Security Command Command Processor XR6, XR10, Command Processor XR10 User Manual

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User’s Guide

This information is subject to change without notice.

Security Command® User's Guide

for XR6 and XR10 Command ProcessorTM Panels

Table of Contents

Zone Event Displays....................................................... 18

Arming and Disarming Event Displa ys............................ 18

User Code Change Event Displays................................. 19

System Monitor Event Displays ...................................... 19

User Checkin Event Displays.......................................... 19

Request for Service ........................................................ 19

System Setup ................................................................. 20

Security Command keypads........................................... 20

Outputs........................................................................... 20

User Codes .................................................................... 21

Pager Direct™ User's Guide........................................... 21

Building Front Building Back

First Floor Second Floor

Fire Escape

Window Ladder

Early detection

The best way to survive a fire or other emergency is to get out early. The installation of a fire alarm system, with smoke and carbon monoxide detectors in each room, can greatly decrease your risk of injury or loss.

A Note About False Alarms

One of the most important concerns facing the security industry today is false alarms. The accidental dispatching of police and fire agencies places others in jeopardy by limiting the response capability of those emergency service units.

As part of our commitment to reducing false alarms, we would like to encourage you to read this guide thoroughly. All the information contained here can help you quickly, and comfortably, learn the operation of the Security Command system. If you have any additional questions, or feel that you need more training, please don’t hesitate to contact us.

Test Your System Weekly

It is recommended that you test the burglary portion of your system at least once each week. Testing should involve an active test of all doors, windows, and motion detectors connected to your system. If your system also has fire protection, call the service department to find out how this portion of your system should be tested.

Refer to the System Test section of this guide for instructions on testing the burglary portion of your system.

Introduction

Data Entry keys

These keys allow you to enter your user code when arming or disarming or enter other information into the system.

The ARROW key

The ARROW key is used to go back through the keypad displays while operating your system. You can press the ARROW key to back up through the list of functions in the User Menu or to make a correction by erasing the last character you entered.

The COMMAND key

The COMMAND key allows you to advance through the keypad displays or User Menu or complete a data entry function.

AC LED

This LED remains on steady as long as your system is connected to its AC power supply. Should there be an interruption, the LED turns off and the system's backup battery maintains normal operation for a time allowing you to contact our service department.

ARMED LED

This LED is ON steady anytime burglary protection is armed and OFF when ALL areas are disarmed.

32-Character Keypad User Options Menu

Press and hold the ARROW and COMMAND keys for about two seconds. The keypad display shows SET BRIGHTNESS. Use the left SELECT key to lower the display brightness. Use the right SELECT key to increase the display brightness. Press COMMAND.

At SET TONE, use the left SELECT key to lower the keypad tone. Use the right SELECT key to raise the keypad tone. Press COMMAND.

At SET VOLUME LEVEL, use the left SELECT key to lower the keypad volume. Use the right SELECT key to raise the keypad volume. Press the ARROW key to exit out of the User Options menu.

Lighted display SELECT keys Data Entry keys COMMAND key ARROW key

Lighted display SELECT keys Data Entry keys AC LED COMMAND key ARROW key

Introduction

SYSTEM TROUBLE or SERVICE REQUIRED

There is an electronic failure in your system. Contact our service department as soon as possible.

Special Security Command Tones

Your keypad also contains a small speaker that alerts you as events occur on your system. Below are brief descriptions of the different tones you will hear from the keypad:

Fire alert: Your keypad may sound a fire tone to alert persons in the vicinity to the alarm condition. This is in addition to the bell output from the alarm panel.

Burglary alert: Your keypad may sound a burglary tone to alert persons in the vicinity to the alarm condition. This is in addition to the bell output from the alarm panel.

Key press tone: A short beep as you press a key on the keypad. Prewarn tone: A continuous pulsed tone that sounds when you open

an entry delay door on a system that is armed (turned on) reminding you to disarm the burglary protection.

Exit delay alert: When your entire system has been armed and an exit delay is occurring, the keypad will sound warning tones that indicate the exit delay is about to expire. Two pulsed tones indicate 20 seconds until the exit delay expires. One pulsed tone indicates 10 seconds until the exit delay expires.

Monitor tone: A pulsed tone for one second, one pulse only that sounds whenever a door or window is opened while you are using the zone monitor function from the User Menu. See Zone Monitor.

