system sends Abort reports.
r Yes r No
Protection Areas
Your system may be divided into four separate areas, each area can
have a name or description that displays at the keypad. This can help
you easily track events when they occur elsewhere in your system.
Area # What it Controls
1 ______________________________________
2 ______________________________________
3 ______________________________________
4 ______________________________________
Outputs
Your system has four outputs that can be used for various
functions. Below is a list of these outputs and the devices they
control.
Outp u t # What i t C o n t r o l s
1 ______________________________________
2 ______________________________________
3 ______________________________________
4 ______________________________________
Use the Output number in the User Menu when using the Outputs
On Off option to manually toggle the relays.
User Codes
Your system provides 32 user codes you can program for individual
users. As you add new users or change current user codes, you can
keep track of their name, user number, and other information here
in this section. Use a pencil to allow for changes in the table on
the next page.
30 XR20 User’s Guide System Setup Appendix XR20 User’s Guide 31
User # User Name Level Temp Code Areas Arm Only
HOW TO FILL IN T H I S
TABLE
User # - The User Number of
the person authorized to use the
system.
Level - Master or Standard,
authority.
Temp Code - Is this code set to
expire?
Areas - What areas does this user
have the authority to arm and
disarm?
Arm Only - Is this user restricted
to just arming?
Refer to the User Codes section
of this User’s Guide for additional
information.
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
(Photocopy this page before using.)
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N
M S Y N 1 2 3 4 Y N Circle Your Selections
Appendix A
About the Display Events Section
While in the Display Events function, use the COMMAND and Back
Arrow keys to move forward or backward through the list of events.
To view more information about each display, press the Select key
as directed in the explanations below.
Note: This section shows the User’s Guide Display Events items for
both 16-character (single line) and 32-character keypad displays.
Using th e D i s p l a y E v e n t s F u n c t i o n
1. Access the User Menu.
2. Press the COMMAND key until DISPLAY EVENTS? displays.
Press any Select key.
3. The keypad displays FIRST LAST.
Select FIRST to view events starting from the oldest to the
newest. If you select FIRST, use the COMMAND key to scroll
up through the events displays.
Select LAST to view events starting from the newest to the
oldest. If you select LAST, use the Back Arrow key to scroll
down through the event displays.
Display Events allows you to view up to 100 past events that
occurred on your system from any keypad. Any event older than 45
days automatically clears from the system memory. Once the full
100 events are reached, any new event received clears the oldest
event from the list.
Zone Activity Check Event Display
This displays the date and time the Zone Activity Check was
enabled or disabled.
32-Characte r D i s p l a y De s c r i p t i o n
MSG 5:18P 10/17
ACT DISABLED
The Zone Activity Check
was disabled at 5:18 PM on
October 17.
Activity Check Event Types - There are three event types:
ACT DISABLED ACT ENABLED NO ZONE ACTIVITY
Zone Bypass Event Displays
This displays the system zones bypassed.
32-Characte r D i s p l a y De s c r i p t i o n
BYP 5:18P 10/17
EAST WINDOW
The east window zone was
bypassed. Press any Select key
for the zone number and user
number.
Bypass Event Types - There are three event types:
BYP - Bypass RST - Restore FRC - Force Arm
Note: You may sometimes see the user as SWG. This is short for
Swinger Bypass which is an automatic function that allows the
system to bypass a zone.
32 XR20 User’s Guide Appendix
Appendix XR20 User’s Guide 33
Zone Event Displays
This section displays alarms, troubles, and other events that could
occur on your protection zones.
32-Characte r D i s p l a y De s c r i p t i o n
ALR 10:23P 10/17
BASEMENT DOOR
An alarm occurred on
October 17 at 10:23 PM. Press
any Select key to see the zone
number and zone type.
Zone Type - There are seven possible zone types you may see
here.
FIRE - Fire PANC - Panic BURG - Burglary
EMRG - Emergency SUPV - Supervisory
AUX1 - Auxiliary 1 AUX2 - Auxiliary 2
Event Types - There are seven event types you may see here:
ALR - Alarm TBL - Trouble RST - Restore
FLT - Zone Fault SVC - Service Smoke Detector
LOW - Low battery MIS - Missing wireless transmitter
Note: LOW and MIS are for wireless systems only.
Arming and Disarming Event Displays
This displays any system areas arming or disarming.
32-Characte r D i s p l a y De s c r i p t i o n
ARM 5:10P 10/17
WAREHOUSE
The warehouse area was armed
at 5:10 PM. Press any Select
key to display the area number
and user number.
