64 Channel 4K Hot Swap NVR
NVR-ELHS-64-4K-DH
Cybersecurity Recommendations
Mandatory actions to be taken towards cybersecurity
1. Change Passwords and Use Strong Passwords:
The number one reason systems get “hacked” is due to having weak or default passwords. It is
recommended to change default passwords immediately and choose a strong password whenever
possible. A strong password should be made up of at least 8 characters and a combination of special
characters, numbers, and upper and lower case letters.
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP camera
firmware up-to-date to ensure the system is current with the latest security patches and fixes.
“Nice to have” recommendations to improve your network security
1. Change Passwords Regularly
Regularly change the credentials to your devices to help ensure that only authorized users are able to
access the system.
2. Change Default HTTP and TCP Ports:
● Change default HTTP and TCP ports for systems. These are the two ports used to communicate and to
view video feeds remotely.
● These ports can be changed to any set of numbers between 1025-65535. Avoiding the default ports
reduces the risk of outsiders being able to guess which ports you are using.
3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices
and recorder.
4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing
the system.
5. Change ONVIF Password:
On older IP Camera firmware, the ONVIF password does not change when you change the system’s
credentials. You will need to either update the camera’s firmware to the latest revision or manually
change the ONVIF password.
6. Forward Only Ports You Need:
● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of numbers
to the device. Do not DMZ the device's IP address.
● You do not need to forward any ports for individual cameras if they are all connected to a recorder on
site; just the NVR is needed.
7. Disable Auto-Login on SmartPSS:
Those using SmartPSS to view their system and on a computer that is used by multiple people should
disable auto-login. This adds a layer of security to prevent users without the appropriate credentials from
accessing the system.
8. Use a Different Username and Password for SmartPSS:
In the event that your social media, bank, email, etc. account is compromised, you would not want
someone collecting those passwords and trying them out on your video surveillance system. Using a
different username and password for your security system will make it more difficult for someone to
guess their way into your system.
9. Limit Features of Guest Accounts:
If your system is set up for multiple users, ensure that each user only has rights to features and functions
they need to use to perform their job.
10. UPnP:
● UPnP will automatically try to forward ports in your router or modem. Normally this would be a good
thing. However, if your system automatically forwards the ports and you leave the credentials defaulted,
you may end up with unwanted visitors.
● If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should be
turned off regardless. Disabling UPnP is recommended when the function is not used in real applications.
11. SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily, for
tracing and testing purposes only.
12. Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known issues
involving Multicast, but if you are not using this feature, deactivation can enhance your network security.
13. Check the Log:
If you suspect that someone has gained unauthorized access to your system, you can check the system
log. The system log will show you which IP addresses were used to login to your system and what was
accessed.
14. Physically Lock Down the Device:
Ideally, you want to prevent any unauthorized physical access to your system. The best way to achieve
this is to install the recorder in a lockbox, locking server rack, or in a room that is behind a lock and key.
15. Connect IP Cameras to the PoE Ports on the Back of an NVR:
Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world and
cannot be accessed directly.
16. Isolate NVR and IP Camera Network
The network your NVR and IP camera resides on should not be the same network as your
public computer network. This will prevent any visitors or unwanted guests from getting access to
the same network the security system needs in order to function properly.
FCC Information
CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
FCC conditions:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause
undesired operation.
FCC compliance:
This equipment has been tested and found to comply with the limits for a digital device,
pursuant to part 15 of the FCC Rules. This equipment generate, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the guide, may cause
harmful interference to radio communication.
Regulatory Information
For class A device, these limits are designed to provide reasonable protection against
harmful interference in a commercial environment. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
For class B device, these limits are designed to provide reasonable protection against
harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Table of Contents
1 Features and Specifications ...........................................................................................................
1.1 Overview ....................................................................................................................................
1.2 Features .....................................................................................................................................
2 Product Structure..............................................................................................................................
2.1 Checking the Components .....................................................................................................
2.2 Front Panel and Rear Panel ...................................................................................................
2.2.1 64 Channel 4K Hot Swap NVR .......................................................................................
2.3 Rear Panel ................................................................................................................................
2.3.1 64 Channel 4K Hot Swap NVR ......................................................................................
2.4 Alarm Connection .....................................................................................................................
2.4.1 Alarm Port ...........................................................................................................................
2.4.1.1 Super 4K S2 3U Series ...........................................................................................
2.4.1.2 Super 4K S2 2U Series ...........................................................................................
2.4.1.3 Super 4U NVR Series ..............................................................................................
2.4.2 Alarm Input Port .................................................................................................................
2.4.3 Alarm Output Port ..............................................................................................................
2.4.4 Alarm Relay Specifications ..............................................................................................
2.5 Remote Control ........................................................................................................................
2.6 Mouse Operation ......................................................................................................................
2.7 Mouse Control ..........................................................................................................................
3 Local Basic Operation .....................................................................................................................
3.1 Boot up and Shutdown ............................................................................................................
3.1.1 Boot up ................................................................................................................................
3.1.2 Shutdown ............................................................................................................................
3.2 Device Initialization ..................................................................................................................
3.3 Resetting Password .................................................................................................................
3.4 Quick Settings ...........................................................................................................................
3.4.1 General ...............................................................................................................................
3.4.1.1 General ......................................................................................................................
3.4.1.2 Date and Time ...........................................................................................................
3.4.1.3 Holiday .......................................................................................................................
3.4.2 Basic Network Settings .....................................................................................................
3.4.3 P2P ......................................................................................................................................
3.4.4 Registration ........................................................................................................................
3.4.5 Configuring RAID ...............................................................................................................
3.4.6 Schedule .............................................................................................................................
3.4.6.1 Schedule Record ......................................................................................................
3.4.6.2 Schedule Snapshot ..................................................................................................
3.4.6.3 Record Control ..........................................................................................................
3.4.6.4 Record Info ................................................................................................................
3.5 Remote Device .........................................................................................................................
3.5.1 Remote Device Connection .............................................................................................
3.5.1.1 Change IP address ..................................................................................................
3.5.1.2 IP Export ....................................................................................................................
3.5.1.3 IP Import ....................................................................................................................
3.5.2 Remote Device Initialization ............................................................................................
3.5.3 Image ..................................................................................................................................
3.5.4 Encoding .............................................................................................................................
3.5.4.1 Encode .......................................................................................................................
3.5.4.2 Overlay .......................................................................................................................
3.5.4.3 Snapshot ....................................................................................................................
3.5.5 Channel Name ...................................................................................................................
3.5.6 Upgrade ..............................................................................................................................
3.5.7 Remote Device Info ...........................................................................................................
3.5.7.1 Device Status ............................................................................................................
3.5.7.2 Firmware ....................................................................................................................
3.6 Preview ......................................................................................................................................
3.6.1 Preview ...............................................................................................................................
3.6.2 Navigation bar ....................................................................................................................
3.6.2.1 Main Menu .................................................................................................................
3.6.2.2 Dual-screen operation .............................................................................................
3.6.2.3 Output Screen ...........................................................................................................
3.6.2.4 Previous screen/next screen ..................................................................................
3.6.2.5 Tour .............................................................................................................................
3.6.2.6 PTZ .............................................................................................................................
3.6.2.7 Color ...........................................................................................................................
3.6.2.8 Image .........................................................................................................................
3.6.2.9 Search ........................................................................................................................
3.6.2.10 Broadcast...................................................................................................................
3.6.2.11 Alarm Status ..............................................................................................................
3.6.2.12 Channel Info ..............................................................................................................
3.6.2.13 Registration ...............................................................................................................
3.6.2.14 Network ......................................................................................................................
3.6.2.15 HDD Manager ...........................................................................................................
3.6.2.16 USB Manager ...........................................................................................................
3.6.3 Preview Control Interface .................................................................................................
3.6.4 Right Click Menu ...............................................................................................................
3.6.5 Edit View (Sequence) .......................................................................................................
3.6.6 Preview Display Effect Setup ..........................................................................................
3.6.6.1 Display .......................................................................................................................
3.6.6.2 Preview Tour Parameters ........................................................................................
3.6.6.3 Custom Split ..............................................................................................................
3.6.7 Fisheye ................................................................................................................................
3.6.7.1 Fisheye de-warp during preview interface ............................................................
3.6.7.2 Fish eye de-warp during playback .........................................................................
3.6.8 Split Track ...........................................................................................................................
3.6.9 Smart Track ........................................................................................................................
3.6.10 Real-Time Spot Temperature Measurement ............................................................
3.6.11 Panoramic+PTZ Camera Preview ..................................................................................
3.7 PTZ .............................................................................................................................................
3.7.1 PTZ Settings.......................................................................................................................
3.7.2 PTZ Control ........................................................................................................................
3.7.3 PTZ Function Setup ..........................................................................................................
3.7.3.1 Preset Setup .............................................................................................................
3.7.3.2 Tour Setup .................................................................................................................
3.7.3.3 Pattern Setup ............................................................................................................
3.7.3.4 Scan Setup ................................................................................................................
3.7.4 Call PTZ Function ..............................................................................................................
3.7.4.1 Call Preset .................................................................................................................
3.7.4.2 Call Pattern ................................................................................................................
3.7.4.3 Call Tour .....................................................................................................................
3.7.4.4 Call Scan ...................................................................................................................
3.7.4.5 Call Rotation ..............................................................................................................
3.7.4.6 Aux ..............................................................................................................................
3.8 Record Settings ........................................................................................................................
3.9 Search and Playback ...............................................................................................................
3.9.1 Real-time Playback ...........................................................................................................
3.9.2 Search Interface ................................................................................................................
3.9.2.1 Playback Control ......................................................................................................
3.9.2.2 Clip ..............................................................................................................................
3.9.2.3 Record Backup .........................................................................................................
3.9.3 Smart Search Playback ....................................................................................................
3.9.4 Mark Playback ...................................................................................................................
3.9.5 Playback Image .................................................................................................................
3.9.6 Splice Playback ..................................................................................................................
3.9.7 Smart Playback ..................................................................................................................
3.9.7.1 IVS ..............................................................................................................................
3.9.7.2 Face Detection ..........................................................................................................
3.9.7.3 ANPR .........................................................................................................................
3.9.8 File List ................................................................................................................................
3.9.9 Other Aux Functions ........................................................................................................
3.9.9.1 Digital Zoom ..............................................................................................................
3.9.9.2 Switch Channel .........................................................................................................
3.10 Event Manager .........................................................................................................................
3.10.1 Video Detect ..................................................................................................................
3.10.1.1 Motion Detect ............................................................................................................
3.10.1.2 Video Loss .................................................................................................................
3.10.1.3 Tampering ..................................................................................................................
3.10.1.4 Scene Changing .......................................................................................................
3.10.1.5 Video Quality Analytics ............................................................................................
3.10.2 Smart Plan .....................................................................................................................
3.10.3 IVS ...................................................................................................................................
3.10.3.1 Tripwire ......................................................................................................................
3.10.3.2 Intrusion .....................................................................................................................
3.10.3.3 Abandoned Object Detect .......................................................................................
3.10.3.4 Missing Object Detection ........................................................................................
3.10.3.5 Loitering Detection ...................................................................................................
3.10.3.6 People Gathering Detection ....................................................................................
3.10.3.7 Fast moving ...............................................................................................................
3.10.3.8 Global Setup .............................................................................................................
3.10.4 Face Detection ..............................................................................................................
3.10.5 People Counting ............................................................................................................
3.10.6 Heat Map ........................................................................................................................
3.10.7 ANPR ..............................................................................................................................
3.10.7.1 Plate recognition settings ........................................................................................
3.10.7.2 B/W List ......................................................................................................................
3.10.8 Audio Detect ..................................................................................................................
3.10.9 Smart Track ...................................................................................................................
3.10.10 Alarm Settings ...............................................................................................................
3.10.11 Abnormality ....................................................................................................................
3.10.12 Alarm output ..................................................................................................................
3.10.13 Temperature Alarm .......................................................................................................