Trouble tone: A steady tone indicating a trouble condition on your system. Press a SELECT key to silence the trouble tone.

Introduction

Entry or Exit Zone

Almost all systems have one or more doors through which you can enter or exit the premises. These doors are programmed with a delay time to allow you to enter or exit while the system is armed without setting off the alarm.

When you arm the system, activity on all burglary zones is ignored until the programmed exit

delay time expires. Once that time has expired and the system is fully armed, opening the door causes the panel to start the

entry

delay time. During the entry delay time, you must enter a valid code number to disarm the system or an alarm will occur.

Instant Zone

Exterior windows and non entry doors, or interior protection devices, are typically not programmed with delay times. If these zones are faulted while the system is armed, an alarm occurs instantly.

24-Hour Zone

A 24-hour zone is never assigned to an area and is not turned on or off by arming or disarming your system. Some examples of 24-hour zones are fire zones, panic zones, and temperature control zones.

Areas

An area is made up of burglary zones that can be armed or disarmed together. The Perimeter area, for example, consists of all the doors and windows on the outside of the building. When you arm the Perimeter, these zones sound an alarm if faulted.

Status List

The keypad Status List displays any alarm or trouble condition on a zone and any trouble condition that occurs with the AC power or battery power. If more than one alarm or trouble condition occurs at the same time, the keypad sequences this information on its display.

If your system contains any Panic zones, these are

not

displayed on

the keypad for security reasons. If an alarm occurs on a non-fire 24 hour zone or a system monitor, it

remains in the Status List until it restores. If one or more armed burglary zones trips, the last one to trip remains in the Status List. The burglary zone alarm remains in the Status List for several minutes or until it's cleared by disarming the system.

Exit Error

This is an automatic function of the panel that prevents an alarm from occurring if an exit door does not close all the way after the system has been armed. Here's how it works:

You close all doors and windows, arm the system, and then leave by the front door. You close the door but it doesn't latch and opens slightly causing the front door zone to show as an open to the system. After the exit delay time expires the system attempts to arm the front door zone but recognizes the open condition and, instead of sending an alarm report to the central station, sends an Exit Error report and force arms the door. (If the door closes at a later time it will be included back into the system.) The system sounds the alarm sirens for two seconds to alert you of the condition and provide an opportunity for you to close the door.

The Exit Error feature allows the central station to acknowledge the arming error without dispatching the police on a false alarm.

Introduction

A force armed zone is ignored by the system until it restores to normal. A bypassed zone is ignored by the system during the entire armed period. A zone remains bypassed until the system is disarmed.

In some cases, you might see the keypad display FRONT DOOR BAD *. The asterisk next to BAD means that the zone is a priority zone, which cannot be bypassed. The problem on the zone must be corrected before the system can be armed.

Armed Message: After all bypassing is completed or zone faults corrected, the areas you selected are armed. The keypad briefly displays ALL SYSTEM ON if all areas in the system are arming and HOME MODE ON or SLEEP MODE ON if only selected areas are arming. The keypad then displays the exit delay as it counts down. Zones are not armed until the exit delay time expires.

If your system uses a keyswitch to arm an area, the exit delay time is NOT shown on the keypad display.

DIALING . . . Message: If your system is monitored, it may be programmed to wait for the arming report to be sent to the central station before displaying the armed message. See Arming Report below. This is to verify your phone lines are working properly. While

the system is waiting, the display reads DIALING.... If the report is

received, the keypad buzzes for one second and displays the armed message. If the report is not received, the keypad displays

LOCAL ALARM ONLY before displaying the armed message. Arming Report: Your system can be programmed to send arming or

zone bypassing reports to a central station. This feature is optional and can be programmed for you at any time.

area.

condition, the keypad

Arming an All/Perimeter System

1. Enter your user code. The keypad displays PERIM ALL.

2. Select PERIM to arm the Perimeter area only.

3. Select ALL to arm both the Perimeter and Interior areas.

4. The keypad displays any zones that have been bypassed prior to arming and 24-hour zones that are in a bad condition.

5. At this point you can force arm or bypass any bad zones. A zone that is force armed will be restored into the system if it later returns to normal. A zone that is bypassed will remain bypassed until the system is disarmed. See steps 5a through 5d.