Arming Event Types - There are two event types you may see
here:
ARM - User armed the system DIS - User disarmed the system
User Check-in Event Displays
This shows when a user selected the pager Check-in feature from
the User Menu. See page 16 for more information.
32-Characte r D i s p l a y De s c r i p t i o n
MSG 3: 31P 10/17
CHECKIN USER: 16
User 16 selected the Check-in
feature at 3:31 PM on
October 17.
Appendix XR20 User’s Guide 33
User Code Change Event Displays
This displays any user code additions, deletions, or changes.
32-Characte r D i s p l a y De s c r i p t i o n
ADD 11:41A 10/17
US:19 BY US:12
At 11:41 AM user 12 added user
19.
User Code Event Types - There are three event types you may see here:
ADD - User added DEL - User deleted
CHG - User code or authority level was changed.
Supervisory Event Displays
This displays the automatic test report date and time.
32-Characte r D i s p l a y De s c r i p t i o n
MSG 11:58P 10/17
AUTO RECALL
The test report was sent to the
central station at the date and
time shown.
System Monitor Event Displays
This displays any problems with the system AC power or battery.
32-Characte r D i s p l a y De s c r i p t i o n
TBL 11:41A 10/17
AC POWER
An AC failure occurred on
October 17 at 11:41 AM.
System Monitor Event Types - There are two event types:
TBL - Trouble RST - Restore
System Monitor Event Names - There are two system monitors:
AC POWER BATTERY
34 XR20 User’s Guide Appendix
Appendix XR20 User’s Guide 35
Appendix B
Easy Entry™ User’s Guide
This section of the user’s guide provides information on using the Security Command™ system Easy Entry™ access control capability. If
your system is not currently using any access control devices, disregard this section. The keypad displays for All/Perimeter or Home/Away
operation are dependent on how your keypad was programmed by your alarm dealer. Easy Entry™ is built into every Security Command
™
system and can be accessed using Easy Entry™ keypads.
There are three different operating modes: Door Strike, Arming and Disarming, and Entry Delay. All of the examples below assume that
your system requires a user code to arm and disarm the protection.
DOOR STRIKE
Area and All/Perimeter Door Strike — From the Status List, present your card to the
reader. When the card is validated by the system, the Door Strike relay activates for
5 seconds during which time you can open the door. Once you open the door, you
have 40 seconds to exit and close the door before the Zone 2 Soft-Shunt expires.
Home/Away systems only activate the Door Strike relay when arming and
disarming.
ARMING A N D D I S A R M I N G A N A R E A S Y S T E M
Press COMMAND. The keypad displays
ARM DISARM?. Select the option. The
keypad displays ENTER CODE: -.
Present your card to the reader. Once
the system validates the card, all
areas accessible by you arm or disarm
automatically and the Door Strike relay
activates.
ABC SECURITY
MON 10:20 AM
ABC SECURITY
ARM DISARM
ABC SECURITY
ENTER CODE: –
ABC SECURITY
ALL? NO YES
Appendix XR20 User’s Guide 35
ARMING A N D DI S A R M I N G A N A L L / P E R I M E T E R S Y S T E M
Press COMMAND. The keypad displays PERIM ALL (when arming) or DISARM?. Select the option.
The keypad displays ENTER CODE: -.
Present your card to the reader. Once the system validates the card, if you choose PERIM only the
perimeter arms. If you choose ALL, both areas arm. If programmed on a 32-character keypad, ALL
is automatically chosen for you after a short delay. All armed areas disarm automatically.
ARMING A N D DI S A R M I N G A H O M E / A W A Y S Y S T E M
Present your card to the reader. If the system is armed, once the system validates the
card, all areas are disarmed.
If the system is disarmed when you present your card, once the system validates the
card, all areas are armed in the AWAY mode.
ENT R Y D E L A Y
All Systems - Once the protected door is opened and the entry
delay starts, the keypad displays ENTER CODE: - . Present your
card to the reader and, once validated, the system disarms all
areas and activates the Door Strike relay. The top line of 32character keypads displays the zone name. Area systems provide
a delay to allow selected areas only to be disarmed. See Arming
and Disarming on the previous page.
Using th e a c c e s s r e a d e r f o r u s e r m e n u a c c e s s
You can also use a card reader to access the User Menu when
MENU? NO YES displays.
PERIM ALL
DISARM?
or
ABC SECURITY
ARM DISARM
ABC SECURITY
ENTER CODE: –
36 XR20 User’s Guide Appendix
Appendix XR20 User’s Guide 37
Appendix C
FA113 User’s Guide
These instructions guide you through the XR20 Command Processor™
system operation using the FA113 Wireless Keychain Remote. The
FA113 uses the audible output capability of the Security Command™
keypad to sound conrmation tones. It is recommended that you
use the FA113 within hearing distance of these keypads.