3.10.14 POS .................................................................................................................................
3.10.14.1 Privacy Setup ...........................................................................................................
3.10.14.2 Connection type .......................................................................................................
3.11 Network ......................................................................................................................................
3.11.1 Network Settings ...............................................................................................................
3.11.1.1 TCP/IP ........................................................................................................................
3.11.1.2 Port .............................................................................................................................
3.11.1.3 PPPoE ........................................................................................................................
3.11.1.4 DDNS .........................................................................................................................
3.11.1.5 UPnP ..........................................................................................................................
3.11.1.6 IP Filter .......................................................................................................................
3.11.1.6.1 IP Filter ....................................................................................................................
3.11.1.6.2 Sync Time Right ......................................................................................................
3.11.1.7 Email ..........................................................................................................................
3.11.1.8 SNMP .........................................................................................................................
3.11.1.9 Multicast .....................................................................................................................
3.11.1.10 Alarm Centre .............................................................................................................
3.11.1.11 Auto register ..............................................................................................................
3.11.1.12 Cluster IP ...................................................................................................................
3.11.1.13 P2P .............................................................................................................................
3.11.2 Network Test .......................................................................................................................
3.11.2.1 Network Test..............................................................................................................
3.11.2.2 Network Load ............................................................................................................
3.12 Storage ......................................................................................................................................
3.12.1 Basic ...............................................................................................................................
3.12.2 Schedule ........................................................................................................................
3.12.3 HDD ................................................................................................................................
3.12.4 FTP .................................................................................................................................
3.12.5 Record Control ..............................................................................................................
3.12.6 HDD Information ...........................................................................................................
3.12.7 HDD Group ....................................................................................................................
3.12.8 HDD Detect ....................................................................................................................
3.12.8.1 Manual Detect ...........................................................................................................
3.12.8.2 Detect Report ............................................................................................................
3.12.9 ISCSI ...............................................................................................................................
3.12.10 RAID ...............................................................................................................................
3.12.10.1 RAID Config ..............................................................................................................
3.12.10.2 RAID Info...................................................................................................................
3.12.10.3 Hotspare Disks .........................................................................................................
3.13 Device Maintenance and Manager ........................................................................................
3.13.1 Account ...........................................................................................................................
3.13.1.1 User ............................................................................................................................
3.13.1.1.1 Add User .................................................................................................................
3.13.1.1.2 Modify user .............................................................................................................
3.13.1.1.3 Change Password ....................................................................................................
3.13.1.2 Modify Group .............................................................................................................
3.13.1.3 Security Question .....................................................................................................
3.13.1.4 ONVIF User ...............................................................................................................
3.13.1.5 Online User ...............................................................................................................
3.13.2 System Info ....................................................................................................................
3.13.2.1 Version .......................................................................................................................
3.13.2.2 BPS ............................................................................................................................
3.13.3 Voice ...............................................................................................................................
3.13.3.1 File Manage...............................................................................................................
3.13.3.2 Schedule ....................................................................................................................
3.13.4 Event Information ..........................................................................................................
3.13.4.1 Alarm Status ..............................................................................................................
3.13.4.2 Video Quality Analytics ............................................................................................
3.13.4.3 People Counting .......................................................................................................
3.13.4.4 Heat Map ...................................................................................................................
3.13.5 Log ..................................................................................................................................
3.13.6 Broadcast .......................................................................................................................
3.13.7 Security ...........................................................................................................................
3.13.7.1 IP Filter .......................................................................................................................
3.13.7.2 System Service .........................................................................................................
3.13.8 Auto Maintain .................................................................................................................
3.13.9 Backup ............................................................................................................................
3.13.9.1 File Backup ................................................................................................................
3.13.9.2 Import/Export .............................................................................................................
3.13.9.3 Backup Log ...............................................................................................................
3.13.9.4 USB Device Auto Pop-up ........................................................................................
3.13.10 Default ............................................................................................................................
3.13.11 Upgrade ..........................................................................................................................
3.13.11.1 File Update ................................................................................................................
3.13.11.2 Online Upgrade ........................................................................................................
3.13.11.3 Uboot .........................................................................................................................
3.14 Logout /Shutdown/Restart ......................................................................................................
4 Web Operation ..................................................................................................................................
4.1 Network Connection.................................................................................................................
4.2 Initializing the Device ...............................................................................................................
4.3 Log in..........................................................................................................................................
4.4 Reset Password .......................................................................................................................
4.5 Preview ......................................................................................................................................
4.5.1 Real-time Monitor channel ...............................................................................................
4.5.1.1 Smart Track ...............................................................................................................
4.5.1.2 Fisheye De-Warp ......................................................................................................
4.5.1.3 Split Track ..................................................................................................................
4.5.2 Voice Talk ............................................................................................................................
4.5.3 PTZ ......................................................................................................................................
4.5.4 Image / Alarm Output ........................................................................................................
4.5.5 Panoramic+PTZ Camera Preview ..................................................................................
4.5.6 Zero-Channel Preview ......................................................................................................
4.5.7 Real-Time Spot Temperature Measurement .................................................................
4.6 Setup ..........................................................................................................................................
4.6.1 Camera ...............................................................................................................................
4.6.1.1 Registration ...............................................................................................................
4.6.1.1.1 Registration ...............................................................................................................
4.6.1.1.2 IPC Upgrade ..............................................................................................................
4.6.1.2 Image .........................................................................................................................
4.6.1.3 Encode .......................................................................................................................
4.6.1.3.1 Encode.......................................................................................................................
4.6.1.3.2 Snapshot ....................................................................................................................
4.6.1.3.3 Video Overlay ...........................................................................................................
4.6.1.3.4 Path ...........................................................................................................................
4.6.1.4 Camera Name ...........................................................................................................
4.6.2 Network ...............................................................................................................................
4.6.2.1 TCP/IP ........................................................................................................................
4.6.2.2 Port .............................................................................................................................
4.6.2.3 PPPoE ........................................................................................................................
4.6.2.4 DDNS .........................................................................................................................
4.6.2.5 Sync Time Right .......................................................................................................
4.6.2.6 Email ..........................................................................................................................
4.6.2.7 UPnP ..........................................................................................................................
4.6.2.8 SNMP .........................................................................................................................
4.6.2.9 Multicast .....................................................................................................................
4.6.2.10 Auto Register ............................................................................................................
4.6.2.11 Alarm Centre .............................................................................................................
4.6.2.12 P2P .............................................................................................................................
4.6.3 Temperature Measurement ..............................................................................................
4.6.3.1 Temp Alarm ...............................................................................................................
4.6.3.2 Rule Settings .............................................................................................................
4.6.3.2.1 Temp Rule .................................................................................................................
4.6.3.2.2 Temp Comprison .......................................................................................................
4.6.3.3 Global .........................................................................................................................
4.6.3.4 Fire Alarm ..................................................................................................................
4.6.3.5 Hot Trace ...................................................................................................................
4.6.4 Event ...................................................................................................................................
4.6.4.1 Video detect ..............................................................................................................
4.6.4.1.1 Motion Detect ...........................................................................................................
4.6.4.1.2 Video Loss ................................................................................................................
4.6.4.1.3 Tampering .................................................................................................................
4.6.4.1.4 Scene Change ............................................................................................................
4.6.4.1.5 Video analytics ..........................................................................................................
4.6.4.1.6 Video Quality Analytics ............................................................................................
4.6.4.2 IVS Plan .....................................................................................................................
4.6.4.3 IVS ..............................................................................................................................
4.6.4.3.1 IVS ............................................................................................................................
4.6.4.3.2 Global Config ............................................................................................................
4.6.4.4 Face Detect ...............................................................................................................
4.6.4.5 People Counting .......................................................................................................
4.6.4.6 Heat Map ...................................................................................................................
4.6.4.7 Audio Detect ..............................................................................................................
4.6.4.8 Smart Track ...............................................................................................................
4.6.4.9 Alarm ..........................................................................................................................
4.6.4.9.1 Local Alarm ..............................................................................................................
4.6.4.9.2 Net Alarm ..................................................................................................................
4.6.4.9.3 IPC external alarm ....................................................................................................
4.6.4.9.4 IPC Offline Alarm .....................................................................................................
4.6.4.10 Abnormality ...............................................................................................................
4.6.4.11 Alarm Output .............................................................................................................
4.6.4.12 POS ............................................................................................................................
4.6.5 Storage ................................................................................................................................
4.6.5.1 Basic ...........................................................................................................................
4.6.5.2 Schedule ....................................................................................................................
4.6.5.2.1 Record .......................................................................................................................
4.6.5.2.2 Snapshot ....................................................................................................................
4.6.5.3 HDD Manager ...........................................................................................................
4.6.5.4 FTP .............................................................................................................................
4.6.5.5 Record Control ..........................................................................................................
4.6.5.6 Advanced ...................................................................................................................
4.6.5.6.1 HDD ..........................................................................................................................
4.6.5.6.2 Main Stream ..............................................................................................................
4.6.5.6.3 Sub Stream ................................................................................................................
4.6.5.6.4 Snapshot ....................................................................................................................
4.6.5.7 RAID Manager ..........................................................................................................
4.6.5.7.1 RAID Config .............................................................................................................
4.6.5.7.2 RAID Info .................................................................................................................
4.6.5.7.3 Hotspare disks ...........................................................................................................
4.6.5.8 iSCSI ..........................................................................................................................
4.6.6 System ................................................................................................................................
4.6.6.1 General ......................................................................................................................
4.6.6.1.1 General ......................................................................................................................
4.6.6.1.2 Date and time ............................................................................................................
4.6.6.1.3 Holiday Setup ............................................................................................................
4.6.6.2 Display .......................................................................................................................
4.6.6.2.1 Display ......................................................................................................................
4.6.6.2.2 Tour ...........................................................................................................................
4.6.6.2.3 Custom Split..............................................................................................................
4.6.6.3 PTZ .............................................................................................................................
4.6.6.4 Voice ...........................................................................................................................
4.6.6.4.1 File List .....................................................................................................................
4.6.6.4.2 Schedule ....................................................................................................................
4.6.6.5 Account ......................................................................................................................
4.6.6.5.1 User name .................................................................................................................
4.6.6.5.2 Group ........................................................................................................................
4.6.6.5.3 ONVIF User ..............................................................................................................
4.6.6.6 Security ......................................................................................................................
4.6.6.7 Auto maintain ............................................................................................................
4.6.6.8 Import/Export .............................................................................................................
4.6.6.9 Default ........................................................................................................................
4.6.6.10 Upgrade .....................................................................................................................
4.6.6.10.1 File Upgrade ............................................................................................................
4.6.6.10.2 Cloud Upgrade ........................................................................................................
4.6.7 Cluster Service ...................................................................................................................
4.6.7.1 Cluster IP ...................................................................................................................
4.6.7.2 Master Device ...........................................................................................................
4.6.7.3 Slave Device .............................................................................................................
4.6.7.4 Record Transfer ........................................................................................................
4.6.7.5 Cluster control ...........................................................................................................
4.6.7.5.1 Cluster control ...........................................................................................................
4.6.7.5.2 Arbitration IP ............................................................................................................
4.6.7.6 DCS Log ....................................................................................................................
4.7 Playback ....................................................................................................................................
4.7.1 Search record.....................................................................................................................
4.7.2 File List ................................................................................................................................
4.7.3 Playback .............................................................................................................................
4.7.4 Download ............................................................................................................................
4.7.5 Download more ..................................................................................................................
4.7.5.1 Download By File .....................................................................................................
4.7.5.2 Download by Time ....................................................................................................
4.7.5.3 Watermark .................................................................................................................
4.7.6 Lock file ...............................................................................................................................
4.7.7 Unlock file ...........................................................................................................................
4.8 Smart Search ............................................................................................................................
4.8.1 IVS .......................................................................................................................................
4.8.2 ANPR ..................................................................................................................................
4.8.3 Face Detection ...................................................................................................................