5a. If a problem exists on any zones, the zone name and problem

are shown followed by: OKAY BYPASS STOP. 5b. Select OKAY to force arm the zone(s) before arming. 5c. Select BYPASS to bypass the zone(s) before arming. 5d. Select STOP to stop the system from arming. Correct the

zone problem(s) and return to step 1.

6. The Security Command displays PERIMETER ON if only the perimeter is being armed and ALL SYSTEM ON if both the perimeter and interior are being armed.

7. The Security Command next displays EXIT: ## INSTNT and begins to count down the number of seconds remaining for you to exit. When the system is completely armed, the keypad sounds the exit delay alert when 20 seconds and 10 seconds remain. When the delay expires, all zones are armed.

8. You can select INSTNT while EXIT: ## INSTNT is displayed to immediately arm all exit zones and make them instant zones without exit or entry delays. The keypad displays INSTANT.

9. When the system is fully armed, the keypad displays PERIMETER ON for perimeter arming and ALL SYSTEM ON for perimeter and interior arming.

Arming and Disarming

Disarming During an Alarm

1. While the alarm bell or siren is sounding, enter your user code. The keypad displays DISARM SILENCE.

2. Press the SELECT key under DISARM to disarm the system and silence the alarm.

The keypad next displays ALL SYSTEM OFF to confirm the system is disarmed.

3. Press the SELECT key under SILENCE to stop the bell or siren but NOT disarm the system. Selecting SILENCE sends a Bell Silenced report to the central station.

4. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.

If you do not press any SELECT key while DISARM SILENCE is displayed, the system automatically selects DISARM and disarms the system.

Note: If your system is programmed to send an Abort (alarm cancel) report to the central station, selecting DISARM will send this report to the central station. Be sure that you want the alarm message to be cancelled BEFORE deciding to disarm the system. If you do not want to disarm the system and send the abort report, press SILENCE to only turn off the alarm bells.

Bedroom

area while

Perimeter

area.

4. Select AWAY to arm the Perimeter, Interior, and Bedroom.

5. The keypad displays zones that have been bypassed prior to

arming and 24 hour zones that are in a bad condition.

6. Bypass or force arm any bad zones if required. See below:

6a. If a problem exists on a zone, the zone name and problem is

displayed followed by OKAY BYPASS STOP.

6b. Select OKAY to force arm the bad zone. Force armed zones

that restore to normal while the system is armed are included back into the system.

6c. Select YES to bypass the bad zone. Bypassed zones that

restore to normal while the system is armed are NOT included back into the system.

6d. Select STOP to stop the arming. Correct the problem on the

zone and return to step 1.

7. The Security Command displays HOME MODE ON if you

selected HOME, SLEEP MODE ON if you selected SLEEP, and ALL SYSTEM ON if you selected AWAY.

8. The Security Command next displays EXIT: ## INSTNT and

begins to count down the number of seconds remaining for you to exit. When the system is completely armed, the keypad sounds the exit delay alert when 20 seconds and 10 seconds remain. When the delay expires, all zones are armed.

9. You can select INSTNT while EXIT: ## INSTNT is displayed to

immediately arm all zones and make them instant. The keypad displays INSTANT.

10. When the system is fully armed, the keypad displays HOME MODE ON for Perimeter arming, SLEEP MODE ON for Perimeter and Interior arming, and ALL SYSTEM ON for all areas armed.

Arming and Disarming

Disarming a Home/Away System

1. During the entry delay, the keypad displays ENTER CODE:. Enter your 4-digit user code.

2. The keypad then displays any alarms or communication problems that occurred during the armed period.

3. The keypad next displays ALL SYSTEM OFF to confirm the system is disarmed.

Disarming During an Alarm

1. While the alarm bell or siren is sounding, enter your 4-digit user code. The keypad displays DISARM SILENCE.

2. Press the SELECT key under DISARM to disarm the system and silence the alarm.

The keypad next displays ALL SYSTEM OFF to confirm the system is disarmed.

3. Press the SELECT key under SILENCE to stop the bell or siren but NOT disarm the system.

4. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.

If you do not press any SELECT key while DISARM SILENCE is displayed, the system automatically selects DISARM and disarms the system.