Arming a Home/Away or Al l / P e r i m e t e r S y s t e m
1. Press the ON button once to arm the Perimeter burglary
protection. The Security Command™ keypads emit a single
beep to conrm arming. The Perimeter arms and all nonpriority zones not in a normal condition are force armed.
2. After the single beep, press the ON button a second time
to arm the Interior burglary protection. The Security
Command™ keypads emit two beeps to conrm arming.
3. After the two beeps, pressing the ON button in Home/
Sleep/Away systems arms in SLEEP MODE. When armed in
sleep mode the zones assigned to the bedroom area are not
armed. The Security Command™ keypads emit three beeps
to conrm arming.
Disarming a Home/Away or Al l / P e r i m e t e r S y s t e m
Press the OFF button once. The Security Command™ keypads emit
a single 2-second beep to conrm disarming.
Arming an Are a S y s t e m
Press the ON button once to arm the following areas:
1. ________________________ 3. _________________________
2. ________________________ 4. _________________________
The Security Command™ keypads emit a single beep to conrm
the arming.
Disarming an Ar e a S y s t e m
Press the OFF button once to disarm the above areas. The keypads
emit a single beep to conrm the disarming.
Using th e A L E R T B u t t o n s
Pressing the two ALERT buttons simultaneously sends a Panic alarm
to the panel. If your system is monitored by a central station, the
proper authorities are notied of the alarm.
Pager Direct™ User’s Guide
For your reference a Pager Direct™ pocket guide is provided on the
last page of this User’s Guide.
Pager Direct uses your security system reporting capability to dial
your pager number and send reports in much the same way as
someone sending you a pager message would do. You can receive
reports of alarms, troubles, or system armings and disarmings and
know at a glance your system status.
The PagerDirect™ numeric message provides the account number,
type of message, the zone affected, and the user.
Whenever the system sends a message to your pager, it will always
send the account number rst to identify itself. After the account,
you may see:
Typical Zo n e E v e n t D i s p l a y D e s c r i p t i o n
20002 001 NORTHWEST DOORS BURG *ALARM* SHIPPING
Account Zone Zone Name Zone Type Event Area Name
Zone Types - BURG, FIRE, SUPV (Supervisory), PANC (Panic), EMRG (Emergency), AUX1, or AUX2
Events - ALARM or TROUBLE
Appendix XR20 User’s Guide 37
Typical Ar m i n g / D i s a r m i n g D i s p l a y D e s c r i p t i o n
20002 ARMED 0016 01 EAST WAREHOUSE
Account Event User # Area # Area Name
Events - ARMED or DISARMED
User Checkin Display Description
20002 USER CHECKIN REPORT BY 0016
Account Function Performed User #
Functions - USER CHECKIN REPORT (An authorized user has selected Checkin from the User Menu)
Typical Syste m E v e n t D i s p l a y D e s c r i p t i o n
20002 LATE TO CLOSE
Account Event
Events - LATE TO CLOSE (The system has not been armed at its scheduled closing time)
ALARM CANCELLED (An alarm has been cancelled by an authorized user)
PhoneAccess™ User’s Guide
For your reference a PhoneAccess™ pocket guide is provided on the
last page of this User’s Guide.
This exciting feature allows you to call your XR20 system from any
outside touch-tone phone to arm and disarm protection areas or
turn panel relay outputs on or off. Faulted zones force arm when
the area arms.
How it work s
1. From a touch tone phone, call the system phone number.
The XR20 answers and sounds a short ready tone.
2. You now have eight seconds to enter a valid Master user
code. If the panel accepts the user code, you hear one or
more beeps indicating the system current armed status.
The following table identies the beeps and what they
represent.
If You will hear
All areas are armed 3 short beeps
Area 1 (Perimeter) is armed 1 short beep
Any area is armed 2 short beeps
All areas are disarmed 1 long beep
Note: You can also nd out the system armed status by pressing
the * key at any time.
3. If the user code is not accepted by the panel, you hear four
short beeps. Check the user code and try again. After three
unsuccessful attempts to enter the code, the panel locks
out PhoneAccess™ until a valid user code is entered at a
keypad.
4. Once the user code is accepted by the panel and the
armed status is given, you can enter arming and disarming
commands.
Press For this action You will hear
Note: Zones
in a faulted
condition
are force
armed
when the
area arms.