4.9 Alarm ..........................................................................................................................................
4.10 Information ................................................................................................................................
4.10.1 Version ............................................................................................................................
4.10.2 Log ..................................................................................................................................
4.10.3 Online User ....................................................................................................................
4.10.4 Video Quality Analytics .................................................................................................
4.10.5 People Counting ............................................................................................................
4.10.6 Heat Map ........................................................................................................................
4.10.7 HDD ................................................................................................................................
4.11 Log Out ......................................................................................................................................
5 Appendix A HDD Capacity Calculation .........................................................................................
General
Signal Words
Meaning
DANGER
Indicates a high potential hazard which, if not
avoided, will result in death or serious injury.
WARNING
Indicates a medium or low potential hazard
which, if not avoided, could result in slight or
moderate injury.
CAUTION
Indicates a potential risk which, if not avoided,
could result in property damage, data loss,
lower performance, or unpredictable result.
ELECTRICITY
Indicates dangerous high voltage.
Take care to avoid coming into contact with
electricity.
LASER BEAM
Indicates a laser radiation hazard.
Take care to avoid exposure to a laser beam.
ESD
Electrostatic Sensitive Devices.
Indicates a device that is sensitive to
electrostatic discharge.
TIPS
Provides methods to help you solve a problem
or save you time.
NOTE
Provides additional information as the
emphasis and supplement to the text.
This user’s manual (hereinafter referred to be "the Manual") introduces the functions and
operations of the Network Video Recorder (NVR) devices (hereinafter referred to be "the
Device").
Safety Instructions
The following categorized signal words with defined meaning might appear in the
Manual.
Foreword
Privacy Protection Notice
As the device user or data controller, you might collect personal data of others such as
face, fingerprints, car plate number, Email address, phone number, GPS and so on. You
need to be in compliance with the local privacy protection laws and regulations to protect
the legitimate rights and interests of other people by implementing measures including
but not limited to: providing clear and visible identification to inform data subject the
existence of surveillance area and providing related contact.
About the Manual
The Manual is for reference only. If there is inconsistency between the Manual and
the actual product, the actual product shall prevail.
We are not liable for any loss caused by the operations that do not comply with the
Manual.
The Manual would be updated according to the latest laws and regulations of
related regions. For detailed information, see the paper manual, CD-ROM, QR code
or our official website. If there is inconsistency between paper manual and the
electronic version, the electronic version shall prevail.
All the designs and software are subject to change without prior written notice. The
product updates might cause some differences between the actual product and the
Manual. Please contact the customer service for the latest program and
supplementary documentation.
There still might be deviation in technical data, functions and operations description,
or errors in print. If there is any doubt or dispute, please refer to our final
explanation.
Upgrade the reader software or try other mainstream reader software if the Guide (in
PDF format) cannot be opened.
All trademarks, registered trademarks and the company names in the Manual are
the properties of their respective owners.
Please visit our website, contact the supplier or customer service if there is any
problem occurred when using the device.
If there is any uncertainty or controversy, please refer to our final explanation.
Important Safeguards and Warnings
The following description is the correct application method of the device. Read the
manual carefully before use to prevent danger and property loss. Strictly conform to
the manual during application and keep it properly after reading.
Operating Requirement
Install the PoE front-end device indoors.
The device does not support wall mount.
Don’t place and install the device in an area exposed to direct sunlight or near heat
generating device.
Don’t install the device in a humid, dusty or fuliginous area.
Keep its horizontal installation, or install it at stable places, and prevent it from
falling.
Don’t drip or splash liquids onto the device; don’t put on the device anything filled
with liquids, in order to prevent liquids from flowing into the device.
Install the device at well-ventilated places; don’t block its ventilation opening.
Use the device only within rated input and output range.
Don’t dismantle the device arbitrarily.
Transport, use and store the device within allowed humidity and temperature range.
Power Requirement
Make sure to use the designated battery type. Otherwise there may be explosion
risk.
Make sure to use batteries according to requirements; otherwise, it may result in fire,
explosion or burning risks of batteries!
To replace batteries, only the same type of batteries can be used.
Make sure to dispose the exhausted batteries according to the instructions.
The product shall use electric wires (power wires) recommended by this area, which
shall be used within its rated specification.
Make sure to use standard power adapter matched with this device. Otherwise, the
user shall undertake resulting personnel injuries or device damages.
Use power supply that meets SELV (safety extra low voltage) requirements, and
supply power with rated voltage that conforms to Limited Power Source in
IEC60950-1. For specific power supply requirements, please refer to device labels.
Products with category I structure shall be connected to grid power output socket,
which is equipped with protective grounding.
Appliance coupler is a disconnecting device. During normal use, please keep an
angle that facilitates operation.
1 Features and Specifications
Real-time
Surveillance
VGA, HDMI port. Connect to monitor to realize real-time surveillance.
Some series support TV/VGA/HDMI output at the same time.
Short-cut menu when preview.
Support popular PTZ decoder control protocols. Support preset, tour
and pattern.
Playback
Support each channel real-time record independently, and at the same
time it can support search, forward play, network monitor, record search,
download and etc.
Support various playback modes: slow play, fast play, backward play
and frame by frame play.
Support time title overlay so that you can view event accurate occurred
time
Support specified zone enlargement.
User
Management
Each group has different management powers that can be edited freely.
Every user belongs to an exclusive group.
Storage
Via corresponding setup (such as alarm setup and schedule setup), you
can backup related audio/video data in the network video recorder.
Support Web record and record local video and storage the file in the
client end.
Alarm
Respond to external alarm simultaneously (within 200MS), based on
user’s pre-defined relay setup, system can process the alarm input
correctly and prompt user by screen and voice (support pre-recorded
audio).
Support central alarm server setup, so that alarm information can
remotely notify user automatically. Alarm input can be derived from
various connected peripheral devices.
Alert you via email/sms.
1.1 Overview
This series NVR is a high performance network video recorder. This series product support local preview,
multiple-window display, recorded file local storage, remote control and mouse shortcut menu operation,
and remote management and control function.
This series product supports centre storage, front-end storage and client-end storage. The monitor zone
in the front-end can be set in anywhere. Working with other front-end devices such as IPC, NVS, this
series product can establish a strong surveillance network via the CMS. In the network system, there is
only one network cable from the monitor centre to the monitor zone in the whole network. There is no
audio/video cable from the monitor centre to the monitor zone. The whole project is featuring of simple
connection, low-cost, low maintenance work.
This series NVR can be widely used in many areas such as public security, water conservancy,
transportation and education.
1.2 Features
Network
Monitor
Through network, sending audio/video data compressed by IPC or NVS
to client-ends, then the data will be decompressed and display.
Support max 128 connections at the same time.
Transmit audio/video data by HTTP, TCP, UDP, MULTICAST,
RTP/RTCP and etc.
Transmit some alarm data or alarm info by SNMP.
Support WEB access in WAN/LAN.
Window Split
Adopt the video compression and digital process to show several
windows in one monitor. Support 1/4/8/9/16/ 25/36-window display when
preview and 1/4/9/16-window display when playback.
Record
Support normal/motion detect/alarm record function. Save the recorded
files in the HDD, USB device, client-end PC, or network storage server.
You can search or playback the saved files at the local-end or via the
Web/USB device.
Backup
Support network backup, USB2.0 record backup function, the recorded
files can be saved in network storage server, peripheral USB2.0
device, burner and etc.
Network
Management
Supervise NVR configuration and control power via Ethernet.
Support management via WEB.
Peripheral
Equipment
Management
Support peripheral equipment management such as protocol setup and
port connection.
Support transparent data transmission such as RS232 (RS-422), RS485
(RS-485).
Auxiliary
Support switch between NTSC and PAL.
Support real-time system resources information and running statistics
display.
Support log file.
Local GUI output. Shortcut menu operation via mouse.
IR control function (For some series product only.). Shortcut menu
operation via remote control.
Support IPC or NVS remote video preview and control.
2 Product Structure
Sequence
Checking items
Requirement
1
Package
Appearance
No obvious damage.
Packing materials
No broken or distorted positions that
could be caused by hit.
2
Labels
Labels on the device
Not torn up.
Do not tear up or throw away the
labels; otherwise the warranty
services are not ensured. You need
to provide the serial number of the
product when you call the after-sales
service.
3
Device
Appearance
No obvious damage.
Data cables, power
cables, fan cables,
mainboard
No connection loose.
2.1 Checking the Components
When you receive the Device, please check against the following checking list. If any of the items are
missing or damaged, contact the local retailer or after-sales engineer immediately.
2.2.2 64 Channel 4K Hot Swap NVR
The 64 Channel 4K Hot Swap NVR front panel is shown as in Figure 2-1.
Figure 2-1
Please refer to the following sheet for front panel button information.
SN Icon Function SN Icon Function
1 Status Status indicator light 2 HDD HDD indicator light
3 NET Network indicator light 4 Power Power indicator light
5 USB port 6 Power on-off button
7 ALARM Alarm indicator light - -
2.3 Rear Panel
2.3.1 64 Channel 4K Hot Swap NVR
The 64 Channel 4K Hot Swap NVR rear panel is shown as in Figure 2-2.
Figure 2-2
Please refer to the following sheet for detailed information.
SN Function SN Function
1 Power socket 2 Alarm input/alarm output/RS485 port.
2 RS232 port 4 Audio output
5 Audio input 6 VGA port
7 Network port 8 HDMI port
9 USB 2.0 port 10 USB 3.0 port
11 eSATA port
2.4 Alarm Connection
Please refer to the following sheet for alarm input and output connection.
There are two alarm input types for you to select: normal open (NO) and normal close (NC).
1. Alarm input
a. Please make sure alarm input mode is grounding alarm input.
b. Grounding signal is needed for alarm input.
c.Alarm input needs the low level voltage signal.
d. Alarm input mode can be either NC (normal Open) or NO (Normal Close)
e. When you are connecting two NVRs or you are connecting one NVR and one other device, please use
a relay to separate them.
2. Alarm output
The alarm output port should not be connected to high power load directly (It shall be less than 1A) to
avoid high current which may result in relay damage. Please use the co contactor to realize the
connection between the alarm output port and the load.
3. Please make sure the front-end device has soundly earthed.
Improper grounding may result in chip damage.
2.4.1 Alarm Port
2.4.1.1 Super 4K S2 3U Series
You can refer to the following sheet X for alarm input and output information. See Figure 2-15.
Figure 2-15
Icon Note
1，2，3，4，5，6，
ALARM 1 to ALARM 16. The alarm becomes active in low voltage.
7，8，9，10，11，
12，13，14，15，16
1-ON C，2-ON C，
Eight groups of normal open activation output (on/off button)
3-ON C，4-ON C，
5-ON C，6-ON C，
7-ON C，8-ON C
G GND cable.
A/B The A/B cable to control the RS485 devices. It is to connect to
control devices such as PTZ dome camera. 120Ω should be parallel
connected between A, B lines on the far end to reduce reflection and
guarantee the signal quality.
Tx and Rx RS232 port. Tx is the data output cable and the Rx is the data input
cable.
2.4.1.2 Super 4K S2 2U Series You can refer to the following sheet for alarm input and output information. See Figure 2-16.
Figure 2-16
Icon Note
1，2，3，4，5，6，
ALARM 1 to ALARM 16. The alarm becomes active in low voltage.
7，8，9，10，11，
12，13，14，15，16
1-ON C，2-ON C，
Eight groups of normal open activation output (on/off button)
3-ON C，4-ON C，
5-ON C，6-ON C，
7-ON C，8-ON C
GND cable.
A/B The A/B cable to control the RS485 devices. It is to connect to
control devices such as PTZ dome camera. 120Ω should be parallel
connected between A, B lines on the far end to reduce reflection and
guarantee the signal quality.
2.4.1.3 Super 4U NVR Series You can refer to the following sheet for alarm input and output information. See Figure 2-17.
Icon Note
1～4
ALARM 1 to ALARM 4. The alarm becomes active in low
voltage.