Sensor Reset

User Code Level: Master or Standard Function: Resets smoke or glassbreak detectors. Also clears Fire/

Supervisory alarm and trouble keypad displays. Sensor Reset is used to reset smoke and glassbreak detectors after

they have been tripped. Once these detectors have tripped, they must be reset before they can detect any additional alarm conditions. When Sensor Reset is selected, power to the detectors is temporarily removed by the system allowing them to reset.

Make sure all smoke is cleared from around the area of the smoke detectors before performing a Sensor Reset to prevent the alarm from occurring again.

Resetting the Sensors

1. Access the User Menu.

2. When SENSOR RESET? is displayed, press any SELECT key.

The keypad displays SENSORS OFF for five seconds followed by SENSORS ON.

3. The keypad returns to the status display.

Enter your user code to reset sensors

While your system is disarmed, you can just enter your user code and press COMMAND to reset the sensors.

This also activates the door strike if your system has an Easy Entry™ keypad.

Bypass Zones

User Code Level: Master or Standard. Function: Allows you to bypass a zone prior to arming the system.

Bypassing is usually done when a zone cannot be restored to normal and you want to arm the system. Once bypassed, the system will not respond to any activity on the zone.

A zone can be bypassed only while it is disarmed. Since Fire, Panic, Emergency, and Supervisory zones are always armed, they can never be bypassed.

The Bypass Zones function can also be used to restore a bypassed zone back into the system. This can only be done while the zone is disarmed.

When Bypass Zones is selected, a report of the bypassing can be sent to your central station. This is optional and can be programmed for you at any time.

Using the Bypass Zones Function

1. Access the User Menu.

2. Press the COMMAND key until BYPASS ZONES? displays.

3. Press any one of the SELECT keys. The keypad displays

ZONE: - RST BYPS.

4. To reset a zone, enter the zone number and press the SELECT key under RST.

5. To Bypass a zone, enter the zone number and press the SELECT key under BYPS.

User Menu

Using the Zone Monitor Function

1. Access the User Menu.

2. Press the COMMAND key until ZONE MONITOR? displays.

3. Press any one of the SELECT keys.

The keypad displays PERIM ALL NBR .

4. Select PERIM to place all disarmed perimeter zones into Zone

Monitor. 4a. The keypad displays PERIM? ADD RMV. 4b. Select ADD to add all perimeter zones to Zone Monitor. 4c. Select RMV to remove all perimeter zones.

5. Select ALL to place all disarmed perimeter and interior zones

into Zone Monitor. 5a. The keypad displays ALL? ADD RMV. 5b. Select ADD to add all disarmed zones to Zone Monitor. 5c. Select RMV to remove all disarmed zones.

6. Select NBR to enter a specific zone number for zone monitor.

7. If NBR is selected, the keypad displays ZONE : - ADD RMV.

7a. Enter any zone number and select ADD to add this zone. 7b. Enter any zone number and select RMV to remove this

zone.

8. The zone number automatically disappears and a new zone

number can then be entered in step 7a.

User Codes

User Code Level: Master only. Function: Allows you to add or delete a user from the system or

change their security code or authority level. There are three characteristics associated with each user code that

define its capabilities within the system.

10 3812 Master

User Number - Your system supports twelve users. Each user is

numbered from 1 to 12. This number identifies them to the system and is transmitted to the central station (if your system is monitored) when they arm or disarm the system.

User Code - Users also have a 4-digit code that they enter into the keypad when arming or disarming. This user code is kept secret from other users and is not transmitted to the central station when they arm or disarm.

A user enters

only

their security code when operating the system.

Authority Level - The user is also assigned a level of authority (Master or Standard) by the person administrating the system that determines the functions they can access.

The table on page 15 lists system functions users are allowed to access based on the authority level assigned to their codes at the time they are added to the system.

User Menu

User number User Code Authority level

7. The display changes to MASTER? NO YES. Select YES to

make this a Master code level with the authority to Add, Delete, and Change user code information.

Selecting NO

displays TEMP CODE NO YES.

Master code levels do not display TEMP CODE.

• NO makes this a permanent user code with Standard authority.

• YES makes this a temporary code with Standard authority that automatically expires in 7 days. Temporary codes are perfect for guests or service technicians. You can delete a Temporary user code at any time before the 7 days expires.