# then 1 Arm all 3 short beeps
# then 2 Arm Perimeter 1 short beep
# then 3 Arm Perimeter/Interior 2 short beeps
# then 0 Disarm all areas 1 long beep
#, 5, 4, 0, n* Toggles the output
1 short beep = on
1 long beep = off
4 short beeps = restricted
* Use outputs 1, 2, 3 or 4 in place of n. Enter output descriptions below.
1. ________________________ 3. _________________________
2. ________________________ 4. _________________________
38 XR20 User’s Guide Appendix
Common Keypad Displays
Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to
correct the problem. In many cases, you need to call a service person to correct the problem. Displays not discussed here indicate
your service representative should be called.
Message
Tone at
Keypad
Meaning Possible Solutions
INVALID CODE No The user code you entered is not recognized by the system. Check the user code and try again.
CLOSING TIME Yes The schedule has expired but the area has not been armed.
Users still on the premises are reminded to arm the system or
extend the schedule to a later time.
LATE TO CLOSE Yes The system was not armed at its scheduled closing time.
Users still on the premises are reminded to arm the system or
extend the schedule to a later time.
AC TROUBLE Yes The system is not getting proper power.
Contact your service person if other electrical devices in your
home are working.
BATTERY TROUBLE Yes The battery is either low or missing. Contact your service person.
PHONE LINE TROUBLE Yes There is a problem with the panel phone circuit. Contact your service person.
SYSTEM TROUBLE or
SERVICE REQUIRED
Yes There is a problem with one or more components in the system. Contact your service person.
SYSTEM BUSY No The system is performing another task with a higher priority.
Wait a few moments for the system to complete the task.
Contact your service person if the problem remains.
4-WIRE BUS TROUBLE No
There is not a supervised device on the bus.
Contact your service person.The voltage is low or there is an open yellow wire.
Two devices share the same address.
TRANSMIT FAIL Yes
The panel has attempted to communicate with the central station
ten times and has not succeeded.
Make sure your telephone line is working properly.
Contact your service person if the problem remains.
NON-POLLED ADDRESS
770
Keypad
Only
Keypad is set to an invalid address. Contact your service person.
Index XR20 User’s Guide 39
Symbols
2-Button Panic Keys 5
24-Hour Zone 8
32-Character Keypad 6
User Options 6
7/0 Panic Function 5
A
ALARM display 7
Alarm Silence Inside Front Cover, 15, 17
All/Perimeter System 14
Arming 14
Disarming 15
Disarming During an Alarm 15
Instant Arming 14
Ambush Code 25
Aqualite™ Keypad 3
7/0 Panic Function 5
LEDs 3
Panic Keys 5
Area System
Arming 12
Disarming 13
Schedules 26
Armed LED 3
Arming 11
All/Perimeter 14, 34, 35
Area 12
Home/Away 16, 35
Instant 14
Arming/Disarming Event Display 32
B
Backlighting Brightness 6
Back Arrow (<—) Key 4
Bypassing zones 11, 16, 18, 21
C
Central Station Monitoring 9
Changing User codes 25
Check-in Report to Pager 19
Clear Touch™ Keypad 4
Panic Icons 5
Power/Armed LED 4
COMMAND (CMD) Key 4
Common Keypad Displays 38
D
Data Entry Keys 4
Date and Time 27
Disarming 13
All/Perimeter 15, 35
Area 13
During an Alarm 15, 17
Home/Away 17, 35
Display Events 28, 31
Arming and Disarming 32
Supervisory 33
System Monitor 33
User Check-In 32
User Code Change 33
Zone Activity Check 31
Zone Bypass 31
Zone Event 32
E
Easy Entry™ User’s Guide 34
Easy Exit™ Feature 17
Emergency Evacuation Plans 2
ENTER CODE display 7
Entry Delay 35
Entry or Exit Zone 8
Event Displays 31
Arming and Disarming 32
Supervisory 33
System Monitor 33
User Check-In 32
User Code Change 33
Zone Activity check 31
Zone Bypass 31
Zone Events 32
Exit Error 10
Extending Schedules 27
F
FA113 User’s Guide 36
False Alarms 1
H
Home/Away System 16
Arming 16
Disarming 17
Disarming During an Alarm 17
Easy Exit™ Feature 17
How Your System Operates 10
Index
40 XR20 User’s Guide Index
I
Instant Arming 14
Instant Zone 8
K
Keypad
2-Button Panic Keys 5
32-Character User Options 6
7/0 Panic Function 5
ALARM 7
Aqualite™ 3
Backlighting 6
Back Arrow (<—) Key 4
Clear Touch™ 3, 4
COMMAND (CMD) key 4
Data Entry Keys 4
Displays 38
LEDs 3, 4
Security Command™ 3
Select Areas 4
Select Keys 3
SYSTEM TROUBLE 7
Thinline™ 3
Tones 6
Types 3
User Menu 1
Volume 6
L