NO1 C1，NO2 C2，NO3 C3，NO4
C4
Four groups of normal open activation output (on/off
button)
GND
Figure 2-17
2.4.2 Alarm Input Port
Please refer to the following sheet for more information.
Grounding alarm inputs. Normal open or Normal close type)
Please parallel connect COM end and GND end of the alarm detector (Provide external power to the
alarm detector).
Please parallel connect the Ground of the NVR and the ground of the alarm detector.
Please connect the NC port of the alarm sensor to the NVR alarm input(ALARM)
Use the same ground with that of NVR if you use external power to the alarm device.
Figure 2-18
2.4.3 Alarm Output Port
Provide power to peripheral alarm device.
To avoid overloading, please read the following relay parameters sheet carefully.
RS485 A/B cable is for the A/B cable of the PTZ decoder.
2.4.4 Alarm Relay Specifications
Model:
Material of the
contact
Rating value
(Resistance
load）
Insulation Between loop and the contact
JRC-27F
Silver
Contact load
Maximum switch power
Maximum switch voltage
Maximum switch current
Between breaking contact
30V DC 1A，125V AC 0.5A
62.5VA/30W
125V AC，60V DC
2A
1000V AC 1 minue
400V AC 1 minue
Insulation
voltage
1000MΩ（500V DC）
Opening time
< 5ms
Closing time
< 5ms
Longevity
Mechanical
300/1 minue
Electrical
30/1 minute
Working
Temperature
-30℃ ~+70℃
2.5 Remote Control
Serial Number
Name
Function
1
Power button
Click it to boot up or shut down
the device.
2
Address
Click it to input device number, so
that you can control it.
3
Forward
Various forward speeds and
The remote control interface is shown as in Figure 2-19.
Please note remote control is not our standard accessory and it is not included in the
accessory bag.
Figure 2-19
normal speed playback.
4
Slow play
Multiple slow play speeds or
normal playback.
5
Next record
In playback mode, playback the
next video.
6
Previous record
In playback mode, playback the
previous video.
7
Play/Pause
In pause mode, click this button
to realize normal playback.
In normal playback click this
button to pause playback.
In real-time monitor mode, click
this button to enter video search
menu.
8
Reverse/pause
Reverse playback pause mode,
click this button to realize normal
playback.
In reverse playback click this
button to pause playback.
9
Esc.
Go back to previous menu or
cancel current operation (close
upper interface or control)
10
Record
Start or stop record manually
In record interface, working with
the direction buttons to select the
record channel.
Click this button for at least 1.5
seconds, system can go to the
Manual Record interface.
11
Direction keys
Switch current activated control,
go to left or right.
In playback mode, it is to control
the playback process bar.
Aux function(such as switch the
PTZ menu)
12
Enter /menu key
go to default button
go to the menu
13
Multiple-window switch
Switch between multiple-window
and one-window.
14
Fn
In 1-ch monitor mode: pop up
assistant function ： PTZ control
and Video color.
Switch the PTZ control menu in
PTZ control interface.
In motion detection interface,
working with direction keys to
complete setup.
In text mode, click it to delete
character.
15
0-9 number key
Input password, channel or
switch channel.
Shift is the button to switch the
input method.
2.6 Mouse Operation
Left click
mouse
When you have selected one menu item, left click mouse to view menu content.
Modify checkbox or motion detection status.
Click combo box to pop up dropdown list
In input box, you can select input methods. Left click the corresponding button
on the panel you can input numeral/English character (small/capitalized). Here
← stands for backspace button. ＿ stands for space button.
In English input mode: _stands for input a backspace icon and ← stands for
deleting the previous character.
In numeral input mode: _ stands for clear and ← stands for deleting the
previous numeral.
Double left
click mouse
Implement special control operation such as double click one item in the file list
to playback the video.
In multiple-window mode, double left click one channel to view in full-window.
Double left click current video again to go back to previous multiple-window
mode.
Right click
mouse
In real-time monitor mode, pops up shortcut menu.
Exit current menu without saving the modification.
Press middle
button
In numeral input box: Increase or decrease numeral value.
Switch the items in the check box.
Please refer to the following sheet for mouse operation instruction.
Page up or page down
Move mouse
Select current control or move control
Drag mouse
Select motion detection zone
Select privacy mask zone.
2.7 Mouse Control
Left click
mouse
System pops up password input dialogue box if you have not logged in.
In real-time monitor mode, you can go to the main menu.
When you have selected one menu item, left click mouse to view menu content.
Implement the control operation.
Modify checkbox or motion detection status.
Click combo box to pop up drop down list
In input box, you can select input methods. Left click the corresponding button
on the panel you can input numeral/English character (small/capitalized). Here
← stands for backspace button. ＿ stands for space button.
In English input mode: _stands for input a backspace icon and ← stands for
deleting the previous character.
In numeral input mode: _ stands for clear and ← stands for deleting the
previous numeral.
When input special sign, you can click corresponding numeral in the front panel
to input. For example, click numeral 1 you can input“/” , or you can click the
numeral in the on-screen keyboard directly.
Double left
click mouse
Implement special control operation such as double click one item in the file list
to playback the video.
In multiple-window mode, double left click one channel to view in full-window.
Double left click current video again to go back to previous multiple-window
mode.
Right click
mouse
In real-time monitor mode, pops up shortcut menu: one-window, four-window,
nine-window and sixteen-window, Pan/Tilt/Zoom, color setting, search, record,
alarm input, alarm output, main menu.
Among which, Pan/Tilt/Zoom and color setting applies for current selected
channel.
If you are in multiple-window mode, system automatically switches to the
corresponding channel.
Exit current menu without saving the modification.
Press middle
button
In numeral input box: Increase or decrease numeral value.
Switch the items in the check box.
Page up or page down
Move mouse
Select current control or move control
Drag mouse
Select motion detection zone
Select privacy mask zone.
3 Local Basic Operation
3.1 Boot up and Shutdown
3.1.1 Boot up
CAUTION
Before the boot up, please make sure:
The voltage of power supply matches with the device power on-off button.
For device security, connect the NVR to the power adapter first, make sure the power connection is
ok, and then turn on the power on-off button.
Always use the stable current with little ripple interference. UPS is recommended.
Step 1 Connect the device to the monitor or display and then connect a mouse.
Step 2 Connect power cable.
Step 3 Click the power button on the front or rear panel and then boot up the device. After device boots
up, the system is in multiple-channel preview mode by default.
3.1.2 Shutdown
CAUTION
When you see corresponding dialogue box “System is shutting down…” Do not click power on-off
button directly.
Do not unplug the power cable or click power on-off button to shutdown the device directly when the
device is running (especially when it is recording.)
There are three ways for you to log out.
(RECOMMENDED) From Main Menu > Shutdown and select shutdown from dropdown list.
Press the power on-off button on the NVR front panel or remote control for more than 3 seconds
to shut down the device.
Press the power on-off button on the rear panel.
3.2 Device Initialization
If it is your first time to use the device, please set a login password of admin (system default user). You
can select to use unlock pattern to login or not at your own choosing.
Note
For your device safety, please keep your login password of admin well after the initialization steps, and
change the password regularly.
Please follow the steps listed below.
Step 1 Boot up NVR.
Device displays device initialization interface. See Figure 3-1.
Figure 3-1
Step 2 Set login password of admin.
User name: The default user name is admin.
Password/confirm password: The password can be set from 8 characters through 32 characters
and contain at least two types from number, letter and special character (excluding"'", """, ";", ":"
and "&"). It is recommended to set a password of high security according to the prompt.
Prompt question: If you set the prompt question here. On the login interface, move your mouse
on , device can display the corresponding prompt question for you to remind the password.
Step 3 Click Next and device goes to the following interface. See Figure 3-2.
Step 4 Set unlock pattern.
After set unlock pattern, device goes to password protection interrface. See Figure 3-3.
Note
Device adopts unlock pattern to login by default if you have set pattern here. If there is no
unlock pattern, please input the password to login.
Click Skip if there is no need to set unlock pattern.
Figure 3-2
Figure 3-3
Step 5 Set security questions.
Note
After setting the security questions here, you can use the email you input here or answer the
security questions to reset admin password.
Cancel the email or security questions box and then click Next button to skip this step.
Email: Input an email address for reset password purpose. In case you forgot password in the
future, input the security code you got on the assigned email to reset the password of admin. If
you have not input email here or you need to update the email information, please go to the
main menu>Setting>System>Account to set.
Security question: Set security questions and corresponding answers. Properly answer the
questions to reset admin password. In case you have not input security question here or you
need to update the security question information, please go to the main menu > Setting >
System > Account > Security question to set.
Note
If you want to reset password by answering security questions, please go to the local menu
interface.
Step 6 Click OK to complete the device initialization setup.
Device goes to startup wizard interface.
3.3 Resetting Password
If you forgot the admin password, you can reset the password by the following ways:
When the password reset function is enabled, you can scan the QR code on the local interface to
reset the password.
When the password reset function is disabled, you can reset password via the security questions
configured before. If the secury questions are not configured, system displays that Password reset is
closed! You need to contact the customer service for help.
Step 1 Go to the device login interface. See Figure 3-4 or Figure 3-5. .
If you have set unlock pattern, device displays unlock pattern login interface. See Figure 3-4.
Click “Forgot Unlock Pattern” and device goes to Figure 3-5.
If you have not set unlock pattern, device displays password interface. See Figure 3-5.
Note
Click Switch User button and NVR goes to general user login interface. The default user name is
admin. Click the user name drop-down arrow, select a user from the drop-down list, and then you
can log in via some other account.
Figure 3-4
Figure 3-5
Step 2 Click .
If you have not input email address information when you are initializing the device, the interface
is shown as in Figure 3-6. Please input an email address, click Next button, and then device
goes to Figure 3-7.
If you have input email when you are initializing the device, device goes to Figure 3-7.
Figure 3-6
Figure 3-7
Step 3 Click OK button and device goes to Figure 3-8
After clicking OK, we will collect your personal information such as cell phone number, MAC
address and device serial number. The collected information is used for verifying device legality
and sending security code. Please read the notice carefully and confirm if you agree with the
collection or not.
Step 4 Reset login password.
There are two ways to reset the password: Scanning QR code and resetting by email and
answering security questions (local menu only)
Email
In Figure 3-8, follow the prompts on the interface to scan the QR code, and then input the
security code you get via the assigned email.
For the same QR code, max scan twice to get two security codes. Refresh the QR
code if you want to get security code again.
The security code on your email is only valid for 24 hours.
Security questions
In Figure 3-6, select security question from the drop down list. Device displays security
question interface. See Figure 3-9. Please input the correct answers here.
You shall configure the security questions before resetting password by answering the
questions. If you have not configured the questions, this method will not be available in the
drop-down list.
Figure 3-8
Step 5 Click Next button.
Device displays reset password interface. See Figure 3-10.
Figure 3-9
Step 6 Input new password and then confirm.
The password can be set from 8 characters through 32 characters and contain at least two types
from number, letter and special character (excluding"'", """, ";", ":" and "&"). It is recommended to
set password of high security according to the prompts.
Step 7 Click OK button to complete the setup.
3.4 Quick Settings
Figure 3-10
After you successfully initialize the device, it goes to startup wizard. Here you can quickly configure your
device. It includes general setup, basic network setup, camera registration, P2P, and schedule interface.
Note
Once the power is off during the quick settings process, you need to go through startup wizard again
when the device boot up the next time.
After completing all items on the startup wizard, the startup wizard automatically hides when the
device boot up the next time.
Please follow the steps listed below.
Boot up the device and complete the device initialization. Device goes to startup wizard. See Figure 3-11.
Select Auto-check for updates, device automatically checks if there is new applications or not every
day.
Figure 3-11
Note
After auto-check is enabled, in order to inform you of the latest firmware upgrades, we will collect your
personal information such as IP address, device name, firmware version and device SN. The collected
information is used for verifying device legality and pushing upgrade notice.