8. After making your selection, the display shows USER # ADDED.

9. Press the ARROW key once to add another user or twice to exit from the User Menu.

Deleting User Code Numbers:

1. Access the User Menu.

2. Press the COMMAND key until USER CODES? displays.

3. Press any one of the SELECT keys. The keypad displays ADD DEL CHG.

4. Press the SELECT key under DEL to delete a user code from the system. You must have a Master user code level to be able to delete a user code.

5. At the USER NUMBER: - prompt, enter the user number you want to delete and press COMMAND. The displays changes to USER # DELETED.

6. The display then changes back to USER NUMBER: - for you to delete another user. Press the ARROW key twice to exit the User Menu.

✔

* * * *. Enter the new

User Menu

Ambush Codes

Your system may be programmed to allow user number 1 to be an Ambush code. This Ambush code functions identically to other codes with the exception that it sends a silent alarm to the central station. This silent alarm alerts the operator to a duress situation at the premises and prompts the immediate notification of the proper authorities.

Refer to the System Setup section of this guide to see if your system is programmed for Ambush. If so, do NOT program a code for user number 1 unless you intend to use the Ambush function.

Using the Display Events Function

1. Access the User Menu.

2. Press the COMMAND key until DISPLAY EVENTS? displays. Press any SELECT key.

3. The keypad displays the oldest recorded event.

Use the COMMAND key to scroll down through the list of events. Use the ARROW key to scroll back up through the event displays. If you press the ARROW key when you first enter the Display Events, the keypad returns to the Status List.

Zone Bypass Event Displays

This displays the bypassing of system zones.

Display Description

JONES RESIDENCE Zone 6 bypassed by user 12. Press the

6 BYPS 12 SELECT key under the zone number to

display the custom zone name programmed into the system.

Bypass Event Types - There are 2 event types:

BYP - Bypass RST - Restore

Note: You may sometimes see the user as SWG. This is short for the

Swinger Bypass feature that allows the system to automatically bypass a zone that faults more than 3 times while the system is armed. This feature is optional.

A BC D E F G H I

JK L

VW XMNO P Q R ST U

COMMAND

1234 5678

POWER

JONES RESIDENCE FR I 2 :51 AM

ARMED

COMMANDARROW

SELECT keys

Arming and Disarming Event Displays

This displays any arming or disarming of system areas.

Display Description

JONES RESIDENCE All areas of the system were armed by ARM ALL 6 user number 6.

Arming Event Types - There are 2 event type you may see here:

ARM - An authorized user armed the system DIS - An authorized user disarmed the system

Area Descriptions - There are 3 area names you may see here:

ALL - All areas in the system were armed or disarmed. PERIM - The Perimeter only was armed or disarmed. SLEEP - The Perimeter and Interior areas in a Home/Away system

were armed or disarmed.

User Numbers - There are 12 user numbers available in your system. Each code has a user number (1 to 12) that is used by the system to identify the person using it. A user number of 0 (zero) is an arming or disarming that did not require a user code; for example: arming with a mechanical keyswitch.

User Menu

User Checkin Event Displays

This shows when a user selected the pager CHECKIN feature from the User Menu. See page 11 for more information.

Display Description

JONES RESIDENCE User 11 selected the CHECKIN feature C HECKIN 11 in the system's User Menu.

Request Service

User Code Level: Master only. Function: Allows you to send a Request for Service message to the

central station when there is a problem on your system. After the Display Events function in the keypad User Menu, you will

see the SERVICE REQUEST? display if it has been programmed for your system. If this feature has been programmed, and you would like to send a Request for Service report to the central station, press any top row SELECT key while SERVICE REQUEST? is displayed. After the Request for Service report has been sent, the keypad displays REQUEST MADE for about four seconds.

It there is a problem with the telephone line connected to the system, you must contact our service department directly for assistance.

Note: This feature is not displayed if it is not enabled on your system.

right

Select key for the time.

System Setup

Security Command keypads

Address Locations

1 _____________________________________________ 2 _____________________________________________ 3 _____________________________________________ 4 _____________________________________________

Outputs

Your system has 4 outputs that are used to control various functions within the building or around its perimeter. Below is a list of these outputs and the devices they control.

Output # What it controls

1 _____________________________________________ 2 _____________________________________________ 3 _____________________________________________ 4 _____________________________________________

Enter the Output number above when using the Outputs On Off User Menu option to manually toggle the outputs.