LED Operation 3, 4
N
Numeric Paging 41
O
Outputs On Off 20
P
Pager Direct™
User’s Guide 36
Wallet Card 41
Permanent Schedules 26
PhoneAccess™
User’s Guide 37
Wallet Cards 41
Power LED 3
R
Request Service? 28
Resetting the Sensors 20
S
Schedules
Extending 27
Permanent 26
Security Command™ Keypad 1, 3
7/0 Panic Function 5
Displays 7
LEDs 3
Panic Keys 5
Tones 6
Security System Terms 8
Select Areas 4
Select Keys 3
Sensor Reset 20
Setting the Date and Time 27
Silencing an Alarm Inside Front Cover, 7
Status List 9
Supervisory Event Display 33
System Monitor Event Display 33
System Ready/System Not Ready 14, 16
System Setup Record 29
System Test 22
T
Test Your System Weekly 1
Thinline™ Keypad 3
7/0 Panic Function 5
LEDs 3
Panic Keys 5
TROUBLE display 7
Trouble Tone
Response Inside Front Cover, 7
U
User Check-In Event Display 32
User Codes 23
Ambush Code 25
Authority Levels 23
Change Event Display 33
Changing 25
Deleting 25
Table 30
User Menu Options 18
Z
Zone 8
Zone Activity Check 19
Zone Event Display 32
Area Names
Your system areas are listed below:
Area Name Area Name
1. __________________ 2. ___________________
3. __________________ 4. ___________________
Service Department Phone: ___________________
Emergency Phone: ___________________________
Central Station Phone:________________________
Pager Direct™
Security Command™
Numeric Paging
Quick Reference Wallet Cards
PhoneAccess™ Quick Commands
Press For this action You will hear
Note: Zones
in a faulted
condition
are force
armed
when the
area arms.
# then 1 Arm all 3 short beeps
# then 2 Arm Perimeter 1 short beep
# then 3 Arm Perimeter/Interior 2 short beeps
# then 0 Disarm all areas 1 long beep
#, 5, 4, 0, n* Toggles the output
1 short beep = on
1 long beep = off
4 short beeps = restricted
* Use outputs 1, 2, 3, or 4 in place of n. Enter output descriptions below.
1. ________________________ 3. _________________________
2. ________________________ 4. _________________________
PhoneAccess™ Quick Commands
Press For this action You will hear
Note: Zones
in a faulted
condition
are force
armed
when the
area arms.
# then 1 Arm all 3 short beeps
# then 2 Arm Perimeter 1 short beep
# then 3 Arm Perimeter/Interior 2 short beeps
# then 0 Disarm all areas 1 long beep
#, 5, 4, 0, n* Toggles the output
1 short beep = on
1 long beep = off
4 short beeps = restricted
* Use outputs 1, 2, 3, or 4 in place of n. Enter output descriptions below.
1. ________________________ 3. _________________________
2. ________________________ 4. _________________________
Cut along dotted lines.
Numeric Pager Display
Account Number
This number is programmed into your Security Command™
system as an identier. Whenever the system sends a
message to your pager, it always sends the account number
rst to identify itself.
Message ID
This is always a single digit that describes the message.
1 = Zone Alarm 5 = Late to Close
2 = Zone Trouble 6 = User Check-in
3 = Area(s) Arming 7 = Local Message
4 = Area(s) Disarming
Zone or Area Number
If this message is for a zone, the 1 to 2-digit zone number
displays.
If this message is for areas being armed or disarmed, the
area numbers display in sequential order. Example: 1 2 4.
User Number
This is a 3-digit number that identies the user.
1. Call the panel phone number. The panel answers and sounds one
short tone.
2. Enter your code within eight seconds. One beep means the code
is good. Four short beeps means enter it again. You have three
tries.
3. You have 30 seconds to enter the rst command (see other side) and
30 seconds for each additional command.
If You will hear
All areas are armed 3 short beeps
Area 1 (Perimeter) is armed 1 short beep
Any area is armed 2 short beeps
All areas are disarmed 1 long beep
1. Call the panel phone number. The panel answers and sounds one
short tone.
2. Enter your code within eight seconds. One beep means the code
is good. Four short beeps means enter it again. You have three
tries.
3. You have 30 seconds to enter the rst command (see other side) and
30 seconds for each additional command.
If You will hear
All areas are armed 3 short beeps
Area 1 (Perimeter) is armed 1 short beep
Any area is armed 2 short beeps
All areas are disarmed 1 long beep
Cut along dotted lines.
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LT-0303 (1/06)
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