3.4.1 General
It is to set NVR basic information such as system date, holiday and etc.
3.4.1.1 General It is to set device basic information such as device name, serial number and etc. Please follow the steps listed below. Step 1 Click Next button,
Enter General interface.
Step 2 Click General button.
The interface is shown as below. See Figure 3-12.
Note
From Main menu>Setting>System>General>General, you can go to the general interface.
Step 3 Set parameters.
Device ID: Please input a corresponding device name here.
Device No: When you are using one remote control (not included in the accessory bag) to
control several NVRs, you can give a name to each NVR for your management.
Language: System supports various languages: Chinese (simplified), Chinese (Traditional),
English, Italian, Japanese, French, Spanish (All languages listed here are optional. Slight
difference maybe found in various series.)
Instant replay: Enter the time for record playback on the preview interface. You can set it
from 5 minutes to 60 minutes. After the setting, click the instant replay icon on the
navigation bar and system replays the records in the current channel during the set time
period.
Auto logout: Here is for you to set auto logout interval once login user remains inactive for a
specified time. Value ranges from 0 to 60 minutes.
Monitor channels when logout: Here you can set channels you want to view when your
account has logged out. Click the button and then cancel the channel name box, you need
to login to view the corresponding video. The channel window displays in preview
interface.
Navigation bar: Check the box here, system displays the navigation bar on the interface.
IPC Time Sync: You can input an interval here to synchronize the NVR time and IPC time.
Startup wizard: Once you check the box here, system will go to the startup wizard directly
when the system restarts the next time. Otherwise, it will go to the login interface.
Mouse sensitivity: You can set double click speed via dragging the slide bard. You can Click
Default button to restore default setup.
Figure 3-12
Step 4 Click Apply button to save settings.
3.4.1.2 Date and Time Here you can set device time. You can enable NTP (Network Time Protocol) function so that the device can sync time with the NTP server. Step 1 Click Date and time button. See Figure 3-13.
Note
From Main menu>Setting>System>General>Date and time, you can go to the date and time
interface.
Date format: There are three types: YYYYY-MM-DD: MM-DD-YYYYY or DD-MM-YYYY.
Time format: You can select 24-hour or 12-hour time format.
Date separator: There are three denotations to separate date: dot, beeline and solidus.
System time: Displays the current system time.
DST: Here you can set DST time and date by week or by date. Please enable DST function
and then select setup mode. Please input start time and end time and click Save button.
Time format: There are two types: 24-hour mode or 12-hour mode.
NTP: It is to set NTP server, port and interval.
Warning
System time is very important; do not modify time casually unless there is a must!
Before your time modification, please stop record operation first!
Figure 3-13
Step 5 Click Apply button to save settings.
3.4.1.3 Holiday Here you can add, edit, delete holiday. After you successfully set holiday information, you can view holiday item on the record and snapshot period. Step 1 Click Holiday button. See Figure 3-14.
Note
From Main menu>Setting>System>General>Holiday, you can go to the holiday interface.
Figure 3-14
Step 2 Click Add new holiday button and device displays the following interface. See Figure 3-15.
Figure 3-15
Step 3 Set holiday name, repeat mode and holiday mode.
Note
Click Add more to add new holiday information.
Step 4 Click Add button and you can add current holiday to the list. See Figure 3-16.
Note
Click the dropdown list of the state and you can enable/disable holiday date.
Click to change the holiday information. Click to delete current date.
Figure 3-16
Step 5 Click Apply button to save settings.
3.4.2 Basic Network Settings
Set device IP address, DNS (Domain Name System) information.
Preparation
Make sure the device has properly connected to the network.
Step 1 Click Next button, device goes to TCP/IP interface. See Figure 3-17.
Note
From Main menu>Setting>Network>TCP/IP, you can go to the TCP/IP interface.
Different series products have different Ethernet adapter amount and type. Please refer to
the actual product.
Figure 3-17
Step 2 Click , device display edit interface. See Figure 3-18.
Figure 3-18
Step 3 Set parameters.
Ethernet Card: Please select eth0/eth1 (optional) after enable multiple access function.
Note
The dual-Ethernet port series support the above three configurations and supports
functions as multiple-access, fault-tolerance and load balancing.
Network Mode : Includes multiple access, fault tolerance, and load balancing
Multiple-address mode: eth0 and eth1 operate separately. You can use the services such as
HTTP, RTP service via etho0 or the eth1. Usually you need to set one default card (default
setup is etho) to request the auto network service form the device-end such as DHCP, email,
FTP and etc. In multiple-address mode, system network status is shown as offline once one
card is offline.
Network fault-tolerance: In this mode, device uses bond0 to communicate with the external
devices. You can focus on one host IP address. At the same time, you need to set one master
card. Usually there is only one running card (master card).System can enable alternate card
when the master card is malfunction. The system is shown as offline once these two cards are
both offline. Please note these two cards shall be in the same LAN.
Load balance: In this mode, device uses bond0 to communicate with the external device. The
eth0 and eth1 are both working now and bearing the network load. Their network load are
general the same. The system is shown as offline once these two cards are both offline. Please
note these two cards shall be in the same LAN.
IP Version: Both IPv4 and IPv6 are available.
MAC address: The host in the LAN can get a unique MAC address. It is for you to access in
the LAN. It is read-only.
IP address: Here you can use up/down button () or input the corresponding number to
input IP address. Then you can set the corresponding subnet mask the default gateway.
Subnet mask: Enter the subnet mask corresponding to the entered IP address.
Default gateway: Here you can input the default gateway. Please note system needs to
check the validity of all IPv6 addresses. The IP address and the default gateway shall be in
the same IP section. That is to say, the specified length of the subnet prefix shall have the
same string.
DHCP: It is to auto search IP. When enable DHCP function, you cannot modify IP/Subnet
mask /Gateway. These values are from DHCP function. If you have not enabled DHCP
function, IP/Subnet mask/Gateway display as zero. You need to disable DHCP function to
view current IP information. Besides, when PPPoE is operating, you cannot modify
IP/Subnet mask /Gateway.
MTU: It is to set MTU value of the network adapter. The value ranges from 1280-7200 bytes.
The default setup is 1500 bytes. Only Web interface supports to modify the MTU value.
Step 4 Click OK to NIC settings.
Device goes back to TCP/IP interface.
Note
Click to cancel NIC bonding. Please note device needs to reboot to activate new setup.
Step 5 Set network parameters.
IP Version: There are two options: IPv4 and IPv6. Right now, system supports these two IP
address format and you can access via them.
Preferred DNS server: DNS server IP address.
Alternate DNS server: DNS server alternate address.
Default Network Card: Please select eth0/eth1/bond0(optional) after enable multiple-access
function.
LAN download: System can process the downloaded data first if you enable this function.
The download speed is 1.5X or 2.0X of the normal speed.
Step 6 Click Next to complete the settings.
3.4.3 P2P
P2P is a kind of convenient private network penetration technology. You do not need to apply for dynamic
domain name, doing port mapping or deploying transit server. You can add NVR devices through the
below way to achieve the purpose of managing multiple NVR devices at the same time.
Scan the QR code, download mobile app, and then register an account. For details, see Mobile App
Operation.
Log in www.gotop2p.com, register an account, and then add device via the serial number. For details,
see Introduction of P2P Operations which is available in the disk delivered with the device.
Connect the NVR device to the Internet, otherwise P2P can not run properly.
Step 1 Enter from main menu > Setting > Network > P2P.
The P2P interface is displayed. See Figure 3-19.
Figure 3-19
Step 2 Select the check box to enable P2P.
When P2P is enabled and the device is connected to the Internet, it displays Online in the Status box.
We need to collect information like IP address, MAC address, device name and device SN. All
collected information is used only for the purpose of remote access.
Step 3 Click Next to conplete the setting.
If system displays Online in the Status box, P2P registration is successful.
Mobile APP Operation
The following contents are introduced in the example of mobile App.
Step 1 Scan the QR code to download and install the mobile App.
Step 2 Select Camera and enter the main interface.
Step 3 Register device in the mobile App:
1) Click and select Device Manager. See Figure 3-20.
Figure 3-20
2) Click and enter the Add Device interface.
Mobile App supports device initialization.
3) Select Wired Device > P2P to enter the P2P interface.
4) Click the QR code icon behind the SN to enter the QR code scan interface.
5) Scan the device label or scan the SN QR code got by entering from main menu > Setup >
Network > P2P. When the scan is successful, the device SN will be displayed in the SN item.
6) Enter name and password.
Step 4 After device registraion on mobile App, click Start Preview and you can see the monitor screen.
3.4.4 Registration
After add remote device, the device can receive, storage, and manage the video streams of the remote
device. You can view, browse, playback, manage several remote devices at the same time.
Step 1 On the P2P interface, click Next button.
Enter Registration interface. See Figure 3-21
Note
There are two ways to go to Registration interface.
From main menu>Setting>Camera>Registration, you can go to the registration interface.
On the preview interface, right click mouse and then select Camera Registration.
Step 2 Set parameters
Link Info: Display the access list of the Panoramic+PTZ camera.
Channel: It is the device channel number. If you have not added the network camera, the
channel number is shown as .
Status: Red circle ( ) means current channel has no video, green circle ( ) means
current channel has video.
IP address: It is to display network camera IP address.
Port: It is to display network camera port number.
Device name: It is to display network camera name.
Add/Delete: Click to delete the device, click to add the device to the NVR.
Step 3 Add network camera.
Device search: Click the button; you can search all network cameras in the same network
segment. See Figure 3-22. Double click a camera or check the camera box and then click
Add button, you can add a device to the list.
Note
The device in the added device list is not shown in the search result column.
Figure 3-21
Figure 3-22
Manual Add: Click Manual Add button, you can set the corresponding network camera
information and then select the channel you want to add. See Figure 3-23.
Manufacturer: Please select from the dropdown list.
Note
Different series products may support different manufactures, please refer to the actual
product.
IP address: Input remote device IP address.
RTSP port: Input RTSP port of the remote device. The default setup is 554.
Note
Skip this item if the manufacture is private or customize.
HTTP port: Input HTTP port of the remote device. The default setup is 80.
Note
Skip this item if the manufacture is private or customize.
TCP port: Input TCP port of the remote device. The default setup is 37777.
User name/password: The user name and password to login the remote device.
Channel No.: Input channel amount or click the Connect button to get the channel
amount of the remote device.
Note
We recommend click Connect button to get remote device channel amount, the manual add
operation may result in failure if the input channel amount is not right.
Remote channel No.: After getting the remote device channel amount, click Setup to
select a channel.
Note
Click to select one or more remote channel numbers here.
Channel: The local channel number you want to add. One channel name has
corresponding one channel number.
Decode buffer: There are three items: realtime,local,fluent.
Service type: There are four types: auto/TCP/UDP/MULTICAST(ONVIF device only)
Note
The default connection mode is TCP if the connection protocol is private.
There are four types including Auto, TCP, UDP and MULTICAST if the connection protocol
is ONVIF.
There are two types including TCP and UDP if the connection protocol is from the
third-party.
Encrypt: When the connection protocol is ONVIF, enable the encryption function and
system transmits data in the encrypted mode.
Note
HTTPS shall be enabled in IPC to support encryption.
Figure 3-23
Step 4 Click OK to add the camera to the device.
Note
Click to change the remote device information. Click to delete remote device.
3.4.5 Configuring RAID
RAID has different levels (such as RAID 5 and RAID 6). Each level has different data protection,
data availability and performance. You can create RAID according to the actual needs.
Step 1 Click Next.
The RAID configuration interface is displayed. See Figure 3-24.
Note
You can also enter from main menu > Setting > Storage > RAID > RAID to enter the RAID
configuration interface.
Figure 3-24
Step 2 Select Create RAID or Create Manually to create RAID type.
Create RAID
Click Create RAID. You do not need to select the disks and the system automatically
creates a RAID 5. Details are shown as follows:
Before the creation, there is no RAID and hotspare disk in the system. The system
creates RAID 5 and a hotspare disk at the same time.
Before the creation, there is no RAID in the system, but a hotspare disk is already
available. The system creates RAID 5 only and uses the existing hotspare disk.
Before the creation, there is RAID available in the system. The system breaks up the
original RAID and creates a new RAID 5 with other physical disks. The system uses
the existing hospare disk and does not create a new one again.
Create Manually
1. Select RAID type and select disks according to the system prompt.
2. Click Create Manually and the system prompts that all data will be cleared.
3. Click OK and the system performs the creation.
Note
When creating RAID 5 and RAID 6, you can adjust the RAID sync speed by selecting the
working mode of RAID 5 and RAID 6.
Self-adaptive: Adjust RAID sync speed according to the current business load. If there
is no external business, the sync speed is high. If there is external business, the sync
speed is low.
Syc priority: The system gives prioriy to RAID sync in resources allocation.
Business priority: The system gives prioriy to business running in resources allocation.
Balance: The system allocates resources to business running and RAID sync in
balance.
3.4.6 Schedule
After set record schedule and snapshot schedule, the device can automatically record video and
snapshot image at the specified time.
3.4.6.1 Schedule Record After set schedule record, device can record video file according to the period you set here. For example, the alarm record period is from 6:00～18:00 Monday, device can record alarm video files during the 6:00～18:00. All channels are record continuously by default. You can set customized record period and record type. Step 1 Click Next button.
Enter schedule interface. See Figure 3-25.
Note
From main menu>Setting>Storage>Schedule>Record, you can go to the record interface.
Step 2 Set parameters.
Channel: Please select the channel number first. You can select “all” if you want to set for
the whole channels.
: Sync connection icon. Select icon of several dates, all checked items can be
edited or together. Now the icon is shown as .
: Click it to delete a record type from one period.
Record Type: Please check the box to select corresponding record type. There are six
types: Regular/MD (motion detect)/Alarm/MD&Alarm/IVS/POS.
Week day: There are eight options: ranges from Saturday to Sunday and all.
Holiday: It is to set holiday setup. Please note you need to go to the General interface (Main
Menu>Setting>System>General) to add holiday first. Otherwise you cannot see this item.
Pre-record: System can pre-record the video before the event occurs into the file. The value
ranges from 1 to 30 seconds depending on the bit stream.
Redundancy: System supports redundancy backup function. It allows you backup recorded
file in two disks. You can highlight Redundancy button to activate this function. Please note,
before enable this function, please set at least one HDD as redundant. (Main
Figure 3-25
menu>Setting>Storage>HDD Manager). Please note this function is null if there is only one
HDD.
ANR: It is to save video to the SD card of the network camera in case the network
connection fails. The value ranges from 0s～43200s. After the network connection resumed,
the system can get the video from the SD card and there is no risk of record loss.
Period setup: Click button after one date or a holiday, you can see an interface shown
as in Figure 3-26.There are five record types: regular, motion detection (MD), Alarm, MD &
alarm and IVS.
Figure 3-26
Please following the steps listed below to draw the period manually.
Step 1 Select a channel you want to set. See Figure 3-27.
Figure 3-27
Step 2 Set record type. See Figure 3-28.
Figure 3-28
Note
When the record type is MD (motion detect), alarm, MD&Alarm, IVS and POS, please enable
the channel record function when corresponding alarm occurs. For example, when the alarm
type is MD, from main menu>Setting>Event>Video Detect>Motion Detect, please select the
record channel and enable record function. See Figure 3-29.
Figure 3-29
Step 3 Please draw manually to set record period. There are six periods in one day. See Figure
3-30.
Note
If you have added a holiday, you can set the record period for the holiday.
Figure 3-30
Step 4 Click Apply button to save schedule record settings.
Note
Please enable auto record function so that the record plan can become activated.
3.4.6.2 Schedule Snapshot It is to set schedule snapshot period. After set schedule snapshot, device can snapshot image according to the period you set here. For example, the alarm snapshot period is from 6:00～18:00 Monday, device can snapshot during the 6:00～ 18:00 when an alarm occurs.
Step 1 Click Snapshot button, device goes to following interface. See Figure 3-31.
Note
From main menu > Setting > Storage > Schedule > Snapshot, you can go to the snapshot
interface.
Figure 3-31
Step 2 Select a channel to set schedule snapshot.
Step 3 Set snapshot type as schedule.
Step 4 Check the box to set alarm type. See Figure 3-32.
Figure 3-32
Note
When the record type is MD (motion detect), alarm, MD&Alarm, IVS and POS, please enable
the channel snapshot function when corresponding alarm occurs. For example, when the
alarm type is MD, from main menu>Setting>Event>Video Detect>Motion Detect, please
select the snapshot channel and enable snapshot function. See Figure 3-33.
Figure 3-33
Step 5 Refer to chapter 3.4.6.2 to set snapshot period.
Step 6 Click Apply button to save snapshot plan.
Note
Please enable auto snapshot function so that the snapshot plan can become activated.
Step 7 Click Finish button, system pops up a dialogue box. Click the OK button, the startup wizard is
complete. See Figure 3-34.
Figure 3-34
3.4.6.3 Record Control
Note
You need to have proper rights to implement the following operations. Please make sure the HDD
has been properly installed.
There are three ways for you to go to record menu.
Right click mouse and then select Manual>Record.
In the main menu, from Setting>Storage>Record.
In live viewing mode, click record button in the front panel or record button in the remote control.
After set schedule record and schedule snapshot function, please enable auto record and auto
snapshot function so that the device can automatically record and snapshot. System supports main
stream and sub stream. There are three statuses: schedule/manual/stop. See Figure 3-35. Please
highlight icon“○” to select corresponding channel.
Manual: The highest priority. After manual setup, all selected channels will begin general recording.
Schedule: Channel records as you have set in recording setup (Main
Menu>Setting>Storage>>Schedule)
Stop: Current channel stops recording.
All: Check All button after the corresponding status to enable/disable all-channel schedule/manual
record or enable/disable all channels to stop record.
Snapshot: Select one or more channel(s) first and then enable/disable schedule snapshot function.
Figure 3-35
3.4.6.4 Record Info After system recorded video files, go to the record info interface to view device name, start time, end time and etc. From main menu>Info-System>Record, the interface is shown as below. See Figure 3-36.
Figure 3-36
3.5 Remote Device
3.5.1 Remote Device Connection
After registering a remote device to the NVR, you can perform operations such as modifying IP, importing
IP and exporting IP.
3.5.1.1 Change IP address
Step 1 From Main menu->Setting->Camera->Registration, check the box before the camera name and
then click Change IP or click the before the camera name.
Enter change IP interface. See Figure 3-37.
Note
Check the box before several cameras, change the IP addresses of several cameras at the
same time.
Figure 3-37
Step 2 Select IP mode.
Check DHCP, there is no need to input IP address, subnet mask, and default gateway. Device
automatically allocates the IP address to the camera.
Check Static, and then input IP address, subnet mask, default gateway and incremental value.
Note
If it is to change several devices IP addresses at the same time, please input incremental value.
Device can add the fourth address of the IP address one by one to automatically allocate the IP
addresses.
If there is IP conflict when changing static IP address, device pops up IP conflict dialogue box. If
batch change IP address, device automatically skips the conflicted IP and begin the allocation
according to the incremental value
Step 3 Input remote device user name and password.
Step 4 Click OK button to save settings.
After the changing operation, search again, device displays new IP address.
Note
When change IP addresses of several devices at the same time, make sure the cameras user
name and passwords are the same.
3.5.1.2 IP Export
Device can export the Added device list to your local USB device.
Step 1 Insert the USB device and then click the Export button.
Enter the following interface. See Figure 3-38.
Figure 3-38
Step 2 Select the directory address and then click the OK button.
Step 3 Device pops up a dialogue box to show the export is successful. Click OK button to exit.
Note
Backup encryption is enabled by default when exporting files. The file information includes IP
address, port, remote channel number, manufacturer, user name and password.
When you enable backup encryption, the extension name of the exported file is .backup. All
the other softwares cannot open the file to edit except the NVR device.
When you disable backup encryption, the password of remote device in the exported file is
blank. The extension name of the exported file is .csv. It might lead to data leakage.
3.5.1.3 IP Import
Step 1 Click Import button.
Enter the following interface. See Figure 3-39.
Figure 3-39
Step 2 Select the import file and then click the OK button. System pops up a dialogue box to remind you
successfully imported.
Step 3 Click OK button to exit.
Note
If the imported IP has conflicted with current added device, system pops up a dialogue box to
remind you. You have two options:
Step 4 Click OK button, system uses the imported setup to overlay current one.
Important
You can edit the exported .CVS file. Do not change the file format; otherwise it may result in
import failure.
Does not support customized protocol import and export.
The import and export device shall have the same language format.
3.5.2 Remote Device Initialization
Remote device initialization can change remote device login password and IP address.
Note
When connect a camera to the NVR via PoE port, NVR automatically initialize the camera. The
camera adopts NVR current password and email information by default.
When connect a camera to the NVR via PoE port after NVR upgraded to the new version, the NVR
may fail to initialize the camera. Please go to the Registration interface to initialize the camera.
Step 1 From main menu > Setting > Camera > Registration.
Enter Registration interface.
Step 2 Click Device Search and then click Uninitialized.
Device displays camera(s) to be initialized.
Step 3 Select a camera to be initialized and then click Initialize.
Device displays password setup interface. See Figure 3-40.
Note
If you want to use current device password and email information, the remote device
automatically uses NVR admin account information (login password and email). There is no
need to set password and email. Please go to step 4.
Figure 3-40
1. Cancel using current device password and email information,
Enter password setting interface. See Figure 3-41.
Figure 3-41
2. Set camera password.
The user name is admin. The password ranges from 8 to 32 digitals. It can contain letters,
numbers and special characters (excluding “'”,“"”,“;”,“:”,“&”) . The password shall contain at least
two categories. Usually we recommend the strong password.
3. Click Next button.
Enter input email interface. See Figure 3-42.
4. Set email information.
Email: Input an email address for reset password purpose.
Note
Cancel the box and then click Next or Skip if you do not want to input email information here.
Step 4 Click Next button.
Enter Change IP address interface. See Figure 3-43.
Figure 3-42
Step 5 Set camera IP address
Check DHCP, there is no need to input IP address, subnet mask, and default gateway. Device
automatically allocates the IP address to the camera.
Check Static, and then input IP address, subnet mask, default gateway and incremental value.
Note
If it is to change several devices IP addresses at the same time, please input incremental
value. Device can add the fourth address of the IP address one by one to automatically
allocate the IP addresses.
If there is IP conflict when changing static IP address, device pops up IP conflict dialogue
box. If batch change IP address, device automatically skips the conflicted IP and begin the
allocation according to the incremental value
Step 6 Click Next button.
Device begins initializing camera. See Figure 3-44.
Figure 3-43
Figure 3-44
Step 7 Click Finish to complete the setup.
3.5.3 Image
From main menu>Setting>Camera>Image, you can see the image interface is shown as below. See
Figure 3-45.
Channel: Select a channel from the dropdown list.
Config file: There are three configuration files. System sets proper parameters (such as brightness,
contrastness and etc) for each configuration file. You can select according to your actual situation.
Saturation: It is to adjust monitor window saturation. The value ranges from 0 to 100. The default
value is 50. The larger the number, the strong the color is. This value has no effect on the general
brightness of the whole video. The video color may become too strong if the value is too high. For
the grey part of the video, the distortion may occur if the white balance is not accurate. Please note
the video may not be attractive if the value is too low. The recommended value ranges from 40 to 60.
Brightness: It is to adjust monitor window bright. The value ranges from 0 to 100. The default value is
50. The larger the number is, the bright the video is. When you input the value here, the bright
section and the dark section of the video will be adjusted accordingly. You can use this function
when the whole video is too dark or too bright. Please note the video may become hazy if the value
is too high. The recommended value ranges from 40 to 60.
Contrast: It is to adjust monitor window contrast. The value ranges from 0 to 100. The default value
is 50. The larger the number is, the higher the contrast is. You can use this function when the whole
video bright is OK but the contrast is not proper. Please note the video may become hazy if the value
is too low. If this value is too high, the dark section may lack brightness while the bright section may
over exposure .The recommended value ranges from 40 to 60.
Auto Iris: It is for the device of the auto lens. You can check the box before ON to enable this
function. The auto iris may change if the light becomes different. When you disable this function, the
iris is at the max. System does not add the auto iris function in the exposure control. This function is
on by default.
Gamma: It is to set each pixel brightness. The higher the value is, the brighter the image is. The
value ranges from 0 to 100. The recommended value ranges from 40 to 60.
Mirror: It is to switch video left and right limit. This function is disabled by default.
Flip: Please select from the dropdown list. It includes normal/180°/90°/270° and etc. Some camera
sports flip mode.
3D NR: It is to process multiple-frame (At least two frames). System uses the information between
these two frames to realize noise reduction function.
BLC: It includes several options: BLC/WDR/HLC/OFF.
BLC: There are two modes: default/customize. For the default mode, the device auto exposures
according to the environments situation so that the darkest area of the video is clearer. For the
customized mode, you can select a rectangle zone to enhance its brightness to the proper level.
WDR: For the WDR scene, this function can lower the high bright section and enhance the
brightness of the low bright section. So that you can view these two sections clearly at the same time.
The value ranges from 1 to 100. When you switch the camera from no-WDR mode to the WDR mode,
system may lose several seconds record video.
HLC: After you enabled HLC function, the device can lower the brightness of the brightest section
according to the HLC control level. It can reduce the area of the halo and lower the brightness of the
whole video.
OFF: It is to disable the BLC function. Please note this function is disabled by default.
Profile: It is to set the white balance mode. It has effect on the general hue of the video. This function
is on by default. You can select the different scene mode such as auto, sunny, cloudy, home, office,
night, disable and etc to adjust the video to the best quality.
Auto: The auto white balance is on. System can auto compensate the color temperature to make
sure the vide color is proper.
Sunny: The threshold of the white balance is in the sunny mode.
Night: The threshold of the white balance is in the night mode.
Customized: You can set the gain of the red/blue channel. The value reneges from 0 to 100.
W/B Mode: It is to set white balance mode. It can affect the video total hue. The default setup is auto.
Please note different cameras support different modes. Please select from the dropdown list. The
options include sunny/night/customized and etc.
Day/night. It is to set device color and the B/W mode switch. The default setup is auto.
Color: Device outputs the color video.
Auto: Device auto select to output the color or the B/W video according to the device feature (The
general bright of the video or there is IR light or not.)
B/W: The device outputs the black and white video.
Sensor: It is to set when there is peripheral connected IR light. Please note some non-IR series
product support sensor input function.
Figure 3-45
3.5.4 Encoding
It is to set video encode parameters such as video bit rates, video overlay, snapshot settings.
3.5.4.1 Encode
It is to set IPC encode mode, resolution, bit stream type and etc.
Note
Some series products support three streams: main stream, sub stream 1, sub stream 2. The sub stream
maximally supports 1080P.
From Main menu->Setting->System->Encode, you can see the following interface. See Figure 3-46.
Channel: Select the channel you want.
Type: It is to set device bit stream type.
For main stream, there are three options: regular/motion detect/alarm. The sub stream supports
regular bit streams only.
The active control frame function (ACF) can record in different frame rates. For example, you can
use high frame rate to record important events, record scheduled event in lower frame rate.
Set different frame rates for different record events.
Note
Some series products do not support motion detect bit streams and alarm streams.
Compression: Video encode mode.
H.264: Main Profile encode mode.
H.264H: High Profile encode mode.
H.264B: Baseline Profile encode mode.
H.265: Main Profile encode mode.
MJPEG: System needs high bit streams to guarantee video definition. Use the recommended max
bit stream value to get the better video effect.
Smart Codec: This function is to reduce bit streams.
Note
Some series products support smart codec function.
After changing smart code, please reboot network camera and some network camera functions
(such as IVS, ROI, SVC, lobby mode and etc.) becomes null. Please think twice before the
operation.
Resolution: The resolution here refers to the capability of the network camera.
Note
Different series products support different resolutions. Please refer to the actual interface for
detailed information.
Frame rate (FPS): The video frame amount displayed in each second. The higher the frame rate is,
the clearer and more fluent the video is. The frame rate may vary depending on the resolution.
Bit rate type: System supports two types: CBR and VBR.
Main stream: It is to set frame rate to change video quality. The higher the frame rate is, the
better the video quality is. The referenced bit rate is the recommended value.
Sub stream: In CBR mode, the bit stream is near the specified value. In VBR mode, the video
quality changes according to the bit stream value. But its max value is near the specified value.
Reference bit rate: The reference bit rate depends on the resolution and frame rate you set.
Video/audio: You can enable or disable the video/audio. The main stream is enabled by default.
After enable the audio function, the record file is composite file consisting of the video and audio. For
the sub stream 1, please enable video first and then enable audio function.
Audio format: Set audio encode format.
Note
Different series products support different audio encode mode. Please refer to the actual interface
for detailed information.
Sampling rate: Audio sampling rate refers to the sampling amount within 1 second. The higher the
value is, the better the audio is. The default setup is 8K.
Copy: After you complete the setup, you can click Copy button to copy current setup to other
channel(s).
Please highlight icon to select the corresponding function.
Figure 3-46
3.5.4.2 Overlay
Click overlay button, you can see an interface is shown in Figure 3-47.
Cover area: Here is for you to cover area section. You can drag you mouse to set proper section size.
In one channel video, system max supports 4 zones in one channel. You can set with Fn button or
direction buttons.
Preview/monitor: The cover area has two types. Preview and Monitor. Preview means the privacy
mask zone cannot be viewed by user when system is in preview status. Monitor means the privacy
mask zone cannot be view by the user when system is in monitor status.
Time display: You can select system displays time or not when you playback. Please click set button
and then drag the title to the corresponding position in the screen.
Channel display: You can select system displays channel number or not when you playback. Please
click set button and then drag the title to the corresponding position in the screen.
Figure 3-47
3.5.4.3 Snapshot
Here you can set snapshot mode, picture size, quality and frequency. See Figure 3-48.
Snapshot mode: There are two modes: regular and trigger. If you set regular mode, you need to set
snapshot frequency. If you set trigger snapshot, you need to set snapshot activation operation.
Image size: Here you can set snapshot picture size.
Image quality: Here you can set snapshot quality. The value ranges from 1 to 6.
Interval: It is for you to set timing (schedule) snapshot interval.
Figure 3-48
3.5.5 Channel Name
From main menu>Setting>Camera>Channel name, you can see an interface shown as in Figure 3-49.
It is to modify channel name. It max supports 31-character.
Please note you can only modify the channel name of the connected network camera.
Figure 3-49
3.5.6 Upgrade
Note
System max supports to upgrade 8 network cameras at the same time.
It is to update the network camera.
Step 1 From main menu > Setting > Camera > Remote > Upgrade, the interface is shown as below.
See Figure 3-50.
Step 2 Click Browse button and then select the upgrade file. Then select a channel (or you can select
device type filter to select several devices at the same time.)
Step 3 Click Start upgrade button to upgrade. You can see the corresponding dialogue once the
upgrade is finish.
Figure 3-50
3.5.7 Remote Device Info
3.5.7.1 Device Status Here you can view the IPC status of the corresponding channel such as motion detect, video loss, tampering, alarm and etc. See Figure 3-51.
IPC status: : Front-end does not support. : Front-end supports. : There is alarm
event from current front-end.
Connection status: : Connection succeeded. : Connection failed.
Refresh: Click it to get latest front-end channel status.
Figure 3-51
3.5.7.2 Firmware It is to view channel, IP address, manufacturer, type, system version, SN, video input, audio input, external alarm and etc. See Figure 3-52.
Figure 3-52
3.6 Preview
SN
Icon
Function
1
When current channel is recording, system displays this icon.
2
When motion detection alarm occurs, system displays this icon.
3
When video loss alarm occurs, system displays this icon.
4
When current channel is in monitor lock status, system displays this
icon.
5
When the device remotely connects Wi-Fi IPC, this icon is displayed
on the screen of the corresponding channel.
Only some devices support this function.
After device booted up, the system is in multiple-channel display mode. See Figure 3-53.Please note the
displayed window amount may vary. The following figure is for reference only.
Figure 3-53
3.6.1 Preview
If you want to change system date and time, you can refer to general settings (Main
Menu->Setting->System->General). If you want to modify the channel name, please refer to the
display settings (Main Menu->Camera->CAM name)
Please refer to the following sheet for detailed information.
Tips
Preview drag: If you want to change position of channel 1 and channel 2 when you are
previewing, you can left click mouse in the channel 1 and then drag to channel 2, release mouse
you can switch channel 1 and channel 2 positions.
Use mouse middle button to control window split: You can use mouse middle button to switch
window split amount.
3.6.2 Navigation bar
On the preview interface, left click mouse, you can view the navigation bar. See Figure 3-54 or Figure
3-55.
Note
Different series products may display different navigation bar icons. Refer to the actual product
for detailed information.
Go to the Main menu->Setting->System->General to enable navigation bar function; otherwise
you cannot see the following interface.
Figure 3-54
Figure 3-55
3.6.2.1 Main Menu
Click button to go to the main menu interface.
3.6.2.2 Dual-screen operation
Important
This function is for some series only.
Click to select screen 2, you can view an interface shown as below. See See Figure 3-56. It is a
navigation bar for screen 2.
Figure 3-56
Click any screen split mode; HDMI2 screen can display corresponding screens. Now you can control two
screens. See Figure 3-57.
Figure 3-57
Note
Screen 2 function is null if tour is in process. Please disable tour function first,
Right now, the screen 2 operation can only be realized on the navigation bard. The operations on the
right-click menu are for screen 1 only.
3.6.2.3 Output Screen
Click to select corresponding window-split mode and output channels.
3.6.2.4 Previous screen/next screen
Click to go back to the previous screen, click to go to the next screen.
3.6.2.5 Tour
Click button to enable tour, the icon becomes , you can see the tour is in process.
Note
Close the tour or the triggered tour operation has cancelled, device restore the previous preview video.
3.6.2.6 PTZ
Click , system goes to the PTZ control interface.
3.6.2.7 Color
Click button , system goes to the color interface. Please make sure system is in one-channel mode.
3.6.2.8 Image
Click to go to the image interface. Please make sure system is in one-channel mode.
3.6.2.9 Search
Click button , system goes to search interface.
3.6.2.10 Broadcast
Click to go to broadcast interface. Select a group name and then click to begin
broadcast.
3.6.2.11 Alarm Status
Click button , system goes to alarm status interface. It is to view device status and channel status.
3.6.2.12 Channel Info
Click button , system goes to the channel information setup interface. It is to view information of the
corresponding channel. See Figure 3-58.
Figure 3-58
3.6.2.13 Registration
Click , system goes to the registration interface.
3.6.2.14 Network
Click , system goes to the network interface. It is to set network IP address, default gateway and etc.
3.6.2.15 HDD Manager
Click , system goes to the HDD manager interface. It is to view and manage HDD information.
3.6.2.16 USB Manager
Click , system goes to the USB Manager interface. It is to view USB information, backup and
update..
3.6.3 Preview Control Interface
Move you mouse to the top center of the video of current channel, you can see system pops up the
preview control interface. See Figure 3-59. If your mouse stays in this area for more than 6 seconds
and has no operation, the control bar automatically hides.
Figure 3-59
1) Instant playback
It is to playback the previous 5-60 minutes record of current channel.
Please go to the Main menu->Setting->->System->General to set real-time playback time.
System may pop up a dialogue box if there is no such record in current channel.
2) Digital zoom
It is to zoom in specified zone of current channel. It supports zoom in function of multiple-channel.
Click button , the button is shown as .
There are two ways for you to zoom in.
Drag the mouse to select a zone, you can view an interface show as Figure 3-60.
Figure 3-60
Put the middle button at the center of the zone you want to zoom in, and move the mouse, you
can view an interface shown as in Figure 3-61.
Figure 3-61
Right click mouse to cancel zoom and go back to the original interface.
3) Manual record function
It is to back up the video of current channel to the USB device. System cannot backup the video of
multiple-channel at the same time.
Click button , system begins recording. Click it again, system stops recoridng. You can find the record
file on the flash disk.
4) Manual Snapshot
Click to snapshot 1-5 times. The snapshot file is saved on the USB device or HDD. You can go to
the Search interface to view.
5) Bidirectional talk
If the connected front-end device supports bidirectional talk function, you can click this button. Click
button to start bidirectional talk function the icon now is shown as . Now the rest
bidirectional talk buttons of digital channel becomes null too.
Click again, you can cancel bidirectional talk and the bidirectional talk buttons of other digital
channels become as .
6) Switch bit streams
Click to switch the bit stream type of the main stream and sub stream.
M: Main stream. Its bit streams are big and definition is high. It occupies large network bandwidth
suitable for video wall surveillance, storage and etc.
S: Sub stream. Its definition is low but occupies small network bandwidth. It is suitable for general
surveillance, remote connection and etc. Some series products support two sub streams (S1, S2).
3.6.4 Right Click Menu
After you logged in the device, right click mouse, you can see the short cut menu. Please see Figure
3-62.
Window split mode: You can select window amount and then select channels.
Sequence: Adjuct the window sequence on the preview interface.
Custom split: It is to set video split mode and displayed channel.
Preview mode: You can select regular, plate recognition and face detection.
PTZ: Click it to go to PTZ interface.
Fish eye: It is to set fish eye installation mode and display mode.
Split track: It is to set the video to be displayed at the same screen as 4/6-window mode.
Smart Track: It is to view the trigger video of the fish eye and PTZ camera.
Auto focus: It is to set auto focus function. Please make sure the connected network camera supports this
function.
Image: Set video corresponding information.
Search: Click it to go to Search interface to search and playback a record file.
Manual: Enable/disable record channel and alarm control.
Camera registration: Search and add a remote device.
Main menu: Go to system main menu interface.
Note
Right click mouse to go back to the previous interface.
The right-click menu is different for different models. The actual product shall prevail.
Figure 3-62
3.6.5 Edit View (Sequence)
It is to set customized view layout.
Warning
The preview layout restores default channel layout after Default operation. (Main
menu->Setting->General->Default).
Step 1 On the preview interface, right click mouse and then click Edit view.
Enter edit view interface. See Figure 3-63.
Note
Enter edit view interface, device automatically switches to the max split amount mode.
The channel list on the edit view interface displays the added camera channel number and
channel name. means camera is online. means camera is offline.
In case the channel amount has exceeded the device max split amount, the edit view
interface can display the max screen number amount and current screen number. In Figure
3-63, click or , switch the video from other channel.
Figure 3-63
Step 2 On the edit view interface, drag the channel to the desired window, or drag on the preview
window to switch the position.
Check the channel number at the right bottom corner to view the current channel sequence. See
Figure 3-64.
Figure 3-64
Step 3 Click Apply to save current channel sequence.
After you change the channel sequence, click Cancel button or right click mouse, device pops
up the dialogue box. See Figure 3-65.
Click OK to save current settings.
Click Cancel to exit without saving the settings.
Figure 3-65
3.6.6 Preview Display Effect Setup
3.6.6.1 Display From Main Menu->Setting->System->Display, you can go to the following interface. See Figure 3-66. Here you can set menu and video preview effect. All you operation here does not affect the record file and playback effect. Now you can set corresponding information.
Time display: You can select to display time or not when system is playback.
Channel display: You can select to channel name or not when system is playback.
Image enhance: Check the box; you can optimize the margin of the preview video.
IVS rule: Check the box to enable IVS function. System can display IVS rule on the preview video.
Original scale: You can set different original rates for different channels. Click Set and then select a
channel, you can restore original rate.
Screen mode: It is for dual-screen operation. Please select from the dropdown list according to your
actual situation. Click Apply button, system needs to restart to activate new setup. For example,
32+4 means for VGA, system max supports 32-window split and for HDMI2, system max supports
4-window split. Please note this function is for some series product only.
Screen enable: Check the box here to enable the screen. In this way, it can display the video.
Screen No. Select the corresponding screen from the dropdown list and then set resolution.
Resolution: There are four options: 1920×1080, 1280×1024, 1280×720, and 1024×768. The VGA
default resolution is 1280×1024; HDMI default resolution is 1920×1080. Please note the system
needs to reboot to activate current setup.
Test temperature: Select the check box to enable the real-time spot temp test function.
Note
It might collect the human body temperature information in the monitor screen. Be careful!
Only products of some series support this function.
Figure 3-66
Preview mode: It is to set preview display mode. Please select from the dropdown list.
General: There is no displayed information on the preview interface.
Human face: System will display human face information on the right pane of the preview interface.
See Figure 3-67.
Figure 3-67
POS info: Check the box, system will display POS information on the preview interface.
Click OK button to save current setup.
3.6.6.2 Preview Tour Parameters Set preview display mode, channel display sequence and tour setup. Set preview display mode: On the preview interface, right click mouse, you can view right-click menu.
Now you can select preview window amount and channel.
Set channel display mode: On the preview interface, if you want to change channel 1 and channel 16
position, please right click channel 1 video window and then drag to the channel 16 video window,
release button, you can change channel 1 and channel 16 position.
Tour setup: Here you can set preview window channel display mode and interval. Please follow the
steps listed below.
From Main menu->Setting->System->Display->Tour, you can see an interface shown as in Figure 3-68.
Here you can set tour parameter.
Screen No.: Please select screen from the dropdown list.
Video detect: It is to set video detect tour. System supports 1/8-window tour.
Alarm: It is to set alarm tour. System supports 1/8-window tour.
Enable tour: Check the box here to enable tour function.
Interval: Input proper interval value here. The value ranges from 1-120 seconds.
Window split: It is to set window split mode.
Figure 3-68
Tips
On the navigation bar, click / to enable/disable tour.
Click Save button to save current setup.
3.6.6.3 Custom Split It is to set customized local preview display mode. From Main menu->Setting->System->Display->Custom split, you can see an interface shown as in Figure 3-69.
Figure 3-69
Click and then click to select basic mode
In regular mode, drag the mouse in the preview frame, you can merge several small windows to one
window so that you can get you desired split mode.
After the setup, the selected window has the red frame. See Figure 3-70.
Figure 3-70
Select the merging window, the frame is red; you can click to cancel the merge to restore regular
mode.
Click Save to exit.
After the setup, you can go to the preview window, right click mouse and then select custom split. See
Figure 3-71.
Figure 3-71
3.6.7 Fisheye
Please note this function is for some series only.
3.6.7.1 Fisheye de-warp during preview interface The fisheye camera (panoramic camera) has wide video of angle but its video is serious distorted. The de-warp function can present the proper and vivid video suitable for human eyes. On the preview interface, select fisheye channel and then right click mouse, you can select fish eye. See Figure 3-72.
Figure 3-72
Now you can see an interface shown as in Figure 3-73. You can set fish eye installation mode and display
mode.
Note
Installation modes
Icon
Note
（Ceiling mount）
（Ground mount）
360°panorama original view
1 de-warp window+1 panorama stretching
2 panorama stretching view
1 360° panorama view+3 de-warp windows
1 360°panorama view+4 de-warp windows
4 de-warp windows+1 panorama stretching
1 360° panorama view+8 de-warp windows
For the non-fish eye channel, system pops up dialogue box to remind you it is not a fish eye channel
and does not support de-warp function.
If system resources are insufficient, system pops up the corresponding dialogue box too.
There are three installation modes: ceiling mount/wall mount/ground mount. The different
installations modes have different de-warp modes.
Please refer to the following sheet for detailed information.
Figure 3-73
（Wall mount）
360°panorama original view
Panorama stretching
1 panorama unfolding view+3 de-warp windows
1 panorama unfolding view +4 de warp windows
1 panorama unfolding view +8 de warp windows
Figure 3-74
In Figure 3-74, you can adjust the color pane on the left pane or use your mouse to change the
position of the small images on the right pane to realize fish eye de-warp.
3.6.7.2 Fish eye de-warp during playback Step 1 On the main menu, click search button.
Step 2 Select 1-window playback mode and corresponding fish eye channel, click to play.
Right click the , you can go to the de-warp playback interface. For detailed information, please
refer to chapter 3.6.7.1 fisheye de-warp during preview.
3.6.8 Split Track
It is to display one video channel in several windows.
On the preview interface, right click mouse and then select split track, you can see an interface
shown as below. See Figure 3-75.
Figure 3-75
Please select split mode, it includes main screen, one main screen+3 extension screens, one main
screen +5 extension screens. See Figure 3-76.
This function can divide the main screen to several windows. Use the mouse to adjust the frames in
different colors to set the images to be displayed in the extension screen.
On the main screen or the extension screen, use the middle button of the mouse to zoom in or zoom
out.
Figure 3-76
3.6.9 Smart Track
This function allows you to view the trigger video of the fish eye & PTZ camera. The fish eye is the
main camera to view the whole surveillance condition and the PTZ camera works as the slave
camera to view the details.
Step 1 On the preview interface, select the corresponding window, right-click the mouse and then
select Smart Track.
The Smart Track interface is displayed. See Figure 3-77.
Figure 3-77
Step 2 Click a position in the fisheye window.
The PTZ camera rotates to the specified position and zoom in or out of the corresponding
position.
Note
For details to configure the smark track, see chapter 3.10.9 Smart Track.
3.6.10 Real-Time Spot Temperature Measurement
When a device with temperature measurement function is connected on the front end, the system
supports real-time temperature measurement.
Note
It might collect the human body temperature information in the monitor screen. Be careful!
Only products of some series support this function.
Enble the temperature measurement function. For details, see chapter 3.6.6.1 Display.
On the preview interface, click any position in the heat map and the temperature of the corresponding
spot is displayed. See Figure 3-78.
Figure 3-78
3.6.11 Panoramic+PTZ Camera Preview
You can monitor the entire scene from all directions, or you can zoom in and out on the local scene.
The Panoramic+PTZ camera shall be connected on the front end.
Step 1 On the preview interface, double-click the panoramic camera channel.
The preview interface of the Panoramic+PTZ camera is displayed. See Figure 3-79. 1 is the
panoramic window and 2 is the local scene window.
Figure 3-79
Step 2 Select the local scene image (2) and rotate the camera to the specified position through the PTZ
control to zoom in or out the scene.
Note
For details to operate the PTZ, see chapter 3.7 PTZ.
3.7 PTZ
Note:
Before you control the PTZ, please make sure the PTZ decoder and the NVR network connection is
OK and the corresponding settings are right.
3.7.1 PTZ Settings
Cable Connection
Please follow the procedures below to go on cable connection
Connect the dome RS485 port to NVR RS485 port.
Connect dome video output cable to NVR video input port.
Connect power adapter to the dome.
In the main menu, from Setting>System>PTZ, you can see an interface is shown as in Figure 3-80.
Here you can set the following items:
Channel: Select the current camera channel.
PTZ type: There are two types: local/remote. Please select local mode if you are connect RS485
cable to connect to the Speed dome (PTZ). Please select remote mode if you are connecting to the
network PTZ camera.
Protocol: Select corresponding PTZ protocol(such as PELCOD)
Address: Default address is 1.
Baud rate: Select corresponding baud rate. Default value is 9600.
Data bit: Select corresponding data bits. Default value is 8.
Stop bit: Select corresponding stop bits. Default value is 1.
Parity: There are three options: odd/even/none. Default setup is none.
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